20-F 1 a17-11205_120f.htm 20-F

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As filed with the Securities and Exchange Commission on April 27, 2017

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 20-F

| ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2016

Commission file number 001-15266

BANCO DE CHILE
(Exact name of Registrant as specified in its charter)
BANK OF CHILE
(Translation of Registrant’s name into English)
REPUBLIC OF CHILE
(Jurisdiction of incorporation or organization)
Banco de Chile Paseo Ahumada 251 Santiago, Chile (562) 2637-1111
(Address of principal executive offices)
Rolando Arias Sánchez Banco de Chile Paseo Ahumada 251 Santiago, Chile Telephone: (562) 2653-3535 E-mail: rarias@bancochile.cl
(Name, telephone, e-mail and/or facsimile number and address of company contact person)

Securities registered or to be registered pursuant to Section 12(b) of the Act:

Title of each class |  | Name of each exchange on which registered
American Depositary Shares, each representing 600 shares of common stock, without nominal (par) value (“ADSs”) |  | New York Stock Exchange
Shares of common stock, without nominal (par) value |  | New York Stock Exchange (for listing purposes only)

Securities registered or to be registered pursuant to Section 12(g) of the Act:

None
(Title of Class)

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:

None
(Title of Class)

Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the period covered by the annual report:

Shares of common stock: 97,624,347,430

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Yes x No o

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.

Yes o No x

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes x No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes o No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or an emerging growth company. See definition of “accelerated filer,” “large accelerated filer,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer x |  | Accelerated filer o |  | Non-accelerated filer o |  | Emerging growth company o

If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange Act. o

† The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting Standards Codification after April 5, 2012.

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

U.S. GAAP o |  | IFRS x |  | Other o

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.

o Item 17 o Item 18

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes o No x

Table of Contents

TABLE OF CONTENTS

|  | Page
PART I |  | 6
Item 1 | Identity of Directors, Senior Management and Advisors | 6
Item 2 | Offer Statistics and Expected Timetable | 6
Item 3 | Key Information | 6
Item 4 | Information on the Company | 22
Item 4A | Unresolved Staff Comments | 125
Item 5 | Operating and Financial Review and Prospects | 126
Item 6 | Directors, Senior Management and Employees | 170
Item 7 | Major Shareholders and Related Party Transactions | 188
Item 8 | Financial Information | 197
Item 9 | The Offer and Listing | 201
Item 10 | Additional Information | 204
Item 11 | Quantitative and Qualitative Disclosures About Market Risk | 226
Item 12 | Description of Securities Other Than Equity Securities | 226
Item 12A | Debt Securities | 226
Item 12B | Warrants and Rights | 226
Item 12C | Other Securities | 226
Item 12D | American Depositary Shares | 226
PART II |  | 228
Item 13 | Defaults, Dividend Arrearages and Delinquencies | 228
Item 14 | Material Modifications to the Rights of Security Holders and Use of Proceeds | 228
Item 15 | Controls and Procedures | 228
Item 16A | Audit Committee Financial Expert | 229
Item 16B | Code of Ethics | 229
Item 16C | Principal Accountant Fees and Services | 229
Item 16D | Exemptions from the Listing Standards for Audit Committees | 230
Item 16E | Purchases of Equity Securities by the Issuer and Affiliated Purchasers | 230
Item 16F | Change in Registrant’s Certifying Accountant | 230

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Item 16G | Corporate Governance | 230
Item 16H | Mine Safety Disclosure | 232
PART III |  | 233
Item 17 | Financial Statements | 233
Item 18 | Financial Statements | 233
Item 19 | Exhibits | 234
LIST OF EXHIBITS | 234

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FORWARD-LOOKING STATEMENTS

This annual report on Form 20-F contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Although we have based these forward-looking statements on our expectations and projections about future events, it is possible that actual results may differ materially from our expectations. In many cases, we include a discussion of the factors that are most likely to cause forward-looking statements to differ from actual results together with the forward-looking statements themselves. These statements appear throughout this annual report, including, without limitation, under “Item 4. Information on the Company” and “Item 5. Operating and Financial Review and Prospects.” Examples of such forward-looking statements include:

· projections of operating revenues, net income (loss), net income (loss) per share, capital expenditures, dividends, capital structure or other financial items or ratios;

· statements of our plans, objectives or goals, including those related to anticipated trends, competition and regulation;

· statements about market risks, including interest rate risk and foreign exchange risk;

· statements about our future economic performance or that of Chile or other countries in which we operate; and

· statements of assumptions underlying such statements.

Words such as “believe,” “anticipate,” “plan,” “aims,” “seeks,” “expect,” “intend,” “target,” “objective,” “estimate,” “project,” “potential,” “predict,” “forecast,” “guideline,” “could,” “may,” “will,” “should” and similar expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements. These statements may relate to (i) our asset growth and financing plans, (ii) trends affecting our financial condition or results of operations and (iii) the impact of competition and regulations, but are not limited to such topics. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those described in such forward-looking statements included in this annual report as a result of various factors (including, without limitation, the actions of competitors, future global economic conditions, market conditions, foreign exchange rates and operating and financial risks), many of which are beyond our control. The occurrence of any such factors not currently expected by us could significantly alter the results set forth in these statements.

Factors that could cause actual results to differ materially and adversely include, but are not limited to:

· changes in general economic, business, political or other conditions in Chile, or changes in general economic or business conditions in Latin America, the United States, Europe or Asia;

· changes in capital markets in general that may affect policies or attitudes towards lending to Chile or Chilean companies;

· increased costs;

· increased competition and changes in competition or pricing environments, including the effect of new technological developments;

· unanticipated increases in financing and other costs or the inability to obtain additional debt or equity financing on attractive terms;

· natural disasters;

· the effect of tax laws on our business; and

· the factors discussed under “Item 3. Key Information—Risk Factors.”

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You should not place undue reliance on forward-looking statements, which speak only as of the date that they were made. This cautionary statement should be considered in connection with any written or oral forward-looking statements that we may issue in the future. We do not undertake any obligation to publicly release any revisions to such forward-looking statements after the filing of this annual report to reflect later events or circumstances or to reflect the occurrence of unanticipated events.

PRESENTATION OF FINANCIAL INFORMATION

We prepare our audited consolidated financial statements in Chilean pesos and in accordance with International Financial Reporting Standards (“IFRS”) in effect from time to time as issued by the International Accounting Standards Board (“IASB”).

Unless otherwise indicated, the financial information included in this annual report with respect to 2012, 2013, 2014, 2015 and 2016 has been derived from financial statements that have been prepared in accordance with IFRS. See Note 2(a) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report. IFRS differs in certain significant respects from Chilean Generally Accepted Accounting Principles (the “Chilean GAAP”) as issued by the Superintendencia de Bancos e Instituciones Financieras de Chile (the “Superintendency of Banks and Financial Institutions” or “SBIF”). As a result, our financial information presented under IFRS is not directly comparable to any of our financial information presented under Chilean GAAP. Accordingly, readers should avoid such comparison.

In this annual report, references to “$,” “U.S.$,” “U.S. dollars” and “dollars” are to United States dollars, references to “pesos” or “Ch$” are to Chilean pesos (see Note 2(t)) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report), and references to “UF” are to “Unidades de Fomento.” The UF is an inflation indexed Chilean monetary unit of account with a value in Chilean pesos that is linked to and adjusted daily to reflect changes in the Consumer Price Index (“CPI”) of the Instituto Nacional de Estadísticas (the “Chilean National Statistics Institute”). As of December 31, 2016 and April 21, 2017, one UF equaled Ch$26,347.98 and Ch$26,529.63, respectively.

This annual report contains translations of certain Chilean peso amounts into U.S. dollars at specified rates solely for your convenience. These translations should not be construed as representations that the Chilean peso amounts actually represent such U.S. dollar amounts, were converted from U.S. dollars at the rate indicated in our audited consolidated financial statements as of and for the year ended December 31, 2016 or could be converted into U.S. dollars at the rate indicated. Until November 30, 2011, Banco de Chile applied the observed exchange rate reported by the Banco Central de Chile (the “Central Bank”) in order to translate its financial statements from Chilean pesos to U.S. dollars. However, beginning December 1, 2011, Banco de Chile adopted the exchange rate of accounting representation, or spot exchange rate, for such matters. This is also described in “Item 3. Key Information—Selected Financial Data—Exchange Rates.” Thus, unless otherwise indicated, the U.S. dollar amounts have been translated from Chilean pesos based on the exchange rate of accounting representation as of December 31, 2016 as determined by our Treasury on a daily basis, based on the average of the daily closing bid and offer rates reported by Bloomberg for the Santiago Stock Exchange. As of December 31, 2016 and April 21, 2017, the exchange rates of accounting representation were Ch$670.40 = U.S. $1.00 and Ch$652.46 = U.S.$1.00, respectively. As of the same dates, the observed exchange rates, as published by the Central Bank, were Ch$667.29 = U.S.$1.00 and Ch$649.26 = U.S.$1.00, respectively.

The Federal Reserve Bank of New York does not report a noon buying rate for Chilean pesos.

Unless otherwise specified, all references in this annual report to total loans are to loans to customers before deducting allowances for loan losses, and they do not include loans to banks or contingent loans. In addition, all market share data and financial indicators for the Chilean banking system as compared to Banco de Chile’s financial information presented in this annual report are based on information published periodically by the SBIF which is published under Chilean GAAP and prepared on a consolidated basis, unless otherwise indicated. For more information see “Item 4. Information on the Company—Business Overview—Competition.”

In this annual report, “past-due loans” are any loans for which the counterparty has failed to make a payment when contractually due, including installments that are overdue, plus the remaining balance of principal and interest on such loans. In order to distinguish between different overdue time periods, the corresponding time

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period is included after the term “Past-due Loans” (for example, “Past-due Loans—90 days or more”). For more information, please see “Item 4. Information on the Company—Selected Statistical Information—Classification of Loan Portfolio Based on the Borrower’s Payment Performance.”

According to Chilean regulations and for the purposes of this annual report, regulatory capital (“Regulatory Capital”) consists of:

· basic capital, which is composed of our paid-in capital, reserves and retained earnings, excluding capital attributable to subsidiaries and foreign branches (“Basic Capital”); and

· supplementary capital, which is composed of the following: (i) our subordinated bonds, considered at issue price (reduced by 20% for each year during the period commencing six years prior to maturity), but not exceeding 50% of our Basic Capital; plus (ii) our voluntary allowances for loan losses (up to 1.25% of risk-weighted assets to the extent voluntary allowances exceed those that banks are required to maintain by law or regulation); minus (iii) our goodwill and unconsolidated investments in companies (“Supplementary Capital”).

Certain figures included in this annual report and in our audited consolidated financial statements as of and for the year ended December 31, 2016 have been rounded for ease of presentation. Percentage figures included in this annual report have not in all cases been calculated on the basis of such rounded figures but on the basis of such amounts prior to rounding. For this reason, percentage amounts in this annual report may vary slightly from those obtained by performing the same calculations using the figures in our audited consolidated financial statements as of and for the year ended December 31, 2016. Certain other amounts that appear in this annual report may similarly not sum due to rounding.

Inflation figures are those reported by the Chilean National Statistics Institute, unless otherwise stated herein or required by the context.

MACRO-ECONOMIC AND MARKET DATA

In this annual report, all macro-economic data relating to the Chilean economy is based on information published by the Central Bank. All market share data, financial indicators and other data relating to the Chilean financial system are based on information published periodically by the SBIF, which is published under Chilean GAAP and prepared on a consolidated basis.

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PART I

Item 1 Identity of Directors, Senior Management and Advisors

Not Applicable.

Item 2 Offer Statistics and Expected Timetable

Not Applicable.

Item 3 Key Information

SELECTED FINANCIAL DATA

The following tables present historical financial information about us as of the dates and for each of the periods indicated. The following tables should be read in conjunction with, and are qualified in their entirety by reference to, our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report. The financial information for the years ended December 31, 2012, 2013, 2014, 2015 and 2016 is presented under IFRS.

Our audited consolidated financial statements have been prepared in accordance with IFRS for the years ended December 31, 2012, 2013, 2014, 2015 and 2016.

|  | For the Year Ended December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |  | 2016 |
|  | (in millions of Ch$, except share and per share data) |  | (in thousands of U.S.$)(1) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |
CONSOLIDATED STATEMENT OF INCOME DATA |  |  |  |  |  |  |  |  |  |  |  |  |
Interest revenue |  | Ch$ | 1,672,766 |  | Ch$ | 1,765,942 |  | Ch$ | 2,045,604 |  | Ch$ | 1,908,457 |  | Ch$ | 1,916,992 |  | ThU.S.$ | 2,859,475 |
Interest expense |  | (708,629 | ) | (704,371 | ) | (788,788 | ) | (680,169 | ) | (690,259 | ) | (1,029,623 | )
Net interest income |  | 964,137 |  | 1,061,571 |  | 1,256,816 |  | 1,228,288 |  | 1,226,733 |  | 1,829,852 |
Net fees and commissions income |  | 287,272 |  | 287,093 |  | 272,188 |  | 305,979 |  | 321,271 |  | 479,223 |
Net financial operating income |  | 16,199 |  | 32,672 |  | 35,204 |  | 44,412 |  | 128,575 |  | 191,789 |
Foreign exchange transactions, net |  | 35,136 |  | 71,457 |  | 70,225 |  | 57,318 |  | 12,405 |  | 18,504 |
Other operating income |  | 20,887 |  | 25,884 |  | 27,211 |  | 25,486 |  | 28,575 |  | 42,624 |
Provisions for loan losses |  | (166,420 | ) | (221,653 | ) | (261,566 | ) | (246,222 | ) | (259,263 | ) | (386,729 | )
Total operating expenses |  | (612,934 | ) | (619,530 | ) | (727,360 | ) | (726,278 | ) | (787,047 | ) | (1,173,996 | )
Income attributable to associates |  | (468 | ) | 1,780 |  | 2,486 |  | 3,243 |  | 4,014 |  | 5,987 |
Income before income taxes |  | 543,809 |  | 639,274 |  | 675,204 |  | 692,226 |  | 675,263 |  | 1,007,254 |
Income taxes |  | (63,928 | ) | (89,085 | ) | (79,685 | ) | (82,321 | ) | (100,212 | ) | (149,481 | )
Net income from continued operations, net of taxes |  | Ch$ | 479,881 |  | Ch$ | 550,189 |  | Ch$ | 595,519 |  | Ch$ | 609,905 |  | Ch$ | 575,051 |  | ThU.S.$ | 857,773 |
Net income from discontinued operations, net of taxes |  | — |  | — |  | — |  | — |  | — |  | — |
Net income for the year |  | Ch$ | 479,881 |  | Ch$ | 550,189 |  | Ch$ | 595,519 |  | Ch$ | 609,905 |  | Ch$ | 575,051 |  | ThU.S.$ | 857,773 |
Attributable to: |  |  |  |  |  |  |  |  |  |  |  |  |
Equity holders of the parent |  | 479,880 |  | 550,188 |  | 595,518 |  | 609,903 |  | 575,051 |  | 857,773 |
Non-controlling interest |  | 1 |  | 1 |  | 1 |  | 2 |  | — |  | — |
Earnings per share(2) |  | 5.12 |  | 5.65 |  | 6.10 |  | 6.25 |  | 5.89 |  | 8.78 |
Earnings per ADS |  | 3,170.05 |  | 3,494.31 |  | 3,774.87 |  | 3,806.79 |  | 3,534.27 |  | 5,271.88 |
Dividends per share(3) |  | 3.41 |  | 3.90 |  | 3.98 |  | 3.88 |  | 3.81 |  | 5.69 |
Weighted average number of shares (in millions) |  | 93,796.86 |  | 97,440.75 |  | 97,624.35 |  | 97,624.35 |  | 97,624.35 |  |  |

(See footnotes below)

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|  | For the Year Ended December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |  | 2016 |
|  | (in millions of Ch$, except share and per share data) |  | (in thousands of U.S.$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |
CONSOLIDATED STATEMENT OF FINANCIAL POSITION DATA |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and due from banks |  | Ch$ | 684,925 |  | Ch$ | 873,308 |  | Ch$ | 915,133 |  | Ch$ | 1,361,222 |  | Ch$ | 1,408,167 |  | ThU.S.$ | 2,100,488 |
Transactions in the course of collection |  | 310,077 |  | 300,026 |  | 356,185 |  | 319,679 |  | 206,972 |  | 308,729 |
Financial assets held-for-trading |  | 159,682 |  | 326,921 |  | 293,458 |  | 843,574 |  | 1,379,958 |  | 2,058,410 |
Cash collateral on securities borrowed and reverse repurchase agreements |  | 35,100 |  | 82,422 |  | 27,661 |  | 46,164 |  | 55,703 |  | 83,089 |
Derivative instruments |  | 326,083 |  | 374,687 |  | 832,267 |  | 1,127,122 |  | 939,649 |  | 1,401,624 |
Loans and advances to banks |  | 1,343,322 |  | 1,062,056 |  | 1,155,365 |  | 1,395,544 |  | 1,173,187 |  | 1,749,981 |
Loans to customers, net |  | 18,383,958 |  | 20,441,472 |  | 21,400,775 |  | 24,022,983 |  | 24,843,655 |  | 37,057,958 |
Financial assets available-for-sale |  | 1,272,316 |  | 1,681,883 |  | 1,608,796 |  | 1,007,263 |  | 374,470 |  | 558,577 |
Investments in other companies |  | 11,674 |  | 14,407 |  | 23,043 |  | 25,849 |  | 30,314 |  | 45,218 |
Intangible assets |  | 75,610 |  | 72,223 |  | 66,859 |  | 64,700 |  | 65,036 |  | 97,011 |
Property and equipment |  | 205,189 |  | 197,578 |  | 205,403 |  | 215,671 |  | 219,082 |  | 326,793 |
Investment properties |  | 16,698 |  | 16,317 |  | 15,936 |  | 15,042 |  | 14,674 |  | 21,888 |
Current tax assets |  | — |  | — |  | — |  | — |  | 6,657 |  | 9,930 |
Deferred tax assets, net |  | 55,801 |  | 56,421 |  | 94,240 |  | 129,192 |  | 176,923 |  | 263,907 |
Other assets |  | 317,765 |  | 373,987 |  | 586,555 |  | 483,591 |  | 462,857 |  | 690,419 |
Total assets |  | Ch$ | 23,198,200 |  | Ch$ | 25,873,708 |  | Ch$ | 27,581,676 |  | Ch$ | 31,057,596 |  | Ch$ | 31,357,304 |  | ThU.S.$ | 46,774,022 |
Current accounts and other demand deposits |  | 5,470,971 |  | 5,984,332 |  | 6,934,373 |  | 8,327,048 |  | 8,321,148 |  | 12,412,214 |
Transactions in the course of payment |  | 72,684 |  | 51,898 |  | 53,049 |  | 35,475 |  | 25,702 |  | 38,338 |
Cash collateral on securities lent and repurchase agreements |  | 226,396 |  | 256,766 |  | 249,482 |  | 184,131 |  | 216,817 |  | 323,415 |
Saving accounts and time deposits |  | 9,612,950 |  | 10,402,725 |  | 9,721,246 |  | 9,907,692 |  | 10,552,901 |  | 15,741,201 |
Derivative instruments |  | 380,322 |  | 426,110 |  | 827,123 |  | 1,079,342 |  | 966,509 |  | 1,441,690 |
Borrowings from financial institutions |  | 1,108,681 |  | 989,465 |  | 1,098,716 |  | 1,529,627 |  | 1,040,026 |  | 1,551,351 |
Debt issued |  | 3,273,933 |  | 4,366,960 |  | 5,057,956 |  | 6,102,208 |  | 6,177,927 |  | 9,215,285 |
Other financial obligations |  | 162,123 |  | 210,926 |  | 186,573 |  | 173,081 |  | 186,199 |  | 277,743 |
Currents tax liabilities |  | 23,189 |  | 7,131 |  | 19,030 |  | 24,714 |  | — |  | — |
Deferred tax liabilities, net |  | — |  | — |  | — |  | — |  | — |  | — |
Provisions |  | 141,839 |  | 154,650 |  | 185,643 |  | 182,832 |  | 187,568 |  | 279,785 |
Employee benefits |  | 64,545 |  | 67,944 |  | 81,515 |  | 74,791 |  | 83,345 |  | 124,321 |
Other liabilities |  | 305,105 |  | 275,762 |  | 255,995 |  | 261,330 |  | 291,484 |  | 434,791 |
Total liabilities |  | Ch$ | 20,842,738 |  | Ch$ | 23,194,669 |  | Ch$ | 24,670,701 |  | Ch$ | 27,882,271 |  | Ch$ | 28,049,630 |  | ThU.S.$ | 41,840,140 |
Total equity |  | 2,355,462 |  | 2,679,039 |  | 2,910,975 |  | 3,175,325 |  | 3,307,674 |  | 4,933,882 |
Total liabilities and equity |  | Ch$ | 23,198,200 |  | Ch$ | 25,873,708 |  | Ch$ | 27,581,676 |  | Ch$ | 31,057,596 |  | Ch$ | 31,357,304 |  | ThU.S.$ | 46,774,022 |

(See footnotes below)

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|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
IFRS: |  |  |  |  |  |  |  |  |  |  |
CONSOLIDATED RATIOS |  |  |  |  |  |  |  |  |  |  |
Profitability and Performance |  |  |  |  |  |  |  |  |  |  |
Net interest margin(4) |  | 4.68 | % | 4.67 | % | 5.12 | % | 4.66 | % | 4.39 | %
Return on average total assets(5) |  | 2.14 |  | 2.25 |  | 2.24 |  | 2.08 |  | 1.86 |
Return on average equity(6) |  | 21.71 |  | 20.67 |  | 20.98 |  | 19.60 |  | 18.00 |
Capital |  |  |  |  |  |  |  |  |  |  |
Average equity as a percentage of average total assets |  | 9.85 |  | 10.90 |  | 10.67 |  | 10.63 |  | 10.33 |
Bank regulatory capital as a percentage of minimum regulatory capital |  | 269.50 |  | 274.26 |  | 279.83 |  | 275.34 |  | 290.48 |
Ratio of liabilities to regulatory capital(7) |  | 11.11 |  | 10.90 |  | 10.65 |  | 10.87 |  | 10.26 |
Credit Quality |  |  |  |  |  |  |  |  |  |  |
Substandard loans as a percentage of total loans(8) |  | 3.31 |  | 3.48 |  | 3.79 |  | 3.83 |  | 3.42 |
Allowances for loan losses as a percentage of substandard loans(8) |  | 62.42 |  | 60.52 |  | 59.17 |  | 58.51 |  | 63.91 |
Provision for loan losses as a percentage of average loans |  | 0.92 |  | 1.12 |  | 1.21 |  | 1.07 |  | 1.05 |
Allowances for loan losses as a percentage of total loans |  | 2.07 |  | 2.10 |  | 2.24 |  | 2.24 |  | 2.18 |
Operating Ratios |  |  |  |  |  |  |  |  |  |  |
Operating expenses/operating revenue |  | 46.31 |  | 41.90 |  | 43.77 |  | 43.71 |  | 45.82 |
Operating expenses/average total assets |  | 2.73 | % | 2.54 | % | 2.73 | % | 2.48 | % | 2.55 | %

(1) Translations of Chilean peso amounts into U.S. dollars are based on the exchange rate of accounting representation, or the spot exchange rate, which is determined on a daily basis by our Treasury, based on the average of the daily closing bid and offer rates reported by Bloomberg for the Santiago Stock Exchange. Thus, amounts stated in U.S. dollars as of and for the fiscal year ended December 31, 2016 have been translated from Chilean pesos based on the spot exchange rate of Ch$670.40 to U.S. $1.00 as of December 31, 2016.

(2) Earnings per share data have been calculated by dividing net income by the weighted average number of shares outstanding during the year.

(3) Dividends per share data are calculated by dividing the amount of the dividend paid during each year by the previous year’s number of shares outstanding.

(4) Annualized net interest income divided by average interest earning assets. The average balances for interest earning assets, including interest and readjustments, have been calculated on the basis of our daily balances and on the basis of monthly balances for our subsidiaries. Net interest margin does not include the interest earned on trading securities, which is accounted for under Other Income (Loss), Net.

(5) Annualized net income (loss) divided by average total assets. The average balances for total assets have been calculated on the basis of our daily balances and on the basis of monthly balances for our subsidiaries.

(6) Annualized net income (loss) divided by average equity. The average balances for equity have been calculated on the basis of our daily balances.

(7) Total liabilities divided by bank regulatory capital.

(8) See “Item 4. Information on the Company—Selected Statistical Information—Analysis of Substandard and Past-Due Loans.”

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Exchange Rates

As a general matter, prior to 1989, Chilean law permitted the purchase and sale of foreign currency only in those cases explicitly authorized by the Central Bank. The Ley Orgánica Constitucional del Banco Central de Chile 18,840 (the “Central Bank Act”) liberalized the rules governing the purchase and sale of foreign currency. The Central Bank Act empowers the Central Bank to determine that certain purchases and sales of foreign currency specified by law must be carried out in the Mercado Cambiario Formal (the “Formal Exchange Market”). The Formal Exchange Market is composed of banks and other entities so authorized by the Central Bank. The observed exchange rate for any given day equals the average exchange rate of the transactions conducted in the Formal Exchange Market on the immediately preceding banking day, as certified by the Central Bank. Even though the Central Bank is authorized to carry out its transactions at the rates it sets, it generally uses the spot rate for its transactions. Authorized transactions by other banks are generally carried out at the spot rate.

Purchases and sales of foreign exchange are not required to be conducted in the Formal Exchange Market and therefore may be carried out in the Mercado Cambiario Informal (the “Informal Exchange Market”). There are no price limits imposed on transactions carried out in the Informal Exchange Market. On March 31, 2017, the average exchange rate in the Informal Exchange Market was Ch$660.8 per U.S.$1.00, or 0.3% lower than the observed exchange rate of Ch$662.66 per U.S.$1.00 as reported by the Central Bank on the same date.

The following table sets forth the annual low, high, average and period-end observed exchange rate for U.S. dollars for each referenced period, as reported by the Central Bank:

|  | Daily Observed Exchange Rate Ch$ per U.S.$(1) |
Year |  | Low(2) |  | High(2) |  | Average(3) |  | Period End(4) |
|  | (in Ch$) |
2012 |  | 469.65 |  | 519.69 |  | 486.49 |  | 478.60 |
2013 |  | 466.50 |  | 533.95 |  | 495.35 |  | 523.76 |
2014 |  | 524.61 |  | 621.41 |  | 570.37 |  | 607.38 |
2015 |  | 597.10 |  | 715.66 |  | 654.07 |  | 707.34 |
2016 |  | 645.22 |  | 730.31 |  | 676.94 |  | 667.29 |
October 2016 |  | 651.65 |  | 670.88 |  | 663.92 |  | 651.65 |
November 2016 |  | 650.72 |  | 679.24 |  | 666.12 |  | 675.48 |
December 2016 |  | 649.40 |  | 677.11 |  | 667.17 |  | 667.29 |
2017 (through April 21) |  | 638.35 |  | 673.36 |  | 655.04 |  | 649.26 |
January 2017 |  | 648.31 |  | 673.36 |  | 661.19 |  | 648.87 |
February 2017 |  | 638.35 |  | 646.97 |  | 643.21 |  | 645.19 |
March 2017 |  | 648.88 |  | 669.52 |  | 661.20 |  | 662.66 |
April 2017(through April 21) |  | 647.47 |  | 663.97 |  | 654.57 |  | 649.26 |

Source: Central Bank.

(1) Figures are expressed in nominal terms.

(2) Exchange rates are the actual low and high, on a day-by-day basis for each period.

(3) For full years, the average of monthly average rates during the year. For full months, the daily average during the month.

(4) As reported by the Central Bank on the first business day of the following period.

The observed exchange rate on April 21, 2017 was Ch$649.26 = U.S.$1.00.

The Federal Reserve Bank of New York does not report a noon buying rate for Chilean pesos.

Until November 30, 2011, Banco de Chile applied the observed exchange rate as reported by the Central Bank in order to translate its financial statements from Chilean pesos to U.S. dollars. However, beginning December 1, 2011, Banco de Chile adopted the exchange rate of accounting representation, or spot exchange rate, for such matters. The exchange rate of accounting representation is determined on a daily basis by our Treasury based on the average of the daily closing bid and offer rates reported by Bloomberg, for the Santiago Stock Exchange.

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RISK FACTORS

The risks and uncertainties described below are not the only ones that we face. Additional risks and uncertainties that we do not know about or that we currently think are immaterial may also impair our business operations in the future. Any of the following risks, if they actually occur, could materially and adversely affect our business, results of operations, prospects and financial condition.

We are also subject to market risks that are presented both in this subsection and in Note 42 to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

Risks Relating to our Operations and the Chilean Banking Industry

The growth of our loan portfolio may expose us to increased loan losses.

During the last five years, our total loan portfolio has grown at a compounded average growth rate (“CAGR”) of 7.9% per year. This expansion has been primarily fostered by growth in both residential mortgage (13.9% per year on average) and consumer loans (9.1% per year on average), and, to a lesser extent, by an expansion in commercial loans (5.3% per year on average). The growth in our loan book has been aligned with our mid-term strategic goals, which aim to diversify our business model by optimizing our risk-return relationship in order to maintain profitable growth. In this regard, we recognize that our recent expansion in the retail banking segment may expose us to higher levels of charge-offs and may require us to establish higher levels of allowances for loan losses in the future. For this reason, we are constantly striving to develop and utilize improved scoring and approval models while strengthening our collection procedures in order to mitigate the risks associated with this business growth. For the year ended December 31, 2016, our loan portfolio was Ch$25,398,424 million, which represented a 3.4% annual increase as compared to the Ch$24,573,426 million we recorded as of December 31, 2015. Similarly, our allowances for loans losses increased 0.8% from Ch$550,443 million in 2015 to Ch$554,769 million in 2016. As a result, our risk-index ratio (allowances for loan losses to total loans) decreased from 2.24% in 2015 to 2.18% in 2016.

Our loan portfolio may not continue to grow at the same or similar rates as it has in the past.

The loan portfolio of the Chilean banking industry grew at a CAGR of 13.6% during the 10-year period from 2002 to 2012 (excluding the operations of subsidiaries abroad). This expansion was fostered by an overall effort of all market participants to increase banking penetration of lower and middle income segments, as well as small and medium-sized companies by broadening their value offerings. As a result, loan growth was mainly prompted by the expansion in both consumer loans (16.9% per year on average) and mortgage loans (16.0% per year on average), and—to a lesser extent—by growth in commercial loans (11.4% per year on average). Although these efforts have been supported by the growth of the Chilean gross domestic product (“GDP”), the deceleration of the local economy over the last three years and the introduction of diverse reforms on general matters, including both banking and non-banking rules, have threatened the pace of growth of the industry and banking penetration. In fact, in the three years ended 2016, the loan portfolio of the Chilean banking industry grew at a CAGR of 8.9%, reflecting the decline in investment and lower consumer confidence, as evidenced by indices (Indice de Percepción Económica de los Consumidores (“IPEC”) and Indice Mensual de Confianza Empresarial (“IMCE”)) used by the Central Bank. Accordingly, a sharp slowdown or negative GDP growth, as well as a change in the behavior of banking customers, could adversely affect the growth rate of the industry and, therefore, the expansion of our loan portfolio. Similarly, this could affect our credit quality indicators and, accordingly, lead us to establish higher allowances for loan losses. For more information, see “Item 4. Information on the Company—Regulation and Supervision” and “Item 4. Information on the Company—Selected Statistical Information.”

Restrictions imposed by regulations may constrain our operations and thereby adversely affect our financial condition and results.

We are subject to regulation by the SBIF. In addition, we are subject to regulation by the Central Bank with respect to certain matters, including interest rates and foreign exchange transactions. See “Item 4. Information on the Company—Regulation and Supervision.”

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Pursuant to the Ley General de Bancos (the “General Banking Act”) all Chilean banks may, subject to the approval of the SBIF, engage in certain non-banking businesses approved by the law. The SBIF’s approval will depend on the risk of the activity and the strength of the bank. Furthermore, the General Banking Act imposes on the Chilean banking system a modified version of the capital adequacy guidelines issued by the Basel Committee on Banking Regulation and Supervisory Practices (the “Basel Committee”) and limits the discretion of the SBIF to deny new banking licenses.

Regarding Basel III, the SBIF has suggested these guidelines may be implemented in Chile in the future, which could impose new capital and liquidity requirements, among other matters, for all Chilean banks, including us. The Chilean Ministry of Finance has announced that the implementation of Basel III is a priority for the current administration and, therefore, a set of amendments to the General Banking Act will be presented for approval to the Chilean congress. In May 2016 the Finance Ministry announced that these amendments will include a phased-in transition from Basel I to Basel III, changes in the corporate governance of the SBIF to reinforce the independence of the local regulator, and the establishment of a resolution regime for Chilean banks in the case of bankruptcy or insolvency. The transition to Basel III is intended to follow the recommendations made by a working-group of financial experts convened by the Ministry of Finance in 2015, specifically in terms of the phasing schedule. Despite these developments, the proposed amendments to the General Banking Act have not yet been sent to the Chilean congress for discussion and analysis and, therefore, there is no certainty as to when these changes could go into effect. Accordingly, we cannot rule out that these new rules, if adopted, will affect our profitability or results of operations in in the future. Nevertheless, we do not expect material effect on our results of operations or profitability for the year ended December 31, 2017, since the rule is expected to have a gradual implementation.

During 2015, the Central Bank published a final version of new liquidity standards for local banks, based on Basel III guidelines. The SBIF is the institution empowered to put these guidelines into practice and monitor them on an ongoing basis. Accordingly, the SBIF released a set of new liquidity requirements for banks (Circular No. 3,585) on July 31, 2015. These guidelines established reporting requirements for local banks with respect to management and measurement of banks’ liquidity position, compelling banks to share financial information with the regulator and the general public regarding liquid assets, liabilities, concentration of financial instruments by type of liability and counterparty, weighted maturity by type of liability, among others metrics. Also, aligned with Basel III, these new rules require banks to report and monitor liquidity ratios such as Liquidity Coverage Ratio (“LCR”) and Net Stable Funding Ratio (“NSFR”). The first stage of these new liquidity requirements, which is currently in progress, is intended to improve the information—in quantity and quality—about the actual situation of banks without imposing specific limits, except liquidity mismatches for 30-day and 90-day periods, for which thresholds with respect to banks’ capital, are already in place. Regulatory limits for LCR and NSFR are expected to be defined and implemented by the second half of 2017. Since we have no certainty regarding the limits to be imposed by the regulator to the banking industry and Banco de Chile in particular, we cannot assure you that new liquidity requirements will not have a material impact on our financial condition or results of operations in the future. Nonetheless, we expect the regulator to phase in these new limits and, therefore, we do not foresee any material impact caused by this rule for the year ended December 31, 2017. See “Item 4. Information on the Company—Regulation and Supervision.”

As for credit risk allowances, on December 30, 2014, the SBIF published a set of amendments to the regulations on allowances for potential loan losses. These new rules established a standardized method for calculating provisions for loan losses for residential mortgage loans, based on past-due behavior and loan-to-value ratios, while providing new and more precise definitions for impaired loans and new requirements to remove loans from such portfolio. In addition, this set of rules also addressed the possibility of putting into practice standardized credit risk provisioning models for consumer and commercial loan portfolios, evaluated on a grouped basis, in the future. The new guidelines also introduced changes to the treatment of provisions related to factoring loans and guarantors. This new set of rules went into effect on January 1, 2016. The Bank recognized the effect associated with the changes in mortgage loans provisioning in advance, by the end of 2015, and found no material impact on results prepared under Chilean GAAP. However, we cannot assure you that future changes in provisioning rules for commercial or consumer loans, if introduced, will not affect our results under Chilean GAAP. It is important to mention that the implementation of standardized credit risk provisioning models would only have an effect—if any—on our results of operations or financial condition prepared under Chilean GAAP and will not have any impact on our results of operations or financial condition under IFRS. Further, the changes and new definitions for impaired

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loans had no material effect on our results of operations under both Chilean-GAAP and IFRS as issued by the IASB in 2016.

Additionally, in recent years the Chilean government has focused on consumer protection. Since 2010 several legal and administrative regulations have been enacted, amended and revoked to reinforce consumer protection and the relationship of financial institutions with customers. For example, new modifications to the Consumer Protection Law (Law No. 19,496) are currently being discussed by the Chilean congress, which seek to improve the existing Consumer Protection Agency (“SERNAC”) by providing SERNAC with the authority to: (i) enact rules and guidelines, (ii) interpret legal or administrative regulations, (iii) preside over proceedings against financial institutions and (iv) impose fines, exercise class actions, and carry out collective mediations, among others. In connection with the modifications and to ensure the due application and exercise of SERNAC’s new authority, the Chilean government is currently considering the application of “Chinese Walls” between SERNAC’s team members enacting rules and guidelines and interpreting legal or administrative regulations and the SERNAC’s team members imposing fines.

Although the final law has not been passed, the Chilean senate has approved some changes and the Chilean government has introduced amendments to: (i) enhance SERNAC’s corporate governance, (ii) provide consumers with adequate tools and improved access to file claims for violations of the Consumer Protection Law and (iii) impose fines for violations of the Consumer Protection Law, among others. There is no certainty as to when such law could go into effect. In addition, as the final contents and extent of the law remain unknown, we cannot assure you that this law will not substantially affect the banking industry.

Lastly, we cannot assure you that regulators will not impose more restrictive limitations in the future on the activities of banks, including us, than those that are currently in effect. Any such change in terms of capital adequacy, liquidity, credit risk provisioning, consumer protection, bankruptcy, taxation, among other matters, could have a material adverse effect on our results of operations or financial condition in a fashion that we cannot determine in advance. For more information, see “Item 4. Information on the Company—Regulation and Supervision.”

Future changes in accounting standards could impact our results.

The IASB, or other regulatory bodies, periodically introduce modifications to financial accounting and reporting standards under which we prepare our consolidated financial statements. These changes can materially impact the means by which we report financial information, affecting our results of operations. Also, we could be required to apply new or revised standards retroactively.

In this regard, an array of amendments to international financial reporting standards is expected over the coming years. First, IFRS 9 “Financial Instruments” will go into effect on January 1, 2018. Under this standard, new models of expected loss must be developed by companies in order to determine the impairment of loans and instruments available for sale. Similarly, IFRS 9 provides new guidelines for valuation and classification of financial instruments. Another standard, IFRS15 “Revenues from Contracts with Customers” defines a new model for recognition of recurrent income, which could differ to some extent from the current criteria. This amendment will also go into effect on January 1, 2018. Lastly, IFRS16 “Leases” introduces modifications to accounting models associated with entities’ role as lessee or tenant in terms of recognizing assets and liabilities for all leases existing by January 1, 2019 as well as for leases contracted afterwards. These standards, when adopted, will require issuers to include new disclosures in the notes to their financial statements. For more information see Note 43 to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

Currently, we cannot assure you that future changes in financial accounting and reporting standards will not substantially affect our results of operations or performance indicators, as we do not know the extent of future standards.

Increased competition and industry consolidation may adversely affect our operations.

The Chilean market for financial services is highly competitive. We compete with Chilean and foreign banks, with Banco del Estado de Chile, which is state-owned, and with others providers of financial services that are

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not part of the banking industry. In addition, the retail segment (which encompasses individuals and small and medium-sized companies) has become the target market of several banks, since banking penetration is still in progress in Chile, particularly in this segment. Accordingly, competition within this market is increasing as banks are continuously incorporating new and tailored products and services, while striving to improve service quality. As a result, net interest margins (once deducted provisions for loan losses) in these sub-segments are likely to decline over time.

We also face competition from non-banking competitors in some of our credit products, especially credit cards and installment loans. In these markets, competition from non-banking companies like large department stores, private compensation funds and saving and credit cooperatives has become increasingly significant. In addition, we face competition from other types of lenders, such as non-banking leasing, factoring and automobile financing companies (especially in credit products), as well as mutual funds, pension funds and insurance companies within the market for savings products and mortgage loans. Nevertheless, banks continue to be the main suppliers of leasing, factoring and mutual fund management, while growing quickly in insurance brokerage services. However, we cannot assure you that this trend will continue in the future.

Lastly, in the past, increasing competition within the Chilean banking industry has been accompanied by a consolidation wave and the entry of international players to the system through multiple mergers and acquisitions. We expect these trends will continue and result in the creation of larger and stronger banking conglomerates offering a wide range of products and services while targeting most of the segments in the Chilean banking market. These trends may adversely impact our results of operations as they may translate into higher interest rates paid on deposits and lower interest rates earned on loans, resulting in decreased net interest margins. For more detail regarding past and recent changes in the Chilean banking industry see “Item 4. Information on the Company—Business Overview—Competition.”

Our exposure to certain segments of the retail market could lead to higher levels of total past-due loans and subsequent charge-offs.

Although we have historically been focused on wholesale banking, over the last five years we have reoriented our commercial strategy to increase penetration of the retail banking segment while maintaining our market-leading position in wholesale banking. In fact, according to our management information systems, the share of the retail banking segment in our total loan book has increased from 47.7% in 2011 to 58.0% in 2016. Although this trend has been associated with expansion in middle and higher income personal banking, our retail banking segment is also composed of small and medium-sized companies (approximately 12.0% of our total loan book as of December 31, 2016, which consists of companies with annual sales of up to Ch$1,600 million) and, to a lesser extent, of lower-income individuals (approximately 3.2% of our total loan book as of December 31, 2016, which consists of individuals with monthly incomes ranging from Ch$180,000 to Ch$500,000). Since these customers are likely to be more severely affected by adverse developments in the Chilean economy than large corporations and higher-income individuals, we may be exposed to higher levels of past-due loans and subsequent write-offs, in the future, which could result in materially higher allowances for loan losses that could adversely affect our results of operations.

As of December 31, 2016, our past-due loans (loans 90 days or more past-due) reached Ch$290,686 million, which represented a 3.0% annual decrease when compared to the Ch$299,792 million recorded in 2015. These figures translated into past-due ratios (loans 90 days or more past-due over total loans) of 1.22% in 2015 and 1.14% in 2016. According to our management information systems, as of December 31, 2016 our past-due loans (loans 90 days or more past-due) were composed of 91.3% retail banking 90 days or more past-due loans (consumer and residential mortgage loans to individuals, as well as commercial loans to small and medium sized companies) and 8.7% wholesale banking 90 days or more past-due loans (commercial loans to large companies and corporations). During the prior fiscal year, our past-due loans (90 days or more) portfolio was composed of 83.9% retail banking past due loans (90 days or more) and 16.1% wholesale banking past due loans (90 days or more).

The annual decrease of approximately Ch$9,100 million in the amount of past-due loans (loans 90 days or more past-due) was mainly attributable to improvement in the credit quality of our wholesale banking segment. In fact, according to our management information system, past-due loans (loans 90 days or more past-due) in retail banking increased by approximately Ch$13,000 million in 2016 as compared to 2015, whereas past-due loans (loans 90 days or more past-due) in the wholesale banking segment significantly decreased by approximately Ch$23,000

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million in 2016. These figures are the result of a comprehensive approach to credit risk management. In this regard, in the midst of the ongoing economic slowdown that began in 2013, we have tightened our credit approval process from assessment to collection while introducing stricter requirements related to collaterals, financial burden, loan-to-value ratios, etc. These measures have enabled us to maintain delinquency at adequate levels. In addition, a few wholesale customers, who experienced financial difficulties in 2015, saw their performance improve throughout 2016 as a result of more favorable business conditions or enhanced financial positions. Furthermore, we have benefited from certain indicators that directly affect the retail banking segment (e.g. unemployment), which remained at low levels during 2016, partly explaining the healthy expansion in our retail banking segment, as previously discussed. Thus, on the whole, our aim of promoting profitable growth by maintaining a balanced risk-return equation has translated into improved delinquency indicators. Nevertheless, given the current economic environment and the deterioration of certain indicators, such as real wages, consumer confidence and business sentiment, we cannot assure you that the positive trend in past-due loans (90 days or more) seen during 2016 will continue if global or local economic conditions deteriorate in the future.

For more information, see “Item 4. Information on the Company—Business Overview—Principal Business Activities.”

One of our affiliates may be obligated to sell shares of our stock in the public market if we do not pay sufficient dividends.

As of December 31, 2016, Sociedad Administradora de la Obligación Subordinada S.A. (“SAOS”), our affiliate, held 29.29% of our shares as a consequence of our 1996 reorganization. This reorganization was due in part to the 1989 repurchase by the Central Bank of certain non-performing loans that we had previously sold to the Central Bank and later exchanged for subordinated debt without a fixed term. For more information, see “Item 4. Information on the Company—History and Development of the Bank—History—The 1982-1983 Economic Crisis and the Central Bank Subordinated Debt.”

In exchange for assuming the Central Bank debt, SAOS received from SM-Chile S.A. (“SM-Chile”), a holding company that controls SAOS, a stake of 63.6% of our shares as collateral for this debt. Dividends received from us are the sole source of SAOS’s revenues, which—in turn—must be used to repay this debt. To the extent distributed dividends were not sufficient to pay the amount due on this debt, SAOS is permitted to maintain a cumulative deficit balance with the Central Bank that SAOS commits to pay with future dividends. If this cumulative deficit balance exceeds 20% of our paid-in capital and reserves, the Central Bank may require SAOS to sell a sufficient number of our shares to pay the entire amount of the accumulated deficit. As of March 31, 2017, SAOS maintained a surplus with the Central Bank of Ch$712,420 million, equivalent to 25.1% of our paid-in capital and reserves as of the same date.

Furthermore, if our shareholders decide to retain and capitalize all or part of our annual net income in order to finance future growth and to distribute stock dividends, the Central Bank may require us to pay in cash to SAOS the portion of net income corresponding to its economic stake in our shares. If we distribute stock dividends and the Central Bank does not require us to pay that portion in cash, the shares received by SAOS must be sold by SAOS within the following 12 months. SM-Chile shareholders will have a right of first refusal with respect to that sale.

If SAOS is required to sell shares of our stock for any of the aforementioned circumstances in the public market, that sale could adversely affect the prevailing market price of our stock.

The results of our operations are affected by interest rate volatility and inflation.

The results of our operations depend to a great extent on our net interest income, which represented 71.4% of our total operating revenues in 2016. Changes in nominal interest rates and inflation could affect the interest rates earned on our interest-earning assets differently from the interest rates paid on our interest-bearing liabilities, resulting in net income reduction. Inflation and interest rates are sensitive to several factors beyond our control, including the Central Bank’s monetary policy, deregulation of the Chilean financial sector, local and international economic developments and political conditions, among other factors. Any volatility in interest rates could have a material adverse effect on our financial condition and results of operations.

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The average annual short-term nominal interest rate in Chile for 90 to 360 day deposits received by Chilean financial institutions was 3.91% in 2014, 3.77% in 2015 and 4.04% in 2016. The average long-term nominal interest rate based on the interest rate of the Central Bank’s five-year bonds traded in the secondary market was 4.43% in 2014, 4.14% in 2015 and 4.09% in 2016.

Inflation in Chile has been moderate in recent years, especially in comparison with periods of high inflation experienced in the 1980s and 1990s. High levels of inflation in Chile could adversely affect the Chilean economy, consumer purchasing power, household consumption and investment in machinery and equipment and, therefore, the demand for financing and our business. The annual inflation rate (as measured by annual changes in the CPI and as reported by the Chilean National Institute of Statistics) during the last five years and the first three months of 2017 was:

Year |  | Inflation (CPI Variation) |
2012 |  | 1.5 |
2013 |  | 3.0 |
2014 |  | 4.6 |
2015 |  | 4.4 |
2016 |  | 2.7 |
2017 (through March 31) |  | 1.2 | %

Source: Chilean National Institute of Statistics

Although we benefit from a higher than expected inflation rate in Chile due to the structure of our assets and liabilities (we have a significant net asset position indexed to the inflation rate), significant changes in inflation with respect to current levels could adversely affect our results of operations and, therefore, the value of both our shares and ADSs.

For more information, see “Item 5. Operating and Financial Review and Prospects—Operating Results—Overview—Inflation” and “Item 5. Operating and Financial Review and Prospects—Operating Results—Overview—Interest Rates.”

Part of the information included in our financial statements considers assumptions, estimates and modelling which, if inaccurate, could have a material impact on our results of operations and financial position.

The preparation of our financial statements requires management to make judgments and estimates that affect the amounts of assets, liabilities, income and expenses reported in our financial statements. Estimates and assumptions are based on historical experience, expert judgment and other factors, including expectations of future developments under certain alternative scenarios. Although assumptions and estimates are evaluated and revised on a continuous basis, we cannot rule out that projected scenarios could dramatically change in the short term, causing a severe impact on fundamentals and estimates.

We are also subject to model risk since the valuation of financial instruments relies on models and inputs, which —in some cases— are not observable. Accordingly, computed values for securities and financial instruments may be inaccurate or subject to change, since the inputs used for specific models may not be available, particularly for illiquid assets or under scenarios of financial turmoil. In these cases, we will make assumptions and judgments in order to establish the fair value of certain instruments, which involves uncertainty and may translate into inaccurate estimates of actual results.

The main accounting items subject to risk of incorrect valuation include impairment of loans and advances, valuation of financial instruments, impairment of available-for-sale securities, deferred tax assets and provisions for liabilities. If our judgment, assumptions or models used in valuing these items are inaccurate, there could be a material effect on our results, funding requirements and capital ratios.

Operational problems, errors, criminal events or terrorism may have a material adverse impact on our business, financial condition and results of operations.

As all large financial institutions, we are exposed to many operational risks, including the risk of fraud by employees and outsiders, failure to obtain suitable internal authorizations, failure to properly document in-person

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and online transactions, equipment failures, mistakes made by employees and natural disasters, such as earthquakes, tsunamis, wildfires and floods. Furthermore, we are exposed to criminal events or terrorist attacks resulting in physical damage to our buildings (including our headquarters, offices, branches and ATMs) and/or injury to customers, employees and others. Although we maintain a system of operational controls composed of both trained staff and world-class technological resources, as well as comprehensive contingency plans and security procedures, there can be no assurances that operational problems, errors, criminal events or terrorist attacks will not occur and that their occurrence will not have a material adverse impact on our results of operations, financial condition and the value of our shares and ADSs.

Cybersecurity events could negatively affect our reputation or results of operations and may result in litigation.

We have access to large amounts of confidential financial information and hold substantial financial assets belonging to our customers as well as to us. In addition, we provide our customers with continuous online access to their accounts and the possibility of transferring substantial financial assets by electronic means while purchasing goods or withdrawing funds, in Chile and abroad with credit and debit cards issued by us. Accordingly, cybersecurity is a material risk for us.

We depend on a variety of internet-based data processing, communication, and information exchange platforms and networks. We cannot assure you that all of our systems are entirely free from vulnerability. Additionally, we enter into contracts with several third parties to provide our customers with data processing and communication services. Therefore, if information security is breached, or if one of our employees or external service providers breaches compliance procedures, information could be lost or misappropriated, which may affect our results of operations, damage others or result in potential litigation.

We are also exposed to cyber-attacks and other cybersecurity incidents in the normal course of business. There has recently been an increased level of attention focused on cyber-attacks against large corporations that include, but are not limited to, obtaining unauthorized access to digital systems for purposes of misappropriating cash, other assets or sensitive information, corrupting data or causing operational disruption. Cybersecurity incidents such as computer break-ins, phishing, identity theft and other disruptions could negatively affect the security of information stored in and transmitted through our computer systems and network infrastructure, which may result in significant liability to us in excess of insurance coverage, and may cause existing and potential customers to refrain from doing business with us. Although we, with the help of service providers, intend to continuously implement security technology devices and establish operational procedures to prevent such damage, we cannot assure you that these security measures will be successful.

Any downgrade in Chile’s or our credit rating could increase our cost of funding, affecting our interest margins, results of operations and profitability.

Our current credit ratings determine the cost and the terms upon which we are able to obtain funding in the ordinary course of business. Rating agencies regularly evaluate us by taking into account diverse factors, including our financial strength, the business environment and the economic backdrop in which we operate. Thus, methodologies used by rating agencies evaluate Chile’s sovereign debt ratings when determining our ratings. Accordingly, if Chile’s sovereign debt is downgraded, our credit rating could also be downgraded.

Any downgrade in our debt credit ratings could result in higher borrowing costs for us while requiring us to post additional collateral or limiting our access to capital markets. All of these factors could adversely impact our commercial business by affecting our ability to: (i) sell or market our products, (ii) obtain long-term debt and engage in derivatives transactions, (iii) retain customers who need minimum ratings thresholds to operate with us, (iv) maintain derivative contracts that require us to have a minimum credit rating and (v) enter into new derivative contracts, which could impact our market risk profile, among other effects. Any of these factors could have an adverse effect on our liquidity, results of operations and financial condition.

Due to the volatility in the financial markets in recent years and concerns about the soundness of developed and emerging economies, we cannot assure you that rating agencies will maintain our and Chile’s sovereign debt current ratings and outlooks.

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As a financial institution, we are subject to reputational risk that could materially affect our results of operations or financial condition

Corporate reputation is a crucial competitive advantage for us, as it allows us to attract and retain customers, appeal to investors and avoid employee attrition. Also, reputation is a key element in banking since access to funding is driven by the confidence of depositors and the opinion of ratings agencies on the value of our franchise. Therefore, any disreputable event, including employee misconduct, legal proceedings, regulatory sanctions, failure to deliver minimum standards of service quality, failure to comply with regulatory requirements, unethical behavior by our staff or involvement in political issues or public scandals (or gossip related thereto) could damage our reputation and produce significant harm to our results of operations or financial condition. Furthermore, our reputation is highly aligned with the reputation of the banking industry in which we participate and, therefore, actions by other providers of financial services or the banking industry as a whole could also harm our own reputation.

Similarly, the ability to manage potential conflicts of interest has become increasingly important factor for our business given our widespread operations in many economic sectors with diverse third parties. Accordingly, the failure to address —or even the perceived failure to address— conflicts of interest could affect the willingness of customers and investors to work with us, or could lead to legal actions against us. In order to address and avoid these potential events we are continuously improving our corporate governance standards by detecting potential failures and adopting world-class principles and procedures. Nevertheless, we cannot assure you that we will not face reputational events in the future that could harm our prospects or the value of our franchise. For more information on corporate governance, see “Item 6. Directors, Senior Management and Employees—Board Practices”.

Risks Relating to our ADSs

Our principal shareholders may have interests that differ from those of our other shareholders and their significant share ownership may have an adverse effect on the future market price of our ADSs and shares.

As of April 21, 2017, LQ Inversiones Financieras S.A. (“LQIF”), a holding company beneficially owned by Quiñenco S.A. and Citigroup Chile S.A., holds directly and indirectly approximately 51.06% of the voting rights of our shares. Subject to our bylaws and applicable law, these principal shareholders are in a position to elect a majority of the members of our board of directors, direct our management and control all matters decided by a shareholder vote, including the approval of fundamental corporate transactions.

Actions by our principal shareholders with respect to the disposition of the shares or ADSs they beneficially own, or the perception that such actions may occur, may adversely affect the trading price of our shares on the various stock exchanges on which they are listed and, consequently, the market price of the ADSs.

There may be a lack of liquidity and a limited market for our shares and ADSs.

While our ADSs have been listed on the New York Stock Exchange (the “NYSE”) since the first quarter of 2002, there can be no assurance that an active trading market for our ADSs will be sustained. During 2016, a daily average volume of approximately 42,759 of our American Depositary Receipts (“ADRs”) were traded on the NYSE, according to data provided by Bloomberg. Although our shares are traded on the Santiago Stock Exchange, the Valparaiso Stock Exchange and the Chilean Electronic Stock Exchange, the Chilean market for our shares in Chile is small and somewhat illiquid. As of April 21, 2017, approximately 31.72% of our outstanding shares were held by shareholders other than our principal shareholders, including LQIF, SM-Chile and SAOS, considering direct ownership.

If an ADS holder withdraws the underlying shares from the ADR facility, the small size of the market, its limited liquidity, as well as our concentrated ownership, may impair the ability of the ADS holder to sell the shares in the Chilean market in the amount and at the price and time such holder desires, and could increase the volatility of the price of our ADSs.

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ADS holders may be unable to exercise voting rights at shareholders’ meetings and preemptive rights.

ADS holders may exercise voting rights associated with common stock only in accordance with the deposit agreement governing our ADSs. Accordingly, ADS holders will face practical limitations when exercising their voting rights because ADS holders must first receive a notice of a shareholders’ meeting from the Depositary and may then exercise their voting rights by instructing the Depositary, on a timely basis, on how they wish to vote. This voting process necessarily will take longer for ADS holders than for direct common stock holders, who are able to exercise their vote by attending our shareholders’ meetings. Therefore, if the Depositary fails to receive timely voting instructions from some or all ADS holders, the Depositary will assume that ADS holders agree to give a discretionary proxy to a person designated by us to vote their ADSs on their behalf. Furthermore, ADS holders may not receive voting materials in time to instruct the Depositary to vote. Accordingly, ADS holders may not be able to properly exercise their voting rights.

Furthermore, the Ley Sobre Sociedades Anónimas No. 18,046 (the “Chilean Corporations Law”) and the Reglamento de Sociedades Anónimas (the “Chilean Corporations Regulations”) require that whenever we issue new common stock for cash, we grant preemptive rights to all of our shareholders (including holders of ADSs) to purchase a sufficient number of shares to maintain their existing ownership percentage. Such an offering would not be possible unless a registration statement under the Securities Act were effective with respect to such rights and common stock or an exemption from the registration requirements thereunder were available.

We may elect not to make a registration statement available with respect to the preemptive rights and the common stock, in which case you may not be able to exercise your preemptive rights. If a registration statement is not filed, the depositary will sell such holders’ preemptive rights and distribute the proceeds thereof if a premium can be recognized over the cost of any such sale.

Developments in international financial markets may adversely affect the market price of the ADSs and shares.

The market price of our ADSs and shares may be adversely affected by volatility in international financial markets and adverse global economic conditions. The market for Chilean securities and the Chilean economy as a whole are influenced by economic and market conditions in the United States, Europe and certain emerging market economies, especially Asian countries, and also economic as well as political developments in Latin American countries. Although economic conditions are different in each country, investors’ reactions to specific issues in one country may affect the financial markets in others, including Chile. Therefore, unfavorable developments in other countries—especially in developed economies and Chile’s main commercial partners—may adversely affect the market price of our ADSs and shares.

The global economy appears to be finally exiting a long period of turbulence and volatility, which began in 2007 with the subprime mortgage crisis, when many U.S. banks and financial institutions disclosed significant write-downs related to their exposure to mortgage-backed securities and other similar financial instruments. This situation led to significant government intervention for important banks worldwide, bankruptcy for others and active M&A activity intended to rescue failing banks and maintain the confidence of investors and customers while avoiding bank runs. Today, after seven years of aggressive expansionary monetary policy, the U.S. Federal Reserve has begun to taper its quantitative easing programs undertaken after the subprime crisis. Thus, in December 2015, the U.S. Federal Reserve increased the marginal standing facility rate from the range of 0%-0.25% to 0.25%-0.50% and further increased this range to 0.50%-0.75% in December 2016 and to 0.75%-1.00% in March 2017. Although this decision was expected and perceived as a positive signal worldwide for investors and traders, we cannot assure you that past developments will not occur again in the future or that any future developments in the international markets will not affect us, including our results of operations and, consequently, the market price of our ADSs and shares.

Additionally, during 2015, new doubts about the financial condition of European banks arose. Similarly, the fiscal condition of many countries remained weak. Even though our exposure to customers from troubled European countries such as PIIGS countries (Portugal, Ireland, Italy, Greece and Spain) only represents 0.09% of our total loans as of December 31, 2016, we cannot assure you that volatility in global financial markets due to the uncertainty regarding the fiscal condition of these or other European countries will not continue and affect the Chilean economy and consequently the financial condition and results of operations of the entire Chilean banking system, including us. Accordingly, the price of our ADS could be adversely affected by a new financial turmoil in

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the Eurozone, political issues, armed conflicts, uncertainty due to terrorism, a slower than expected recovery, or a deterioration in healthier economies, such as Germany.

Similarly, recent developments in the Chinese economy have led to increasing volatility in the financial markets and a downward trend in international commodity prices. The Chinese economic slowdown has affected the Chilean economy due to the importance of copper exports and overall mining activity to local economic growth. Although our exposure to the Chilean mining sector does not exceed 1.7% in terms of total loans, we cannot assure you that new developments affecting the Chinese economy will not have a material impact on Chilean economic activity and, therefore, in the local banking industry that could lead to lower loan growth for us and the Chilean financial industry as a whole, affecting the price of our shares and ADS.

Lastly, uncertainty regarding the future of developed economies remains, given specific issues emerging worldwide. In this regard, recent political developments such as the U.S. presidential election, the exit of Great Britain from the Eurozone (Brexit), elections in Central Europe, armed conflicts in the Middle East and Asia and terrorism, in addition to the global migration crisis and waves of populism looming in different countries, illustrate volatile social and political environments that could harm foreign trade and economic growth. In particular, the recently elected administration in the U.S. has suggested an intention to re-negotiate the free trade agreements that the United States holds with various countries while implementing higher import taxes, among other measures. Although it is still unclear what specifically the new U.S. administration will or will not do, any policy undertaken by the U.S. government in this respect may have a material adverse effect on global trade and capital markets, which, in turn, could impact the Chilean economy, the local banking industry and, ultimately, our results of operations, financial condition and the price of our ADS. On the other hand, although the potential impact of Brexit on our results of operations is unclear, its ultimate impact will depend on how the final terms of Brexit will affect economic conditions in the United Kingdom and the European Union, which could translate into reduced growth and higher volatility in global capital markets. This could similarly adversely affect the price of our ADS.

In the past, Chile has imposed controls on foreign investment and repatriation of investments that affected investments in, and earnings from, our ADSs.

Equity investments held in Chile by non-Chilean residents have historically been subject to various exchange control regulations that restrict the repatriation of investments and earnings from Chile. In April 2001, the Central Bank eliminated most of the regulations affecting foreign investors, although they still have to provide the Central Bank with information related to equity investments and must conduct such operations within the Formal Exchange Market. Additional Chilean restrictions applicable to holders of our ADSs, the disposition of the shares underlying them, the repatriation of the proceeds from such disposition or the payment of dividends may be imposed in the future, and we can neither determine in advance nor advise you as to when or how those restrictions could impact you, if imposed.

If for any reason, including changes in Chilean law, the depositary for our ADSs were unable to convert Chilean pesos to U.S. dollars, investors would receive dividends and other distributions, if any, in Chilean pesos.

Risks Relating to Chile

Our growth and profitability depend on the level of economic activity in Chile.

Our core business and transactions are with customers doing business in Chile. Accordingly, our ability to grow our business volumes and results of operations, as well as enhance our financial condition, in general, depends on the dynamism of the Chilean economy and specific macroeconomic variables such as inflation, unemployment, interest rates, consumption and investment. The global financial crisis of 2008 that dramatically affected the economic growth in developed countries also affected the Chilean economy by the end of 2008 and during the first three quarters of 2009. This translated into a subsequent slowdown in the local banking industry due to lower levels of consumption and deteriorated credit quality in loan portfolios prompted by unemployment and financial stress experienced by certain economic sectors. Conversely, between 2010 and 2012 the local economy and the banking industry evidenced a significant upturn, fostered by real GDP growth that averaged 5.7% per year, mainly as a result of the recovery in consumption and investment, as well as higher fiscal spending associated with the reconstruction process after a significant earthquake in 2010.

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During 2013, the Chilean economy entered into a moderate slowdown by recording a 4.0% GDP expansion, which deepened throughout 2014 and 2015 with GDP recording annual expansions of 1.9% and 2.3%, respectively. This trend in GDP growth has been the result of low levels of both corporate and individual confidence, as evidenced by indices (IPEC and IMCE) used by the Central Bank, due to factors such as slower growth of Chile’s main commercial partners, especially China, and uncertainty associated with diverse reforms presented by the administration appointed in 2014. Similarly, the Chilean economy continued to grow slowly in 2016 by recording a moderate 1.6% expansion, mainly supported by an increase of 2.4% in private consumption that helped offset a 0.8% decrease in investment (understood as fixed capital formation). Although the Chilean economy has growth potential of at least 3.5% per year and GDP expansion continues to be positive, we cannot assure you that the local economy will continue growing in the future or that developments affecting the Chilean economy and the local banking industry will not materially affect our business, financial condition or results of operations. For more information, see “Item 5. Operating and Financial Review and Prospects—Operating Results—Overview”.

Currency fluctuations could adversely affect the value of our ADSs and any distributions on the ADSs.

The Chilean government’s economic policies and any future changes in the value of the Chilean peso with respect to the U.S. dollar could affect the dollar value of our common stock and our ADSs. Given the floating exchange rate regime that exists in Chile, the Chilean peso has been subject to large fluctuations in the past and this trend could occur again in the future. According to information published by the Central Bank, between December 31, 2015 and December 31, 2016, the value of the U.S. dollar relative to the Chilean peso decreased by approximately 5.3%, as compared to the increase of 16.9% recorded in the period from December 31, 2014 to December 31, 2015. See “Item 3. Key Information—Selected Financial Data—Exchange Rates.”

Chilean trading in the shares underlying our ADSs is conducted in Chilean pesos. Cash dividends associated with our shares of common stock are received in Chilean pesos by the depositary, which then converts such amounts to U.S. dollars at the then-prevailing exchange rate for making payments in respect of our ADSs. If the value of the U.S. dollar increases relative to the Chilean peso, the dollar value of our ADSs and any distributions to be received from the depositary will decrease. In addition, the depositary will incur customary currency conversion costs (to be borne by the holders of our ADSs) in connection with the conversion and subsequent distribution of dividends or other payments. For more information, see “Item 10. Additional Information—Exchange Controls.”

Our results of operations may be affected by fluctuations in the exchange rates between the Chilean peso and the U.S. dollar despite our policy and Chilean regulations related to the general avoidance of material exchange rate mismatches. In order to reduce the effect of exchange rate mismatches we enter into foreign exchange derivative transactions that hedge our exposure. As of December 31, 2016, our foreign currency-denominated assets and Chilean peso-denominated assets, which contain repayment terms linked to changes in foreign currency exchange rates, exceeded our foreign currency-denominated liabilities and Chilean peso-denominated liabilities, which contain repayment terms linked to changes in foreign currency exchange rates, by an amount of Ch$4,484 million, or 0.16% of our paid-in capital and reserves.

We may decide to change our policy regarding exchange rate mismatches. Regulations that limit such mismatches may also be amended or eliminated by regulatory institutions. Higher exchange rate mismatches will increase our exposure to the devaluation of the Chilean peso, and any such devaluation may impair our capacity to service foreign-currency obligations and may, therefore, materially and adversely affect us, our financial condition and results of operations. Additionally, the economic policies of the Chilean government and any future fluctuations of the Chilean peso with respect to the U.S. dollar could adversely affect our financial condition and results of operations.

Chile has corporate disclosure standards different from those you may be familiar with in the United States.

Chilean disclosure requirements for publicly listed companies differ from those in the United States in some significant aspects. In addition, although Chilean law imposes restrictions on insider trading and price manipulation, the Chilean securities markets are not as highly regulated and closely supervised as the U.S. securities markets. Accordingly, the information about us available to you will not be the same as the information available to shareholders of a U.S. company. For more information, see “Item 16G. Corporate Governance.”

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Chilean law may provide shareholders with fewer and less well-defined rights.

Our corporate affairs are governed by our estatutos (bylaws) and the laws of Chile. Under such laws, our shareholders may have fewer or less well-defined rights than they might have as shareholders of a corporation incorporated in a U.S. jurisdiction. For example, our shareholders would not be entitled to appraisal rights in the event of a merger or other business combination undertaken by us.

Our business growth, asset quality and profitability may be affected by political and social developments in Chile in the long run.

Our operations are highly dependent on the Chilean political and social environment, as most of our customers and borrowers do business in Chile. Thus our results of operations could be negatively impacted by unfavorable political and diplomatic developments, social instability or unrest, as well as dramatic changes in public policies, including expropriation, nationalization, international ownership legislation, interest rate caps and tax policy. Although Chile has a tradition of compliance with the rule of law, we cannot assure you that this trend will continue in the future.

Reforms to labor and pension laws as well as labor strikes or slowdowns could adversely affect our results of operations.

