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Goodwill and Intangible Assets (Tables) | 12 Months Ended
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Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract] |
Schedule of goodwill balance | The following table presents the goodwill allocated to the Company’s reportable segments as of December 31, 2023 and 2022, and the changes during the period:
|  | Twilio Communications |  | Twilio Segment |  | Total
|  | (In thousands)
Balance as of December 31, 2021 |  | $ | — |  |  | $ | — |  |  | $ | 5,263,166 |
Goodwill additions related to 2021 acquisitions |  | — |  |  | — |  |  | 25,748 |
Measurement period and other adjustments |  | — |  |  | — |  |  | (4,761)
Balance as of December 31, 2022 |  | $ | — |  |  | $ | — |  |  | $ | 5,284,153 |
Foreign currency adjustments |  |  |  |  |  | 26 |
Reallocation to segments in the second quarter of 2023(1) |  | $ | 4,321,130 |  |  | $ | 963,049 |  |  | $ | — |
Foreign currency adjustments |  | 251 |  | — |  |  | 251 |
Goodwill divested(2) |  | (41,164) |  | — |  |  | (41,164)
Reallocation to segments in the fourth quarter of 2023(1) |  | 656,964 |  |  | (656,964) |  |  | — |
Balance as of December 31, 2023 |  | $ | 4,937,181 |  |  | $ | 306,085 |  |  | $ | 5,243,266 |
____________________________________ |  |  |  |  |  |
(1) Represents reallocation of goodwill as a result of the reorganization activities, as described in Note 8.
(2) Represents goodwill related to the divestitures of the ValueFirst business and IoT asset group, as described in Note 5.
Schedule of intangible assets | Intangible assets consist of the following:
|  | As of December 31, 2023
|  | Cost |  | Accumulated Amortization |  | Net
Amortizable intangible assets: |  | (In thousands)
Developed technology* |  | $ | 397,473 |  |  | $ | (259,635) |  |  | $ | 137,838 |
Customer relationships** |  | 349,074 |  |  | (170,511) |  |  | 178,563 |
Supplier relationships |  | 49,756 |  |  | (26,316) |  |  | 23,440 |
Trade names |  | 25,968 |  |  | (23,600) |  |  | 2,368 |
Order backlog |  | 10,000 |  |  | (10,000) |  |  | — |
Patent |  | 3,968 |  |  | (902) |  |  | 3,066 |
Total amortizable intangible assets |  | 836,239 |  |  | (490,964) |  |  | 345,275 |
Non-amortizable intangible assets: |  |  |  |  |  |
Telecommunication licenses |  | 4,920 |  |  | — |  |  | 4,920 |
Trademarks and other |  | 295 |  |  | — |  |  | 295 |
Total |  | $ | 841,454 |  |  | $ | (490,964) |  |  | $ | 350,490 |
____________________________________ |  |  |  |  |  |
* As a result of the impairment described in Note 6, the developed technology cost basis and the related accumulated amortization decreased by $381.1 million and $171.8 million, respectively.
** As a result of the impairment described in Note 6, the customer relationship cost basis and the related accumulated amortization decreased by $174.0 million and $97.6 million, respectively.
|  | As of December 31, 2022 |  |
|  | Cost |  | Accumulated Amortization |  | Net |  |
Amortizable intangible assets: |  | (In thousands) |  |
Developed technology |  | $ | 795,753 |  |  | $ | (335,893) |  |  | $ | 459,860 |  |  |
Customer relationships |  | 538,466 |  |  | (204,241) |  |  | 334,225 |  |  |
Supplier relationships |  | 56,922 |  |  | (19,846) |  |  | 37,076 |  |  |
Trade names |  | 30,342 |  |  | (20,106) |  |  | 10,236 |  |  |
Order backlog |  | 10,000 |  |  | (10,000) |  |  | — |  |  |
Patent |  | 4,028 |  |  | (705) |  |  | 3,323 |  |  |
Total amortizable intangible assets |  | 1,435,511 |  |  | (590,791) |  |  | 844,720 |  |  |
Non-amortizable intangible assets: |  |  |  |  |  |  |  |
Telecommunication licenses |  | 4,920 |  |  | — |  |  | 4,920 |  |  |
Trademarks and other |  | 295 |  |  | — |  |  | 295 |  |  |
Total |  | $ | 1,440,726 |  |  | $ | (590,791) |  |  | $ | 849,935 |  |  |
Schedule of total estimated future amortization expense | Total estimated future amortization expense is as follows:
|  | As of December 31, 2023
Year Ended December 31, |  | (In thousands)
2024 |  | $ | 112,042 |
2025 |  | 107,862 |
2026 |  | 42,149 |
2027 |  | 25,330 |
2028 |  | 19,055 |
Thereafter |  | 38,837 |
Total |  | $ | 345,275 |

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