XML 91 R76.htm IDEA: XBRL DOCUMENT
v3.24.0.1

Goodwill and Intangible Assets - Intangible Assets (Details) - USD ($) $ in Thousands | 12 Months Ended |
--- | --- | ---
Dec. 31, 2023 | Dec. 31, 2022
Finite-Lived Intangible Assets, Net [Abstract] |  |
Cost | $ 836,239 | $ 1,435,511
Accumulated Amortization | (490,964) | (590,791)
Total | 345,275 | 844,720
Intangible Assets, Net (Excluding Goodwill) [Abstract] |  |
Cost | 841,454 | 1,440,726
Accumulated Amortization | (490,964) | (590,791)
Total | 350,490 | 849,935
Telecommunication licenses |  |
Indefinite-Lived Intangible Assets [Line Items] |  |
Non-amortizable intangible assets: | 4,920 | 4,920
Trademarks and other |  |
Indefinite-Lived Intangible Assets [Line Items] |  |
Non-amortizable intangible assets: | 295 | 295
Developed technology |  |
Finite-Lived Intangible Assets, Net [Abstract] |  |
Cost | 397,473 | 795,753
Accumulated Amortization | (259,635) | (335,893)
Decrease in accumulated amortization | (171,800) |
Decrease in cost basis | (381,100) |
Total | 137,838 | 459,860
Intangible Assets, Net (Excluding Goodwill) [Abstract] |  |
Accumulated Amortization | (259,635) | (335,893)
Decrease in cost basis | 381,100 |
Decrease in accumulated amortization | 171,800 |
Customer relationships |  |
Finite-Lived Intangible Assets, Net [Abstract] |  |
Cost | 349,074 | 538,466
Accumulated Amortization | (170,511) | (204,241)
Decrease in accumulated amortization | (97,600) |
Decrease in cost basis | (174,000) |
Total | 178,563 | 334,225
Intangible Assets, Net (Excluding Goodwill) [Abstract] |  |
Accumulated Amortization | (170,511) | (204,241)
Decrease in cost basis | 174,000 |
Decrease in accumulated amortization | 97,600 |
Supplier relationships |  |
Finite-Lived Intangible Assets, Net [Abstract] |  |
Cost | 49,756 | 56,922
Accumulated Amortization | (26,316) | (19,846)
Total | 23,440 | 37,076
Intangible Assets, Net (Excluding Goodwill) [Abstract] |  |
Accumulated Amortization | (26,316) | (19,846)
Trade names |  |
Finite-Lived Intangible Assets, Net [Abstract] |  |
Cost | 25,968 | 30,342
Accumulated Amortization | (23,600) | (20,106)
Total | 2,368 | 10,236
Intangible Assets, Net (Excluding Goodwill) [Abstract] |  |
Accumulated Amortization | (23,600) | (20,106)
Order backlog |  |
Finite-Lived Intangible Assets, Net [Abstract] |  |
Cost | 10,000 | 10,000
Accumulated Amortization | (10,000) | (10,000)
Total | 0 | 0
Intangible Assets, Net (Excluding Goodwill) [Abstract] |  |
Accumulated Amortization | (10,000) | (10,000)
Patent |  |
Finite-Lived Intangible Assets, Net [Abstract] |  |
Cost | 3,968 | 4,028
Accumulated Amortization | (902) | (705)
Total | 3,066 | 3,323
Intangible Assets, Net (Excluding Goodwill) [Abstract] |  |
Accumulated Amortization | $ (902) | $ (705)

X
- Definition Finite-Lived Intangible Assets, Accumulated Amortization, Period Increase (Decrease) + References No definition available. + Details
Name: | twlo_FiniteLivedIntangibleAssetsAccumulatedAmortizationPeriodIncreaseDecrease
Namespace Prefix: | twlo_
Data Type: | xbrli:monetaryItemType
Balance Type: | credit
Period Type: | duration

X
- Definition Finite-Lived Intangible Assets, Gross, Period Increase (Decrease) + References No definition available. + Details
Name: | twlo_FiniteLivedIntangibleAssetsGrossPeriodIncreaseDecrease
Namespace Prefix: | twlo_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | duration

X
- Definition Accumulated amount of amortization of assets, excluding financial assets and goodwill, lacking physical substance with a finite life. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 210 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(16)) -Publisher FASB -URI https://asc.fasb.org//1943274/2147480566/210-10-S99-1 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 350 -SubTopic 30 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Subparagraph (a)(1) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482665/350-30-50-2 + Details
Name: | us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | credit
Period Type: | instant

X
- Definition Amount before amortization of assets, excluding financial assets and goodwill, lacking physical substance with a finite life. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 928 -SubTopic 340 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Publisher FASB -URI https://asc.fasb.org//1943274/2147483147/928-340-50-1 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 350 -SubTopic 30 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Subparagraph (a)(1) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482665/350-30-50-2 + Details
Name: | us-gaap_FiniteLivedIntangibleAssetsGross
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

X
- Definition Amount after amortization of assets, excluding financial assets and goodwill, lacking physical substance with a finite life. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 926 -SubTopic 20 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147483154/926-20-50-5 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 350 -SubTopic 30 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Subparagraph (a)(1) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482665/350-30-50-2 + Details
Name: | us-gaap_FiniteLivedIntangibleAssetsNet
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

X
- References No definition available. + Details
Name: | us-gaap_FiniteLivedIntangibleAssetsNetAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. + References No definition available. + Details
Name: | us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassLineItems
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition Amount of assets, excluding financial assets and goodwill, lacking physical substance and having a projected indefinite period of benefit. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 350 -SubTopic 30 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482665/350-30-50-2 + Details
Name: | us-gaap_IndefiniteLivedIntangibleAssetsExcludingGoodwill
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

X
- Definition Amount before accumulated amortization of intangible assets, excluding goodwill. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 210 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(15)) -Publisher FASB -URI https://asc.fasb.org//1943274/2147480566/210-10-S99-1 + Details
Name: | us-gaap_IntangibleAssetsGrossExcludingGoodwill
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

X
- Definition Sum of the carrying amounts of all intangible assets, excluding goodwill, as of the balance sheet date, net of accumulated amortization and impairment charges. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 50 -Paragraph 2 -Subparagraph ((a)(1),(b)) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482665/350-30-50-2 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 45 -Paragraph 1 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482686/350-30-45-1 + Details
Name: | us-gaap_IntangibleAssetsNetExcludingGoodwill
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

X
- References No definition available. + Details
Name: | us-gaap_IntangibleAssetsNetExcludingGoodwillAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Details
Name: | us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassAxis=twlo_TelecommunicationLicensesMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TrademarksMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_DevelopedTechnologyRightsMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis=twlo_SupplierRelationshipsMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OrderOrProductionBacklogMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_PatentsMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |