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Segment Reporting - Narrative (Details) $ in Thousands | 12 Months Ended
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Dec. 31, 2024 USD ($) segment | Dec. 31, 2023 USD ($) | Dec. 31, 2022 USD ($)
Segment Reporting Information [Line Items] |  |  |
Number of operating segments | segment | 2 |  |
Number of reportable segments | segment | 2 |  |
Depreciation and amortization | $ 205,984 | $ 284,413 | $ 279,127
Twilio Communications | Segment Reconciling Items |  |  |
Segment Reporting Information [Line Items] |  |  |
Depreciation and amortization | 71,900 | 74,100 | 61,900
Amortization of deferred commissions | 60,700 | 60,000 | 47,700
Segment | Segment Reconciling Items |  |  |
Segment Reporting Information [Line Items] |  |  |
Depreciation and amortization | 18,100 | 13,700 | 6,100
Amortization of deferred commissions | $ 15,700 | $ 12,900 | $ 10,300

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- Definition The amount of expense recognized in the current period for the periodic realization of capitalized fees that were paid to salespeople, distributors, brokers, and agents at the time of the conclusion of the sale. As a noncash expense, this element is added back to net income when calculating cash provided by or used in operations using the indirect method. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Section 45 -Paragraph 28 -Subparagraph (b) -SubTopic 10 -Topic 230 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482740/230-10-45-28 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 220 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03(3)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147483621/220-10-S99-2 + Details
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- Definition Number of operating segments. An operating segment is a component of an enterprise: (a) that engages in business activities from which it may earn revenues and incur expenses (including revenues and expenses relating to transactions with other components of the same enterprise), (b) whose operating results are regularly reviewed by the enterprise's chief operating decision maker to make decisions about resources to be allocated to the segment and assess its performance, and (c) for which discrete financial information is available. An operating segment may engage in business activities for which it has yet to earn revenues, for example, start-up operations may be operating segments before earning revenues. + References Reference 1: http://www.xbrl.org/2003/role/exampleRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 55 -Paragraph 49 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482785/280-10-55-49 Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 18 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-18 + Details
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