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Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($)
 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
CASH FLOWS FROM OPERATING ACTIVITIES:    
Net loss $ (508,326,000) $ (544,396,000)
Adjustments to reconcile net loss to net cash used in operating activities:    
Depreciation and amortization 146,388,000 137,744,000
Non-cash reduction to the right-of-use asset 16,074,000 25,539,000
Net amortization of investment premium and discount 5,392,000 20,274,000
Impairment of long-lived assets due to office closures 31,116,000 0
Stock-based compensation including restructuring 323,893,000 397,366,000
Amortization of deferred commissions 36,067,000 26,076,000
Allowance for doubtful accounts 21,864,000 8,742,000
Share of losses from equity method investment 62,780,000 0
Loss on net assets divested and held for sale 32,277,000 0
Impairment of strategic investments 46,154,000 0
Other adjustments 13,275,000 8,503,000
Changes in operating assets and liabilities:    
Accounts receivable (92,130,000) (91,782,000)
Prepaid expenses and other current assets (45,116,000) (57,997,000)
Other long-term assets (19,180,000) (52,521,000)
Accounts payable (13,582,000) 6,654,000
Accrued expenses and other current liabilities (44,365,000) 78,430,000
Deferred revenue and customer deposits 306,000 (3,984,000)
Operating lease liabilities (27,864,000) (31,127,000)
Other long-term liabilities 757,000 (7,662,000)
Net cash used in operating activities (14,220,000) (80,141,000)
CASH FLOWS FROM INVESTING ACTIVITIES:    
Acquisitions, net of cash acquired and other related payments (170,000) (31,697,000)
Purchases of marketable securities and other investments (511,734,000) (1,325,366,000)
Proceeds from sales and maturities of marketable securities 1,050,010,000 754,574,000
Capitalized software development costs (20,075,000) (22,361,000)
Purchases of long-lived and intangible assets (8,254,000) (10,779,000)
Net cash (used in) provided by investing activities 509,777,000 (635,629,000)
CASH FLOWS FROM FINANCING ACTIVITIES:    
Payments of costs related to public offerings 0 (35,000)
Principal payments on debt and finance leases (9,804,000) (6,188,000)
Value of equity awards withheld for tax liabilities (2,509,000) (1,069,000)
Repurchases of shares of Class A common stock and related costs (485,121,000) 0
Proceeds from exercises of stock options and shares of Class A common stock issued under ESPP 28,078,000 41,694,000
Net cash (used in) provided by financing activities (469,356,000) 34,402,000
Effect of exchange rate changes on cash, cash equivalents and restricted cash 108,000 313,000
NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH, including cash classified as held for sale 26,309,000 (681,055,000)
CASH, CASH EQUIVALENTS AND RESTRICTED CASH CLASSIFIED AS HELD FOR SALE (7,306,000) 0
NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH 19,003,000 (681,055,000)
CASH, CASH EQUIVALENTS AND RESTRICTED CASH—Beginning of period 656,078,000 1,481,831,000
CASH, CASH EQUIVALENTS AND RESTRICTED CASH —End of period 675,081,000 800,776,000
Cash paid for income taxes, net 17,578,000 4,147,000
Cash paid for interest 19,261,000 18,750,000
RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH TO THE CONDENSED CONSOLIDATED BALANCE SHEETS    
Cash and cash equivalents 675,081,000 798,625,000
Restricted cash in other current assets 0 2,151,000
Total cash, cash equivalents and restricted cash $ 675,081,000 $ 800,776,000