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SEGMENT REPORTING (Tables)
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Summary of Segment Information
Reportable segment information as of, and for the years ended, December 31, 2020, 2019, and 2018 is as follows (dollars in thousands):
NASTGlobal ForwardingAll Other and CorporateConsolidated
Twelve Months Ended December 31, 2020
Total revenues$11,312,553 $3,100,525 $1,794,028 $16,207,106 
Income (loss) from operations508,475 175,513 (10,720)673,268 
Depreciation and amortization25,314 34,550 41,863 101,727 
Total assets (1)
2,946,409 1,392,411 805,438 5,144,258 
Average headcount6,811 4,708 3,600 15,119 
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(1) All cash and cash equivalents and certain owned properties are included in All Other and Corporate.
NASTGlobal ForwardingAll Other and CorporateConsolidated
Twelve Months Ended December 31, 2019
Total revenues$11,283,692 $2,327,913 $1,697,903 $15,309,508 
Income (loss) from operations722,763 80,527 (13,314)789,976 
Depreciation and amortization24,508 36,720 39,221 100,449 
Total assets(1)
2,550,010 1,021,592 1,069,458 4,641,060 
Average headcount7,354 4,766 3,431 15,551 

NASTGlobal ForwardingAll Other and CorporateConsolidated
Twelve Months Ended December 31, 2018
Total revenues$12,346,757 $2,487,744 $1,796,671 $16,631,172 
Income (loss) from operations821,844 91,626 (1,387)912,083 
Depreciation and amortization25,290 35,148 36,291 96,729 
Total assets (1)
2,567,120 969,736 890,556 4,427,412 
Average headcount7,387 4,711 3,106 15,204 
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(1) All cash and cash equivalents and certain owned properties are included in All Other and Corporate.
Schedule of Total Revenues and Long-Lived Assets by Geographic Regions
The following table presents our total revenues (based on location of the customer) and long-lived assets (including intangible and other assets) by geographic regions (in thousands): 
For the year ended December 31,
202020192018
Total revenues
United States$13,896,382 $13,143,522 $14,370,454 
Other locations2,310,724 2,165,986 2,260,718 
Total revenues$16,207,106 $15,309,508 $16,631,172 

As of December 31,
2020(1)
2019(2)
2018
Long-lived assets
United States$551,511 $489,129 $321,766 
Other locations163,860 206,567 83,657 
Total long-lived assets$715,371 $695,696 $405,423 
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(1) Includes $253.4 million and $66.4 million of right-of-use lease assets within the United States and other locations, respectively.
(2) Includes $216.4 million and $94.4 million of right-of-use lease assets within the United States and other locations, respectively.