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Realignment Costs
12 Months Ended
Dec. 31, 2020
Restructuring and Related Activities [Abstract]  
Realignment Costs Realignment Costs
During the third quarter of 2020, the Company initiated a strategic realignment program in order to better serve the Company’s users and to better align resources with the evolving needs of the business (the “2020 Program”). The Company incurred realignment costs of $10,046 for the year ended December 31, 2020 related to the aforementioned program, which represents termination benefits for colleagues whose positions were eliminated. The 2020 Program activities have been broadly implemented across the Company’s various businesses with substantially all actions expected to be completed in early 2021.
Accruals and other current liabilities in the consolidated balance sheets included amounts related to the realignment activities as follows:
Year Ended December 31,
20202019
2020 ProgramPrior ProgramTotalPrior Program
Balance, beginning of year$— $491 $491 $6,437 
Realignment costs10,046 (24)10,022 (584)
Payments(4,278)(264)(4,542)(5,326)
Adjustments (1)
292 (23)269 (36)
Balance, end of year$6,060 $180 $6,240 $491 
(1)Adjustments includes foreign currency translation.
Realignment costs by expense classification were as follows:
Year Ended December 31,
202020192018
Cost of revenues:
Cost of subscriptions and licenses$42 $(51)$256 
Cost of services1,422 (185)845 
Total cost of revenues1,464 (236)1,101 
Operating expenses:
Research and development848 (171)3,380 
Selling and marketing5,945 (263)2,252 
General and administrative1,765 86 45 
Total operating expenses8,558 (348)5,677 
Total realignment costs$10,022 $(584)$6,778