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SEGMENT REPORTING
3 Months Ended
Mar. 31, 2019
Segment Reporting [Abstract]  
SEGMENT REPORTING
SEGMENT REPORTING
On January 1, 2019, we reorganized our enterprise transportation services structure to combine our NAST and Robinson Fresh transportation networks. The newly combined transportation network will be managed by and reported under the NAST reportable segment. We have determined that the remaining Robinson Fresh segment no longer meets the requirements of a reportable segment and will be included in the All Other and Corporate reportable segment. Prior period information has been reclassified to conform with this presentation. Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. We identify two reportable segments as follows:
North American Surface Transportation—NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload, temperature controlled transportation, LTL, and intermodal.
Global Forwarding—Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, airfreight services, and customs brokerage.
All Other and Corporate—All Other and Corporate includes our Robinson Fresh and Managed Services segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Managed Services provides Transportation Management Services, or Managed TMS®. Other Surface Transportation revenues are primarily earned by Europe Surface Transportation. Europe Surface Transportation provides services similar to NAST across Europe.
The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker (“CODM”). As of March 31, 2019 our Chief Executive Officer (“CEO”) and Chief Operating Officer (“COO”) function jointly as the CODM on an interim basis until our COO transitions to CEO in the second quarter of 2019. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies. We do not report our intersegment revenues by reportable segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments.
Reportable segment information as of, and for the three months ended March 31, 2019 and 2018, is as follows (dollars in thousands):
 
NAST
 
Global Forwarding
 
All Other and Corporate
 
Consolidated
Three Months Ended March 31, 2019
 
 
 
 
 
 
 
Total revenues
$
2,796,784

 
$
537,567

 
$
416,859

 
$
3,751,210

Net revenues
486,550

 
127,236

 
65,014

 
678,800

Income (loss) from operations
211,283

 
14,203

 
(936
)
 
224,550

Depreciation and amortization
6,259

 
8,926

 
9,375

 
24,560

Total assets(1)
2,693,668

 
1,001,881

 
1,001,895

 
4,697,444

Average headcount
7,424

 
4,707

 
3,250

 
15,381

 
 
 
 
 
 
 
 
 
NAST
 
Global Forwarding
 
All Other and Corporate
 
Consolidated
Three Months Ended March 31, 2018(2)
 
 
 
 
 
 
 
Total revenues
$
2,908,419

 
$
553,754

 
$
463,154

 
$
3,925,327

Net revenues
438,402

 
123,037

 
64,486

 
625,925

Income from operations
179,637

 
8,221

 
3,727

 
191,585

Depreciation and amortization
6,331

 
8,909

 
9,001

 
24,241

Total assets(1)
2,593,648

 
805,184

 
908,944

 
4,307,776

Average headcount
7,298

 
4,767

 
3,023

 
15,088

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(1) All cash and cash equivalents are included in All Other and Corporate.
(2) Amounts have been reclassified to conform with the current year presentation.