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Summary of Significant Accounting Policies - Narrative (Details) $ in Thousands |  | 12 Months Ended
--- | --- | ---
Jun. 28, 2023 | Dec. 31, 2024 USD ($) segment vote shares | Dec. 31, 2023 USD ($) shares | Dec. 31, 2022 USD ($)
Disaggregation of Revenue [Line Items] |  |  |  |
Revenue, remaining performance obligation, amount |  | $ 182,300 |  |
Deferred revenue |  | 155,700 | $ 144,500 |
Revenue recognized out of adjusted deferred revenue balance |  | $ 120,700 | 120,500 | $ 124,900
Amortization period for deferred incremental commission costs of obtaining new contracts |  | 3 years |  |
Total net capitalized costs |  | $ 166,000 | 200,100 |
Amortization of deferred commissions |  | 76,348 | 72,892 | 57,913
Advertising expense |  | $ 48,700 | $ 71,100 | $ 92,600
Preferred stock, authorized (in shares) | shares |  | 100,000,000 | 100,000,000 |
Preferred stock, issued (in shares) | shares |  | 0 | 0 |
Preferred stock, outstanding (in shares) | shares |  | 0 | 0 |
Allowance for doubtful accounts |  | $ 27,500 | $ 42,000 |
Number of reportable segments | segment |  | 2 |  |
Common Stock Class A |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Votes per share | vote |  | 1 |  |
Conversion of shares of Class B common stock (in shares) | 1 |  |  |
Incremental commission costs of obtaining new contracts |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Amortization period for deferred incremental commission costs of obtaining new contracts |  | 5 years |  |
Usage Based Contracts | Revenue Benchmark | Product Concentration Risk |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Percentage of revenue |  | 72.00% | 71.00% | 73.00%
Non-Usage Based Contracts | Minimum |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenue recognized, period for recognition |  | 1 year |  |
Non-Usage Based Contracts | Maximum |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenue recognized, period for recognition |  | 3 years |  |
Non-Usage Based Contracts | Revenue Benchmark | Product Concentration Risk |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Percentage of revenue |  | 28.00% | 29.00% | 27.00%
Next 12 Months | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-01-01 |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenue, remaining performance obligation, percentage |  | 59.00% |  |
Revenue, remaining performance obligation, expected timing of satisfaction, period |  | 12 months |  |
Next 24 Months | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-01-01 |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenue, remaining performance obligation, percentage |  | 91.00% |  |
Revenue, remaining performance obligation, expected timing of satisfaction, period |  | 24 months |  |

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