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Goodwill and Intangible Assets (Tables)
 12 Months Ended
Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of goodwill balance
The following table presents the goodwill allocated to the Company’s reportable segments as of December 31, 2023 and 2022, and the changes during the period:

Twilio
Communications		Twilio
Segment		Total
(In thousands)
Balance as of December 31, 2021$— $— $5,263,166 
Goodwill additions related to 2021 acquisitions— — 25,748 
Measurement period and other adjustments— — (4,761)
Balance as of December 31, 2022$— $— $5,284,153 
Foreign currency adjustments26 
Reallocation to segments in the second quarter of 2023(1)
$4,321,130 $963,049 $— 
Foreign currency adjustments251— 251 
Goodwill divested(2)
(41,164)— (41,164)
Reallocation to segments in the fourth quarter of 2023(1)
656,964 (656,964)— 
Balance as of December 31, 2023
$4,937,181 $306,085 $5,243,266 
____________________________________
(1) Represents reallocation of goodwill as a result of the reorganization activities, as described in Note 8.
(2) Represents goodwill related to the divestitures of the ValueFirst business and IoT asset group, as described in Note 5.
Schedule of intangible assets
Intangible assets consist of the following:
As of December 31, 2023
CostAccumulated AmortizationNet
Amortizable intangible assets:(In thousands)
Developed technology*
$397,473 $(259,635)$137,838 
Customer relationships**
349,074 (170,511)178,563 
Supplier relationships49,756 (26,316)23,440 
Trade names25,968 (23,600)2,368 
Order backlog10,000 (10,000)— 
Patent3,968 (902)3,066 
Total amortizable intangible assets836,239 (490,964)345,275 
Non-amortizable intangible assets:
Telecommunication licenses4,920 — 4,920 
Trademarks and other295 — 295 
Total$841,454 $(490,964)$350,490 
____________________________________
* As a result of the impairment described in Note 6, the developed technology cost basis and the related accumulated amortization decreased by $381.1 million and $171.8 million, respectively.
** As a result of the impairment described in Note 6, the customer relationship cost basis and the related accumulated amortization decreased by $174.0 million and $97.6 million, respectively.

As of December 31, 2022
CostAccumulated AmortizationNet
Amortizable intangible assets:(In thousands)
Developed technology$795,753 $(335,893)$459,860 
Customer relationships538,466 (204,241)334,225 
Supplier relationships56,922 (19,846)37,076 
Trade names30,342 (20,106)10,236 
Order backlog10,000 (10,000)— 
Patent4,028 (705)3,323 
Total amortizable intangible assets1,435,511 (590,791)844,720 
Non-amortizable intangible assets:
Telecommunication licenses4,920 — 4,920 
Trademarks and other295 — 295 
Total$1,440,726 $(590,791)$849,935 
Schedule of total estimated future amortization expense
Total estimated future amortization expense is as follows:
As of December 31, 2023
Year Ended December 31,(In thousands)
2024$112,042 
2025107,862 
202642,149 
202725,330 
202819,055 
Thereafter38,837 
Total$345,275