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Reorganization and Segment Reporting - Narrative (Details)
$ in Thousands
1 Months Ended 3 Months Ended 9 Months Ended
Jun. 30, 2023
segment
Feb. 28, 2023
business_unit
Sep. 30, 2023
USD ($)
Jun. 30, 2023
segment
Mar. 31, 2023
segment
Sep. 30, 2022
USD ($)
Sep. 30, 2023
USD ($)
segment
Sep. 30, 2022
USD ($)
Segment Reporting Information [Line Items]                
Number of reporting units | business_unit   2            
Number of operating segments | segment 2     2 1      
Number of reportable segments | segment 2     2 1   2  
Depreciation and amortization             $ 218,968 $ 207,880
Twilio Communications | Segment Reconciling Items                
Segment Reporting Information [Line Items]                
Depreciation and amortization     $ 13,000     $ 7,700 36,100 21,400
Twilio Data & Applications | Segment Reconciling Items                
Segment Reporting Information [Line Items]                
Depreciation and amortization     $ 3,200     $ 1,900 $ 9,800 $ 4,700