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RESTRUCTURING | 3 Months Ended
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Mar. 31, 2025
Restructuring and Related Activities [Abstract] |
RESTRUCTURING | RESTRUCTURING 2024 Restructuring Program: In 2024, the Company began a restructuring program (the “2024 Restructuring Program”) to drive our enterprise strategy and reduce our cost structure. The 2024 Restructuring Program focused on waste reduction, reprioritizing our product and technology teams on fewer strategic initiatives, driving synergies across our portfolio of services, and unifying the go to market strategy of our divisions. The major initiatives included 1) optimizing our management hierarchy, which included a reduction in workforce; 2) reprioritizing the efforts of our product and technology teams to focus on fewer strategic initiatives to accelerate the capabilities of our platform to deliver market-leading outcomes for our customers, carriers, and employees; and 3) the rationalization of our facilities footprint including the consolidation, early termination, or abandonment of office buildings under operating leases. Accrued restructuring reserves were $1.5 million and $4.0 million as of March 31, 2025 and December 31, 2024, respectively. We paid $2.5 million of cash in the first quarter of 2025 related to the 2024 Restructuring Program. There is no further activity expected related to the 2024 Restructuring Program other than settling the $1.5 million of restructuring reserve remaining as of March 31, 2025. A summary of charges related to our 2024 Restructuring Program are presented below (in thousands):
|  |  | Three Months Ended March 31, |
|  |  | 2024 |
Severance(1) |  |  | $ | 7,414 |  |
Other personnel expenses(1) |  |  | 528 |  |
Other selling, general, and administrative expenses(2) |  |  | 4,969 |  |
Total |  |  | $ | 12,911 |  |
________________________________ (1) Amounts are included within personnel expenses in our condensed consolidated statements of operations and comprehensive income. (2) Amounts are included within other selling, general, and administrative expenses in our condensed consolidated statements of operations and comprehensive income. Amounts recognized in the three months ended March 31, 2024 primarily relate to the impairment of certain capitalized internally developed software projects. The following table summarizes restructuring charges related to our 2024 Restructuring Program by reportable segment (in thousands):
| Three Months Ended March 31, 2024
| NAST |  | Global Forwarding |  | All Other and Corporate |  | Consolidated
Personnel expenses | $ | 3,027 |  |  | $ | 3,191 |  |  | $ | 1,724 |  |  | $ | 7,942 |
Other selling, general, and administrative expenses | 1,877 |  |  | 232 |  |  | 2,860 |  |  | 4,969 |
The following table summarizes activity related to our 2024 Restructuring Program and reserves included in our consolidated balance sheets (in thousands):
| Accrued Severance and Other Personnel Expenses |  | Accrued Other Selling, General, and Administrative Expenses |  |  | Total
Balance, December 31, 2024 | $ | 3,679 |  |  | $ | 344 |  |  |  | $ | 4,023 |
Cash payments | (2,439) |  |  | (28) |  |  |  | (2,467) |
Accrual adjustments(1) | (18) |  |  | — |  |  |  | (18) |
Balance, March 31, 2025 | $ | 1,222 |  |  | $ | 316 |  |  |  | $ | 1,538 |
________________________________ (1) Accrual adjustments primarily relate to changes in estimates for certain employee termination costs, including those settling for an amount different than originally estimated and foreign currency adjustments.

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- Definition The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 2 -Subparagraph (SAB Topic 5.P.4.e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479823/420-10-S99-2 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482017/420-10-50-1 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482017/420-10-50-1 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org/420/tableOfContent Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482017/420-10-50-1 + Details
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