SEGMENT REPORTING

Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. We identify three reportable segments as follows:


•	North American Surface Transportation-NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload, LTL, and intermodal.


•	Global Forwarding-Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Australia, New Zealand, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, airfreight services, and customs brokerage.

•

Robinson Fresh-Robinson Fresh provides sourcing services under the trade name of Robinson Fresh. Our sourcing services primarily include the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Robinson Fresh sources products from around the world and has a physical presence in North America, Europe, Asia, and South America. This segment often provides the logistics and transportation of the products they sell, in addition to temperature controlled transportation services for its customers.

•

All Other and Corporate-All Other and Corporate includes our Managed Services segment, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Managed Services provides Transportation Management Services, or Managed TMS^®. Other Surface Transportation revenues are primarily earned by Europe Surface Transportation. Europe Surface Transportation provides services similar to NAST across Europe.

The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker, our Chief Executive Officer. The accounting policies of our reporting segments are the same as those described in the summary of significant accounting policies. Segment information as of, and for the three and nine months ended September 30, 2018 and 2017, is as follows (dollars in thousands):



	NAST		Global Forwarding		Robinson Fresh		All Other and Corporate			Eliminations			Consolidated
Three Months Ended September 30, 2018
Revenues	$	2,931,461	$	639,268	$	565,590	$	155,581		$	—		$	4,291,900
Intersegment revenues⁽¹⁾	147,104		12,626		56,425		3,756			(219,911		)	—
Total revenues	3,078,565		651,894		622,015		159,337			(219,911		)	4,291,900
Net revenues	465,522		134,101		60,340		34,081			—			694,044
Income from operations	204,158		23,835		21,411		(3,431		)	—			245,973
Depreciation and amortization	6,096		8,735		1,092		8,000			—			23,923
Total assets⁽²⁾	2,515,823		944,928		411,309		620,662			—			4,492,722
Average headcount	7,007		4,684		914		2,686			—			15,291



	NAST		Global Forwarding		Robinson Fresh		All Other and Corporate			Eliminations			Consolidated
Three Months Ended September 30, 2017
Revenues	$	2,469,420	$	552,134	$	613,646	$	149,251		$	—		$	3,784,451
Intersegment revenues⁽¹⁾	115,796		7,873		43,272		3,228			(170,169		)	—
Total revenues	2,585,216		560,007		656,918		152,479			(170,169		)	3,784,451
Net revenues	377,403		129,842		54,253		32,348			—			593,846
Income from operations	151,392		31,125		11,586		362			—			194,465
Depreciation and amortization	5,808		8,455		1,190		8,510			—			23,963
Total assets⁽²⁾	2,297,980		840,762		413,520		623,326			—			4,175,588
Average headcount	6,998		4,301		970		2,634			—			14,903



	NAST		Global Forwarding		Robinson Fresh		All Other and Corporate			Eliminations			Consolidated
Nine Months Ended September 30, 2018
Revenues	$	8,473,376	$	1,810,619	$	1,737,083	$	472,186		$	—		$	12,493,264
Intersegment revenues⁽¹⁾	405,966		36,865		154,902		13,946			(611,679		)	—
Total Revenues	8,879,342		1,847,484		1,891,985		486,132			(611,679		)	12,493,264
Net Revenues	1,317,104		401,169		169,747		103,432			—			1,991,452
Income from Operations	562,802		61,844		39,950		(8,030		)	—			656,566
Depreciation and amortization	18,314		26,397		3,409		24,282			—			72,402
Total assets⁽²⁾	2,515,823		944,928		411,309		620,662			—			4,492,722
Average headcount	6,931		4,725		910		2,623			—			15,189



	NAST		Global Forwarding		Robinson Fresh		All Other and Corporate			Eliminations			Consolidated
Nine Months Ended September 30, 2017
Revenues	$	7,110,223	$	1,549,742	$	1,821,094	$	428,535		$	—		$	10,909,594
Intersegment revenues⁽¹⁾	329,193		23,456		116,281		13,776			(482,706		)	—
Total Revenues	7,439,416		1,573,198		1,937,375		442,311			(482,706		)	10,909,594
Net Revenues	1,109,749		357,411		171,936		97,105			—			1,736,201
Income from Operations	447,553		75,006		40,487		1,197			—			564,243
Depreciation and amortization	17,104		24,574		3,534		24,128			—			69,340
Total assets⁽²⁾	2,297,980		840,762		413,520		623,326			—			4,175,588
Average headcount	6,921		4,113		966		2,590			—			14,590

(1) Intersegment revenues represent the sales between our segments and are eliminated to reconcile to our consolidated results.

(2) All cash and cash equivalents are included in All Other and Corporate.