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Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Apr. 30, 2019
Apr. 30, 2018
Revenue:    
Total revenue $ 213,962 $ 155,808
Cost of revenue:    
Total cost of revenue 52,019 58,294
Gross profit 161,943 97,514
Operating expenses:    
Sales and marketing 129,936 191,085
Research and development 37,183 70,870
General and administrative 37,261 103,117
Total expenses 204,380 365,072
Loss from operations (42,437) (267,558)
Interest expense (7,156) (193)
Interest income and other income (expense), net 5,217 (2,228)
Loss before provision for income taxes (44,376) (269,979)
Provision for income taxes 1,346 708
Net loss $ (45,722) $ (270,687)
Net loss per share attributable to common stockholders, basic and diluted (in usd per share) $ (0.27) $ (7.46)
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic and diluted (in shares) 172,101 36,334
Other comprehensive loss:    
Foreign currency translation losses, net of tax $ (1,631) $ (2,328)
Unrealized gains on investments, net of tax 338 0
Other comprehensive loss (1,293) (2,328)
Comprehensive loss (47,015) (273,015)
Stock-based compensation expense included in costs and expenses:    
Stock-based compensation expense 42,271 269,794
Sales and marketing    
Stock-based compensation expense included in costs and expenses:    
Stock-based compensation expense 18,102 112,481
Research and development    
Stock-based compensation expense included in costs and expenses:    
Stock-based compensation expense 7,317 47,268
General and administrative    
Stock-based compensation expense included in costs and expenses:    
Stock-based compensation expense 11,130 84,045
Subscription    
Revenue:    
Total revenue 201,458 148,198
Cost of revenue:    
Total cost of revenue 33,119 32,438
Subscription | Cost of revenue    
Stock-based compensation expense included in costs and expenses:    
Stock-based compensation expense 2,282 9,955
Professional services and other    
Revenue:    
Total revenue 12,504 7,610
Cost of revenue:    
Total cost of revenue 18,900 25,856
Professional services and other | Cost of revenue    
Stock-based compensation expense included in costs and expenses:    
Stock-based compensation expense $ 3,440 $ 16,045