We are a party to collective bargaining agreements with various labor unions to which most of our employees belong. Therefore, disputes with regard to the terms of these agreements or our potential inability to negotiate acceptable contracts with these unions could result in, among other things, strikes, work stoppages, or other slowdowns by the affected workers. If unionized workers were to engage in a strike, work stoppage, or other slowdown, or other employees were to become unionized, we could experience disruption of our operations or higher ongoing labor costs, either of which could have a material adverse effect on our results of operations. See “Item 6. Directors, Senior Management and Employees—Employees.”

On September 8, 2016, the Chilean government passed a law reforming the Chilean labor framework, which went into effect on April 1, 2017. This law enhances and empowers labor unions’ negotiation position through amendments to the collective bargaining process, such as (i) a prohibition against replacing employees during a strike, (ii) the authorization for inter-company unions to collectively bargain in specific cases, (iii) the extension of a union´s access to information, such as the employer´s financial information and labor conditions, among others, and (iv) the establishment of minimum threshold requirements for the terms and conditions of the collective bargaining process, which cannot be more restrictive than the previous collective agreement.

On April 12, 2017, the President of Chile announced a reform to the local pension system. Although no precise details were unveiled, the main change to the current system would consist of an increase in the compulsory rate of savings, from the current 10% contribution rate to a 15% rate. The net increase of 5% would be paid exclusively by employers. The reform will not be presented to the Chilean congress for discussion before July 2017. Because the specific contents and extent of the reform are unknown, and there is no certainty as to when and how this reform would go into effect, if approved, we cannot yet assess whether this reform would substantially affect our results of operations.

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Item 4 Information on the Company

History and Development of the Bank

Overview

We were founded in 1893, and we have been, for much of our history, among the largest and most profitable Chilean banks in terms of return on average assets and average equity in Chile. Our core business is commercial banking in Chile, providing traditional banking products and specialized financial services to our diversified customer base of individuals and companies.

Our legal name is Banco de Chile and we are organized as a banking corporation under the laws of Chile and were licensed by the SBIF to operate as a commercial bank on September 17, 1996. Our main executive offices are located at Paseo Ahumada 251, Santiago, Chile, our telephone number is +56 (2) 2637-1111 and our website is www.bancochile.cl. Our representative in the United States is Puglisi & Associates, with offices at 850 Library Avenue, Suite 204, Newark, Delaware 19711.

We are a full service financial institution that provides, directly and indirectly through our subsidiaries, a wide variety of lending and non-lending products and services to all segments of the Chilean financial market, providing our customers with powerful, differentiated and comprehensive value offerings. Our business is not materially affected by seasonality. We organize our operations and deliver our services to our customers through the following four principal business segments:

(i) retail banking;

(ii) wholesale banking;

(iii) treasury and money markets; and

(iv) subsidiaries.

Through our retail banking segment, we provide our individual customers with credit cards, installment loans and residential mortgage loans, as well as traditional deposit services, such as current accounts, demand deposits, demand accounts, savings accounts and time deposits. Our retail customers also include micro, small and medium sized companies that we serve by providing them with short and long term financing, as well as diverse deposit and cash management solutions. In addition, our banking services for wholesale customers include commercial loans (including factoring and leasing), trade finance, capital markets services, cash management and non-lending services, such as payroll, payment and collection services, as well as a wide range of treasury, financial advisory and risk management products.

In 2008, we enhanced our value offerings by entering into a strategic partnership with Citigroup Inc., as a result of our merger with Citibank Chile.

As of December 31, 2014, we also offered international banking services through our Trade Services subsidiary in Hong Kong, our representative office in Beijing, and a worldwide network of correspondent banks. However, in 2014, we voluntary began a dissolution process for our Trade Services subsidiary in Hong Kong, which was formally declared dissolved as of July 5, 2016.

In addition to our traditional banking operations, our subsidiaries and affiliates permit us to offer a variety of non-banking but specialized financial services including securities brokerage, mutual funds management, investment banking, insurance brokerage, securitization and collection services.

According to the SBIF, under Chilean GAAP, as of December 31, 2016, we ranked first in the Chilean banking industry in terms of net income with a market share of 28.1%. As of the same date and excluding operations of subsidiaries abroad, we continued to be the second largest bank in Chile in terms of total loans with a market share of 18.0%, we were the largest provider of commercial loans with a market share of 17.7%, we ranked second in consumer loans with a market share of 20.9% and we were also the second largest private sector bank in terms of residential mortgage loans with a market share of 17.3%. As for liabilities, excluding operations of

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subsidiaries abroad, we led the market in terms of total current account balances with a market share of 23.0% and, more importantly, we ranked first in current account balances held by individuals with a market share of 28.5%, both as reported by the SBIF and as of December 31, 2016. Lastly, according to the Chilean Association of Mutual Funds, as of December 31, 2016, we were the largest mutual funds manager with a market share of 20.9%.

As of December 31, 2016, we had:

· total assets of Ch$31,357,304 million (approximately U.S.$ 46,774.0 million);

· total loans of Ch$25,398,424 million (approximately U.S.$ 37,885.5 million), before deducting allowances for loan losses;

· total deposits of Ch$18,874,049 million (approximately U.S.$ 28,153.4 million), of which Ch$8,321,148 million (approximately U.S.$ 12,412.2 million) correspond to current account and demand deposits;

· equity (including net income, non-controlling interest and provisions for minimum dividends) of Ch$3,307,674 million (approximately U.S.$ 4,933.9 million);

· net income of Ch$575,051 million (approximately U.S.$ 857.8 million); and

· market capitalization of approximately Ch$7,663,511 million (approximately U.S.$11,431.3 million).

As of December 31, 2016, we had 14,611 employees and delivered financial products and services through a nationwide distribution network of 423 branches and 1,453 Automatic Teller Machines (“ATMs”). Our ATMs are part of a larger network of 7,622 ATMs operated by Redbanc S.A., a company we partly own along with nine other private sector banks).

History

We were founded in 1893 as a result of the merger of Banco Nacional de Chile, Banco Agrícola and Banco de Valparaíso, which created the largest private sector bank in Chile. We have played an important role in the economic history of Chile. Before the creation of the Central Bank in 1926 and prior to the enactment of the General Banking Act, we were the main stabilization agent of the Chilean banking system, a role that is now performed by the Central Bank. Beginning in the early 1970s, the Chilean government assumed control of a majority of Chilean banks, and all but one of the foreign banks that were operating at that time closed their branches and offices within the country. Throughout this era, we remained as a private sector bank, with the exception of a portion of our shares owned by the Chilean government that were sold to private investors in 1975. Throughout our history we have developed a well-recognized brand name in Chile and expanded our operations in foreign markets, where we developed an extensive network of correspondent banks. In the early twentieth century, we established a representative office in London, which we maintained until 1985, when our operations in Europe were moved to Frankfurt. The office in Frankfurt was closed in 2000, when our foreign operations were centralized at the New York branch. In 1987 and 1988, we established four subsidiaries to provide a full range of specialized financial products and services as permitted by the General Banking Act. In 1999, we widened our scope of specialized financial services by creating our insurance brokerage and factoring subsidiaries. According to our estimates, we remained the largest private bank in Chile until 1996. During the early 2000s, the Chilean banking industry witnessed intense merger and acquisition activity. In 2002, we merged with Banco de A. Edwards, which allowed us to expand our business to new customer segments. In 2008, we sold our U.S. branch to Citigroup in connection with our merger with Citibank Chile that was carried out during the same year. As a result of these consolidations, we currently operate a distribution network that is composed of three brand names, namely, “Banco de Chile” (which operates throughout Chile), “Banco Edwards-Citi” (which is primarily oriented to higher income segments) and “Banco CrediChile” (which is focused on consumer loans and demand accounts for lower and middle income segments).

In 2012, we became the market leader in net income and the most profitable bank (the highest return on average equity and average capital and reserves) within the Chilean banking industry, according to information released by the SBIF. Similarly, among our peers we were the bank with the best credit quality indicators in terms

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of past-due loans (loans 90 days or more past-due), provisions for loan losses over average loans and coverage of past-due loans (loans 90 days or more past-due). Also, during 2012 we maintained our leadership in mutual funds and current accounts for individuals, while our investment banking subsidiary maintained the market leading position in corporate bond placements within the local market, according to information available at the Chilean Association of Mutual Funds, the SBIF and the Superintendencia de Valores y Seguros (the “Superintendency of Securities and Insurance” or “SVS”), respectively. In terms of funding diversification, we improved our access to foreign debt markets by placing senior bonds in Hong Kong and Peru for a total aggregate amount of approximately U.S.$193 million. Similarly, we established a commercial paper program in the U.S. market of U.S.$1,000 million (the “Commercial Paper”).

In 2013, we completed a very successful year by leading the industry in operating revenues—for the first time in our recent history—and net income, according to information published by the SBIF. These achievements enabled us to remain the most profitable bank in Chile in terms of return on average equity and average assets. Our leading position in net income was also a consequence of our market leading performance in expenses, which allowed us to reach the lowest efficiency ratio in the local industry, according to information published by the SBIF. Also, in order to maintain a convenient and well diversified liability structure, we have continued to seek alternative financing opportunities, especially overseas. In this regard, during 2013 we carried out four placements in Switzerland for a total amount of approximately U.S.$785 million. Also, we established a medium term notes program (the “MTN Program”) in Luxembourg. Under this program we issued medium term notes in Hong Kong and Japan for approximately U.S.$168 million and U.S.$167 million, respectively.

During 2014, the Chilean economy entered into a slowdown cycle, which affected investment and the growth of commercial loans. Amid this slowdown, we took advantage of our competitive strengths and continued to optimize our risk-return relationship by keeping our credit risk under control and developing innovative commercial strategies. As a result, we remained at the top of the industry in terms of net income generation and return on average equity, according to information published by the SBIF as of December 31, 2014. In order to achieve these goals, we improved customer experience by launching cutting-edge mobile banking solutions and applying world-class business intelligence methodologies. Furthermore, we continued to diversify our funding structure by issuing long term bonds in Switzerland, Japan and Hong Kong, while taking advantage of our U.S.$ Commercial Paper Program to raise short-term funds. Lastly, we recorded a 15.9% annual expansion in current accounts and demand deposit (year-end balances) that enabled us to rank first in these liabilities within the local banking industry, according to information released by the SBIF as of December 31, 2014. These figures were reflected by the interest of investors in Banco de Chile’s stock, which recorded an 86.5% annual increase in trading volumes (excluding the effect of the LQIF secondary offering), the highest increase among all publicly listed Chilean banks.

During 2015, the economic backdrop remained a leading challenge for the banking industry. However, we remained the most profitable bank in Chile (in terms of return of return on average capital and reserves and return of average assets for banks with market share in loans above 3.0%) and the first bank in net income generation. These accomplishments were due to diverse initiatives implemented during the year, including innovation in IT solutions for our customers, which has become one of our main goals. Due to these initiatives, we were recognized as the Best Consumer Digital Bank in Chile by GlobalFinance and as the Best Internet and Mobile Bank in Chile by Global Banking & Finance Review in 2015. In addition, we entered into two strategic partnerships with both a local and an international airline, which will benefit our 1.5 million credit card holders. We also acquired a commercial loan portfolio from a local bank amounting to approximately Ch$564 billion. Moreover, 2015 was a record year for Banco de Chile in terms of bond placements amounting to roughly Ch$1,342 billion, of which Ch$156 billion were placed abroad under the U.S.$3 billion MTN Program we maintain in Luxembourg.

Throughout 2016 we continued to face economic headwinds as the local economy’s growth continued to slowdown. Amid this environment, we focused on growing profitably by concentrating on those segments with a more balanced risk-return relationship. Thus, in spite of recording a moderate annual expansion of 3.4% in total loans, we managed to remain first in terms of net income and profitability (for banks with market share above 3.0% in total loans) within the local banking industry, with a market share of 28.1% and a ROAE of 19.6%, both under Internal Reporting Policies. Our customer-centric approach has been crucial to these achievements and we believe our service quality makes a difference when compared to our competition. During 2016 we accomplished significant advances on this matter such as attaining the highest net promotion score among the main Chilean banks for first time in our recent history while also reducing our attrition rate. We believe these achievements were the result of

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diverse projects and strategies intended to enhance customer proximity. Thus, during 2016 we launched a new personal banking website, with improved functionalities and enhanced our mobile banking solutions by adding new applications for smartphones. In terms of service quality, we revised and updated our portfolio of high income customers, opened new specifically-oriented branches for preferential customers and set up a new service model for premium customers called “Private Wealth Management.” Lastly, we continued to strengthen the benefits associated with our loyalty program for credit card users by adding new alliances, such as Iberia Airlines, to the package of already existing services and providers. Based on all of these initiatives, during 2016 we were recognized by various specialized publications covering multiple areas of banking activity including “Most Valuable Banking Brand” in Chile by The Banker, “Most Innovative Banking Solutions” in Chile by Global Business Outlook, “Best Consumer Digital Bank” in Chile by Global Finance and “Best Bank” in Chile by World Finance.

Merger with Banco de A. Edwards

On December 6, 2001, our shareholders approved our merger with Banco de A. Edwards, which became effective on January 1, 2002. Banco de A. Edwards had been listed on the NYSE since 1995, and since January 2002, we have been listed on the NYSE under the symbol BCH. We concluded the merger process with the consolidation of a new corporate structure and the integration of our technological platforms.

Merger with Citibank Chile

On December 27, 2007, our shareholders approved our merger with Citibank Chile, which became effective on January 1, 2008. During 2008, we integrated Citibank Chile’s technological platforms with ours and established a new organizational structure in order to satisfy the needs of our customers and to achieve important synergies. We concluded the merger process with the integration of Corporación Financiera Atlas S.A. (Citibank Chile’s consumer division) into our consumer division (CrediChile), which allowed us to nearly double our customer base and market share in consumer finance. As result of this merger and integration process, we entered into the following agreements with Citigroup Inc. to provide a framework for our relationship with Citigroup Inc., its services and trademarks in Chile: (i) the Global Connectivity Agreement, (ii) the Cooperation Agreement, (iii) the Trademark License Agreement and (iv) the Master Services Agreement. On October 22, 2015, we entered into a new Global Connectivity Agreement, a new Cooperation Agreement and a new Trademark License Agreement with Citigroup Inc. In addition, on January 31, 2017, we entered into a new Master Services Agreement with Citigroup Inc. All of these new agreements replaced the original agreements we entered into on December 27, 2008. For more information, see “Item 7. Major Shareholders and Related Party Transactions—Related Party Transactions.

Technological Projects

In 2014, we devoted our efforts to developing technological solutions to provide our customers with better services while improving the performance of our primary systems and operating processes. In relation to IT innovations for customers, during 2014 we developed and released a bundle of mobile applications for smartphones called MiBanco|MiPago|MiBeneficio. These applications enable our customers to carry out diverse banking and payment transactions directly from their mobile phones. As for the performance of IT systems, throughout 2014 we improved our operating systems that support credit card transactions and electronic money transfers. We also completed the first stage of our accounting control system and replaced some of our existing credit cards with new ones that include a microchip for enhanced security. In addition, in relation to the optimization of our main operating processes, we focused on reducing the potential for manual data-entry mistakes, which represents an important source of our operational risk.

During 2015, our efforts were concentrated on providing our customers with ground-breaking mobile applications intended to improve their access to banking products and services. Similarly, we implemented initial stages of various technological projects to support commercial activities while reinforcing operational excellence and security in internet-based transactions. Thus, in 2015, we launched three new smartphone applications, namely, MiCuenta, MiPass and MiSeguro, which allow our customers to execute various banking transactions through their mobile phones, including paying monthly bills, generating secure passwords for electronic money transfers and enrolling in and managing insurance policies offered by our insurance brokerage subsidiary. Due to these applications, and those launched last year, in 2015, we were distinguished as the Best Consumer Digital Bank in Chile by GlobalFinance and the Best Mobile Banking and Internet Banking in Chile by Global Banking & Finance Review. Similarly, we implemented the first stage of a new website with diverse functionalities especially designed

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for the needs of companies in the wholesale banking segment. Additionally, we implemented a new internet-based service for money exchange. From an operational point of view, we took several steps to improve efficiency. Among these accomplishments, we implemented a paperless system for credit risk committees, a new platform for post-sale support for leasing operations and a pilot project for approving and clearing documentation based on images. Also, we focused on reducing the likelihood of electronic fraud and criminality against banking services by setting a new password- generating system for cash management services while replacing approximately 60% of our ATMs with newer devices and more secure infrastructure as required by the SBIF.

In 2016 we undertook diverse technological initiatives intended to adequately support our core business and improve our operating efficiency. Our main initiative to support to our core business was the implementation of a new internet-based platform for personal banking with a friendlier design and more efficient architecture that boosted online transactions, increased customer satisfaction and decreased web surfing time. Furthermore, we implemented the first stage of a new commercial platform, called “Business Center,” which includes a new system aimed at integrating the sale and post-sale process. Business Center will also become our CRM system in the future. We also put into practice a modern platform for our leasing business. In addition, we continued to enhance the capabilities of our Treasury by upgrading the Murex system, completing a new phase of the platform that allows us to clear derivatives with other Chilean banks while setting up diverse IT solutions to clear derivatives contracts with European counterparties (EMIR). We also continued to reinforce our mobile offerings by improving the mass-market appeal of MiPass, originally introduced in 2015. In addition, we implemented online notifications of payments, money transfers and credit card charges, which are received by customers on their smartphones at the moment of transaction, In regard to efficiency, during 2016 we completed several projects intended to digitalize documents, reports and forms in order to avoid printing and implemented a new image-based model for controlling operations carried out by tellers and representative officers. Similarly, we automated diverse form filling procedures for operations related to personal banking and SMEs and set up platforms and procedures for pre-approval operations. Finally, we continued to develop the last stages of our ATM replacement schedule by renewing 96% of our total network, in accordance with the requirements imposed by the Chilean regulator.

Through these efforts we have maintained our commitment to anticipating changes and minimizing risks related to technological advances, including cybersecurity risks, as mentioned in “Item 3. Key Information—Risk Factors—Risks Relating to our Operations and the Chilean Banking Industry” and “Item 3. Key Information—Risk Factors—Risks Relating to our Operations and the Chilean Banking Industry—Cybersecurity events could negatively affect our reputation or results of operations and may result in litigation.”

The 1982-1983 Economic Crisis and the Central Bank Subordinated Debt

During the 1982-1983 economic crisis, the Chilean banking system experienced significant instability that required the Central Bank and the Chilean government to provide assistance to most Chilean private sector banks, including us. During this period, we experienced significant financial difficulties. In 1985 and 1986, we increased our capital and sold shares representing 88% of our capital to more than 30,000 new shareholders. As a result, no single shareholder held a controlling stake in the Bank. In 1987, the SBIF returned complete control and administration of the Bank to our shareholders and our board of directors by ending our provisional administration based on our successful capital increases as required by Law No. 18,401.

Subsequent to the crisis, like most major Chilean banks, we sold certain of our non-performing loans to the Central Bank at face value on terms that included a repurchase obligation. The repurchase obligation was later exchanged for subordinated debt of each participating bank issued in favor of the Central Bank. In 1989, pursuant to Law No. 18,818, banks were permitted to repurchase the portfolio of non-performing loans for a price equal to the economic value of such loans, provided that the banks assume a subordinated obligation equal to the difference between the face and economic value of such loans. In November 1989, we repurchased our portfolio of non-performing loans from the Central Bank and assumed the Central Bank’s subordinated debt related to our non-performing loans.

The original repayment terms of our Central Bank subordinated debt, which at December 31, 1989 equaled approximately Ch$1,638,300 million (in real terms as of December 31, 2016), required that a certain percentage of our income before provisions for the subordinated debt be applied to repay this obligation. The Central Bank subordinated debt did not have a fixed maturity, and payments were made only to the extent that we earned income before provisions for the subordinated debt. In 1993 we applied 72.9% of our income before provisions to repay the

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Central Bank subordinated debt. In 1994 we applied 67.6%, and in 1995 we applied 65.8% of our income before provisions to repay the Central Bank subordinated debt.

In November 1996, pursuant to Law No. 19,396, our shareholders approved a reorganization by which we were converted into a holding company named SM-Chile. In turn, SM-Chile organized a new wholly-owned banking subsidiary named Banco de Chile, to which the former contributed all of its assets and liabilities, other than the Central Bank subordinated debt, to the latter. In addition, SM-Chile created SAOS, a second wholly-owned subsidiary that, pursuant to a prior agreement with the Central Bank, assumed a new repayment obligation in favor of the Central Bank that replaced the Central Bank subordinated debt in its entirety.

This Central Bank debt, for which SAOS is solely responsible and for which there is no recourse to us or SM-Chile, was equal to the unpaid principal of the Central Bank subordinated debt that it replaced but had terms that differed in some aspects, such as the rescheduling of the debt for a term of 40 years providing for equal annual installments and a pledge of our shares as collateral for such debt. The Central Bank debt bears interest at a rate of 5.0% per year and is UF-denominated.

In exchange for assuming the Central Bank debt, SAOS received from SM-Chile 63.6% of our shares as collateral. Although shares held by SAOS as collateral have economic rights that belong to the Central Bank, their voting rights are exercised by SM-Chile’s shareholders. As a result of our merger with Banco de A. Edwards, the percentage of our shares held by SAOS decreased to 42.0%. Subsequently, as of December 31, 2016 the percentage of our shares held by SAOS declined to 29.29%, as a result of: (i) capital increases agreed to at the Extraordinary Shareholders’ Meetings held in May 2007, January 2011 and October 2012, (ii) stock dividends paid in May 2006, May 2007, June 2009, April 2011, June 2012, May 2013, July 2014, July 2015 and June 2016 and (iii) our merger with Citibank Chile in January 2008.

Dividends received from us are the sole source of SAOS’s revenues, to be applied by legal mandate to repay its debt to the Central Bank. SAOS does not have any other material debt, as it is a special purpose legal entity created by Law No. 19,396 whose only business is to own Banco de Chile shares and repay the obligation to the Central Bank. To the extent distributed dividends are not sufficient to pay the amount due on its debt, SAOS is permitted to maintain a cumulative deficit balance with the Central Bank that SAOS commits to pay with future dividends. If the cumulative deficit balance exceeds an amount equal to 20% of our paid in capital and reserves, the Central Bank may require SAOS to sell a sufficient number of shares of our stock to pay the entire accumulated deficit amount. As of March 31, 2017, SAOS maintained a surplus with the Central Bank of Ch$712,420 million, equivalent to 25.1% of our paid in capital and reserves as of the same date. See “Item 3. Key Information—Risk Factors—Risks Relating to our Operations and the Banking Industry—One of our affiliates may be obligated to sell shares of our stock in the public market if we do not pay sufficient dividends.”

As of March 31, 2017, the outstanding subordinated debt balance held by SAOS was Ch$360,988 million (including accrued interest). SAOS paid to the Central Bank a total of Ch$145,123 million in 2014, Ch$142,856 million in 2015 and Ch$140,614 million in 2016, exceeding in each of those years the required minimum annual payment.

As of December 31, 2016, the major shareholder of SM-Chile was LQ Inversiones Financieras S.A. (a subsidiary of Quiñenco S.A.), which owned, directly and indirectly, 58.24% of SM-Chile’s total shares. As of the same date, our major shareholders were SAOS, LQ Inversiones Financieras S.A. and SM-Chile, each having a direct participation of 29.29%, 26.32 % and 12.43% in our total common stock, respectively.

If from time to time in the future our shareholders decide to retain and capitalize all or part of our annual net income in order to finance our future growth and to distribute stock dividends, the Central Bank may require us to pay the portion of the net income corresponding to shares owned by SAOS in cash to SAOS. If we distribute stock dividends and the Central Bank does not require us to pay that portion in cash, the shares received by SAOS must be sold by SAOS within the following 12 months. The shareholders of SM-Chile will have a right of first refusal with respect to that sale.

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Capital Expenditures

The following table sets forth our capital expenditures in each of the three years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |  |  |  |  |  |
Computer equipment |  | Ch$ | 22,776 |  | Ch$ | 18,746 |  | Ch$ | 14,105 |
Furniture, machinery and installations |  | 2,264 |  | 4,257 |  | 2,645 |
Real estate |  | 6,028 |  | 7,909 |  | 10,174 |
Vehicles |  | 445 |  | 564 |  | 895 |
Subtotal |  | 31,513 |  | 31,476 |  | 27,819 |
Software |  | 5,382 |  | 8,519 |  | 11,248 |
Total |  | Ch$ | 36,895 |  | Ch$ | 39,995 |  | Ch$ | 39,067 |

Our budget for capital expenditures for 2017 amounts to approximately Ch$49,635 million, of which expenditures in information technology investments represent 58.6%, while infrastructure projects represent the remaining 41.4%. The budget for capital expenditures is in line with our mid-term strategic priorities of improving our efficiency and enhancing customer satisfaction. These capital expenditures will be principally financed by cash on hand and long-term debt financing.

Among the budgeted expenditures for information technology, 89.7% corresponds to new and ongoing IT projects undertaken by Banco de Chile and subsidiaries, which are intended to provide us with business solutions, technological stability and improvements in productivity. The remaining 10.3% consists of investments in technological equipment and improvements or renewal of our ATMs nationwide network, in response to the Chilean regulator’s new security requirements for the ATMs operation.

Our 2017 budget for infrastructure expenditures includes disbursements associated with renovation and restoration of our main building, implementation and relocation of commercial branches and general maintenance investments.

All of the aforementioned investments have been or will be made in Chile.

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BUSINESS OVERVIEW

Our Competitive Strengths

Building on our knowledge of the Chilean financial market, we have historically been able to develop significant competitive advantages based on our strong brand recognition, our widespread branch network, the diversity and relative size of our customer base, our highly competitive funding structure, the superior asset quality of our loan portfolio as compared to our peers in Chile, an attractive risk-return relationship and our market leadership in a diverse range of financial products and services.

Our main competitive strengths are:

Brand Recognition and Strong Corporate Image

We have operated in the Chilean financial industry for over 120 years under the “Banco de Chile” brand name. In order to provide our customers with specialized value offerings and a wider range of financial products and services, we have also developed the “Banco Edwards|Citi”, “Banco CrediChile” and “Banchile” brand names. We believe our long standing history in the Chilean market is recognized by our customers and the general public, who associate our brands with quality, reliability and social responsibility within the Chilean financial industry, as demonstrated in various polls conducted by well-known market research companies. As a result, according to The Banker, “Banco de Chile” was the most valuable brand within the local banking industry in 2016. We believe that our long history in the Chilean banking industry is a key element that differentiates us from our competitors.

Additionally, we believe that our merger with Citibank Chile reinforced our corporate image as a leading financial institution within Chile and allowed us to gain recognition among customers and investors all over the world.

We also believe that our strong corporate image is further strengthened by our commitment to social responsibility, which includes supporting the Teleton Foundation (a non-governmental organization dedicated to assisting and treating disabled Chilean children), our partnership with institutions dedicated to improving the quality of Chilean education, our participation in campaigns intended to improve the quality of life of needy people, our commitment to supporting and sponsoring diverse monetary and non-monetary campaigns for recovery efforts from natural disasters in Chile, including wildfires, earthquakes, floods and tsunamis, and the development of other initiatives intended to strengthen our role in, and contribution to, Chilean society.

Business Scale and Leading Market Position

We are one of the largest financial institutions in Chile and a market leader in a broad range of financial products and services within the Chilean financial system, as listed in the following table:

|  | As of December 31, 2016 |
|  | Market Share |  | Market Position |
Commercial Loans(1) |  | 17.7 | % | 1 st |
Year-End Balances of Total Demand Deposits and Current Account(1) |  | 23.0 | % | 1 st |
Current Accounts Balances held by Individuals |  | 28.5 | % | 1 st |
Mutual Funds (Assets Under Management) |  | 20.9 | % | 1 st |
Net Fees and Commissions Income |  | 20.4 | % | 1 st |
Net Income (including minority interest) |  | 28.1 | % | 1 st |

Source: SBIF and Chilean Association of Mutual Funds.

(1) Excluding operations of subsidiaries abroad.

We have traditionally had a strong presence in the wholesale segment by maintaining long-term relationships with major local and multinational companies that operate in Chile. We have been able to maintain this leading position by continuously improving our products and services and supplementing them with comprehensive and tailored service models that allow us to successfully serve our customers’ needs. We have also

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added value to our service offerings by including treasury products for hedging purposes, together with investment banking, insurance brokerage and other specialized financial services provided by our subsidiaries.

In addition, in recent years we have been focused on further penetrating the retail banking market through diverse value offerings intended to cover all of the population and enterprises we target. Therefore, in recent years we have prioritized the expansion of our residential mortgage portfolio and our presence in transactional services such as credit cards, current accounts and demand accounts, as we believe they are effective means to build long-term relationships and customer loyalty, while increasing cross-selling opportunities. For this reason, through our Individual and SME Banking Division, we aim to lead the market in services offered to high income individuals for whom we have developed an attractive and complete portfolio of financial services, including a full range of wealth management services through one of our subsidiaries. Also, our Consumer Finance Division (Banco CrediChile) has become one of the largest providers of consumer loans among the Chilean banks’ consumer divisions, based on comprehensive service offerings for low income individuals. This has been recently supplemented by the implementation of value offerings satisfying small scale entrepreneurs’ financial needs and individual customers in outlying districts seeking deposit and transactional solutions. This broad variety of services has also enabled us to lead the Chilean market in terms of income from fees and commissions.

We believe our financial strength, prestige and brand recognition among Chilean customers have allowed us to become the market leader in terms of current account balances within the Chilean financial system, especially among individuals, who have demonstrated their preference for our services. Our position was further consolidated in the financial downturn that started in 2008, when we benefited from a “flight-to-quality” effect as investors were seeking a reliable institution to keep their funds.

Broad Customer Base and Nationwide Distribution Network

We believe that we have one of the largest customer bases among financial institutions in Chile. In recent years, we have been able to expand our customer base by providing attractive and tailored value offerings based on continuously improving segmentation and by applying sophisticated business intelligence tools. As of December 31, 2016, we had approximately 2,050,000 customers, including approximately 1,190,000 borrowers, roughly 807,000 current accounts holders, nearly 138,000 time deposit holders, approximately 212,000 saving account holders and approximately 1,600,000 credit card holders. Our customer base is composed of the sum of individuals and companies holding and using at least one or a combination of the following products: a loan, a current account, a credit card or a demand account.

We believe that our broad customer base is both an essential driver of our business and a valuable asset that enables us to cross-sell our traditional lending products and services along with non-lending services provided primarily through our subsidiaries, including our securities brokerage, mutual funds management, securitization, financial advisory, insurance brokerage and collection services.

In order to better serve our customers, we are present in all regions of Chile and strive to be accessible to every Chilean customer through our large branch network as well as non-physical contact channels. As of December 31, 2016, we had a nationwide branch network of 423 branches, the second largest in Chile among private sector banks, according to information published by the SBIF. This network is composed of 258 branches under our “Banco de Chile” brand name, 41 branches under our “Banco Edwards|Citi” brand name and 124 branches under our “Banco CrediChile” brand name. We believe that our branch network enables us to develop close relationships with our customers and therefore we are constantly assessing new branch locations throughout Chile.

We have also enhanced our branch network with non-physical remote channels, such as ATMs, internet-based online platforms and mobile banking applications. As of December 31, 2016, we had 1,453 ATMs throughout Chile and we provided our customers with diverse mobile banking applications including MiBanco, MiBeneficio, MiCuenta, MiPago, MiPass and MiSeguro, which jointly had more than 1.2 million downloads.

Competitive Funding Structure

We believe that we have a cost effective and highly competitive funding structure based on our leading market position in current accounts and demand deposits, especially among individuals. According to the SBIF, as

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of December 31, 2016, we ranked first within the Chilean banking industry in current account and demand deposits held by individuals by attaining a 28.5% market share. Similarly, as of that same date and excluding operations of subsidiaries abroad, we were the principal bank in Chile in terms of total balances of our non-interest bearing current accounts and demand deposits representing 23.0% of the industry, as reported by the SBIF. Also, our total balances of current accounts and demand deposits represented 26.4% of our funding structure as of December 31, 2016, as compared to the 15.5% reported by the Chilean financial industry as a whole, excluding Banco de Chile.

Our funding structure provides us with a cost advantage over many of our competitors (which use a higher proportion of interest bearing liabilities), as current accounts and demand deposits are non-interest bearing in Chile. Our solid market position in demand deposits, together with our high international credit ratings, translated into one of the lowest costs of funding from liabilities associated with interest bearing deposits and long-term debt, among the five largest banks in Chile.

We are constantly striving to diversify our liability structure in terms of sources, types of instruments and markets with the aim of maintaining a competitive cost of funding and improving our liquidity. During 2016, we were less active in placing bonds abroad given moderate growth of our loan book and less favorable conditions in the international markets. Nevertheless, by the end of the year we were able to place the following instruments in overseas markets: (i) two five-year unsecured bonds in Japan under our medium term note program listed on the Luxembourg Stock Exchange (our “MTN Program”), for a total amount of approximately U.S.$130 million, (ii) a five-year unsecured bond in Japan under our MTN program for approximately U.S.$85 million and (iii) an eight-year unsecured bond in Switzerland for approximately U.S.$152 million. Furthermore, we continued to make use of our commercial paper program registered in the United States, from which we raised approximately Ch$533 billion (approximately U.S.$795 million) in 2016. As of December 31, 2016 we had an outstanding balance of commercial paper of approximately U.S.$271 million. In addition, during 2016 we issued UF-denominated senior bonds in the local market for approximately Ch$559 billion (approximately U.S.$833 million) with tenors ranging from five to 12 years. The issuance of senior bonds was carried out in conjunction with three consecutive placements of UF-denominated subordinated bonds in the local market for approximately Ch$82 billion (approximately U.S.$123 million). Proceeds from subordinated bonds were intended to finance long-term assets while bolstering our Tier 2 capital ratio. As a result of these transactions, local and international long-term debt have increased their joint share in our funding structure over time. In fact, our issued long-term debt represented approximately 14.1% of our total assets in 2012 as compared to 19.7% as of December 31, 2016. This increase has allowed us to replace non-core deposits coming from institutional and wholesale customers, which are, in general, a less stable source of funding. Thus, our funding diversification strategy has contributed to lengthen the maturity of our liabilities and, therefore, to improve our liquidity.

Superior Asset Quality

We are one of the Chilean financial institutions with the highest credit quality and the healthiest loan portfolio in Chile. We believe this asset quality is the result of our well known prudent risk management approach and accurate credit risk models that are continuously being updated and have enabled us to maintain relatively low levels of past-due loans (loans 90 days or more past-due) and high coverage indicators over the last few years. According to the SBIF, as of December 31, 2016, we had a delinquency ratio (loans 90 days or more past-due as a percentage of total loans) of 1.15% which was well below the industry average delinquency ratio of 2.02% posted by the Chilean banking industry (excluding Banco de Chile) as of the same date. Additionally, as of December 31, 2016 we had a coverage ratio (allowances for loan losses over loans 90 days or more past-due) of 209.8%, which was well above the industry average coverage ratio of 126.1% as of the same date (excluding Banco de Chile).

International Coverage

In 2008 we enhanced our value offerings by entering into a strategic partnership with Citigroup Inc., as a result of our merger with Citibank Chile, effective on January 1, 2008. As result of the merger and integration process, we entered into various agreements with Citigroup Inc. to establish a framework for our relationship with Citigroup Inc., including the services to be rendered by each party and the use of trademarks in Chile. For more information, see “Item 7. Major Shareholders and Related Party Transactions—Related Party Transactions.

This strategic alliance, backed by a Global Connectivity Agreement with Citigroup Inc., has allowed us to broaden our service offerings by adding a comprehensive portfolio of international financial services that previously

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we could only partially provide. Based on this relationship, we are able to provide our local customers with world-class financial services and participate with them in their international ventures. Furthermore, we provide a reliable business platform for Citibank’s customers who aim to operate in Chile.

Our Business Strategy

Mission

‘We are a leading and globally-connected corporation with a prestigious business tradition. We provide excellent financial services to all of our customer segments by offering creative and effective solutions while at the same time ensuring that we add value for our shareholders, employees and community as a whole.’

To accomplish this mission, we believe it is essential to attain industry leadership in all businesses and financial areas in which we operate, namely, profitability, efficiency, business scale, customer base, human resources development and corporate social responsibility.

Vision

‘We aspire to be, in all things we do, the best bank for our customers, the best place to work and the best investment for our shareholders. In order to accomplish this vision, we are committed to the development of our employees and the community as a whole.’

Our mission and vision commits us to all of the diverse stakeholders related to our business, including customers, employees, investors and the community. Thus, our vision is shared and internalized by all areas across the corporation, senior management and the board of directors while also constituting the basis for our strategic objectives. This vision requires initiatives to achieve comprehensive excellence in management, with customer satisfaction as our major goal. For this reason, we apply high industry standards in information technology, business models and service quality, all of which are summarized by the value creation cycle below:

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Corporate Values

Our way of thinking is reflected by a set of values that are shared by our employees and shareholders, which are aimed at providing our customers with world-class financial solutions and quality standards.

· Integrity

· Commitment

· Respect

· Loyalty

· Prudence

· Responsibility

· Justice

Purpose

‘We are a company that contributes to the economic development of the country by generating favorable conditions for the development of individuals and enterprises, providing them with financial solutions that fit their needs at every stage of their lifetime.’

In order to accomplish this, we have made commitments to all of our stakeholders, since we are convinced that we will achieve excellence in all of our businesses and projects as long as we are able to satisfy stakeholders in their interactions with us.

Commitments

We aim to satisfy the expectations of the following stakeholders by:

· Our Customers

· Offering innovative and top-quality banking products and financial services.

· Providing customers with excellent service based on customized relationships and a proactive attitude.

· Ensuring the availability and stability of physical and non-physical service channels.

· Maintaining trusted relationships in order to be our customers’ main bank.

· Our Employees

· Providing employees with career opportunities based on merit.

· Promoting a respectful and friendly work environment.

· Offering competitive compensation and economic benefits.

· Supplying adequate technological tools and infrastructure.

· Our Community

· Improving quality of life and managing adversity.

· Strengthening the quality of education in Chile.

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· Promoting entrepreneurship.

· Protecting the environment.

· Building strong relationships with suppliers.

· Our Shareholders

· Leading the industry in net income generation and profitability.

· Maintaining a strong market position in terms of business volume.

· Fostering operating efficiency and productivity.

· Developing a prudent approach to risk management.

Strategic Priorities

Our long-term strategy is intended to maintain profitable growth by placing the customer at the center of all of our decisions and continuously improving efficiency and productivity in all of our processes and procedures while maintaining a strong commitment to the country. These are our strategic priorities and we aspire to attain them through collaboration and teamwork.

· Customer Centric Decision Making

We aim to support our customers and meet their needs throughout their lives. In order to achieve this goal we strive to promote customer proximity and reliability, while providing our customers with the best service quality within the local market.

In our retail banking segment, our aim is to lead the market by providing differentiated and comprehensive value offerings based on a deep and continuously improving segmentation that permits us to engage in profitable and high-growth potential business opportunities. Thus, we expect to expand our business and customer base by developing tailored service models, optimizing our branch network, enhancing our presence in the small and medium-size company market and reinforcing certain lending products that should enable us to consolidate

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long-term relationships with our upper and middle-income individual customers, especially through payment channel usage (such as credit cards), installment loans and residential mortgage loans. Similarly, we aspire to target lower-income individuals and microbusinesses by promoting payroll-deduction lending and attracting customers previously unattached to any bank through a basic array of services.

We firmly believe that there is room to grow in retail banking. Although Chile’s per capita GDP has increased fourfold over the last 27 years, banking penetration is still below that in developed countries, particularly in residential mortgage and consumer loans. In fact, as of December 31, 2016, the loan book of the Chilean banking industry (excluding operations of subsidiaries abroad) represented 84.3% of Chilean GDP. As of the same date, mortgage and consumer loans represented 23.9% and 11.4%, respectively. On the other hand, according to the SBIF, as of December 31, 2016, we had market shares of 17.3% and 20.9% in residential mortgage loans and consumer loans, respectively, both behind the market leader. Given the fierce competition in the banking industry, in order to take advantage of these opportunities, we are continuously developing innovative products and services to diversify our revenue sources. Accordingly, we have strived to build comprehensive value offerings for our retail segment, prioritizing fee-based income.

Similarly, in our wholesale banking segment (which targets companies with annual sales over Ch$1,600 million), we aim to maintain a market-leading position in loans while growing profitably in a market that is characterized by low margins and fierce competition. We intend to accomplish these goals by increasing our cross-selling of non-lending products and services. For this reason, we are focused on improving our cash management services, enhancing our internet-based services, increasing the penetration of products designed by our treasury and money market operations segment, strengthening our presence in certain lending products such as leasing and factoring and promoting international businesses by taking advantage of the Global Connectivity Agreement we maintain with Citigroup and the specialized array of financial services offered by our subsidiaries, such as securities brokerage, mutual funds management and financial advisory in order to meet the needs of certain niches within this business segment. The success of our wholesale banking segment is critical to our ability to maintain sustainable growth in revenues, particularly in fee-based income. Thus, cross-selling is one of our main priorities in this segment.

In our treasury and money market operations segment, we intend to take advantage of our specialized knowledge in order to increase the penetration of widely-used products in our current customer base while offering innovative products to potential clients. Also, we continuously seek newer and more convenient funding choices, locally and internationally, in order to support our long term business strategy by promoting an adequate diversification of our funding structure.

· Main Achievements in 2016

(1) New Remote Channels: Internet-based Platform for Personal Banking and Mobile Applications

In line with our efforts over the last two years, we continued to develop new remote channels to satisfy consumer demand for modern and fast financial services. In 2016 we launched a new website for personal banking, which allows our customers to conduct most of the traditional banking transactions they would have normally executed at our branches. This launch required us to migrate more than 700,000 customers to this new system. In addition, we gave mass-market appeal to an online password-generating application for smartphones, called Mi Pass, which joined our already existing set of applications (including MiBanco, MiCuenta, MiPago, MiBeneficio and MiSeguro). Lastly, we developed a new online notification service that permits our individual clients to check purchases and withdrawals executed with their credit and debit cards through a pop-up message appearing on their mobile phones. As of December 31, 2016 there were more than 1.2 million downloads of our applications, of which MiPass accounted for approximately 130,000. As of the same date, MiPass had been used to carry out more than 20 million transactions.

(2) Upgraded Value Offering for High-Income Customers

Following the trend of the past several years, in 2016, we continued to prioritize growth in middle and upper income segments in personal banking, based on our view of the local economy and the potential effects of the economic slowdown on the lower income segment’s payment capacity. For this reason, during 2016 we strengthened our value offering to higher-income customers of Banco de Chile and Banco Edwards|Citi by

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migrating more than 32,000 clients to the existing preferential service model. In addition, we opened four new specialty branches to serve this segment in regions outside Santiago while also creating a new business model called “Private Wealth Management” that allows us to provide high level financial services to approximately 1,200 high-income local families. To supplement this effort, we also launched a new advertising campaign intended to enhance the market positioning of the Banco Edwards|Citi brand name.

The above mentioned developments contributed to an increase in loan balances managed by our retail banking segment of approximately 8.6% in 2016 as compared to 2015. More importantly, loans granted to upper and middle income customers grew by 9.0% on an annual basis.

(3) Sustained Improvement in Service Quality

We are convinced that in a highly competitive industry such as the Chilean banking system, a customer-centric focus is critical to generating loyalty and creating long-term profitable relationships. We believe that our high service quality is a competitive strength that differentiates us from competitors and supports our long term strategy by responding to the preferences of our current and potential customers. Accordingly, we strive to continuously improve our relationships with customers by developing commercial strategies aligned with their needs, as well as improving our response time and customer satisfaction indicators.

Consistent with this view, during 2016 we continued to improve customer satisfaction by enhancing our commitment to service quality. In this regard, we strived to reinforce this concept across the corporation by embracing new service quality standards and communicating them not only to commercial units but also to back- and middle-office areas. Furthermore, goals related to customer service were incorporated into the performance metrics of all of our employees by including a specific target for net promotion score. Similarly, we have continued to train our staff in specific methodologies and procedures for solving customer complaints and objections and have held customer experience workshops in order to reduce customer attrition and improve customer satisfaction when interacting with us. We also enhanced several processes by streamlining management documentation and form fulfilment to improve customer experience. These initiatives, together with diverse upgrades to distribution channels, such as our internet-based platform for personal banking and new mobile applications, contributed significantly to a reduction in our attrition rate from 6.5% in 2015 to 6.0% in 2016. All of the actions intended to improve our customer service quality allowed us to rank first among the main four Chilean banks, for the first time in our recent history, with a net promoter score index of 74.5%, according to a syndicated study performed by an independent provider under the request of the main Chilean banks.

(4) Loyalty Program Enhancements

Transactional services, especially credit cards, constitute a crucial part of our value offering particularly for individual customers. We strongly believe that transactional services are an effective means to improve cross-selling and further penetrate current customers, two key elements to growing profitably in a highly competitive industry. For this reason, during 2016 we focused on improving benefits to our 1.6 million credit card account holders by widening strategic partnerships with various airlines and adding more alliances with local stores and several other products and service providers. In 2016 we entered a new partnership with Iberia airlines, which joined our existing alliances with Delta and Sky (local) airlines. These alliances allow our customers to redeem their credit card points (gained through credit card usage) to purchase flight tickets or miles at special prices. As of December 31, 2016 approximately 28,300 customers had utilized benefits associated with airline services.

· Operating Efficiency and Productivity

We believe that efficiency and productivity are key competitive strengths that we have to maintain in order to sustain profitable growth. Accordingly, we aim to become a productive and efficiency-oriented organization in all business aspects by developing simple, effective, secure and low-cost processes while maintaining the tightest cost control in the industry. We believe these elements will be increasingly important in our efforts to maintain high profitability ratios in a changing business environment that is under increasing regulatory focus. To accomplish these goals, we have invested in information technology and the development of simpler, more manageable, secure and modern business processes and platforms to attain faster response times and higher productivity. We also continue to enhance our strategic development capabilities, increase our business scale, develop economies of scope by incorporating new financially related businesses, reinforce the productivity of our branch network, enhance our

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remote transactional channels, improve our credit processes, develop a higher level of automation in our internal processes and consolidate our cost control policy and monitoring procedures.

We are continuously developing and optimizing internal processes in order to reduce and manage our expenses. During 2016 we continued to enhance our IT infrastructure in order increase stability and efficiency for all of our customers. Over the last three years we invested a total of approximately Ch$80,800 million, in information technology, mainly software and hardware, as we believe this is one of the best ways to improve our service quality and operating efficiency while properly meeting customers’ needs, which are increasingly linked to IT services. For more information see Item 4. Information on the Company—Capital Expenditures.

· Main Achievements in 2016

(1) First Stage of a New Commercial Platform with Customer-Centric Vision

During 2016 we developed diverse projects intended to improve the quality and responsiveness of back-office and front-office operating processes. We attained significant advancements while taking the first steps in the development of a new commercial platform, which is intended to be our main sales platform while becoming a comprehensive customer relationship management system, with a customer-centric vision. This system, called “Business Center” was launched in 2016 and some of its main components are already in place. For example, we have put into practice a “Time Deposits” module, which tailors offerings to individual customers and was available to more than 1,700 executive officers across our branch network as of December 31, 2016.

(2) Optimization of Processes and Distribution Channels

In 2016 we implemented new workflow procedures and information technology to digitize information, documentation and processes in order to make our operations faster and reduce operational risk. In our efforts to become a paperless bank, approximately 85% of monthly bank bills were sent to our customers by email in 2016, which compares favorably to 61% in 2015.

We also implemented equipment and infrastructure enhancements to count and classify cash held in treasury while also creating a new model for the centralized management of cash held by the bank, which will optimize cash allocation to our branches and ATMs.

Lastly, as requested by the Chilean government, we have continued to renew our ATMs network by replacing older devices with new ATMs with more sophisticated and stable technology. Similarly, we have reinforced the infrastructure and security standards for ATMs located within our branches and —more importantly— for those placed in convenience stores and public places. As of December 31, 2016 we had replaced 96% of our total ATMs with new devices while improving the uptime from 97% in 2015 to 98% in 2016.

(3) Benefiting from Integration and Synergies between Us and Our Subsidiaries

Until 2016, we had a specialized subsidiary that provided credit pre-evaluation services to the Bank and, as applicable, to the rest of our subsidiaries, including pre-assessment and searching for new customers. In December 2016, however, we took the first step in optimizing our entire selling process and channels by merging our former credit pre-evaluation subsidiary (Promarket S.A.) into the Bank. For more information see Item 4. Information on the Company—Principal Business Activities—Operations through Subsidiaries.

As a result of the initiatives mentioned above, our efficiency ratio, measured as consolidated operating expenses over consolidated operating revenues, has maintained stable and suitable levels over the last three years. During 2014, 2015 and 2016, our efficiency ratio was 43.8%, 43.7% and 45.8%, respectively. Based on information published by the SBIF, under Chilean GAAP, as of December 31, 2016 we ranked first in terms of efficiency within the local banking industry.

· Commitment to Chile

Banco de Chile is committed to the progress of Chile and development of its individuals and companies by providing innovative tools that contribute to improve their quality of life. In this regard, we firmly believe that

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modern companies need to create effective mechanisms to build positive connections with all of their stakeholders and the society in which they carry out their business activities. This has become increasingly important in the midst of societal changes in Chile and worldwide.

This view is shared by the Bank and its employees, who support the development of Chile through diverse methods such as promoting social progress, contributing to environmental protection, decreasing extreme poverty, providing high-quality education to needy people, assisting disabled young people, fostering cultural development and embracing campaigns intended to overcome the effects of specific adverse events such as natural disasters.

We also believe that our human resources are a crucial element in reaching our long-term goals. In order to consolidate profitable growth, achieve high standards of service quality, attain operating efficiency and maintain a commitment to the country over the long run, we must have a motivated and highly qualified workforce committed to our corporate values. Accordingly, we strive to develop a distinctive culture among our employees by promoting: (i) a clear focus on the customer, (ii) confidence and responsibility, (iii) leadership and empowerment, (iv) collaboration and teamwork and (v) innovation and continuous improvement.

· Main Achievements in 2016

(1) Entrepreneurship Support

During 2016, we continued to support diverse social endeavors by collaborating with “Desafío Levantemos Chile”, which is a non-profit organization that aims to promote entrepreneurship throughout Chile and especially within lower income segments. Based on this partnership, we assist people and microbusiness affected by natural disasters occurred in Chile by donating both monetary and non-monetary resources to help re-establish entrepreneurs’ and families’ working capacity. For example, in 2016, central Chile was significantly damaged by catastrophic wildfires that lasted over two months. As a result, together with “Desafío Levantemos Chile” and “Chilevision” (a local broadcasting company), Banco de Chile supported a national campaign to raise funds for affected people.

Furthermore, we undertook the first “Entrepreneur Challenge Contest”, which was a joint venture between Banco de Chile and “Desafío Levantemos Chile”, sponsored by the National Development Agency (Corfo). This nationwide contest was intended to promote those initiatives that incorporate social factors as drivers of entrepreneurship rather than only maximizing earnings. Thus, we convened microentrepreneurs who incorporate a social and sustainable vision as part of their business activities through creativity and innovation. We selected approximately 300 ideas out of 16,000 entries in the contest, of which the five most innovative business concepts were rewarded.

(2) Disability Inclusion

Our commitment to disabled people is permanent. We have been supporting Teleton Foundation for almost 40 years since its establishment, supporting disabled athletes and artists. During 2016 we worked alongside Teleton for its annual fund-raising campaign by putting our nationwide distribution network including branches, ATMs, internet-based platforms and mobile applications for smartphones, in addition to other technological resources at Teleton’s disposal. At the same time, we also made an important monetary donation.

During 2016 we also embraced an Inclusion Policy, which is intended to improve our knowledge of physical disability and develop higher sensitivity concerning the treatment of handicapped people. We believe this is the first step to improve the service we render to customers who experience this reality while providing our disabled employees with supportive workplace conditions and benefits. During 2016 we held diverse workshops with portions of our employees and senior management in order to increase their sensitivity to this issue.

(3) Financial Literacy Initiatives

With the aim of improving the quality of life of people and supporting microentrepreneus in their ventures, we held several workshops across the country, together with the Financial Literacy Program promoted by the SBIF. The main objective of this program is to motivate people to change their consumption behavior, when necessary.

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Thus, we provide them with specific information and knowledge intended to improve their economic situation by promoting savings and avoiding over-borrowing.

During 2016, through CrediChile, we held diverse on-site workshops attended by approximately 3,300 people throughout the country. We supplemented these activities with e-learning programs to train approximately 63,000 individuals and entrepreneurs.

(4) Other Initiatives

We continued to make charitable contributions to improve the quality of education across lower income segments through Astoreca Foundation. During 2016 approximately 2,600 students benefited from this program.

We also seek to remain one of the most respected employers in Chile. For this reason, we continue to strengthen our connection to our employees in order to align corporate values and goals with their career development and personal goals. In this regard, we have continued to focus on developing leadership capabilities and overall technical skills through approximately 800 training activities that were attended by approximately 9,000 employees. We believe these initiatives are aligned with our strategy and the professional development that our team aspires to achieve. Also, we have reinforced our commitment to the wellness of our employees through the “BiciChile Program”, which provides our staff located in the city center with bicycle parking racks.

Ownership Structure(1)

The following diagram shows our ownership structure as of April 21, 2017:

(1) The ownership structure diagram reflects share ownership and not voting rights. See “Item 7. Major Shareholders and Related Party Transactions—Major Shareholders.”

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Principal Business Activities

We are a full-service financial institution that provides, directly and indirectly through our subsidiaries and affiliates, a wide variety of lending and non-lending products and services to all segments of the Chilean financial market. Accordingly, for management purposes we organize our operations in the following four business segments:

The information related to our business segments presented in this section has been prepared in accordance with our internal reporting policies. See “Item 5. Operating and Financial Review and Prospects—Operating Results—Results of Operations for the Years Ended December 31, 2014, 2015 and 2016—Business Segments” and “Item 5. Operating and Financial Review and Prospects—Operating Results—Results of Operations for the Years Ended December 31, 2014, 2015 and 2016—Summary of Differences between Internal Reporting Policies and IFRS” for a description of the most significant differences between our internal reporting policies and IFRS.

The following table sets forth information on the composition of our loan portfolio and our consolidated income before income tax in accordance with our internal reporting policies for the year ended December 31, 2016, allocated among our principal business segments:

|  | For the Year Ended December 31, 2016 |
|  | Total Loans |  |  |  | Income before Income Tax(1) |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |  |  |
Retail market |  | 14,725,127 |  | 58.0 | % | 306,295 |
Wholesale market |  | 10,642,700 |  | 41.9 | % | 262,431 |
Treasury and money market operations |  | — |  | — |  | 38,976 |
Operations through subsidiaries |  | 17,707 |  | 0.1 | % | 33,587 |
Other (adjustments and eliminations) |  | — |  | — |  | — |
Total |  | 25,385,534 |  | 100.00 | % | 641,289 |

(1) This net income breakdown is used for internal reporting and planning purposes and it is based on, among other things, our estimated funding cost and direct and indirect cost allocations. This breakdown may differ in some extents from breakdowns of our operating income for financial reporting and regulatory purposes. Separate information on the operations, assets and income of our financial services subsidiaries and affiliates is provided below under “—Operations through Subsidiaries.”

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The following table sets forth our consolidated operating revenues in accordance with our internal reporting policies, allocated among our principal business segments, for the years indicated:

|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |  |  |
Retail market |  | Ch$ | 1,006,724 |  | Ch$ | 1,022,586 |  | Ch$ | 1,136,506 |
Wholesale market |  | 480,051 |  | 464,497 |  | 425,221 |
Treasury and money market operations |  | 47,051 |  | 36,134 |  | 44,447 |
Operations through subsidiaries |  | 121,779 |  | 134,395 |  | 140,969 |
Other (adjustments and eliminations) |  | (9,203 | ) | (11,257 | ) | (12,349 | )
Total Operating Revenues |  | Ch$ | 1,646,402 |  | Ch$ | 1,646,355 |  | Ch$ | 1,734,794 |

The following table sets forth a geographic market breakdown of our operating revenues in accordance with our internal reporting policies, for the years indicated:

|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |  |  |
Chile |  | Ch$ | 1,655,605 |  | Ch$ | 1,657,612 |  | Ch$ | 1,747,143 |
Banking operations |  | 1,533,826 |  | 1,523,217 |  | 1,606,174 |
Operations through subsidiaries |  | 121,779 |  | 134,395 |  | 140,969 |
Foreign operations |  | — |  | — |  | — |
Operations through subsidiaries |  | — |  | — |  | — |
Other (adjustments and eliminations) |  | (9,203 | ) | (11,257 | ) | (12,349 | )
Total Operating Revenues |  | Ch$ | 1,646,402 |  | Ch$ | 1,646,355 |  | Ch$ | 1,734,794 |

Retail Banking Segment

Our retail banking segment serves the financial needs of individuals and small and medium sized companies through our branch network. As of December 30, 2016, our retail banking segment managed 298 branches operating under our “Banco de Chile” and “Banco Edwards|Citi” brand names and 124 branches within the “Banco CrediChile” network. As of December 31, 2016, loans granted by our retail banking segment amounted to Ch$14,725,127 million and represented 58.0% of our total loans as of the same date.

In terms of composition, as set forth in the following table, as of December 31, 2016 our retail segment’s loan portfolio was principally focused on residential mortgage loans, which represented 46.9% of the segment’s loan book. The remaining loans were distributed between consumer (27.0%) and commercial loans (26.1%).

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Commercial loans |  | Ch$ | 3,845,099 |  | 26.1 | %
Residential mortgage loans |  | 6,911,347 |  | 46.9 |
Consumer loans |  | 3,968,681 |  | 27.0 |
Total |  | Ch$ | 14,725,127 |  | 100.0 | %

We serve the retail market through two different and specialized divisions: (i) the Individual and SME Division and (ii) the Consumer Finance Division (or Banco CrediChile).

Individual and SME Division

The Individual and SME Division is responsible for offering financial services to individuals with monthly incomes over Ch$500,000 (or Ch$ 6.0 million per year) and to small and medium sized companies with annual sales of up to approximately Ch$1,600 million. This division manages the portion of our branch network operating under the brand names “Banco de Chile” and “Banco Edwards Citi” and had 298 branches as of December 31, 2016.

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The strategy followed by the Individual and SME Division is mainly focused on sub segmentation, multi brand positioning, cross sell of lending and non-lending products and service quality based on customized service models for specific customer needs. Also, loyalty programs have been increasingly incorporated into our commercial targets for each sub segment and they have enabled us to increase the use of our credit cards and our fee-based income. In addition, the division’s operations count on the support of specialized call centers, mobile and internet banking services, along with a wide range of management tools that allow us to measure returns, the performance of cross sold products and the effectiveness of marketing campaigns.

During 2016, the Individual and SME Division continued its focus on profitable growth while developing new business solutions for individual and SME banking in order to improve customer proximity and loyalty. For example, during 2016 we enhanced the service model provided to high income individual customers. In this regard, approximately 32,000 customers were migrated from a standardized service model to our existing preferential model. This initiative was enhanced by the implementation of four new specialty branches serving this sub-segment. Similarly, we set up a new service model for premium customers, called “Private Wealth Management”, which will allow us to render high quality service to more than 1,200 high-income families. We also reinforced our loyalty program associated with the credit card business by adding a new strategic partner to the bundle of already existing partners. In 2016 we entered a new partnership with Iberia airlines, which joined our existing alliances with Delta and Sky (local) airlines. These alliances allow our customers to redeem their credit card points (gained through credit card usage) to purchase flight tickets or miles at special prices. As of December 31, 2016 approximately 28,300 customers had utilized benefits associated with airline services. Lastly, we continue to focus on internet-based and mobile banking to experience the benefits of a multi-channel approach. Accordingly, in 2016 we launched a new website for personal banking, which allows our customers to conduct most of the traditional banking transactions they would have normally executed at our branches. As of December 31, 2016 we had migrated approximately 700,000 customers to this new platform. In addition, mobile banking remained one of our main goals. During 2016 we gave mass-market appeal to MiPass, which is a virtual password-generating application. This new application combined with our already existing applications, MiBanco, MiPago, MiBeneficio, MiCuenta and MiSeguro, will allow our customers to complete various banking transactions through their mobile phones, including paying bills, carrying out electronic money transfers and enrolling in and managing insurance policies offered by our insurance brokerage subsidiary. We believe that comprehensive value offerings are crucial to both improving customer experience and attracting new customers. In this regard, 2016 was a record year for this division, which attracted 88,000 new customers or current account holders.

As of December 31, 2016, the Individual and SME Division served 948,159 individual customers (hereafter “customer” should be understood as the sum of individuals and companies holding and using at least one or a combination of the following products: a loan, a current account, a credit card or a demand account) and 113,906 small and medium sized Chilean companies. This customer base resulted jointly in total loans granted to 786,358 borrowers, which included 116,719 residential mortgage loans debtors, 100,831 commercial loan debtors, 415,585 utilized lines of credit and 348,936 installment loans. As of the same date, the Individual and SME Division held 805,994 current accounts, 126,917 savings accounts and 255,163 time deposits.

As of December 31, 2016, loans granted by the Individual and SME Division amounted to Ch$13,916,341 million, which represented 54.8% and 94.5% of our total loans and loans granted by our retail market segment, respectively, as a whole. The following table sets forth a breakdown of the unit’s loan portfolio by lending product in accordance with our internal reporting policies, as of December 31, 2016:

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|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Commercial loans |  |  |  |  |
Commercial credits |  | Ch$ | 3,108,261 |  | 22.3 | %
Leasing contracts |  | 410,901 |  | 3.0 |
Other loans |  | 292,903 |  | 2.1 |
Total Commercial Loans |  | 3,812,065 |  | 27.4 |
Residential Mortgage Loans |  | 6,837,800 |  | 49.1 |
Consumer Loans |  |  |  |  |
Installment loans |  | 1,869,670 |  | 13.4 |
Credit cards |  | 1,068,066 |  | 7.7 |
Lines of credit and other loans |  | 328,740 |  | 2.4 |
Total Consumer Loans |  | 3,266,476 |  | 23.5 |
Total |  | Ch$ | 13,916,341 |  | 100.0 | %

We offer a variety of financial services to individuals and small and medium-sized companies, directly through the Individual and SME Division or indirectly through our subsidiaries, such as current accounts, automatic bill payment, debit cards, credit cards, revolving credit lines, residential mortgage loans, consumer loans, commercial loans, mortgage loans for general purposes, leasing agreements, factoring services, mutual funds management and stock brokerage, trade finance, payments and collections, insurance brokerage (which includes life and casualty insurance), savings instruments and foreign currency services.

Installment Loans

Our consumer installment loans are generally incurred, up to a customer’s approved credit limit, to afford purchases of goods and/or services, such as cars, travels, household furnishings and education, among others. Consumer loans may be denominated in both pesos and UF, bear fixed or variable interest rates and are generally repayable in installments over a period of up to 36 months.

As of December 31, 2016, we had Ch$ 3,266,476 million in installment loans granted by our Individual and SME Division, which accounted for 82.3% of the retail market business segment’s consumer loans. Most of these installment loans are denominated in Chilean pesos and are payable monthly.

Residential Mortgage Loans

As of December 31, 2016, we had outstanding residential mortgage loans of Ch$6,920,186 million (under Internal Reporting Policies considering the Bank as a whole), which represented 27.3% of our total loan book as of the same date. According to information published by the SBIF, as of December 31, 2016, we were Chile’s second largest private sector bank in terms of year-end mortgage loans balances, accounting for approximately 17.3% of mortgage loans granted by the Chilean banking industry, excluding operations of banks’ subsidiaries operating abroad.

Our residential mortgage loans are generally denominated in UF and have maturities ranging from five to 30 years. As of December 31, 2016, the average residual maturity of our residential mortgage loan portfolio was 16.8 years. Originally, we funded our residential mortgage loans through the issuance of mortgage finance bonds, which are recourse obligations only to us with payment terms that are matched to the residential loans. Also, the mortgage finance bonds bear real market interest rates plus a fixed spread over the variable rate of the UF, which permits us to reduce our exposure to interest rate fluctuations and inflation. Chilean banking regulations allow us to finance up to 100% of a residential mortgage loan with mortgage finance bonds, based on the purchase price of the property securing the loan or the appraised value of such property. In addition, we generally require that the monthly payments on a residential mortgage loan not exceed 25% of the borrower’s household after tax monthly income, when the customer belongs to the low income population segment. However, that limit may be adjusted for the middle and high income population segments.

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Over the last decade, we have also promoted the expansion of Mutuos Hipotecarios, a mortgage lending product, which is not financed by mortgage finance bonds, but instead through our general funds. As of December 31, 2016, our residential mortgage loan portfolio was principally composed of Mutuos Hipotecarios, as customers have preferred them due to their flexibility and simplicity (for instance the interest rate is known in advance by the customer, which is not the case of mortgage finance bonds that are traded in the secondary market and, therefore, subject to discounts), as they permit financing of up to 100% of the properties purchase price and are easier to prepay.

The following table sets forth the composition of our residential mortgage loan portfolio by product type:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Secured Residential Mortgage Loans(1) |  |  |  |  |
Loans financed with Mortgage Bonds |  | Ch$ | 40,229 |  | 0.6 | %
Mutuos Hipotecarios |  | 6,879,957 |  | 99.4 |
Total Secured Residential Mortgage Loans |  | 6,920,186 |  | 100.0 | %

(1) Corresponds to the Bank’s total secured residential mortgage loans and not only those associated with the Individual and SME Division of the Commercial Division.

As shown above, as of December 31, 2016 residential mortgage loans related to Mutuos Hipotecarios represented 99.4% of our total residential mortgage loan portfolio, while the remaining 0.6% corresponded to mortgage loans financed with Mortgage Bonds. As of the same date, the Mutuos Hipotecarios portfolio had an average origination period of 4.8 years (the period from the date when the loans were granted to the specified date) and just 0.9% of these loans were granted by CrediChile. Conversely, as of December 31, 2016 loans financed with Mortgage Bonds had an average origination period of 15.2 years (the period from the date when the loans were granted) and 22.7% of these loans were granted by CrediChile. In terms of credit risk, in 2016, loans related to Mutuos Hipotecarios, as well as those financed with Mortgage Bonds, had low gross (before recoveries) credit risk ratios of 0.04% and 0.29%, respectively. The difference between both ratios is explained by the previously mentioned factors, particularly by the average origination period, and also by the Bank’s stricter requirements to grant Mutuos Hipotecarios. It is important to mention that the residential mortgage loan portfolio financed with Mortgage Bonds is annually decreasing in amount and as a proportion of the total residential mortgage loan portfolio because it is composed of old loans and the instrument is no longer used by customers that prefer Mutuos Hipotecarios. Accordingly, the portfolio of residential mortgage loans financed with Mortgage Bonds is expected to have increasing gross credit risk ratios over time until its expiration, because the portion of non-performing loans becomes higher as long as responsible borrowers terminate their liability with the bank.

Regarding Mortgage Bonds that finance residential mortgage loans, the Bank is solely responsible for the payment of the Mortgage Bond obligation to the mortgage bond holders, regardless of the payment behavior of the residential mortgage borrower. Accordingly, in the ordinary course of business, none of our residential mortgage loans serves as a guarantee or collateral for our mortgage bonds.

For those loans that finance a higher portion of the property appraised value, we demand that customers comply with stricter requirements, which are verified during the credit assessment stage. These requirements are related to: (i) the history of the relationship between the Bank and the customer (new or current client), (ii) credit risk scores, (iii) monthly income, (iv) type of job (employed or self-employed) and (v) years employed. In order to illustrate the above mentioned, the table below sets forth an example of requirements for residential mortgage loans that finance up to 80% and more than 80% of the property value, with a common term and granted to employed as well as self-employed new customers.

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Credit—granting Requirements
(in millions of Ch$, except percentages)

New Clients |  | Requirements (in millions of Ch$, except percentages) |
Loan / Property value |  | < 80% |  | > 80% |
Employed |  |  |  |  |
Years employed |  | > 1 year |  | > 2 years |
Monthly Income |  | > Ch$0.5 |  | > Ch$1.0 |
Self-Employed |  |  |  |  |
Years Employed(1) |  | > 2 years |  | > 3 years |
Monthly Income |  | > Ch$0.5 |  | > Ch$1.2 |

(1) In the case of self-employed clients, years employed refers to the minimum period of time in which the customer has been filing annual tax declarations with the Chilean Internal Revenue Service.

