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Revenue by Geographic Area and Groups of Similar Products - Revenue by Geographic Area (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Revenue by geographic area:      
Revenue $ 4,153,945 $ 3,826,321 $ 2,841,839
Twilio Segment      
Revenue by geographic area:      
Revenue 295,252 276,234 200,965
Twilio Communications | Twilio Communications      
Revenue by geographic area:      
Revenue 3,858,693 3,550,087 2,640,874
Messaging | Twilio Communications      
Revenue by geographic area:      
Revenue 2,184,752 2,066,300 1,416,265
Voice | Twilio Communications      
Revenue by geographic area:      
Revenue 511,728 474,790 428,484
Email and Marketing Campaigns | Twilio Communications      
Revenue by geographic area:      
Revenue 440,185 399,314 330,627
Other | Twilio Communications      
Revenue by geographic area:      
Revenue 722,028 609,683 465,498
United States      
Revenue by geographic area:      
Revenue $ 2,757,470 $ 2,510,525 $ 1,927,302
United States | Revenue from Contract with Customer Benchmark | Geographic Concentration Risk      
Percentage of revenue by geographic area:      
Percentage of revenue 66.00% 66.00% 68.00%
International      
Revenue by geographic area:      
Revenue $ 1,396,475 $ 1,315,796 $ 914,537
International | Revenue from Contract with Customer Benchmark | Geographic Concentration Risk      
Percentage of revenue by geographic area:      
Percentage of revenue 34.00% 34.00% 32.00%