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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) (Unaudited) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Oct. 31, 2023
Oct. 31, 2022
Oct. 31, 2023
Oct. 31, 2022
Revenue:        
Total revenue $ 700,421 $ 645,463 $ 2,049,496 $ 1,856,339
Cost of revenue:        
Total cost of revenue 142,645 129,542 424,714 398,662
Gross profit 557,776 515,921 1,624,782 1,457,677
Operating expenses:        
Sales and marketing 292,473 313,783 867,916 938,062
Research and development 136,640 115,934 387,964 354,693
General and administrative 108,215 85,553 316,910 224,587
Restructuring and other related charges 710 28,082 30,293 28,082
Total operating expenses 538,038 543,352 1,603,083 1,545,424
Income (loss) from operations 19,738 (27,431) 21,699 (87,747)
Interest expense (1,577) (1,456) (5,135) (4,737)
Interest income and other income (expense), net 17,673 820 47,373 (2,827)
Income (loss) before provision for (benefit from) income taxes 35,834 (28,067) 63,937 (95,311)
Provision for (benefit from) income taxes (2,971) 1,799 17,198 7,006
Net income (loss) $ 38,805 $ (29,866) $ 46,739 $ (102,317)
Net income (loss) per share attributable to common stockholders:        
Basic (in usd per share) $ 0.19 $ (0.15) $ 0.23 $ (0.51)
Diluted (in usd per share) $ 0.19 $ (0.15) $ 0.23 $ (0.51)
Weighted-average shares used in computing net income (loss) per share:        
Basic (in shares) 204,456 201,393 203,609 200,569
Diluted (in shares) 208,054 201,393 208,317 200,569
Comprehensive income (loss):        
Foreign currency translation loss, net of tax $ (10,029) $ (6,787) $ (7,523) $ (23,641)
Unrealized gains (losses) on investments, net of tax 1,078 (3,011) 2,032 (5,794)
Other comprehensive loss (8,951) (9,798) (5,491) (29,435)
Comprehensive income (loss) 29,854 (39,664) 41,248 (131,752)
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense     455,831 392,765
Sales and marketing        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 53,715 57,925 150,604 166,574
Research and development        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 48,310 35,506 129,458 108,689
General and administrative        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 36,337 23,384 111,271 58,314
Restructuring and other related charges        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 8 5,590 4,996 5,590
Subscription        
Revenue:        
Total revenue 682,352 624,055 1,991,026 1,798,500
Cost of revenue:        
Total cost of revenue 114,227 102,524 339,354 315,614
Subscription | Cost of revenue        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense 13,705 11,665 38,143 35,272
Professional services and other        
Revenue:        
Total revenue 18,069 21,408 58,470 57,839
Cost of revenue:        
Total cost of revenue 28,418 27,018 85,360 83,048
Professional services and other | Cost of revenue        
Stock-based compensation expense included in costs and expenses:        
Stock-based compensation expense $ 7,343 $ 6,767 $ 21,359 $ 18,327