During 2016, 0.7% of the residential mortgage loans granted to our customers financed between 90% and 100% of the property value. Similarly, during 2016, loans financing between 75% and 90% of the property appraised value represented 44.3% of these loans, loans financing between 50% and 75% of the property value represented 43.1% of these loans, and loans financing less than 50% of the property value represented 12.0% of these loans. It is important to mention that during 2016, and according to our prudent risk approach, we continued tightening our credit granting policy for residential mortgage loans by restricting the loan financing limit as a percentage of the property’s value from 90% to 80%, although higher financing may be granted to older customers within specific segments. This explains the decrease in the share of residential mortgage loans that financed between 90% and 100% of the property value from 27.8% in 2014 to 14.9% in 2015 and 0.7% in 2016.

An additional feature of our mortgage loans is that mortgaged property typically secures all of the mortgagor’s credit with us, including installment loans and due balances associated with credit cards and credit lines. Our total amount of loans secured by real estate guarantees, their loan to value (LTV) ratio and their relative share in our total loan portfolio, as of December 31, 2016, are depicted in the table below:

|  | As of December 31, 2016 |
|  | Outstanding Balance |  | LTV(2)(3) |  | % of Bank’s Total Loans |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |  |  |
Secured Loans(1) |  |  |  |  |  |  |
Residential Mortgage Loans |  | 6,920,186 |  | 67.5 | % | 27.3 | %
Other than mortgage loans |  | 831,725 |  | 25.0 |  | 3.3 |
Total Secured Loans |  | 7,751,911 |  | 75.7 | % | 30.6 | %

(1) Corresponds to the Bank’s total secured loans and not only those associated with the Individual and SME Division.

(2) LTV ratio is computed as the amount of secured loans divided by the value of their associated collateral.

(3) For other-than-mortgage loans, the LTV ratio is computed as the amount of the excess guarantee (after deductions) of the balance of the associated residential mortgage loans, as those guarantees are initially established in order to secure the residential mortgage loan.

The LTV ratios provided above are based on estimated property values that we update monthly with the collateral valuation models managed by our Corporate Risk Division. These models determine a rate of depreciation that provides an updated collateral value, based on variables such as geographic location, last appraisal date, type of property and type of customer. Accordingly, the LTV ratios set forth above take into account the most recent available data regarding collateral values.

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In addition, the following table sets forth the composition of the other-than-mortgage loans secured by real estate guarantees:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Secured Other-than-Mortgage Loans(1) |  |  |  |  |
Consumer Loans |  | 519,284 |  | 62.4 | %
Credit Cards |  | 239,269 |  | 28.8 |
Credit Lines |  | 73,172 |  | 8.8 |
Total Secured Other-than-Mortgage Loans |  | 831,725 |  | 100.0 | %

(1) Corresponds to the Bank’s total secured Other-than-Mortgage Loans and not only those associated with the Commercial Division (Individual and SME Banking).

Unlike in other countries, in addition to the specific legal rights afforded by the mortgage loan (including foreclosure rights), the Bank may collect the pending balance of the mortgage loan over other assets of the mortgage debtor based on certain legal liens provided by law (derecho de prenda general). Regarding the foreclosure processes, as permitted by Chilean regulations we may write-off secured loans (such as residential mortgage loans) the earlier of 48 months from the date the loans become overdue and once we have made all efforts for recovering the past-due loans without success. This applies to residential mortgage loans financed with mortgage finance bonds as well as for Mutuos Hipotecarios. Our foreclosure processes comply with the procedures specified by Chilean regulation. However, as we strive to continuously improve our collection processes, we have achieved average terms of 31 months for foreclosures associated with residential mortgage loans.

As for our historical loss rates, we periodically review our collateral pricing models by adjusting the parameters that support them, such as appreciation and depreciation rates, as well as updated recovery and loss rates, based on historical and empirical data. Thus, we normally revise our collateral pricing models by incorporating updated information from re-appraised assets or foreclosure processes that have been completed by the Bank in the past.

In addition, the valuation of guarantees is based on a prudent approach, which aims to anticipate and cover unexpected reductions in their market price as a result of changes in market variables, such as an unforeseen slowdown in the global or local economy, lack of liquidity of real estate assets or decrease in real salaries. Accordingly, our collateral pricing models depreciate the value of the guarantee regarding the market value determined by an independent appraiser. This approach has allowed us to minimize the loss rates, as the value obtained from auctions (if foreclosure applies) generally exceeds the value assigned to the asset as guarantee.

Credit Cards

As of December 31, 2016, we issued both individual and corporate Visa and MasterCard credit cards. In addition to traditional credit cards, our portfolio also includes co-branded cards. As of December 31, 2016, we had two loyalty programs or cobranding agreements, namely “Travel Club” and “Entel Visa”. Credit cards issued under these cobranding agreements supplemented the credit cards that we issued under the brand names Banco de Chile, Banco Edwards|Citi and Banco CrediChile. In addition, as of December 31, 2016, we offered seven types of credit cards, targeting diverse types of segments and encompassing different benefits, including: Visa Infinite, MasterCard Black, Visa Signature, Visa Platinum, MasterCard Platinum, Visa Dorada, MasterCard Dorada, Visa Internacional, MasterCard Internacional, Visa Entel Estandar, Visa Entel Signature and MasterCard Universal.

Two of our affiliates, Transbank S.A. and Nexus S.A., provide us with merchant acquisition and credit card processing services. As of December 31, 2016, Transbank S.A. had 12 shareholders (including us) and Nexus S.A. had seven shareholders (including us), all of which were banks. As of the same date, our equity ownership in Transbank S.A. was 26.16% and our equity ownership in Nexus S.A. was 25.81%.

As of December 31, 2016, we had 1,600,028 valid credit card accounts, with 1,824,404 credit cards issued to individuals and small and medium sized companies (including credit cards issued by CrediChile). Total charges on our credit cards during 2016 amounted to approximately Ch$3,671,273 million, with Ch$3,103,361 million corresponding to purchases in Chile and abroad and Ch$567,912 million corresponding to cash withdrawals both

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within Chile and abroad. The amount of purchases made by our customers in Chile (which include charges associated with credit cards issued by CrediChile) accounted for 21.0% of the total purchase volume of banks’ credit cards in Chile in 2016, according to statistics provided by Transbank S.A.

As of December 31, 2016, our credit card loans to individuals and small and medium sized companies amounted to Ch$1,068,066 million and represented 26.9% of our retail market business segment’s consumer loans.

We believe that the Chilean market for credit cards has a high growth potential, especially among lower and middle income customer segments, as the average merchant fees should continue to decline due to increasing competition from other banks that operate in Chile, as well as large department stores and other non-banking competitors that are involved in the issuance of credit cards. As a result, we strive to develop customized commercial strategies to reinforce this payment channel by applying business intelligence tools that enable us to satisfy the needs of our diverse customer base. Based on this strategy, in 2016, our stock of credit cards increased by approximately 99,982 in number of credit cards issued and by 56,950 in number of credit card accounts opened as compared to 2015.

Commercial Credits

Commercial loans granted by our Individual and SME Division mainly consist of project financing and working capital loans granted to small and medium sized companies, which are denominated in Chilean pesos, UF and U.S. dollars and may bear fixed or variable rates of interest and generally mature between one and three months. As of December 31, 2016, our Individual and SME Division had outstanding commercial loans of Ch$3,108,261 million, representing 21.1% of the retail banking segment’s total loans and 12.2% of our total loans as of the same date.

Leasing Contracts

Leasing contracts are financial leases for capital equipment and property. Leasing contracts may bear fixed or variable interest rates and they generally have terms that range from one to five years for equipment and from five to 20 years for properties. Most of these contracts are denominated in UF. As of December 31, 2016, our Individual and SME Division had outstanding leasing contracts of Ch$410,901 million, representing 2.8% of the retail banking segment’s total loans and 1.6% of our total loans as of the same date.

Non-Residential Mortgage Loans

Non-residential mortgage loans granted to individuals and small and medium sized companies are loans intended to finance the acquisition of offices, land, facilities and other real estate assets. Non-residential mortgage loans are denominated in UF and generally have maturities between eight and 12 years. As of December 31, 2016, our Individual and SME Division had non-residential mortgage loans of approximately Ch$15,296 million, representing 0.1% of the retail banking segment’s total loans and 0.06% of our total loans as of the same date.

Debit Cards

We offer different types of debit cards to our customers. Depending on their specifications, these cards can be used for banking transactions at ATMs that operate on the local network provided by Redbanc and the local network of merchants participating in the local Redcompra debit program. Also, our debit cards can be used internationally through the Visa International PLUS network or the international network of merchants associated with the Electron program. We name these debit cards depending on the card’s specific features and the link between the brand and target market which they serve. During 2016, we offered the following debit cards: Infinite, Signature, Platinum, Standard and debit cards for companies. As of December 31, 2016, according to monthly statistics provided by Transbank S.A., the Individual and SME Division held a 12.8% market share of debit card transactions (not including debit cards issued by Banco CrediChile, as those are reported under our Consumer Finance Division), which corresponds to approximately 98 million transactions throughout the year.

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Lines of Credit

As of December 31, 2016 the Individual and SME Division had approximately 696,896 approved lines of credit to individual customers and small and medium sized companies. Also, the unit had outstanding advances to 415,585 individual customers and small and medium sized companies that totaled Ch$328,137 million, or 2.2% of the retail banking segment’s total loans and 1.3 % of our total loans.

Our lines of credit for individual customers are generally available on a revolving basis, up to an approved credit limit, and may be used for any purpose. Advances under lines of credit are denominated in Chilean pesos and bear an interest rate that is set monthly.

Deposit Products

We strategically offer deposit products to increase our deposit-taking activities as a means of diversifying our sources of funding. We believe that the deposits of our individual customers provide us with a relatively low-cost, stable source of funding, as well as an opportunity to cross-market our other products and services. In this regard, we offer current accounts, time deposits and savings accounts to our individual customers. Current accounts are Chilean peso-denominated and the majority bear no interest (approximately 0.08% or 646 of our total current accounts are interest-bearing), and savings accounts are denominated in UF and bear a fixed-interest rate. Time deposits may be denominated in Chilean pesos, UF and U.S. dollars and most bear interest at a fixed rate with terms that range between seven to 360 days.

While demand has historically been focused on UF-denominated deposits during periods of high inflation, demand for Chilean peso-denominated deposits has increased in recent years as a consequence of lower and more stable inflation rates in Chile. This trend also occurred during the financial crisis of 2008 and 2009, when we benefited from a flight-to-quality effect. In fact, amid the high volatility and low interest rates observed in the financial markets throughout 2008 and 2009 (in line with monetary stimulus undertaken by central banks worldwide) customers increasingly deposited their funds in our current accounts, particularly those denominated in Chilean pesos, as they preferred liquidity to investing in products with low profitability. A similar phenomenon has taken place over the last three years as a result of the Central Bank’s monetary stimulus plan in response to Chile’s economic slowdown towards the end of 2013. Hence, as low interest rates have prevailed in Chile during 2014, 2015 and 2016, interest rates paid on Chilean peso-denominated saving accounts and time deposits have remained low. This trend encouraged investors to opt for current accounts over interest-bearing deposits. As a result, according to our management information system, annual average balances of current accounts and demand deposits managed by our Individual and SME Division increased by 17.6% and 10.4% in 2015 and 2016, respectively.

Consumer Finance Division (Banco CrediChile)

The Consumer Finance Division provides loans and other financial services to low and middle income segments (individuals whose monthly incomes range from Ch$180,000 to Ch$ 500,000), which historically have only been partially served by financial institutions. Also, our Consumer Finance Division serves micro businesses. Banco CrediChile represents an alternative delivery channel for our products and services to these segments, maintaining a separate brand supported by a network of 124 Banco CrediChile branches as of December 31, 2016. Banco CrediChile was established in 2004 from what was formerly our consumer banking division. During 2008, Banco CrediChile was merged with the consumer division of Citibank Chile (Corporación Financiera Atlas S.A.) as a consequence of our merger with Citibank Chile.

Banco CrediChile offers its customers a variety of banking products, such as consumer loans, credit cards, residential mortgage loans and a demand deposit account (see “—CuentaChile Demand Accounts”) targeted at lower income customers. As of December 31, 2016, Banco CrediChile had 895,823 customers and total loans outstanding that amounted to Ch$808,786 million, representing 3.2 % of our total loans outstanding as of the same date.

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The following table sets forth the composition of Banco CrediChile’s loan portfolio in accordance with our internal reporting policies, as of December 31, 2016:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Consumer loans |  |  |  |  |
Installment loans |  | 617,405 |  | 76.3 | %
Credit cards |  | 84,607 |  | 10.5 |
Lines of credit and other consumer loans |  | 193 |  | 0.0 |
Total consumer loans |  | 702,205 |  | 86.8 |
Residential mortgage loans |  | 73,547 |  | 9.1 |
Commercial loans |  | 33,034 |  | 4.1 |
Total |  | 808,786 |  | 100.0 | %

Our Consumer Finance Division focuses on developing and marketing innovative and customized products targeted to satisfy the needs of its customers while introducing them to the banking system. Banco CrediChile complements the services offered by our other business segments, especially our wholesale market segment, by offering services to employers, such as direct deposit capabilities for payroll payment purposes, which in turn enable employees to use our deposit services.

In recent years, CrediChile has strived to improve its value offering services by designing and implementing two new financial services, ‘Caja Chile’ and ‘Microbusiness Banking’. The former consists of a limited range of basic financial services (e.g. deposits, withdrawals and bill payments) offered to customers and non-customers through remote IT platforms located in small convenience stores within socially and/or geographically isolated areas of Chile. On the other hand, the ‘Microbusiness Banking’ is a specialized portfolio of financial services designed for Microbusiness (generally personal businesses) that includes financial advisory, lending and non-lending products and general financial solutions for a segment that has been traditionally uncovered by the banking services.

During 2016, Banco CrediChile continued to enhance these service models in order to penetrate those segments by offering innovative banking solutions. As of December 31, 2016, Banco CrediChile had 2,374 ‘CajaChile’ locations at various convenience stores located throughout geographically and/or socially isolated areas. Through these networks, CrediChile provides its customers with a basic array of financial services including bill payments, deposits, installments loan payments and cash withdrawals. As of the same date, commercial loans granted to microbusinesses accounted for approximately Ch$33,034 million, associated with nearly 56,000 customers. Given the constrained business expansion in light of the slowdown in the Chilean economy, during 2016, Banco CrediChile focused on operational efficiency, productivity and cost control. Accordingly, CrediChile continued to enhance its value offerings through remote contact channels such as internet-based services and mobile banking applications in order to reduce operations in on-site branches. As a result we were able to optimize CrediChile’s branch network by starting the closing process of some locations in 2016. Due to this strategy, CrediChile reached approximately 170,000 mobile banking users. In addition, throughout 2016, Banco CrediChile continued to promote “CuentaChile” by adding new benefits for users to enhance loyalty among its customers. Banco CrediChile also widened its customer base by adding approximately 142,000 new payroll payment accounts and approximately 60,000 agreements for payroll credits.

Banco CrediChile employs a specific credit scoring system, developed by our corporate risk division, as well as other criteria to evaluate and monitor credit risk. Thus, in order to ensure the quality of its loan portfolio, Banco CrediChile adheres to our general loan origination procedures, particularly with regard to the use of our credit scoring system and credit management policies, including the use of credit bureaus and the services of the SBIF. In addition, Banco CrediChile carries out rigorous procedures for the collection of past-due loans through Socofin S.A., our specialized collection subsidiary. We believe that we have suitable procedures and infrastructure in place to manage the risk exposure of Banco CrediChile. These procedures allow us to take advantage of the attractive growth and earnings potential of this market segment while at the same time managing our exposure to a higher risk segment. See “Item 3. Key Information—Risk Factors—Risks Relating to our Operations and the Chilean Banking

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Industry—The growth of our loan portfolio may expose us to increased loan losses” and “Item 3. Key Information—Risk Factors—Risks Relating to our Operations and the Chilean Banking Industry—Our loan portfolio may not continue to grow at the same or similar rate.”

Consumer Lending

Banco CrediChile provides short to medium term consumer loans and credit card services. As of December 31, 2016, Banco CrediChile had approximately 264,286 consumer loan debtors related to installment loans amounting to Ch$617,405 million. As of the same date, Banco CrediChile had outstanding loan balances related to credit cards of Ch$84,607 million.

Cuenta Chile Demand Accounts

Banco CrediChile launched CuentaChile Demand Accounts in 2014, offering its customers a deposit product that is flexible and easy to use. This product allows us to tap into a section of the consumer market that otherwise would not be able to access and participate in the banking system because of its risk profile. The CuentaChile Demand Account is a non-interest bearing demand deposit account without checking privileges that targets customers who want a secure and comfortable means of managing and accessing their money. Customers holding this account may use an ATM card linked to their CuentaChile Demand Account to make deposits or automatic payments to other Banco CrediChile accounts through a network of 7,622 ATMs available through the Redbanc network as of December 31, 2016. CuentaChile Demand Account holders may execute transactions in all CrediChile branches and carry out basic banking operations in the CajaChile’s nationwide network, which is present in most Chilean regions and communities. CuentaChile Demand Account holders are entitled to make use of internet-based banking platforms and mobile applications provided by Banco CrediChile while also receiving electronic money transfers and benefiting from diverse loyalty programs designed by Banco CrediChile, under the Cuenta Chile Club, which include discounts and special offers for a wide array of stores and services. Banco CrediChile previously offered its customers traditional demand accounts (each known as a CrediChile Demand Account) that entitled its holders to receive payroll deposits, withdraw money from ATMs and perform basic purchasing transactions. The CuentaChile Demand Account replaced and improved the former product offered by CrediChile by adding further benefits to its holders.

As of December 31, 2016, Banco CrediChile had approximately 568,373 active CuentaChile Demand accounts. Holders of these accounts pay an annual fee, based on the number of withdrawals on the account line of credit and interest on any outstanding balance under the line of credit. All fees and interest due on a CuentaChile Demand Account are withdrawn automatically on a monthly basis from funds available in the account. In addition, CuentaChile Demand Accounts allow us to offer our wholesale customers the ability to pay their employees by direct deposit of funds sent to the individual employee’s account at Banco CrediChile, thereby increasing the potential for stronger long term relationships with our wholesale customers and their employees.

Wholesale Banking Segment

Our wholesale banking segment serves the needs of corporate customers. In 2016, this business segment recorded annual operating revenues of approximately Ch$425,221 million, which represented 24.5% of our total operating revenues. Also, for the year ended December 31, 2016 this segment recorded an income before income tax of Ch$262,431 million, which represented 40.9% of our consolidated income before income tax. As of December 31, 2016, loans granted by this business segment amounted to Ch$10,642,700 million and represented 41.9% of our total loan portfolio.

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The following table sets forth the composition of our portfolio of loans to the wholesale market in accordance with our internal reporting policies, as of December 31, 2016:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Commercial credits |  | Ch$ | 7,916,161 |  | 74.4 | %
Foreign trade loans |  | 1,191,233 |  | 11.2 |
Leasing loans |  | 940,211 |  | 8.8 |
Factoring loans |  | 431,382 |  | 4.1 |
Other loans |  | 163,713 |  | 1.5 |
Total |  | Ch$ | 10,642,700 |  | 100.0 | %

As of December 31, 2016, we had 9,629 debtors out of a total of 19,925 wholesale customers. Our wholesale customers are engaged in a wide range of economic sectors. As of December 31, 2016, loans granted by our wholesale banking segment were mainly related to:

· financial services (approximately 24.8% of all loans granted by this business segment);

· manufacturing (approximately 15.1% of all loans granted by this business segment);

· construction (approximately 13.5% of all loans granted by this business segment);

· commerce and trade (approximately 13.2% of all loans granted by this business segment);

· communication and transportation (approximately 12.8% of all loans granted by this business segment);

· agriculture, forestry and fishing (approximately 5.0% of all loans granted by this business segment);

· utilities (approximately 4.7% of all loans granted by this business segment);

· community, social and personal services (approximately 4.3% of all loans granted by this business segment); and

· mining (approximately 1.8% of all loans granted by this business segment).

In line with our strategy of identifying and differentiating market segments in order to provide improved value propositions for a diversified customer base, three of our divisions provide our wholesale customer base with banking and financial products and services: (i) the Corporate Division and (ii) the Large Companies and Real Estate Division and (iii) the Special Businesses Division.

Corporate Division

The Corporate Division provides services to corporations with annual sales exceeding approximately Ch$70,000 million. This division’s customers consist of a large proportion of Chile’s publicly-traded and non-listed companies, subsidiaries of multinational companies and conglomerates (including those operating in the financial, commercial, manufacturing, industrial and infrastructure sectors), and projects and concessions.

As of December 31, 2016, we had 939 corporations as debtors out of a total of 2,905 customers in our Corporate Division. Also, this division managed total outstanding loans of Ch$3,865,677 million, which represented 15.2% of our total loan book as of the same date.

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The following table sets forth the composition of our Corporate Division’s loan portfolio in accordance with our internal reporting policies, as of December 31, 2016:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Commercial credits |  | Ch$ | 3,198,951 |  | 82.8 | %
Foreign trade loans |  | 359,425 |  | 9.3 |
Factoring loans |  | 129,617 |  | 3.4 |
Leasing loans |  | 80,863 |  | 2.1 |
Other loans |  | 96,821 |  | 2.5 |
Total |  | Ch$ | 3,865,677 |  | 100.0 | %

We offer a wide range of products to large corporations that include short- and long-term financing, working capital loans, mortgage loans, leasing, long-term syndicated loans and factoring, as well as investment banking services offered by our subsidiary Banchile Asesoría Financiera S.A. We also offer payment services (payrolls, suppliers, pensions, dividends, etc.), collection services and connections to international funds transfer networks, as well as traditional deposit products, in particular current accounts.

As of December 31, 2016, we were party to approximately 1,088 payment service contracts and approximately 298 collection service agreements with corporations. We believe that cash management and payment service contracts provide us with a source of low cost deposits and the opportunity to cross sell our products and fees to payees, many of whom maintain accounts with us. Under our collection contracts, we act as a collection agent for our corporate customers, providing centralized collection services for their accounts receivable and other similar payments. For the year ended December 31, 2016, joint volumes associated with collection and payment agreements increased by approximately 15.7%.

In order to provide highly competitive and differentiated services, our Corporate Division has the direct support of our Treasury and Money Market Operations segment, which directly fulfills our corporate customers’ liquidity, short-term loans and hedging needs. We have also improved our technology to facilitate connections with customers and enhance their self-service practices. Similarly, we offer derivative products, which we believe have become increasingly important, especially those associated with Chilean peso-U.S. dollar and UF-U.S. dollar forward contracts and interest rate swaps.

In recent years, the market for loans to corporations in Chile has been characterized by reduced margins due to increasing competition. This fierce competition has involved not only local banking players but also, increasingly, overseas lenders who are eager to lend to Chilean companies that hold high credit ratings supported by a high sovereign credit rating. Consequently, we have been focused on optimizing the profitability in this segment by enhancing our cross selling through the generation and enhancement of fee-based services, such as payroll processing, dividend payments and billing services, as well as computer banking services. This strategy has enabled us to maintain profitable relationships with our corporate customers while preserving the ability to grant loans when appropriate business opportunities arise.

Accordingly, during 2016 our Corporate Division continued to focus on enriching its value offering to satisfy customers’ needs. In this regard, the division has defined three strategic pillars: (i) maximize cross-selling and profitability at the business relationship level, (ii) improve the customer interaction experience with the bank’s diverse distribution channels and (iii) promote and motivate the division’s team to encourage “innovation.” These pillars are intended to optimize the risk-return relationship of this segment through non-lending revenues and customer proximity. In all of these areas, but especially in cross-selling, the synergies that arise from the Global Connectivity Agreement with Citigroup have been important when assisting our corporate customers with off shore transactions and advisory work.

Large Companies and Real Estate Division

Our Large Companies and Real Estate Division provides companies — with annual sales that range from approximately Ch$1,600 million to approximately Ch$70,000 million — with a broad range of financial products and services (such as electronic banking, leasing, foreign trade and financial advisory). Customers served by this

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division are those related to the commercial, manufacturing, agricultural, forestry, fishing, infrastructure and real estate sectors, among others.

As of December 31, 2016, we had 8,612 large companies and real estate debtors out of a total of 17,020 customers in this division. Loans granted by the Large Companies and Real Estate Division amounted to Ch$6,360,142 million as of the same date, which represented 25.1% of our total loans.

The following table sets forth the loan portfolio composition of the Large Companies and Real Estate Division, in accordance with our internal reporting policies, as of December 31, 2016:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Commercial credits |  | Ch$ | 4,300,740 |  | 67.8 | %
Leasing loans |  | 859,346 |  | 13.5 |
Foreign trade loans |  | 831,808 |  | 13.1 |
Factoring loans |  | 301,765 |  | 4.8 |
Other loans |  | 66,483 |  | 1.0 |
Total |  | Ch$ | 6,360,142 |  | 100.0 | %

Products and services offered by this division are mainly related to commercial loans, lines of credit, foreign trade and foreign currency transactions, factoring services, leasing, mortgage loans, syndicated loans, mergers and acquisitions, debt restructuring assistance, payments and collections services, current accounts and related services, corporate credit cards, cash and investment management, forward contracts to hedge against currency fluctuations and insurance brokerage.

This division aims to provide its customers with excellent service based on proactive financial support that enhances long term relationships with customers. Over time, the division has developed service models intended to take advantage of synergies arising from the interaction of account and specialized support executives responsible for ensuring comprehensive customer service. These models have enabled this division to strengthen customer relationships and product offerings.

In 2016, this division continued to prioritize a customer centric approach in order to maintain a market-leading position in commercial banking. The high level of satisfaction, together with improvement in terms of problem solving, allowed the division to sustain business growth by recording an annual increase of 2.2% in average loans amid a lackluster economic environment that has led companies to constrain capital expenditures.

Our leasing and factoring businesses are part of the Large Companies and Real Estate Division.

Special Businesses Division

Our Special Businesses Division was created in 2016 with the aim of providing tailored financial products and services to family offices representing the interests of the wealthiest local families. Thus, in addition to traditional lending products, this division offers a wide range of non-lending services related to project finance, deal structuring associated with business acquisitions, cash management, deposits and funds administration, financial advisory, among others. Also, this division is in charge of coordinating and overseeing our Trade Finance Unit and our International Private Banking Unit.

As of December 31, 2016, our Special Businesses Division had approximately 78 borrowers out of a total of 449 customers. In addition, as of the same date, loans granted by this division accounted for Ch$416,836 million, which represented 1.6% of our total loans.

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The following table displays the loan portfolio composition of the Special Businesses Division, in accordance with our internal reporting policies, as of December 31, 2016:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |
Commercial credits |  | Ch$ | 416,470 |  | 99.9 | %
Lines of Credit |  | 260 |  | 0.1 |
Other loans |  | 106 |  | 0.0 |
Total |  | Ch$ | 416,836 |  | 100.0 | %

During 2016 the Special Businesses Division focused on integrating its diverse units while outlining a comprehensive strategy intended to take advantage of opportunities that arise in the local market within the family office sub-segment. In this group of customers, relationships are crucial and, therefore, this division has concentrated on reinforcing the team’s capabilities while establishing a collaborative work relationship with our subsidiaries Banchile Administradora General de Fondos and Banchile Corredora de Bolsa in order to put their wide range of mutual funds management and stock brokerage offers at the disposal of these customers. In this regard, the business scope of this division focuses on assets but, more importantly, focuses on the ability to attract liabilities such as deposits and wealth management, which permit us to benefit from funding and cross-selling.

Treasury and Money Market Operations

Our Treasury and Money Market Operations business segment provides a wide range of financial services to our customers, including currency intermediation, forward contracts, interest rate swaps, transactions under repurchase agreements and investment products based on bonds, mortgage finance bonds and deposits.

In addition, our Treasury and Money Market Operations business segment is focused on managing our currency, interest rate and maturity gaps, ensuring adequate liquidity levels, managing our investment portfolio and performing the intermediation of fixed-income instruments, currencies and derivatives. Interest rate gap management is aimed at generating an adequate funding structure, prioritizing our capitalization and asset and liability cost structure and funding source diversification.

The Treasury and Money Market Operations business segment is also responsible for: (i) the issuance of short- and long-term senior bonds, as well as long-term subordinated bonds, in Chile or abroad, (ii) monitoring compliance with regulatory deposit limits, technical reserves and maturity and rate matches/mismatches, (iii) monitoring our adherence to the security margins defined by regulatory limits, and risk limits for interest rate, currency and investment gaps. This segment continually monitors the Bank’s cost of funding by benchmarking with the rest of the local financial system and financing alternatives in Chile or abroad.

Regarding funding functions carried out by our Treasury, during 2016, we continued to develop a funding diversification strategy by conducting important transactions in Chile and abroad. This strategy is aimed at maintaining a competitive cost of funding that supports the value offerings we provide to our wide customer base and improving our liquidity by issuing debt of longer maturities that match long-term assets. For that reason, we are continually seeking alternative sources, types of instruments and markets.

During 2016, aligned with the moderate expansion of our loan book, and the less favorable conditions in overseas markets, we reduced our demand for funding, especially abroad. In terms of long-term funding, our total debt placements amounted to Ch$804,979 million (approximately U.S.$1,201 million). In a breakdown by type of instrument, our main sources of funding were the UF-denominated long-term bonds, placed in the local market for approximately Ch$558,525 million (nearly U.S.$833 million), with tenors ranging from five to 12 years that matched a significant portion of our UF-denominated long-term assets, such as residential mortgage and commercial loans. In addition, we continued to make use of our MTN Program by carrying out three placements in Japan for approximately Ch$144,894 million (nearly U.S.$215 million) with five-year tenors. Furthermore, we issued an eight-year senior bond in Switzerland, denominated in Swiss Francs, for approximately Ch$101,560 million (approximately U.S.$151 million). As we do every year, during 2016 we updated our MTN Program up to an amount of U.S.$3 billion.

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Additionally, for the first time in three years we carried out three consecutive placements of UF-denominated subordinated bonds in the local market for approximately Ch$82 billion (approximately U.S.$123 million). These funds are intended to finance long-term assets to improve our capital adequacy as they can be computed as Tier 2 capital.

For short-term financing purposes we continued using our Commercial Paper Program in the United States by placing approximately Ch$532,852 million (nearly U.S.$795 million) of commercial paper. Nevertheless, given the short duration of these liabilities, as of December 31, 2016, we had an outstanding balance of approximately Ch$181,441 million (approximately U.S.$271 million) of commercial paper. Lastly, we generally conduct international bond issuances only if the cost (including costs of interest rate swaps and other transactional expenses) is below the cost of raising funds locally and the currency or interest rate exposure is fully hedged via cross currency swaps.

The funding functions carried out by our Treasury division are complemented by our international area, namely International Financial Institutions (“IFI”), which manages relations with correspondent banks worldwide, facilitating international payments and obtaining foreign currency financing for us. As of December 31, 2016, we have established a network of approximately 600 foreign banks, among which we maintained credit relationships with approximately 150 correspondent banks, from which we maintained 26 account relationships. IFI played an important role in structuring international transactions aimed at diversifying our funding.

Regarding the management of our securities portfolio, as of December 31, 2016, the portfolio amounted to Ch$1,753,564 million and was composed of available-for-sale securities that totaled Ch$373,606 million and securities held for trading amounting to Ch$1,379,958 million. As for the type of instruments included in our securities portfolio, as of December 31, 2016, 59.2% consisted of securities issued by local financial institutions, 30.9% consisted of securities issued by the Central Bank and the Chilean government, and 9.9% consisted of securities issued by non-financial Chilean corporate issuers and other securities. Our investment strategy is designed to supplement our expected profitability, risks and economic variable projections while adhering to the regulatory guidelines and internal limits defined by our finance committee. In this regard, neither proprietary trading nor speculation on equity holdings are business goals for us and, therefore, equity instruments only represented 0.3% of our investment portfolio as of December 31, 2016.

Operations through Subsidiaries

We have made several strategic long-term investments in financial services companies that are engaged in activities complementary to our commercial banking activities. In making these investments our goal is to develop a comprehensive financial group capable of meeting the diverse financial needs of our current and potential clients by offering traditional banking products and specialized financial services through our different subsidiaries.

The following table sets forth information with respect to our financial services subsidiaries in accordance with our internal reporting policies as of December 31, 2016:

|  | Assets |  | Equity |  | Net Income |
|  | (in millions of Ch$) |
BANK’S INTERNAL REPORTING POLICIES |  |  |  |  |  |  |
Banchile Corredores de Bolsa S.A. |  | Ch$ | 446,526 |  | Ch$ | 80,438 |  | Ch$ | 6,390 |
Banchile Administradora General de Fondos S.A. |  | 68,344 |  | 58,092 |  | 18,841 |
Banchile Corredores de Seguros Ltda. |  | 14,368 |  | 6,902 |  | 2,709 |
Banchile Asesoria Financiera S.A. |  | 3,022 |  | 2,329 |  | 588 |
Banchile Securitizadora S.A. |  | 588 |  | 524 |  | (25 | )
Socofin S.A. |  | 8,620 |  | 1,523 |  | (1,790 | )
Total |  | Ch$ | 541,468 |  | Ch$ | 149,808 |  | Ch$ | 26,713 |

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The following table sets forth information with respect to our ownership interest in our financial services subsidiaries as of December 31, 2016:

|  | Ownership Interest |
|  | Direct (%) |  | Indirect (%) |  | Total (%) |
Banchile Corredores de Bolsa S.A. |  | 99.70 |  | 0.30 |  | 100.00 |
Banchile Administradora General de Fondos S.A. |  | 99.98 |  | 0.02 |  | 100.00 |
Banchile Corredores de Seguros Ltda. |  | 99.83 |  | 0.17 |  | 100.00 |
Banchile Asesoría Financiera S.A. |  | 99.96 |  | — |  | 99.96 |
Banchile Securitizadora S.A. |  | 99.01 |  | 0.99 |  | 100.00 |
Socofin S.A. |  | 99.00 |  | 1.00 |  | 100.00 |

On June 19, 2013, Banco de Chile acquired all of the shares of Banchile Factoring S.A. owned by Banchile Asesoría Financiera. As a result of this transaction, Banco de Chile fully acquired the assets and liabilities of Banchile Factoring S.A. and on June 30, 2013 this subsidiary was dissolved.

During 2014, we began a voluntary dissolution process for Banchile Trade Services Limited in Hong Kong, which was formally declared dissolved on July 5, 2016.

On December 19, 2016, Banco de Chile acquired all of the shares of Promarket S.A. and that subsidiary was dissolved.

Securities Brokerage Services

We provide securities brokerage services through Banchile Corredores de Bolsa S.A. Banchile Corredores de Bolsa S.A. is registered as a securities broker with the SVS, the regulator of Chilean publicly listed companies, and is a member of the Santiago Stock Exchange and the Chilean Electronic Stock Exchange. Since it was founded in 1989, Banchile Corredores de Bolsa S.A. has provided stock brokerage services, fixed income investments and foreign exchange products to individuals and companies through our branch network. During the year ended December 31, 2016, Banchile Corredores de Bolsa S.A. recorded an aggregate stock trading turnover on the Santiago Stock Exchange, the Chilean Electronic Stock Exchange and the Valparaíso Stock Exchange that amounted to approximately Ch$3,857,333 million, which represented a 9.7% market share within the Chilean stock market.

Also, as of December 31, 2016, Banchile Corredores de Bolsa S.A. had equity amounting to Ch$80,438 million and, for the year ended December 31, 2016, recorded net income of Ch$6,390 million, which represented 1.1% of our consolidated net income for that period (under the bank’s internal reporting policies).

In early 2009, Citibank Agencia de Valores S.A. merged with and into Banchile Corredores de Bolsa S.A.

Mutual and Investment Fund Management

Since 1980, we have provided mutual fund management services through Banchile Administradora General de Fondos S.A. (formerly Banchile Administradora de Fondos Mutuos S.A.). As of December 31, 2015, according to data published by the Chilean Mutual Funds Association, Banchile Administradora General de Fondos S.A. was the largest mutual fund manager in Chile, managing approximately 21.1% of all Chilean mutual funds’ assets. Also, as of December 31, 2016, Banchile Administradora General de Fondos S.A. operated 76 mutual funds and had Ch$6,507,037 million in assets under management owned by 485,298 corporate and individual investors. As of the same date, Banchile Administradora General de Fondos S.A. operated 18 public investment funds (Deuda Chile, Chile Small, Deu Corp 3-5, Chile Blend, USA Equity, Rentas Inmobiliarias I, VI, VII, VIII, Deuda Global, MarketP Glob, MarketP EEUU, Rentas Habit Plusvalía, Europe Equity, Latam High Yield, Minero Asset and Latam SMCAP). As of December 31, 2016, Banchile did not manage private investment funds. However, as of December 31, 2016, Banchile managed a total amount of Ch$626,750 million in net assets on behalf of 450 participants.

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The following table sets forth information regarding the various mutual funds managed by Banchile Administradora General de Fondos S.A. as of December 31, 2016:

|  |  |  | As of December 31, 2016 |
Name of Fund |  | Type of Fund |  | Net Asset Value (in millions of Ch$) |  | Number of Investors |
AHORRO |  | Fixed income (medium/long term) |  | 452,165 |  | 36,549 |
ALIANZA |  | Fixed income (medium/long term) |  | 208,558 |  | 28,205 |
ASIA |  | Equity |  | 6,504 |  | 5,243 |
ASIATICO ACCIONARIO |  | Equity |  | 6,666 |  | 4,836 |
BANCHILE-ACCIONES |  | Equity |  | 16,025 |  | 3,145 |
BONOS UF PLUS 1 |  | Structured |  | 26,506 |  | 837 |
BOOSTER ACCIONES EUR |  | Structured |  | 3,196 |  | 116 |
BOOSTER ACCIONES USA |  | Structured |  | 1,805 |  | 69 |
BOOSTER JAPON ACION |  | Structured |  | 1,836 |  | 51 |
BOOSTER USA |  | Structured |  | 7,169 |  | 147 |
CAPITAL EFECTIVO |  | Fixed income (short term) |  | 595,814 |  | 6,334 |
CAPITAL EMPRESARIAL |  | Fixed income (short term) |  | 370,357 |  | 4,615 |
CAPITAL FINANCIERO |  | Fixed income (short term) |  | 414,464 |  | 15,767 |
CAPITALISTA ACC |  | Equity |  | 1,297 |  | 1,484 |
CASH |  | Fixed income (short term) |  | 123,280 |  | 6,486 |
CHILE 18 q |  | Equity |  | 19,863 |  | 6,775 |
CHILE ACCIONARIO |  | Equity |  | 9,924 |  | 1,590 |
CORPORATE DOLLAR |  | Fixed income (short term) |  | 695,693 |  | 20,875 |
CORPORATIVO |  | Fixed income (short term) |  | 157,579 |  | 11,764 |
CRECIMIENTO |  | Fixed income (short/medium term) |  | 112,739 |  | 12,722 |
CUPON PLUS |  | Structured |  | 1,694 |  | 103 |
DEPOSITO XXI |  | Fixed income (medium/long term) |  | 513,167 |  | 29,906 |
DEUDA DOLAR |  | Fixed income (medium/long term) |  | 32,763 |  | 796 |
DEUDA ESTATAL |  | Fixed income (medium/long term) |  | 6,312 |  | 693 |
DEUDA ESTATAL PESOS |  | Fixed income (medium/long term) |  | 6,189 |  | 1,829 |
DEUDA ESTATAL UF 3-5 |  | Fixed income (medium/long term) |  | 39,638 |  | 22,521 |
DEUDA PESOS 1-5 AÑOS |  | Fixed income (medium/long term) |  | 20,274 |  | 2,281 |
DISPONIBLE |  | Fixed income (short term) |  | 41,776 |  | 30,208 |
DOLLAR INVESTMENT G. |  | Fixed income (medium/long term) |  | 14,306 |  | 861 |
EMERGING |  | Equity |  | 8,915 |  | 8,277 |
EMERGING MARKET |  | Equity |  | 5,060 |  | 778 |
ESTRATEGIA AGRESIVA |  | Blend |  | 7,835 |  | 793 |
ESTRATEGIA CONS |  | Blend |  | 56,580 |  | 3,772 |
ESTRATEGIA MODERADA |  | Blend |  | 46,116 |  | 3,182 |
ESTRATEGICO |  | Fixed income (medium/long term) |  | 236,225 |  | 10,870 |
ESTRUCTURADO NIVEL 9 |  | Structured |  | 1,724 |  | 54 |
EURO MONER MARKET |  | Fixed income (short term) |  | 18,097 |  | 2,841 |
EUROPA DESARROLLADA |  | Equity |  | 23,906 |  | 8,749 |
FLEXIBLE |  | Fixed income (short term) |  | 46,202 |  | 7,737 |
GLOBAL DOLLAR |  | Equity |  | 5,923 |  | 369 |
GLOBAL MID CAP |  | Equity |  | 11,443 |  | 1,397 |
HORIZONTE |  | Fixed income (medium/long term) |  | 363,915 |  | 31,399 |
INVERSION BRASIL |  | Equity |  | 2,383 |  | 577 |
INVERSION CHINA |  | Equity |  | 1,697 |  | 355 |
INVERSION DOLLAR 30 |  | Blend |  | 1,968 |  | 147 |
INVERSIO USA |  | Equity |  | 58,532 |  | 9,514 |
INVERSIONES ALTERNAT |  | Blend |  | 12,517 |  | 6,648 |
INVERSIONISTA 1 |  | Equity |  | 11,083 |  | 149 |
JAPON ACCIONARIO |  | Equity |  | 3,899 |  | 6,862 |
JAPON NIVEL 100 |  | Structured |  | 6,159 |  | 325 |
LATAM MID CAP |  | Equity |  | 8,503 |  | 6,878 |
LIQUIDEZ 200 |  | Fixed income (short term) |  | 264,129 |  | 19,829 |
LIQUIDEZ FULL |  | Fixed income (short term) |  | 103,958 |  | 6,218 |
MID CAP |  | Equity |  | 9,046 |  | 2,961 |
MULTIACTIVO AGRESIVO |  | Blend |  | 12,845 |  | 1,522 |
MULTIACTIVO CONSERVA |  | Blend |  | 28,728 |  | 1,339 |

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|  |  |  | As of December 31, 2016 |
Name of Fund |  | Type of Fund |  | Net Asset Value (in millions of Ch$) |  | Number of Investors |
MULTIACTIVO MODERADO |  | Blend |  | 19,569 |  | 1,444 |
NIVEL 100 |  | Structured |  | 7,504 |  | 416 |
NIVEL 90 |  | Structured |  | 3,708 |  | 222 |
OPOTUNIDADES SECTOR |  | Equity |  | 3,440 |  | 576 |
PACIFICO ACCIONARIO |  | Equity |  | 277 |  | 117 |
PATRIMONIAL |  | Fixed income (short term) |  | 154,972 |  | 16,726 |
PERFORMANCE |  | Fixed income (short/medium term) |  | 9,268 |  | 7,905 |
PLUS VII |  | Structured |  | 5,392 |  | 340 |
QUANT GLOAL |  | Blend |  | 2,245 |  | 296 |
REAL ESTATE EUROPE |  | Structured |  | 3,081 |  | 108 |
RENDIMIENTO CORTO |  | Fixed income (short term) |  | 237,032 |  | 192 |
RENTA FUTURA |  | Fixed income (medium/long term) |  | 415,513 |  | 13,313 |
RETORNO ACCIONARIO |  | Equity |  | 1,144 |  | 131 |
RETORNO DOLAR |  | Fixed income (medium/long term) |  | 35,520 |  | 1,249 |
RETORNO L.P. UF |  | Fixed income (medium/long term) |  | 138,885 |  | 24,628 |
SMALL —MID CAP USA |  | Structured |  | 1,809 |  | 111 |
U.S. DOLLAR |  | Equity |  | 12,677 |  | 572 |
US MID CAP |  | Equity |  | 25,735 |  | 1,948 |
UTILIDADES |  | Fixed income (short/medium term) |  | 145,829 |  | 13,737 |
VISION DINAMICA E |  | Blend |  | 18,491 |  | 917 |
Total |  |  |  | 6,507,037 |  | 485,298 |

As of December 31, 2016, Banchile Administradora General de Fondos S.A. had equity of Ch$58,092 million and, for the year ended December 31, 2016, net income of Ch$18,841 million, which represented 3.4% of our 2016 consolidated net income (under the bank’s internal reporting policies).

Financial Advisory Services

We provide financial advisory and other investment banking services to our customers through Banchile Asesoría Financiera S.A. The services offered by Banchile Asesoría Financiera S.A. are primarily targeted to our corporate customers and include advisory services concerning mergers and acquisitions, restructuring, project finance and strategic alliances. As of December 31, 2016, Banchile Asesoría Financiera S.A. had equity of Ch$2,329 million and, for the year ended December 31, 2016, recorded net income of Ch$588 million, which represented 0.1% of our 2016 consolidated net income (under the bank’s internal reporting policies).

Insurance Brokerage

We provide insurance brokerage services to our customers through Banchile Corredores de Seguros Limitada (Banchile Corredores de Seguros LTDA.). In 2000, we began to offer life insurance policies associated with consumer loans and non-credit related insurance to our individual customers and the general public. As of December 31, 2016, Banchile Corredores de Seguros Limitada had equity of Ch$6,902 million and, for the year ended December 31, 2016 it recorded net income of Ch$2,709 million, which represented 0.5% of our 2016 consolidated net income (under the bank’s internal reporting policies). According to the SVS, as of December 31, 2016, Banchile Corredores de Seguros Limitada had a 4.5% market share in the total amount of life and casualty insurance policies (in Chilean pesos) sold by insurance brokerage companies in Chile, excluding life annuities.

Securitization Services

We offer investment products to meet the needs of institutional investors, such as private pension funds and insurance companies, through Banchile Securitizadora S.A. This subsidiary securitizes financial assets, and issues debt instruments with credit ratings that can be traded in the Chilean marketplace, backed by a bundle of revenue producing assets of the client company. As of December 31, 2016, Banchile Securitizadora S.A. had equity of Ch$524 million and, for the year ended December 31, 2016, the subsidiary reported a net loss of Ch$25 million (under bank’s internal reporting policies). Also as of December 31, 2016, Banchile Securitizadora S.A. had a 13.9%

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market share in the total volume of assets securitized in Chile. This market share refers to the percentage of existing stock of securitized assets as of the mentioned date.

Collection Services

Socofin S.A. provides judicial and extra judicial loan collection services to the Bank. As of December 31, 2016, Socofin S.A. had equity of Ch$1,523 million and, for the year ended December 31, 2016, net loss of Ch$1,790 million (under the bank’s internal reporting policies).

Distribution Channels and Electronic Banking

Our distribution network provides integrated financial services and products to our customers through a wide range of channels. The network includes ATMs, branches, internet-based banking platforms, mobile banking applications and call centers. As of December 31, 2016, we had 1,453 ATMs (that form part of Redbanc’s network of 7,622 ATMs) that allowed our customers to conduct self-service banking transactions during banking and non-banking hours.

As of December 31, 2016, we had a network of 423 retail branches throughout Chile. Our branch system serves as a distribution network for all of the products and services offered to our customers. Our full-service branches accept deposits, cash withdrawals, offer the full range of our retail banking products, such as consumer loans, credit cards, mortgage loans and current accounts, and provide financial and non-financial information to current and potential customers.

We offer electronic banking services to our customers 24 hours a day through our website, www.bancochile.cl, which has tailored homepages for the different segments we serve. Thus, by accessing our website, our individual customers may execute electronic money transfers, access their account balances, pay utilities bills, apply for loans, purchase insurance premiums, and so on. On the other hand, our corporate homepage offers a broad range of services, including the payment of bills, electronic fund transfers, non-charge orders, as well as a wide variety of account inquiries. These services include our office banking service, Banconexion Web for Enterprises, which enables our corporate customers to perform all of their banking transactions from their offices. Our homepage also offers products with exclusive benefits provided by our customer loyalty marketing programs, which enhance our relationships with customers. Through the jointly administered website of Banchile Administration General de Fondos and Banchile Corredora de Bolsa, our mutual funds and securities brokerage subsidiaries, respectively, we also provide customers interested in investing and saving their funds with an internet-based platform on which they can trade stocks and currencies, make time deposits and take positions in mutual funds, foreign stock markets, investments funds and derivatives. Our foreign trade customers can rely on our international business homepage, www.bancochile.com, which enables them to inquire about the status of their foreign trade transactions and perform transactions, such as opening letters of credit, recording import collection and hedging on instructions and letters of credit. According to our management information systems, on an average monthly basis, during 2016, approximately 29.9 million transactions were performed every month on our website, of which approximately 3.1 million were monetary transactions. Also, according to the SBIF, on average approximately 824,241 (including one time visits by both individuals and companies) accessed our website every month in 2016. This translated into approximately 42.3 million visits to our website in 2016, on an average monthly basis.

Also, we provide our customers with access to a 24-hour phone-bank through which they can access account information and execute certain transactions. This service, through which we receive over 426,557 calls per month on average, has enabled us to develop customer loyalty campaigns, sell financial products and services, answer specialized inquiries and receive and resolve complaints by customers and non-customers.

Lastly, over the last two years we have devoted efforts to enhance our mobile banking platforms by developing and launching diverse applications. In 2014, we released the mobile applications MiBanco | MiPago | MiBeneficio. Similarly, in 2015 we launched MiCuenta | MiPass | MiSeguro. MiBanco is a mobile banking platform that enables our customers to perform most of the operations they can execute on our website, such as accessing their account balances, making bill payments and electronic money transfers, carrying out cash advances from credit cards to checking accounts. MiPago is a specialized mobile application that permits requests for reimbursements from other Banco de Chile’s customers and performs the transaction by generating and scanning a QR code, which

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reinforces the security standards for these types of operations. MiCuenta is a mobile application that enables users to make monthly payments associated with utility bills and other types of services. MiPass is a password-generating application that, among other features, allows users to set a list of money transfer recipients to make transfers without requiring another password-generating device. During 2016, we continued to enhance our mobile value offering by giving mass-market appeal to MiPass, which we believe is an effective way to replace physical devices while improving efficiency and security in transactions. MiSeguro provides our customers with the ability to enroll in new insurance policies, to obtain information on their insurance premiums and to request post-sale support, all through the use of the smartphone application. As of December 31, 2016, approximately 12.2 million monetary transactions had been carried out through our mobile applications MiBanco, MiCuenta and MiPago.

Competition

Overview

The Chilean market for banking and other financial services is highly and increasingly competitive and consists of various market sectors. The most important sector is commercial banking with total loans (excluding operations of subsidiaries abroad) representing 84.3% of the Chilean GDP as of December 31, 2016. As of the same date, the Chilean banking industry consisted of 23 banks, 22 of which were private sector banks and one state-owned bank, namely, Banco del Estado. As of December 31, 2016, the five largest Chilean banks accounted for approximately 76.5% of all outstanding loans granted by Chilean financial institutions (excluding operations of subsidiaries abroad): Banco Santander—Chile (19.1%), Banco de Chile (18.0%), Banco del Estado (14.7%) and Banco de Crédito e Inversiones (13.3%) and Banco Itaú-Corpbanca (11.4%).

We face significant and increasing competition in all market segments in which we operate. As a comprehensive commercial bank that offers a wide range of services to all types of enterprises and individual customers, we deal with a variety of competitors, ranging from large private sector commercial banks to more specialized entities, such as “niche” banks. We also increasingly face competition, from non-banking companies like large department stores, private compensation funds, and saving and credit cooperatives with respect to some of our credit products, such as credit cards and consumer loans. Furthermore, in recent years and given the outstanding credit rating held by the country, as well as the liquidity observed in overseas markets, local middle market, corporations and multinational branches in Chile have increasingly replaced loans rendered by local banks with off-shore long-term debt. In addition, we face competition from other types of competitors, such as leasing, factoring and automobile financing companies (especially in lending products), as well as mutual funds, pension funds and insurance companies, within the market for savings and mortgage loans. Nevertheless, banks continue to be the main suppliers of leasing, factoring and mutual funds, while the insurance brokerage business has become an important component of the value offerings provided by banks.

Within the local banking industry, our primary competitors are the main private sector commercial banks in Chile, namely, Banco Santander—Chile, Banco de Crédito e Inversiones, Banco Bilbao Vizcaya Argentaria Chile (BBVA), and Itaú-Corpbanca. Nevertheless, we also face competition from Banco del Estado, a state-owned bank, which has a larger customer base than we do. Banco del Estado, which operates under the same regulatory regime as Chilean private sector banks, was the third largest bank in Chile as of December 31, 2016, with outstanding total loans of Ch$20,745,293 million, representing a 14.7% market share (excluding operations of subsidiaries abroad), according to data published by the SBIF.

In the retail market, we compete with other private sector Chilean banks, as well as with Banco del Estado, which has a large individual customer base. Among private sector banks, we believe our strongest competitors in this market are Banco Santander—Chile and Banco de Crédito e Inversiones, as these banks have developed diversified business strategies focused on both small and medium-sized companies and lower to middle income segments of the Chilean population. In addition, we believe our strongest competitors in the high income individual segment are Banco Santander—Chile, Banco Itaú-Corpbanca, Banco Bice and Banco Security, as these banks rely on specialized business models that provide wealth management and traditional banking services, as we do.

Historically, commercial banks in Chile have competed in the retail market against each other, and finance companies and department stores, with the latter two having traditionally been focused on consumer loans to low

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and middle-income segments. However, finance companies gradually disappeared between the 1990s and 2000s, as most of them merged into the largest commercial banks that dominate the Chilean banking industry today. Also, by the end of 1990s, the Chilean financial industry witnessed the rise of non-traditional banking competitors, such as large department stores. During the 2000s, these players gained increasing significance in the consumer lending sector, as they were permitted to issue financial products such as credit cards. Currently, there are three consumer oriented banks affiliated with Chile’s largest department stores: Banco Falabella, Banco Ripley and Banco Paris. Although these banks had a combined market share (excluding operations of subsidiaries abroad) of only 1.7% as of December 31, 2016, according to the SBIF, the presence of these banks is likely to make consumer banking more competitive over the next few years, especially within the lower income segment. As of December 31, 2016, the consumer loans granted jointly by these banks represented a 9.1% of the total consumer loans rendered by the industry (excluding operations of subsidiaries abroad).

In the wholesale market, we believe our strongest competitors are also Banco Santander—Chile, Banco de Crédito e Inversiones, Itaú-Corpbanca and Banco Bilbao Vizcaya Argentaria Chile (BBVA). Similarly, we believe these banks are our most significant competitors in the small and medium sized companies’ business segment.

We also compete, mainly through our subsidiaries, with companies that offer non-banking specialized financial services in the high-income individuals segment and the middle market and corporate segment such as Larrain Vial, BTG Pactual and IM Trust, whose core businesses are stock brokerage, financial advisory and wealth management services. Other Chilean commercial banks also compete in these markets of specialized financial services, but they are less focused on such businesses.

The Chilean banking industry has experienced increased levels of competition in recent years from domestic as well as foreign banks. This phenomenon has triggered a consolidation wave within the industry and the creation of more comprehensive banking entities that participate in most of our markets. Consequently, banks’ strategies have been increasingly focused on reducing costs and improving efficiency standards in order to compete effectively with the larger banks. Although we are making our best efforts in order to operate within this competitive environment, we acknowledge that our income may decrease as a result of increasing competition.

Regarding mergers and acquisitions events in the local banking industry, most of these transactions have involved international players seeking to participate in the local market. Thus, in mid-1996, Banco Santander of Spain took control of Banco Osorno and merged it into its Chilean operations, changing its name to Banco Santander-Chile. In January 1997, Banco O’ Higgins and Banco de Santiago merged, forming Banco Santiago and in 1999 Banco Santander of Spain acquired Banco Santiago. During 2001, Banco de Chile merged with Banco de A. Edwards, which was effective on January 1, 2002. In August 2002, Banco Santiago and Banco Santander—Chile, then the second and fourth largest banks in Chile, respectively, merged and became Chile’s largest bank under the Banco Santander-Chile brand name. In 2003, Banco del Desarrollo merged with Banco Sudamericano, and in 2004, Dresdner Banque Nationale de Paris merged with Banco Security. In 2005, Banco de Crédito e Inversiones merged with Banco Conosur. In 2007, Banco Itaú acquired Bank Boston unit in Chile, while Rabobank acquired HNS Bank and Scotiabank acquired Banco del Desarrollo. In 2008, we merged with Citibank Chile, and afterwards the SBIF authorized the opening of a branch of the Norwegian bank DnB NOR and the acquisition of ABN Amro Bank by The Royal Bank of Scotland. In early 2009, the merger agreement between Scotiabank Sudamericano and Banco del Desarrollo was completed, through which the former became Scotiabank Chile and the latter ceased to exist. In addition, during 2009, Banco Monex was acquired by Consorcio Group, which absorbed the operations of the former and its subsidiaries, becoming Banco Consorcio. Furthermore, by the end of 2013 Corpbanca’s controlling shareholders announced its intention to sell part of its stake to a local or international player. On January 29, 2014, Corpgroup (the controlling shareholder of Corpbanca) accepted the bid of Brazil’s Itau Unibanco, through which Itau merges its own Chilean and Colombian subsidiaries with Corpbanca. The merger was approved by the SBIF in September 2015 and Banco Itaú Chile became Banco Itaú-Corpbanca. The merged company started operations on April 1, 2016. As of December 31, 2016, the merged bank had an 11.4% market share, excluding operations of subsidiaries abroad.

In addition, consolidation and overseas expansion has emerged as a means of inorganic growth for local banks. Actually, during 2012 Corpbanca, fourth ranked among Chilean private sector banks in terms of total loans as of December 31, 2011, acquired a former Santander Group’s subsidiary in Colombia and consolidated its balance sheet and results of operations beginning May 31, 2012. Also, by the end of 2012, Corpbanca made a bid for

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acquiring Helm Bank in Colombia. According to publicly available information, the bid process was completed and fully authorized by the SBIF in July 2013 and Corpbanca started to consolidate the balance sheet of this new subsidiary beginning August 31, 2013. Given the merger between Banco Itaú Chile and Corpbanca in 2016, assets held by former Corpbanca subsidiaries in Colombia were seized by the merged bank. Hence, as of December 31, 2016, loans associated with Banco Itaú-Corpbanca’s operations in Colombia amounted to Ch$5,011,954 million and represented 3.6% of the industry’ total loans.

Similarly, by the end of May 2013, Banco de Crédito e Inversiones (“BCI”)—the third largest private sector bank in Chile in terms of total loans as of December 31, 2016, with a 13.3% market share (excluding operations of subsidiaries abroad)—announced the acquisition of the City National Bank, headquartered in the United States. According to public information published by the SBIF, the process was fully authorized and completed in October 2015 and BCI started to consolidate the balance sheet on the same date. As of December 31, 2016, loans associated with BCI’s operation in the United States amounted to Ch$3,611,535 million and represented 2.6% of the industry’s total loans.

Furthermore, during 2014 the Chilean banking industry witnessed the entry of new market players and changes in the ownership structure of certain competitors. By the end of August 2014, Banco International announced the intention of Inversiones la Construcción (“ILC”) to take control of the bank by acquiring a 50.1% stake from the controlling shareholder, “Baninter”. Banco Internacional is a small bank within the Chilean banking industry and is mostly focused on the wholesale banking segment. As of December 31, 2015, Banco Internacional’s loan book represented 0.6% of the total outstanding loans of the industry (excluding operations of subsidiaries abroad). On the other hand, on May 30, 2014, the SBIF authorized the existence and approved the bylaws of “Banco BTG Pactual Chile.” This bank, a Chilean subsidiary of Brazil-based bank BTG Pactual, was already operating in the Chilean financial industry since 2012, providing stock brokerage, mutual funds management and investment banking services. Banco BTG Pactual Chile received the final authorization to operate as a commercial bank on December 31, 2014 and officially started its commercial operations on January 23, 2015. As of December 31, 2016, the loan book of Banco BTG Pactual Chile represented only 0.03% of the total outstanding loans of the industry (excluding operations of subsidiaries abroad).

In addition, between 2014 and 2016, two Chinese banks have requested SBIF authorizations for starting operations in Chile. In May 2016, the China Construction Bank Corporation received final approval from the SBIF to open a branch in Chile under the brand name “China Construction Bank, Agencia en Chile”. This is the first branch established by this bank in Latin America. Similarly, in November 2016, the Bank of China received provisional authorization from the SBIF to open a branch in Chile under the brand name “Bank of China Limited.” This is the second out of three stages this bank must complete in order to start operations in Chile.

Lastly, in 2016, Deustche Bank Chile closed operations in Chile as in many other Latin American countries. Participation of the former Deustche Bank in Chile was 0.5% of Chilean Banking industry, in terms of total assets as of December 31, 2015.

We expect these trends of increasing competition and consolidation to continue, particularly in connection with the formation of new large financial groups and the creation of new niche banks. Although we believe that we are currently large enough to compete effectively in all of our target markets, any further consolidation in the Chilean financial services industry may adversely affect our competitive position. We are working on developing and enhancing our competitive strengths to ensure our sustainability.

Below there is a set of tables and figures for the years ended December 31, 2014, 2015 and 2016 that shows our position within the Chilean financial industry. The market information is set forth under Chilean GAAP as published by the SBIF and—unless otherwise indicated—excludes data related to operations of subsidiaries abroad. Also, as a result of the merger between Banco Itaú Chile and Corbanca, figures for years before 2016 —unless otherwise indicated— have been computed on a proforma basis.

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The following table sets forth certain statistical information on the Chilean financial system as of December 31, 2016, according to information published by the SBIF under Chilean GAAP:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentages) |
|  | Assets |  | Loans(1)(2) |  | Deposits(2) |  | Equity(3) |
|  | Amount |  | Share |  | Amount |  | Share |  | Amount |  | Share |  | Amount |  | Share |
CHILEAN GAAP: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Private sector banks |  | 176,898,940 |  | 83.6 | % | 120,187,625 |  | 85.3 | % | 91,647,880 |  | 79.7 | % | 16,230,098 |  | 91.2 | %
Banco del Estado |  | 34,787,632 |  | 16.4 | % | 20,745,293 |  | 14.7 | % | 23,311,632 |  | 20.3 | % | 1,572,861 |  | 8.8 | %
Total banking system |  | 211,686,572 |  | 100.0 | % | 140,932,918 |  | 100.0 | % | 114,959,512 |  | 100.0 | % | 17,802,959 |  | 100.0 | %

Source: SBIF

(1) Loans to customers. Interbank loans are not included.

(2) Excludes operations of subsidiaries abroad.

(3) For purposes of this table, equity includes capital and reserves, net income for the period and provisions for minimum dividends.

Loans

We had total loans of Ch$ 25,385,534 million as of December 31, 2016, according to information published by the SBIF under Chilean GAAP. The following table sets forth our market share and the market share of our principal private sector competitors in terms of total loans, as of the dates indicated, according to information published by the SBIF under Chilean GAAP:

|  | Total Loans(1)(2)(3) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco Santander—Chile |  | 19.0 | % | 18.9 | % | 19.1 | %
Banco de Chile |  | 18.1 |  | 18.3 |  | 18.0 |
Banco de Crédito e Inversiones |  | 13.1 |  | 12.9 |  | 13.3 |
Banco Itaú-Corpbanca |  | 12.6 |  | 12.3 |  | 11.4 |
BBVA Bilbao Vizcaya |  | 6.9 |  | 6.7 |  | 6.6 |
Total market share |  | 69.7 | % | 69.1 | % | 68.4 | %

Source: SBIF

(1) Allowances for loan losses not deducted.

(2) Excludes operations of subsidiaries abroad.

(3) Itaú-Corpbanca in Proforma basis for 2014 and 2015

Credit Quality

The following table sets forth the ratio of allowances to total loans of the largest private banks in Chile and that of the Chilean financial system as a whole (including such banks) as of December 31, 2014, 2015 and 2016, according to information published by the SBIF under Chilean GAAP:

|  | Allowances to Total Loans(1)(2) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco Santander—Chile |  | 3.06 | % | 2.98 | % | 3.05 | %
Banco Itaú-Corpbanca |  | 2.08 |  | 2.15 |  | 2.84 | %
Banco de Chile |  | 2.42 |  | 2.45 |  | 2.40 | %
Banco de Crédito e Inversiones |  | 2.17 |  | 1.81 |  | 1.66 | %
BBVA Bilbao Vizcaya |  | 1.64 |  | 1.44 |  | 1.49 | %
Financial system |  | 2.45 | % | 2.40 | % | 2.53 | %

Source: SBIF

(1) Includes operations of subsidiaries abroad.

(2) Itaú-Corpbanca in Proforma basis for 2014 and 2015

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The following table sets forth the ratio of past-due loans (90 days or more) over total loans for the largest private banks in Chile as of December 31, 2014, 2015 and 2016 on an individual basis, according to information published by the SBIF under Chilean GAAP:

|  | Past-Due Loans to Total Loans(1)(2)(3) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco de Chile |  | 1.25 | % | 1.22 | % | 1.15 | %
BBVA Bilbao Vizcaya |  | 1.59 |  | 1.42 |  | 1.30 |
Banco de Crédito e Inversiones |  | 2.29 |  | 1.50 |  | 1.44 |
Banco Itaú-Corpbanca |  | 1.37 |  | 1.33 |  | 1.68 |
Banco Santander—Chile |  | 2.81 |  | 2.54 |  | 2.09 |
Financial system |  | 2.12 | % | 1.88 | % | 1.87 | %

Source: SBIF

(1) Until 2014, the SBIF only released past-due (90 days or more) information on an individual basis for Chilean banks. Since 2015, information is released on a consolidated basis.

(2) Past-Due loans refer to loans 90 days or more past-due, including installments that are overdue and the remaining amount of principal and interest.

(3) Itaú-Corpbanca in Proforma basis for 2014 and 2015.

Deposits

We had total deposits (including demand deposits and time deposits) of Ch$18,234,740 million as of December 31, 2016, according to information published by the SBIF under Chilean GAAP. The following table sets forth the market shares in terms of total deposits for private banks as of December 31, 2014, 2015 and 2016 on a consolidated basis, according to information published by the SBIF under Chilean GAAP:

|  | Total Deposits(1)(2) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco Santander—Chile |  | 16.8 | % | 17.6 | % | 18.0 | %
Banco de Chile |  | 16.6 |  | 16.4 |  | 16.4 | %
Banco de Crédito e Inversiones |  | 12.8 |  | 12.8 |  | 12.5 | %
Banco Itaú-Corpbanca |  | 11.7 |  | 11.2 |  | 9.8 | %
BBVA Bilbao Vizcaya |  | 6.3 |  | 6.0 |  | 6.0 | %
Total market share |  | 64.2 | % | 64.0 | % | 62.7 | %

Source: SBIF

(1) Excludes operations of subsidiaries abroad.

(2) Itaú-Corpbanca in Proforma basis for 2014 and 2015

Capital and Reserves

The following table sets forth year-end balances of capital and reserves for the largest private banks in Chile as of December 31, 2014, 2015 and 2016 according to information published by the SBIF under Chilean GAAP:

|  | Capital and Reserves(1)(2)(3) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco Itaú-Corpbanca |  | Ch$ | 2,335,676 |  | Ch$ | 2,137,088 |  | Ch$ | 3,403,266 |
Banco de Chile |  | 2,268,664 |  | 2,505,561 |  | 2,620,395 |
Banco Santander—Chile |  | 2,257,747 |  | 2,450,665 |  | 2,567,396 |
Banco de Crédito e Inversiones |  | 1,560,883 |  | 1,768,953 |  | 2,280,605 |
BBVA Bilbao Vizcaya |  | Ch$ | 664,214 |  | Ch$ | 704,040 |  | Ch$ | 773,186 |

Source: SBIF

(1) Capital and Reserves equals to total equity before provisions for minimum dividends and net income for the period.

(2) Includes operations of subsidiaries abroad.

(3) Itaú-Corpbanca in Proforma basis for 2014 and 2015

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Net Income

The following table sets forth the market shares in net income for private sector banks as of December 31, 2014, 2015 and 2016, according to information published by the SBIF under Chilean GAAP:

|  | Net Income(1)(2) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco de Chile |  | 23.8 | % | 25.6 | % | 28.1 | %
Banco Santander—Chile |  | 22.4 |  | 20.7 |  | 24.2 | %
Banco de Crédito e Inversiones |  | 13.8 |  | 15.1 |  | 17.3 | %
BBVA Bilbao Vizcaya |  | 3.0 |  | 4.1 |  | 4.1 | %
Banco Itaú-Corpbanca |  | 14.1 |  | 15.1 |  | (0.1 | )%
Total Market Share |  | 77.1 | % | 80.6 | % | 73.6 | %

Source: SBIF

(1) Includes operations of subsidiaries abroad.

