2024 Restructuring Program: In 2024, the Company began a restructuring program (the “2024 Restructuring Program”) to drive our enterprise strategy and reduce our cost structure. The 2024 Restructuring Program focused on waste reduction, reprioritizing our product and technology teams on fewer strategic initiatives, driving synergies across our portfolio of services, and unifying the go to market strategy of our divisions.

The major initiatives included 1) optimizing our management hierarchy, which included a reduction in workforce; 2) reprioritizing the efforts of our product and technology teams to focus on fewer strategic initiatives to accelerate the capabilities of our platform to deliver market-leading outcomes for our customers, carriers, and employees; and 3) the rationalization of our facilities footprint including the consolidation, early termination, or abandonment of office buildings under operating leases.

Accrued restructuring reserves were $1.5 million and $4.0 million as of March 31, 2025 and December 31, 2024, respectively. We paid $2.5 million of cash in the first quarter of 2025 related to the 2024 Restructuring Program. There is no further activity expected related to the 2024 Restructuring Program other than settling the $1.5 million of restructuring reserve remaining as of March 31, 2025.


	Three Months Ended March 31,
	2024
Severance(1)	$	7,414
Other personnel expenses(1)	528
Other selling, general, and administrative expenses(2)	4,969
Total	$	12,911

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(1) Amounts are included within personnel expenses in our condensed consolidated statements of operations and comprehensive income.

(2) Amounts are included within other selling, general, and administrative expenses in our condensed consolidated statements of operations and comprehensive income. Amounts recognized in the three months ended March 31, 2024 primarily relate to the impairment of certain capitalized internally developed software projects.

The following table summarizes restructuring charges related to our 2024 Restructuring Program by reportable segment (in thousands):


	Three Months Ended March 31, 2024
	NAST		Global Forwarding		All Other and Corporate		Consolidated
Personnel expenses	$	3,027	$	3,191	$	1,724	$	7,942
Other selling, general, and administrative expenses	1,877		232		2,860		4,969

The following table summarizes activity related to our 2024 Restructuring Program and reserves included in our consolidated balance sheets (in thousands):


	Accrued Severance and Other Personnel Expenses		Accrued Other Selling, General, and Administrative Expenses		Total
Balance, December 31, 2024	$	3,679	$	344	$	4,023

Cash payments	(2,439)		(28)		(2,467)

Accrual adjustments(1)	(18)		—		(18)
Balance, March 31, 2025	$	1,222	$	316	$	1,538

(1) Accrual adjustments primarily relate to changes in estimates for certain employee termination costs, including those settling for an amount different than originally estimated and foreign currency adjustments.