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Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Jul. 31, 2019
Jul. 31, 2018
Jul. 31, 2019
Jul. 31, 2018
Revenue:        
Total revenue $ 235,612 $ 167,044 $ 449,574 $ 322,852
Cost of revenue:        
Total cost of revenue 61,176 36,361 113,195 94,655
Gross profit 174,436 130,683 336,379 228,197
Operating expenses:        
Sales and marketing 150,886 103,779 280,822 294,864
Research and development 47,517 33,773 84,700 104,643
General and administrative 40,755 30,851 78,016 133,968
Total expenses 239,158 168,403 443,538 533,475
Loss from operations (64,722) (37,720) (107,159) (305,278)
Interest expense (7,273) (47) (14,429) (240)
Interest income and other income, net 4,531 2,998 9,748 770
Loss before provision for income taxes (67,464) (34,769) (111,840) (304,748)
Provision for income taxes 1,168 1,945 2,514 2,653
Net loss $ (68,632) $ (36,714) $ (114,354) $ (307,401)
Net loss per share attributable to common stockholders, basic and diluted $ (0.39) $ (0.22) $ (0.66) $ (3.01)
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic and diluted 175,389 166,084 173,773 102,284
Other comprehensive income (loss):        
Foreign currency translation losses, net of tax $ (45) $ (3,085) $ (1,676) $ (5,413)
Unrealized gains on investments, net of tax 358 0 696 0
Other comprehensive income (loss) 313 (3,085) (980) (5,413)
Comprehensive loss (68,319) (39,799) (115,334) (312,814)
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense     98,063 309,959
Sales and marketing        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 25,942 16,791 44,044 129,272
Research and development        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 11,963 7,359 19,280 54,627
General and administrative        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 9,951 11,605 21,081 95,650
Subscription        
Revenue:        
Total revenue 220,811 158,461 422,269 306,659
Cost of revenue:        
Total cost of revenue 39,472 23,057 72,591 55,495
Subscription | Cost of revenue        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 3,115 1,588 5,397 11,543
Professional services and other        
Revenue:        
Total revenue 14,801 8,583 27,305 16,193
Cost of revenue:        
Total cost of revenue 21,704 13,304 40,604 39,160
Professional services and other | Cost of revenue        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense $ 4,821 $ 2,822 $ 8,261 $ 18,867