(2) Itaú-Corpbanca in Proforma basis for 2014 and 2015

Return on Capital and Reserves

The following table sets forth our return on capital and reserves and the returns on capital and reserves of our principal private sector competitors and the Chilean banking industry as a whole, in each case as of December 31, 2014, 2015 and 2016, according to information published by the SBIF under Chilean GAAP:

|  | Return on Capital and Reserves(1)(2) |
|  | Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco de Chile |  | 26.1 | % | 22.3 | % | 21.1 | %
Banco Santander—Chile |  | 24.6 |  | 18.4 |  | 18.5 | %
Banco de Crédito e Inversiones |  | 22.0 |  | 18.7 |  | 14.9 | %
BBVA Bilbao Vizcaya |  | 11.0 |  | 12.7 |  | 10.4 | %
Banco Itaú-Corpbanca |  | 15.0 |  | 15.4 |  | (0.1 | )%
Financial System average |  | 19.0 | % | 15.4 | % | 11.8 | %

Source: SBIF

(1) Corresponds to net income divided by the year-end balance of Capital and Reserves.

(1) Includes operations of subsidiaries abroad.

(2) Itaú-Corpbanca in Proforma basis for 2014 and 2015

Operating Revenues

The following table sets forth the market shares in terms of operating revenues for private banks as of December 31, 2014, 2015 and 2016, on a consolidated basis, according to information published by the SBIF under Chilean GAAP:

|  | Operating Revenues(1)(2) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco de Chile |  | 19.1 | % | 18.6 | % | 19.5 | %
Banco Santander—Chile |  | 19.5 |  | 18.7 |  | 19.1 |
Banco de Crédito e Inversiones |  | 12.9 |  | 13.1 |  | 14.5 |
Banco Itaú-Corpbanca |  | 15.1 |  | 15.1 |  | 9.6 |
BBVA Bilbao Vizcaya |  | 4.4 |  | 4.6 |  | 4.5 |
Total Market Share |  | 71.0 | % | 70.1 | % | 67.2 | %

Source: SBIF

(1) Includes operations of subsidiaries abroad.

(2) Itaú-Corpbanca in Proforma basis for 2014 and 2015

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Operating Expenses

The following table sets forth the market shares in terms of operating expenses for private sector banks as of December 31, 2014, 2015 and 2016, on a consolidated basis, according to information published by the SBIF under Chilean GAAP:

|  | Operating Expenses(1)(2) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco de Chile |  | 16.7 | % | 16.1 | % | 16.3 | %
Banco Santander—Chile |  | 16.5 |  | 15.8 |  | 15.9 |
Banco de Crédito e Inversiones |  | 12.0 |  | 12.9 |  | 14.4 |
Banco Itaú-Corpbanca |  | 16.0 |  | 15.0 |  | 12.8 |
BBVA Bilbao Vizcaya |  | 5.8 |  | 4.8 |  | 5.2 |
Total Market Share |  | 67.0 | % | 64.6 | % | 64.6 | %

Source: SBIF

(1) Includes operations of subsidiaries abroad.

(2) Itaú-Corpbanca in Proforma basis for 2014 and 2015

Efficiency

The following table sets forth the efficiency ratios of the largest private Chilean banks as of December 31, 2014, 2015 and 2016, according to information published by the SBIF under Chilean GAAP:

|  | Efficiency Ratio(1)(2)(3) |
|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco de Chile |  | 43.4 | % | 44.1 | % | 45.4 | %
Banco Santander—Chile |  | 42.0 |  | 43.3 |  | 45.6 |
Banco de Crédito e Inversiones |  | 46.1 |  | 50.2 |  | 54.2 |
BBVA Bilbao Vizcaya |  | 65.4 |  | 53.2 |  | 61.8 |
Banco Itaú-Corpbanca |  | 52.4 |  | 50.9 |  | 72.7 |
Financial System average |  | 49.5 | % | 51.1 | % | 54.5 | %

Source: SBIF

(1) Operating expenses divided by operating revenue.

(2) Includes operations of subsidiaries abroad.

(3) Itaú-Corpbanca in Proforma basis for 2014 and 2015

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REGULATION AND SUPERVISION

General

In Chile, only banks may maintain current accounts for their customers and, together with non-banking financial institutions, accept time deposits. The principal authorities that regulate financial institutions in Chile are the SBIF and the Central Bank. Chilean banks are primarily subject to the General Banking Act and secondarily, to the extent not inconsistent with that law, the provisions of the Chilean Corporations Law governing public corporations, except for certain provisions that are expressly excluded.

The Chilean banking system dates back to 1925 and has been characterized by periods of substantial regulation and government intervention, as well as periods of deregulation. The most recent period of deregulation commenced in 1975 and culminated in the adoption of a series of amendments to the General Banking Act. In 2004, amendments to the General Banking Act granted additional powers to banks, including general underwriting powers for new issuances of certain debt and equity securities and the power to create subsidiaries to engage in activities related to banking, such as brokerage, investment advisory, mutual fund services, investment fund management, factoring, securitization products and financial leasing services. Prior to 2006, banks had the option of distributing less than 30% of their earnings as dividends in any given year, subject to approval of the holders of at least two-thirds of the bank’s common stock. In 2006, however, the General Banking Act was amended to eliminate this alternative.

Following the Chilean banking crisis of 1982 and 1983, the SBIF assumed control of banks representing approximately 51% of the total loans in the banking system. As part of the assistance that the Chilean government provided to Chilean banks, the Central Bank permitted banks to sell to it a certain portion of their non-performing loan portfolios at book value. Each bank then repurchased such loans at their economic value (which, in most cases, was substantially lower than the book value at which the Central Bank had acquired them), with the difference to be repaid to the Central Bank out of future income. Pursuant to Law No. 18,818, which was passed in 1989, this difference was converted into subordinated debt.

By the end of 2014, the Chilean Finance Ministry announced an overall review and various modifications to the Chilean Banking Act. As proposed, these changes are aimed at modernizing the Chilean banking framework by adopting the Basel III Guidelines, while appropriately regulating the complexity of the Chilean banking industry, reinforcing the independence of the SBIF through its corporate governance, and establishing a resolution system for banks. Accordingly, during 2015, the Chilean Ministry of Finance convened a working-group of financial experts to analyze and recommend modifications to the General Banking Act. This working-group released a final report in January 2016 recommending that modifications to the General Banking Act should be phased-in. Although based on this report, the Ministry of Finance announced that a bill reforming the Chilean Banking Act would be sent to the Chilean congress during 2016, as of this date, the reform has not been sent to the Chilean congress. See “Item 3. Key Information—Risk Factors—Risks Relating to our Operations and the Chilean Banking Industry—Restrictions imposed by banking regulations may constrain our operations and thereby adversely affect our financial condition and results.”

The Central Bank

The Central Bank is an autonomous legal entity created under the framework of the Chilean Constitution. It is subject to its Ley Orgánica Constitucional (the “Organic Constitutional Law”) and the Chilean Constitution. To the extent not inconsistent with its Organic Constitutional Law or the Chilean Constitution, the Central Bank is also subject to general laws applicable to the private sector, but is not subject to the laws applicable to the public sector. The Central Bank is directed and administered by a board of directors composed of five members designated by the President of Chile, subject to Senate approval.

The legal purpose of the Central Bank is to maintain the stability of the Chilean peso and the orderly functioning of Chile’s internal and external payment systems. The Central Bank’s powers include setting reserve requirements, regulating the amount of money and credit in circulation, and establishing regulations and guidelines regarding financial companies, foreign exchange (including the Formal Exchange Market) and bank deposit-taking activities.

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The Superintendency of Banks (“SBIF”)

Banks are supervised and controlled by the SBIF, a Chilean governmental agency. The SBIF authorizes the creation of new banks and has broad powers to interpret and enforce legal and regulatory requirements applicable to banks and financial institutions. Furthermore, in cases of noncompliance with its legal and regulatory requirements, the SBIF has the ability to impose sanctions. In extreme cases, it can appoint, with the prior approval of the board of directors of the Central Bank, a provisional administrator to manage a bank. It also has the mandate to approve any amendment to a bank’s bylaws or any increase in its capital.

The SBIF examines all banks from time to time, usually at least once a year. Banks are required to submit unaudited financial statements to the SBIF on a monthly basis and to publish their unaudited financial statements at least four times a year in a newspaper of national circulation. A bank’s financial statements as of December 31 of each year must be audited and submitted to the SBIF together with the opinion of its independent auditors. In addition, banks are required to provide extensive information regarding their operations at various periodic intervals to the SBIF.

Any person wishing to acquire, directly or indirectly, 10% or more of the share capital of a bank must obtain prior approval from the SBIF. Without such approval, the holder will not have the right to vote such shares. The SBIF may only refuse to grant its approval based on specific grounds set forth in the General Banking Act.

According to Article 35 bis of the General Banking Act, the prior authorization of the SBIF is required for each of the following:

· the merger of two or more banks;

· the acquisition of all or a substantial portion of a bank’s assets and liabilities by another bank;

· the control by the same person, or controlling group, of two or more banks; or

· a substantial increase in the share ownership of a bank by a controlling shareholder of that bank.

Such prior authorization is required only when the acquiring bank or the resulting group of banks would own a market share in loans determined by the SBIF to be more than 15% of the Chilean banking system loans. The intended purchase, merger or expansion may be denied by the SBIF, or, if the acquiring bank or resulting group would own a market share in loans determined to be more than 20% of the Chilean banking system loans, the purchase, merger, or expansion may be conditioned on one or more of the following:

· that the bank or banks maintain Regulatory Capital above 8% and up to 14% of their risk-weighted assets;

· that the technical reserve established in Article 65 of the General Banking Act be applicable when deposits exceed 1.5 times the resulting bank’s paid-in capital and reserves; or

· that the amount of interbanking loans be reduced to 20% of the resulting bank’s Regulatory Capital.

If the acquiring bank or resulting group would own a market share in loans determined by the SBIF to be more than 15% but less than 20%, the authorization will be conditioned on the bank or banks maintaining Regulatory Capital not below 10% of their risk-weighted assets for a period set by the SBIF, which may not be less than one year. The calculation of risk-weighted assets is based on a five-category risk classification system applied to a bank’s assets that is based on the Basel Committee recommendations.

Pursuant to the regulations of the SBIF, the following ownership disclosures are required:

· banks must disclose to the SBIF the identity of any person owning, directly or indirectly, 5% or more of its shares;

· holders of ADSs must disclose to the depositary the identity of beneficial owners of ADSs registered under such holders’ names;

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· the depositary must disclose to the bank the identity of beneficial owners of ADSs which the depositary has registered, and the bank, in turn, must disclose to the SBIF the identity of the beneficial owners of the ADSs representing 5% or more of such bank’s shares; and

· bank shareholders who individually hold 10% or more of a bank’s capital stock and who are controlling shareholders must periodically inform the SBIF of their financial condition.

The Superintendency of Securities and Insurance (“SVS”)

Our subsidiaries Banchile Corredores de Bolsa S.A., Banchile Administradora General de Fondos S.A., Banchile Securitizadora S.A. and Banchile Corredores de Seguros Ltda. are supervised by the SVS. The SVS is a Chilean governmental agency that is empowered to interpret and enforce legal and regulatory requirements applicable to entities that are subject to securities and insurance regulation. The SVS also has the ability to impose sanctions over the supervised entities.

On February 23, 2017, the Chilean government enacted Law No. 21,000, which creates the Commission for the Financial Market, intended to replace the SVS. This commission will be led by a board of five members whose chairman will be appointed by the Chilean government. This law will become effective eighteen months after its enactment or when the commission becomes operational, whichever occurs first. In addition to the current faculties of the SVS, the law entitles this commission with wider responsibilities, and distinguishes its dual role as regulator and prosecutor of infringements of the rules applicable to the markets under its scope and jurisdiction.

Limitations on Types of Activities

Chilean banks can only conduct those activities allowed by the General Banking Act, including loan placements, factoring and leasing activities, accepting deposits and, subject to certain limitations, making investments and performing financial services. Investments are restricted to real estate for the bank’s own use, gold, foreign exchange and debt securities. Through subsidiaries, banks may also engage in other specific financial service activities such as securities brokerage services, mutual fund management, investment fund management, foreign capital fund management, financial advisory, securitization and factoring activities. Subject to specific limitations and the prior approval of the SBIF and the Central Bank, Chilean banks may own majority or non-controlling interests in foreign banks.

In March 2002, the Central Bank authorized banks to pay interest on current accounts and the SBIF published guidelines permitting banks to offer and charge fees for the use of a current account product that pays interest. Under these guidelines, these accounts may be subject to a minimum balance and different interest rates depending on average balances held in the account. The Central Bank has imposed additional caps on the interest rate that can be charged by banks with a solvency score of less than A.

In June 2007, the Chilean government passed Law No. 20,190, which amended various aspects of Chile’s capital markets regulatory framework, such as the General Banking Act, Securities, Insurance, Venture Capital and Tax law. Law No. 20,190 is aimed at improving the access to financing for start-up companies and small businesses in order to strengthen confidence in the stock market and to stimulate the development of the financial market in general. The General Banking Act was amended to achieve these goals by, among other things, revising regulations concerning demand deposits, increasing certain credit limits, and redefining the calculations to determine the proper amount for a bank’s reserves. In addition, the General Banking Act was amended to allow local banks to engage in derivatives such as options, swaps and forward contracts, thereby eliminating prior existing legal impediments to those practices.

As a consequence of Chile’s accession to the Organization for Economic Co-operation and Development, the Chilean congress introduced new corporate governance regulations in 2009. The Chilean Corporations Law and the Chilean Securities Markets Law were amended such that public companies with capital above 1,500,000 UF that have at least 12.5% of their voting shares owned by shareholders representing less than 10% of the voting shares are required to have at least one independent director in their board of directors. In order to assure the independence of this director, certain requirements were established to protect minority shareholders’ decisions. In addition, regulation was passed to expand the disclosure requirements of publicly-held companies and to hold members of boards of directors liable for not complying with such disclosure obligations.

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Deposit Insurance

According to the General Banking Act, local or foreign currency denominated deposits at banks or financial companies are insured as described below.

The Chilean government guarantees up to 100% of the principal amount of the following deposits:

· deposits in current accounts;

· deposits in savings accounts of demand deposits;

· other demand deposits; and

· deposits in savings accounts with unlimited withdrawals.

In addition, the Chilean government guarantees up to 90% of the principal amount of time deposits held by individuals in the Chilean banking system. This guarantee covers obligations with a maximum value of UF 108 per person (Ch$2,845,582 or U.S.$4,245 as of December 31, 2016).

Reserve Requirements

Deposits are subject to a reserve requirement of 9.0% for demand deposits and 3.6% for time deposits (with terms of less than one year). The Central Bank has statutory authority to increase these percentages to as much as 40% for demand deposits and as much as 20% for time deposits, to implement monetary policy.

In addition, Chilean banks must hold a certain amount of assets in cash or highly liquid instruments. This reserve requirement is equal to the amount by which the daily balance of deposits payable on demand, net of clearing, exceeds 2.5 times the amount of the bank’s Regulatory Capital. Deposits payable on demand include the following:

· deposits in current accounts;

· other demand deposits or obligations payable on demand and incurred in the ordinary course of business;

· saving deposits that allow unconditional withdrawals that bear a stated maturity; and

· other deposits unconditionally payable immediately.

As of December 31, 2016, Banco de Chile fully complied with these reserve requirements.

Minimum Capital

Under the General Banking Act, a bank must have a minimum paid in capital and reserves of UF 800,000 (Ch$21,078 million or U.S.$ 31.4 million as of December 31, 2016). However, a bank may begin its operations with 50% of such amount, provided that it has a Regulatory Capital ratio (defined as Regulatory Capital as a percentage of risk weighted assets) of not less than 12%. When such a bank’s paid in capital reaches UF 600,000 (Ch$15,809 million or U.S.$ 23.6 million as of December 31, 2016), the Regulatory Capital ratio requirement is reduced to 10%.

As of December 31, 2016, Banco de Chile fully complied with such minimum capital requirements.

Capital Adequacy Requirements

According to the General Banking Act, each bank should have Regulatory Capital of at least 8% of its risk-weighted assets, net of required allowances. This percentage may be increased by the regulators according to what has been previously stated.

Banks should also have a Basic Capital of at least 3% of their total assets, net of required allowances.

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The terms Regulatory Capital and Basic Capital are defined under “Presentation of Financial Information” at the beginning of this annual report.

As of December 31, 2016 Banco de Chile fully complied with such capital adequacy requirements.

Market Risk Regulations

In September 2005, the SBIF introduced new regulations for measuring market risks (e.g., price and liquidity risks). This entity introduced standardized methodologies based on Basel Market Risk Measurement models for measuring and reporting price risks. These methodologies allow local banks to determine interest rate, foreign exchange (“FX”) and options risks (for FX and interest rate transactions) taken in both their trading and accrual books. Additionally, this entity provided funding liquidity risk measurements standards which included the alternative to model the maturity tenor of some balance sheet items following behavioral assumptions.

The trading book is composed of portfolios of debt and equity instruments that have a liquid secondary market and therefore their valuation at market prices and the corresponding profit and losses impact is representative of market conditions. In addition, all derivative transactions and the FX mismatches are also part of the trading book. The accrual book comprises all of the asset and liability balance sheet items that are not part of the trading book.

The regulation provides that 8% of the sum of the risk-weighted assets and the price risk of the trading book may not be higher than Regulatory Capital. In light of the merger between Banco de Chile and Banco A. Edwards in 2002, the SBIF raised the applicable percentage for us from 8% to 10%. As of December 31, 2016, the price risk of our trading book totaled Ch$90,955 million.

The following table shows our regulatory risk availability, computed as the difference between the risk and our Regulatory Capital, as of December 31, 2016:

|  | As of December 31, 2016 |
|  | (in millions of Ch$, except percentage) |
(a) 10% risk-weighted assets |  | 2,684,208 |
(b) Trading price risk |  | 90,955 |
(c = a + b) Total risk |  | 2,775,163 |
(d) Regulatory Capital |  | 3,729,427 |
(e = d – c) Risk Availability |  | 954,264 |
(f = c/d) Risk used as a Percentage of Regulatory Capital |  | 74.4 | %

Interest rate risk generated by the accrual book is measured against a self-imposed limit equal to the lesser of 12-month rolling net revenues and our Basic Capital.

The guidelines for measuring liquidity risk are mainly focused on constructing an expected cash flow analysis for the following 30 and 90 days, broken down by currency. Net outflows may not exceed the amount of our Basic Capital for the following 30 days or two times that amount for the following 90 days. Subject to approval of the SBIF, the cash flow analysis may include behavioral run-off assumptions for some specific liability balance sheets items (demand deposits, time deposits, etc.) and behavioral roll-over assumptions for some asset items of the consolidated statement of financial position data (loans, etc.). This guidance used to be called the C08 index but was replaced by the C46 index in 2015, although both were aimed at the same purpose. Furthermore, in March 2016, the Chilean regulator began to require C47 and C48 reports. The C47 report focuses on liabilities analysis from the concentration, maturity and renewal perspectives. On the other hand, the C48 report gauges Liquidity Coverage Ratio and Net Stable Funding Ratio. So far, however, the regulator has not established any limits related to these reports. See “Item 4. Information on the Company—Regulation and Supervision— New Rules on Liquidity Standards”.

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In June 2006, the SBIF introduced new regulations relating to (i) the valuation process of debt instruments and (ii) the measurement and reporting of credit risk generated by derivative transactions.

Prior to June 2006, the SBIF allowed banks to classify debt instruments for accounting and business purposes as either “Trading” or “Held-to-Maturity” only. Starting in June 2006, a new alternative classification was added (“Available-for-Sale”). No changes to the classification system have occurred since June 2006.

Credit risk for derivative transactions, for regulatory purposes, must be measured and reported as:

Derivatives Credit risk = Current Mark-to-Market (if positive) + Credit Risk Factor (%) * Notional Amount

The Current Mark-to-Market (“CMTM”) of the transaction, if positive, reflects the amount of money owed by the counterparty today, e.g. corresponding to the amount the counterparty would pay us if the transaction were unwound today. As we are interested in measuring the maximum amount of money that the customer would owe us within the life of the transaction, the maximum potential future value of the transaction is added to the CMTM. This potential value is measured as the Credit Risk Factor multiplied by the Notional Amount. Hence, the Credit Risk Factor reflects the potential value that the transaction may take in favor of the bank (under some confidence level) within its remaining tenor. The regulator determines the Credit Risk Factor by considering market factors (three categories: interest rates, FX rates or equity prices) involved in the respective transactions and the remaining tenor. In addition, banks usually develop their own Credit Risk Factors models to assess credit risk not only under regulatory guidelines. Netting and credit mitigation schemes, such as recouping, early termination, margins, etc. have been allowed by regulators so that banks can better manage their credit risk.

Lending Limits

Under the General Banking Act, Chilean banks are subject to certain lending limits, including the following material limits:

· A bank may not extend to any entity or individual, directly or indirectly, unsecured credit in an amount that exceeds 10% of the bank’s Regulatory Capital, or in an amount that exceeds 30% of its Regulatory Capital if the excess over 10% is secured by certain assets with a value equal to or higher than such excess.

· In the case of financing infrastructure projects built through the concession mechanism, the 10% ceiling for unsecured credits is raised to 15% if secured by a pledge over the concession, or if granted by two or more banks or financial companies which have executed a credit agreement with the builder or holder of the concession.

· A bank may not extend loans to another financial institution subject to the General Banking Act in an aggregate amount exceeding 30% of its Regulatory Capital.

· A bank may not extend to any individual or entity that is, directly or indirectly, related to the ownership or management of the bank, credit under more favorable terms with respect to repayment conditions, interest rates or collateral than those granted to third parties in similar transactions. The aggregate amount of such credits granted to related persons may not exceed 5% of the bank’s Regulatory Capital. The 5% unsecured ceiling is raised to 25% of the bank’s Regulatory Capital if the excess over 5% is secured by certain assets with a value equal to or higher than such excess. In any case, the aggregate amount of these credits granted by the bank may not exceed the bank’s Regulatory Capital.

· A bank may not directly or indirectly grant a loan, the purpose of which is to allow an individual or entity to acquire shares of the lender bank.

· A bank may not lend, directly or indirectly, to a director or any other person who has the power to act on behalf of the bank.

· A bank may not grant loans to related parties (including holders of more than 1% of its shares) on more favorable terms than those generally offered to non-related parties. Loans granted to related parties are subject

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to the limitations described in the first bullet point above. The aggregate amount of loans to related parties may not exceed a bank’s Regulatory Capital.

As of December 31, 2016, Banco de Chile fully complied with the lending limits established by the General Banking Act.

Classification of Banks

The SBIF regularly examines and evaluates each bank’s solvency and credit management process, including its compliance with loan classification guidelines. On the basis of this evaluation, it classifies banks into various categories.

Solvency and Management

In accordance with amended regulations of the SBIF effective as of January 1, 2004, banks are classified into categories “I” through “V” based upon their solvency and management ratings. This classification is confidential.

Category I: |  | This category is reserved for financial institutions that have been rated level A in terms of solvency and management. |
Category II: |  | This category is reserved for financial institutions that have been rated (i) level A in terms of solvency and level B in terms of management, (ii) level B in terms of solvency and level A in terms of management, or (iii) level B in terms of solvency and level B in terms of management. |
Category III: |  | This category is reserved for financial institutions that have been rated (i) level B in terms of solvency and level B in terms of management for two or more consecutive review periods, (ii) level A in terms of solvency and level C in terms of management, or (iii) level B in terms of solvency and level C in terms of management. |
Category IV: |  | This category is reserved for financial institutions that are rated level A or B in terms of solvency and have been rated level C in terms of management for two or more consecutive review periods. |
Category V: |  | This category is reserved for financial institutions that have been rated level C in terms of solvency, irrespective of their rating level of management. |

A bank’s solvency rating is determined by its Regulatory Capital (after deducting accumulated losses during the financial year) to risk-weighted assets ratio. This ratio is equal to or greater than 10% for level A banks, equal to or greater than 8% and less than 10% for level B banks and less than 8% for level C banks.

With respect to a bank’s management rating, level A banks are those that are not rated as level B or C. Level B banks display some weakness in internal controls, information systems, response to risk, private risk rating or ability to manage contingency scenarios. Level C banks display significant deficiencies in internal controls, information systems, response to risk, private risk rating or ability to manage contingency scenarios.

In November 2016 the SBIF issued Circular No. 3,612, which added regulations related to “Business Continuity Management” and established a set of guidelines and good practices to be considered by banks in the management of business continuity risks, taking into account the volume and complexity of their operations. The corresponding adherence to these practices will be considered in the management evaluation “Solvency and Management Classification” carried out by the SBIF.

Obligations Denominated in Foreign Currencies

Foreign currency-denominated obligations of Chilean banks are subject to two requirements:

· a reserve requirement of 9% for demand deposits and 3.6% for time deposits (see “—Reserve Requirements”); and

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· net foreign currency outflows may not exceed the amount of the Basic Capital for the following 30 days or two times that amount for the following 90 days.

Capital Markets

Under the General Banking Act, banks in Chile may purchase, sell, place, underwrite and act as paying agents with respect to certain debt securities. Likewise, banks in Chile may place and underwrite certain equity securities. Bank subsidiaries may also engage in debt placement and dealing, equity issuance advice and securities brokerage, as well as mutual fund and investment fund administration, factoring, investment advisory services and merger and acquisition services. The SBIF generally regulates these subsidiaries. However, the SVS regulates some of these subsidiaries. The SVS is the regulator of the Chilean securities market and publicly-held corporations.

Legal Provisions Regarding Banking Institutions with Economic Difficulties

The General Banking Act provides that if specified adverse circumstances exist at any bank, its board of directors must correct the situation within 30 days from the date of receipt of the relevant financial statements. If the board of directors is unable to do so, it must call an extraordinary shareholders’ meeting to increase the capital of the bank by the amount necessary to return the bank to financial stability. If the shareholders reject the capital increase, or if it is not effected within the 30-day period and in the manner agreed to at the meeting, or if the SBIF does not approve the board of directors’ proposal, the bank will be barred from increasing its loan portfolio beyond that stated in the financial statements presented to the board of directors and from making any further investments in any instrument other than instruments issued by the Central Bank. In such a case, or in the event that a bank is unable to make timely payment in respect of its obligations, or if a bank is under provisional administration of the SBIF, the General Banking Act provides that the bank may receive a two-year term loan from another bank. The terms and conditions of such a loan must be approved by the board of directors of both banks, as well as by the SBIF, but need not be submitted to the borrowing bank’s shareholders for their approval. A creditor bank may not grant such interbank loans to an insolvent bank in an amount exceeding 25% of the creditor bank’s Regulatory Capital. The board of directors of a bank that is unable to make timely payment of its obligations must present a reorganization plan to its creditors in order to capitalize the credits, extend their respective terms, forgive debts or take other measures for the payment of the debts. If the board of directors of a bank submits a reorganization plan to its creditors and such arrangement is approved, all subordinated debt issued by the bank, whether or not matured, will be converted by operation of law into common stock in the amount required for the ratio of Regulatory Capital to risk-weighted assets to be no lower than 12%. If a bank fails to pay an obligation, it must notify the SBIF, which shall determine if the bank is solvent.

Dissolution and Liquidation of Banks

The SBIF may establish that a bank should be liquidated for the benefit of its depositors or other creditors when the bank does not have the necessary solvency to continue its operations. In which case, the SBIF must revoke the bank’s authorization to exist and order its mandatory liquidation, subject to the agreement of the Central Bank. The SBIF must also revoke the bank’s authorization if the reorganization plan of the bank has been rejected twice. The resolution by the SBIF must state the reason for ordering the liquidation and must name a liquidator, unless the SBIF assumes this responsibility. When a liquidation is declared, all current accounts, other demand deposits received in the ordinary course of business, other deposits unconditionally payable immediately or that have a maturity of no more than 30 days, and any other deposits and receipts payable within 10 days of its maturity date, are required to be paid by using the bank’s existing funds, its deposits with the Central Bank, or its investments in instruments that represent its reserves. If these funds are insufficient to pay these obligations, the liquidator may seize the bank’s remaining assets, as needed. If necessary, and in specified circumstances, the Central Bank will lend the bank the funds necessary to pay these obligations. Any such loans are preferential to any claims of other creditors of the liquidated bank.

Investments in Foreign Securities

Under current Chilean banking regulations, banks in Chile may grant loans to foreign individuals and entities and invest in certain foreign currency securities. Chilean banks may only invest in equity securities of foreign banks and certain other foreign companies which may be affiliates of the bank or which would support the

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bank’s business if such companies were incorporated in Chile. Banks in Chile may also invest in debt securities traded in formal secondary markets. Such debt securities shall qualify as (i) securities issued or guaranteed by foreign sovereign states or their central banks or other foreign or international financial entities, and (ii) bonds issued by foreign companies. Such foreign currency securities must have a minimum rating as indicated in the table below and, if the investments in these securities and the loans referred to above exceed 70% of the Regulatory Capital of the bank, an allowance for 100% of the excess shall be established:

Rating Agency |  | Short Term |  | Long Term |
Moody’s Investor Service (Moody’s) |  | P2 |  | Baa3 |
Standard and Poor’s (S&P) |  | A2 |  | BBB— |
Fitch Rating Service (Fitch) |  | F2 |  | BBB— |
Dominion Bond Rating Service (DBRS) |  | R2 |  | BBB(low) |

A Chilean bank may invest in securities having a minimum rating as follows, provided that if the total amount of these investments and the loans referred to above exceed 20% (or 30% in certain cases) of the Regulatory Capital of the bank, an allowance of 100% of the excess shall be established by the bank:

Rating Agency |  | Short Term |  | Long Term |
Moody’s Investor Service (Moody’s) |  | P2 |  | Ba3 |
Standard and Poor’s (S&P) |  | A2 |  | BB— |
Fitch Rating Service (Fitch) |  | F2 |  | BB— |
Dominion Bond Rating Service (DBRS) |  | R2 |  | BB(low) |

However, a Chilean bank may invest in securities up to an additional amount of 70% of the bank’s Regulatory Capital without having to establish an additional allowance, if such securities have a minimum rating of:

Rating Agency |  | Short Term |  | Long Term |
Moody’s Investor Service (Moody’s) |  | P1 |  | Aa3 |
Standard and Poor’s (S&P) |  | A1+ |  | AA— |
Fitch Rating Service (Fitch) |  | F1+ |  | AA— |
Dominion Bond Rating Service (DBRS) |  | R1(high) |  | AA(low) |

Subject to specific conditions, a bank may grant loans in U.S. dollars to subsidiaries or branches of Chilean companies located abroad, to companies listed on foreign stock exchanges located in countries with an international risk rating no less than BB- or its equivalent and, in general, to individuals and entities residing or domiciled abroad.

Procedures for the Management of Information of Interest to the Market

In order to ensure compliance with the provisions of the Ley de Mercado de Valores No. 18,045 (the Chilean “Securities Market Law”) and regulations, issued by the SVS and the SBIF, our board of directors approved, on January 29, 2010, the Manual for the Management of Information of Interest to the Market (the “Manual”).

The Manual’s main objective is to provide timely disclosure of our policies and internal regulations in connection with the disclosure of information to the public and the systems that have been implemented by us.

In addition, these policies and internal regulations establish codes of conduct that our employees and other persons with access to certain information must comply with in order to protect information related to us.

The Manual is available to the general public on our web page at www.bancochile.cl.

Prevention of Money Laundering and the Financing of Terrorism

On December, 18, 2003 Law 19,913 created the Financial Analysis Unit and enacted new rules regarding money laundering. On March 6, 2006, the SBIF issued regulations governing the requirements applicable to banks with respect to prevention of money laundering and terrorism financing. The regulations, as amended, are aimed at incorporating international anti-money laundering (“AML”) and terrorism financing laws to the Chilean banking

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industry. Pursuant to these regulations, the SBIF requires that banks implement an Anti-Money Laundering and Terrorism Financing system based mainly on the “know your customer” and source of wealth concepts. Moreover, these policies and procedures must be approved by the board of directors of each bank and must take into account the volume and complexity of its operations and other related parties.

Based on these requirements, a Customer Identification Program (as part of the Anti-Money Laundering and Terrorism Financing system) is needed to enable a bank to establish the reasonable belief that it knows the true identity of its customers. In general, the program includes controls and procedures to:

· properly identifying customers, including their background, source and amount of funds, country of origin and other risk factors;

· identifying and monitoring what the SBIF has defined as politically exposed persons (“PEPs”) both within Chile and abroad; and

· ensuring a safe and suitable account opening process, with different documentation requirements needed for different types of accounts and products.

The Anti-Money Laundering and Terrorism Financing system required by local regulations must also include the following components:

· AML policies and procedures aimed at preventing a bank from being used as an intermediary to carry out money laundering operations;

· appointment of a compliance officer on a senior management level who is responsible for coordinating and monitoring day-to-day AML compliance;

· establishment of an AML Committee for the purposes of planning and coordinating compliance with AML policies and procedures;

· use of software tools to detect, monitor and report unusual operations related to transactions made by customers on different products;

· implementation of personnel selection policies and a training program, in order to prevent money laundering;

· establishment of a Code of Conduct in order to, among other things, guide employee behavior and prevent possible conflicts of interest; and

· independent testing by the compliance department, which must be conducted by a bank’s internal audit department.

On December 1, 2015, the SBIF introduced a new set of rules regarding the PEPs. These new sets of rules relate to the bank’s obligation to keep specific PEPs policy and procedures in place to grant certain loans to PEPs, as well as to carry out controls procedures associated with service providers when PEPs are involved therewith.

Consumer-Oriented Regulation

On December 5, 2011, Law No. 20,555 was published in the Diario Oficial, amending the Chilean Consumer Protection Law. The most significant changes enacted by Law No. 20,555 were:

· new agreements entered into by banks and consumer must fully disclose the costs that the consumer assumes, as well as the periodicity, and the mechanisms to modify them. In addition, new agreements must fully disclose all terms, events of default, events of early termination, and automatic payments;

· banks must inform consumers periodically as to the complete, detailed cost of the banking product, as well as of the cost of the services rendered. The information must include the cost that the consumer will assume if he terminates the agreement before the end of its term;

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· before rendering a service or delivering a product, banks must give the consumer a quote, which must include costs, rates, and conditions;

· if the consumer so wishes banks must terminate the rendering of a service;

· banks must inform guarantors as to their rights and obligations before they assume the role of guarantor;

· irrevocable mandates and mandates in blank are prohibited by the law;

· when consumers execute standard form contracts, banks must explain, in writing, the main provisions of the agreement; and

· banks may only modify fees and costs of services and banking products if the mechanisms to modify them are based on objective and verifiable factors previously agreed to in the agreement. In addition, the cost of banking services and products may not be modified without the consent of the consumer.

This amendment became effective on March 5, 2012; however, with regards to banking product agreements entered into before such date, the amendment does not affect the substantive rights acquired by the parties in those agreements. This amendment created a new legal framework, “Sernac Financiero”, whose purpose is to monitor and oversee the relationship between customers and financial institutions, with a particular focus on lending activities and contracts.

In July 2012, the government enacted the regulations that implement Law No. 20,555, which address mortgage loans, consumer loans, credit cards, the Sello Sernac (“Sernac Seal”), and other financial products and services. The new regulations govern, among other matters, the form and content of communications that financial institutions must periodically provide to their customers. Likewise, the new regulations implement the so-called Hoja Resumen (“Summary Sheet”)), which must precede the contracts that consumers enter into with financial institutions. The Summary Sheet is intended to provide a clear and understandable summary of the terms and conditions that govern financial products and services.

The Sernac Seal is a new concept introduced by Law No. 20,555 and consists of a non-mandatory certification granted by the Chilean government agency in charge of consumer protection (Servicio Nacional del Consumidor, “Sernac”), by which that agency confirms that the contracts used by a financial institution when providing products and services comply with the Consumer Protection Act. In this regard, the new regulation establishes the specific requirements for financial institutions to obtain such certification as well as the events that may lead to its termination. Among the requirements to obtain the certification, financial institutions must provide a consumer service and adopt a dispute resolution procedure as defined by Law No. 20,555 and its regulation.

All of these regulations are already implemented by Banco de Chile, except Sernac Seal, which is not mandatory.

On December 19, 2013, the Ministry of Economy published a regulation for the manner and conditions under which consumers validly express their consent to financial contracts. Additionally, this regulation established the effects of a customer’s rejection or non-acceptance of an amendment proposed by the bank or other supplier. However, this regulation was revoked on March 26, 2014.

On March 17, 2015 the SBIF released Circular No. 3,578, which provides a new set of minimum standards for the availability of banks’ ATM networks. These rules impose minimum levels of uptime for ATMs belonging to each institution in order to ensure desired levels of performance and service quality. Also, the SBIF has urged local banks to include the management of their ATM networks within their service policies and has required that they report relevant information periodically.

No new rules related to consumer protection were established in 2016.

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New Insurance Brokerage Regulations

On December 1, 2013, a new regulation affecting all insurance brokerage businesses in Chile became effective. This regulation is a result of Law No. 20,667 that was enacted on May 9, 2013 and Circular No. 2114 issued by the SVS on July 26, 2013. The new regulation establishes that, in the case of early termination of an insurance policy paid for in advance (for example, because of the early repayment of the related loan), all unearned premiums must be refunded to the customer by the company that issued the policy. This refund obligation includes both the unearned premiums and commissions relating to the remaining policy period, such as brokerage fees (e.g., the fees of our subsidiary Banchile Corredores de Seguros Limitada) and any other commissions. The premiums and commissions subject to refund will be calculated in proportion to the unlapsed period. This refund obligation applies with respect to insurance policies issued after this new regulation became effective. Prior to this regulation, unearned premiums were refunded only if the early termination took place within the later of 45 days after the issuance of the insurance policy, or one-tenth of the total term of the insurance policy (from the date of issuance). These refund obligations did not have a material effect on our results of operations in 2015 and 2016.

New Maximum Legal Interest Rates

On December 13, 2013, a new law—Law No. 20,715—regulating maximum interest rates became effective upon publication in the Chilean Official Gazette. This legislation affects all Chilean businesses that charge interests (including all banks, department stores and any other commerce or financial provider) on loans up to UF 200 (approximately U.S.$7,860), including installment loans, credit cards and credit lines related loans, as well as overdue loans. This regulation establishes among other things, a new methodology for calculating the maximum legal interest rate for loans —not indexed to inflation— longer than a 90-day term, which results in a reduction of the maximum legal interest rate applicable to such debtors. This law did not have a material effect on our results of operations in 2015 and 2016.

Credit Risk Provisioning

On December 18, 2013, the SBIF published for comments a set of amendments to the regulations on allowances for loan losses and credit risk matters. A revised and final version of these guidelines was published on December 30, 2014 by the SBIF (Circular No. 3,573).

The final version of the guidelines established a standardized method for calculating provisions for loan losses for residential mortgage loans, including the effects of past-due behavior and loan-to-value ratios, while providing new and more precise definitions for impaired loans and new requirements to remove loans from such portfolio. In addition, this set of rules addressed the possibility of implementing standardized credit risk provisioning models for consumer and commercial loan portfolios, evaluated on a grouped basis, in the future. However, the circular clarified that standardized methods for evaluating commercial and consumer loans on a group basis, as well as the requirements for banks’ internally developed models, would be discussed and analyzed afterwards.

Lastly, the new guidelines also introduced changes for the treatment of factoring loans from a provisioning point of view, by taking into account the credit risk associated with the billed company.

On June 22, 2015, the SBIF published a set of amendments to existing rules on loan provisioning and treatment of impaired loans to explain and ensure the right application of the rules released on December 30, 2014, which went into effect on January 1, 2016.

On December 24, 2015, the SBIF published new guidelines (Circular No. 3,598) regulating the use of internally-developed credit risk models by Chilean banks. These guidelines—enclosed in two appendices that complement the existing credit risk provisioning rules—establish a framework and requirements that all Chilean banks must comply to shift from standardized credit risk provisioning models to internally-developed credit risk models. The new framework establishes general and specific requirements. Regarding general requirements, the SBIF states that banks should: (i) have independent and specialized areas in charge of developing, validating and monitoring internally-developed methodologies, (ii) have adequate control procedures for technological platforms and systems to ensure stability and reliability of processes supporting internally-developed methodologies, (iii) maintain backup of information, variables, validation and monitoring activities associated with modeling internally-

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developed methodologies to enable counterparties to replicate the developed methodologies, if necessary and (iv) generate detailed technical documentation of analysis and decisions made in the process of building internal methodologies. In addition, the SBIF requires specific requirements for setting-up internally-developed methodologies, which will depend on the type of method chosen by each bank, as disclosed in Circular No. 3,598.

It is important to mention that the implementation of standardized credit risk provisioning models would only have an effect, if any, on our results of operations or financial condition prepared under Chilean GAAP. The adoption of these guidelines will not have any impact on our results of operations or financial condition under IFRS.

On March 29, 2016 the SBIF published an amendment (Circular No. 3,604) to Chapter B-3 of Compendio de Normas Contables, modifying the credit conversion or credit exposure factors for certain contingent loans. In particular, the aforesaid circular established a decrease in the conversion factor for fully available lines of credit, from 50% to 35%, when the borrower maintains non-performing loans with the banking institution. This rule did not have a material impact on our results of operations.

New Rules on Liquidity Standards

In 2014, the Central Bank released a proposal for new liquidity standards for local banks based on Basel III guidelines. After receiving comments, the Central Bank published a final version in January 2015. The SBIF is the institution empowered to put these guidelines into practice and monitor them on an ongoing basis. Accordingly, in February 2015, the SBIF introduced a draft of these rules for comment and discussion. On July 31, 2015, the SBIF released a new set of liquidity requirements for banks (Circular No. 3,585) establishing reporting requirements for local banks with respect to management and measurement of each bank’s liquidity position. The guidelines require local banks to provide certain financial information to regulators as well as the general public, including but not limited to disclosures regarding liquid assets, liabilities, maturity dates and concentration of financial instruments by type of liability and counterparty. Also, aligned with Basel III, these new rules require banks to report and monitor liquidity ratios such as Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR).

The first stage of these requirements is intended to improve the information—in quantity and quality—about the actual status of banks without imposing specific limits for LCR and NSFR, except cash flows, mismatches for 30-day and 90-days periods. Under these limits, which existed before the new guidelines, mismatches between modeled cash inflows and cash outflows over 30-day and 90-day periods must not exceed one time and two times the amount of Tier 1 capital held by any bank, respectively.

In March 2016, the Chilean regulator began to require banks to issue reports C47 and C48. The C47 report focuses on liabilities analysis from the concentration, maturity and renewal points of view. On the other hand, the C48 report gauges LCR and NSFR ratios. So far, however, the regulator has not established any limits related to these reports. Even though there is no certainty as to when or how these limits will be imposed, we reasonably expect that they could be defined by the second half of 2017. Accordingly, this new rule did not affect our operations and results for the year ended December 31, 2016.

Amendments to the Reform that Modified the Chilean Tax System

In September 2014, the Chilean congress approved a law reforming the Chilean tax system. This tax reform (Law No. 20,780) gradually increases the first category tax or corporate tax rate between 2014 and 2018 while establishing two alternative tax regimes from 2017 onwards: (i) the Semi-Integrated Regime and (ii) the Attribution Regime. The tax reform increases the statutory corporate tax rate from 20.0% in 2013 to 21.0% in 2014, 22.5% in 2015 and 24.0% in 2016. From 2017 onwards, the statutory corporate tax rate will depend on the tax regime chosen by the owners of the taxpayer (the company). If the Semi-Integrated Regime is selected, the company will be subject to a statutory corporate tax rate of 25.5% in 2017 and 27.0% from 2018 onwards. If, instead, the Attribution Regime is selected, the company will be subject to a statutory corporate tax rate of 25.0% from 2017 onwards.

Notwithstanding the above, in February 2016, a new tax law was enacted (Law No. 20,899), which simplified the previously mentioned reform by limiting the possibility of choosing between the two alternative tax regimes. In fact, according to this new amendment to the Chilean tax system, publicly-traded companies will only be subject to the Semi-Integrated Regime. Consequently, the statutory corporate tax rate for Banco de Chile will be 25.5% in 2017 and 27.0% from 2018 onwards.

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The tax reform also affects the taxes levied on dividends received by investors that hold shares of common stock or ADS from 2017 onwards. Under the Semi-Integrated Regime, holders of shares or ADS will pay taxes on the dividends effectively received from the company (withholding tax of 35% for foreign investors and a general regime tax for local investors). Foreign investors from Double Taxation Avoidance Treaty (“DTAT”) countries will be able to use 100% of the corporate tax paid by the company as a tax credit. However, local investors and holders from non-DTAT countries will be permitted to use only 65% of the corporate tax paid by the company as a tax credit.

In addition, Law No. 20,899 permits investors to use 100% of the corporate tax paid by the company as a tax credit, if investors reside in countries that were part of DTAT before January 1, 2017, even though the DTAT was not in force from 2017 onwards. However, this special treatment will only apply until December 31, 2019.

Based on the above, the effective tax rate paid by local (individual) investors or foreign holders from non-DTAT countries would increase up to 44.45%. This would be the effect of adding together both taxes paid by the company on earnings before distributing dividends and taxes paid by this type of investor when receiving those dividends, given the inability to use 100% of the corporate tax expense as tax credit.

Lastly, under the new amendments to the Chilean tax system, stock dividends (distributions on fully paid-in shares) are tax exempt when distributed. Furthermore, the new tax income law introduces certain changes to the treatment of capital gains associated with the sale of shares received as stock dividends.

For more information, see “Item 10. Additional Information—Taxation—Chilean Tax Considerations.”

New Law Regulating the Release of Mortgages and Pledges without Conveyance (Law No. 20,855)

Law No. 20,855 was enacted on September 25, 2015 and went into effect on January 23, 2016. This law seeks to regulate the release of mortgages used as collateral for loans granted to individuals or SMEs customers. This regulation supplements the Consumer Protection Act (Law No. 19,496) or the SERNAC Act. In addition, Law No. 20,855 regulates the release of prendas sin desplazamiento (“pledges without conveyance”) used as collateral for loans granted to individuals, SMEs or any type of company as defined by Law No. 20,190.

For loans paid-off after January 23, 2016, Law No. 20,855 establishes requirements and time limits for banks to release mortgages (within 45 days) and inform customers of such release (within 30 days). On the other hand, for loans paid-off before January 23, 2016, Law No. 20,855 requires banks to release the mortgages within a 3-year period for loans paid-off up to six years before this law becomes effective and to release the pledges without conveyance within an 18-month period for loans paid-off up to four years before this law becomes effective. Notwithstanding the aforementioned, for loans paid-off before January 23, 2016, customers may also require the release of mortgages or pledges without conveyance, which should be executed by the bank within 45 days. Also, the bank should provide the customer with this information within a 30-day period. Costs associated with this process will be incurred by banks.

In addition, for monitoring purposes, the bank must inform the SERNAC, on a semi-annual basis, about: (i) the criteria used to comply with Law No. 20,855, (ii) the progress in implementing the proposed changes, (iii) the efforts taken to release mortgages used as collateral on already paid-off loans and (iv) the advertising used to inform customers about their rights regarding the release of mortgages once the related loan has been paid-off.

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Bankruptcy Law

On October 10, 2014, a new Bankruptcy Law that aims to promote agreements and avoid liquidations became effective. Among the main changes introduced by this law is Article 57, which is intended to protect debtors and provides that, during a 30-day term beginning on the date of the appointment of observers:

(i) the creditors of a debtor may not request its liquidation;

(ii) no proceeding seeking the issuance of a warrant of attachment, execution or similar process may be initiated against a debtor;

(iii) no proceeding seeking the restitution of leased assets may be initiated against a debtor;

(iv) all proceedings referred to in (ii) and (iii) directly above will be suspended, as well as the term of the statute of limitations;

(v) all the agreements entered into by a debtor will remain valid and effective and its payments terms and conditions will remain in force. Consequently, these agreements may not be early terminated without the consent of the debtor nor be enforced, even if the commencement of a reorganization proceeding under the Bankruptcy Law constitutes an event of default under such agreement. Thus, any guarantees granted to secure the obligations of the debtor may not be enforced; and

(vi) if a debtor forms part of a public registry as a contractor or service provider, and it is in compliance with its obligations with the relevant principal, it cannot be excluded from such public registry and may not be prohibited from participating in any relevant bidding process.

Reporting of Operational Incidents

On March 23, 2015, the SBIF issued a new regulation on the reporting of operational incidents (Circular No. 3,579). According to this regulation, banks must report immediately to the SBIF certain types of significant operational incidents in order to keep the regulator properly informed. For purposes of the regulation, an operational incident is deemed significant if the event affects the business continuity, information security or reputation of the bank.

Volcker Rule

The Volcker Rule became effective during 2015 in the United States as part of the Dodd—Frank Wall Street Reform and Consumer Protection Act. Among other topics, the Volcker Rule limits proprietary trading and positions taken by banks in covered funds by establishing specific conditions for carrying out these activities. Also, this regulation establishes specific corporate governance measures for conducting these businesses to avoid conflict of interest and high-risk trading strategies by banks.

Section No. 619 of the Volcker Rule is applicable to Citigroup. Since we and our subsidiaries are considered as Citigroup’s subsidiaries, during 2015, we comprehensively revised our internal policies and procedures to establish, maintain, enforce, test and modify our Volcker Rule Compliance Program.

Auditor Review of Interim Financial Statements

On December 12, 2016 the SBIF published an amendment (Circular No. 3,615) to Chapter C-2 of Compendio de Normas Contables. Through this document, the SBIF required local banks to include in mid-year financial statements (as of June 30 of every fiscal year) an auditor’s review statement in accordance with GAAP. Whereas the financial statements with notes must be sent to the SBIF on the same date they are released to the market, the auditor’s report on such financials must be sent to the regulator before August 15.

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ORGANIZATIONAL STRUCTURE

The following diagram presents our current corporate structure, including our subsidiaries and their respective direct ownership interests, as of April 21, 2017:

All of the subsidiaries presented above have their jurisdiction of incorporation in the Republic of Chile. See “—Business Overview—Principal Business Activities—Operations through Subsidiaries” for more information on our subsidiaries.

In 2014, we began a voluntary dissolution process for Banchile Trade Services Limited in Hong Kong, which was formally declared dissolved as of July 5, 2016

On December 19, 2016, Banco de Chile acquired all of the shares of the Promarket S.A. and that subsidiary was dissolved.

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PROPERTY, PLANT AND EQUIPMENT

We are based in Chile and own the building located at Paseo Ahumada 251, Santiago, Chile, that is approximately 77,500 square meters and serves as the headquarters for the Bank and its subsidiaries. In addition, we own both office and parking space in four other buildings located at Huerfanos 740, Agustinas 733, Andrés Bello 2687 and El Bosque 500, Santiago, Chile where the remainder of our executive offices are located. The total area we own in these buildings is equivalent to approximately 46,300 square meters.

As of December 31, 2016, we owned the properties on which 172 of our full-service branches and other points of sale are located (approximately 111,900 square meters of office space). Also, as of December 31, 2016, we had leased office space for 238 of our full-service branches with office space of approximately 66,630 square meters. Lastly, the 13 remaining branches and other points of sale were managed through a combined model by which part of the branch surface is owned and the remaining branch surface is under a leasing contract. Also, in some cases, we entered into special partnership agreements with the property’s owners.

We also own properties throughout Chile for back office and administrative operations, as well as for storage of documents and other purposes. We believe that our facilities are adequate for our present needs and suitable for their intended purposes.

As of December 31, 2016, we also owned approximately 134,250 square meters in mainly recreational physical facilities in Chile, which we use to assist our employees in maintaining a healthy work and life balance and which we use for incentive and integration activities.

Our 2017 budget for infrastructure expenditures amounts to approximately Ch$20,555 million. This is intended to finance disbursements associated with renovation and restoration of our main buildings (26.1%), implementation and relocation of branches (45.2%), general maintenance for buildings and distribution network (28.1%), among other disbursements.

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SELECTED STATISTICAL INFORMATION

The following information is included for analytical purposes and should be read in conjunction with our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report and “Item 5. Operating and Financial Review and Prospects.”

Average Balance Sheets, Interest Earned on Interest Earning Assets and Interest Paid on Interest Bearing Liabilities

The average balances for interest-earning assets and interest-bearing liabilities, including interest and readjustments received and paid, were calculated on the basis of our daily balances and on the basis of monthly balances for our subsidiaries. These average balances are presented in Chilean pesos (Ch$), in UF and in foreign currencies (principally the U.S. dollar). The UF is an inflation-indexed Chilean monetary unit of account with a value in Chilean pesos which is linked to, and which is adjusted daily to reflect changes in, the CPI of the Chilean National Institute of Statistics.

The nominal interest rate has been calculated by dividing the amount of interest and inflation adjustment gain or loss during the period by the related average balance, both amounts expressed in Chilean pesos.

Foreign exchange gains or losses on foreign currency-denominated assets and liabilities have not been included in interest revenue or expense. Interest received on past-due loans includes interest on such loans from the original maturity date. For our impaired portfolio and high risk loans, we apply a conservative approach of discontinuing accrual-basis recognition of interest revenue in the income statement and they are only recorded once received.

Included in cash and due from banks are current accounts maintained in the Central Bank and overseas banks. Such assets have a distorting effect on the average interest rate earned on total interest earning assets because of balances maintained in:

· the Central Bank, only the portion that is legally required to be held for liquidity purposes earns interest; and

· overseas banks earn interest on certain accounts in certain countries.

Consequently, the average interest earned on such assets is comparatively low. These deposits are maintained by us in these accounts to comply with statutory requirements and to facilitate international business, rather than to earn income.

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The following tables set forth, by currency of denomination, average balances and, where applicable, interest amounts and nominal rate for our assets and liabilities under IFRS for the years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Average Balance |  | Interest Earned(1) |  | Average Nominal Rate |  | Average Balance |  | Interest Earned(1) |  | Average Nominal Rate |  | Average Balance |  | Interest Earned(1) |  | Average Nominal Rate |
|  | (In millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest earning assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Deposits in Central Bank |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 298,688 |  | 3,401 |  | 1.14 | % | 261,059 |  | 2,701 |  | 1.03 | % | 198,867 |  | 1,951 |  | 0.98 | %
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | 96,598 |  | 497 |  | 0.51 |  | 119,768 |  | 719 |  | 0.60 |  | 139,734 |  | 1.645 |  | 1.18 |
Total |  | 395,286 |  | 3,898 |  | 0.99 |  | 380,827 |  | 3,420 |  | 0.90 |  | 338,601 |  | 3,596 |  | 1.06 |
Financial Investments |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 1,102,713 |  | 52,006 |  | 4.72 |  | 1,201,558 |  | 43,682 |  | 3.64 |  | 1,221,189 |  | 46,992 |  | 3.85 |
UF |  | 647,066 |  | 51,175 |  | 7.91 |  | 505,870 |  | 28,615 |  | 5.66 |  | 430,986 |  | 21,770 |  | 5.05 |
Foreign currency |  | 219,291 |  | 9,417 |  | 4.29 |  | 237,805 |  | 9,222 |  | 3.88 |  | 227,665 |  | 10,138 |  | 4.45 |
Total |  | 1,969,070 |  | 112,598 |  | 5.72 |  | 1,945,233 |  | 81,519 |  | 4.19 |  | 1,879,840 |  | 78,900 |  | 4.20 |
Loans in advance to Banks |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 602,968 |  | 18,938 |  | 3.14 |  | 1,099,698 |  | 28,267 |  | 2.57 |  | 974,059 |  | 32,280 |  | 3.31 |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 602,968 |  | 18,938 |  | 3.14 |  | 1,099,698 |  | 28,267 |  | 2.57 |  | 974,059 |  | 32,280 |  | 3.31 |
Commercial loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 6,296,574 |  | 433,759 |  | 6.89 |  | 6,353,016 |  | 412,854 |  | 6.50 |  | 6,638,123 |  | 447,116 |  | 6.74 |
UF |  | 4,834,705 |  | 372,748 |  | 7.71 |  | 4,786,721 |  | 294,792 |  | 6.16 |  | 5,123,123 |  | 270,624 |  | 5.28 |
Foreign currency |  | 2,185,315 |  | 51,069 |  | 2.34 |  | 2,503,652 |  | 53,937 |  | 2.15 |  | 2,524,203 |  | 62,054 |  | 2.46 |
Total |  | 13,316,594 |  | 857,576 |  | 6.44 |  | 13,643,389 |  | 761,583 |  | 5.58 |  | 14,285,449 |  | 779,794 |  | 5.46 |
Consumer Loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 3,068,810 |  | 564,660 |  | 18.40 |  | 3,336,722 |  | 565,089 |  | 16.94 |  | 3,717,567 |  | 609,175 |  | 16.39 |
UF |  | 77,674 |  | 9,242 |  | 11.90 |  | 83,464 |  | 8,217 |  | 9.84 |  | 55,514 |  | 4,787 |  | 8.62 |
Foreign currency |  | 20,395 |  | — |  | — |  | 24,649 |  | — |  | — |  | 29,913 |  | — |  | — |
Total |  | 3,166,879 |  | 573,902 |  | 18.12 |  | 3,444,835 |  | 573,306 |  | 16.64 |  | 3,802,994 |  | 613,962 |  | 16.14 |
Residential mortgage loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
UF |  | 5,082,293 |  | 497,258 |  | 9.78 |  | 5,826,928 |  | 469,633 |  | 8.06 |  | 6,634,968 |  | 447,582 |  | 6.75 |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 5,082,293 |  | 497,258 |  | 9.78 |  | 5,826,928 |  | 469,633 |  | 8.06 |  | 6,634,968 |  | 447,582 |  | 6.75 |
Repurchase agreements |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 27,704 |  | 1,355 |  | 4.89 |  | 36,844 |  | 1,367 |  | 3.71 |  | 43,583 |  | 1,690 |  | 3.88 |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 27,704 |  | 1,355 |  | 4.89 |  | 36,844 |  | 1,367 |  | 3.71 |  | 43,583 |  | 1,690 |  | 3.88 |
Total interest earning assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 11,397,457 |  | 1,074,119 |  | 9.42 |  | 12,288,897 |  | 1,053,960 |  | 8.58 |  | 12,793,388 |  | 1,139,204 |  | 8.90 |
UF |  | 10,641,738 |  | 930,423 |  | 8.74 |  | 11,202,983 |  | 801,257 |  | 7.15 |  | 12,244,591 |  | 744,763 |  | 6.08 |
Foreign currency |  | 2,521,599 |  | 60,983 |  | 2.42 |  | 2,885,874 |  | 63,878 |  | 2.21 |  | 2,921,515 |  | 73,837 |  | 2.53 |
Total |  | Ch$ | 24,560,794 |  | Ch$ | 2,065,525 |  | 8.41 | % | Ch$ | 26,377,754 |  | Ch$ | 1,919,095 |  | 7.28 | % | Ch$ | 27,959,494 |  | Ch$ | 1,957,804 |  | 7.00 | %

(1) Interest earned includes interest accrued on trading securities.

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|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Average Balance |  | Interest Earned |  | Average Nominal Rate |  | Average Balance |  | Interest Earned |  | Average Nominal Rate |  | Average Balance |  | Interest Earned |  | Average Nominal Rate |
|  | (In millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Non-interest earning assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and due from banks |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 403,354 |  | — |  | — |  | 501,644 |  | — |  | — |  | 592,490 |  | — |  | — |
UF |  | — |  | — |  | — |  | 53 |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | 367,273 |  | — |  | — |  | 413,646 |  | — |  | — |  | 384,132 |  | — |  | — |
Total |  | 770,627 |  | — |  | — |  | 915,343 |  | — |  | — |  | 976,622 |  | — |  | — |
Transactions in the course of collection |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 246,658 |  | — |  | — |  | 327,091 |  | — |  | — |  | 357,625 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | 167,715 |  | — |  | — |  | 208,630 |  | — |  | — |  | 200,034 |  | — |  | — |
Total |  | 414,373 |  | — |  | — |  | 535,721 |  | — |  | — |  | 557,659 |  | — |  | — |
Allowances for loan losses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | (477,991 | ) | — |  | — |  | (493,583 | ) | — |  | — |  | (539,032 | ) | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | (477,991 | ) | — |  | — |  | (493,583 | ) | — |  | — |  | (539,032 | ) | — |  | — |
Derivatives |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 603,412 |  | — |  | — |  | 1,022,877 |  | — |  | — |  | 921,775 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | 48,324 |  | — |  | — |  | 84,612 |  | — |  | — |  | 153,811 |  | — |  | — |
Total |  | 651,736 |  | — |  | — |  | 1,107,489 |  | — |  | — |  | 1,075,586 |  | — |  | — |
Investments in Other Companies |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 20,245 |  | — |  | — |  | 26,286 |  | — |  | — |  | 34,537 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | 47 |  | — |  | — |  | 53 |  | — |  | — |  | 55 |  | — |  | — |
Total |  | 20,292 |  | — |  | — |  | 26,339 |  | — |  | — |  | 34,592 |  | — |  | — |
Intangible assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 68,359 |  | — |  | — |  | 64,706 |  | — |  | — |  | 63,422 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 68,359 |  | — |  | — |  | 64,706 |  | — |  | — |  | 63,422 |  | — |  | — |
Fixed assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 202,385 |  | — |  | — |  | 208,804 |  | — |  | — |  | 217,220 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 202,385 |  | — |  | — |  | 208,804 |  | — |  | — |  | 217,220 |  | — |  | — |
Current tax assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | — |  | — |  | — |  | — |  | — |  | — |  | 2,233 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | — |  | — |  | — |  | — |  | — |  | — |  | 2,233 |  | — |  | — |
Deferred tax assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 62,783 |  | — |  | — |  | 94,626 |  | — |  | — |  | 139,195 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |

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|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Average Balance |  | Interest Earned |  | Average Nominal Rate |  | Average Balance |  | Interest Earned |  | Average Nominal Rate |  | Average Balance |  | Interest Earned |  | Average Nominal Rate |
|  | (In millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Total |  | 62,783 |  | — |  | — |  | 94,626 |  | — |  | — |  | 139,195 |  | — |  | — |
Other assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 173,425 |  | — |  | — |  | 197,903 |  | — |  | — |  | 194,124 |  | — |  | — |
UF |  | 55,948 |  | — |  | — |  | 61,970 |  | — |  | — |  | 61,297 |  | — |  | — |
Foreign currency |  | 100,899 |  | — |  | — |  | 181,307 |  | — |  | — |  | 181,709 |  | — |  | — |
Total |  | 330,272 |  | — |  | — |  | 441,180 |  | — |  | — |  | 437,130 |  | — |  | — |
Total non-interest earning assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 1,302,630 |  | — |  | — |  | 1,950,354 |  | — |  | — |  | 1,983,589 |  | — |  | — |
UF |  | 55,948 |  | — |  | — |  | 62,023 |  | — |  | — |  | 61,297 |  | — |  | — |
Foreign currency |  | 684,258 |  | — |  | — |  | 888,248 |  | — |  | — |  | 919,741 |  | — |  | — |
Total |  | 2,042,836 |  | — |  | — |  | 2,900,625 |  | — |  | — |  | 2,964,627 |  | — |  | — |
Total Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 12,700,087 |  | 1,074,119 |  | — |  | 14,239,251 |  | 1,053,960 |  | — |  | 14,776,977 |  | 1,139,204 |  | — |
UF |  | 10,697,686 |  | 930,423 |  | — |  | 11,265,006 |  | 801,257 |  | — |  | 12,305,888 |  | 744,763 |  | — |
Foreign currency |  | 3,205,857 |  | 60,983 |  | — |  | 3,774,122 |  | 63,878 |  | — |  | 3,841,256 |  | 73,837 |  | — |
Total |  | Ch$ | 26,603,630 |  | Ch$ | 2,065,525 |  | — |  | Ch$ | 29,278,379 |  | Ch$ | 1,919,095 |  | — |  | Ch$ | 30,924,121 |  | Ch$ | 1,957,804 |  | — |

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|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Average Balance |  | Interest paid |  | Average Nominal Rate |  | Average Balance |  | Interest paid |  | Average Nominal Rate |  | Average Balance |  | Interest paid |  | Average Nominal Rate |
|  | (In millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest bearing liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Savings accounts |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 6,970,983 |  | 271,883 |  | 3.90 | % | 7,122,450 |  | 236,628 |  | 3.32 | % | 7,500,508 |  | 270,387 |  | 3.60 | %
UF |  | 1,960,666 |  | 148,381 |  | 7.57 |  | 1,747,270 |  | 91,302 |  | 5.23 |  | 2,070,071 |  | 83,277 |  | 4.02 |
Foreign currency |  | 792,571 |  | 2,435 |  | 0.31 |  | 946,815 |  | 2,427 |  | 0.26 |  | 964,997 |  | 4,928 |  | 0.51 |
Total |  | 9,724,220 |  | 422,699 |  | 4.35 |  | 9,816,535 |  | 330,357 |  | 3.37 |  | 10,535,576 |  | 358,592 |  | 3.40 |
Repurchase agreements |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 257,477 |  | 9,479 |  | 3.68 |  | 229,496 |  | 6,947 |  | 3.03 |  | 190,464 |  | 6,211 |  | 3.26 |
UF |  | 1,741 |  | 102 |  | 5.86 |  | 3,950 |  | 268 |  | 6.78 |  | 167 |  | 10 |  | 5.99 |
Foreign currency |  | 3,083 |  | — |  | — |  | 5,068 |  | 1 |  | 0.02 |  | 2,137 |  | 2 |  | — |
Total |  | 262,301 |  | 9,581 |  | 3.65 |  | 238,514 |  | 7,216 |  | 3.03 |  | 192,768 |  | 6,223 |  | 3.23 |
Borrowings from financial institutions |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 277,597 |  | 1,054 |  | 0.38 |  | 45,340 |  | 595 |  | 1.31 |  | 38,395 |  | 848 |  | 2.21 |
UF |  | 9 |  | 1 |  | 11.11 |  | 7 |  | 1 |  | 14.29 |  | 5 |  | — |  | — |
Foreign currency |  | 859,593 |  | 6,111 |  | 0.71 |  | 1,315,459 |  | 9,575 |  | 0.73 |  | 1,182,072 |  | 12,656 |  | 1.07 |
Total |  | 1,137,199 |  | 7,166 |  | 0.63 |  | 1,360,806 |  | 10,171 |  | 0.75 |  | 1,220,472 |  | 13,504 |  | 1.11 |
Debt issued |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 12,179 |  | 2,123 |  | 17.43 |  | — |  | — |  | — |  | — |  | — |  | — |
UF |  | 3,401,241 |  | 316,902 |  | 9.32 |  | 3,904,943 |  | 302,669 |  | 7.75 |  | 4,538,941 |  | 282,620 |  | 6.23 |
Foreign currency |  | 1,483,580 |  | 25,301 |  | 1.71 |  | 1,741,176 |  | 26,442 |  | 1.52 |  | 1,524,902 |  | 26,969 |  | 1.77 |
Total |  | 4,897,000 |  | 344,326 |  | 7.03 |  | 5,646,119 |  | 329,111 |  | 5.83 |  | 6,063,843 |  | 309,589 |  | 5.11 |
Other financial obligations |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 108,487 |  | 1,356 |  | 1.25 |  | 121,817 |  | 1,448 |  | 1.19 |  | 124,419 |  | 1,424 |  | 1.14 |
UF |  | 16,690 |  | 3,640 |  | 21.81 |  | 13,498 |  | 1,774 |  | 13.14 |  | 12,716 |  | 872 |  | 6.86 |
Foreign currency |  | 64,982 |  | 20 |  | 0.03 |  | 44,407 |  | 92 |  | 0.21 |  | 28,386 |  | 55 |  | 0.19 |
Total |  | 190,159 |  | 5,016 |  | 2.64 |  | 179,722 |  | 3,314 |  | 1.84 |  | 165,521 |  | 2,351 |  | 1.42 |
Total interest bearing liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 7,626,723 |  | 285,895 |  | 3.75 |  | 7,519,103 |  | 245,618 |  | 3.27 |  | 7,853,786 |  | 278,870 |  | 3.55 |
UF |  | 5,380,347 |  | 469,026 |  | 8.72 |  | 5,669,668 |  | 396,014 |  | 6.98 |  | 6,621,900 |  | 366,779 |  | 5.54 |
Foreign currency |  | 3,203,809 |  | 33,867 |  | 1.06 |  | 4,052,925 |  | 38,537 |  | 0.95 |  | 3,702,494 |  | 44,610 |  | 1.20 |
Total |  | Ch$ | 16,210,879 |  | Ch$ | 788,788 |  | 4.87 | % | Ch$ | 17,241,696 |  | Ch$ | 680,169 |  | 3.94 | % | Ch$ | 18,178,180 |  | Ch$ | 690,259 |  | 3.80 | %

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|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Average Balance |  | Interest paid |  | Average Nominal Rate |  | Average Balance |  | Interest paid |  | Average Nominal Rate |  | Average Balance |  | Interest paid |  | Average Nominal Rate |
|  | (In millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Non-interest bearing liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current account and demand deposits |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 5,109,950 |  | — |  | — |  | 5,727,221 |  | — |  | — |  | 6,089,301 |  | — |  | — |
UF |  | 185,098 |  | — |  | — |  | 285,412 |  | — |  | — |  | 223,395 |  | — |  | — |
Foreign currency |  | 929,007 |  | — |  | — |  | 1,116,853 |  | — |  | — |  | 1,348,922 |  | — |  | — |
Total |  | 6,224,055 |  | — |  | — |  | 7,129,486 |  | — |  | — |  | 7,661,618 |  | — |  | — |
Transactions in the course of payment |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 108,117 |  | — |  | — |  | 171,724 |  | — |  | — |  | 195,806 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | 138,669 |  | — |  | — |  | 206,378 |  | — |  | — |  | 209,656 |  | — |  | — |
Total |  | 246,786 |  | — |  | — |  | 378,102 |  | — |  | — |  | 405,462 |  | — |  | — |
Derivatives |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 588,001 |  | — |  | — |  | 941,672 |  | — |  | — |  | 896,551 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | 68,076 |  | — |  | — |  | 95,387 |  | — |  | — |  | 151,409 |  | — |  | — |
Total |  | 656,077 |  | — |  | — |  | 1,037,059 |  | — |  | — |  | 1,047,960 |  | — |  | — |
Current tax liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 3,864 |  | — |  | — |  | 11,461 |  | — |  | — |  | — |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 3,864 |  | — |  | — |  | 11,461 |  | — |  | — |  | — |  | — |  | — |
Deferred tax liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Provisions |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 183,730 |  | — |  | — |  | 126,682 |  | — |  | — |  | 154,399 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 183,730 |  | — |  | — |  | 126,682 |  | — |  | — |  | 154,399 |  | — |  | — |
Other liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 193,974 |  | — |  | — |  | 212,265 |  | — |  | — |  | 255,935 |  | — |  | — |
UF |  | 17,654 |  | — |  | — |  | 17,226 |  | — |  | — |  | 16,023 |  | — |  | — |
Foreign currency |  | 27,810 |  | — |  | — |  | 12,007 |  | — |  | — |  | 10,410 |  | — |  | — |
Total |  | 239,438 |  | — |  | — |  | 241,498 |  | — |  | — |  | 282,368 |  | — |  | — |
Equity |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 2,838,801 |  | — |  | — |  | 3,112,395 |  | — |  | — |  | 3,194,134 |  | — |  | — |
UF |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 2,838,801 |  | — |  | — |  | 3,112,395 |  | — |  | — |  | 3,194,134 |  | — |  | — |
Total non-interest bearing liabilities and equity |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 9,026,437 |  | — |  | — |  | 10,303,420 |  | — |  | — |  | 10,786,126 |  | — |  | — |
UF |  | 202,752 |  | — |  | — |  | 302,638 |  | — |  | — |  | 239,418 |  | — |  | — |
Foreign currency |  | 1,163,562 |  | — |  | — |  | 1,430,625 |  | — |  | — |  | 1,720,397 |  | — |  | — |

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|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Average Balance |  | Interest paid |  | Average Nominal Rate |  | Average Balance |  | Interest paid |  | Average Nominal Rate |  | Average Balance |  | Interest paid |  | Average Nominal Rate |
|  | (In millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Total |  | 10,392,751 |  | — |  | — |  | 12,036,683 |  | — |  | — |  | 12,745,941 |  | — |  | — |
Total liabilities and equity |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 16,653,160 |  | 285,895 |  | — |  | 17,822,523 |  | 245,618 |  | — |  | 18,639,912 |  | 278,870 |  | — |
UF |  | 5,583,099 |  | 469,026 |  | — |  | 5,972,306 |  | 396,014 |  | — |  | 6,861,318 |  | 366,779 |  | — |
Foreign currency |  | 4,367,371 |  | 33,867 |  | — |  | 5,483,550 |  | 38,537 |  | — |  | 5,422,891 |  | 44,610 |  | — |
Total |  | 26,603,630 |  | 788,788 |  | — |  | 29,278,379 |  | 680,169 |  | — |  | 30,924,121 |  | 690,259 |  | — |

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Interest Earning Assets and Net Interest Margin

The following table sets forth, by currency of denomination, the levels of our average interest earning assets and net interest, and illustrates the comparative margins obtained, for the years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
IFRS: |  |  |  |  |  |  |
Total average interest earning assets |  |  |  |  |  |  |
Ch$ |  | Ch$ | 11,397,457 |  | Ch$ | 12,288,897 |  | Ch$ | 12,793,388 |
UF |  | 10,641,738 |  | 11,202,983 |  | 12,244,591 |
Foreign currency |  | 2,521,599 |  | 2,885,874 |  | 2,921,515 |
Total |  | 24,560,794 |  | 26,377,754 |  | 27,959,494 |
Net interest earned (including interest earned on trading securities)(1) |  |  |  |  |  |  |
Ch$ |  | 788,224 |  | 808,342 |  | 860,334 |
UF |  | 461,397 |  | 405,243 |  | 377,984 |
Foreign currency |  | 27,116 |  | 25,341 |  | 29,227 |
Total |  | Ch$ | 1,276,737 |  | Ch$ | 1,238,926 |  | Ch$ | 1,267,545 |
Net interest margin, nominal basis(2) |  |  |  |  |  |  |
Ch$ |  | 6.92 | % | 6.58 | % | 6.72 | %
UF |  | 4.34 |  | 3.62 |  | 3.09 |
Foreign currency |  | 1.08 |  | 0.88 |  | 1.00 |
Total |  | 5.20 | % | 4.70 | % | 4.53 | %

(1) Net interest earned is defined as interest revenue earned less interest expense incurred.

