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SEGMENT REPORTING | 12 Months Ended
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Dec. 31, 2019
Segment Reporting [Abstract] |
SEGMENT REPORTING | SEGMENT REPORTING On January 1, 2019, we reorganized our enterprise transportation services structure to combine our NAST and Robinson Fresh transportation networks. The newly combined transportation network will be managed by and reported under the NAST reportable segment. We have determined that the remaining Robinson Fresh segment no longer meets the requirements of a reportable segment and will be included in the All Other and Corporate reportable segment. Prior period information has been reclassified to conform with this presentation. Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. We identify two reportable segments as follows: •North American Surface Transportation: NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST are truckload, less than truckload ("LTL"), and intermodal. •Global Forwarding: Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, air freight services, and customs brokerage. •All Other and Corporate: All Other and Corporate includes our Robinson Fresh and Managed Services segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Managed Services provides Transportation Management Services, or Managed TMS®. Other Surface Transportation revenues are primarily earned by our Europe Surface Transportation segment. Europe Surface Transportation provides services similar to NAST across Europe. The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker ("CODM"), our Chief Executive Officer. The accounting policies of our reporting segments are the same as those described in the summary of significant accounting policies. We do not report our intersegment revenues by reportable segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments. Reportable segment information as of, and for the years ended, December 31, 2019, 2018, and 2017 is as follows (dollars in thousands):
| NAST |  |  | Global Forwarding |  | All Other and Corporate |  | Consolidated
Twelve Months Ended December 31, 2019 |  |  |  |  |  |  |  |  |  |  |
Total Revenues | $ | 11,283,692 |  |  | $ | 2,327,913 |  |  | $ | 1,697,903 |  |  | $ | 15,309,508 |
Net Revenues | 1,797,369 |  |  | 533,976 |  |  | 254,965 |  |  | 2,586,310 |
Income (loss) from operations | 722,763 |  |  | 80,527 |  |  | (13,314) |  |  | 789,976 |
Depreciation and amortization | 24,508 |  |  | 36,720 |  |  | 39,221 |  |  | 100,449 |
Total assets (1) | 2,550,010 |  |  | 1,021,592 |  |  | 1,069,458 |  |  | 4,641,060 |
Average headcount | 7,354 |  |  | 4,766 |  |  | 3,431 |  |  | 15,551 |
________________________________ (1) All cash and cash equivalents and certain owned properties are included in All Other and Corporate.
| NAST(1) |  | Global Forwarding |  | All Other and Corporate(1) |  | Consolidated
Twelve Months Ended December 31, 2018 |  |  |  |  |  |  |
Total Revenues | $ | 12,346,757 |  |  | $ | 2,487,744 |  |  | $ | 1,796,671 |  |  | $ | 16,631,172 |
Net Revenues | 1,906,261 |  |  | 543,906 |  |  | 255,068 |  |  | 2,705,235 |
Income (loss) from operations | 821,844 |  |  | 91,626 |  |  | (1,387) |  |  | 912,083 |
Depreciation and amortization | 25,290 |  |  | 35,148 |  |  | 36,291 |  |  | 96,729 |
Total assets(2) | 2,567,120 |  |  | 969,736 |  |  | 890,556 |  |  | 4,427,412 |
Average headcount | 7,387 |  |  | 4,711 |  |  | 3,106 |  |  | 15,204 |
________________________________ (1) Amounts have been reclassified to reflect the segment reorganization announced in the first quarter of 2019. (2) All cash and cash equivalents and certain owned properties are included in All Other and Corporate.
| NAST(1) |  | Global Forwarding |  | All Other and Corporate(1) |  | Consolidated
Twelve Months Ended December 31, 2017 |  |  |  |  |  |  |
Total Revenues | $ | 10,728,835 |  |  | $ | 2,140,987 |  |  | $ | 1,999,558 |  |  | $ | 14,869,380 |
Net Revenues | 1,626,174 |  |  | 485,280 |  |  | 256,596 |  |  | 2,368,050 |
Income from operations | 661,108 |  |  | 91,842 |  |  | 22,169 |  |  | 775,119 |
Depreciation and amortization | 23,866 |  |  | 33,308 |  |  | 35,803 |  |  | 92,977 |
Total assets (2) | 2,506,137 |  |  | 821,182 |  |  | 908,515 |  |  | 4,235,834 |
Average headcount | 7,316 |  |  | 4,310 |  |  | 3,061 |  |  | 14,687 |
________________________________ (1) Amounts have been reclassified to reflect the segment reorganization announced in the first quarter of 2019. (2) All cash and cash equivalents and certain owned properties are included in All Other and Corporate. The following table presents our total revenues (based on location of the customer) and long-lived assets (including intangible and other assets) by geographic regions (in thousands):
| For the year ended December 31, |  |  |  |
| 2019 |  | 2018 |  | 2017
Total revenues |  |  |  |  |
United States | $ | 13,143,522 |  |  | $ | 14,370,454 |  |  | $ | 12,865,087 |
Other locations | 2,165,986 |  |  | 2,260,718 |  |  | 2,004,293 |
Total revenues | $ | 15,309,508 |  |  | $ | 16,631,172 |  |  | $ | 14,869,380 |
| As of December 31, |  |  |  |
| 2019(1) |  | 2018 |  | 2017
Long-lived assets |  |  |  |  |
United States | $ | 489,129 |  |  | $ | 321,766 |  |  | $ | 335,072 |
Other locations | 206,567 |  |  | 83,657 |  |  | 107,140 |
Total long-lived assets | $ | 695,696 |  |  | $ | 405,423 |  |  | $ | 442,212 |
________________________________ (1) Includes $216.4 million and $94.4 million of right-of-use lease assets within the United States and other locations, respectively.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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