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Revenue from Contracts with Customer - Narrative (Details) - USD ($)
$ in Thousands
9 Months Ended 12 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Dec. 31, 2019
Dec. 31, 2018
Jan. 01, 2019
Disaggregation of Revenue [Line Items]          
Deferred revenues $ 179,900   $ 213,145   $ 212,529
Contract with customer, liability, revenue recognized 177,462   202,354    
Increase in contract with customer, liability (35,134) $ (39,655) (268) $ 21,247  
Contract with customer liability additions 142,678   202,806    
Total revenues $ 581,977 $ 533,732 736,654 $ 691,710  
Customer Concentration Risk | Revenue Benchmark | Channel Partners          
Disaggregation of Revenue [Line Items]          
Concentration risk percentage 8.00% 8.00%      
Portfolio Balancing          
Disaggregation of Revenue [Line Items]          
Deferred revenues $ 18,231   18,060    
Licenses          
Disaggregation of Revenue [Line Items]          
Total revenues 245,639 $ 225,921 311,689    
Term Licenses          
Disaggregation of Revenue [Line Items]          
Total revenues $ 209,619 $ 187,666 $ 251,996