(2) Net interest margin, nominal basis is defined as net interest earned divided by average interest earning assets.

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Changes in Net Interest Income—Volume and Rate Analysis

The following tables compare, by currency of denomination, changes in our net interest revenue between 2014 and 2015, as well as 2015 and 2016, caused by (i) changes in the average volume of interest earning assets and interest bearing liabilities and (ii) changes in their respective nominal interest rates. Volume and rate variances were calculated based on movements in average balances over the period and changes in nominal interest rate, average interest earning assets and average interest bearing liabilities. The net change attributable to changes in both volume and rate has been allocated proportionately to the change in volume and the change in rate.

|  | Increase (Decrease) from 2014 to 2015 due to changes in |  | Net Change from 2014 to |  | Increase (Decrease) from 2015 to 2016 due to changes in |  | Net Change from 2015 to |
|  | Volume |  | Rate |  | 2015 |  | Volume |  | Rate |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |  |  |  |  |  |
Interest earning assets |  |  |  |  |  |  |  |  |  |  |  |  |
Deposits in Central Bank |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | (406 | ) | (294 | ) | (700 | ) | (616 | ) | (134 | ) | (750 | )
UF |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | 131 |  | 91 |  | 222 |  | 137 |  | 789 |  | 926 |
Total |  | (275 | ) | (203 | ) | (478 | ) | (479 | ) | 655 |  | 176 |
Financial investments |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 4,361 |  | (12,685 | ) | (8,324 | ) | 717 |  | 2,963 |  | 3,680 |
UF |  | (9,787 | ) | (12,773 | ) | (22,560 | ) | (3,973 | ) | (2,872 | ) | (6,845 | )
Foreign currency |  | 759 |  | (954 | ) | (195 | ) | (406 | ) | 1,322 |  | 916 |
Total |  | (4,667 | ) | (26,412 | ) | (31,079 | ) | (3,662 | ) | 1,413 |  | (2,249 | )
Loans in advance to bank |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 13,280 |  | (3,951 | ) | 9,329 |  | (3,494 | ) | 7,507 |  | 4,013 |
UF |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 13,280 |  | (3,951 | ) | 9,329 |  | (3,494 | ) | 7,507 |  | 4,013 |
Commercial loans |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 3,858 |  | (24,763 | ) | (20,905 | ) | 18,901 |  | 15,361 |  | 34,262 |
UF |  | (3,664 | ) | (74,292 | ) | (77,956 | ) | 19,743 |  | (43,911 | ) | (24,168 | )
Foreign currency |  | 7,061 |  | (4,193 | ) | 2,868 |  | 446 |  | 7,671 |  | 8,117 |
Total |  | 7,255 |  | (103,248 | ) | (95,993 | ) | 39,090 |  | (20,879 | ) | 18,211 |
Consumer loans |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 47,243 |  | (46,814 | ) | 429 |  | 62,869 |  | (18,783 | ) | 44,086 |
UF |  | 653 |  | (1,678 | ) | (1,025 | ) | (2,502 | ) | (928 | ) | (3,430 | )
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 47,896 |  | (48,492 | ) | (596 | ) | 60,367 |  | (19,711 | ) | 40,656 |
Residential mortgage loans |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | — |  | — |  | — |  | — |  | — |  | — |
UF |  | 67,027 |  | (94,652 | ) | (27,625 | ) | 60,246 |  | (82,297 | ) | (22,051 | )
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 67,027 |  | (94,652 | ) | (27,625 | ) | 60,246 |  | (82,297 | ) | (22,051 | )
Repurchase agreement |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 385 |  | (373 | ) | 12 |  | 259 |  | 64 |  | 323 |
UF |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign currency |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 385 |  | (373 | ) | 12 |  | 259 |  | 64 |  | 323 |
Total interest earning assets |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 68,721 |  | (88,880 | ) | (20,159 | ) | 78,636 |  | 6,978 |  | 85,614 |
UF |  | 54,229 |  | (183,395 | ) | (129,166 | ) | 73,514 |  | (130,008 | ) | (56,494 | )
Foreign currency |  | 7,951 |  | (5,056 | ) | 2,895 |  | 177 |  | 9,782 |  | 9,959 |
Total |  | 130,901 |  | (277,331 | ) | (146,430 | ) | 152,327 |  | (113,248 | ) | 39,079 |

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|  | Increase (Decrease) from 2014 to 2015 due to changes in |  | Net Change from 2014 to |  | Increase (Decrease) from 2015 to 2016 due to changes in |  | Net Change from 2015 to |
|  | Volume |  | Rate |  | 2015 |  | Volume |  | Rate |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |
Interest bearing liabilities |  |  |  |  |  |  |  |  |  |  |  |  |
Savings accounts and time deposits |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 5,796 |  | (41,051 | ) | (35,255 | ) | 12,971 |  | 20,788 |  | 33,759 |
UF |  | (14,849 | ) | (42,230 | ) | (57,079 | ) | 15,139 |  | (23,164 | ) | (8,025 | )
Foreign currency |  | 431 |  | (439 | ) | (8 | ) | 47 |  | 2,454 |  | 2,501 |
Total |  | (8,622 | ) | (83,720 | ) | (92,342 | ) | 28,157 |  | 78 |  | 28,235 |
Repurchase agreements |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | (961 | ) | (1,571 | ) | (2,532 | ) | (1,244 | ) | 508 |  | (736 | )
UF |  | 148 |  | 18 |  | 166 |  | (230 | ) | (28 | ) | (258 | )
Foreign currency |  | — |  | 1 |  | 1 |  | (1 | ) | 2 |  | 1 |
Total |  | (813 | ) | (1,552 | ) | (2,365 | ) | (1,475 | ) | 482 |  | (993 | )
Borrowing from financial institutions |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | (1,432 | ) | 973 |  | (459 | ) | (103 | ) | 356 |  | 253 |
UF |  | — |  | — |  | — |  | — |  | (1 | ) | (1 | )
Foreign currency |  | 3,315 |  | 149 |  | 3,464 |  | (1,052 | ) | 4,133 |  | 3,081 |
Total |  | 1,883 |  | 1,122 |  | 3,005 |  | (1,155 | ) | 4,488 |  | 3,333 |
Debt issued |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | (1,061 | ) | (1,062 | ) | (2,123 | ) | — |  | — |  | — |
UF |  | 43,236 |  | (57,469 | ) | (14,233 | ) | 44,770 |  | (64,819 | ) | (20,049 | )
Foreign currency |  | 4,098 |  | (2,957 | ) | 1,141 |  | (3,517 | ) | 4,044 |  | 527 |
Total |  | 46,273 |  | (61,488 | ) | (15,215 | ) | 41,253 |  | (60,775 | ) | (19,522 | )
Other financial obligation |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 161 |  | (69 | ) | 92 |  | 31 |  | (55 | ) | (24 | )
UF |  | (606 | ) | (1,260 | ) | (1,866 | ) | (97 | ) | (805 | ) | (902 | )
Foreign currency |  | (8 | ) | 80 |  | 72 |  | (31 | ) | (6 | ) | (37 | )
Total |  | (453 | ) | (1,249 | ) | (1,702 | ) | (97 | ) | (866 | ) | (963 | )
Total interest bearing liabilities |  |  |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | 2,503 |  | (42,780 | ) | (40,277 | ) | 11,655 |  | 21,597 |  | 33,252 |
UF |  | 27,929 |  | (100,941 | ) | (73,012 | ) | 59,582 |  | (88,817 | ) | (29,235 | )
Foreign currency |  | 7,836 |  | (3,166 | ) | 4,670 |  | (4,554 | ) | 10,627 |  | 6,073 |
Total |  | 38,268 |  | (146,887 | ) | (108,619 | ) | 66,683 |  | (56,593 | ) | 10,090 |

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Financial Investments

Financial assets held for trading:

The following table sets forth a breakdown of instruments classified as financial assets held-for-trading, included in our investment portfolio:

|  | As of December 31, |  | Weighted Average Nominal Rate as of December 31, |
|  | 2014 |  | 2015 |  | 2016 |  | 2016 |
|  | (in millions of Ch$) |  | % |
IFRS: |  |  |  |  |  |  |  |  |
Instruments issued by the Chilean Government and the Central Bank: |  |  |  |  |  |  |  |  |
Central Bank bonds |  | Ch$ | 13,906 |  | Ch$ | 46,068 |  | Ch$ | 30,546 |  | 3.61 | %
Central Bank promissory notes |  | 2,996 |  | 103,832 |  | 393,019 |  | 3.33 |
Other instruments issued by the Chilean Government and the Central Bank |  | 71,968 |  | 100,016 |  | 58,781 |  | 5.53 |
Other securities issued in Chile: |  |  |  |  |  |  |  |  |
Mortgage bonds from domestic banks |  | 9 |  | — |  | — |  | — |
Bonds from domestic banks |  | 3,197 |  | 21 |  | 21 |  | 4.46 |
Deposits in domestic banks |  | 199,665 |  | 583,217 |  | 896,534 |  | 3.64 |
Bonds from other Chilean companies |  | 1,351 |  | — |  | — |  | — |
Other instruments issued in Chile |  | 366 |  | 10,420 |  | 672 |  | — |
Instruments issued by foreign institutions: |  |  |  |  |  |  |  |  |
Instruments from foreign governments or central banks |  | — |  | — |  | — |  | — |
Other instruments issued abroad |  | — |  | — |  | 385 |  | — |
Total |  | Ch$ | 293,458 |  | Ch$ | 843,574 |  | Ch$ | 1,379,958 |  | 3.63 | %

“Other securities issued in Chile” includes instruments sold under repurchase agreements with customers and financial instruments, amounting to Ch$148,525 million as of December 31, 2014, Ch$149,333 million as of December 31, 2015 and Ch$159,803 million as of December 31, 2016. Instruments issued by the Chilean government and the Central Bank include instruments sold under agreements to repurchase to customers and financial institutions. For these instruments, there was no balance as of December 31, 2014, a total balance of Ch$9,244 million as of December 31, 2015 and a total balance of Ch$21,789 million for the year ended December 31, 2016.

Investment Portfolio:

The detail of instruments classified as financial assets available-for-sale and as financial assets held-to-maturity is as follows:

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Financial assets available-for-sale

|  | As of December 31, |  | Weighted average nominal rate as of December 31, |
|  | 2014 |  | 2015 |  | 2016 |  | 2016 |
|  | (in millions of Ch$) |  | % |
IFRS: |  |  |  |  |  |  |  |  |
Instruments issued by the Chilean Government and the Central Bank: |  |  |  |  |  |  |  |  |
Bonds issued by the Chilean Government and the Central Bank |  | Ch$ | 28,795 |  | Ch$ | 36,258 |  | Ch$ | 20,944 |  | 3.48 | %
Promissory notes issued by the Chilean Government and the Central Bank |  | 149,755 |  | — |  | — |  | — |
Other instruments |  | 160,774 |  | 50,250 |  | 38,256 |  | 2.31 |
Other instruments issued in Chile: |  |  |  |  |  |  |  |  |
Equity instruments valued at cost |  | 358 |  | 366 |  | 54 |  | — |
Equity instruments valued at fair value |  | 8,249 |  | 6,896 |  | 5,258 |  | — |
Mortgage bonds from domestic banks |  | 96,294 |  | 87,610 |  | 108,933 |  | 3.52 |
Bonds from domestic banks |  | 251,231 |  | 83,960 |  | 7,973 |  | 4.65 |
Deposits from domestic banks |  | 657,467 |  | 450,976 |  | 24,032 |  | 3.99 |
Bonds from other Chilean companies |  | 29,519 |  | 17,766 |  | 29,525 |  | 3.43 |
Other instruments |  | 162,829 |  | 191,537 |  | 138,322 |  | 5.93 |
Instruments issued by Foreign Institutions: |  |  |  |  |  |  |  |  |
Instruments from foreign governments or central banks |  | — |  | — |  | — |  | — |
Other instruments issued abroad |  | 63,525 |  | 81,644 |  | 1,173 |  | — |
Total |  | Ch$ | 1,608,796 |  | Ch$ | 1,007,263 |  | Ch$ | 374,470 |  | 4.35 | %

The portfolio of financial assets available-for-sale included net unrealized gains of Ch$40,929 million, Ch$45,815 million and Ch$6,045 million as of December 31, 2014, 2015, and 2016, respectively. These unrealized gains are accounted in equity under other comprehensive income.

Financial assets held to maturity

There were no securities reported under this category as of December 31, 2014, 2015 and 2016.

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Maturity of Financial Investments:

The maturities of financial assets held-for-trading and financial assets available-for-sale as of December 31, 2014, 2015 and 2016 were as follows:

|  | As of December 31, 2014 |
|  | Due within 1 year |  | Weighted Average Nominal Rate |  | Due after 1 year but within 5 years |  | Weighted Average Nominal Rate |  | Due after 5 year but within 10 years |  | Weighted Average Nominal Rate |  | Due after 10 years |  | Weighted Average Nominal Rate |  | Total |
|  | (millions of Ch$, except percentages) |
Financial assets held for trading: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments issued by the Chilean Government and the Central Bank: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank bonds |  | Ch$ | 13,906 |  | 2.95 | % | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | 13,906 |
Central Bank promissory notes |  | 2,996 |  | 2.76 |  | — |  | — |  | — |  | — |  | — |  | — |  | 2,996 |
Other instruments issued by the Chilean Government and the Central Bank |  | 71,968 |  | 3.07 |  | — |  | — |  | — |  | — |  | — |  | — |  | 71,968 |
Other securities issued in Chile: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mortgage bonds from domestic banks |  | 9 |  | 3.75 |  | — |  | — |  | — |  | — |  | — |  | — |  | 9 |
Bonds from domestic banks |  | 3,197 |  | 4.93 |  | — |  | — |  | — |  | — |  | — |  | — |  | 3,197 |
Deposits in domestic banks |  | 199,665 |  | 3.77 |  | — |  | — |  | — |  | — |  | — |  | — |  | 199,665 |
Bonds from other Chilean companies |  | 1,351 |  | 12.01 |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,351 |
Other instruments issued in Chile |  | 366 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 366 |
Instruments issued by foreign institutions: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments from foreign governments or central banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued abroad |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | Ch$ | 293,458 |  | 3.60 | % | Ch$ | — |  | — |  | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | 293,458 |

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|  | As of December 31, 2015 |
|  | Due within 1 year |  | Weighted Average Nominal Rate |  | Due after 1 year but within 5 years |  | Weighted Average Nominal Rate |  | Due after 5 year but within 10 years |  | Weighted Average Nominal Rate |  | Due after 10 years |  | Weighted Average Nominal Rate |  | Total |
|  | (millions of Ch$, except percentages) |
Financial assets held for trading: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments issued by the Chilean Government and the Central Bank: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank bonds |  | Ch$ | 46,068 |  | 1.49 | % | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | 46,068 |
Central Bank promissory notes |  | 103,832 |  | 2.92 |  | — |  | — |  | — |  | — |  | — |  | — |  | 103,832 |
Other instruments issued by the Chilean Government and the Central Bank |  | 100,016 |  | 1.92 |  | — |  | — |  | — |  | — |  | — |  | — |  | 100,016 |
Other securities issued in Chile: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mortgage bonds from domestic banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Bonds from domestic banks |  | 21 |  | 5.41 |  | — |  | — |  | — |  | — |  | — |  | — |  | 21 |
Deposits in domestic banks |  | 583,217 |  | 4.00 |  | — |  | — |  | — |  | — |  | — |  | — |  | 583,217 |
Bonds from other Chilean companies |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued in Chile |  | 10,420 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 10,420 |
Instruments issued by foreign institutions: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments from foreign governments or central banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued abroad |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | Ch$ | 843,574 |  | 3.48 | % | Ch$ | — |  | — |  | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | 843,574 |

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|  | As of December 31, 2016 |
|  | Due within 1 year |  | Weighted Average Nominal Rate |  | Due after 1 year but within 5 years |  | Weighted Average Nominal Rate |  | Due after 5 year but within 10 years |  | Weighted Average Nominal Rate |  | Due after 10 years |  | Weighted Average Nominal Rate |  | Total |
|  | (millions of Ch$, except percentages) |
Financial assets held for trading: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments issued by the Chilean Government and the Central Bank: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank bonds |  | Ch$ | 30,546 |  | 3.61 | % | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | 30,546 |
Central Bank promissory notes |  | 393,019 |  | 3.33 |  | — |  | — |  | — |  | — |  | — |  | — |  | 393,019 |
Other instruments issued by the Chilean Government and the Central Bank |  | 58,781 |  | 5.53 |  | — |  | — |  | — |  | — |  | — |  | — |  | 58,781 |
Other securities issued in Chile: |  |  |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  |  |
Mortgage bonds from domestic banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Bonds from domestic banks |  | 21 |  | 4.46 |  | — |  | — |  | — |  | — |  | — |  | — |  | 21 |
Deposits in domestic banks |  | 896,534 |  | 3.64 |  | — |  | — |  | — |  | — |  | — |  | — |  | 896,534 |
Bonds from other Chilean companies |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued in Chile |  | 672 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 672 |
Instruments issued by foreign institutions: |  |  |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  |  |
Instruments from foreign governments or central banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued abroad |  | 385 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 385 |
Total |  | Ch$ | 1,379,958 |  | 3,63 | % | Ch$ | — |  | — |  | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | 1,379,958 |

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|  | As of December 31, 2014 |
|  | Due within 1 year |  | Weighted Average Nominal Rate |  | Due after 1 year but within 5 years |  | Weighted Average Nominal Rate |  | Due after 5 year but within 10 years |  | Weighted Average Nominal Rate |  | Due after 10 years |  | Weighted Average Nominal Rate |  | Total |
|  | (millions of Ch$, except percentages) |
Financial assets available-for-sale: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments issued by the Chilean Government and the Central Bank: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Bonds issued by the Chilean Government and the Central Bank |  | Ch$ | 8,137 |  | 3.27 | % | Ch$ | 20,501 |  | 3.28 | % | Ch$ | 157 |  | 4.04 | % | Ch$ | — |  | — | % | Ch$ | 28,795 |
Promissory notes issued by the Chilean Government and the Central Bank |  | 149,755 |  | 2.81 |  | — |  | — |  | — |  | — |  | — |  | — |  | 149,755 |
Other instruments |  | 19,341 |  | 3.42 |  | 64,457 |  | 3.48 |  | 52,937 |  | 4.67 |  | 24,039 |  | 4.06 |  | 160,774 |
Other instruments issued in Chile: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Equity instruments valued at cost |  | — |  | — |  | — |  | — |  | — |  | — |  | 358 |  | — |  | 358 |
Equity instruments valued at fair value |  | — |  | — |  | — |  | — |  | — |  | — |  | 8,249 |  | — |  | 8,249 |
Mortgage bonds from domestic banks |  | 9,468 |  | 4.04 |  | 36,374 |  | 4.04 |  | 34,374 |  | 4.07 |  | 16,078 |  | 3.96 |  | 96,294 |
Bonds from domestic banks |  | 31,034 |  | 3.07 |  | 124,048 |  | 3.07 |  | 91,239 |  | 3.07 |  | 4,910 |  | 3.33 |  | 251,231 |
Deposits from domestic banks |  | 612,883 |  | 4.07 |  | 44,584 |  | 3.41 |  | — |  | — |  | — |  | — |  | 657,467 |
Bonds from other Chilean companies |  | 1,576 |  | 4.28 |  | 10,829 |  | 5.49 |  | 5,260 |  | 3.97 |  | 11,854 |  | 3.75 |  | 29,519 |
Other instruments |  | 17,389 |  | 6.36 |  | 92,670 |  | 6.00 |  | 49,845 |  | 5.92 |  | 2,925 |  | 7.17 |  | 162,829 |
Instruments issued by Foreign Institutions: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments from foreign governments or central banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued abroad |  | — |  | — |  | 3,211 |  | 5.09 |  | 1,938 |  | 5.00 |  | 58,376 |  | — |  | 63,525 |
Total |  | Ch$ | 849,583 |  | 3.84 | % | Ch$ | 396,674 |  | 4.04 | % | Ch$ | 235,750 |  | 4.21 | % | Ch$ | 126,789 |  | 4.06 | % | Ch$ | 1,608,796 |

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|  | As of December 31, 2015 |
|  | Due within 1 year |  | Weighted Average Nominal Rate |  | Due after 1 year but within 5 years |  | Weighted Average Nominal Rate |  | Due after 5 year but within 10 years |  | Weighted Average Nominal Rate |  | Due after 10 years |  | Weighted Average Nominal Rate |  | Total |
|  | (millions of Ch$, except percentages) |
Financial assets available-for-sale: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments issued by the Chilean Government and the Central Bank: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Bonds issued by the Chilean Government and the Central Bank |  | Ch$ | 10,781 |  | 4.32 | % | Ch$ | 25,477 |  | 4.35 | % | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | 36,258 |
Promissory notes issued by the Chilean Government and the Central Bank |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments |  | 20,547 |  | 1.99 |  | 29,124 |  | 2.68 |  | 577 |  | 2.99 |  | 2 |  | 3.34 |  | 50,250 |
Other instruments issued in Chile: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Equity instruments valued at cost |  | — |  | — |  | — |  | — |  | — |  | — |  | 366 |  | — |  | 366 |
Equity instruments valued at fair value |  | — |  | — |  | — |  | — |  | — |  | — |  | 6,896 |  | — |  | 6,896 |
Mortgage bonds from domestic banks |  | 9,528 |  | 3.89 |  | 35,267 |  | 3.94 |  | 30,141 |  | 3.99 |  | 12,674 |  | 3.99 |  | 87,610 |
Bonds from domestic banks |  | 12,189 |  | 3.10 |  | 48,551 |  | 3.09 |  | 22,119 |  | 3.05 |  | 1,101 |  | 3.45 |  | 83,960 |
Deposits from domestic banks |  | 420,467 |  | 4.25 |  | 30,509 |  | 5.13 |  | — |  | — |  | — |  | — |  | 450,976 |
Bonds from other Chilean companies |  | 2,093 |  | 6.80 |  | 11,519 |  | 6.89 |  | 1,543 |  | 5.82 |  | 2,611 |  | 5.58 |  | 17,766 |
Other instruments |  | 15,751 |  | 6.44 |  | 94,946 |  | 6.01 |  | 77,520 |  | 5.48 |  | 3,320 |  | 7.17 |  | 191,537 |
Instruments issued by Foreign Institutions: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments from foreign governments or central banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued abroad |  | 81,644 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 81,644 |
Total |  | Ch$ | 573,000 |  | 3.60 | % | Ch$ | 275,393 |  | 4.66 | % | Ch$ | 131,900 |  | 4.73 | % | Ch$ | 26,970 |  | 4.71 | % | Ch$ | 1,007,263 |

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|  | As of December 31, 2016 |
|  | Due within 1 year |  | Weighted Average Nominal Rate |  | Due after 1 year but within 5 years |  | Weighted Average Nominal Rate |  | Due after 5 year but within 10 years |  | Weighted Average Nominal Rate |  | Due after 10 years |  | Weighted Average Nominal Rate |  | Total |
|  | (millions of Ch$, except percentages) |
Financial assets available-for-sale: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments issued by the Chilean Government and the Central Bank: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Bonds issued by the Chilean Government and the Central Bank |  | Ch$ | 12,186 |  | 3.46 | % | Ch$ | 8,758 |  | 3.52 | % | Ch$ | — |  | — | % | Ch$ | — |  | — | % | Ch$ | 20,944 |
Promissory notes issued by the Chilean Government and the Central Bank |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments |  | 9,880 |  | 1.84 |  | 27,912 |  | 2.47 |  | 464 |  | 2.77 |  | — |  | — |  | 38,256 |
Other instruments issued in Chile: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Equity instruments valued at cost |  | — |  | — |  | — |  | — |  | — |  | — |  | 54 |  | — |  | 54 |
Equity instruments valued at fair value |  | — |  | — |  | — |  | — |  | — |  | — |  | 5,258 |  | — |  | 5,258 |
Mortgage bonds from domestic banks |  | 11,497 |  | 3.41 |  | 41,606 |  | 3.57 |  | 34,396 |  | 3.52 |  | 21,434 |  | 3.42 |  | 108,933 |
Bonds from domestic banks |  | 2,670 |  | 4.86 |  | 4,901 |  | 4.67 |  | 402 |  | 2.91 |  | — |  | — |  | 7,973 |
Deposits from domestic banks |  | 24,032 |  | 3.99 |  | — |  | — |  | — |  | — |  | — |  | — |  | 24,032 |
Bonds from other Chilean companies |  | 2,842 |  | 3.66 |  | 11,367 |  | 3.66 |  | 8,765 |  | 3.07 |  | 6,551 |  | 3.41 |  | 29,525 |
Other instruments |  | 11,070 |  | 6.84 |  | 81,812 |  | 5.96 |  | 42,340 |  | 5.55 |  | 3,100 |  | 7.17 |  | 138,322 |
Instruments issued by Foreign Institutions: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Instruments from foreign governments or central banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued abroad |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,173 |  | — |  | 1,173 |
Total |  | Ch$ | 74,177 |  | 3.97 | % | Ch$ | 176,356 |  | 4.54 | % | Ch$ | 86,367 |  | 4.46 | % | Ch$ | 37,570 |  | 3.79 | % | Ch$ | 374,470 |

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Loan Portfolio

The following table sets forth our loans by type of loan and risk classification. All loan amounts stated below are before deduction of allowances for loan losses.

|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Commercial loans: |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 8,544,960 |  | Ch$ | 9,891,258 |  | Ch$ | 9,626,704 |  | Ch$ | 10,818,501 |  | Ch$ | 11,039,827 |
Foreign trade loans |  | 1,240,955 |  | 1,154,681 |  | 1,266,799 |  | 1,443,245 |  | 1,269,022 |
Current account debtors |  | 189,399 |  | 259,289 |  | 310,135 |  | 239,228 |  | 213,849 |
Factoring transactions |  | 606,137 |  | 524,059 |  | 478,735 |  | 486,833 |  | 510,341 |
Student loans(1) |  | — |  | — |  | — |  | — |  | 42,687 |
Commercial lease transactions |  | 1,113,272 |  | 1,209,747 |  | 1,381,522 |  | 1,375,056 |  | 1,351,112 |
Other loans and accounts receivable |  | 40,647 |  | 39,939 |  | 46,851 |  | 58,302 |  | 72,197 |
Subtotal |  | 11,735,370 |  | 13,078,973 |  | 13,110,746 |  | 14,421,165 |  | 14,499,035 |
Mortgage loans: |  |  |  |  |  |  |  |  |  |  |
Mortgage bonds |  | 109,215 |  | 87,354 |  | 70,104 |  | 53,620 |  | 40,505 |
Endorsable mortgage loans |  | 151,206 |  | 122,905 |  | 104,175 |  | 84,644 |  | 68,558 |
Other residential real estate mortgage loans |  | 3,937,766 |  | 4,516,822 |  | 5,237,631 |  | 6,257,907 |  | 6,807,744 |
Residential lease transactions |  | 27 |  | 24 |  | 21 |  | 17 |  | 13 |
Other loans and accounts receivable |  | 453 |  | 5,202 |  | 6,692 |  | 8,798 |  | 7,946 |
Subtotal |  | 4,198,667 |  | 4,732,307 |  | 5,418,623 |  | 6,404,986 |  | 6,924,766 |
Consumer loans: |  |  |  |  |  |  |  |  |  |  |
Consumer loans in installments |  | 1,912,483 |  | 2,043,955 |  | 2,206,324 |  | 2,433,236 |  | 2,488,960 |
Current account debtors |  | 245,066 |  | 240,952 |  | 271,820 |  | 296,859 |  | 329,220 |
Credit card debtors |  | 679,986 |  | 783,782 |  | 883,010 |  | 1,016,349 |  | 1,155,676 |
Consumer lease transactions |  | — |  | — |  | — |  | — |  | — |
Other loans and accounts receivable |  | 189 |  | 801 |  | 810 |  | 831 |  | 767 |
Subtotal |  | 2,837,724 |  | 3,069,490 |  | 3,361,964 |  | 3,747,275 |  | 3,974,623 |
Total loans |  | Ch$ | 18,771,761 |  | Ch$ | 20,880,770 |  | Ch$ | 21,891,333 |  | Ch$ | 24,573,426 |  | Ch$ | 25,398,424 |

(1) Prior to 2016, student loans were allocated within consumer loans. Starting January 1, 2016, the SBIF requested a change in the classification of this type of loan.

The loan categories are as follows:

· “Commercial Loans” are loans and accounts receivable from clients not included within the mortgage or consumer loans categories.

· “Mortgage Loans” include mortgage loans granted to individuals to acquire, expand, repair or build a home, issued as mortgage bonds, endorsable mortgage loans or by other methods. It also includes supplementary loans for the same purposes and bridge loans granted before the mortgage loan has been settled. This subcategory also includes residential real estate lease transactions and other accounts receivable.

· “Consumer Loans” are all loans granted to individuals to be used for purchasing goods or services. These include different types of loans (either installments or revolving), as well as balances from credit card transactions or overdrafts on current accounts belonging to individuals. Consumer loans also include consumer lease transactions and other accounts receivable. Consumer loans do not include loans granted to finance business activities that the debtor is developing or that it may develop.

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Maturity and Interest Rate Sensitivity of Loans as of December 31, 2016

The following table sets forth an analysis by type and time remaining to maturity of our loans as of December 31, 2016:

|  | Balances as of December 31, 2016 |  | Due within 1 month |  | Due after 1 month but within 6 months |  | Due after 6 months but within 12 months |  | Due after 1 year but within 3 years |  | Due after 3 years but within 5 years |  | Due after 5 years |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial Loans: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 11,039,827 |  | 1,163,082 |  | 2,504,629 |  | 1,602,420 |  | 2,459,386 |  | 1,615,434 |  | 1,694,876 |
Foreign trade loans |  | 1,269,022 |  | 225,660 |  | 809,329 |  | 184,389 |  | 26,862 |  | 19,205 |  | 3,577 |
Current account debtors |  | 213,849 |  | 213,849 |  | — |  | — |  | — |  | — |  | — |
Factoring loans |  | 510,341 |  | 285,527 |  | 206,521 |  | 6,322 |  | 11,724 |  | 247 |  | — |
Student loans |  | 42,687 |  | 907 |  | 14,664 |  | 5,068 |  | 8,660 |  | 5,657 |  | 7,731 |
Leasing loans |  | 1,351,112 |  | 45,837 |  | 177,042 |  | 191,951 |  | 482,726 |  | 216,318 |  | 237,238 |
Other loans |  | 72,197 |  | 72,197 |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 14,499,035 |  | 2,007,059 |  | 3,712,185 |  | 1,990,150 |  | 2,989,358 |  | 1,856,861 |  | 1,943,422 |
Mortgage Loans: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mortgage bonds |  | 40,505 |  | 1,546 |  | 3,758 |  | 4,633 |  | 14,179 |  | 8,682 |  | 7,707 |
Endorsable mortgage loans |  | 68,558 |  | 1,204 |  | 4,542 |  | 5,312 |  | 18,554 |  | 13,316 |  | 25,630 |
Residential mortgage loans |  | 6,807,744 |  | 38,341 |  | 149,819 |  | 182,139 |  | 747,751 |  | 766,887 |  | 4,922,717 |
Credits from ANAP |  | 13 |  | 13 |  | — |  | — |  | — |  | — |  | — |
Other loans |  | 7,946 |  | 2,219 |  | 5,456 |  | 271 |  | — |  | — |  | — |
Subtotal |  | 6,924,766 |  | 43,413 |  | 163,575 |  | 192,355 |  | 780,484 |  | 788,885 |  | 4,956,054 |
Consumer Loans: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Consumer loans |  | 2,488,960 |  | 120,927 |  | 433,297 |  | 430,772 |  | 1,120,666 |  | 352,503 |  | 30,795 |
Current accounts debtors |  | 329,220 |  | 329,220 |  | — |  | — |  | — |  | — |  | — |
Credit card |  | 1,155,676 |  | 1,155,676 |  | — |  | — |  | — |  | — |  | — |
Other loans |  | 767 |  | 767 |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 3,974,623 |  | 1,606,590 |  | 433,297 |  | 430,772 |  | 1,120,666 |  | 352,503 |  | 30,795 |
Total Loans |  | Ch$ | 25,398,424 |  | 3,657,062 |  | 4,309,057 |  | 2,613,277 |  | 4,890,508 |  | 2,998,249 |  | 6,930,271 |

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The following table sets forth a breakdown by variable and fixed rate of our outstanding loans due after one year as of December 31, 2016:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |
Variable rate |  |  |
Ch$ |  | Ch$ | 765,192 |
UF |  | 706,111 |
Foreign currency |  | 552,542 |
Total |  | 2,023,845 |
Fixed rate |  |  |
Ch$ |  | 3,151,758 |
UF |  | 9,491,300 |
Foreign currency |  | 152,125 |
Total |  | 12,795,183 |
Total |  | Ch$ | 14,819,028 |

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Loans by Economic Activity

The following table sets forth under IFRS, at the dates indicated, an analysis of our loan portfolio based on the borrower’s principal economic activity. Loans to individuals for business purposes are allocated to their respective economic activity.

|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | Loan Portfolio |  | % of Loan Portfolio |  | Loan Portfolio |  | % of Loan Portfolio |  | Loan Portfolio |  | % of Loan Portfolio |  | Loan Portfolio |  | % of Loan Portfolio |  | Loan Portfolio |  | % of Loan Portfolio |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Agriculture, Livestock, Forestry,Agribusiness, Fishing: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Agriculture and livestock |  | Ch$ | 380,239 |  | 2.43 | % | Ch$ | 425,905 |  | 2.04 | % | Ch$ | 452,077 |  | 2.07 | % | Ch$ | 519,828 |  | 2.12 | % | Ch$ | 496,354 |  | 1.95 | %
Fruit |  | 318,241 |  | 1.70 |  | 365,930 |  | 1.75 |  | 381,528 |  | 1.74 |  | 528,295 |  | 2.15 |  | 558,276 |  | 2.20 |
Forestry and wood extraction |  | 125,236 |  | 0.67 |  | 122,270 |  | 0.59 |  | 118,034 |  | 0.54 |  | 136,990 |  | 0.56 |  | 130,239 |  | 0.51 |
Fishing |  | 311,477 |  | 1.25 |  | 219,173 |  | 1.05 |  | 261,375 |  | 1.19 |  | 351,531 |  | 1.42 |  | 264,042 |  | 1.04 |
Subtotal |  | 1,135,193 |  | 6.05 |  | 1,133,278 |  | 5.43 |  | 1,213,014 |  | 5.54 |  | 1,536,644 |  | 6.25 |  | 1,448,911 |  | 5.70 |
Mining and Petroleum: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mining and quarries |  | 372,437 |  | 1.98 |  | 340,045 |  | 1.63 |  | 362,276 |  | 1.65 |  | 545,375 |  | 2.22 |  | 432,822 |  | 1.70 |
Natural gas and crude oil extraction |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 372,437 |  | 1.98 |  | 340,045 |  | 1.63 |  | 362,276 |  | 1.65 |  | 545,375 |  | 2.22 |  | 432,822 |  | 1.70 |
Manufacturing: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Tobacco, food and beverages |  | 499,700 |  | 2.66 |  | 516,540 |  | 2.47 |  | 510,127 |  | 2.33 |  | 481,634 |  | 1.96 |  | 491,813 |  | 1.94 |
Textiles, clothing and leather goods |  | 167,500 |  | 0.89 |  | 51,379 |  | 0.25 |  | 56,036 |  | 0.26 |  | 51,413 |  | 0.21 |  | 58,740 |  | 0.23 |
Wood and wood products |  | 31,055 |  | 0.17 |  | 26,142 |  | 0.13 |  | 60,603 |  | 0.28 |  | 58,536 |  | 0.24 |  | 53,696 |  | 0.21 |
Paper, printing and publishing |  | 60,355 |  | 0.32 |  | 64,281 |  | 0.31 |  | 49,948 |  | 0.23 |  | 42,387 |  | 0.17 |  | 38,254 |  | 0.15 |
Oil refining, carbon and rubber |  | 64,708 |  | 0.34 |  | 249,481 |  | 1.19 |  | 338,582 |  | 1.55 |  | 480,180 |  | 1.95 |  | 418,376 |  | 1.65 |
Production of basic metal, non-mineral, machine and equipment |  | 356,290 |  | 1.90 |  | 251,842 |  | 1.21 |  | 363,444 |  | 1.66 |  | 349,691 |  | 1.42 |  | 333,112 |  | 1.31 |
Other manufacturing industries |  | 201,386 |  | 1.08 |  | 205,896 |  | 0.98 |  | 127,852 |  | 0.58 |  | 162,675 |  | 0.67 |  | 167,746 |  | 0.66 |
Subtotal |  | 1,380,994 |  | 7.36 |  | 1,365,562 |  | 6.54 |  | 1,506,592 |  | 6.89 |  | 1,626,516 |  | 6.62 |  | 1,561,737 |  | 6.15 |
Electricity, Gas and Water: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Electricity, gas and water |  | 328,763 |  | 1.75 |  | 531,973 |  | 2.55 |  | 442,068 |  | 2.02 |  | 473,172 |  | 1.93 |  | 566,438 |  | 2.23 |
Subtotal |  | 328,763 |  | 1.75 |  | 531,973 |  | 2.55 |  | 442,068 |  | 2.02 |  | 473,172 |  | 1.93 |  | 566,438 |  | 2.23 |
Construction: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential buildings |  | 1,074,856 |  | 5.73 |  | 1,306,852 |  | 6.26 |  | 1,365,105 |  | 6.24 |  | 1,511,259 |  | 6.15 |  | 1,574,923 |  | 6.20 |
Other constructions |  | 177,690 |  | 0.94 |  | 151,229 |  | 0.72 |  | 69,405 |  | 0.32 |  | 74,681 |  | 0.30 |  | 72,939 |  | 0.29 |
Subtotal |  | 1,252,546 |  | 6.67 |  | 1,458,081 |  | 6.98 |  | 1,434,510 |  | 6.56 |  | 1,585,940 |  | 6.45 |  | 1,647,862 |  | 6.49 |
Commerce: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Wholesale |  | 921,459 |  | 4.91 |  | 1,087,933 |  | 5.21 |  | 1,220,832 |  | 5.58 |  | 1,270,802 |  | 5.17 |  | 1,149,473 |  | 4.53 |
Retail, restaurants and hotels |  | 1,403,210 |  | 7.47 |  | 1,465,032 |  | 7.02 |  | 1,194,009 |  | 5.45 |  | 1,078,762 |  | 4.39 |  | 1,094,001 |  | 4.31 |
Subtotal |  | 2,324,669 |  | 12.38 |  | 2,552,965 |  | 12.23 |  | 2,414,841 |  | 11.03 |  | 2,349,564 |  | 9.56 |  | 2,243,474 |  | 8.84 |
Transport, Storage and Communications: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Transport and storage |  | 1,397,741 |  | 7.45 |  | 1,493,043 |  | 7.15 |  | 1,610,818 |  | 7.36 |  | 1,627,835 |  | 6.62 |  | 1,590,546 |  | 6.26 |
Communications |  | 72,617 |  | 0.38 |  | 109,305 |  | 0.52 |  | 59,673 |  | 0.27 |  | 40,793 |  | 0.17 |  | 46,448 |  | 0.18 |
Subtotal |  | 1,470,358 |  | 7.83 |  | 1,602,348 |  | 7.67 |  | 1,670,491 |  | 7.63 |  | 1,668,628 |  | 6.79 |  | 1,636,994 |  | 6.44 |
Financial Services: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Financial and insurance companies |  | 1,796,921 |  | 9.57 |  | 2,009,136 |  | 9.62 |  | 1,811,389 |  | 8.27 |  | 2,048,001 |  | 8.33 |  | 2,058,774 |  | 8.11 |
Real estate and other financial services |  | 57,650 |  | 0.31 |  | 41,119 |  | 0.20 |  | 87,727 |  | 0.40 |  | 82,945 |  | 0.34 |  | 57,429 |  | 0.22 |

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|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | Loan Portfolio |  | % of Loan Portfolio |  | Loan Portfolio |  | % of Loan Portfolio |  | Loan Portfolio |  | % of Loan Portfolio |  | Loan Portfolio |  | % of Loan Portfolio |  | Loan Portfolio |  | % of Loan Portfolio |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Subtotal |  | 1,854,571 |  | 9.88 |  | 2,050,255 |  | 9.82 |  | 1,899,116 |  | 8.67 |  | 2,130,946 |  | 8.67 |  | 2,116,203 |  | 8.33 |
Community, Social and Personal Services: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Community, social and personal services |  | 1,310,573 |  | 6.98 |  | 1,631,412 |  | 7.81 |  | 1,587,473 |  | 7.25 |  | 1,668,346 |  | 6.79 |  | 1,937,428 |  | 7.63 |
Subtotal |  | 1,310,573 |  | 6.98 |  | 1,631,412 |  | 7.81 |  | 1,587,473 |  | 7.25 |  | 1,668,346 |  | 6.79 |  | 1,937,428 |  | 7.63 |
Others |  | 311,476 |  | 1.67 |  | 421,848 |  | 2.02 |  | 580,365 |  | 2.65 |  | 836,034 |  | 3.41 |  | 907,166 |  | 3.57 |
Consumer Loans |  | 2,831,514 |  | 15.08 |  | 3,060,696 |  | 14.66 |  | 3,361,964 |  | 15.36 |  | 3,747,275 |  | 15.25 |  | 3,974,623 |  | 15.65 |
Residential Mortgage Loans |  | 4,198,667 |  | 22.37 |  | 4,732,307 |  | 22.66 |  | 5,418,623 |  | 24.75 |  | 6,404,986 |  | 26.06 |  | 6,924,766 |  | 27.27 |
Total |  | Ch$ | 18,771,761 |  | 100.00 | % | Ch$ | 20,880,770 |  | 100.00 | % | Ch$ | 21,891,333 |  | 100.00 | % | Ch$ | 24,573,426 |  | 100.00 | % | Ch$ | 25,398,424 |  | 100.00 | %

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Foreign Country Outstanding Loans

Our cross-border outstanding loans are principally trade-related. These loans include loans granted to foreign financial institutions and foreign corporations, some of which are guaranteed by their Chilean parent company. The table below lists under IFRS the total amounts outstanding to borrowers in certain foreign countries as of the dates indicated, and thus does not include foreign trade-related loans to domestic borrowers.

|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
IFRS: |  | (in millions of Ch$) |
Argentina |  | Ch$ | 4,841 |  | Ch$ | 5,300 |  | Ch$ | — |  | Ch$ | — |  | Ch$ | — |
Brazil |  | 26,440 |  | 13,824 |  | 33,295 |  | 23,333 |  | 14,075 |
Canada |  | — |  | — |  | — |  | 22,715 |  | — |
China |  | — |  | — |  | 22,857 |  | — |  | — |
Colombia |  | 4,806 |  | 5,270 |  | 6,075 |  | — |  | — |
India |  | 14,476 |  | 15,855 |  | 18,284 |  | — |  | — |
Mexico |  | 57,800 |  | — |  | 61,225 |  | 69,670 |  | 44,301 |
Netherlands |  | 3,342 |  | 15,666 |  | 18,108 |  | 35,234 |  | 33,527 |
Panama |  | — |  | 1,054 |  | — |  | — |  | 809 |
Peru |  | 16,497 |  | 26,287 |  | 33,233 |  | 13,177 |  | 4,180 |
Spain |  | — |  | — |  | — |  | 13,480 |  | 13,486 |
Singapore |  | 9,486 |  | — |  | — |  | — |  | — |
United Kingdom |  | 7,325 |  | — |  | — |  | — |  | — |
United States |  | 17,472 |  | 21,971 |  | — |  | 21,261 |  | — |
Total |  | Ch$ | 162,485 |  | Ch$ | 105,227 |  | Ch$ | 193,077 |  | Ch$ | 198,870 |  | Ch$ | 110,378 |

As a result of the economic and financial uncertainty observed in the Euro zone since the financial turmoil of 2008, the Bank is constantly monitoring the credit risk condition of certain European countries. In this line, as of December 31, 2016, the Bank only maintained exposures associated with contingent credits (standby letters of credits and performance bonds) with certain European countries, as follows:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
Italy |  | 670 |
Spain |  | 22,794 |
Total |  | 23,464 |

As of December 31, 2016, the Bank does not have any exposure relating to any other product such as: financial assets available-for-sale, financial assets held for trading, derivatives instruments, working capital, lines of credit, etc. with the countries mentioned in the table above.

Credit Review Process

Credit risk is the risk that we will incur a loss because our customers or counterparties do not comply with their contractual obligations.

This risk is managed using a global, unified and forward-looking strategy, which recognizes the current and projected economic environment of the markets and segments in which our different businesses are developing and grants appropriate credit treatment to each such market or segment by using risk limits that we are willing to accept from counterparties.

Managing credit risk is, therefore, inherent to our business and must be incorporated into each segment in which we do business. In this way, we may achieve an optimum balance between assumed risks and attained returns and properly allocate capital to each business line while complying with regulations and criteria defined by our board of directors in order to ensure that we have an appropriate capital base for potential losses that may arise from our credit exposure.

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Counterparty limits are established by analyzing financial information, risk ratings, the nature of the exposure, documentation, guarantees, market conditions and the pertinent industry sector, among other factors. The process of monitoring credit quality also includes identifying in advance any possible changes in a counterparty’s payment capacity, which enables us to evaluate the potential loss from these risks and take corrective actions.

Approval Process

The Bank analyzes its loan portfolio on a segmented basis and the same approach is used for approval purposes by taking into account the characteristics of each particular targeted group of customers. Given the diversity of the bank’s loan book, we utilize different techniques in order to evaluate the credit quality, payment capacity and financial structure of every type of customer.

It is important to note that Banco de Chile organizes its lending business in two business segments, namely, retail banking and wholesale banking. Accordingly, for risk management purposes, Banco de Chile has specialized processes and knowledgeable teams for credit approval in each of these segments,

Retail Banking Segment

Credit risk assessment is carried out through automated models for personal banking and parametric models for SME banking. These models allow us to determine suitable levels of financial burden, payment capacity and desired exposure to credit risk. These are build-in models that depend on information associated with customers’ payment behavior, customers’ borrowings with other banks, similarity to the target market and income segment for personal banking. In the case of SME banking, we add information related to the customer’s main commercial activity and diverse financial information. Based on the accuracy we have achieved with these models over time, we are able to provide our commercial divisions with timely responses to customer requests,

Wholesale Banking Segment

Within wholesale banking, credit risk assessment is executed by means of a case-by-case approach, which is based on subjective credit analysis supported by the judgement of specialized officers. This approach consists of a comprehensive individualized review that considers, among other factors, the credit exposure, the loan tenor, the type of loan, the customer’s financial soundness and collaterals that could be used to back the loan. All of these quantitative and objective factors are supplemented by a SWOT analysis of the customer and projections for the industry in which the company operates. This process is supported by a credit rating model that enables us to homogeneously evaluate each customer while establishing approval attributions depending on the credit exposure.

Although the Bank has dedicated monitoring teams within the loan approval areas, monitoring efforts are also carried out collectively by the credit risk and commercial areas, which track operations from application to collection, in order to avoid unexpected risks.

Also, we have set approval attributions that are limited by the total customer credit risk. We define total customer credit risk as the sum of the customer’s loans and other financial obligations in which the customer is the indebted party, the loans and other financial obligations from a third party that are guaranteed by the customer, the customer’s contingent loans and any of the customer’s credit facilities. Also, if the customer is part of an economic group, then the total customer credit risk will also include the total amount of the items described above corresponding to all the parties that make up the economic group.

Transactions in which the total customer credit risk is more than Ch$19,761 million require approval from a credit committee, composed of three members of the board of directors and our Chief Executive Officer. Transactions in which the total customer credit risk is equal to or less than Ch$19,761 million may be approved by other risk officers, depending on the amount involved, as follows:

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Approved by |  | Limit in Ch$ |
Credit committee, including members of the board of directors |  | up to legal limits |
Chief executive officer, chairman and chief risk officer |  | up to Ch$19,761 million |
Chief executive officer, chairman or chief risk officer (any two of the three) |  | up to Ch$13,174 million |
Chief risk officer and executive vice president of corporate/wholesale banking |  | up to Ch$10,539 million |
Executive credit risk officers and executive vice president of corporate/wholesale banking |  | up to Ch$9,222 million |
Executive credit risk officers and corporate/wholesale area’s executive managers |  | up to Ch$7,904 million |
Senior credit risk officers and corporate/wholesale area’s senior managers |  | up to Ch$5,270 million |
Senior credit risk officers and corporate/wholesale area’s junior managers |  | up to Ch$2,635 million |
Senior credit risk officers and corporate/wholesale/retail area’s department heads |  | up to Ch$1,581 million |
Other department heads |  | up to Ch$1,054 million |
Other officers |  | up to Ch$263 million |

In addition to reviewing the credit limit, the business segment extending the credit must review the terms of the loan, the interest rate and any security to be obtained.

Control and Follow-up

The ongoing control and follow-up of credit risk is the basis for proactive portfolio management and enables us to recognize risk opportunely while detecting and avoiding potential write-offs in advance. In line with the guidelines we follow for credit assessment purposes, we also utilize control and follow-up procedures in accordance with our main business segments.

Retail Banking Segment

We control credit risk in this segment by continuously monitoring customers and market trends. This approach permits us to take corrective measures and implement necessary adjustments in order to keep credit risk aligned with desired levels. In order to achieve this goal, we generate a wide set of management reports addressing the evolution of portfolio expected loss, vintage analysis, past-due at the level of product and segment, in addition to approval guidelines. Further, we have developed statistical models for this segment, which are intended to support the credit assessment process. These models are continuously monitored through back-testing, variable and segmentation stability, among other techniques. This approach enables us to assure the models’ predictive capability over time.

Wholesale Banking Segment

For wholesale banking segment, we control and monitor credit quality by means of a specialized unit, which has developed diverse methodologies and tools that enable us to carry out a centralized systematic monitoring of thresholds on financial ratios, behavior variables and credit ratings. Thus, for companies reporting risk alerts, we execute a focused follow-up that allows us to take corrective measures in advance.

In addition, portfolio follow-up responsibilities include monitoring of conditions established during the assessment process, such a covenants, collateral, specific restrictions for credit approval and borrowing caps, among others.

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Analysis of Our Loan Classification

The following tables provide statistical data under IFRS regarding the classification of our loans as of the dates indicated. As discussed above, our risk analysis system requires that loans to all customers be classified.

|  | As of December 31, 2012 |
|  | Commercial Loans |  | Residential Mortgage Loans |  | Consumer Loans |  | Total Loans |  | Percentage Loans of Classified |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Bank’s Credit Rating: |  |  |  |  |  |  |  |  |  |  |
A1 |  | Ch$ | 40 |  | Ch$ | — |  | Ch$ | — |  | Ch$ | 40 |  | — | %
A2 |  | 2,024,110 |  | — |  | — |  | 2,024,110 |  | 20.90 |
A3 |  | 2,642,389 |  | — |  | — |  | 2,642,389 |  | 27.28 |
A4 |  | 1,998,263 |  | — |  | — |  | 1,998,263 |  | 20.63 |
A5 |  | 1,875,478 |  | — |  | — |  | 1,875,478 |  | 19.37 |
A6 |  | 791,133 |  | — |  | — |  | 791,133 |  | 8.15 |
Normal Portfolio |  | 9,331,413 |  | — |  | — |  | 9,331,413 |  | 96.33 |
B1 |  | 134,201 |  | — |  | — |  | 134,201 |  | 1.39 |
B2 |  | 21,709 |  | — |  | — |  | 21,709 |  | 0.22 |
B3 |  | 41,155 |  | — |  | — |  | 41,155 |  | 0.42 |
B4 |  | 7,306 |  | — |  | — |  | 7,306 |  | 0.08 |
Substandard Portfolio |  | 204,371 |  | — |  | — |  | 204,371 |  | 2.11 |
C1 |  | 22,521 |  | — |  | — |  | 22,521 |  | 0.23 |
C2 |  | 13,753 |  | — |  | — |  | 13,753 |  | 0.14 |
C3 |  | 5,636 |  | — |  | — |  | 5,636 |  | 0.06 |
C4 |  | 52,562 |  | — |  | — |  | 52,562 |  | 0.54 |
C5 |  | 17,895 |  | — |  | — |  | 17,895 |  | 0.18 |
C6 |  | 36,431 |  | — |  | — |  | 36,431 |  | 0.41 |
Non-complying Portfolio |  | 148,798 |  | — |  | — |  | 148,798 |  | 1.56 |
Total Individual Classified Loans |  | Ch$ | 9,684,582 |  | — |  | — |  | Ch$ | 9,684,582 |  | 100.00 | %
Normal Portfolio |  | 1,864,800 |  | 4,149,264 |  | 2,651,351 |  | 8,665,415 |  |  |
Non-complying Portfolio |  | 185,988 |  | 49,403 |  | 186,373 |  | 421,764 |  |  |
Total Group Classified Loans |  | Ch$ | 2,050,788 |  | Ch$ | 4,198,667 |  | Ch$ | 2,837,724 |  | Ch$ | 9,087,179 |  |  |
Total loans |  | Ch$ | 11,735,370 |  | Ch$ | 4,198,667 |  | Ch$ | 2,837,724 |  | Ch$ | 18,771,761 |  |  |
Percentage of Individual Classified Loans |  | 82.52 | % | — | % | — | % | 51.59 | % |  |

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|  | As of December 31, 2013 |
|  | Commercial Loans |  | Residential Mortgage Loans |  | Consumer Loans |  | Total Loans |  | Percentage Loans of Classified |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Bank’s Credit Rating: |  |  |  |  |  |  |  |  |  |  |
A1 |  | Ch$ | 15,640 |  | Ch$ | — |  | Ch$ | — |  | Ch$ | 15,640 |  | 0.14 | %
A2 |  | 1,926,720 |  | — |  | — |  | 1,926,720 |  | 17.74 |
A3 |  | 3,086,438 |  | — |  | — |  | 3,086,438 |  | 28.41 |
A4 |  | 2,273,914 |  | — |  | — |  | 2,273,914 |  | 20.93 |
A5 |  | 2,347,825 |  | — |  | — |  | 2,347,825 |  | 21.61 |
A6 |  | 832,340 |  | — |  | — |  | 832,340 |  | 7.66 |
Normal Portfolio |  | 10,482,877 |  | — |  | — |  | 10,482,877 |  | 96.49 |
B1 |  | 123,803 |  | — |  | — |  | 123,803 |  | 1.14 |
B2 |  | 17,687 |  | — |  | — |  | 17,687 |  | 0.16 |
B3 |  | 12,979 |  | — |  | — |  | 12,979 |  | 0.12 |
B4 |  | 69,978 |  | — |  | — |  | 69,978 |  | 0.64 |
Substandard Portfolio |  | 224,447 |  | — |  | — |  | 224,447 |  | 2.06 |
C1 |  | 26,250 |  | — |  | — |  | 26,250 |  | 0.24 |
C2 |  | 38,634 |  | — |  | — |  | 38,634 |  | 0.36 |
C3 |  | 5,586 |  | — |  | — |  | 5,586 |  | 0.05 |
C4 |  | 21,551 |  | — |  | — |  | 21,551 |  | 0.20 |
C5 |  | 34,115 |  | — |  | — |  | 34,115 |  | 0.31 |
C6 |  | 29,188 |  | — |  | — |  | 29,188 |  | 0.29 |
Non-complying Portfolio |  | 155,324 |  | — |  | — |  | 155,324 |  | 1.45 |
Total Individual Classified Loans |  | Ch$ | 10,862,648 |  | — |  | — |  | Ch$ | 10,862,648 |  | 100.00 | %
Normal Portfolio |  | 2,011,162 |  | 4,662,977 |  | 2,856,365 |  | 9,530,504 |  |  |
Non-complying Portfolio |  | 205,163 |  | 69,330 |  | 213,125 |  | 487,618 |  |  |
Total Group Classified Loans |  | Ch$ | 2,216,325 |  | Ch$ | 4,732,307 |  | Ch$ | 3,069,490 |  | Ch$ | 10,018,122 |  |  |
Total loans |  | Ch$ | 13,078,973 |  | Ch$ | 4,732,307 |  | Ch$ | 3,069,490 |  | Ch$ | 20,880,770 |  |  |
Percentage of Individual Classified Loans |  | 83.05 | % | — | % | — | % | 52.02 | % |  |

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|  | As of December 31, 2014 |
|  | Commercial Loans |  | Residential Mortgage Loans |  | Consumer Loans |  | Total Loans |  | Percentage Loans of Classified |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Bank’s Credit Rating: |  |  |  |  |  |  |  |  |  |  |
A1 |  | Ch$ | 20,405 |  | Ch$ | — |  | Ch$ | — |  | Ch$ | 20,405 |  | 0.19 | %
A2 |  | 2,211,120 |  | — |  | — |  | 2,211,120 |  | 20.19 |
A3 |  | 2,389,952 |  | — |  | — |  | 2,389,952 |  | 21.82 |
A4 |  | 2,372,714 |  | — |  | — |  | 2,372,714 |  | 21.66 |
A5 |  | 2,563,562 |  | — |  | — |  | 2,563,562 |  | 23.40 |
A6 |  | 1,018,489 |  | — |  | — |  | 1,018,489 |  | 9.30 |
Normal Portfolio |  | 10,576,242 |  | — |  | — |  | 10,576,242 |  | 96.56 |
B1 |  | 73,569 |  | — |  | — |  | 73,569 |  | 0.67 |
B2 |  | 20,126 |  | — |  | — |  | 20,126 |  | 0.18 |
B3 |  | 10,372 |  | — |  | — |  | 10,372 |  | 0.09 |
B4 |  | 72,815 |  | — |  | — |  | 72,815 |  | 0.66 |
Substandard Portfolio |  | 176,882 |  | — |  | — |  | 176,882 |  | 1.60 |
C1 |  | 40,844 |  | — |  | — |  | 40,844 |  | 0.37 |
C2 |  | 36,257 |  | — |  | — |  | 36,257 |  | 0.33 |
C3 |  | 9,028 |  | — |  | — |  | 9,028 |  | 0.08 |
C4 |  | 21,697 |  | — |  | — |  | 21,697 |  | 0.20 |
C5 |  | 71,134 |  | — |  | — |  | 71,134 |  | 0.65 |
C6 |  | 21,710 |  | — |  | — |  | 21,710 |  | 0.21 |
Non-complying Portfolio |  | 200,670 |  | — |  | — |  | 200,670 |  | 1.84 |
Total Individual Classified Loans |  | Ch$ | 10,953,794 |  | — |  | — |  | Ch$ | 10,953,794 |  | 100.00 | %
Normal Portfolio |  | 1,942,685 |  | 5,325,029 |  | 3,124,586 |  | 10,392,300 |  |  |
Non-complying Portfolio |  | 214,267 |  | 93,594 |  | 237,378 |  | 545,239 |  |  |
Total Group Classified Loans |  | Ch$ | 2,156,952 |  | Ch$ | 5,418,623 |  | Ch$ | 3,361,964 |  | Ch$ | 10,937,539 |  |  |
Total loans |  | Ch$ | 13,110,746 |  | Ch$ | 5,418,623 |  | Ch$ | 3,361,964 |  | Ch$ | 21,891,333 |  |  |
Percentage of Individual Classified Loans |  | 83.55 | % | — | % | — | % | 50.04 | % |  |

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|  | As of December 31, 2015 |
|  | Commercial Loans |  | Residential Mortgage Loans |  | Consumer Loans |  | Total Loans |  | Percentage Loans of Classified |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Bank’s Credit Rating: |  |  |  |  |  |  |  |  |  |  |
A1 |  | Ch$ | 11,388 |  | Ch$ | — |  | Ch$ | — |  | Ch$ | 11,388 |  | 0.09 | %
A2 |  | 2,390,222 |  | — |  | — |  | 2,390,222 |  | 19.93 | %
A3 |  | 2,230,099 |  | — |  | — |  | 2,230,099 |  | 18.59 | %
A4 |  | 2,686,228 |  | — |  | — |  | 2,686,228 |  | 22.40 | %
A5 |  | 2,802,031 |  | — |  | — |  | 2,802,031 |  | 23.36 | %
A6 |  | 1,423,297 |  | — |  | — |  | 1,423,297 |  | 11.86 | %
Normal Portfolio |  | 11,543,265 |  | — |  | — |  | 11,543,265 |  | 96.23 | %
B1 |  | 75,932 |  | — |  | — |  | 75,932 |  | 0.63 | %
B2 |  | 41,224 |  | — |  | — |  | 41,224 |  | 0.34 | %
B3 |  | 3,883 |  | — |  | — |  | 3,883 |  | 0.03 | %
B4 |  | 54,027 |  | — |  | — |  | 54,027 |  | 0.45 | %
Substandard Portfolio |  | 175,066 |  | — |  | — |  | 175,066 |  | 1.45 | %
C1 |  | 37,111 |  | — |  | — |  | 37,111 |  | 0.31 | %
C2 |  | 37,364 |  | — |  | — |  | 37,364 |  | 0.31 | %
C3 |  | 10,530 |  | — |  | — |  | 10,530 |  | 0.09 | %
C4 |  | 60,259 |  | — |  | — |  | 60,259 |  | 0.50 | %
C5 |  | 113,274 |  | — |  | — |  | 113,274 |  | 0.94 | %
C6 |  | 19,172 |  | — |  | — |  | 19,172 |  | 0.17 | %
Non-complying Portfolio |  | 277,710 |  | — |  | — |  | 277,710 |  | 2.32 | %
Total Individual Classified Loans |  | Ch$ | 11,996,041 |  | — |  | — |  | Ch$ | 11,996,041 |  | 100.00 | %
Normal Portfolio |  | 2,211,104 |  | 6,287,820 |  | 3,473,296 |  | 11,972,220 |  |  |
Non-complying Portfolio |  | 214,020 |  | 117,166 |  | 273,979 |  | 605,165 |  |  |
Total Group Classified Loans |  | Ch$ | 2,425,124 |  | Ch$ | 6,404,986 |  | Ch$ | 3,747,275 |  | Ch$ | 12,577,385 |  |  |
Total loans |  | Ch$ | 14,421,165 |  | Ch$ | 6,404,986 |  | Ch$ | 3,747,275 |  | Ch$ | 24,573,426 |  |  |
Percentage of Individual Classified Loans |  | 83.18 | % | — | % | — | % | 48.82 | % |  |

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|  | As of December 31, 2016 |
|  | Commercial Loans |  | Residential Mortgage Loans |  | Consumer Loans |  | Total Loans |  | Percentage Loans of Classified |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Bank’s Credit Rating: |  |  |  |  |  |  |  |  |  |  |
A1 |  | Ch$ | 30,196 |  | Ch$ | — |  | Ch$ | — |  | Ch$ | 30,196 |  | 0.26 | %
A2 |  | 1,921,212 |  | — |  | — |  | 1,921,212 |  | 16.30 | %
A3 |  | 2,313,419 |  | — |  | — |  | 2,313,419 |  | 19.62 | %
A4 |  | 2,524,878 |  | — |  | — |  | 2,524,878 |  | 21.41 | %
A5 |  | 3,074,587 |  | — |  | — |  | 3,074,587 |  | 26.08 | %
A6 |  | 1,525,998 |  | — |  | — |  | 1,525,998 |  | 12.94 | %
Normal Portfolio |  | 11,390,263 |  | — |  | — |  | 11,390,263 |  | 96.61 | %
B1 |  | 82,158 |  | — |  | — |  | 82,158 |  | 0.70 | %
B2 |  | 31,754 |  | — |  | — |  | 31,754 |  | 0.27 | %
B3 |  | 2,884 |  | — |  | — |  | 2,884 |  | 0.02 | %
B4 |  | 80,019 |  | — |  | — |  | 80,019 |  | 0.68 | %
Substandard Portfolio |  | 196,815 |  | — |  | — |  | 196,815 |  | 1.67 | %
C1 |  | 27,265 |  | — |  | — |  | 27,265 |  | 0.23 | %
C2 |  | 39,269 |  | — |  | — |  | 39,269 |  | 0.33 | %
C3 |  | 16,380 |  | — |  | — |  | 16,380 |  | 0.14 | %
C4 |  | 52,701 |  | — |  | — |  | 52,701 |  | 0.45 | %
C5 |  | 51,284 |  | — |  | — |  | 51,284 |  | 0.44 | %
C6 |  | 14,891 |  | — |  | — |  | 14,891 |  | 0.13 | %
Non-complying Portfolio |  | 201,790 |  | — |  | — |  | 201,790 |  | 1.72 | %
Total Individual Classified Loans |  | Ch$ | 11,788,868 |  | — |  | — |  | Ch$ | 11,788,868 |  | 100.00 | %
Normal Portfolio |  | 2,518,008 |  | 6,784,614 |  | 3,723,550 |  | 13,026,172 |  |  |
Non-complying Portfolio |  | 192,159 |  | 140,152 |  | 251,073 |  | 583,384 |  |  |
Total Group Classified Loans |  | Ch$ | 2,710,167 |  | Ch$ | 6,924,766 |  | Ch$ | 3,974,623 |  | Ch$ | 13,609,556 |  |  |
Total loans |  | Ch$ | 14,499,035 |  | Ch$ | 6,924,766 |  | Ch$ | 3,974,623 |  | Ch$ | 25,398,424 |  |  |
Percentage of Individual Classified Loans |  | 81.31 | % | — | % | — | % | 46.42 | % |  |

Classification of Loan Portfolio

Individual Classified Loans

An individual analysis of debtors is applied to individuals and companies that are of such significance with respect to size, complexity or level of exposure to the Bank, that they must be analyzed in detail. For purposes of establishing the appropriate allowances, the Bank classifies debtors and their operations related to loans into one of three categories of loans portfolio: Normal, Substandard and Non-Complying Loans.

