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Realignment Costs
9 Months Ended
Sep. 30, 2020
Restructuring and Related Activities [Abstract]  
Realignment Costs Realignment Costs
During the third quarter of 2020, the Company initiated a strategic realignment program in order to better serve the Company’s users and to better align resources with the evolving needs of the business. The Company incurred realignment costs of $10,020 for the three and nine months ended September 30, 2020 related to the aforementioned program, which represents termination benefits for colleagues whose positions were eliminated. The third quarter of 2020 realignment activities have been broadly implemented across the Company’s various businesses with substantially all actions expected to be completed by the beginning of 2021.
Accruals and other current liabilities in the consolidated balance sheets included amounts related to the realignment activities as follows:
2020 ProgramPrior ProgramTotal
Balance, December 31, 2019$— $491 $491 
Realignment costs10,020 (8)10,012 
Payments(379)(360)(739)
Adjustments (1)
(71)— (71)
Balance, September 30, 2020$9,570 $123 $9,693 
(1)Adjustments includes foreign currency translation.
Realignment costs by expense classification were as follows:
Three Months EndedNine Months Ended
September 30,September 30,
2020201920202019
Cost of revenues:
Cost of subscriptions and licenses$50 $— $50 $(51)
Cost of services1,548 (12)1,548 (185)
Total cost of revenues1,598 (12)1,598 (236)
Operating expenses:
Research and development841 (37)910 (79)
Selling and marketing5,183 — 5,183 (263)
General and administrative2,321 — 2,321 86 
Total operating expenses8,345 (37)8,414 (256)
Total realignment costs$9,943 $(49)$10,012 $(492)