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CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME - USD ($)
shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenues:      
Total revenues $ 16,207,106 $ 15,309,508 $ 16,631,172
Costs and expenses:      
Personnel expenses 1,242,867 1,298,528 1,343,542
Other selling, general, and administrative expenses 496,122 497,806 449,610
Total costs and expenses 15,533,838 14,519,532 15,719,089
Income from operations 673,268 789,976 912,083
Interest and other expenses (44,937) (47,719) (31,810)
Income before provision for income taxes 628,331 742,257 880,273
Provision for income taxes 121,910 165,289 215,768
Net income 506,421 576,968 664,505
Other comprehensive income (loss) 30,151 (4,214) (53,475)
Comprehensive income $ 536,572 $ 572,754 $ 611,030
Basic net income per share (in dollars per share) $ 3.74 $ 4.21 $ 4.78
Diluted net income per share (in dollars per share) $ 3.72 $ 4.19 $ 4.73
Basic weighted average shares outstanding (in shares) 135,532 136,955 139,010
Dilutive effect of outstanding stock awards (in shares) 641 780 1,395
Diluted weighted average shares outstanding (in shares) 136,173 137,735 140,405
Transportation      
Revenues:      
Total revenues $ 15,147,562 $ 14,322,295 $ 15,515,921
Costs and expenses:      
Purchased services and products 12,834,608 11,839,433 12,922,177
Sourcing      
Revenues:      
Total revenues 1,059,544 987,213 1,115,251
Costs and expenses:      
Purchased services and products $ 960,241 $ 883,765 $ 1,003,760