· Normal Loans

Normal loans correspond to borrowers who are up to date on their payment obligations and show no sign of deterioration in their credit quality.

· Substandard Loans

Substandard loans include all borrowers with insufficient payment capacity or significant deterioration of payment capacity that may be reasonably expected not to comply with all principal and interest payments obligations set forth in the credit agreement. This category also includes all loans that have been non-performing for more than 30 days.

· Non-Complying Loans

The non-complying loans correspond to borrowers whose payment capacity is seriously at risk and who have a high likelihood of filing for bankruptcy or are renegotiating credit terms to avoid bankruptcy. This category comprises all loans outstanding from debtors that have at least one installment payment of interest or principal overdue for 90 days or more.

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Group Classified Loans

The group analysis is used to analyze a large number of loans whose individual amounts are not significant. For this analysis, we use models based on attributes of the debtors and their loans, and on the behavior of a group of loans.

Classification of Loan Portfolio Based on the Borrower’s Payment Performance

The following tables set forth under IFRS as of the dates indicated the amounts that are current as to payments of principal and interest and the amounts that are overdue:

|  | Domestic Loans(1) |
|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Current |  | Ch$ | 17,538,374 |  | Ch$ | 19,717,830 |  | Ch$ | 20,510,141 |  | Ch$ | 23,147,753 |  | Ch$ | 24,096,865 |
Past due 1-29 days |  | 531,778 |  | 591,866 |  | 567,986 |  | 621,649 |  | 614,666 |
Past due 30-89 days |  | 357,259 |  | 229,117 |  | 347,146 |  | 305,362 |  | 285,829 |
Past due 90 days or more |  | 181,865 |  | 236,730 |  | 272,983 |  | 299,792 |  | 290,686 |
Total loans |  | Ch$ | 18,609,276 |  | Ch$ | 20,775,543 |  | Ch$ | 21,698,256 |  | Ch$ | 24,374,556 |  | Ch$ | 25,288,046 |

|  | Foreign Loans(1) |
|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Current |  | Ch$ | 162,485 |  | Ch$ | 105,227 |  | Ch$ | 193,077 |  | Ch$ | 198,870 |  | Ch$ | 110,378 |
Past due 1-29 days |  | — |  | — |  | — |  | — |  | — |
Past due 30-89 days |  | — |  | — |  | — |  | — |  | — |
Past due 90 days or more |  | — |  | — |  | — |  | — |  | — |
Total loans |  | Ch$ | 162,485 |  | Ch$ | 105,227 |  | Ch$ | 193,077 |  | Ch$ | 198,870 |  | Ch$ | 110,378 |

|  | Total Loans(1) |
|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Current |  | Ch$ | 17,700,859 |  | Ch$ | 19,823,057 |  | Ch$ | 20,703,218 |  | Ch$ | 23,346,623 |  | Ch$ | 24,207,243 |
Past due 1-29 days |  | 531,778 |  | 591,866 |  | 567,986 |  | 621,649 |  | 614,666 |
Past due 30-89 days |  | 357,259 |  | 229,117 |  | 347,146 |  | 305,362 |  | 285,829 |
Past due 90 days or more |  | 181,865 |  | 236,730 |  | 272,983 |  | 299,792 |  | 290,686 |
Total loans |  | Ch$ | 18,771,761 |  | Ch$ | 20,880,770 |  | Ch$ | 21,891,333 |  | Ch$ | 24,573,426 |  | Ch$ | 25,398,424 |
Past due loans (1-89 days) as a percentage of total loans |  | 5.70 | % | 5.07 | % | 5.43 | % | 4.99 | % | 4.69 | %
Past due loans (90 days or more) as a percentage of total loans |  | 0.97 | % | 1.13 | % | 1.25 | % | 1.22 | % | 1.14 | %

(1) Past due loans refer to installments that are overdue and the remaining outstanding balance of such loans (including principal and interest).

Loans included in the previous table, which have been restructured and bear no interest, are as follows:

|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Ch$ |  | Ch$ | 4,605 |  | Ch$ | 4,608 |  | Ch$ | 4,616 |  | Ch$ | 4,618 |  | Ch$ | 3,016 |
UF |  | 128 |  | 128 |  | 142 |  | 141 |  | 1 |
Total |  | Ch$ | 4,733 |  | Ch$ | 4,736 |  | Ch$ | 4,758 |  | Ch$ | 4,759 |  | Ch$ | 3,017 |

The amount of interest we would have recorded on these loans for the year ended December 31, 2016 based on a market interest rate was Ch$160 million.

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In addition, other loans that were restructured, mainly through the extension of their maturities, and that bear interest, are as follows:

|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Total other restructured loans |  | 392,906 |  | 496,601 |  | 534,899 |  | 592,166 |  | 547,744 |

During the year ended December 31, 2016, interest recorded in income on these loans amounted to Ch$61,605 million.

Analysis of Substandard and Past-Due Loans

The following table analyzes our substandard loans, total past-due loans and allowances for loan losses existing at the dates indicated under IFRS.

|  | Year Ended December 31, (1) |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Total Loans |  | Ch$ | 18,771,761 |  | Ch$ | 20,880,770 |  | Ch$ | 21,891,333 |  | Ch$ | 24,573,426 |  | Ch$ | 25,398,424 |
Impaired loans |  | 621,268 |  | 725,899 |  | 829,096 |  | 940,783 |  | 868,077 |
Impaired loans as a percentage of total loans |  | 3.31 | % | 3.48 | % | 3.79 | % | 3.83 | % | 3.42 | %
Total Past Due Loans |  |  |  |  |  |  |  |  |  |  |
To the extent secured(2) |  | 19,658 |  | 22,804 |  | 24,811 |  | 35,857 |  | 30,806 |
To the extent unsecured |  | 162,207 |  | 213,926 |  | 248,172 |  | 263,935 |  | 259,880 |
Total Past Due Loans |  | 181,865 |  | 236,730 |  | 272,983 |  | 299,792 |  | 290,686 |
Total Past Due Loans as a percentage of total loans |  |  |  |  |  |  |  |  |  |  |
To the extent secured(2) |  | 0.10 |  | 0.11 |  | 0.11 |  | 0.15 |  | 0.12 |
To the extent unsecured |  | 0.87 |  | 1.02 |  | 1.14 |  | 1.07 |  | 1.02 |
Total past due loans as a percentage of total loans |  | 0.97 | % | 1.13 | % | 1.25 | % | 1.22 | % | 1.14 | %
Allowance for loan losses as a percentage of: |  |  |  |  |  |  |  |  |  |  |
Total loans |  | 2.07 |  | 2.10 |  | 2.24 |  | 2.24 |  | 2.18 |
Past due loans |  | 213.24 |  | 185.57 |  | 179.70 |  | 183.61 |  | 190.85 |
Unsecured past due loans |  | 239.08 | % | 205.35 | % | 197.67 | % | 208.55 | % | 213.47 | %

(1) All references to Total Past Due Loans in the table above refer as to Total Past Due Loans (90 days or more) including interests and principal.

(2) Security generally consists of mortgages on real estate, pledges of marketable securities, letters of credit or cash.

Analysis of Allowances for Loan Losses

The following table analyzes our allowances for loan losses and changes in the allowances attributable to charge-offs, allowances established and allowances released:

|  | As of December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Allowances for loan losses at beginning of period |  | Ch$ | 362,741 |  | Ch$ | 387,803 |  | Ch$ | 439,298 |  | Ch$ | 490,558 |  | Ch$ | 550,443 |
Charge-offs |  | (182,733 | ) | (196,535 | ) | (254,349 | ) | (256,556 | ) | (277,057 | )
Debt Exchange |  | — |  | (12,556 | ) | — |  | — |  | — |
Loan portfolio acquisition |  | — |  | — |  | — |  | 12,329 |  | — |
Sale of loans |  | — |  | — |  | (993 | ) | (2,690 | ) | (24,925 | )
Allowances established |  | 207,795 |  | 260,586 |  | 306,602 |  | 306,802 |  | 306,308 |
Allowances for loan losses at end of period |  | Ch$ | 387,803 |  | Ch$ | 439,298 |  | Ch$ | 490,558 |  | Ch$ | 550,443 |  | Ch$ | 554,769 |
Allowances for loan losses at end of period as a percentage of total loans |  | 2.07 | % | 2.10 | % | 2.24 | % | 2.24 | % | 2.18 | %
Ratio of charge-offs to average loans |  | 1.01 | % | 0.99 | % | 1.18 | % | 1.12 | % | 1.12 | %
Provisions for loan losses as a percentage of average loans |  | 0.92 | % | 1.12 | % | 1.21 | % | 1.07 | % | 1.05 | %

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In 2012, the industry experienced at least two forces affecting allowances for loans losses. On the one hand, the positive economic cycle resulted in lower unemployment and increasing real salaries, which positively impacted customers’ payment capacity. However, in the first half of the year, social and regulatory issues effectively offset the positive economic drivers and caused a moderate deterioration in credit quality, especially associated with consumer loans, with ratios of past-due loans (90 days or more) peaking in the second quarter of 2012. This phenomenon was observed across the industry and led other banks and us to be more conservative in provisioning loans and focus on collections. Although, credit quality conditions and customers’ payment behavior normalized by the end of the year, the growth in total loans and our higher penetration of the retail banking segment translated into a 6.9% annual increase in allowances for loan losses, from Ch$362,741 million in 2011 to Ch$387,803 million in 2012.

During 2013 the Chilean economy slowed down moderately by recording GDP growth of 4.0%. The lower dynamism in local economic activity led other banks and us to recognize the risk associated with a potential deterioration in credit quality of both companies and individuals. Also, to a great extent, loan growth contributed to higher provisions for loan losses. Similar to our entire industry, we also increased our allowances for loan losses, from Ch$387,803 million in 2012 to Ch$439,298 million in 2013, which represents a 13.3% increase. As mentioned, this is in line with the annual growth posted by our loan book, as well as other additional topics that translated into higher provisions for loan losses, such as: (i) the effect of a sharp increase in the Ch$/U.S.$ exchange rate on provisions for loan losses indexed to U.S. dollars, and (ii) specific credit quality deteriorations in the wholesale segment.

For the year ended December 31, 2014 the local economic slowdown deepened, as reflected by GDP growth of only 1.9% for the year. This slower pace was attributable to both a sharp year-over-year reduction of 4.8% in investment, and a slowdown in private consumption reflected by a slight 2.7% annual increase, according to information released by the Central Bank. These trends directly impacted banking activity. In fact, the first half of 2014 was characterized by slow growth in commercial loans as a result of a delay in diverse investment projects due to both the uncertainty regarding political and economic reforms and volatility in foreign markets. On the other hand, consumption started to decelerate during the second half of the year because downward economic expectations translated into deteriorated consumer confidence. As a result of this scenario, during 2014 we recorded an increase of 11.7% in allowances for loan losses, from Ch$439,298 million in 2013 to Ch$490,558 million in 2014. This increase was primarily based on: (i) loan growth that was focused on retail banking, whose average loan balances increased by 11.3% during the year, and (ii) a negative exchange rate effect on allowances for loan losses denominated in U.S. dollars, due to a higher Chilean peso depreciation in 2014 (15.3%) as compared to 2013 (9.6%).

In 2015, the Chilean GDP grew by 2.3%, which was below the potential growth of 3.5% estimated for the Chilean economy in a full-capacity scenario. This moderate increase was due to both external and internal factors. For instance, the Chinese economic slowdown impacted commodity prices, including copper, which affected investment rate in the Chilean mining sector. Additionally, low business sentiment impacted overall investments. Consequently, investment declined by 0.8% in 2015. On the other hand, in spite of low consumer confidence, total consumption (including private and government consumption) grew by 2.4% on an annual basis, based on a 4.5% increase in government spending and a 2.0% increase in private consumption. The main contributor for private consumption continued to be the labor market, which has remained resilient in the face of the Chilean economic slowdown, averaging 6.2% in 2015 as compared to 6.4% in 2014. In this environment, we have tightened our credit granting process, by implementing stricter requirements across all business segments, while reinforcing collection procedures. Also, our loan portfolio mix has moderately changed towards low-risk products and customers. In this regard, our consumer finance portfolio has remained stable over the last two years, given our assessment of the effects of the Chilean economic slowdown on lower income segment customers. Thus, we have promoted loan growth in mortgage loans in the upper and middle income segment while increasing penetration of the same segment with consumer loans such as installment loans and credit cards. On the other hand, we have been cautious in the wholesale banking segment by prioritizing the risk-return equation, although we experienced deterioration in the financial condition of certain customers during 2015, which led us to increase allowances. On the whole, this strategy translated into an increase of 12.2% in allowances for loan losses from Ch$490,558 million in 2014 to Ch$550,443 million in 2015. The main factors explaining this annual increase were: (i) loan growth of 6.3% (average balances) and (ii) a negative exchange rate effect on the U.S. dollar-denominated allowances for loan losses, given a higher depreciation of the Chilean peso in 2015 (16.9%) as compared to 2014 (15.3%). These factors

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were partly offset by a change in the portfolio mix, towards safer products, and a general improvement in credit quality. Thus, our risk index remained flat on an annual basis by reaching 2.24% in 2015.

During 2016 the Chilean economy continued its sluggish performance, recording annual GDP growth of 1.6%. Similar to previous years, private consumption continued to be the main driver of the local economy, posting a 2.4% annual increase. In contrast, investment (measured as gross capital formation) contracted for third year in a row and totaled a 0.8% decrease on an annual basis. These trends were highly aligned with the path followed by both consumer and investor confidence, which have remained pessimistic over the past three years. In turn, this has been the result of both internal factors, such as reforms on various matters undertaken by the administration appointed in 2014, and external factors, including the economic slowdown of relevant trade partners and the end of commodity prices’ super cycle. In the midst of this environment, we have been able to grow while keeping credit risk controlled. In order to do this, we have promoted a balance between risk and return while making our entire credit process, from assessment to collection, more efficient. Similarly, we have added new requirements to the existing set of conditions a borrower must meet in order to obtain a loan. Thus, we have introduced new requirements associated with collateral, loan-to-value limits, financial burden thresholds, etc. The financial condition of some wholesale customers improved in 2016 as compared to 2015, allowing us to adequately perform in terms of credit risk in 2015. Our allowances for loan losses slightly increased on an annual basis, form Ch$550,443 million in 2015 to Ch$554,769 million in 2016, which entails 0.8% annual growth. This annual variance was mainly the result of: (i) an annual increase of 7.9% in average loans and (ii) a moderate net deterioration in credit quality, particularly concentrated in the retail banking segment and partly offset by improved behavior of wholesale customers. These factors were to some extent offset by a positive exchange rate effect on U.S. dollar-denominated allowances for loans losses, given a depreciation of 16.9% of the Chilean peso in 2015 as compared to an appreciation of 5.3% in 2016. Since the variance in allowances for loan loss was below the growth posted by our loan book, our risk index decreased slightly from 2.24% to 2.18% between 2015 and 2016.

For allowances for loan losses associated with impaired loans and with non-impaired loans, see Note 11(c) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

Loans are written-off when the collection efforts have been exhausted but not later than the maximum periods as follows:

Type of Loan |  | Term
Consumer loans with or without collateral |  | 6 months
Other transactions without collateral |  | 24 months
Commercial loans with collateral |  | 36 months
Residential mortgage loans |  | 48 months
Consumer leases |  | 6 months
Other non-real estate lease transactions |  | 12 months
Real estate leases (commercial or residential) |  | 36 months

The following table presents detailed information on write-offs and shows the charge-offs breakdown by loan category:

|  | Year ended December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 43,164 |  | Ch$ | 36,029 |  | Ch$ | 66,724 |  | Ch$ | 57,988 |  | Ch$ | 59,843 |
Mortgage loans |  | 4,253 |  | 3,242 |  | 2,978 |  | 2,553 |  | 4,190 |
Consumer loans |  | 135,316 |  | 157,264 |  | 184,647 |  | 196,015 |  | 213,024 |
Total |  | Ch$ | 182,733 |  | Ch$ | 196,535 |  | Ch$ | 254,349 |  | Ch$ | 256,556 |  | Ch$ | 277,057 |

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Loan recoveries by type of loan are shown in the table below:

|  | Year ended December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 14,892 |  | Ch$ | 13,330 |  | Ch$ | 14,272 |  | Ch$ | 18,011 |  | Ch$ | 13,017 |
Mortgage loans |  | 1,971 |  | 1,927 |  | 2,152 |  | 1,895 |  | 2,350 |
Consumer loans |  | 24,099 |  | 27,698 |  | 29,885 |  | 33,043 |  | 31,475 |
Subtotal |  | 40,962 |  | 42,955 |  | 46,309 |  | 52,949 |  | 46,842 |
Recoveries and sales of loans reacquired from the Central Bank 32,169 |  | — |  | — |  | — |  | — |  | — |
Total |  | Ch$ | 40,962 |  | Ch$ | 42,955 |  | Ch$ | 46,309 |  | Ch$ | 52,949 |  | Ch$ | 46,842 |
Total Recoveries as a percentage of average loans |  | 0.23 | % | 0.22 | % | 0.21 | % | 0.23 | % | 0.19 | %

The following tables classify our loan portfolio based on the borrower’s payment performance for each of the last five years:

|  | Year ended December 31, 2012 |
|  | Commercial Loans |  | Consumer Loans |  | Mortgage Loans |  | Total |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |
Past due loans - 90 days to 6 months |  | Ch$ | 34,412 |  | Ch$ | 44,109 |  | Ch$ | 11,934 |  | Ch$ | 90,455 |
Past due loans - 6 months to 12 months |  | 31,497 |  | — |  | 6,017 |  | 37,514 |
Past due loans - 12 months to 24 months |  | 35,547 |  | — |  | 6,729 |  | 42,276 |
Past due loans - 24 months to 36 months |  | 5,936 |  | — |  | 3,783 |  | 9,719 |
Past due loans - 36 months to 48 months |  | — |  | — |  | 1,901 |  | 1,901 |
Past due Loans |  | Ch$ | 107,392 |  | Ch$ | 44,109 |  | Ch$ | 30,364 |  | Ch$ | 181,865 |

|  | Year ended December 31, 2013 |
|  | Commercial Loans |  | Consumer Loans |  | Mortgage Loans |  | Total |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |
Past due loans - 90 days to 6 months |  | Ch$ | 54,232 |  | Ch$ | 51,514 |  | Ch$ | 18,352 |  | Ch$ | 124,098 |
Past due loans - 6 months to 12 months |  | 36,520 |  | — |  | 6,786 |  | 43,306 |
Past due loans - 12 months to 24 months |  | 47,790 |  | — |  | 6,730 |  | 54,520 |
Past due loans - 24 months to 36 months |  | 9,755 |  | — |  | 2,751 |  | 12,506 |
Past due loans - 36 months to 48 months |  | 16 |  | — |  | 2,284 |  | 2,300 |
Past due Loans |  | Ch$ | 148,313 |  | Ch$ | 51,514 |  | Ch$ | 36,903 |  | Ch$ | 236,730 |

|  | Year ended December 31, 2014 |
|  | Commercial Loans |  | Consumer Loans |  | Mortgage Loans |  | Total |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |
Past due loans - 90 days to 6 months |  | Ch$ | 42,558 |  | Ch$ | 62,947 |  | Ch$ | 16,641 |  | Ch$ | 122,146 |
Past due loans - 6 months to 12 months |  | 52,158 |  | — |  | 15,329 |  | 67,487 |
Past due loans - 12 months to 24 months |  | 57,075 |  | — |  | 11,320 |  | 68,395 |
Past due loans - 24 months to 36 months |  | 8,031 |  | — |  | 4,822 |  | 12,853 |
Past due loans - 36 months to 48 months |  | 50 |  | — |  | 2,052 |  | 2,102 |
Past due Loans |  | Ch$ | 159,872 |  | Ch$ | 62,947 |  | Ch$ | 50,164 |  | Ch$ | 272,983 |

|  | Year ended December 31, 2015 |
|  | Commercial Loans |  | Consumer Loans |  | Mortgage Loans |  | Total |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |
Past due loans - 90 days to 6 months |  | Ch$ | 43,389 |  | Ch$ | 61,389 |  | Ch$ | 18,909 |  | Ch$ | 123,687 |
Past due loans - 6 months to 12 months |  | 55,080 |  | — |  | 20,494 |  | 75,574 |
Past due loans - 12 months to 24 months |  | 61,582 |  | — |  | 17,196 |  | 78,778 |
Past due loans - 24 months to 36 months |  | 11,464 |  | — |  | 7,502 |  | 18,966 |
Past due loans - 36 months to 48 months |  | 218 |  | — |  | 2,569 |  | 2,787 |
Past due Loans |  | Ch$ | 171,733 |  | Ch$ | 61,389 |  | Ch$ | 66,670 |  | Ch$ | 299,792 |

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|  | Year ended December 31, 2016 |
|  | Commercial Loans |  | Consumer Loans |  | Mortgage Loans |  | Total |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |
Past due loans - 90 days to 6 months |  | Ch$ | 29,775 |  | Ch$ | 71,182 |  | Ch$ | 23,117 |  | Ch$ | 124,074 |
Past due loans - 6 months to 12 months |  | 40,092 |  | — |  | 19,370 |  | 59,462 |
Past due loans - 12 months to 24 months |  | 53,942 |  | — |  | 22,942 |  | 76,884 |
Past due loans - 24 months to 36 months |  | 14,523 |  | — |  | 10,109 |  | 24,632 |
Past due loans - 36 months to 48 months |  | 858 |  | — |  | 4,776 |  | 5,634 |
Past due Loans |  | Ch$ | 139,190 |  | Ch$ | 71,182 |  | Ch$ | 80,314 |  | Ch$ | 290,686 |

Allocation of Allowances for Loan Losses

The following tables set forth the proportions of our required allowances for loan losses attributable to our commercial, consumer and residential mortgage loans under IFRS as of the dates indicated.

|  | As of December 31, 2012 |
|  | Allowance amount |  | Allowance amount as a percentage of loans in category |  | Allowance amount as a percentage of total loans |  | Loans in category as percentage of total loans(1) |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 207,676 |  | 1.77 | % | 1.11 | % | 62.52 | %
Consumer loans |  | 164,047 |  | 5.78 |  | 0.87 |  | 15.12 |
Residential mortgage loans |  | 16,080 |  | 0.38 |  | 0.09 |  | 22.36 |
Total allocated allowances |  | Ch$ | 387,803 |  | 2.07 | % | 2.07 | % | 100.00 | %

|  | As of December 31, 2013 |
|  | Allowance amount |  | Allowance amount as a percentage of loans in category |  | Allowance amount as a percentage of total loans |  | Loans in category as percentage of total loans(1) |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 241,442 |  | 1.85 | % | 1.16 | % | 62.64 | %
Consumer loans |  | 179,354 |  | 5.84 |  | 0.86 |  | 14.70 |
Residential mortgage loans |  | 18,502 |  | 0.39 |  | 0.09 |  | 22.66 |
Total allocated allowances |  | Ch$ | 439,298 |  | 2.10 | % | 2.10 | % | 100.00 | %

|  | As of December 31, 2014 |
|  | Allowance amount |  | Allowance amount as a percentage of loans in category |  | Allowance amount as a percentage of total loans |  | Loans in category as percentage of total loans(1) |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 273,813 |  | 2.09 | % | 1.25 | % | 59.89 | %
Consumer loans |  | 192,724 |  | 5.73 |  | 0.88 |  | 15.36 |
Residential mortgage loans |  | 24,021 |  | 0.44 |  | 0.11 |  | 24.75 |
Total allocated allowances |  | Ch$ | 490,558 |  | 2.24 | % | 2.24 | % | 100.00 | %

|  | As of December 31, 2015 |
|  | Allowance amount |  | Allowance amount as a percentage of loans in category |  | Allowance amount as a percentage of total loans |  | Loans in category as percentage of total loans(1) |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 319,504 |  | 2.22 | % | 1.30 | % | 58.69 | %
Consumer loans |  | 200,934 |  | 5.36 | % | 0.82 | % | 15.25 | %
Residential mortgage loans |  | 30,005 |  | 0.47 | % | 0.12 | % | 26.06 | %
Total allocated allowances |  | Ch$ | 550,443 |  | 2.24 | % | 2.24 | % | 100.00 | %

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|  | As of December 31, 2016 |
|  | Allowance amount |  | Allowance amount as a percentage of loans in category |  | Allowance amount as a percentage of total loans |  | Loans in category as percentage of total loans(1) |
|  | (in millions of Ch$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |
Commercial loans |  | Ch$ | 272,274 |  | 1.88 | % | 1.07 | % | 57.09 | %
Consumer loans |  | 249,748 |  | 6.28 | % | 0.98 | % | 15.65 | %
Residential mortgage loans |  | 32,747 |  | 0.47 | % | 0.13 | % | 27.26 | %
Total allocated allowances |  | Ch$ | 554,769 |  | 2.18 | % | 2.18 | % | 100.00 | %

The following table sets forth our charge-offs for 2012, 2013, 2014, 2015 and 2016 by major economic sector and provides further detail of charge-offs that have already been described in the previous discussion of allowances for loan losses:

|  | Year Ended December 31, |
|  | 2012 |  | 2013 |  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Commercial: |  |  |  |  |  |  |  |  |  |  |
Agriculture |  | Ch$ | 2,986 |  | Ch$ | 5,615 |  | Ch$ | 7,007 |  | Ch$ | 7,796 |  | Ch$ | 6,729 |
Mining |  | 812 |  | 1,605 |  | 3,193 |  | 1,884 |  | 2,001 |
Manufacturing |  | 5,143 |  | 2,430 |  | 5,389 |  | 4,376 |  | 4,384 |
Construction |  | 3,161 |  | 4,516 |  | 10,335 |  | 7,132 |  | 7,830 |
Commerce |  | 9,228 |  | 8,825 |  | 14,536 |  | 13,063 |  | 15,276 |
Transport |  | 2,287 |  | 3,309 |  | 5,545 |  | 5,944 |  | 4,902 |
Financial services |  | 5,637 |  | 4,774 |  | 16,328 |  | 10,275 |  | 14,085 |
Community |  | 13,910 |  | 4,955 |  | 4,391 |  | 7,518 |  | 4,636 |
Subtotal: |  | Ch$ | 43,164 |  | Ch$ | 36,029 |  | Ch$ | 66,724 |  | Ch$ | 57,988 |  | Ch$ | 59,843 |
Consumer loans |  | 135,316 |  | 157,264 |  | 184,647 |  | 196,015 |  | 213,024 |
Mortgage loans |  | 4,253 |  | 3,242 |  | 2,978 |  | 2,553 |  | 4,190 |
Total |  | Ch$ | 182,733 |  | Ch$ | 196,535 |  | Ch$ | 254,349 |  | Ch$ | 256,556 |  | Ch$ | 277,057 |

Composition of Deposits and Other Commitments

The following table sets forth under IFRS the composition of our deposits and similar commitments as of the dates indicated. See “Item 4. Information on the Company—Selected Statistical Information—Average Balance Sheets, Interest Earned on Interest Earning Assets and Interest Paid on Interest Bearing Liabilities” for the average rate paid on each of the following deposit categories.

|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |
Current accounts |  | Ch$ | 5,786,805 |  | Ch$ | 6,900,590 |  | Ch$ | 6,907,655 |
Other demand deposits |  | 1,147,568 |  | 1,426,458 |  | 1,413,493 |
Savings accounts |  | 188,311 |  | 205,171 |  | 208,435 |
Time deposits |  | 9,450,224 |  | 9,529,974 |  | 10,277,292 |
Other term balance payables |  | 82,711 |  | 172,547 |  | 67,174 |
Total |  | Ch$ | 16,655,619 |  | Ch$ | 18,234,740 |  | Ch$ | 18,874,049 |

Maturity of Deposits

The following table sets forth under IFRS information regarding the currency and maturity of our deposits at December 31, 2016, expressed in percentages. UF-denominated deposits are similar to Chilean peso-denominated deposits in all aspects, except that the principal is readjusted periodically based on the value of the UF.

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|  | As of December 31, 2016 |
|  | Ch$ |  | UF |  | Foreign Currency |  | Total |
|  | (in percentage) |
IFRS: |  |  |  |  |  |  |  |  |
Demand deposits |  | 46.08 | % | 10.67 | % | 66.68 | % | 44.09 | %
Savings accounts |  | — |  | 9.01 |  | — |  | 1.10 |
Time deposits: |  |  |  |  |  |  |  |  |
Maturing within three months |  | 38.38 |  | 40.62 |  | 31.24 |  | 37.84 |
Maturing after three but within six months |  | 6.09 |  | 13.47 |  | 1.90 |  | 6.52 |
Maturing after six but within 12 months |  | 9.17 |  | 21.18 |  | 0.07 |  | 9.60 |
Maturing after 12 months |  | 0.28 |  | 5.05 |  | 0.11 |  | 0.85 |
Total time deposits |  | 53.92 |  | 80.32 |  | 33.32 |  | 54.81 |
Total deposits |  | 100.00 | % | 100.00 | % | 100.00 | % | 100.00 | %

The following table sets forth information under IFRS regarding the currency and maturity of deposits in excess of U.S.$100,000 as of December 31, 2016.

|  | As of December 31, 2016 |
|  | Ch$ |  | UF |  | Foreign Currency |  | Total |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |
Demand deposits |  | Ch$ | 3,089,410 |  | Ch$ | 23,846 |  | Ch$ | 1,244,156 |  | Ch$ | 4,357,412 |
Savings accounts |  | — |  | 27,189 |  | — |  | 27,189 |
Time deposits: |  |  |  |  |  |  |  |  |
Maturing within three months |  | 3,675,014 |  | 688,569 |  | 575,803 |  | 4,939,386 |
Maturing after three but within six months |  | 870,380 |  | 300,795 |  | 39,802 |  | 1,210,977 |
Maturing after six but within 12 months |  | 1,318,730 |  | 484,177 |  | 1,188 |  | 1,804,095 |
Maturing after 12 months |  | 40,161 |  | 116,251 |  | 1,858 |  | 158,270 |
Total time deposits |  | Ch$ | 5,904,285 |  | Ch$ | 1,589,792 |  | Ch$ | 618,651 |  | Ch$ | 8,112,728 |
Total deposits |  | Ch$ | 8,993,695 |  | Ch$ | 1,640,827 |  | Ch$ | 1,862,807 |  | Ch$ | 12,497,329 |

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Deposits in Foreign Countries

We also maintain deposits abroad, as needed to conduct our foreign trade transactions and manage liquidity. The table below lists the largest amounts of foreign deposits by country under IFRS as of the dates indicated:

|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |
Australia |  | Ch$ | 438 |  | Ch$ | 1,131 |  | Ch$ | 1,636 |
Canada |  | 1,058 |  | 484 |  | 1,535 |
China |  | 88 |  | 72 |  | 3 |
Denmark |  | 249 |  | 418 |  | 186 |
Finland |  | 10 |  | — |  | 6 |
France |  | 54 |  | 11 |  | 38 |
Germany |  | 7,309 |  | 8,472 |  | 8,231 |
Italy |  | 29 |  | 4 |  | — |
Japan. |  | 1,764 |  | 2,538 |  | 59,732 |
Mexico |  | 297 |  | 1,965 |  | 1,582 |
Netherlands |  | 840 |  | 1,085 |  | — |
Norway |  | 139 |  | 195 |  | 196 |
Peru |  | 805 |  | — |  | 30 |
Singapore |  | 15 |  | — |  | — |
Sweden |  | 351 |  | 2,989 |  | 764 |
Switzerland |  | 649 |  | — |  | — |
United Kingdom |  | 6,418 |  | 2,291 |  | 8,066 |
United States |  | 258,198 |  | 546,308 |  | 533,764 |
Total |  | Ch$ | 278,711 |  | Ch$ | 567,963 |  | Ch$ | 615,769 |

Short-Term Borrowings

The principal categories of our short-term borrowings are amounts borrowed under foreign trade lines of credit, domestic inter-bank loans and repurchase agreements. The table below presents under IFRS the amounts outstanding and the weighted average nominal interest rate for each period indicated by type of short-term borrowing.

|  | For the year ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Year-End Balance |  | Weighted Average Nominal Interest Rate |  | Year-End Balance |  | Weighted Average Nominal Interest Rate |  | Year-End Balance |  | Weighted Average Nominal Interest Rate |
|  | (in millions of Ch$, except interest rate data) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |
Payables from repurchase agreements and security lending |  | 249,482 |  | 3.84 | % | 184,131 |  | 3.92 | % | 216,817 |  | 2.87 | %
Borrowings from domestic financial institutions |  | — |  | — |  | — |  | — |  | — |  | — |
Foreign borrowings |  | 1,098,707 |  | 0.60 |  | 1,529,621 |  | 0.63 |  | 1,019,893 |  | 1.30 |
Other obligations |  | 141,729 |  | — |  | 131,236 |  | — |  | 164,486 |  | — |
Total short-term borrowings |  | 1,489,918 |  | 1.09 | % | 1,845,888 |  | 0.91 | % | 1,401,196 |  | 1.39 | %

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The following table shows the average balance and the weighted average nominal rate for each short-term borrowing category during the periods indicated:

|  | For the year ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Average Balance |  | Weighted Average Nominal Interest Rate |  | Average Balance |  | Weighted Average Nominal Interest Rate |  | Average Balance |  | Weighted Average Nominal Interest Rate |
|  | (in millions of Ch$, except interest rate data) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |
Payables from repurchase agreements and security lending |  | 262,301 |  | 3.65 | % | 238,514 |  | 3.03 | % | 192,768 |  | 3.23 | %
Central Bank borrowings |  | 9 |  | — |  | 7 |  | — |  | 5 |  | — |
Borrowings from domestic financial institutions |  | 13,059 |  | 4.01 |  | 1 |  | — |  | 4,673 |  | 5.39 |
Sub-total |  | 275,369 |  | 3.67 |  | 238,522 |  | 3.03 |  | 197,446 |  | 3.28 |
Foreign borrowings |  | 735,017 |  | 0.90 |  | 1,308,143 |  | 0.74 |  | 1,080,464 |  | 1.23 |
Total short-term borrowings |  | 1,010,386 |  | 1.66 | % | 1,546,665 |  | 1.09 | % | 1,277,910 |  | 1.54 | %

The following table presents the maximum month-end balances of our principal sources of short-term borrowings during the periods indicated:

|  | Maximum 2014 month-end balance |  | Maximum 2015 month-end balance |  | Maximum 2016 month-end balance |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |
Investments sold under agreements to repurchase |  | 372,333 |  | 273,244 |  | 240,739 |
Central Bank borrowings |  | 10 |  | 8 |  | 6 |
Borrowings from domestic financial institutions |  | 59,507 |  | 5,493 |  | 12 |
Foreign borrowings |  | 1,283,611 |  | 1,727,574 |  | 1,404,739 |

Minimum Capital Requirements

Pursuant to the general Banking Act, local banks must comply with minimum capital requirements in relation to both total assets and risk-weighted assets. Basic Capital should be at least equal to 3.0% of their total assets, while banks’ Total Regulatory Capital, should be at least 8.0% of their risk weighted assets. Nevertheless, based on Banco de Chile’s systemic relevance the SBIF requires us to maintain a ratio of Regulatory Capital to Credit Risk-Weighted Assets above 10.0%. For more information see “Item 3. Key Information—Presentation of Financial Information” and “Item 4. Information on the Company—Regulation and Supervision—Capital Adequacy Requirements”.

The following table sets forth our minimum capital requirements (and availability) with respect to total assets as set by the SBIF:

|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco de Chile’s basic capital |  | 2,535,153 |  | 2,740,084 |  | 2,887,410 |
Basic capital required (with respect to total assets) |  | (963,418 | ) | (1,102,956 | ) | (1,070,442 | )
Excess over minimum basic capital required |  | 1,571,735 |  | 1,637,128 |  | 1,816,968 |

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Similarly, the following table sets forth our minimum capital requirements (and availability) with respect to risk-weighted assets, as set by the SBIF:

|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
CHILEAN GAAP: |  |  |  |  |  |  |
Banco de Chile’s Total Regulatory Capital |  | 3,249,903 |  | 3,457,523 |  | 3,729,427 |
Total Regulatory Capital required (with respect to risk-weighted assets) |  | (2,439,925 | ) | (2,747,664 | ) | (2,684,208 | )
Excess over minimum Total Regulatory Capital required |  | 809,978 |  | 709,859 |  | 1,045,219 |

Item 4A Unresolved Staff Comments

None.

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Item 5 Operating and Financial Review and Prospects

OPERATING RESULTS

Introduction

The following discussion should be read in conjunction with, and is entirely qualified by reference to, our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report and “Item 4. Information on the Company—Selected Statistical Information.” Certain amounts (including percentage amounts) that appear in this annual report may not total due to rounding.

Unless otherwise indicated, the financial information included in this annual report with respect to 2012, 2013, 2014, 2015 and 2016 has been derived from financial statements that have been prepared in accordance with IFRS as issued by the IASB. See Note 2(a) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report. IFRS differs in certain significant respects from Chilean GAAP. As a result, our financial information presented under IFRS is not directly comparable to any of our financial information presented under Chilean GAAP. Accordingly, readers should avoid such comparison.

Overview

We are a leading bank within the Chilean financial system, providing a broad range of financial products and services to individual and corporate customers who are primarily located in Chile. Accordingly, our financial condition, results of operations and our ability to achieve our strategic business goals could be adversely affected by changes in Chile’s economic conditions and the resulting effects on macroeconomic indicators (such as interest rates, inflation and GDP growth, among others), modifications of non-economic policies implemented by the Chilean government that can affect private sector activities, or other political and economic developments in Chile, as well as regulatory changes or administrative practices of Chilean authorities over which we have no control. See “Item 3. Key Information—Risk Factors—Risks Relating to Our Operations and the Chilean Banking Industry—The results of our operations are affected by interest rate volatility and inflation,” “Item 3. Key Information—Risk Factors—Risks Relating to Chile— Currency fluctuations could adversely affect the value of our ADSs and any distributions on the ADSs” and “Item 3. Key Information—Risk Factors—Risks Relating to Chile—Our growth and profitability depend on the level of economic activity in Chile.”

According to information published by the SBIF, as of December 31, 2016, excluding operations of subsidiaries abroad, we were the second largest bank in Chile in terms of total loans with a market share of 18.0%, the largest provider of commercial loans with a market share of 17.7%, the largest bank in Chile in terms of year-end balances of current accounts and demand deposits with a 23.0% market share, the second largest provider of consumer loans in Chile with a market share of 20.9% and the second largest private sector bank in Chile in terms of residential mortgage loans with a market share of 17.3%. Also according to the SBIF, as of December 31, 2016, we were the largest bank in Chile in terms of net income with a market share of 28.1% and the largest bank in Chile in terms of current account balances held by individuals with a market share of 28.5%. According to the Chilean Association of Mutual Funds, as of December 31, 2016, we were the largest provider of mutual funds management services in Chile with a market share of 20.9%.

After a period of accelerated growth between 1985 and 1997, when Chile’s GDP expanded at an average annual rate of 7.0%, Chile’s economic growth slowed to an average rate of 4.7% between 2000 and 2008. In 2009, the effects of the global financial crisis impacted the Chilean economy and Chile’s GDP decreased by 1.0% on an annual basis. However, in 2010 the economy recovered rapidly due to the Central Bank’s expansionary counter cyclical fiscal policy and strong monetary stimulus started in 2009, including sharp cuts to the monetary policy interest rate. In addition, the reconstruction efforts, in response to the worst earthquake in Chile in over 50 years that took place in February 2010, further bolstered economic activity through a robust expansion of private and public investment. As a result, Chilean economy grew at a solid pace, recording an average annual growth rate of 5.7% from 2010 to 2012. The solid performance during this period was supported by, among other factors, the recovery of commodity prices, Chile’s stable and favorable financial condition that, in turn, relied on an independently managed Central Bank, a floating exchange rate regime, the country’s focus on accumulating international reserves and maintaining low external debt levels, a well-diversified international trade and a fiscal policy internationally recognized for its responsibility and long term vision. Following the double-digit expansion in fixed capital

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formation (investment in infrastructure, machinery and equipment) recorded in 2010 (13.1%), 2011 (16.1%) and 2012 (11.3%), investment started to fall by the end of 2013, heavily affected by macroeconomic conditions in China which promptly led to a significant decrease in copper prices (Chile’s main export), ending a period known worldwide as the “commodities’ super-cycle”. As a result, Chile’s GDP grew by only 4.0% in 2013 after growing 5.3% in 2012. In 2014 GDP growth further decelerated below its long term trend by posting an annual increase of only 1.9%, driven by a 4.8% decrease in fixed capital formation. These weakened external conditions, in combination with reforms announced by the new Chilean government, resulted in increased uncertainty that lowered business sentiment and consumer confidence.

In 2015, Chile’s GDP continued to grow at a moderate pace of 2.3%. The adverse environment facing the mining sector began to impact other industries, such as manufacturing, as reflected in a 0.8% contraction in fixed capital formation. Conversely, private consumption continued its resilience during the economic environment by increasing 2.0%, although this was lower than the 2.7% increase in 2014. The implementation of a complex tax reform and the discussion of important changes to Chilean labor law and the Chilean Constitution, kept both consumer and business confidence low.

In 2016, neither the external nor the internal environment improved for the Chilean economy. Accordingly, Chile’s GDP grew by only 1.6%, the weakest growth rate since the 2009 global financial crisis. This performance was largely due to a contraction in the mining sector as a result of exploration and infrastructure investment stagnation and the downward trend in copper prices, which averaged US$2.2 per pound in 2016 as compared to US$2.5 in 2015. Furthermore, weaker performance in the majority of the other economic sectors also contributed to the slowdown in overall economic activity. Thus, fixed capital formation showed no signs of recovery. In addition, recently unveiled economic data revealed further deterioration in fixed capital formation, particularly in the construction sector, which posted decreasing investment in infrastructure. On the whole, total investment or fixed capital formation decreased by 0.8% in 2016.

Private consumption, which represents approximately 60% of Chilean GDP, continued to be the main driver of economic activity, increasing by 2.4% in 2016. The behavior displayed by private consumption is primarily attributable to the labor market’s resilience. The unemployment rate averaged 6.2% in 2015 and only increased slightly to 6.5% in 2016. It is important to mention that job creation in 2016 was mainly driven by self-employment (mainly associated with lower quality jobs) while the creation of salaried employment remained stagnated. On a positive note, real wages continued to grow, recording an annual increase of 1.5% in 2016, which outreached the 0.8% expansion registered in 2015. This performance is partly attributable to the slide in inflation towards the mid-point of the Central Bank’s target range.

In 2014 and 2015 inflation consistently remained at 4.64% and 4.38%, respectively, above the upper limits of the Central Bank’s tolerance range of 2.0% - 4.0%, due to a sharp increase in the Chilean peso/U.S. dollar exchange rate which increased the prices of imported goods. This trend ended in the second half of 2016 as the consumer price index returned to the center of the range. Thus, the local CPI index recorded a 2.7% annual increase in 2016, which was below the 4.4% increase recorded in 2015. The slide in inflation was primarily produced by a 5.3% appreciation of the Chilean peso (against the U.S. dollar) in 2016 as compared to the 16.9% depreciation registered in 2015. In addition, low economic growth put downward pressure on inflation. The Central Bank expects inflation to remain in the 2.0% - 4.0% target range for at least the next two years

In the midst of this environment, Chilean monetary policy has been conducted in line with expectations of inflation. Thus, after two interest rate hikes in the last quarter of 2015 (CPI growth around 5% during that period), the marginal standing facility rate remained at 3.50% during 2016, given that certain inflationary pressures continued through the first half of the year. However, as inflation stabilized by year end, the Central Bank adopted a more expansionary bias in December 2016. Thus, the Central Bank kept the rate at 3.5% through the end of 2016 while anticipating that cuts to the interest rate were to be expected. Consistent with expectations, the Central Bank cut the marginal standing facility rate three times by 25 basis points in January, March and April 2017. As of April 27, 2017, the marginal standing facility stood at 2.75%.

Regarding the stock market, during 2016 the Santiago Stock Exchange IPSA Index (“IPSA Index”), composed of the 40 most-traded Chilean stocks, experienced an increase as compared to its 4.4% decrease in 2015. In fact, the IPSA Index reached a level of 4,151.39 points as of December 30, 2016 (last trading date), which represented a 12.8% increase as compared to the 3,680.21 points recorded as of December 30, 2015. This increase

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was mainly due to the positive performance of stock markets worldwide, which was boosted by optimistic expectations for the world economy and an upward trend in commodity prices. In addition, in Chile, economic uncertainty began to decrease as some reforms, particulary the modification to the taxation system, started to be implemented with specific details and frameworks. On the other hand, bills with specific frameworks were sent to the Chilean congress for analysis and approval, while other formerly announced reforms on social matters were temporarily dismissed or postponed. In terms of global trends, although many protectionist measures supported by the new U.S. government and the results of certain European elections, or the performance of the Chinese economy, may negatively impact the IPSA Index’s performance, the positive trend persisted during the first quarter of 2017, aided by the relative stability in the global financial markets. Consequently and based on results unveiled by local companies during the first quarter of 2017 the IPSA Index has trended upward. In fact, according to data published by the Santiago Stock Exchange, as of March 31, 2017, the IPSA Index was at 4,783.42 points, which represented a 15.2% year-to-date increase.

Inflation

In the past, Chile experienced high levels of inflation that affected the financial condition and results of operations of most industries. Nevertheless, since the 1990s, inflation has been maintained under control through responsible monetary policy carried out by an independent Central Bank. Over the last several years, inflation depended on both local economic dynamics as well as external factors. In fact, due to the global downturn in 2008 and its effects on diverse Chilean economic sectors and consumption, the Chilean economy recorded deflation of 1.4% in 2009. Conversely, based on initial recovery of the Chilean economy, inflation returned to the Central Bank’s long term target range of 2.0% to 4.0% per year, ending 2010 at 3.0%. Following this trend in economic activity and also an increase in international prices for oil and food, the CPI posted a surge of 4.4% in 2011. On the contrary, inflation was 1.5% in 2012, which was mainly explained by a decrease in international oil prices that translated into lower local prices for transportation and utilities, partly offset by higher food prices due to adverse weather conditions. In 2013, inflation was once again within the Central Bank’s long term target, posting an annual increase of 3.0%. This figure was influenced by higher food, transportation and energy prices prompted by a sharp increase in the Ch$/U.S.$ exchange rate. However, inflation showed a sharp increase in 2014 as reflected by a CPI annual variation of 4.6%. Once again, the level of local prices was due to the sharp depreciation of the Chilean peso against the U.S. dollar that translated into a higher cost of imported tradable goods, affecting most economic sectors. Also, the government’s tax reform prompted a price increase in certain products such as beverages and cigarettes. Similarly, in 2015, the devaluation of the Chilean peso continued as a result of opposing monetary policies carried out by central banks worldwide, the weakness of the Chinese economy and the recovery of the U.S. economy. This exchange rate trend, together with the effect of drought in agricultural activity, produced a CPI variation of 4.4% in 2015. During 2016 inflation —measured as CPI— was 2.7% and returned to the Central Bank’s target range. The 5.3% appreciation of the Chilean peso in 2016, together with the economic slowdown and lower inflationary pressures associated with private consumption, explained the decrease in inflation rate in 2016.

An increase in inflation rates could adversely affect the Chilean economy and have an adverse effect on our business, financial condition and results of operations. Our results of operations reflect the effect of inflation in the following ways:

· a substantial portion of our assets and liabilities are denominated in UFs, a unit that is indexed daily to reflect inflation recorded in the previous month, with the net gain or loss resulting from such indexation reflected in income; and

· the interest rates earned and paid on peso-denominated assets and liabilities to some degree reflect inflation and expectations regarding inflation.

UF Denominated Assets and Liabilities. The UF is revalued in monthly cycles. On each day in the period beginning the tenth day of the current month through the ninth day of the next month, the nominal peso value of the UF is indexed up (or down in the event of deflation) in order to reflect each day a pro rata amount of the prior calendar month’s change in the CPI as published by the Chilean National Statistics Institute. One UF was equal to Ch$25,629,09 as of December 31, 2015 and Ch$26,347.98 as of December 31, 2016. The effect of any changes in the nominal peso value of our UF denominated assets and liabilities is reflected in our results of operations as an increase (or decrease, in the event of deflation) in interest revenue and expense. Our net interest income will be positively affected by inflation (and negatively affected by deflation) to the extent that our average UF denominated

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assets exceed our average UF denominated liabilities, while our net interest income will be negatively affected by inflation (and positively affected by deflation) when average UF denominated liabilities exceed our average UF denominated assets. Our average UF denominated assets exceeded our average UF denominated liabilities by Ch$5,295,548 million (U.S.$7,476.49 million) as of December 31, 2015 and Ch$5,444,586 million (U.S.$8,121.40 million) as of December 31, 2016. These figures exclude positions in derivatives. See “Item 4. Information on the Company—Selected Statistical Information.”

Peso-Denominated Assets and Liabilities. Interest rates in Chile tend to reflect the prevailing inflation rate and expectations regarding future inflation. The sensitivity of our peso denominated interest earning assets and interest bearing liabilities to the inflation rate may vary. See “Item 5. Operating and Financial Review and Prospects—Operating Results—Overview Interest Rates.” We maintain a substantial amount of non-interest bearing, peso denominated current accounts and other demand deposits. The ratio of such deposits to average interest bearing peso denominated liabilities was 76% during the year ended December 31, 2015 and 78% during the year ended December 31, 2016. Since a large part of such deposits are not indexed to inflation, even a slight decline in the rate of inflation may adversely affect our net interest margin on assets funded with such deposits and even a slight increase in the rate of inflation may increase the net interest margin on such assets. See “Item 4. Information on the Company—Selected Statistical Information—Interest Earning Assets and Net Interest Margin.”

Interest Rates

Interest rates earned and paid on our assets and liabilities reflect in part, inflation and expectations regarding future inflation, shifts in short-term interest rates related to the Central Bank’s monetary policies and movements in long-term real rates. The Central Bank manages short-term interest rates in order to achieve its long-term inflation target and provide the economy with financial stability. As a consequence of strong recovery signs for economic activity and the more normalized inflationary environment observed after the financial turmoil of 2008, the Central Bank began to withdraw the monetary stimulus in June 2010 by increasing the monetary policy interest rate to 1.00% from the 0.5% maintained during the first half of that year. Since June 2010, the Central Bank repeatedly raised the marginal standing facility rate, ending 2011 at 5.25%, above the level of 3.25% recorded in December 2010. Nevertheless, as a consequence of the tempered global slowdown during the last quarter of 2011 and the uncertainty regarding the fiscal condition of some developed countries, particularly in the Euro Zone, the Central Bank decided to lower the reference interest rate by 0.25% on January 12, 2012.

After that, the Central Bank maintained the monetary policy rate at 5.0% during 22 months, until October 2013. This neutral bias was supported by local economic growth that resulted in a GDP increase over 5.0% per year, which prompted a virtuous cycle including an increase in real wages, a reduction in unemployment and growth in private consumption. These trends were also accompanied by inflation within the long-term rage targeted by the Central Bank. Nevertheless, in light of the signs of slowdown evidenced by the Chilean economy, the Central Bank commenced an easing monetary policy by the end of 2013, which involved successive cuts to the marginal standing facility rate. For this reason, the monetary policy interest rate decreased from 4.5% at the end of 2013 to 3.0% in December 2014. Subsequently, the interest rate remained at 3.0% until October 2015, when the Central Bank decided to increase it because inflation remained above the target range, which could be amplified by additional secondary effects associated with increasing oil prices. Thus, by the end of 2015, the Central Bank increased the monetary policy interest rate to 3.5%. Based on the same view, the monetary policy interest rate remained unchanged during 2016 and ended the year at 3.5%. However, beginning in 2017, the Central Bank has cut the reference rate by 25 basis points three times (in January, March and April), in order to stimulate sluggish domestic demand and due to inflation was within the Central Bank’s long-term target range. Thus, as of April 27, 2017, the interest rate was 2.75%.

Since our liabilities generally re-price faster than our assets, changes in the rate of inflation or short-term interest rates are reflected in the nominal interest rates we pay on our liabilities before they are reflected in the nominal interest rates we earn on our assets. Accordingly, our net interest margin on assets and liabilities is usually adversely affected in the short-term by increases in short-term nominal interest rates and benefits in the short-term from decreases in short-term nominal interest rates, although the existence of non-interest bearing peso-denominated demand deposits tends to mitigate both effects. See “—Inflation—Peso-Denominated Assets and Liabilities.” In addition, because our peso-denominated liabilities have relatively short re-pricing periods, those liabilities generally are more sensitive to changes in inflation or short-term interest rates than our UF-denominated liabilities. As a result, during periods when current inflation exceeds the previous month’s inflation, customers often switch funds

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from peso-denominated deposits to more expensive UF-denominated deposits, thereby adversely affecting our net interest margin.

According to information published by the Central Bank, the average annual short term nominal interest rate, based on the rate paid by Chilean financial institutions for 90 to 360 days Chilean peso denominated deposits, was 3.91% in 2014, 3.77% in 2015 and 4.04% in 2016. The average annual long term nominal interest rate, based on the interest rate of the Central Bank’s five year Chilean peso denominated bonds in the secondary market, was 4.43% in 2014, 4.14% in 2015 and 4.09% in 2016.

Foreign Currency Exchange Rates

A portion of our assets and liabilities are denominated in foreign currencies, principally U.S. dollars. In the past, we have maintained and may continue to maintain gaps between the balances of such assets and liabilities. This gap includes assets and liabilities denominated in foreign currencies and assets and liabilities denominated in Chilean pesos that contain repayment terms linked to changes in foreign currency exchange rates. However, we generally offset this gap by taking hedging derivative positions. Because foreign currency denominated assets and liabilities, as well as interest earned or paid on such assets and liabilities and gains (losses) realized upon the sale of such assets, are translated into pesos in preparing our audited consolidated financial statements, our reported income is affected by changes in the value of the peso with respect to foreign currencies, primarily the U.S. dollar. Adjustments to U.S. dollar-indexed assets are reflected as adjustments in net interest earnings and offset results in our foreign exchange position. See “Item 3. Key Information—Selected Financial Data—Exchange Rates” and Item 3. Key Information—Risk Factors—Risks Relating to Chile—Currency fluctuations could adversely affect the value of our ADSs and any distributions on the ADSs.”

Critical Accounting Policies

We prepare our audited consolidated financial statements in accordance with IFRS as issued by the IASB. The notes to our audited consolidated financial statements as of and for the year ended December 31, 2016, which are included in this annual report, contain a summary of our significant accounting policies.

The preparation of financial statements under IFRS requires management to make certain estimates and assumptions, as some of the amounts reported in the financial statements are related to matters that are inherently uncertain. These estimates could change from period to period, which may have a material impact on our financial condition or results of operations. Actual results may differ if conditions or underlying circumstances were to change.

The following discussion describes those areas that require considerable management judgment or involve a higher degree of complexity in the application of the accounting policies that currently affect our financial situation and results of operations.

Allowances for Loan Losses

Determining accounting estimates and judgments related to the impairment of loans and provision for off balance sheet positions is a critical process for us because the underlying assumptions used for both the individually and collectively assessed impairment can change from period to period and may significantly affect our results of operations.

As part of this process, we first assess whether objective evidence of impairment exists for loans that are individually significant. The decision as to whether loans are individually significant or not is based on fixed criteria specified by management. The determination of these criteria involves management’s judgment and is regularly reviewed for adequacy. After this assessment, we assess collectively for loans that are not individually significant and loans which are significant but for which there is no objective evidence of impairment under the individual assessment.

The determination of the impairment allowance required for loans that are deemed to be individually significant often requires the use of considerable judgment by management on economic conditions, the financial performance of the customer and the value of collateral, for which there may not be a readily accessible market. To

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allow management to determine if a loss event has occurred on an individual basis, all significant counterparty relationships are reviewed periodically. This evaluation considers current information and events related to the counterparty, such as if the counterparty is experiencing significant financial difficulty or a breach of contract, for example, default or delinquency in interest or principal payments.

From the information gathered in the process described above, we estimate the future cash flows expected to flow to the entity considering the losses already incurred. The actual amount and timing of future cash flows may differ from the estimates used by management and consequently may cause actual losses to differ from the reported allowances. We utilize back testing techniques in order to optimize our models and minimize such adjustments.

The collective impairment allowance is calculated on a portfolio basis using statistical models which incorporate various estimates and judgments. In order to constantly monitor and increase the quality of such estimations of future cash flows, we regularly review our statistical models and the underlying data and assumptions. Among other factors, the probability of defaults and loss recovery rates are taken into account during this review.

The collective impairment allowance is composed of:

· An allowance amount representing the incurred losses on the portfolio of smaller balance homogeneous loans, which are loans to individuals and small business customers of the retail business segment. The loans are grouped according to similar credit risk characteristics and the allowance for each group is determined using statistical models based on historical experience.

· An estimate of incurred losses inherent in the group of loans that have not yet been individually identified as impaired or measured as part of the smaller-balance homogeneous loans. We use historical loss experience for these estimates. This historical loss experience is adjusted on the basis of actual observable data to reflect the effects of current conditions that did not affect the period on which the historical loss experience is based and to remove the effects of conditions in the historical period that do not exist currently. Estimates of changes in future cash flows reflect, and are directionally consistent with, changes in related observable data from period to period (e.g., changes in unemployment rates, property prices, payment status or other factors that are indicative of incurred losses in the group and their magnitude).

For a further description of our policy regarding allowances for loan losses, see Note 2(h) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

Impairment of Other Financial Instruments

Equity method investments and financial assets classified as available-for-sale are evaluated for impairment throughout the year and at each reporting date in order to assess whether events or changes in circumstances indicate that these assets are impaired. If there is objective evidence of an impairment of an asset, an impairment test is performed by comparing the investments’ recoverable amount, which is the higher of its value in use and fair value less costs to sell, with its carrying amount.

In the case of equity investments classified as available-for-sale, objective evidence of impairment would include a significant or prolonged decline in fair value of the investment below cost. It could also include specific conditions in an industry or geographical area or specific information regarding the financial condition of the company, such as a credit rating downgrade. In the case of debt securities classified as available for sale, impairment is assessed based on the same criteria as for loans.

If information becomes available after we make our evaluation, we may be required to recognize impairment in the future. Because the estimate for impairment could change from period to period based upon future events that may or may not occur, we consider this to be a critical accounting estimate.

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Fair Value Estimates for Financial Assets and Liabilities

International Financial Reporting Standard (“IFRS”) 13 defines “fair value” as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. IFRS 13 seeks to increase consistency and comparability in fair value measurements and related disclosures through a ‘fair value hierarchy’. The hierarchy categorizes the inputs used in valuation techniques into three levels. The hierarchy gives the highest priority to (unadjusted) quoted prices in active markets for identical assets or liabilities and the lowest priority to unobservable inputs.

The Bank uses valuation techniques appropriate in the circumstances and for which sufficient data are available to measure fair value, maximizing the use of relevant observable inputs and minimizing the use of unobservable inputs.

The objective of using a valuation technique is to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants and the measurement date under current market conditions. Three widely used valuation techniques are:

· Market approach — uses prices and other relevant information generated by market transactions involving identical or comparable (similar) assets, liabilities, or a group of assets and liabilities (e.g. a business).

· Cost approach — reflects the amount that would be required currently to replace the service capacity of an asset (current replacement cost).

· Income approach — converts future amounts (cash flows or income and expenses) to a single current (discounted) amount, reflecting current market expectations about those future amounts.

In some cases, a single valuation technique will be appropriate, whereas in others multiple valuation techniques will be appropriate. The objective of a fair value measurement is to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions. A fair value measurement requires an entity to determine all of the following:

· the particular asset or liability that is the subject of the measurement (consistently with its unit of account).

· the principal (or most advantageous) market for the asset or liability.

· the valuation technique(s) appropriate for the measurement, considering the availability of data with which to develop inputs that represent the assumptions that market participants would use when pricing the asset or liability and the level of the fair value hierarchy within which the inputs are categorized. For a further description of our internal fair value classification, see Note 40 to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

Revenue Recognition

Interest revenue and expenses are recognized in the income statement using the effective interest rate method set forth in IAS 39. To calculate the effective interest rate, we estimate future cash flows by taking into account all contractual conditions of the financial instrument, excluding future credit losses. The estimation of such future cash flows requires management judgment to some degree. In addition, the analysis of contractual conditions and other components (such as transaction costs) for purposes of determining the effective interest rate involves making estimates of possibly incurred but not recognized credit losses. See “Item 5. Operating and Financial Review and Prospects—Operating Results—Critical Accounting Policies-Allowances for Loan Losses.”

Income and expenses from fees and commissions are recognized in consolidated income using different criteria based on the nature of the income or expense in accordance with IAS 18 and IAS 39. Fees earned from transactions or services provided over a longer period of time are recognized over the life of the transactions or services. The revenue recognition of fees from such transactions requires management judgment to some degree. Due to the nature of business from which we derive fees and commissions (e.g., asset management, custody of assets), the required degree of estimation is small.

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Deferred Tax Assets

Deferred tax is recognized, using the liability method, on temporary differences arising between the tax bases of assets and liabilities and their carrying amount in the financial statements. Deferred income tax assets are recognized to the extent that it is probable that future taxable profits will be available against which the temporary differences can be recognized. This assessment requires significant management judgments and assumptions. In order to estimate the recoverability of deferred tax assets, we consider historical tax capacity and profitability information, as well as forecasted operating results and other relevant considerations.

Legal and Regulatory Contingencies and Tax Risks

Legal claims, regulatory proceedings and income tax provisions for uncertain tax positions may occur. The use of estimates is important in determining provisions for potential losses that may arise from such events. We estimate and provide for potential losses that may arise from litigation, regulatory proceedings and uncertain income tax positions to the extent that such losses are possible and can be estimated, in accordance with IAS 37 (“Provisions, Contingent Liabilities and Contingent Assets”) and IAS 12 (“Income Taxes”). Significant judgment is required in making these estimates and our actual liabilities may ultimately be materially different. Contingencies in respect of legal matters are subject to many uncertainties and the outcome of individual matters is not predictable with assurance.

Our total liability with respect to litigation, arbitration and regulatory proceedings is determined on a case-by-case basis and represents an estimate of probable losses after considering, among other factors, the progress of each case, our experience and the experience of others in similar cases, and the opinions and views of legal counsel. Predicting the outcome of our litigation matters is inherently difficult, particularly in cases in which claimants seek substantial or indeterminate damages.

Amendments to Financial Reporting Standards in 2016

The accounting policies followed in 2016 are consistent with those prevailing in the previous financial year. The following amendments, corresponding to IFRSs enhancements, did not have any impact on our accounting policies, financial position or results of operations.

· IFRS 11 — Joint Arrangements. These amendments provide guidelines on the accounting for acquisitions of participations in joint operations, whose activity is deemed to constitute a business. This standard requires the acquirer to apply all the accounting principles for business combinations appearing in IFRS 3.

· IAS 16 — Property, plant and equipment and IAS 38 — Intangible assets. These amendments clarify acceptable methods of depreciation and amortization. The amendment of IAS 16 prohibits depreciation based on ordinary income for property, plant and equipment. The amendment of IAS 38 establishes that ordinary income is not a suitable basis for determining amortization of intangible assets.

· IAS 27 — Consolidated and Separated Financial Statements. This amendment will allow entities to use the equity method to account for investments in subsidiaries, joint ventures and associates in their separate financial statements.

· IAS 28 — Investments in Associates and Join Venture and IFRS 10 - Consolidated Financial Statements. Sale or Contribution of Assets between an Investor and its Associate or Join Venture. The amendment clarifies the accounting and measurement of gains and losses that must be recognized in a transaction involving an associate or joint venture depending on whether the asset sold or contribution is a business or not.

· IFRS 5 Non-Current Assets Held-for-Sale and Discontinued Operations. The amendment provides specific guidance for cases in which an entity reclassifies an asset from held-for-sale to held-for-distribution or vice versa and cases in which accounting for held-for-distribution is discontinued.

· IFRS 7 Financial Instruments: Disclosures. The amendment provides additional guidance to establish if a servicing contract considers a continuous involvement when transferring assets in order to determine the required disclosures.

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· IAS 19 Employee Benefits: Discount Rate: Regional Market Issue. The amendment clarifies that the discount rate used for estimating post-employment benefits should be determined by reference to market yields at the end of the reporting period on high quality corporate bonds while being denominated in the same currency that benefits are.

· IAS 34 Interim Financial Reporting. The amendment clarifies the meaning of ‘elsewhere in the interim report’ and requires a cross-reference when necessary.

· IFRS 10 Consolidated Financial Statements, IFRS 12 Disclosure of Interest in Other Entities and IAS 28 Investments in Associates and Join Venture. Exceptions for Investment Entities Consolidation. The amendments clarify the accounting requirements for investment entities. In addition, these amendments simplify the consolidation process under certain circumstances.

· IAS 1 Presentation of Financial Statements. Disclosure Initiative. The amendments aim at clarifying IAS 1 in order to improve the presentation and disclosure of information appearing in financial reports. These amendments address questions about presentation and disclosure requirements and have been designed with the aim of allowing companies to apply professional judgment in order to determine the information to be disclosed in the financial statements.

