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SEGMENT REPORTING - Reportable Segment Information (Details) $ in Thousands | 3 Months Ended | 9 Months Ended |
--- | --- | --- | ---
Sep. 30, 2020 USD ($) employee | Sep. 30, 2019 USD ($) employee | Sep. 30, 2020 USD ($) employee | Sep. 30, 2019 USD ($) employee | Dec. 31, 2019 USD ($)
Segment Reporting Information [Line Items] |  |  |  |  |
Total revenues | $ 4,224,800 | $ 3,856,132 | $ 11,657,654 | $ 11,516,182 |
Net revenues | 589,273 | 633,431 | 1,771,679 | 2,007,447 |
Income (loss) from operations | 168,239 | 201,085 | 466,466 | 653,170 |
Depreciation and amortization | 26,916 | 25,480 | 77,067 | 75,122 |
Total assets | $ 5,074,838 | $ 4,636,549 | $ 5,074,838 | $ 4,636,549 | $ 4,641,060
Average headcount (employee) | employee | 14,904 | 15,782 | 15,177 | 15,582 |
Operating Segments | NAST |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Total revenues | $ 2,923,842 | $ 2,826,308 | $ 8,222,879 | $ 8,495,145 |
Net revenues | 367,943 | 433,760 | 1,120,277 | 1,406,728 |
Income (loss) from operations | 122,526 | 176,200 | 357,898 | 592,215 |
Depreciation and amortization | 7,095 | 5,734 | 19,550 | 18,124 |
Total assets | $ 3,041,974 | $ 2,649,259 | $ 3,041,974 | $ 2,649,259 |
Average headcount (employee) | employee | 6,702 | 7,448 | 6,870 | 7,436 |
Operating Segments | Global Forwarding |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Total revenues | $ 831,957 | $ 597,695 | $ 2,070,161 | $ 1,727,745 |
Net revenues | 157,657 | 135,815 | 448,931 | 404,987 |
Income (loss) from operations | 46,299 | 24,676 | 117,033 | 65,497 |
Depreciation and amortization | 9,385 | 9,186 | 27,740 | 27,427 |
Total assets | $ 1,148,118 | $ 995,137 | $ 1,148,118 | $ 995,137 |
Average headcount (employee) | employee | 4,607 | 4,790 | 4,716 | 4,748 |
Operating Segments | All Other and Corporate |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Total revenues | $ 469,001 | $ 432,129 | $ 1,364,614 | $ 1,293,292 |
Net revenues | 63,673 | 63,856 | 202,471 | 195,732 |
Income (loss) from operations | (586) | 209 | (8,465) | (4,542) |
Depreciation and amortization | 10,436 | 10,560 | 29,777 | 29,571 |
Total assets | $ 884,746 | $ 992,153 | $ 884,746 | $ 992,153 |
Average headcount (employee) | employee | 3,595 | 3,544 | 3,591 | 3,398 |

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