SEGMENT REPORTING

9 Months Ended

Sep. 30, 2019

On January 1, 2019, we reorganized our enterprise transportation services structure to combine our NAST and Robinson Fresh transportation networks. The newly combined transportation network will be managed by and reported under the NAST reportable segment. We have determined that the remaining Robinson Fresh segment no longer meets the requirements of a reportable segment and will be included in the All Other and Corporate reportable segment. Prior period information has been reclassified to conform with this presentation. Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. We identify two reportable segments in addition to All Other and Corporate as summarized below:


•	North American Surface Transportation—NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload, temperature-controlled transportation, less than truckload (“LTL”), and intermodal.


•	Global Forwarding—Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, air freight services, and customs brokerage.

•

All Other and Corporate—All Other and Corporate includes our Robinson Fresh and Managed Services segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Managed Services provides Transportation Management Services, or Managed TMS^®. Other Surface Transportation revenues are primarily earned by Europe Surface Transportation. Europe Surface Transportation provides services similar to NAST across Europe.

The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker (“CODM”), our Chief Executive Officer. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies. We do not report our intersegment revenues by reportable segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments.

Reportable segment information as of, and for the three and nine months ended September 30, 2019, and 2018, is as follows (dollars in thousands):



	NAST		Global Forwarding		All Other and Corporate			Consolidated
Three Months Ended September 30, 2019
Total revenues	$	2,826,308	$	597,695	$	432,129		$	3,856,132
Net revenues	433,760		135,815		63,856			633,431
Income from operations	176,200		24,676		209			201,085
Depreciation and amortization	5,734		9,186		10,560			25,480
Total assets⁽¹⁾	2,649,259		995,137		992,153			4,636,549
Average headcount	7,448		4,790		3,544			15,782

	NAST		Global Forwarding		All Other and Corporate			Consolidated
Three Months Ended September 30, 2018⁽²⁾
Total revenues	$	3,224,906	$	639,268	$	427,726		$	4,291,900
Net revenues	499,463		134,101		60,480			694,044
Income (loss) from operations	223,893		23,835		(1,755		)	245,973
Depreciation and amortization	6,286		8,735		8,902			23,923
Total assets⁽¹⁾	2,739,569		944,928		808,225			4,492,722
Average headcount	7,454		4,684		3,153			15,291



	NAST		Global Forwarding		All Other and Corporate			Consolidated
Nine Months Ended September 30, 2019
Total revenues	$	8,495,145	$	1,727,745	$	1,293,292		$	11,516,182
Net revenues	1,406,728		404,987		195,732			2,007,447
Income (loss) from operations	592,215		65,497		(4,542		)	653,170
Depreciation and amortization	18,124		27,427		29,571			75,122
Total assets⁽¹⁾	2,649,259		995,137		992,153			4,636,549
Average headcount	7,436		4,748		3,398			15,582

	NAST		Global Forwarding		All Other and Corporate			Consolidated
Nine Months Ended September 30, 2018⁽²⁾
Total revenues	$	9,296,510	$	1,810,619	$	1,386,135		$	12,493,264
Net revenues	1,397,571		401,169		192,712			1,991,452
Income from operations	591,774		61,844		2,948			656,566
Depreciation and amortization	18,905		26,397		27,100			72,402
Total assets⁽¹⁾	2,739,569		944,928		808,225			4,492,722
Average headcount	7,375		4,725		3,089			15,189

____________________________________________

⁽¹⁾ All cash and cash equivalents are included in All Other and Corporate.

⁽²⁾Amounts have been reclassified to reflect the segment reorganization announced in the first quarter of 2019.