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RESTRUCTURING (Tables) | 12 Months Ended
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Dec. 31, 2023
Restructuring and Related Activities [Abstract] |
Restructuring and Related Costs | A summary of the restructuring charges recognized related to the 2022 Restructuring Program is presented below (in thousands):
| Twelve Months Ended December 31,
| 2023 |  | 2022
Severance(1) | $ | 14,358 |  |  | $ | 18,872 |
Other personnel expenses(1) | 1,814 |  |  | 2,662 |
Other selling, general, and administrative expenses(2) | 1,304 |  |  | 15,150 |
Total | $ | 17,476 |  |  | $ | 36,684 |
________________________________ (1) Amounts are included within personnel expenses in our consolidated statement of operations and comprehensive income. (2) Amounts include impairment of certain capitalized internally developed software projects and other miscellaneous exit costs, which are included within other selling, general, and administrative expenses in our consolidated statement of operations and comprehensive income. The following table summarizes restructuring charges by reportable segment related to the 2022 Restructuring Program for the twelve months ended December 31, 2023 and December 31, 2022 (in thousands):
Twelve Months Ended December 31, 2023 |  | NAST |  | Global Forwarding |  | All Other and Corporate |  | Consolidated
Personnel expenses |  | $ | 1,083 |  |  | $ | 2,176 |  |  | $ | 12,913 |  |  | $ | 16,172 |
Other selling, general, and administrative expenses |  | 8 |  |  | 197 |  |  | 1,099 |  |  | 1,304 |
Twelve Months Ended December 31, 2022 |  | NAST |  | Global Forwarding |  | All Other and Corporate |  | Consolidated
Personnel expenses |  | $ | 6,323 |  |  | $ | 3,831 |  |  | $ | 11,380 |  |  | $ | 21,534 |
Other selling, general, and administrative expenses |  | 3,175 |  |  | 3,174 |  |  | 8,801 |  |  | 15,150 |
We recognized $21.2 million of net restructuring charges related to our South American Restructuring Program as presented below (in thousands):
|  | Twelve Months Ended December 31, |
|  | 2023 |
Severance and other personnel expenses(1) |  | $ | 2,237 |  |
Loss on disposal and exit activities including asset impairments(2) |  | 18,328 |  |
Other miscellaneous expenses(3) |  | 1,420 |  |
Income tax benefits(4) |  | (795) |  |
Total |  | $ | 21,190 |  |
________________________________ (1) Amounts are included within personnel expenses in our condensed consolidated statements of operations and comprehensive income. (2) Amounts are included within other selling, general, and administrative expenses in our condensed consolidated statements of operations and comprehensive income. (3) Amounts are included within interest and other expenses in our condensed consolidated statements of operations and comprehensive income. (4) Amounts are included within provision for income taxes in our condensed consolidated statements of operations and comprehensive income. The following table summarizes restructuring charges related to our South American Restructuring Program by reportable segment (in thousands):
| Twelve Months Ended December 31, 2023
| NAST |  | Global Forwarding |  | All Other and Corporate |  | Consolidated
Severance and other personnel expenses(1) | $ | — |  |  | $ | 1,641 |  |  | $ | 596 |  |  | $ | 2,237 |
Loss on disposal and exit activities including asset impairments(2) | — |  |  | 17,961 |  |  | 367 |  |  | 18,328 |
Other miscellaneous expenses(3) | — |  |  | 1,420 |  |  | — |  |  | 1,420 |
Income tax benefits(4) | — |  |  | (795) |  |  | — |  |  | (795) |
________________________________ (1) Amounts are included within personnel expenses in our condensed consolidated statements of operations and comprehensive income. (2) Amounts are included within other selling, general, and administrative expenses in our condensed consolidated statements of operations and comprehensive income. (3) Amounts are included within interest and other expenses in our condensed consolidated statements of operations and comprehensive income. (4) Amounts are included within provision for income taxes in our condensed consolidated statements of operations and comprehensive income.
Schedule of Restructuring Reserve by Type of Cost | The following table summarizes the activity related to our 2022 Restructuring Program and reserves included in our consolidated balance sheets (in thousands):
| Accrued Severance and Other Personnel Expenses |  | Other Selling, General, and Administrative Expenses |  |  | Total
Balance, December 31, 2022 | $ | 18,976 |  |  | $ | — |  |  |  | $ | 18,976 |
Restructuring charges | 16,172 |  |  | 1,304 |  |  |  | 17,476 |
Cash payments | (30,477) |  |  | (415) |  |  |  | (30,892) |
Settled non-cash | — |  |  | (907) |  |  |  | (907) |
Accrual adjustments(1) | (888) |  |  | 18 |  |  |  | (870) |
Balance, December 31, 2023 | $ | 3,783 |  |  | $ | — |  |  |  | $ | 3,783 |
________________________________ (1) Accrual adjustments primarily relate to changes in estimates for certain employee termination costs, including those settling for an amount different than originally estimated and foreign currency adjustments. The following table summarizes activity related to our South American Restructuring Program and reserves included in our consolidated balance sheets (in thousands):
| Accrued Severance and Other Personnel Expenses |  | Accrued Other Selling, General, and Administrative Expenses |  |  | Total
Balance, December 31, 2022 | $ | — |  |  | $ | — |  |  |  | $ | — |
Restructuring charges | 2,237 |  |  | 18,328 |  |  |  | 20,565 |
Cash payments | (2,237) |  |  | — |  |  |  | (2,237) |
Divestiture of Argentine operations |  |  | (18,328) |  |  |  | (18,328) |
Balance, December 31, 2023 | $ | — |  |  | $ | — |  |  |  | $ | — |

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- Definition Tabular disclosure of costs incurred for restructuring including, but not limited to, exit and disposal activities, remediation, implementation, integration, asset impairment, and charges against earnings from the write-down of assets. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SAB TOPIC 5.P.3) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479823/420-10-S99-1 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section 50 -Paragraph 1 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482017/420-10-50-1 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SAB TOPIC 5.P.4) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479823/420-10-S99-2 + Details
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- Definition Tabular disclosure of an entity's restructuring reserve that occurred during the period associated with the exit from or disposal of business activities or restructurings for each major type of cost. This element may also include a description of any reversal and other adjustment made during the period to the amount of an accrued liability for restructuring activities. This element may be used to encapsulate the roll forward presentations of an entity's restructuring reserve by type of cost and in total, and explanation of changes that occurred in the period. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section 50 -Paragraph 1 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482017/420-10-50-1 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SAB Topic 5.P.4(b)(2)) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479823/420-10-S99-2 + Details
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