Results of Operations for the Years Ended December 31, 2014, 2015 and 2016

The consolidated financial information presented in this section for the years ended December 31, 2014, 2015 and 2016 has been audited and prepared in accordance with IFRS. In addition, to the extent that it is available and because we believe it is useful in analyzing our results, we have included information classified by the business segments that we use for internal reporting purposes. As mentioned earlier, information about our business segments is reported under our internal reporting policies, which differ in significant respects from IFRS.

Net Income

The following table sets forth the principal components of our net income, as detailed in our audited consolidated financial statements for the years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Net interest income |  | Ch$ | 1,256,816 |  | Ch$ | 1,228,288 |  | Ch$ | 1,226,733 |  | (2.3 | )% | (0.1 | )%
Net fees and commissions income |  | 272,188 |  | 305,979 |  | 321,271 |  | 12.4 |  | 5.0 |
Other income (loss), net |  | 132,640 |  | 127,216 |  | 169,555 |  | (4.1 | ) | 33.3 |
Provisions for loan losses |  | (261,566 | ) | (246,222 | ) | (259,263 | ) | (5.9 | ) | 5.3 |
Operating expenses |  | (727,360 | ) | (726,278 | ) | (787,047 | ) | (0.1 | ) | 8.4 |
Income attributable to associates |  | 2,486 |  | 3,243 |  | 4,014 |  | 30.5 |  | 23.8 |
Income before income taxes |  | 675,204 |  | 692,226 |  | 675,263 |  | 2.5 |  | (2.5 | )
Income taxes |  | (79,685 | ) | (82,321 | ) | (100,212 | ) | 3.3 |  | 21.7 |
Net income |  | Ch$ | 595,519 |  | Ch$ | 609,905 |  | Ch$ | 575,051 |  | 2.4 | % | (5.7 | )%

2015 and 2016. For the year ended December 31, 2016 our net income was Ch$575,051 million. This figure represented an annual decrease of 5.7% as compared to the Ch$609,905 million recorded in 2015. The annual change in our net income was primarily attributable to:

· An annual increase of 8.4%, or Ch$60,769 million, in operating expenses, primarily associated with an expansion in personnel and administrative expenses, which in turn were mainly due to non-recurring effects, such as the renegotiation of certain collective bargaining agreements and organizational restructuring.

· An annual increase of 21.7% in income taxes. This was the result of a higher corporate tax rate in 2016 as compared to 2015 (due to the tax reform passed in 2014). Also, 2015 represents a low basis for comparison, since that figure includes the one-time positive effect of the tax reform on deferred tax assets and a higher inflation effect on equity as compared to 2016.

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· An annual increase of 5.3% in provision for loan losses on an annual basis, mainly fostered by loan growth (7.9% in average balances in 2016) that was particularly concentrated in the retail banking segment (personal banking and SMEs). This was accompanied with a tempered deterioration in the retail segment. These trends were partly counterbalanced by a positive exchange rate effect on U.S. dollar-denominated allowances for loan losses.

The previously mentioned factors were partly offset by: (i) an annual increase of 33.3% in other (loss) income, mainly as a consequence of the recognition of mark-to-market gains in our profit and loss statement from both available-for-sale instruments (formerly accumulated in equity) and held-for-trading securities during 2016, (ii) an annual increase of 5.0% in net fees and commissions income, primarily as a result of higher fee income from transactional services associated with the administration of current accounts and demand accounts, the use of ATMs and an increase in revenues from activities conducted by some of our subsidiaries, particularly mutual funds management and insurance brokerage.

2014 and 2015. For the year ended December 31, 2015 our net income was Ch$609,905 million. This figure represented an annual increase of 2.4% when compared to the Ch$595,519 million obtained in 2014. In our view, this slight increase is especially noticeable in light of the weakened business environment in which it took place. This demonstrates our ability to overcome unfavorable market conditions, such as inflation, based on our robust core revenue generation. This annual increase in net income was caused by:

· An annual increase of 12.4% in net fees and commissions income, particularly fostered by improved performance of some of our subsidiaries, such as those focused on mutual funds, insurance brokerage and investment banking, as well as higher net fees and commissions income from core-banking transactional services, such as current accounts, demand deposits and ATMs.

· Higher income from loans supported by a loan book growth of 6.3% in average balances, which allowed us to offset a moderate decrease in lending spreads. This increase in loans was particularly concentrated in retail banking, which recorded a 12.3% annual expansion in average balances and, to a lesser extent, a 3.6% annual growth in average balances posted by our wholesale banking segment.

· Provisions for loan losses decreased 5.9% on an annual basis. This variance was largely attributable to: (i) a change in the portfolio mix, based on higher growth in low-risk lending products, such as residential mortgage loans and (ii) a positive credit behavior of certain segments, especially in Individual and SME Banking, which demonstrated improved risk profiles despite the economic slowdown. These positive trends in credit quality allowed us to overcome: (i) the negative exchange rate impact on U.S. dollar-denominated loan loss allowances, which is, however, offset by a FX hedging position in operating revenues and (ii) the growth posted by our loan book.

· A successful management of short-term liabilities. Here, we were able to offset the negative effect related to lower nominal interest rates on the contribution of our demand deposits by a growth of 14.5% in average balances of these types of liabilities.

· Higher revenues from asset and liability management carried out by our treasury due to proactively managed interest rate term gaps. This benefited from more sloped yield curves—on average—in 2015 as compared to 2014.

The above-mentioned factors allowed us to effectively manage: (i) an important decrease in the contribution of our net asset position in UF, primarily due to inflation (measured as UF variation) that scaled down from 5.65% in 2014 to 4.07% in 2015, which was partially offset by lower funding cost for this asset position, given a decrease in average nominal interest rates in 2015 as compared to 2014, (ii) lower other than inflation-indexed revenues from trading activities and a decline in sales of available-for-sale assets, (iii) a slight increase in operating expenses amounting to 0.2% on an annual basis, although this figure includes an extraordinary effect incurred in 2014 (which denotes a high basis for comparison) associated with four-year collective bargaining agreements negotiated with most of our unions.

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Net Interest Income

The tables included under the headings “—Interest Revenue” and “—Interest Expense” set forth information regarding our consolidated interest revenue and expenses, average interest earning assets and average interest bearing liabilities for the years ended December 31, 2014, 2015 and 2016. This information is derived from tables included elsewhere in this annual report under “Item 4. Information on the Company—Selected Statistical Information” and is qualified in its entirety by reference to such information.

|  | For the Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Interest revenue |  | Ch$ | 2,045,604 |  | Ch$ | 1,908,457 |  | Ch$ | 1,916,992 |  | (6.7 | )% | 0.4 | %
Interest expense |  | (788,788 | ) | (680,169 | ) | (690,259 | ) | (13.8 | ) | 1.5 |
Net interest income |  | Ch$ | 1,256,816 |  | Ch$ | 1,228,288 |  | Ch$ | 1,226,733 |  | (2.3 | )% | (0.1 | )%
Net interest margin(1)(2) |  | 5.12 | % | 4.66 | % | 4.39 | % | — |  | — |

(1) Net interest income divided by average interest-earning assets. The average balances for interest-earning assets, including interest readjustments, were calculated on the basis of our daily balances and on the basis of monthly balances for our subsidiaries.

(2) Net interest margin does not include the interest earned on trading securities, which is accounted for under Other Income (Loss) Net.

2015 and 2016. Our net interest income was Ch$1,226,733 million in 2016, representing a 0.1% decrease when compared to the Ch$1,228,288 million recorded in 2015. This annual decrease was produced by a mix of unfavorable factors, primarily lower inflation. The primary drivers explaining the decline in net interest income were, as follows:

· Lower net interest income earned on our inflation-indexed exposure. Inflation measured as UF variation was 2.80% in 2016, a significant decrease from the 4.07% inflation recorded in 2015. This decrease was also due to higher nominal interest rates associated with interest-bearing Chilean peso-denominated liabilities funding part of this UF net asset position. As a result, the total contribution of our UF net asset position decreased by approximately Ch$48,850 million in 2016 as compared to 2015.

· Lower accrual on available-for-sale instruments as a result of a sharp decrease in average balances. This was mainly the result of our perception regarding the impact that some international events could have on interest rate volatility.

· An increase in interest expenses as a result of the early redemption of two bond series denominated in UF that translated into a total cost of approximately Ch$6,900 million. We took advantage of the current interest rate scenario by replacing this liability with funding at more favorable rates.

The above mentioned negative factors were slightly offset by:

· An increase of approximately Ch$59,500 million on income from loans. This increase was primarily the result of a 7.9% increase in average loan balances and slightly higher lending spreads. Our growth in average balances and the slight increase in lending spreads were the consequence of concentrating our loan book expansion in those segments and products with a favorable risk-return relationship. For example, we increased our retail banking segment average loans by 13.0%, largely driven by the expansion of our Individual and SMEs Division, which experienced a significant increase in average loan balances of 13.8%. In addition, we devoted efforts to improve customer relationships and service quality while promoting the use of credit cards among our higher-income customers. This strategy had positive effects on balances and margins. To a lesser extent, we also continued to grow in the wholesale banking segment but at slower pace. In 2016, the average loan balances of our wholesale banking segment increased by 1.2% on an annual basis, primarily due to the sluggish investment environment across all economic sectors driven by pessimistic business sentiment. Throughout this unfavorable investment environment, we focused on commercial deals containing a stable risk-return relationship, which has a favorable effect on this segment’s growth and enabled us to maintain a profitable lending business.

· An increase of approximately Ch$2,800 million from asset and liability management, mainly as a result of favorable shifts in interest rates that benefited our cost of funding.

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The impact of lower inflation on interest revenues, lower accrued interest on available-for-sale instruments and the one-time effect on interest expenses from the early redemption of bonds, prompted an annual decrease of 0.1% in net interest income. This impact was amplified by the 6.0% annual increase in average balances of interest-earning assets, producing a decline of approximately 27 basis points in net interest margin from 4.66% in 2015 to 4.39% in 2016.

2014 and 2015. Our net interest income amounted to Ch$1,228,288 million in 2015, which was 2.3% below the Ch$1,256,816 million recorded in 2014. This annual decrease was mainly related to lower inflation on our UF-denominated net asset position, which in turn was to some extent offset by favorable levels of nominal interest rates and the expansion of our interest earning assets. Accordingly, the change in net interest income may be broken down, as follows:

· Lower net interest income earned on our inflation-indexed exposure. As previously mentioned, inflation measured as UF variation was 4.07% in 2015 as compared to the annual variance of 5.65% recorded in 2014. On average, this impact was slightly offset by lower nominal interest rates associated with interest-bearing Chilean peso-denominated liabilities funding part of this position. As a result, the total contribution of our UF net asset position decreased by nearly Ch$59,000 in 2015 as compared to 2014. However, only a portion of this lower contribution is accounted in net interest income.

This negative factor was slightly offset by:

· An increase of approximately Ch$13,500 million in income from loans. As previously mentioned, this increase was strongly influenced by an annual expansion of 6.3% in total loans (average balances) and a moderate decline in lending spreads, given high competition. This growth was composed of a 12.3% increase in average loan balances managed by our retail banking segment and—to a lesser extent—by a 3.6% posted by average loans held by the wholesale banking segment. The growth posted by our retail banking segment was mainly concentrated in the Individual and SME Banking Unit with average loan balances growing 13.2% on an annual basis. Conversely, average loans managed by our Consumer Finance Division remained steady by recording a 0.1% annual increase in average balances. Trends in the retail banking segment are well-aligned with our aim of maintaining a suitable risk-return relationship, which has led us to penetrate the upper and middle income segments in both consumer and mortgage loans while halting the expansion of our Consumer Finance Division given the outlook of some economic variables, such as unemployment. As for the wholesale banking segment, loan growth was mainly prompted by loan book expansion (average loans) of 5.4% in the Large Companies and Real Estate Banking Unit, which largely concentrated the loans acquired from a local bank during 2015 for Ch$564,000 million and—to a lesser extent—by an increase of 3.4% in the loan portfolio held by our Corporate Division.

· An increase in net interest income from loans and advances to banks by approximately Ch$6,200 million in 2015 as compared to 2014.

· Higher net revenues from the management of funding and gapping due to the positive effect of more sloped yield curves—on average—in 2015 as compared to 2014. This effect generated approximately Ch$3,960 million of net interest income.

The annual decrease of 2.3% in net interest income, along with the expansion of 7.4% in average balances of total interest-earning assets produced a decline in net interest margin. In fact, this indicator decreased from 5.12% in 2014 to 4.66% in 2015. Based on the above-mentioned factors, this drop in margin was largely influenced by the impact of lower inflation in net interest income.

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Interest Revenue

The following table sets forth information regarding our interest revenue and average interest earning assets for the years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Interest revenue |  | Ch$ | 2,045,604 |  | Ch$ | 1,908,457 |  | Ch$ | 1,916,992 |  | (6.7 | )% | 0.4 | %
Average interest earning assets: |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 13,316,594 |  | 13,643,389 |  | 14,285,449 |  | 2.5 |  | 4.7 |
Residential mortgage loans |  | 5,082,293 |  | 5,826,928 |  | 6,634,968 |  | 14.7 |  | 13.9 |
Consumer loans |  | 3,166,879 |  | 3,444,835 |  | 3,802,994 |  | 8.8 |  | 10.4 |
Total loans |  | 21,565,766 |  | 22,915,152 |  | 24,723,411 |  | 6.3 |  | 7.9 |
Deposits in Central Bank |  | 395,286 |  | 380,827 |  | 338,601 |  | (3.7 | ) | (11.1 | )
Repurchase agreements |  | 27,704 |  | 36,844 |  | 43,583 |  | 33.0 |  | 18.3 |
Financial investments |  | 1,969,070 |  | 1,945,233 |  | 1,879,840 |  | (1.2 | ) | (3.4 | )
Loans and advance to banks |  | 602,968 |  | 1,099,698 |  | 974,059 |  | 82.4 |  | (11.4 | )
Total |  | Ch$ | 24,560,794 |  | Ch$ | 26,377,754 |  | Ch$ | 27,959,494 |  | 7.4 | % | 6.0 | %
Average rates earned on total interest earning assets(1)(2): |  |  |  |  |  |  |  |  |  |  |
Average nominal rates |  | 8.33 | % | 7.24 | % | 6.86 | % | — |  | — |

(1) See “Item 4. Information on the Company—Selected Statistical Information—Average Balance Sheets, Interest Earned on Interest Earning Assets and Interest Paid on Interest Bearing Liabilities.”

(2) Average rates earned on interest earning assets do not include the interest earned on trading securities, which is accounted for under Other Income (Loss) Net.

2015 and 2016. For the year ended December 31, 2016, our interest income was Ch$1,916,992 million, representing a 0.4% annual increase as compared to the Ch$1,908,457 million recorded in 2015. This slight increase was mainly fostered by: (i) higher interest revenue earned on loans as a result of a 7.9% increase in average balances, which was primarily driven by (i) a 13.0% increase in average loans granted by the retail banking segment and(ii) higher interest revenues from loans and advances to banks as a result of better pricing conditions despite lower average balances. These factors were partially offset by: (i) a decrease in interest revenue earned on our inflation-indexed exposure given that inflation (measured as UF variation) was 2.80% in 2016 as compared to 4.07% in 2015, and (ii) lower interest revenue from available-for-sale securities, which was explained by a lower position in these securities in 2016 given the uncertainty witnessed in the local and international capital markets due to international political events. Due to these trends in interest revenues, and the expansion of 6.0% in average interest-earning assets, the average rate earned on these assets decreased from 7.24% in 2015 to 6.86% in 2016. The decrease was primarily caused by the effect of lower inflation on our UF asset position.

2014 and 2015. For the year ended December 31, 2015, our interest income was Ch$1,908,457 million, which was 6.7% below the amount recorded in 2014. This annual decline was primarily attributable to: (i) a decrease in the contribution of assets indexed to inflation as a result of lower UF variation of 4.07% in 2015 as compared to 5.65% in 2014, (ii) a non-recurring effect on interest income recognized in 2014 of approximately Ch$9,400 million due to the prepayment of a corporate loan by the end of the year and (iii) a lower average nominal interest rates affecting income earned on interest-earning Chilean peso-denominated assets. These negative factors were partly offset by: (i) higher interest revenues earned on loans due to the expansion of 6.3% in average balances in 2015, which was primarily focused on the retail banking segment with loans expanding by 12.3% and (ii) higher interest revenue associated with loans and advances to banks. Due to these trends, the average rate earned on our interest earning assets decreased from 8.33% in 2014 to 7.24% in 2015.

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Interest Expense

The following table sets forth information regarding our interest expense and average interest bearing liabilities for the years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Interest expense |  | Ch$ | 788,788 |  | Ch$ | 680,169 |  | Ch$ | 690,259 |  | (13.8 | )% | 1.5 | %
Average interest-bearing liabilities: |  |  |  |  |  |  |  |  |  |  |
Saving accounts and time deposits(1) |  | 9,724,220 |  | 9,816,535 |  | 10,535,576 |  | 0.9 |  | 7.3 |
Securities under agreements to repurchase |  | 262,301 |  | 238,514 |  | 192,768 |  | (9.1 | ) | (19.2 | )
Borrowings from financial institutions |  | 1,137,199 |  | 1,360,806 |  | 1,220,472 |  | 19.7 |  | (10.3 | )
Debt issued |  | 4,897,000 |  | 5,646,119 |  | 6,063,843 |  | 15.3 |  | 7.4 |
Other financial obligations |  | 190,159 |  | 179,722 |  | 165,521 |  | (5.5 | ) | (7.9 | )
Total |  | Ch$ | 16,210,879 |  | Ch$ | 17,241,696 |  | Ch$ | 18,178,180 |  | 6.4 | % | 5.4 | %
Average rates paid on total interest bearing liabilities(2): |  |  |  |  |  |  |  |  |  |  |
Average nominal rates |  | 4.87 | % | 3.94 | % | 3.80 | % |  |  |  |
Average (Chilean peso-denominated) non-interest bearing current account and demand deposits |  | 6,224,055 |  | 7,129,486 |  | 7,661,618 |  | 14.5 | % | 7.5 | %

(1) Includes interest-earning demand deposits.

(2) See “Item 4. Information on the Company—Selected Statistical Information—Average Balance Sheets, Interest Earned on Interest Earning Assets and Interest Paid on Interest Bearing Liabilities.”

2015 and 2016. Our interest expense increased by 1.5% from Ch$680,169 million in 2015 to Ch$690,259 million in 2016. This annual increase was primarily the result of the following factors: (i) higher interest paid on savings accounts and time deposits owing to a 7.3% increase in average balances, (ii) an increase in interest expenses related to long-term debt primarily as a result of the early redemption of two bond series denominated in UF that translated into a disbursement of approximately Ch$6,900 million and (iii) to a lesser extent, new international bond issuances in 2016 bearing slightly higher interest rates. These effects were partially offset by a decrease in inflation (measured as UF variation), which was 2.80% in 2016 as compared to 4.07% in 2015. This decrease allowed us to reduce the interest paid on our UF-denominated liabilities. Altogether, the average interest rate paid on interest-bearing liabilities decreased from 3.94% in 2015 to 3.80% in 2016, which is highly atributtable to the previously mentioned decrease in inflation.

2014 and 2015. Our interest expense recorded an annual decrease of 13.8%, from Ch$788,788 million in 2014 to Ch$680,169 million in 2015. This annual decline was mainly caused by (i) the effect of lower UF variation (4.07% in 2015 as compared to 5.65% in 2014) on the interest expenses associated with liabilities denominated in UF and (ii) lower interest expenses associated with Chilean peso-denominated liabilities due to a decrease in the average level of interest rates in 2015 as compared to 2014 resulting from the Central Bank’s monetary stimulus plan. Based on the above mentioned factors, the average nominal interest rates paid on our interest-bearing liabilities decreased from 4.87% in 2014 to 3.94% in 2015.

This decrease in interest expense was also due to a 14.5% annual growth in average balances of current accounts and demand deposits, which produced a change in our funding mix towards non-interest bearing liabilities ranging from 25.1% of our total funding (including equity) in 2014 to 26.7% in 2015.

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Net Fees and Commissions Income

The following table sets forth certain components of our fees and commissions income (net of fees paid to third parties that provide support for those services) for the years ended December 31, 2014, 2015 and 2016:

|  | Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Mutual funds |  | Ch$ | 65,198 |  | Ch$ | 76,843 |  | Ch$ | 79,853 |  | 17.9 | % | 3.9 | %
Insurance |  | 54,346 |  | 59,823 |  | 63,848 |  | 10.1 |  | 6.7 |
Current accounts, overdrafts, credit lines and credit cards |  | 43,684 |  | 46,959 |  | 55,207 |  | 7.5 |  | 17.6 |
Demand accounts and ATMs |  | 21,151 |  | 25,929 |  | 28,638 |  | 22.6 |  | 10.4 |
Stock brokerage |  | 6,159 |  | 4,588 |  | 5,380 |  | (25.5 | ) | 17.3 |
Collection of over-due loans |  | 21,728 |  | 22,331 |  | 22,641 |  | 2.8 |  | 1.4 |
Cash management services |  | 11,496 |  | 10,791 |  | 10,795 |  | (6.1 | ) | — |
Letters of credit, guarantees, collateral and other contingent loans |  | 20,497 |  | 21,388 |  | 22,135 |  | 4.3 |  | 3.5 |
Custody and trust services |  | 7,556 |  | 9,751 |  | 7,468 |  | 29.0 |  | (23.4 | )
Foreign trade and currency exchange |  | 7,274 |  | 8,380 |  | 8,752 |  | 15.2 |  | 4.4 |
Financial advisory services |  | 7,795 |  | 12,608 |  | 4,152 |  | 61.7 |  | (67.1 | )
Credits and factoring |  | 2,931 |  | 4,125 |  | 4,450 |  | 40.7 |  | 7.9 |
Collection services |  | 577 |  | 681 |  | 575 |  | 18.0 |  | (15.6 | )
Teller services expenses |  | (6,423 | ) | (6,568 | ) | (6,427 | ) | 2.3 |  | (2.1 | )
Credit pre-evaluation services |  | (1,885 | ) | (1,343 | ) | (408 | ) | (28.8 | ) | (69.6 | )
Other |  | 10,104 |  | 9,693 |  | 14,212 |  | (4.1 | ) | 46.6 |
Total |  | Ch$ | 272,188 |  | Ch$ | 305,979 |  | Ch$ | 321,271 |  | 12.4 | % | 5.0 | %

2015 and 2016. Our fees and commissions income was Ch$321,271 million in 2016, which represented a 5.0% annual increase when compared to the Ch$305,979 million recorded in 2015. This annual increase was mainly caused by:

· An annual increase of 17.6%, or Ch$8,248 million, in fees and commissions income related to current accounts, overdrafts, credit lines and credit cards. This increase was primarily due to the expansion of our customer base, an increase in the number of accounts opened in 2016 and a lower customer attrition rate. Additionally, there was more intensive use of credit cards, which was in part the consequence of a reinforced loyalty program that provided our customers with better benefits.

· An annual increase of 5.1%, or Ch$7,036 million, in net fees and commissions income associated with activities conducted by some our subsidiaries, including mutual funds management and insurance brokerage. This was primarily the result of a 4.7% increase in average assets under management and a 13.8% growth in written premiums, respectively.

· An annual increase of 10.4%, or Ch$2,709 million, in fees and commissions related to demand accounts and ATMs, largely explained by a 15.6% rise in the number of debit card transactions recorded in 2016 as compared to 2015.

These positive factors were partially offset by a decrease of 67.1%, or Ch$ 8,456 million, in net fees and commissions income from financial advisory services, in light of a lower amount of transactions carried out in 2016, given the economic deceleration and lack of investor confidence.

2014 and 2015. Our income from fees and commissions was Ch$305,979 million in 2015, which represented a 12.4% annual increase when compared to the Ch$272,188 million recorded in 2014. This annual increase was mainly caused by:

· Higher net fees and commissions income associated with specialized financial services including mutual funds management, insurance brokerage, financial advisory and securities brokerage. In this regard, net fees and commissions from mutual funds management increased from Ch$65,199 million in 2014 to Ch$76,843 million in 2015, which represented a 17.9% annual increase. This increase was aligned with average assets under

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management growing 13.1% on an annual basis. Similarly, fee income from insurance brokerage services increased by 7.7%, or Ch$4,176 million, on an annual basis due to a solid commercial strategy enhancing remote channels for insurance premium writing and using business intelligence tools to increase the cross-selling of insurance products among the bank’s customer base. As a result, our insurance brokerage subsidiary reached record sales while expanding the stock of written premiums by 19.6% on an annual basis. In addition, our financial advisory subsidiary participated in diverse M&A transactions while providing investment banking services to local and foreign companies. Consequently, fees from financial advisory services increased by Ch$4,790 million on an annual basis. All of these results permitted us to effectively manage the annual decrease of Ch$1,548 million in fees and commissions income from securities brokerage services. The performance by our securities brokerage subsidiary aligned with the trend observed in the Chilean stock market, which has been characterized by both volatility and a bearish sentiment among investors.

· An annual increase in fees and commissions income associated with transactional services provided to our customers in both the retail and the wholesale banking segments. In this regard, fees and commissions related to Demand Accounts and ATMs recorded an increase of Ch$8,409 million between 2014 and 2015. This annual increase was caused, among other factors, by a 15.4% annual increase in the number of debit card transactions made by our retail customers in 2015 as compared to 2014. Also, revised interbank fares for ATMs cash withdrawal contributed to an increase in fee income reflected by this line item. Additionally, we posted an increase of Ch$2,319 million in fees and commissions for current accounts, overdrafts, credit lines and credit cards. This was in part due to reinforced credit card loyalty programs, including the partnership agreements with two airline companies that allow our customers to benefit from the use of their credit cards when purchasing flight tickets. Based on these initiatives, the volume of transactions carried out by our credit card holders increased by 8.9% on an annual basis in 2015.

· Also, fee income from custody and trust services posted and annual increase of Ch$2,270 million in 2015 as compared to 2014.

Other Income (Loss), Net

Other income (loss), net, consists of net gains and losses from financial operating income, net gains and losses from foreign exchange transactions and other operating income. Financial operating income results include gains and losses realized on the sale of securities, gains and losses from marking to market of securities and interest rate and currency derivatives at the end of the period. Net gains and losses from foreign exchange transactions include gains and losses realized upon the sale of foreign currency and foreign exchange derivatives and gains and losses arising from the period-end translation of foreign currency denominated assets and liabilities into pesos. Foreign exchange results also include net adjustments on U.S. dollar-indexed domestic currency transactions and existing interest rate differences in currency derivatives.

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The following table sets forth certain components of our other income (loss), net, for the years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Income on trading securities |  | Ch$ | 16,500 |  | Ch$ | 12,770 |  | Ch$ | 42,415 |  | (22.6 | )% | 232.1 | %
Gains (losses) from mark to market and sales |  | 3,420 |  | (2,132 | ) | 9,554 |  | — |  | 548.1 |
Financial Assets Held for Trading |  | 19,920 |  | 10,638 |  | 51,969 |  | (46.6 | ) | 388.5 |
Sales of Available for Sale Instruments |  | 18,102 |  | 8,861 |  | 65,320 |  | (51.0 | ) | 637.2 |
Net Gain (Loss) from other transactions |  | (38 | ) | 1,687 |  | 752 |  | — |  | (55.4 | )
Derivative Instruments |  | (3,773 | ) | 19,096 |  | 5,604 |  | — |  | (70.7 | )
Sales of Loan Portfolios |  | 993 |  | 4,130 |  | 4,930 |  | 315.9 |  | 19.4 |
Total net financial operating (loss) income |  | 35,204 |  | 44,412 |  | 128,575 |  | 26.2 |  | 189.5 |
Foreign exchange transactions, net |  | 70,225 |  | 57,318 |  | 12,405 |  | (18.4 | ) | (78.4 | )
Other operating income, net |  | 27,211 |  | 25,486 |  | 28,575 |  | (6.3 | ) | 12.1 |
Total other income (loss), net |  | Ch$ | 132,640 |  | Ch$ | 127,216 |  | Ch$ | 169,555 |  | (4.1 | )% | 33.3 | %

2015 and 2016. Our other income (loss) net was Ch$169,555 million in 2016, representing an increase of 33.3%, or Ch$42,339 million, on an annual basis, as compared to the Ch$127,216 million in 2015. This annual increase was primarily the result of:

· Significant increases in income from both financial assets held-for-trading and available-for-sale securities. Our income from financial assets held-for-trading increased from Ch$10,638 million in 2015 to Ch$51,969 million in 2016. This increase was primarily the result of higher accruals (including interest rate and inflation) on higher average balances of instruments issued by the Central Bank, bonds issued by financial institutions and deposits. In addition, these instruments benefited from a positive effect of decreasing interest rates, which translated into higher mark-to-market gains, immediately recognized in results for asset average positions held throughout the year. Furthermore, we recorded higher revenues from sales of trading securities. In addition, our income from available-for-sale securities significantly increased on an annual basis from Ch$8,861 million in 2015 to Ch$65,320 million in 2016, mainly due to the total settlement of positions that had accumulated significant mark-to-market gains in other comprehensive income (equity). This sale was carried out during the first half of 2016 and amounted to nearly Ch$60,400 million.

The above-mentioned factors were partly offset by:

· An annual decrease of approximately Ch$44,913 million in income from foreign exchange transactions from Ch$57,318 million in 2015 to Ch$12,405 million in 2016. This decrease was largely attributable to the impact of opposing trends in the exchange rate reflected by the 16.9% depreciation of Chilean peso against the U.S. dollar in 2015 and the 5.3% appreciation of the Chilean peso against the U.S. dollars in 2016. We also experienced moderate changes in our net FX position. On an annual basis, we can summarize changes in income from foreign exchange transactions, as follows: (i) a decrease of nearly Ch$303,746 million in revenues from our off-balance sheet net asset FX position in derivatives held for cash flow hedge accounting purposes, which are aimed at mirroring our on-balance sheet FX liability exposure, generated by debt issued abroad and, to a lesser extent, by positions in FX derivatives and (ii) a negative impact of exchange rate trends on certain assets with payment terms indexed to the exchange rate, even though they are denominated in local currency. These negative factors were partly offset by an annual decrease of approximately Ch$286,317 million in expenses related to our on-balance sheet FX liability position, which benefited from the previously mentioned trends in exchange rates as it is primarily comprised of debt issued abroad that is denominated in foreign currency.

· An annual decrease of approximately Ch$13,492 million in income from derivative instruments held for trading, from Ch$19,096 million in 2015 to Ch$5,604 million in 2016. This decrease was primarily the result of: (i) an annual decrease of approximately Ch$18,900 million in income from accrual (including interest accrued and inflation adjustments) and mark-to-market adjustments, principally caused by changes in exposures and unfavorable shifts in market factors, such as inflation and foreign interest rates, and (ii) a net negative variance of approximately Ch$11,218 million in Counterparty Value Adjustment (including both credit and

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debit value adjustment) from a net gain of Ch$7,697 million in 2015 to a net loss of Ch$3,521 million in 2016. These factors were partly offset by the positive effect of approximately Ch$14,177 million on our FX position in derivatives held-for-trading caused by an appreciation of the Chilean peso against the U.S. dollar in 2016 as compared to a depreciation in 2015.

2014 and 2015. Our other income (loss) net was Ch$127,216 million in 2015, representing a 4.1% annual decrease as compared to the Ch$132,640 million recorded in 2014. This annual decrease was the mainly the result of:

· A decrease in net gains from the management of our investment portfolio, including both financial assets held-for-trading and available-for-sale instruments. On the one hand, gains from financial assets held-for trading declined from Ch$19,920 million in 2014 to Ch$10,638 million in 2015. This was the result of both the effect of lower inflation and lower average nominal interest rates on the interests accrued on trading securities. Also, during 2015 we recorded net losses from mark-to-market and sales due to increasing interest rates as compared to net gains in 2014 due to decreasing interest rates in 2014. In addition, during 2015, we recorded a decrease in sales of available-for-sale securities, from Ch$18,102 million in 2014 to Ch$8,861 million in 2015 due to our forecast on the outlook for interest rates that led us to settle several positions in 2014.

· An annual decrease of approximately 18.4% in foreign exchange transactions from Ch$70,225 million in 2014 to Ch$57,318 million in 2015. This annual decrease of nearly Ch$12,907 million was mainly caused by: (i) higher losses of approximately Ch$158,724 million in our on-balance sheet FX liability position resulting from higher depreciation of the Chilean denominated-peso in 2015 (16.9%) as compared to 2014 (15.3%) and (ii) increased net liability positions in FX derivatives. This effect on our FX derivatives liability position was partially offset by: (i) a net annual increase in the income from the management of hedge accounting positions in FX derivatives by approximately Ch$144,900 million in 2015 as compared to 2014 due to previously mentioned trends in both exchange rate and positions and (ii) an annual increase of approximately Ch$6,800 million in the asset FX position that hedges our liability exposure to U.S. dollar-denominated allowances for loan losses, expenses related to credit card loyalty programs and country risk allowances associated with cross border loans.

· The above-mentioned factors were partly offset by an increase in income from derivatives instruments from a loss of Ch$3,773 million in 2014 to net revenues of Ch$19,096 million in 2015. This effect was caused by: (i) a positive FX impact of approximately Ch$18,923 million, primarily due to a decrease in the net liability position held in these instruments allowing us to overcome the higher depreciation of the Chilean peso in 2015 (16.9%) as compared to 2014 (15.3%) and (ii) a net positive variance (from net loss to net gain) of approximately Ch$8,423 million in Counterparty Value Adjustment (including both credit and debit value adjustment) on an annual basis. These factors were partly offset by lower results of approximately Ch$6,540 million related to the sensitivity of the portfolio valuation with respect to changes in average duration. On the other hand, changes in interest rates and inflation and their effect on the portfolio valuation mostly offset each other due to the behavior of market factors and shifts in the average position.

Provisions for Loan Losses

We recognize allowances to cover possible credit losses in accordance with IFRS as issued by the IASB. For statistical information with respect to our substandard loans and allowances for loan losses, see “Item 4. Information on the Company—Selected Statistical Information” and Note 11(b) to our audited consolidated financial statements as of and for the year ended December 31, 2016. According to regulations applicable to such periods, the amount of provisions charged to income in any period consists of net provisions for possible loan losses.

The following table sets forth information with respect to our provisions and allowances for loan losses and charge-offs for each of the years ended December 31, 2014, 2015 and 2016:

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|  | For the Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Provisions: |  |  |  |  |  |  |  |  |  |  |
Gross provisions for loan losses |  | Ch$ | 307,875 |  | Ch$ | 299,171 |  | Ch$ | 306,105 |  | (2.8 | )% | 2.3 | %
Total loan loss recoveries |  | 46,309 |  | 52,949 |  | 46,842 |  | 14.3 |  | (11.5 | )
Net provisions for loan losses |  | 261,566 |  | 246,222 |  | 259,263 |  | (5.9 | ) | 5.3 |
Charge-offs: |  |  |  |  |  |  |  |  |  |  |
Total charge-offs |  | 254,349 |  | 256,556 |  | 277,057 |  | 0.9 |  | 8.0 |
Net charge-offs |  | 208,040 |  | 203,607 |  | 230,215 |  | (2.1 | ) | 13.1 |
Other asset quality data: |  |  |  |  |  |  |  |  |  |  |
Total loans |  | Ch$ | 21,891,333 |  | Ch$ | 24,573,426 |  | Ch$ | 25,398,424 |  | 12.3 |  | 3.4 |
Average Loans |  | 21,565,766 |  | 22,915,152 |  | 24,723,411 |  | 6.3 |  | 7.9 |
Allowances for loan losses |  | 490,558 |  | 550,443 |  | 554,769 |  | 12.2 | % | 0.8 | %
Allowances for loan losses as a percentage of total loans |  | 2.24 | % | 2.24 | % | 2.18 | % | — |  | — |
Provisions for loan losses as a percentage of average loans |  | 1.21 | % | 1.07 | % | 1.05 | % | — |  | — |

2015 and 2016. Our provisions for loans losses posted an annual increase of 5.3% in 2016, from Ch$246,222 million in 2015 to Ch$259,263 million in 2016. This increase in credit risk expenses was mainly attributable to:

· A loan book expansion of 7.9% in terms of average balances. This annual growth was primarily related to our retail banking segment in which average loans grew by 13.0% on an annual basis and, to a lesser extent, by the 1.2% expansion in average loans managed by our wholesale banking segment. The annual expansion in our total average loan balances accounted for approximately Ch$31,000 million in credit risk expenses.

· A net credit quality deterioration of nearly Ch$10,200 million. This increase was mainly the result of the economic slowdown on expected payment capacity, which principally affected retail banking. In contrast, the wholesale banking segment posted a net credit quality improvement, as a consequence of higher allowances established during 2015, due to specific customers experiencing financial difficulties that were partly overcome in 2016.

Nonetheless, these increases in credit risk expenses were partially offset by:

· A positive exchange rate effect on U.S. dollar-denominated loan loss allowances, which resulted in lower credit risk expenses of approximately Ch$28,100 million. This was caused by a 16.9% depreciation of the Chilean peso in 2015 as compared to a 5.3% appreciation in 2016.

Accordingly, our ratio of provisions for loan losses over average loans improved slightly from 1.07% in 2015 to 1.05% in 2016.

In regards to delinquency, our past-due loans (loans 90 days or more past-due) decreased by approximately Ch$9,100 million from the Ch$299,792 million recorded in 2015 to Ch$290,686 million in 2016. These figures resulted in past-due ratios (loans 90 days or more past-due over total loans) of 1.22% in 2015 and 1.14% in 2016. The positive trend in reduced delinquency was mainly attributable to a decrease of approximately Ch$23,000 million in past-due loans (loans 90 days or more past-due) of the wholesale segment, which translated into a decline in the segment’s past-due ratio (loans 90 days or more past-due over total loans) from 0.44% in 2015 to 0.25% in 2016. This favorable development in wholesale banking allowed us to more than offset an annual increase of approximately Ch$13,000 million in past-due loans (loans 90 days or more past-due) of the retail banking segment in 2016. Although the past-due ratio (loans 90 days or more past-due over total loans) of the retail segment decreased from 1.86% in 2015 to 1.80% in 2016, this total loan book improvement was the consequence of many factors including: (i) the tightening of our credit granting process from assessment to collection, (ii) the introduction of stricter requirements related to collateral, financial burden, loan-to-value ratios, etc., in the midst of the economic slowdown, (iii) credit quality improvement of certain wholesale customers in 2016 as compared to 2015 and (iv) the resilience of certain macroeconomic indicators that directly affect the performance of the retail banking segment, such as unemployment, which stood at low levels during 2016.

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2014 and 2015. Our provisions for loans losses posted an annual decrease of 5.9% in 2015, from Ch$261,566 million in 2014 to Ch$246,222 million in 2015. The decrease in credit risk expenses was mainly attributable to the following factors:

· A change in the portfolio mix towards safer or collateralized products, such as mortgage loans. Most of the growth recorded by our loan book was due to the expansion posted by the retail banking segment, which —in turn— was primarily explained by an increase of 14.7% in average balances of mortgage loans.

· An overall net quality improvement, particularly in the retail banking segment. In this regard, unemployment remained steady at low rates. This led to better than expected credit behavior by individuals, particularly within the upper income segment. Similarly, SMEs’ credit conditions have not yet been affected by the economic slowdown.

The above-mentioned factors were partly offset by:

· A loan book expansion of 6.3% in terms of average balances. This annual growth was primarily focused on loans granted and managed by our retail banking segment, whose average loans grew by 12.3% on an annual basis. In addition, loans rendered by our wholesale banking segment posted an increase of 3.6% in average balances. This annual expansion in our average loan balances explained approximately Ch$28,000 million in higher credit risk expense, all things equal.

· Higher negative exchange rate effect in 2015 as compared to 2014 of approximately Ch$4,400 million. Similar to 2014 and following the trend displayed by several global currencies, the Chilean peso depreciated by 16.9% in 2015 as compared to the devaluation of 15.3% recorded in 2014. Accordingly, we increased provisions for loans losses associated with U.S. dollar-denominated commercial loans. This effect mainly impacted our wholesale banking segment.

Based on the above, our ratio of provisions for loan losses over average loans improved from 1.21% in 2014 to 1.07% in 2015.

In this regard, our overall delinquency past-due loans ratio (loans 90 days or more past-due) improved from 1.25% in 2014 to 1.22% in 2015. This decrease was due to increased efforts to collect overdue loans and some macroeconomic variables that remained strong, despite the slowdown recorded by the local economy. In fact, unemployment maintained a downward trend by averaging 6.2% in 2015 as compared to 6.4% in 2014. Diverse stimuli, but particularly government sponsored programs promoting employment, as well as the dynamism of the construction sector, have led to steady job creation. Employment has a direct impact on delinquency and, accordingly, its path has been crucial for maintaining past-due loans at adequate levels, specifically in relation to the retail banking segment. Actually, our past-due loans ratio for consumer loans decreased from 1.87% in 2014 to 1.64% in 2015. Additionally, delinquency indicators for companies also improved. In fact, our past-due loans ratio for commercial loans decreased from 1.22% in 2014 to 1.19% in 2015, based on a positive behavior of SMEs, which allowed us to offset certain credit events that emerged from large companies and corporations.

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Operating Expenses

The following table sets forth information regarding our operating expenses for the years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
IFRS: |  |  |  |  |  |  |  |  |  |  |
Personnel expenses |  | Ch$ | 384,512 |  | Ch$ | 381,388 |  | Ch$ | 417,918 |  | (0.8 | )% | 9.6 | %
Administrative expenses: |  |  |  |  |  |  |  |  |  |  |
Advertising |  | 29,917 |  | 32,509 |  | 32,781 |  | 8.7 |  | 0.8 |
Building maintenance |  | 30,368 |  | 32,816 |  | 34,644 |  | 8.1 |  | 5.6 |
Rentals and insurance |  | 26,044 |  | 28,613 |  | 30,945 |  | 9.9 |  | 8.2 |
Office supplies |  | 8,350 |  | 7,222 |  | 8,473 |  | (13.5 | ) | 17.3 |
Other expenses |  | 175,858 |  | 188,814 |  | 199,501 |  | 7.4 |  | 5.7 |
Total administrative expenses |  | 270,537 |  | 289,974 |  | 306,344 |  | 7.2 |  | 5.6 |
Depreciation and amortization |  | 32,787 |  | 31,822 |  | 35,575 |  | (2.9 | ) | 11.8 |
Impairments |  | 2,085 |  | 263 |  | 274 |  | (87.4 | ) | 4.2 |
Other operating expenses |  | 37,439 |  | 22,831 |  | 26,936 |  | (39.0 | ) | 18.0 |
Total |  | Ch$ | 727,360 |  | Ch$ | 726,278 |  | Ch$ | 787,047 |  | (0.1 | )% | 8.4 | %

2015 and 2016. Our total operating expenses recorded an annual increase of 8.4% in 2016 from Ch$726,278 million in 2015 to Ch$787,047 million in 2016. The annual change in operating expenses was mainly attributable to:

· An annual increase of 9.6% in personnel expenses from Ch$381,388 million in 2015 to Ch$417,918 million in 2016 primarily as a result of: (i) an annual increase of 5.7%, or Ch$36,530 million in salaries, mainly due to the recognition of the effect of inflation on salaries (adjusted twice a year), (ii) an annual increase of 80.3%, or Ch$ 10,755 million, in severance payments as a consequence of both the organizational restructuring carried out at the beginning of 2016 and the merger of one of our subsidiaries into the Bank that prompted a headcount adjustment, and (iii) an increase of 8.2%, or Ch$8,493 million, in bonuses, mainly associated with a non-recurrent disbursement related to the completion of collective bargaining processes in three of our subsidiaries during 2016.

· An annual increase of 5.6%, or Ch$16,370 million, in administrative expenses primarily as a result of: (i) an increase in other expenses, from Ch$188,814 million in 2015 to Ch$199,501 million in 2016, which was principally fostered by an increase of 12.0%, or Ch$7,336 million, in IT expenses due to upgrades of IT systems, maintenance expenses and software licenses, (ii) an increase of 8.2%, or Ch$2,332 million, in rent and insurance, mainly related to new branches opened in 2016 and optimization of CrediChile’s distribution network that led us to close certain branches, requiring us to pay out any rent due through the end of those leases in order to unwind them and (iii) an increase of 5.6%, or Ch$1,827 million, in building-related expenses, including repairs and maintenance of fixed assets.

· An annual increase of 18.0%, or Ch$4,105 million, in other operating expenses, primarily due to higher provisions and write-offs of assets in lieu of payments.

· An increase of 11.8%, or Ch$3,753 million, in depreciation and amortization, mainly due to higher expenses related to the replacement of ATM devices and IT enhancements.

2014 and 2015. Our total operating expenses recorded a slight annual decrease of 0.1% in 2015 from Ch$727,360 million in 2014 to Ch$726,278 million in 2015. This annual decrease was supported by both, market factors increasing our cost base and a high basis for comparison for certain line items in 2014. Thus, the annual change in operating expenses was mainly attributable to:

· Personnel expenses decreasing 0.8% on an annual basis from Ch$384,512 million in 2014 to Ch$381,388 million in 2015. This annual decrease was caused by three main factors. First, bonuses and incentives decreased by approximately Ch$23,500 million in 2015 due to: (i) the effect of special bonuses granted to the

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staff in 2014 of nearly Ch$45,100 million related to collective bargaining agreements signed with our unions, (ii) higher provisions for performance bonuses of approximately Ch$11,200 million in 2015 as compared to 2014 due to better appraisal of corporate achievements and (iii) an annual increase of approximately Ch$6,600 million in variable compensation related to commercial campaigns. Second, salaries paid to our staff increased by approximately Ch$14,900 million on an annual basis, as a result of: (i) the recognition of inflation (approximately 4.6%), which we adjusted twice a year, (ii) higher benefits as negotiated with the staff in 2014, (iii) merit salary increases due to promotions and (iv) an annual increase of approximately 0.5% in average headcount. And third, personnel expenses were negatively impacted by higher severance payments due to organizational restructuring in some of our commercial areas.

· An annual decrease of 39.0%, or Ch$14,608 million, in other operating expenses. This decline was mainly attributable to both lower non-credit related operational write-offs and a decrease in contingency provisions. In addition, 2014 represented a high basis for comparison as we recognized higher charges associated with write-offs of assets received in lieu of payment.

These factors were partly offset by an increase of 7.2% in administrative expenses, from Ch$270,537 million in 2014 to Ch$289,974 million in 2015. This was primarily the result of: (i) higher IT expenses of approximately Ch$6,800 million, including communication and data processing, due to new IT developments and the effect of the depreciation of the Chilean peso (16.9%) on certain line items denominated in U.S. dollar, (ii) expenses related to our branch network and buildings (including building maintenance, rentals and insurance) that jointly grew by Ch$6,200 million in 2015 due to the impact of inflation on these line items, which are mostly quoted in UF and (iii) an increase in advertising expenses of approximately Ch$3,100 million in 2015 as compared to 2014, mainly attributable to campaigns we launched to inform our customers on our diverse strategic alliances to their benefit and to communicate corporate achievements.

Income Tax

Under Law No. 19,396 we are permitted to deduct dividend payments made to SAOS from our taxable income. Consequently, our effective tax rate is lower than the statutory corporate income tax rate because of the deduction of these dividend payments from our taxable income. Additionally, but to a lesser extent, differences in the tax treatment for monetary correction, as well as provisions on individual loans and for charge-offs related to past-due loans, have an impact on our effective tax rate through deferred taxes. Finally, until 2014 all real estate taxes paid on properties that are leased to customers were deductible from our taxable income as a tax credit. However, in light of the tax reform approved in 2014, for the year ended December 31, 2015 only 50% of these kinds of taxes can be deducted from our taxable income. From 2016 onwards, no tax credits will allowed from taxes paid on leased properties. For more information, see “Item 10. Additional Information—Taxation—Chilean Tax Considerations—Tax Reform Law No. 20,780.”

On July 31, 2010, the Chilean congress enacted Law No. 20,455 in response to the February 27, 2010 earthquake, which temporarily increased the statutory corporate income tax rates from 17.0% to 20.0% for the year ending December 31, 2011 and 18.5% for the year ending December 31, 2012, returning to 17.0% for the year ended December 31, 2013. Nevertheless, in 2012 the government submitted a tax reform bill to the Chilean congress, which was passed on September 27, 2012 (Law No. 20,633), establishing a new statutory corporate income tax rate of 20.0% from 2012 onwards.

In September 2014, the Chilean congress approved a law reforming the Chilean tax system. This tax reform (Law No. 20,780, defined terms in this risk factor are used as defined therein) gradually increases the first category tax or corporate tax rate between 2014 and 2018 while establishing two alternative tax regimes from 2017 onwards: (i) the Semi-Integrated Regime and (ii) the Attribution Regime. The tax reform increases the statutory corporate tax rate from 20.0% in 2013 to 21.0% in 2014, 22.5% in 2015 and 24.0% in 2016. From 2017 onwards, the statutory corporate tax rate will depend on the tax regime chosen by the owners of the taxpayer (the company). If the Semi-Integrated Regime is selected, the company will be subject to a statutory corporate tax rate of 25.5% in 2017 and 27.0% from 2018 onwards. If, instead, the Attribution Regime is selected, the company will be subject to a statutory corporate tax rate of 25.0% from 2017 onwards.

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Notwithstanding the above, in February 2016, a new tax law was enacted (Law No. 20,899), which subjects publicly-traded companies only to the Semi-Integrated Regime. Accordingly, the statutory corporate tax rate for Banco de Chile will be 25.5% in 2017 and 27.0% from 2018 onwards.

For more information, see “Item 4. Information on the Company—Regulation and Supervision—Amendments to the Reform that Modified the Chilean Tax System” and “Item 10. Additional Information—Taxation—Chilean Tax Considerations”

It is important to mention that the tax benefit associated with the dividend payment made to SAOS, as payment of the subordinated debt held with the Central Bank, would end in the coming years when the liability of SM-Chile with the Central Bank is completely paid off. For the year ended December 31, 2016, our effective tax rate would have been approximately 5.1 percentage points higher than the actual effective tax rate —all things being equal— in absence of the tax benefit related to the dividend distributed to SAOS as payment of the subordinated debt.

2015 and 2016. Our income tax expense was Ch$100,212 million in 2016, which represented an annual increase of 21.7% or Ch$17,891 million from the Ch$82,321 million recorded in 2015. This was primarily the result of the increase in the statutory corporate tax rate from 22.5% in 2015 to 24.0% in 2016, in accordance with the tax reform that became effective in 2014. This change translated into approximately Ch$10,100 million of higher income tax (all things being equal), despite the 2.5% decrease in income before income tax. In addition to this regulatory change, the increase in income tax expense was also explained by lower tax benefits associated with the temporary effects on deferred tax assets as a result of future changes in the statutory corporate tax rate established by the 2016 reform. These benefits decreased from approximately Ch$18,200 million in 2015 to approximately Ch$9,200 million in 2016. Lastly, the effect of lower inflation on our shareholders equity (which is tax deductible under the Chilean tax system) also contributed to the increase in income tax expense.

2014 and 2015. Our income tax expense was Ch$82,321 million in 2015, which represented a 3.3% annual increase from the Ch$79,685 million recorded in 2014. This increase was mainly due to a higher statutory corporate tax rate, from 21.0% in 2014 to 22.5% in 2015, as a result of the 2014 tax reform. In addition, our income before taxes recorded a 2.5% annual increase from Ch$675,204 million in 2014 to Ch$692,226 million in 2015. To a lesser extent, the effect of lower inflation on our shareholders equity (which is tax deductible under the Chilean tax system rules) also contributed to the increase in income tax. These factors more than offset the recognition of tax benefits associated with temporary effects on deferred tax assets. As a result, the effective tax rate for the year ended December 31, 2015 was 11.9%, which was slightly above the 11.8% recorded in 2014.

Business Segments

To the extent that it is available and because we believe it is useful in analyzing our results, we have included information on a consolidated basis by business segments, disclosed under our Internal Reporting Policies. A summary of differences between IFRS and our Internal Reporting Policies is presented under “Item 5. Operating and Financial Review and Prospects—Operating Results—Summary of Differences between Internal Reporting Policies and IFRS.”

For management purposes, we have organized our operations and commercial strategies into four business segments, which are defined according to the type of products and services offered to target customers. These business segments are:

Retail Banking: This segment is focused on individuals and small and medium-sized companies whose annual sales do not exceed Ch$1,600 million. The segment’s value proposition is primarily focused on consumer loans, commercial loans, current accounts, credit cards, credit lines and residential mortgage loans.

Wholesale Banking: This segment is focused on corporate clients and large companies whose annual sales exceed Ch$1,600 million. This segment offers products and services focused on commercial loans, current accounts, cash management services, debt instruments, foreign trade, derivative contracts and leases, as well as corporate finance transactions.

Treasury and Money Market: The revenue generated by this segment relates to the management of our liquidity and net positions subject to market risks. This segment also includes the results of our securities portfolio, our derivatives positions and currency trading.

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Operations through subsidiaries: This segment includes all companies controlled by us whose results are obtained individually by the respective company. As of December 31, 2016, this business segment consisted of:

· Banchile Administradora General de Fondos S.A.;

· Banchile Asesoría Financiera S.A.;

· Banchile Corredores de Seguros Ltda.;

· Banchile Corredores de Bolsa S.A.;

· Banchile Securitizadora S.A.; and

· Socofin S.A.

On June 19, 2013, Banco de Chile acquired all of the shares of Banchile Factoring S.A. owned by Banchile Asesoría Financiera. As a result of this transaction, Banco de Chile fully acquired the assets and liabilities of Banchile Factoring S.A. and on June 30, 2013 this subsidiary was dissolved.

In 2014, we began a voluntary dissolution process for Banchile Trade Services Limited in Hong Kong. Effective July 5, 2016, this entity was formally dissolved.

On December 19, 2016, Banco de Chile acquired all shares of Promarket S.A. and that subsidiary was dissolved.

The accounting policies described in the summary of accounting principles in “Item 5. Operating and Financial Review and Prospects—Operating Results—Critical Accounting Policies” apply to all business segments. Matters such as the evaluation of segment performance and decision-making processes regarding goals and allocation of resources for each segment are based on a cost-benefit analysis and are aligned with our overall strategic goals.

In order to measure each segment’s financial performance, we use a business segment-based profitability system, which allows us to obtain information for each business segment relative to income, balances, revenues and expenses, among other indicators. This system has been internally developed in order to serve our specific requirements and we continuously work to improve it. In addition, business segment information is subject to general internal auditing procedures to ensure its integrity and usefulness for management decision-making.

The financial information used to measure the performance of our business segments is not necessarily comparable with similar information from other financial institutions because it is based on our internal reporting policies. The accounting policies used to prepare our operating segment information are similar to those described in Note 2(af) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report, except as noted below:

· The net interest margin of loans and deposits is measured on an individual transaction basis, due to the difference between the effective individual transaction rate and our related fund transfer price in terms of maturity, re-pricing and currency.

· The results associated with gap management (interest rate and currency mismatches) are allocated to the business segments in proportion to the loans and demand deposits managed by each segment.

· For purposes of allocating the effect of funding through capital and reserves, the internal performance profitability system considers capital allocation in each segment in accordance with Basel guidelines.

· In addition to direct costs (consisting mainly of labor and administrative expenses of the business segments), we allocate all of our direct and indirect operating costs of back office and support units to each business segment by utilizing the most relevant business driver to assign such costs to a specific segment.

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· We apply Chilean GAAP, as required by the SBIF, when measuring and recording allowances for loan losses, assets received in lieu of payments, minimum dividend allowances and other minor items for internal reporting purposes. These accounting principles differ in certain respects from IFRS. A description of these differences is presented below under “Item 5. Operating and Financial Review and Prospects—Operating Results—Summary of Differences between Internal Reporting Policies and IFRS.”

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Net Income by Business Segment

The following table sets forth income before income tax by business segment in accordance with our internal reporting policies for each of the years ended December 31, 2014, 2015 and 2016:

|  | For the Year Ended December 31, |  | % Increase (Decrease) |
|  | 2014 |  | 2015 |  | 2016 |  | 2014/2015 |  | 2015/2016 |
|  | (in millions of Ch$, except percentages) |  | % |
BANK’S INTERNAL REPORTING POLICIES: |  |  |  |  |  |  |  |  |  |  |
Retail banking |  | Ch$ | 284,440 |  | Ch$ | 302,599 |  | Ch$ | 306,295 |  | 6.4 | % | 1.2 | %
Wholesale banking |  | 289,752 |  | 247,701 |  | 262,431 |  | (14.5 | )% | 5.9 | %
Treasury and Money Market |  | 42,441 |  | 31,131 |  | 38,976 |  | (26.6 | )% | 25.2 | %
Subsidiaries |  | 33,976 |  | 39,296 |  | 33,587 |  | 15.7 | % | (14.5 | )%
Other |  | — |  | — |  | — |  | — |  | — |
Income before Income tax |  | Ch$ | 650,609 |  | Ch$ | 620,727 |  | Ch$ | 641,289 |  | (4.6 | )% | 3.3 | %

Retail Banking

2015 and 2016. Our retail banking segment recorded income before income tax of Ch$306,295 million in 2016, which represented a 1.2% annual increase when compared to the Ch$302,599 million recorded in 2015. The annual increase in income before income tax was mainly caused by:

· An 11.1% increase in operating revenues during 2016, equivalent to Ch$113,920 million. This increment was based on: (i) an increase in income from loans, due to a 13.0% annual growth in average loans managed by this segment, (ii) greater fees and commissions income, equivalent to 8.7%, mainly caused by higher fees from transactional services (credit cards, current accounts, lines of credits), demand accounts and ATMs and (iii) non-recurrent effects on other income associated with the sale of Visa shares (available-for-sale instruments) that had accumulated significant mark-to-market gains in OCI. These effects permitted us to more than offset the impact of lower inflation on the UF net asset exposure allocated to this segment.

The increase in operating revenues allowed the segment to effectively manage the following developments:

· An increase of 31.3% in provisions for loan losses, from Ch$229,669 million in 2015 to Ch$301,491 million, caused by higher countercyclical allowances (recognized under internal reporting policies) and a net credit quality deterioration during 2016.

· A 7.9%, or Ch$38,954 million, increase in operating expenses, attributable to: (i) the implementation of new branches for private banking, (ii) the merger of our credit pre-evaluation subsidiary into the Bank and (iii) the optimization of Credichile´s branch network.

2014 and 2015. Our retail banking segment recorded income before income tax of Ch$302,599 million in 2015, which represented a 6.4% annual increase when compared to the Ch$284,440 million recorded in 2014. The annual increase in income before income tax was mainly caused by various factors, including the better performance in operating revenues, along with slightly lower credit risk expenses. Hence, the increase in income before income taxes mainly relied on:

· An annual increase of Ch$15,862 million in the retail banking segment operating revenues, representing a 1.6% increase from 2014. This increase was mainly due to: (i) higher fees and commissions income of Ch$15,614 million resulting from an increase in credit card and debit card transactions of 8.9% and 15.4%, respectively, (ii) revised interbank ATM transaction fees and (iii) an increase in income from loans due to a 12.3% annual growth in average loans managed by the segment. These factors allowed the segment to effectively manage lower net interest income resulting from the effect of lower inflation (measured as UF variation) in 2015 (4.07%) as compared to 2014 (5.65%) on the contribution of the UF net asset position portion allocated to the segment.

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· Provisions for loan losses decreasing by approximately Ch$3,133 million on an annual basis. This was mainly due to the resilience shown by the retail banking segment customers to the economic slowdown based on unemployment figures that have remained steady at low levels. Also, the 12.3% annual expansion in the segment’s loan book was concentrated on low-risk lending products such as residential mortgage loans, which posted a 14.7% annual increase in average balances. These positive trends in credit quality allowed us to manage further additional or countercyclical provisions of Ch$30,921 million in 2015 as compared to Ch$22,499 million in 2014, which were partly allocated to this segment. Similarly, the segment managed approximately Ch$4,960 million of further allowances for loan losses due to a regulatory change in mortgage loans provisioning.

The above-mentioned factors allowed the segment to effectively manage a slight increase of 0.1% in operating expenses. This annual increase includes an extraordinary effect associated with non-recurring personnel expenses of Ch$45,105 incurred last year due to the collective bargaining agreements reached with our unions.

Wholesale Banking

2015 and 2016. Our wholesale banking segment recorded a 5.9% annual increase in income before income tax, from Ch$247,701 million in 2015 to Ch$262,431 million in 2016. The main factors steering the increase in income before income tax were:

· An annual decrease of 88.8% in provisions for loan losses, from Ch$73,510 million in 2015 to Ch$8,243 million in 2016. This decrease was fostered by a combination of factors, including: (i) improved net credit quality during 2016 for certain customers who had experienced credit risk deterioration in 2015 due to adverse business events and (ii) a positive exchange rate impact on loan loss allowances denominated in U.S. dollars caused by the 5.3% appreciation of the Chilean peso in 2016 as compared to the 16.9% depreciation in 2015.

However, the positive impact of loan loss provisions on income before income tax was partially counterbalanced by:

· A contraction of 8.5% in operating revenues equivalent to Ch$39,276 million, primarily caused by: (i) the effect of lower inflation —which measured as UF variation decreased from 4.1% in 2015 to 2.8% in 2016— on the contribution of the UF net asset position, (ii) lower fees and commissions income partly as a result of lower income from custody and trust services and (iii) a negative exchange rate effect on the asset position that hedges our exposure to U.S. dollar-denominated allowances for loan losses associated with this segment.

· An annual increase of approximately Ch$11,466 million or 8.0% in operating expenses, which was largely explained by both an increase in personnel expenses as a result of organizational restructuring and other increased expenses related to provisions for assets in lieu of payment linked to some lending transactions.

For the year ended December 31, 2016, there were sales of loan portfolios that translated into a total positive effect of approximately Ch$4,930 million on our results. This had no material impact on our results.

2014 and 2015. Our wholesale banking segment recorded a 14.5% annual decrease in income before income tax, from Ch$289,752 million in 2014 to Ch$247,701 million in 2015. This decrease in income before income tax was mainly caused by lower operating revenues, higher provisions for loan losses and an increase in operating expenses. The main factors steering the decrease in income before income tax were:

· A decrease of Ch$15,554 million in operating revenues representing a 3.2% annual decline. This trend in revenues was due to: (i) the effect of lower inflation that —measured as UF variation— decreased from 5.65% in 2014 to 4.07% in 2015 impacting the contribution of the UF net asset position portion allocated to the segment and (ii) a high basis for comparison, since net interest income of 2014 included the effect of a commercial loan early settlement amounting to approximately Ch$9,400 million. These factors were partly offset by: (i) loan growth of 3.6% in average balances in part due to the acquisition of a commercial loan portfolio amounting to approximately Ch$564,000 and (ii) an in increase in fees and commissions income of approximately Ch$3,537 million (8.8% annual increase) resulting from an increase in fee-based income from custodian and trust services as well as financial advisory services.

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· An annual increase of approximately Ch$22,162 million in provisions for loan losses, from Ch$51,348 million in 2014 to Ch$73,510 million in 2015. This change was in part due to credit quality deterioration of specific wholesale customers increasing the allowances set for each particular case. In addition, there was a slight annual increase in additional provisions allocated to the segment from Ch$22,499 million in 2014 to Ch$30,921 million in 2015.

For the year ended December 31, 2015, there were no material effects associated with sales of loan portfolios.

Treasury and Money Market

2015 and 2016. Our Treasury and Money Market segment posted income before income tax of Ch$39,976 million in 2016 representing a 25.2% increase from the Ch$31,131 million recorded in 2015. This increase was primarily the result of the 23.0% increase, or Ch$8,313 million, in operating revenues from Ch$36,134 million in 2015 to Ch$44,447 million in 2016. In turn, this increase is mainly as the result of:

· A positive effect associated with credit value adjustment for derivatives. This annual improvement was mainly prompted by favorable shifts in exchange rates (appreciation of the Chilean peso in 2016 as compared to Chilean peso depreciation in 2015) and improved probabilities of default of some of our counterparties.

· A downward trend in interest rates in 2016, as compared to increasing interest rates in 2015, which resulted in higher mark-to-market gains in trading securities recognized in results, given the increase in the fair value of such securities.

· Greater income from asset and liability management, as a result of lower cost of funding. This took place in spite of the impact of the early redemption of two bond series that resulted in a financial cost of approximately Ch$6,900 million.

· A slight annual increase in revenues related to the net FX position held by our Treasury as a result of a 5.3% appreciation of the Chilean peso in 2016 as compared to the 16.9% depreciation experienced in 2015. Despite the difference in exchange rate trends, the increase in revenues was approximately Ch$1,500 million, illustrating our minor exposure to FX.

These trends permitted us to more than offset lower revenues from derivative instruments held for trading and derivatives held for liquidity management, despite modified exposures and unfavorable shifts in market factors, such as inflation and off-shore interest rates.

2014 and 2015. Our Treasury and Money Market segment posted income before income tax of Ch$31,131 million in 2015 representing a decrease from Ch$42,441 million recorded in 2014. This annual decrease in income before income tax was mainly caused by lower operating revenues, which declined from Ch$47,051 million in 2014 to Ch$36,134 million in 2015. This annual decrease was mainly related to:

· The negative impact of lower inflation on the accrual of UF-denominated assets held by the Treasury in our investment portfolio. In this regard, inflation —measured as UF variation— decreased from 5.65% in 2014 to 4.07% in 2015.

· An annual decrease of approximately Ch$9,241 million in sales of available-for-sale securities, decreasing from Ch$18,102 million in 2014 to Ch$8,861 million in 2015. Higher sales in 2014 as compared to 2015 resulted from decreasing interest rates during 2014 and our forecast on flat interest rates for 2015. Accordingly, we settled important part of positions taken at higher interest rates to benefit from cumulative marking-to-market proceeds.

· Lower gains from marking-to-market trading securities in 2015 as compared to 2014 due to a moderate increase in risk premiums towards the end of the year, as compared to an opposite trend by the end of 2014.

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· A negative effect on operating revenues associated with the early redemption of a long-term bond by our Treasury, which led to approximately Ch$3,500 million of lower revenues.

Operations through Subsidiaries

2015 and 2016. Our subsidiaries recorded income before income tax of Ch$33,587 million for the year ended December 31, 2016, which was 14.5% below the Ch$39,296 million reported in 2015. The main drivers affecting this performance were:

· Lower income before income tax recorded by our investment banking subsidiary (Banchile Asesoría Financiera) by approximately Ch$4,996 million representing an 87.0% decrease from Ch$5,742 million in 2015 to Ch$747 million in 2016. As a consequence of economic slowdown, deteriorated business sentiment and sluggish investment, this subsidiary experienced a significant decrease in the amount of deals or transactions executed in the local market, which translated into a sharp decline in operating revenues.

· A decrease of approximately Ch$2,202 million in income before income tax generated by our collection subsidiary (Socofin), from a net gain of Ch$39 million in 2015 to a net loss of Ch$2,163 million in 2016. This decrease principally resulted from the nearly Ch$2,700 million special bonus granted to most of the employees in connection with the collective bargaining process.

· A decline of approximately Ch$641 million or 8.0% in income before income tax of our securities brokerage subsidiary, from Ch$8,006 million in 2015 to Ch$7,366 million in 2016. This company posted significant growth of approximately 77.5% in total stock trading turnover, which partly explained the 7.8% annual increase in revenues. Nonetheless, this positive trend was more than offset by an increase in operating expenses, largely influenced by both the special bonus granted to most of the employees in connection with the collective bargaining process, amounting to approximately Ch$1,390 million, and also by higher disbursements related to IT projects.

These negative factors were partly offset by:

· Higher income before income tax posted by our mutual funds subsidiary by approximately Ch$1,542 million or 6.8%, from Ch$22,744 million in 2015 to Ch$24,286 million in 2016. This increase was mainly due to a rise of 4.7% in average assets under management as a result of a positive commercial year that included: (i) the creation and management of diverse investment funds and (ii) an increase of approximately 11.1% in the average number of mutual fund participants, from roughly 443,000 in 2015 to approximately 492,000 in 2016. These achievements resulted in higher operating revenues by nearly 5.5% that allowed the subsidiary to overcome one-time expenses, such as a special bonus of nearly Ch$650 million granted to most of the employees in connection with the collective bargaining process.

· An increase of approximately Ch$665 million or 24.5% in income before income tax recorded by our insurance brokerage subsidiary, from Ch$2,712 million in 2015 to Ch$3,376 million in 2016. This company posted an increase of 20.5% in operating revenues, largely supported by a 13.8% annual growth in written premiums.

