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SEGMENT REPORTING
 6 Months Ended
Jun. 30, 2022
Segment Reporting [Abstract]  
SEGMENT REPORTING SEGMENT REPORTING
Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. We identify two reportable segments in addition to All Other and Corporate as summarized below:
•North American Surface Transportation—NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload and less than truckload (“LTL”) transportation services.
•Global Forwarding—Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, air freight services, and customs brokerage.
•All Other and Corporate—All Other and Corporate includes our Robinson Fresh and Managed Services segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Managed Services provides Transportation Management Services, or Managed TMS®. Other Surface Transportation revenues are primarily earned by Europe Surface Transportation. Europe Surface Transportation provides transportation and logistics services including truckload and groupage services across Europe.
The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker (“CODM”), our Chief Executive Officer. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies located in Note 1 of the Notes to Consolidated Financial Statements in our Annual Report on Form 10-K for the year ended December 31, 2021. We do not report our intersegment revenues by reportable segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments.
Reportable segment information as of, and for the three and six months ended June 30, 2022 and 2021, is as follows (dollars in thousands):
NASTGlobal ForwardingAll Other and CorporateConsolidated
Three Months Ended June 30, 2022
Total revenues$4,147,046 $2,093,190 $558,239 $6,798,475 
Income from operations276,499 167,557 25,609 469,665 
Depreciation and amortization6,123 5,471 11,668 23,262 
Total assets(1)
3,688,215 2,851,114 918,110 7,457,439 
Average headcount7,552 5,759 4,582 17,893 
NASTGlobal ForwardingAll Other and CorporateConsolidated
Three Months Ended June 30, 2021
Total revenues$3,585,481 $1,450,794 $496,451 $5,532,726 
Income from operations151,092 108,212 1,300 260,604 
Depreciation and amortization6,534 6,276 10,127 22,937 
Total assets(1)
3,278,540 1,852,473 775,551 5,906,564 
Average headcount6,580 4,909 3,916 15,405 
NASTGlobal ForwardingAll Other and CorporateConsolidated
Six Months Ended June 30, 2022
Total revenues$8,261,935 $4,287,587 $1,064,906 $13,614,428 
Income from operations458,853 335,195 21,091 815,139 
Depreciation and amortization12,362 11,026 22,360 45,748 
Total assets(1)
3,688,215 2,851,114 918,110 7,457,439 
Average headcount7,442 5,690 4,422 17,554 
NASTGlobal ForwardingAll Other and CorporateConsolidated
Six Months Ended June 30, 2021
Total revenues$6,796,904 $2,606,833 $932,858 $10,336,595 
Income (loss) from operations287,876 198,801 (2,744)483,933 
Depreciation and amortization13,159 11,925 21,131 46,215 
Total assets(1)
3,278,540 1,852,473 775,551 5,906,564 
Average headcount6,578 4,832 3,823 15,233 
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(1) All cash and cash equivalents are included in All Other and Corporate.