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SEGMENT REPORTING
 12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
SEGMENT REPORTING SEGMENT REPORTING
Our segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. The internal reporting of segments is aligned with the reporting and review process used by our chief operating decision maker (“CODM”), our Chief Executive Officer. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies. We do not report our intersegment revenues by segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments.
Our CODM utilizes segment operating income as the primary measure to evaluate the performance of our reportable segments. Operating income is an important measure of our ability to optimize our cost structure through innovation of our proprietary operating systems and accelerating the capabilities of our workforce. It also guides the allocation of resources, including employees, technology investments, and capital resource investments to each segment. Additionally, operating income is also an important measure of our ability to maintain pricing discipline and driving profitable growth while effectively serving our customers and contract carriers. We consider operating income to be our primary performance metric. The review of segment performance and the allocation of resources occurs primarily in the annual budgeting process and through a regular cadence of operating reviews to monitor the progress of strategic initiatives included in our enterprise balanced scorecard.
We identify two reportable segments with all other segments included in “All Other and Corporate” as follows:
•North American Surface Transportation: NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST are truckload and less than truckload (“LTL”) transportation services.
•Global Forwarding: Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, South America, and the Middle East and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, air freight services, and customs brokerage.
•All Other and Corporate: All Other and Corporate includes our Robinson Fresh and Managed Solutions segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and/or marketing of fresh fruits, vegetables, and other value-added perishable items. Managed Solutions provides Transportation Management Services, or Managed TMS. Other Surface Transportation revenues are primarily earned by our Europe Surface Transportation segment. Europe Surface Transportation provides transportation and logistics services including truckload and LTL transportation services across Europe.
Reportable segment information as of, and for the years ended, December 31, 2024, 2023, and 2022, is as follows (dollars in thousands):
 
Twelve Months Ended December 31, 2024
NASTGlobal ForwardingTotal
Revenues from external customers$11,727,539 $3,805,018 $15,532,557 
Other revenues(1)
2,192,399 
Total consolidated revenues
17,724,956 
Less significant segment expenses:
Purchased transportation and related services (2)
10,086,344 3,002,469 
Personnel expenses (2)
669,611 371,576 
Other selling, general, and administrative expenses (2)
440,292 218,497 
Segment operating income531,292 212,476 743,768 
Other operating income (loss)(1)
(74,627)
Total consolidated operating income
669,141 
Interest and other income/expenses, net
(89,937)
Income before provision for income taxes
$579,204 
 
Twelve Months Ended December 31, 2023
NASTGlobal ForwardingTotal
Revenues from external customers$12,471,075 $2,997,704 $15,468,779 
Other revenues(1)
2,127,664 
Total consolidated revenues
17,596,443 
Less significant segment expenses:
Purchased transportation and related services (2)
10,877,221 2,308,339 
Personnel expenses (2)
662,037 366,464 
Other selling, general, and administrative expenses (2)
471,857 237,071 
Segment operating income459,960 85,830 545,790 
Other operating income (loss)(1)
(31,183)
Total consolidated operating income
514,607 
Interest and other income/expenses, net
(105,421)
Income before provision for income taxes
$409,186 
 
Twelve Months Ended December 31, 2022
NASTGlobal ForwardingTotal
Revenues from external customers$15,827,467 $6,812,008 $22,639,475 
Other revenues(1)
2,057,150 
Total consolidated revenues
24,696,625 
Less significant segment expenses:
Purchased transportation and related services (2)
13,630,763 5,728,535 
Personnel expenses (2)
844,472 414,690 
Other selling, general, and administrative expenses (2)
518,930 219,419 
Segment operating income833,302 449,364 1,282,666 
Other operating income (loss)(1)
(15,884)
Total consolidated operating income
1,266,782 
Interest and other income/expenses, net
(100,017)
Income before provision for income taxes
$1,166,765 
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(1) Other revenues and operating income (loss) are attributable to our Robinson Fresh and Managed Solutions segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses.
(2) The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.
Additional segment disclosures as of, and for the years ended, December 31, 2024, 2023, and 2022, is as follows (dollars in thousands):
NASTGlobal ForwardingAll Other and CorporateConsolidated
December 31, 2024
Depreciation and amortization$20,670 $10,602 $65,888 $97,160 
Total assets(1)
2,874,701 1,335,178 1,088,047 5,297,926 
Average employee headcount5,696 4,678 4,012 14,386 
December 31, 2023
Depreciation and amortization$23,027 $19,325 $56,633 $98,985 
Total assets(1)
3,008,459 1,094,895 1,121,926 5,225,280 
Average employee headcount6,469 5,222 4,350 16,041 
December 31, 2022
Depreciation and amortization$23,643 $21,835 $47,298 $92,776 
Total assets(1)
3,304,480 1,507,913 1,142,171 5,954,564 
Average employee headcount7,365 5,712 4,524 17,601 
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(1) All cash and cash equivalents and certain owned properties are included in All Other and Corporate.
The following table presents our total revenues (based on location of the customer) and long-lived assets (including other intangible assets and other assets) by geographic regions (in thousands): 
For the year ended December 31,
202420232022
Total revenues
U.S. $14,872,311 $14,795,659 $20,696,448 
Other locations2,852,645 2,800,784 4,000,177 
Total revenues$17,724,956 $17,596,443 $24,696,625 
As of December 31,
202420232022
Long-lived assets
U.S. $678,900 $728,538 $751,984 
Other locations220,458 142,448 142,529 
Total long-lived assets$899,358 $870,986 $894,513