2014 and 2015. Our subsidiaries recorded income before income tax of Ch$39,296 million for the year ended December 31, 2015, which was 15.7% above the Ch$34,036 million reported in 2014. This increase in the income before income tax was prompted by an improved performance of some our subsidiaries that provide our customers with specialized financial services. The main drivers supporting this performance were:

· An annual increase of approximately 23.9%, or Ch$4,393 million, in income before income tax of our Mutual Funds subsidiary. This increase resulted from successful commercial actions intended to increase the customer base while providing our customers with more attractive investment opportunities. As a result, average assets under management of the subsidiary increased by approximately 13.1% on an annual basis by totaling Ch$6,229,966 million for the year ended December 31, 2015. Also, the company was able to attract new investors by expanding the base mutual funds participants to approximately 33,450 on an annual basis.

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· An increase of approximately 33.1%, or Ch$1,427 million, in income before income tax generated by our Financial Advisory subsidiary. The increase was due to the company’s leading role in mergers and acquisitions and debt restructuring transactions executed in the local market and abroad during 2015.

· Similarly, our Insurance Brokerage subsidiary posted an annual increase of approximately 66.7%, or Ch$1,134 million, in 2015 as compared to 2014. This increase was due to a proactive commercial strategy intended to leverage the bank’s customer base by enhancing cross-sell. Also, the company deployed diverse efforts acquiring new customers while improving contact channels. Accordingly, this subsidiary reached record levels of sales (written premiums) in 2015 resulting in a 19.6% annual increase in the stock of written premiums managed by the company.

· These positive factors were partially offset by a decline in income before income tax of our Securities Brokerage subsidiary. This decrease was due to a bearish sentiment in the local stock market causing investors to maintain, renew and take new positions in fixed-income rather than stocks resulting in an annual decrease of approximately 69.8% in the total stock trading turnover managed by the company. Similarly, the subsidiary obtained lower revenues from repurchase agreements and trading of fixed-income securities due to unfavorable shifts in interest rates and non-recurring revenues posted in 2014. All of these negative trends were to some extent offset, though not completely, by higher revenues from FX trading resulting from high depreciation of the Chilean peso in 2015, as well as a new online platform the company implemented to support this business.

Summary of Differences between Internal Reporting Policies and IFRS

We prepare our business segments’ financial information in accordance with our internal reporting policies, which differ in certain significant aspects from IFRS. The following table sets forth net income and equity for the years ended December 31, 2014, 2015 and 2016 in accordance with our internal reporting policies and under IFRS:

|  | Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
Income before income tax (Internal Reporting Policies) |  | Ch$ | 650,608 |  | Ch$ | 620,727 |  | Ch$ | 641,289 |
Reconciliation to IFRS |  | 24,596 |  | 71,499 |  | 33,974 |
Income before income tax (IFRS) |  | 675,204 |  | 692,226 |  | 675,263 |
Net income (Internal Reporting Policies) |  | 591,081 |  | 558,997 |  | 552,249 |
Reconciliation to IFRS |  | 4,438 |  | 50,908 |  | 22,802 |
Net income (IFRS) |  | 595,519 |  | 609,905 |  | 575,051 |
Equity (Internal Reporting Policies) |  | 2,535,156 |  | 2,740,087 |  | 2,887,411 |
Reconciliation to IFRS |  | 375,819 |  | 435,238 |  | 420,263 |
Equity (IFRS) |  | Ch$ | 2,910,975 |  | Ch$ | 3,175,325 |  | Ch$ | 3,307,674 |

Some differences exist between our net income and equity as determined in accordance with our internal reporting policies, which are used for management reporting purposes, as presented in the segment information, and our net income and equity as determined under IFRS, as presented in our consolidated financial statements.

The most significant differences are as follows:

For internal reporting purposes, allowances for loan losses are calculated based on specific guidelines set by the SBIF based on an expected losses approach. Under IFRS, IAS 39 “Financial instruments: Recognition and Measurement,” allowances for loan losses should be adequate to cover losses in the loan portfolio at the respective balance sheet dates based on an analysis of estimated future cash flows. According to internal reporting policies, we record additional allowances related to expected losses not yet incurred, whereas under IFRS these expected losses may not be recognized. As a result of these accounting policy differences, our net income under IFRS was Ch$27,045 million, Ch$58,846 million and Ch$48,334 million higher than our internally reported net income in 2014, 2015 and 2016, respectively. The impact on equity was Ch$220,671 million, Ch$279,517 million and Ch$327,851 million in 2014, 2015 and 2016, respectively.

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IFRS 13 established specific guideline for purposes of fair value measurement when fair value calculation is required or permitted. The application of IFRS 13 has impacted fair value measurements related to derivatives by including the Bank’s own credit risk (commonly referred as to “Debit Value Adjustment”). Our net income under IFRS was Ch$14,012 million, Ch$15,009 million higher than our internally reported net income in 2014 and 2015, respectively, and Ch$12,732 million lower than our internally reported net income in 2016 due to Debit Value Adjustments. The impact on equity due to this recognition was Ch$33,101 million, Ch$48,110 million and Ch$35,378 million in 2014, 2015 and 2016, respectively.

Under internal reporting policies, our merger with Citibank Chile was accounted for under the pooling of interest method, while under IFRS, and for external financial reporting purposes, the merger of the two banks was accounted for as a business combination in which we were the acquirer as required by IFRS 3 “Business Combinations.” Under IFRS 3, we recognized all acquired net assets at fair value as determined at the acquisition date, as well as the goodwill resulting from the purchase price consideration in excess of net assets recognized. As a result of these accounting policy differences, our net income under IFRS was Ch$2,286 million, Ch$2,285 million and Ch$2,286 million lower than our internally reported net income in 2014, 2015 and 2016, respectively. In addition, the impact on equity was Ch$40,266 million, Ch$37,981 million and Ch$35,695 million in 2014, 2015 and 2016, respectively.

For internal reporting purposes, assets received in lieu of payments are measured at historical cost or fair value, less cost to sell, if lower, on a portfolio basis and written off if not sold after a certain period of time in accordance with specific guidelines established by the SBIF. Under IFRS, these assets are deemed non-current assets held for sale and their accounting treatment is set by IFRS 5 “Non-Current Assets Held for Sale and Discontinued Operations.” In accordance with IFRS 5 these assets are measured at historical cost or fair value, less cost to sell, if lower. Accordingly, under IFRS these assets are not written off unless they were impaired. As a result of this accounting policy difference, our net income was Ch$13,867 million and Ch$952 million lower than our internally reported net income in 2014 and 2015, respectively, and Ch$871 million higher than our internally reported net income in 2016. The impact on equity was Ch$2,153 million, Ch$1,201 million and Ch$2,072 million in 2014, 2015 and 2016, respectively.

All of the aforementioned differences had an impact on deferred taxes, which resulted in net income under IFRS that was Ch$20,158 million, Ch$20,592 million and Ch$11,172 million lower than our internally reported net income in 2014, 2015 and 2016, respectively. The impact on equity was Ch$71,889 million, Ch$92,481 million and Ch$104,790 million in 2014, 2015 and 2016, respectively.

Chilean banks are required to distribute at least 30% of their net income to shareholders unless the shareholders unanimously approve the retention of profits. A bank may, however, be prohibited from distributing to shareholders even this 30% of its net income if such distribution would cause the bank to violate certain statutory capital requirements. In accordance with internal reporting policies, we record a minimum dividend allowance of at least 70% of the period’s net income, as permitted by the SBIF. During 2014, 2015 and 2016, the Bank recorded minimum dividend allowances of Ch$324,588 million, Ch$324,469 million and Ch$285,233 million, respectively. Under IFRS, only the portion of dividends that is required to be distributed by Chilean Law must be recorded, i.e., 30% as required by the Chilean Corporations Law. This accounting difference does not lead to differences in net income. However, given this adjustment, the equity under IFRS was Ch$147,264 million, Ch$156,770 million and Ch$119,558 million higher than our internally reported equity in 2014, 2015 and 2016, respectively.

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LIQUIDITY AND CAPITAL RESOURCES

Overview

A sound liquidity strategy must be focused on ensuring that funds are available to honor our financial commitments when they are due and also to take advantage of attractive business opportunities. To accomplish this, we monitor funding liquidity (i.e., the ability to raise funds when they are needed without incurring abnormal costs) and trading liquidity (i.e., the ability to easily decrease debt instruments held in our portfolios and/or offset price risk positions generated by derivative transactions).

Liquidity risk can be technically broken down into two types of risks: trading liquidity risk and funding liquidity risk. Trading liquidity risk deals with the inability to decrease cash positions (bonds, loans, etc.) and/or offset price risks generated by derivatives transactions and funding liquidity risk is related to the our inability to raise funds. Both risks can lead to potentially adverse scenarios that might make the Bank unable to meet its payment obligations and/or potential payment obligations when they become due.

These two risks are jointly managed but by utilizing different tools, as detailed below.

Trading Liquidity Risk Management

Holding a stake of debt instruments with deep secondary markets ensures trading liquidity. Central Bank and government instruments and short-term banks’ time deposits show these characteristics. These kinds of instruments are held in our trading portfolio and comprise some portion of the Available-for-Sale (“AFS”) portfolio. In addition, mortgage bonds issued by banks resident in Chile and corporate bonds are also part of the AFS portfolio.

Even though mortgage and corporate bonds show much less trading liquidity than Central Bank and government instruments, the former may be sold to the Central Bank under repurchase agreements. Government instruments and short-term banks’ time deposits can also be sold to the Central Bank under repurchase agreements.

Funding Liquidity Risk Management

Diversifying funding sources and avoiding a concentration of large fund providers or funding maturity dates are means to ensure funding liquidity. We diversify through the establishment of triggers that monitor concentrations of funding sources, maturities, currencies, etc. The aggregation of significant fund providers by currency is monitored as a percentage of our current liabilities.

In particular, our funding strategy aims to satisfy our customers’ needs and to enhance our product base offering while maintaining a prudent product diversification profile, currencies and maturities. We are focused on broadening the current core and diversified funding obtained through the retail banking business. In addition, we are continuously issuing either senior or subordinated bonds in order to match both the liquidity and the interest rate risk generated by our long-term loans.

In addition to our own metrics in place to monitor liquidity, the Central Bank and the SBIF have established regulations regarding liquidity, which include: minimum reserve requirements for deposits, minimum “technical” reserve requirements and maximum expected outflows for the following 30 and 90 days.

The Central Bank has established a minimum reserve of 9.0% for demand deposits and 3.6% for time deposits. The reserve requirement must be complied with separately by currency (Chilean Peso and foreign currencies).

In addition, we are subject to a “technical” reserve requirement applicable to all banks that operate in Chile. The daily balance of deposits and obligations payable on demand, except for obligations with other banks, may not exceed 2.5 times the amount of the bank’s Regulatory Capital. Deposits and obligations payable on demand include:

· deposits in current accounts;

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· other demand deposits or obligations payable on demand and incurred in the ordinary course of business;

· savings deposits that allow unconditional withdrawals that bear a stated maturity; and

· other deposits unconditionally payable immediately.

Chilean banks are not required, however, to maintain the minimum reserves referred to above for deposits and obligations subject to this “technical” reserve.

Chilean regulations also require that the expected outflows within the following 30 days not exceed the amount of a bank’s Basic Capital and the expected outflows within the following 90 days not exceed twice the amount of a bank’s Basic Capital. Expected outflows may include behavioral assumptions. Measurements must be made separately, by currency. This report used to be called the C08 index but was replaced by the C46 index in 2015, although both were aimed at the same purpose. Furthermore, in March 2016 the Chilean regulator began to require C47 and C48 reports. The C47 report focuses on liabilities analysis from a concentration, maturity and renewal perspective. On the other hand, the C48 report gauges Liquidity Coverage Ratio and Net Stable Funding Ratio. So far, however, the regulator has not established any limits related to these reports. See “Item 4. Information on the Company—Regulation and Supervision— New Rules on Liquidity Standards”.

Mandatory metrics requested by the SBIF and other metrics developed by us utilizing internal models are prepared on a daily basis by independent units within the Management and Financial Control Division (managed by the CFO). These reports are submitted daily to the corresponding Treasury areas, which are in charge of overseeing and managing our liquidity. The Finance, International and Market Risk Committee also monitors these metrics on a monthly basis.

Given our internal metrics and policies, we believe that our working capital is sufficient to meet our present needs.

Cash Flows

The tables below set forth our principal sources of cash. Our subsidiaries are not an important source of cash for us and therefore do not significantly affect our ability to meet our cash obligations. No legal, contractual or economic restrictions exist on the ability of our subsidiaries to transfer funds to us in the form of loans or cash dividends as long as they abide by the regulations in the Chilean Corporations Law regarding loans to related parties and minimum dividend payments.

|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |
Net cash provided by (used in) operating activities |  | Ch$ | (218,774) |  | Ch$ | (1,639,717) |  | Ch$ | 162,539 |

2015 and 2016. Net cash from operating activities increased Ch$1,802,256 million on an annual basis, from a net outflow of Ch$1,639,717 million in 2015 to a net inflow of Ch$162,539 million in 2016. The increase in cash provided by operating activities was mainly the result of: (i) a net annual decrease of Ch$1,688,224 million in cash outflows for loans granted to our customers in light of the moderate growth recorded by the Chilean economy which translated into a decrease in demand for loans from both companies and individuals, (ii) a net annual decrease of Ch$461,174 million in cash outflows for loans to financial institutions as a result of the previously described factors, (iii) a net annual increase of Ch$445,263 million in cash inflows from saving accounts and time deposit balances, which demonstrates the level of liquidity present in the market and the positive results of our commercial strategies in 2016 to reinforce these products among our customers and (iv) a net annual decrease of Ch$230,275 million in cash outflows associated with other assets and liabilities, given the tempered expansion registered by our balance sheet. These factors were partially offset by a net annual decrease of approximately Ch$1,396,963 million in cash inflow from current accounts and demand deposits due to lower annual growth in these types of liabilities and deposit holders looking for more profitable investment alternatives.

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2014 and 2015. Net cash used in operating activities increased by Ch$1,420,943 million on an annual basis, from a net outflow of Ch$218,774 million in 2014 to a net outflow of Ch$1,639,717 million in 2015. The higher amount used in operating activities was mainly the result of: (i) a net increase of Ch$1,782,747 million in the outflow associated with loans granted to customers due to our organic loan growth and the acquisition of a portfolio of commercial loans from a local bank, (ii) a net increase of Ch$581,974 million in the outflow related to purchases of financial assets held for trading, as a result of positions taken during 2015 as compared to net settlements executed in 2014 and (iii) a net increase of Ch$145,432 million in the outflow linked to loans granted to financial institutions. These factors were partly offset by: (i) a net increase of Ch$840,043 million in the inflow associated with saving accounts and time deposits and (ii) a net increase of Ch$443,841 million in the inflow from current accounts and demand deposits, in line with the annual expansion of 20.1% in year-end balances.

|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |
Net cash provided by (used in) investing activities |  | Ch$ | 38,457 |  | Ch$ | 567,451 |  | Ch$ | 523,281 |

2015 and 2016. Net cash provided by investing activities slightly decreased from a net inflow of Ch$567,451 million in 2015 to a net inflow of Ch$523,281 million in 2016. This decrease was primarily the result of an annual decrease in positions held in available-for-sale securities, which changed 7.0%, or Ch$42,315 million, from a net decrease of Ch$605,772 million in 2015 to a net decrease of Ch$563,457 million in 2016. The decrease in available-for-sale positions over the last two years has been prompted by the prevailing historically low interest rate environment, which makes it difficult to obtain mark-to-market gains from taking new positions. In addition, the potential instability in capital markets during 2016 produced by international political events led us to further decrease our positions in available-for-sale instruments, in light of the volatility that these events could have caused in the market.

2014 and 2015. Net cash provided by investing activities increased from a net inflow of Ch$38,457 million in 2014 to a net inflow of Ch$567,461 million in 2015. This annual variance was primarily due to a net increase of approximately Ch$528,964 million in the inflow associated with net sales of available-for-sale securities, given net sales (balance decrease) of Ch$76,809 million in 2014 as compared to net sales (balance decrease) of Ch$605,773 million in 2015. This is in line with our expectation of higher interest rates in the future.

|  | For the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |
Net cash provided by financing activities |  | Ch$ | 377,531 |  | Ch$ | 1,213,817 |  | Ch$ | (711,595 | )

2015 and 2016. Our net cash from financing activities reversed from a net inflow of Ch$1,213,817 million in 2015 to a net outflow of Ch$711,595 million in 2016. This reversal was primarily the result of lower funding needs as compared to the previous year as a result of the lower expansion of our loan book and other operating assets. Accordingly, the annual variance was explained by: (i) a net decrease of Ch$919,255 million in the cash inflow from borrowings from financial institutions, (ii) a net decrease of approximately Ch$595,331 million in 2016 in proceeds from commercial paper as compared to 2015 and (iii) a net decrease of Ch$455,039 million in proceeds from long-term bond issuances.

2014 and 2015. The net cash provided by financing activities increased from Ch$377,531 million in 2014 to Ch$1,213,817 million in 2015. This net increase in cash provided by financing activities was primarily caused by: (i) a net increase of Ch$606,012 million in the inflow associated with proceeds from bond issuances due to higher bond placements in 2015 as compared to 2014 to finance our growth in assets, and (ii) a net increase of Ch$320,007 million in the inflow related to borrowings from financial institutions as a means to fund our ordinary course of business. These factors were partly offset by a net increase of Ch$143,373 in the outflow associated with redemptions from bond issuances.

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Borrowings

The following table presents the maturities of each borrowing category for the indicated year.

|  | As of December 31, 2014 |  | As of December 31, 2015 |  | As of December 31, 2016 |
|  | Long-term |  | Short-term |  | Total |  | Long-term |  | Short-term |  | Total |  | Long-term |  | Short-term |  | Total |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Borrowings from financial institutions: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank credit lines for renegotiation of loans |  | Ch$ | — |  | Ch$ | 9 |  | Ch$ | 9 |  | Ch$ | — |  | Ch$ | 6 |  | Ch$ | 6 |  | Ch$ | — |  | Ch$ | 3 |  | Ch$ | 3 |
Other borrowings from the Central Bank |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Borrowings from domestic financial institutions |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Borrowings from foreign institutions |  | 15,165 |  | 1,083,542 |  | 1,098,707 |  | 106,463 |  | 1,423,158 |  | 1,529,621 |  | 120,690 |  | 919,333 |  | 1,040,023 |
Debt issued: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Bonds |  | 3,572,144 |  | 272,843 |  | 3,844,987 |  | 4,503,290 |  | 576,162 |  | 5,079,452 |  | 4,711,058 |  | 539,947 |  | 5,251,005 |
Commercial papers (short-term bonds) |  | — |  | 378,060 |  | 378,060 |  | — |  | 190,762 |  | 190,762 |  | — |  | 180,570 |  | 180,570 |
Subordinated bonds |  | 729,223 |  | 41,372 |  | 770,595 |  | 599,700 |  | 185,913 |  | 785,613 |  | 660,853 |  | 52,585 |  | 713,438 |
Mortgage finance bonds |  | 46,027 |  | 18,287 |  | 64,314 |  | 31,778 |  | 14,603 |  | 46,381 |  | 21,928 |  | 10,986 |  | 32,914 |
Other financial obligations |  | 44,844 |  | 141,729 |  | 186,573 |  | 40,945 |  | 132,136 |  | 173,081 |  | 21,713 |  | 164,486 |  | 186,199 |
Total other interest bearing liabilities |  | Ch$ | 4,407,403 |  | Ch$ | 1,935,842 |  | Ch$ | 6,343,245 |  | Ch$ | 5,282,176 |  | Ch$ | 2,522,740 |  | Ch$ | 7,804,916 |  | Ch$ | 5,536,242 |  | Ch$ | 1,867,910 |  | Ch$ | 7,404,152 |

The Bank was in material compliance with all of its debt instruments during 2014, 2015 and 2016.

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Central Bank Borrowings

Central Bank borrowings include credit lines for the renegotiation of loans and other borrowings. The Central Bank provided credit lines for the renegotiation of mortgage loans due to the need to refinance debts as a result of the economic recession and crisis of the Chilean banking system from 1982 to 1985. These credit lines are linked to the UF index and carry real interest rates. As of December 31, 2016, the maturities of the outstanding balances were, as follows:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |
Due within 1 year |  | 3 |
Due after 1 year but within 2 years |  | — |
Due after 2 years but within 3 years |  | — |
Due after 3 years but within 4 years |  | — |
Due after 4 years but within 5 years |  | — |
Due after 5 years |  | — |
Total Central Bank borrowings |  | 3 |

Borrowings from Domestic Financial Institutions

Borrowings from domestic financial institutions are generally used to fund our general operations. As of December 31, 2016, we did not have any outstanding borrowings from domestic financial institutions.

Borrowings from Foreign Financial Institutions

We have short- and long-term borrowings from foreign banks. These loans are denominated in foreign currency and are used to fund our foreign trade loans and carried an average nominal interest rate of 1.08% in the year ended December 31, 2016. The outstanding maturities of these borrowings as of December 31, 2016 were, as follows:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |
Due within 1 year |  | 919,333 |
Due after 1 year but within 2 years |  | 120,690 |
Due after 2 years but within 3 years |  | — |
Due after 3 years but within 4 years |  | — |
Due after 4 years but within 5 years |  | — |
Due after 5 years |  | — |
Total foreign borrowings |  | 1,040,023 |

(1) Includes borrowings with maturities that were originally more than one year but which as of December 31, 2016 had remaining maturities of less than one year.

Senior Bonds

Our long-term bonds are primarily denominated in UF and, to a lesser extent, in foreign currency. Accordingly, in addition to being interest-bearing liabilities, they are subject to changes in exchange rates and inflation (in the case of UF-denominated bonds). As of December 31, 2016 our long-term bonds denominated in UF carried an average real annual interest rate of 3.23%. As of the same date, our long-term bonds denominated in foreign currency carried an annual interest rate of 1.83%. These average rates do not include the effect of exchange rate or inflation adjustments. Long-term bonds are intended to finance loans that had a maturity of more than one year. In addition, payments of interest and principal are generally due on a semiannual basis.

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The maturities of these bonds as of December 31, 2016 were:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |
Due within 1 year |  | 539,947 |
Due after 1 year but within 2 years |  | 465,358 |
Due after 2 years but within 3 years |  | 569,883 |
Due after 3 years but within 4 years |  | 275,280 |
Due after 4 years but within 5 years |  | 517,213 |
Due after 5 years |  | 2,883,324 |
Total bonds |  | 5,251,005 |

During 2016 we issued Ch$804,979 million in long-term bonds.

Commercial paper

Our commercial paper is denominated in U.S. dollars and carried an average annual interest rate of 0.79% as of December 31, 2016. This average rate does not include the effect of exchange rate adjustments.

The maturities of our commercial paper as of December 31, 2016 were:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |
Due within 1 year |  | 180,570 |
Due after 1 year but within 2 years |  | — |
Due after 2 years but within 3 years |  | — |
Due after 3 years but within 4 years |  | — |
Due after 4 years but within 5 years |  | — |
Due after 5 years |  | — |
Total bonds |  | 180,570 |

During 2016 we issued commercial paper in an amount of Ch$532,852 million.

Subordinated Bonds

As of December 31, 2016, our outstanding subordinated bonds were denominated in UF. Payments of interests and principal are generally due on a semiannual basis and the discount on the issuance is amortized over the life of the bond. As of December 31, 2016, the effective real interest rate carried by our UF-denominated subordinated bonds was 4.44%. Until June 2016 we also had a subordinated bond denominated in USD. In the six-month period between January and June 2016, this bond carried an effective interest rate of 3.71%, which did not take into account the effect of exchange rate adjustments.

Subordinated bonds are also intended to finance loans having a maturity of more than one year. As of December 31, 2016, the maturities of subordinated bonds, which are considered long-term, were:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |
Due within 1 year |  | 52,585 |
Due after 1 year but within 2 years |  | 26,922 |
Due after 2 years but within 3 years |  | 26,981 |
Due after 3 years but within 4 years |  | 20,398 |
Due after 4 years but within 5 years |  | 18,919 |
Due after 5 years |  | 567,633 |
Total subordinated bonds |  | 713,438 |

During 2016 we issued subordinated bonds in an amount of Ch$82,206 million.

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Mortgage Finance Bonds

Mortgage finance bonds are used to finance the granting of mortgage loans. The outstanding principal amounts of the bonds are amortized on a quarterly basis. The range of maturities of these bonds is between five and 30 years. The bonds are linked to the UF index and carried a weighted average annual interest rate of 4.90% as of December 31, 2016.

The maturities of mortgage finance bonds as of December 31, 2016 were:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |
Due within 1 year |  | 10,986 |
Due after 1 year but within 2 years |  | 6,264 |
Due after 2 years but within 3 years |  | 5,130 |
Due after 3 years but within 4 years |  | 3,798 |
Due after 4 years but within 5 years |  | 2,543 |
Due after 5 years |  | 4,193 |
Total mortgage finance bonds |  | 32,914 |

Other Financial Obligations

The maturities of other financial obligations as of December 31, 2014, 2015 and 2016 were as follows:

|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |  |  |  |  |
Other long-term obligations: |  |  |  |  |  |  |
Obligations with Chilean Government |  | Ch$ | 44,844 |  | Ch$ | 40,945 |  | Ch$ | 21,713 |
Total other long-term obligations |  | 44,844 |  | 40,945 |  | 21,713 |
Other short-term obligations |  | 141,729 |  | 132,136 |  | 164,486 |
Total other obligations |  | Ch$ | 186,573 |  | Ch$ | 173,081 |  | Ch$ | 186,199 |

As of December 31, 2016, other financial obligations had the following maturities:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
IFRS: |  |  |
Due within 1 year |  | 164,486 |
Due after 1 year but within 2 years |  | 9,881 |
Due after 2 years but within 3 years |  | 8,358 |
Due after 3 years but within 4 years |  | 2,036 |
Due after 4 years but within 5 years |  | 787 |
Due after 5 years |  | 651 |
Total other obligations |  | 186,199 |

Asset and Liability Management

Our asset and liability management policy is to maximize net interest income, return on assets and average equity in light of interest rate, liquidity and foreign exchange risks, within the limits of Chilean banking regulations and our internal risk management policies. Subject to these constraints, we may from time to time take mismatched positions as to interest rates or, in certain limited circumstances, foreign currencies when justified, in our view, by market conditions and prospects, and subject to our asset and liability management policies. Our board of directors determines our asset and liability policies. See Note 42 to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

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Funding

The following table sets forth our average daily balance of liabilities for the years ended December 31, 2014, 2015 and 2016 in each case together with the related average nominal interest rates paid thereon:

|  | Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | Average Balance |  | % of Total Liabilities |  | Average Nominal Rate |  | Average Balance |  | % of Total Liabilities |  | Average Nominal Rate |  | Average Balance |  | % of Total Liabilities |  | Average Nominal Rate |
|  | (in millions of CH$, except percentages) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current accounts and demand deposits |  | Ch$ | 6,224,055 |  | 26.2 | % | — | % | Ch$ | 7,129,486 |  | 27.2 | % | — | % | Ch$ | 7,661,618 |  | 27.6 | % | — | %
Savings accounts and time deposits |  | 9,724,220 |  | 40.9 |  | 4.35 |  | 9,816,535 |  | 37.5 |  | 3.37 |  | 10,535,576 |  | 38.0 |  | 3.40 |
Borrowings from financial institutions |  | 1,137,199 |  | 4.8 |  | 0.63 |  | 1,360,806 |  | 5.2 |  | 0.75 |  | 1,220,472 |  | 4.4 |  | 1.11 |
Debt issued |  | 4,897,000 |  | 20.6 |  | 7.03 |  | 5,646,119 |  | 21.6 |  | 5.83 |  | 6,063,843 |  | 21.9 |  | 5.11 |
Other financial obligations |  | 190,159 |  | 0.8 |  | 2.64 |  | 179,722 |  | 0.7 |  | 1.84 |  | 165,521 |  | 0.6 |  | 1.42 |
Other interest bearing liabilities |  | 262,301 |  | 1.1 |  | 3.65 |  | 238,514 |  | 0.9 |  | 3.03 |  | 192,768 |  | 0.7 |  | 3.23 |
Other non-interest bearing liabilities |  | 1,329,895 |  | 5.6 |  | — |  | 1,794,802 |  | 6.9 |  | — |  | 1,890,189 |  | 6.8 |  | — |
Total liabilities |  | Ch$ | 23,764,829 |  | 100.0 | % | — |  | Ch$ | 26,165,984 |  | 100.0 | % | — |  | Ch$ | 27,729,987 |  | 100.0 | % | — |

Our most important sources of funding are customer deposits, which primarily consist of peso-denominated, non-interest bearing current accounts and demand deposits and both Chilean Peso and UF-denominated interest bearing time deposits and savings accounts. Current accounts and demand deposits represented 26.2%, 27.2% and 27.6% of our average total liabilities in 2014, 2015 and 2016, respectively. These kinds of liabilities are our least-cost source of funding. On the other hand, savings accounts, time deposit and debt issued represented 61.5%, 59.1% and 59.9% of our average liabilities in 2014, 2015 and 2016, respectively.

Capital Expenditures

For information on our capital expenditures, see “Item 4. Information on the Company—History and Development of the Bank—Capital Expenditures.”

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RECENT DEVELOPMENTS

At the ordinary shareholders’ meeting, held on March 23, 2017, the board of directors was elected due to the end of the legal and statutory three-year term. The following persons were appointed as directors for a new three-year term:

Directors: | Andrés Ergas Heymann
| Alfredo Ergas Segal (Independent)
| Jaime Estévez Valencia (Independent)
| Jane Fraser
| Pablo Granifo Lavín
| Samuel Libnic
| Andrónico Luksic Craig
| Jean Paul Luksic Fontbona
| Gonzalo Menéndez Duque
| Francisco Pérez Mackenna
| Juan Enrique Pino Visinteiner
Alternate Directors: | Rodrigo Manubens Moltedo |  |
| Thomas Fürst Freiwirth (Independent)

TREND INFORMATION

We believe we have developed strong competitive advantages that will allow us to remain a relevant player within the Chilean banking industry. We are continuously seeking additional improvements in matters such as operating efficiency, productivity, profitability and service quality by developing new customer oriented service models, launching new financial products and services and implementing high quality information technologies. Our business environment is increasingly competitive and an active market for mergers and acquisitions tends to encourage large financial groups. In addition, competition from non-banking companies, mainly those involved in the retail industry, has encouraged us to develop improved value propositions to satisfy our customers’ needs.

The following trends may also have an impact on the Chilean economy and the economic growth of its trade partners, and could therefore affect the Chilean banking industry, and thus, could affect our business, operating results or financial condition:

· Contradictory trends in the global economic recovery. Although the economic downturn, financial turmoil and banking panics seem to have subsided in developed countries, there remains financial fragility worldwide. The U.S. economy and some European countries are reestablishing paths of growth. However, developing countries with significant impact on global trade, such as China, continue to decelerate in economic growth. Therefore, any potential event that could affect the recovery of the U.S. or European economies or could lead to a deeper slowdown in China could affect global and local financial markets and economic growth.

· The impact on worldwide consumption and foreign trade caused by the elimination of monetary and fiscal stimuli in certain developed and developing economies.

· Competing monetary policies in some countries, such as the U.S., that cause exchange rate volatility, appreciation of the U.S. dollar and cost pass-through to local prices in net importer economies like Chile.

· Political or diplomatic developments. Various political events are taking place around world, including the election of new administrations in certain of the principal developed countries, a redefinition of political and economic alliances and the emergence of radicalized political movements. In addition, the threat of armed conflicts or terrorism in the Middle East and certain Asian countries are latent, resulting in a global migration

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crisis that has been managed in dramatically different ways by developed countries. Any negative development in these matters could result in the adoption of protectionist policies, immigration bans, restrictions on foreign trade or prohibitions on business with specific investors in particular countries or within certain countries. If any of these risks materialize, they could result in increased uncertainty and volatility in the international markets.

We believe that Chile and its financial industry have demonstrated success in facing worldwide financial contingencies because of the strict fiscal policy, forward-looking and independent monetary policy, as well as strong regulation and supervision related to the financial industry.

In addition, the recent international trend of improved protection of consumers’ financial rights has become increasingly significant in Chile. If this trend leads to changes by Chilean financial regulators, these changes could affect our future operating results.

For more information regarding potential economic or regulatory factors that could affect our result of operations or financial condition, see “Item 3. Key Information—Risk Factors.”

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OFF-BALANCE SHEET ARRANGEMENTS

In the normal course of business, we are party to a number of off-balance sheet arrangements that present credit, market and operational risks that are not reflected in our consolidated financial statements. These activities include commitments to extend credit not otherwise accounted for as contingent loans, such as overdrafts and credit card lines of credit, and long-term contractual obligations under operating leases or service contracts.

We provide customers with off balance sheet credit support through loan commitments. Such commitments are agreements to lend to a customer at a future date, subject to compliance with contractual terms. Since substantial portions of these commitments are expected to expire without us having to make any loans, total commitment amounts do not necessarily represent our actual future cash requirements. The amounts of these loan commitments were Ch$7,224,242 million as of December 31, 2015 and Ch$7,572,687 million as of December 31, 2016. See Note 27 to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report. The amounts of subscribed leasing contracts were Ch$240,120 million as of December 31, 2015 and Ch$202,111 million as of December 31, 2016.

Interest rate and cross-currency swaps, which are entered into in order to hedge our foreign investment portfolio, are recorded at their estimated fair market values. See Note 9 to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

The credit risk of both on and off-balance sheet financial instruments varies based on many factors, including the value of collateral held and other security arrangements. To mitigate credit risk, we generally determine the need for specific covenant, guarantee and collateral requirements on a case-by-case basis, depending on the nature of the financial instrument and the customer’s creditworthiness. The amount and type of collateral held to reduce credit risk varies, but may include real estate, machinery, equipment, inventory and accounts receivable, as well as cash on deposit, stocks, bonds and other marketable securities that are generally held in our possession or at another appropriate custodian or depository. This collateral is valued and inspected on a regular basis to ensure both its existence and adequacy. Additional collateral is requested when appropriate. For further information, see Note 27(a) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

Financial Guarantees

The following is a summary of the nominal value of instruments that are considered financial guarantees and which are accounted for in off-balance sheet accounts:

|  | As of December 31, 2016 |
|  | (in millions of Ch$) |
Performance bonds |  | 2,150,307 |
Foreign office guarantees and standby letters of credit |  | 279,362 |
Total |  | 2,429,669 |

Guarantees in the form of performance bonds, standby letters of credit and foreign office guarantees are issued in connection with agreements made by customers to counterparties. If the customer fails to comply with the agreement, the counterparty may enforce the performance bonds, standby letters of credit or foreign office guarantees as a remedy. Credit risk arises from the possibility that the customer may not be able to repay us for these guarantees.

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As of December 31, 2016, the expiration of guarantees per period was as follows:

|  | Due within 1 year |  | Due after 1 year but within 3 years |  | Due after 3 years but within 5 years |  | Due after 5 years |  | Total |
|  | (in millions of Ch$) |
Performance bonds |  | 1,583,497 |  | 429,353 |  | 108,315 |  | 29,142 |  | 2,150,307 |
Foreign office guarantees and standby letters of credit |  | 239,823 |  | 24,387 |  | — |  | 15,152 |  | 279,362 |
Total |  | 1,823,320 |  | 453,740 |  | 108,315 |  | 44,294 |  | 2,429,669 |

As of December 31, 2016, the Bank did not have significant concentrations by country.

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TABULAR DISCLOSURE OF CONTRACTUAL OBLIGATIONS

The following tables set forth our contractual obligations and commercial commitments by residual maturity. As of December 31, 2016, the scheduled maturities of our contractual obligations, including accrued interest, were as follows:

|  | Due within 1 year |  | Due after 1 year but within 3 years |  | Due after 3 years but within 5 years |  | Due after 5 years |  | Total |  | Estimated Interest Payment |
|  | (in millions of constant Ch$ as of December 31, 2016) |
IFRS: |  |  |  |  |  |  |  |  |  |  |  |  |
Contractual Obligations |  |  |  |  |  |  |  |  |  |  |  |  |
Currents accounts and other demand deposits |  | 8,321,148 |  | — |  | — |  | — |  | 8,321,148 |  | — |
Transaction in the course of payment |  | 25,702 |  | — |  | — |  | — |  | 25,702 |  | — |
Saving accounts and time deposits |  | 10,184,773 |  | 367,306 |  | 570 |  | 252 |  | 10,552,901 |  |  |
Bonds issued |  |  |  |  |  |  |  |  |  |  |  |  |
Mortgage finance bonds |  | 10,986 |  | 11,394 |  | 6,341 |  | 4,193 |  | 32,914 |  | 7,750 |
Bonds |  | 539,947 |  | 1,035,241 |  | 792,493 |  | 2,883,324 |  | 5,251,005 |  | 859,046 |
Commercial Bonds |  | 180,570 |  | — |  | — |  | — |  | 180,570 |  | 29,541 |
Subordinated Bonds |  | 52,585 |  | 53,903 |  | 39,317 |  | 567,633 |  | 713,438 |  | 399,616 |
Hedged Instrument |  |  |  |  |  |  |  |  |  |  |  |  |
Inflows |  |  |  |  |  |  |  |  |  |  |  |  |
Corporate Bond MXN |  | (552 | ) | (1,105 | ) | (1,105 | ) | (35,467 | ) | (38,229 | ) | — |
Corporate Bond HKD |  | (12,144 | ) | (76,922 | ) | (21,084 | ) | (338,517 | ) | (448,667 | ) | — |
Corporate Bond PEN |  | (15,614 | ) | — |  | — |  | — |  | (15,614 | ) | — |
Corporate Bond CHF |  | (88,339 | ) | (370,926 | ) | (495 | ) | (99,748 | ) | (559,508 | ) | — |
Obligation USD |  | (115,644 | ) | (101,478 | ) | — |  | — |  | (217,122 | ) | — |
Corporate Bond JPY |  | (929 | ) | (46,415 | ) | (29,418 | ) | (28,866 | ) | (105,628 | ) | — |
Outflows |  |  |  |  |  |  |  |  |  |  |  |  |
Cross currency swap MXN |  | 552 |  | 1,105 |  | 1,105 |  | 35,467 |  | 38,229 |  | — |
Cross currency swap HKD |  | 12,144 |  | 76,922 |  | 21,084 |  | 338,517 |  | 448,667 |  | — |
Cross currency swap PEN |  | 15,614 |  | — |  | — |  | — |  | 15,614 |  | — |
Corporate Bond CHF |  | 88,339 |  | 370,926 |  | 495 |  | 99,748 |  | 559,508 |  | — |
Obligation USD |  | 115,644 |  | 101,478 |  | — |  | — |  | 217,122 |  | — |
Corporate Bond JPY |  | 929 |  | 46,415 |  | 29,418 |  | 28,866 |  | 105,628 |  | — |
Borrowings from financial institutions |  | 919,336 |  | 120,690 |  | — |  | — |  | 1,040,026 |  | — |
Other obligations |  | 164,486 |  | 18,239 |  | 2,823 |  | 651 |  | 186,199 |  | — |
Lease contracts |  | 27,703 |  | 44,809 |  | 36,213 |  | 46,902 |  | 155,627 |  | — |
Services contracts |  | 5,959 |  | 3,376 |  | 312 |  | — |  | 9,647 |  | — |
Investments sold under agreements to repurchase |  | 216,817 |  | — |  | — |  | — |  | 216,817 |  | — |
Total |  | 20,650,012 |  | 1,654,958 |  | 878,069 |  | 3,502,955 |  | 26,685,994 |  | 1,295,953 |

For more information, see Note 9(c) to our Consolidated Financial Statements.

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Item 6 Directors, Senior Management and Employees

DIRECTORS AND SENIOR MANAGEMENT

Directors

Our administration is conducted by our board of directors, which, in accordance with our estatutos (bylaws), consists of 11 directors and two alternate directors. The entire board of directors is elected every three years. Our current board of directors was elected in March 2017 and its term expires in March 2020.

Cumulative voting is permitted for the election of directors. Our chairman and our chief executive officer are appointed by our board of directors and hold their offices at its discretion. Scheduled meetings of our board of directors are held at least twice a month. Extraordinary board of directors meetings may be called by the chairman, when requested by a majority of the directors, or, in limited circumstances, when requested by a single director.

Our current directors are as follows:

Director |  | Position |  | Committee Memberships |  | Age
Pablo Granifo L. |  | Chairman |  | 8 |  | 58
Andrónico Luksic C. |  | Vice Chairman |  | 1 |  | 63
Jane Fraser |  | Vice Chairman |  | 2 |  | 50
Alfredo Ergas S. |  | Director |  | 4 |  | 50
Andrés Ergas H. |  | Director |  | 1 |  | 50
Jean Paul Luksic F. |  | Director |  | 1 |  | 53
Samuel Libnic |  | Director |  | 1 |  | 51
Gonzalo Menendez D. |  | Director |  | 5 |  | 68
Juan Enrique Pino V. |  | Director |  | 5 |  | 55
Francisco Perez M. |  | Director |  | 4 |  | 59
Jaime Estévez V. |  | Director |  | 4 |  | 70
Rodrigo Manubens M. |  | Alternate Director |  | 1 |  | 58
Thomas Fürst F. |  | Alternate Director |  | 1 |  | 86

Pablo Granifo L. was re-elected as the chairman of our board of directors in 2017, a position which he has held since 2007. He was our chief executive officer from 2001 to 2007, chief executive officer of Banco A. Edwards from 2000 to 2001, commercial manager at Banco Santiago from 1995 to 1999 and corporate manager at Banco Santiago from 1999 to 2000. Mr. Granifo is also chairman of the board of directors of Banchile Asesoría Financiera S.A., Socofin S.A., Banchile Securitizadora S.A., Banchile Administradora General de Fondos S.A. and a member of the executive committee of Banchile Corredores de Seguros Limitada. He is also chairman of Viña San PedroTarapacá S.A., and a member of the board of directors of Compañía Cervecerías Unidas S.A., Empresa Nacional de Energía Enex S.A., Embotelladoras Chilenas Unidas S.A. and Cervecera CCU Chile. Mr Granifo is also a member of the Chilean Association of Banks. He holds a degree in business administration from the Pontificia Universidad Católica de Chile.

Andrónico Luksic C. has been a director and the vice chairman of our board of directors since 2002 and was re-elected in 2017. Mr. Luksic is also chairman of LQ Inversiones Financieras S.A., Quiñenco S.A. and Compañía Cervecerías Unidas S.A., vice chairman of Compañía Sud Americana de Vapores S.A. and a member of the board of directors of Antofagasta plc, Antofagasta Minerals, Tech Pack S.A., Nexans S.A. and Invexans S.A. Additionally, he is a member of the board of directors of Sociedad de Fomento Fabril (“SOFOFA”). Mr. Luksic is a member of the International Business Leaders’ Advisory Council for the Mayor of Shanghai. He is also a member of the International Advisory Council of the Brookings Institution, the International Advisory Board of Barrick Gold, the Advisory Board of the Panama Canal Authority, and the Chairman’s International Council of the Council of the Americas. In addition, Mr. Luksic is a Trustee Emeritus at Babson College, and a member of the Harvard Global Advisory Council, the Global Leadership Council at Columbia University, the International Advisory Board of the Blavatnik School of Government at Oxford University, the International Advisory Boards of both the Tsinghua University School of Economics and Management and the Fudan University School of Management, the Harvard Business School Latin American Advisory Board, the David Rockefeller Center Advisory Committee at Harvard

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University and the Latin American Executive Board of the MIT Sloan School of Management. Andrónico Luksic and Jean Paul Luksic are brothers.

Jane Fraser has been a director and the vice chairman of our board of directors since 2015 and was re-elected in 2017. She is the chief executive officer of Citigroup Latin America, responsible for all businesses in the 23 countries where Citigroup is present in this important region, including Mexico. Mrs. Fraser sits on Citigroup’s Operating Committee. Before this role, she was chief executive officer of U.S. Consumer and Commercial Banking at CitiMortgage. From 2009 to 2013, Mrs. Fraser served as chief executive officer of Citigroup’s Global Private Bank. Previously, she was Global Head of Strategy and Mergers & Acquisitions for Citigroup from 2007 to 2009 and also led the firm’s re-engineering effort. She joined Citigroup in 2004 to run Client Strategy for the Global Banking division. She has been included among the “Most Powerful Women in Business” since 2014 by the Fortune magazine and American Banker has recognized her several times as one of the “Most Powerful Women in Banking”. She is a member of the board of directors of Banamex in Mexico, the Association of American Chambers of Commerce in Latin America and the Council of the Americas. Prior to joining Citigroup, Jane was a partner at McKinsey & Company where she worked in London and New York for 10 years serving clients in the financial services industry. She started her career at Goldman Sachs in the Mergers & Acquisitions department in London and then worked for Asesores Bursátiles in Madrid. Mrs. Fraser has an MBA from Harvard Business School and a master of arts in economics from Cambridge University.

Alfredo Ergas S. has been a member of our board of directors since March 2017. Mr. Ergas is an independent director and was elected with the vote of the administrators of the Chilean pension funds. Mr. Ergas chairs the boards of directors of Transportadora de Gas del Perú, Grupo Costanera S.A., David del Curto S.A., EquityBrand S.A., Termotasajero S.A. (Colombia) and Energía 7, and serves as chairman of the finance committee of Transelec S.A. He chairs the board of InBest and participates as member of the advisory committee of the Faculty of Business and Economics of Universidad de Chile. Previously he acted as the regional chief financial officer of Enersis, where he also served in business development and as controller. He was the chief financial officer of Endesa Chile and Smartcom, a telecommunications subsidiary of Endesa Spain. He has also been head of the money market desk of Santiago S.A. Corredores de Bolsa. Mr. Ergas was named in 2006 as the “Best Business Administrator of Universidad de Chile” and selected by his market peers as “CFO of the Year” in 2010 in Revista Capital. He was also named “One of the best Chilean CFO’s Related to Investors 2012” by Lira. Mr. Ergas is a professor of finance at Universidad Chile. Mr. Ergas has a degree in business administration from Universidad de Chile and an MBA from Trium Global Executive, jointly issued by New York University, the London School of Economics and Political Science and the HEC Paris School of Management (école des Hautes Etudes Commerciales de Paris).

Andrés Ergas H. was appointed member of our board of directors in 2017. Previously, he was an advisor to the board of directors since August 2014 until his appointment as director. Currently, he is chairman of the board of Nomads of the Seas and a member of the board of directors of Southwest Investment, Ever, Inersa 1 and Shmates. Previously, he was chairman and chief executive officer of Banco HNS, chairman of the board of directors of Compañía General de Leasing and vice chairman of Factoring Finersa. He has also served on the boards of Banco Edwards, Hotel Plaza San Francisco Kempinsky, BMW Chile, Inmobiliaria Paidahue, Mitsubishi Motors and Dina Trucks Co. Mr. Ergas holds a degree in business administration from the Universidad Diego Portales.

Jean Paul Luksic F. was appointed member of our board of directors in April 2013 and was re-elected in 2017. Mr. Luksic is vice chairman of Quiñenco S.A. and Sociedad Matriz SAAM S.A. Mr. Luksic is also chairman of the board of directors of Antofagasta plc, a position he has held since 2004. Mr. Luksic was appointed to the board of directors of Antofagasta plc in 1990 and was the chief executive officer of Antofagasta Minerals until his appointment as chairman of Antofagasta plc in 2004. He is also director of the board of Antofagasta Minerals, as well as chairman of the Consejo Minero, the industry body representing the largest mining companies in Chile. Mr. Luksic holds a B.Sc. degree in management and science from the London School of Economics and Political Science. Jean Paul Luksic is the brother of Andrónico Luksic.

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Samuel Libnic was appointed member of our board of directors in April 2015 and was re-elected in 2017. He has been the general counsel for Citigroup Inc.’s operations in Latin America since 2007. In April 2010, he became a member of Citigroup Inc.’s Legal Management Committee and in January 2012 was appointed to the Office of Vice President by the board of directors of Citibank, N.A. In September 2013 the legal department of Banamex, Citigroup Inc.’s Mexican banking subsidiary, also began reporting to Mr. Libnic. Mr. Libnic’s current responsibilities include overseeing legal coverage for all products and businesses throughout Latin America and Mexico. Prior to becoming general counsel for the Latin America region, Mr. Libnic held a number of positions since joining the company in 1996 as general counsel of the Global Corporate and Investment Bank for Citibank Mexico, Grupo Financiero Citibank. In 2001, he was named deputy general counsel for Latin America, a position he held until he assumed his current role. From November 2010 until June 2013, Mr. Libnic also acted as head of the Legal Department for Citi Brazil (in additional to his regional role). Before joining Citigroup Inc., Mr. Libnic worked at Shearman & Sterling LLP in New York and with Basham, Ringe and Correa in Mexico. He holds a law degree with honors from the Anahuac University in Mexico, as well as an LL.M from Georgetown Law School, and is licensed to practice law in both Mexico and New York, and is certified as authorized in-house counsel in Florida.

Gonzalo Menéndez D. has been a member of our board of directors since 2001 and was re-elected in 2017. He is also the chairman of Inversiones Vita S.A., and a member of the board of directors of several other companies, including Banchile Asesoría Financiera S.A., Banchile Seguros de Vida S.A., Inversiones Vita Bis S.A., Quiñenco S.A., Compañía Sudamericana de Vapores S.A., Antofagasta plc, Mining Group Antofagasta Minerals S.A., Andsberg Investment Ltd., Andsberg Limited, Inmobiliaria e Inversiones Río Claro S.A., Empresa Nacional de Energía ENEX S.A. and since 2017, SegChile Seguros Generales S.A. He is also vice chairman of Fundación Andrónico Luksic A. and Fundación Educacional Luksic. Previously, Mr. Menéndez served as chief executive officer of the Antofagasta Railway to Bolivia, Banco O’Higgins and Empresas Lucchetti. Since 1990, he has been a member of the board of directors of Banco Latinoamericano de Comercio Exterior S.A. Bladex, being chairman of the board from 1995 to 1998 and since 2002 until the present. Mr. Menéndez was a member of the board of directors and the executive committee at Banco Santiago and a member of the board of directors at Banco de A. Edwards. He was a professor of finance, economics and business policy at Universidad de Chile. Mr. Menéndez was distinguished in 2008 by the Faculty of Economics and Business of Universidad de Chile, as the most outstanding graduate and was also awarded the prize Excelencia 90 as the most distinguished businessman of the year in Chile by AméricaEconomía magazine in 1990. He holds a degree in business administration and accounting from the Universidad de Chile.

Juan Enrique Pino V. has been a member of our board of directors since August 2013 and was re-elected in 2017. Currently, Mr. Pino is the chief risk officer for Citigroup Latin America, a role that he has held since January 2010, initially based in Mexico, and from February 2015 onwards based in the United States. He is a member of the Global Risk Management Executive Committee of Citigroup, and of the executive committees of Citigroup Latin America. Juan Enrique first joined Citigroup in 1985, serving since then in several business and risk management roles, first in Chile and then in other countries in Latin America. He was general manager for Citigroup Chile and Citi Accival Corredores de Bolsa in 2008 and part of 2009, and has been also a board member of several companies in which Citigroup has been a shareholder. Mr. Pino is a Commercial Engineer and graduated from the Universidad Adolfo Ibañez (Chile) in 1983 with a degree in business administration.

Francisco Pérez M. has been a member of our board of directors since 2001 and was re-elected in 2017. Since 1998, Mr. Perez has also served as the chief executive officer of Quiñenco S.A. Mr. Pérez is also chairman of the board of directors of Compañía Sud Americana de Vapores S.A., Empresa Nacional de Energía Enex S.A. and Invexans S.A. Mr. Perez is vice chairman of Tech Pack S.A. He was formerly the chief executive officer of Compañía Cervecerías Unidas S.A., of which he is still a director. Mr. Perez is a member of the board of directors of LQ Inversiones Financieras S.A., Embotelladoras Chilenas Unidas S.A., Cía. Cervecerías Unidas Argentina S.A., Cía. Pisquera de Chile S.A., Cervecera CCU Chile Ltda., Viña San Pedro Tarapacá S.A., Inversiones y Rentas S.A., Nexans, Sociedad Matriz SAAM S.A., Sudamericana, Agencias Aéreas y Marítimas S.A., Hapag-Lloyd and member of the executive committee of Banchile Corredores de Seguros Limitada. Prior to 1991, Mr. Perez was chief executive officer of Citicorp Chile and also was vice president of Bankers Trust in Chile. Mr. Perez holds a degree in business administration from the Pontificia Universidad Católica de Chile and an MBA from the University of Chicago.

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Jaime Estévez V. has been a member of our board of directors since 2007 and was re-elected in 2017, and is currently a member of the board of directors of Cruzados SADP. Previously, Mr. Estévez was chairman of the board of directors of Banco Estado, a Chilean state-owned bank. Additionally, he has served as a director of AFP Provida and AFP Protección, two Chilean private investment pension funds, and as director of Endesa Chile S.A. Mr. Estévez was Minister of Public Works from January 2005 to March 2006, and simultaneously, Minister of Transportation and Telecommunications. He was also a congressman from March 1990 to March 1998 and president of the Lower Chamber of the Chilean congress from March 1995 to November 1996. Mr. Estévez holds a degree in economics from the Universidad de Chile.

Rodrigo Manubens M. has been a member of our board of directors since 2001 and was re-elected in 2017. He is the chairman of Banchile Compañía de Seguros de Vida S.A., director and chairman of the Director Committee of Aguas Andinas S.A. and a director of the Bolsa de Comercio de Santiago (the Santiago Stock Exchange). Mr. Manubens was a member of the board of directors of Banco de A. Edwards from 1999 until 2001. From 1985 to 1999, Mr. Manubens was a member of the board of directors of Banco O’Higgins and retained such position following the merger between Banco O’Higgings and Banco Santiago. From 1995 to 1999, he was chairman of Banco Tornquist in Argentina and a member of the board of directors of Banco Sur in Perú and Banco Asunción in Paraguay. Mr. Manubens also served as a director and chairman of the board of directors of Endesa Chile S.A. for ten years. Mr. Manubens holds a degree in business administration from Universidad Federico Santa María and Universidad Adolfo Ibañez and a master’s degree from the London School of Economics and Political Science.

Thomas G. Fürst has been a member of our board of directors since 2004 and was re-elected in 2017. Previously, Mr. Fürst was the vice chairman of the board of directors of Compañía Cervecerías Unidas S.A. and a member of the board of directors of several other companies, including Embotelladoras Chilenas Unidas S.A., Viña Dassault-San Pedro S.A, Southern Breweries Establishment, CCU Argentina S.A. and Compañía Industrial Cerveceria S.A. (CICSA). Mr. Fürst was a founder and member of the board of directors of Parque Arauco. In addition, he is a partner and member of the board of directors of Plaza S.A. and Nuevos Desarrollos S.A., owners of 15 shopping centers and four shopping centers under construction in Chile, five shopping centers in Perú, and one shopping center and three shopping centers under construction in Colombia. At present, Grupo Plaza is considered the second most prominent chain of malls in South America. Mr. Fürst holds a degree in civil construction from the Pontificia Universidad Católica de Chile.

Senior Management

Our current executive officers are as follows:

Executive Officers |  | Position |  | Age
Eduardo Ebensperger O. |  | Chief Executive Officer |  | 51
Rolando Arias S. |  | Chief Financial Officer (Management and Financial Control Division) |  | 52
Nelson Rojas P. |  | General Legal Counsel |  | 63
Héctor Castagnoli A. |  | Chief Risk Officer |  | 53
Cristián Lagos C. |  | Manager— People and Organization Division |  | 51
Ignacio Vera A. |  | Manager— Operations and Technology Division |  | 58
Marcos Frontaura D. |  | Manager—Large Companies and Real Estate Division |  | 53
Rodrigo Tonda M. |  | Manager- Marketing and Customer Division |  | 46
Joaquín Contardo S. |  | Manager-Individual and SMEs Banking Division |  | 56
Juan Alberdi M. |  | Manager —Special Businesses Division |  | 63
Juan Cooper A. |  | Manager—Consumer Finance Division |  | 56
Felipe Echaiz B. |  | Manager—Global Compliance Division |  | 49
José Miguel Quintana M. |  | Manager—Corporate and Investment Banking Division |  | 55
Oscar Mehech C. |  | Manager—Risk Control Division |  | 52
Juan Palacios G. |  | Manager—Operational Risk and Control Division |  | 40

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Eduardo Ebensperger O. was appointed as our chief executive officer in May 2016. He has held several positions at Banco de Chile including manager of the Commercial Division from 2014 to 2016, manager of the Wholesale, Large Companies and Real Estate Division between 2008 and 2014 and manager of the Large Companies Division between 2005 and 2007. He was the chief executive officer of Banchile Factoring S.A. from 2002 until 2005. Mr. Ebensperger joined Banco de A. Edwards in 1989, where he was appointed as regional branch manager in 1997 and later was the manager of the Medium Sized Companies Division until 2001. Currently, he is member of the boards of directors of Banchile Asesoría Financiera S.A., Banchile Securitizadora S.A., Banchile Administradora General de Fondos S.A. and Socofin S.A. Mr. Ebensperger has a degree in business administration from the Universidad de Chile.

Rolando Arias S. has been our chief financial officer since June 2014. Prior to this position, Mr. Arias was manager of the Research and Planning Area. He served as manager of the Financial Control Area of Banco de Chile after its merger with Banco de A. Edwards from 2002 to 2006. Before this merger, Mr. Arias was in charge of the Planning Area of Banco de A. Edwards from 1997 to 2001. Mr. Arias joined Banco de A. Edwards in 1987 and until 1997 he held various positions related to controlling and planning. Mr. Arias holds a degree in business administration from the Pontificia Universidad Católica de Chile.

Nelson Rojas P. has been our general counsel and secretary of our board of directors since 2004. In 2002, he joined us as deputy general counsel. Mr. Rojas joined Banco de A. Edwards in 1987 as deputy general counsel and was the general counsel and secretary of the board of directors from 1997 to 2002. He is also president of the legal affairs committee of the Chilean Banks Association. Mr. Rojas holds a degree in law from the Universidad de Chile.

Héctor Castagnoli A. has been our Corporate Credit Risk Division manager since July 2016. From 2014 to 2016 he was the Commercial and Corporate Risk manager of Banco BCI. Previously, from 2008 to 2013, he served as the Wholesale and Corporate Risk manager of Banco de Chile and prior to this position he was vice-president of Corporate and Investment Banking at Citibank N.A.’s Chilean branch. Mr. Castagnoli has also held diverse positions such as sales head of the banking division at Sonda and credit analyst at American Express Bank. He is a member of the board of directors of Socofin S.A. Mr. Castagnoli has a degree in industrial engineering from the Pontificia Universidad Católica de Chile and an MBA from the University of Edinburgh in Great Britain.

Cristián Lagos C. has been our People and Organization Division manager since May 2012. From 2008 to March 2012 he was the Corporate Human Resources and Reputational manager of Compañía General de Electricidad S.A. He was the Human Resources manager of Chilesat S.A. and corporate manager of Telmex S.A after those two companies merged. Previously, he was the Planning and Human Resources Division manager at Banco Sudaméricano, and later Scotiabank following the merger of these two banks. Mr. Lagos has a degree in psychology from the Universidad Diego Portales.

Ignacio Vera A. has been our Operations and Technology Division manager since February 2014. From 2009 to 2013, Mr. Vera was the head of Internet, Mobile and Offshore Technology Centers for Barclays Bank. From 2007 to 2009 he was the chief technology service officer of HSBC Mexico. Prior to this position he worked for HSBC in the Canada Development Centre and was in charge of the corporate and trade internet solution (HSBCnet). Mr. Vera was also chief information officer of HSBC Group in Argentina and from 1982 to 1991 he worked at the Stock Exchange Argentina Bank where he held various IT positions. Mr. Vera has a degree in computer science from the Universidad de Buenos Aires, Argentina.

Marcos Frontaura D. was appointed manager of our Large Companies and Real Estate Division in March 2016. Mr. Frontaura was Large Companies manager at Banco O’Higgins between 1993 and 1996 and Real Estate Division manager from 1997 through 1998 at the same bank. Mr. Frontaura was the Large Enterprise Division manager and a Private Banking director at Banco Santander-Santiago between 2008 and 2016. He is a member of the board of directors of Fundación Arturo López Pérez and of Banchile Securitizadora S.A. Mr. Frontaura has a degree in business administration from the Pontificia Universidad Católica de Chile.

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Rodrigo Tonda M. has been our Marketing and Customer Division manager since May 2016. Mr. Tonda joined Banco de Chile in 2009. Prior to his current position, Mr. Tonda served as Marketing and Digital Banking manager between 2014 and 2016, Digital and External Channel manager between 2013 and 2014 and Small and Medium-Sized Businesses manager between 2009 and 2013. Before joining our institution, Mr. Tonda was manager of Small and Medium-Sized businesses at Banco Santander between 2002 and 2007, and he was the manager of its central branches in Santiago from 2007 until 2009. He is also a member of the board of directors of Banchile Factoring S.A. Mr. Tonda holds a degree in business administration from the Universidad de Santiago de Chile and an MBA from the Universidad Adolfo Ibañez.

Joaquin Contardo S. was appointed manager of our Individual and SMEs Banking Division in May 2016. He joined Banco Edwards in 1985 (prior to its merger with Banco de Chile) and since then has held several senior roles in the personal banking and large companies commercial divisions, such as Branch Affairs manager from December 2014 until April 2016, Real Estate Area manager between March 2012 and November 2014, Marketing and Products for Companies between 2009 and 2012 and Large Companies Area manager between January 2008 and November 2009. Additionally, Mr. Contardo is on the board of directors of Banchile Administradora General de Fondos S.A., Socofin S.A. and the executive committee of Banchile Corredores de Seguros Limitada. Mr. Contardo graduated from the accountancy school of the Universidad de Santiago de Chile and holds a master in marketing and commercial management from Escuela Superior de Estudios de Marketing, Madrid (Spain).

Juan Alberdi M. has been our Special Businesses Division manager since May 2016. He joined Banco de Chile in 1980 and has held different positions such as Special Businesses and Foreign Trade Area manager between 2014 and 2016; commercial manager between 2012 and 2014; Wholesale Area manager from 2008 to 2012, and Corporate Banking Area manager between 1997 and 2008. Currently he is a board member of Banchile Securitizadora S.A. Mr. Alberdi has a degree in industrial engineering from the Universidad de Chile and a postgraduate diploma in business administration from the Universidad Adolfo Ibáñez.

Juan Cooper A. was appointed manager of our Consumer Finance Division Banco CrediChile in 2003. Before that, he was chief executive officer of Santander Compañía de Seguros de Vida S.A. from 2001 to 2002 and manager of Santiago Express, the consumer division of Banco Santiago, from 1997 to 2000. He is also currently a member of the board of directors of Socofin S.A., the executive committee of Banchile Corredores Seguros Limitada and the Bancarization Committee of the Chilean Association of Banks. Mr. Cooper has a degree in business administration from the Universidad de Chile and an MBA from the Pontificia Universidad Católica de Chile.

Felipe Echaiz B. was appointed manager of our Global Compliance Division in January 2008. Mr. Echaiz worked for Citibank for ten years and was vice-president and country compliance officer for Citigroup Chile between 2006 and 2007. In 2003 Mr. Echaiz was deputy director of the Anti-Money Laundering and Organized Crime Unit at the Public Prosecutor’s Office. At present, Mr. Echaiz is chairman of the Compliance Committee of the Chilean Association of Banks. Mr. Echaiz is an attorney and has a law degree from the Pontificia Universidad Católica de Chile and a master in finance and economics from the Universidad de Chile.

José Miguel Quintana M. was appointed manager of our Corporate and Investment Division on March 2016. Between April 2015 and March 2016, he was the Corporate and Commercial Banking deputy manager. From 2008 until 2013, he was responsible for the Multinationals Area of the Corporate Banking Division. Mr. Quintana joined Citibank Chile in 1985, serving in several positions across different areas, among others, Operations, Corporate Banking, Sales and Trading, Audit and Risk Management in Chile and in the United States. In 2013, he was appointed Citibank Latin America’s head of Commercial Banking based in Miami, where he served until 2015. Mr. Quintana is a member of the board of directors of Banchile Securitizadora S.A. and Banchile Asesoría Financiera S.A. He holds a degree in business administration from the Universidad Adolfo Ibáñez.

Oscar Mehech C. was appointed manager of our Risk Control Division in July 2008. Before that, he was our Regulatory Policies Division manager in 2008, Global Compliance Division manager from 2006 until 2007 and

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deputy general counsel between 2004 and 2006. Prior to joining the Bank in 2002, he was deputy general counsel at Banco de A. Edwards, an institution that he joined in 1991. Mr. Mehech is the chairman of the internal audit committee of the Chilean Association of Banks and the vice chairman of the surveillance committee at Depósito Central de Valores S.A. He is an attorney and holds a law degree from the Universidad de Chile and an MBA from the Pontificia Universidad Católica de Chile.

Juan Palacios G. was appointed manager of our Operational Risk and Control Division in June 2016. Previously, he was an advisory partner at EY Chile (formerly Ernst & Young Chile) for the financial industry. Prior to this he was head of strategy, risk, human resources and organization and global control at Caja Rural del Sur, Spain. He began his career at Ernst & Young in Madrid reaching the position of director of business risk services. Mr. Palacios holds a degree in economics from the Universidad de Granada (Spain), an MBA from the Escuela de Negocios de Andalucía (Spain) and completed the Programa de Alta Dirección Empresas at IESE, the graduate business school of the the Universidad de Navarra (Spain).

COMPENSATION

The table below presents the amount of compensation, as established by our shareholders, to the members of our board of directors for the year ended December 31, 2016. These amounts include remuneration for services, fees for attendance at meetings of our board of directors, meetings of committees of our board of directors and meetings of board of directors of our subsidiaries, consulting services and travel expenses.

Name of Director |  | Remuneration |  | Fees for Attending Meetings of our Board of Directors |  | Fees for Attending Meetings of Committees of our Board of Directors and Meetings of the Board of Directors of our Subsidiaries(1) |  | Consulting |  | Total |
|  | (in millions of Ch$) |
Pablo Granifo Lavín |  | 543 | (2) | 49 |  | 388 |  | — |  | 980 |
Andrónico Luksic Craig |  | 169 |  | 11 |  | — |  | — |  | 180 |
Jane Fraser |  | — |  | — |  | — |  | — |  | — |
Jorge Awad Mehech |  | 56 |  | 27 |  | 97 |  | — |  | 180 |
Gonzalo Menéndez Duque |  | 56 |  | 25 |  | 116 |  | 25 |  | 222 |
Jaime Estévez Valencia |  | 56 |  | 27 |  | 141 |  | — |  | 224 |
Rodrigo Manubens Moltedo |  | 56 |  | 23 |  | 46 |  | — |  | 125 |
Jorge Ergas Heymann |  | 56 |  | 13 |  | 44 |  | — |  | 113 |
Francisco Pérez Mackenna |  | 56 |  | 19 |  | 61 |  | — |  | 136 |
Thomas Fürst Freiwirth |  | 56 |  | 20 |  | 37 |  | — |  | 113 |
Jean-Paul Luksic Fontbona |  | 56 |  | 7 |  | — |  | — |  | 63 |
Juan Enrique Pino Visinteiner |  | — |  | — |  | — |  | — |  | — |
Samuel Libnic |  | — |  | — |  | — |  | — |  | — |
Other subsidiary directors |  | — |  | — |  | 150 |  | — |  | 150 |
Total |  | 1,160 |  | 221 |  | 1,080 |  | 25 |  | 2,486 |

(1) Includes fees paid to members of the Advisory Committee of Banchile Corredores de Seguros Ltda. of Ch$17 million.

(2) Includes an incentive payment of Ch$374 million for achieving the Bank’s forecasted earnings

For the year ended December 31, 2016 fees paid for advisory services to the board of directors were Ch$537 million, while travel and other related expenses amounted to Ch$146 million.

Consistent with Chilean law, we do not disclose to our shareholders, or otherwise make public, information regarding the compensation of our executive officers. For the year ended December 31, 2016, the aggregate amount of compensation paid to our executive officers, including the executive officers of our subsidiaries, was Ch$10,921 million. Pursuant to the Chilean Corporations Law, our directors/audit committee must approve compensation plans,

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but we are not required to have a compensation committee. For the year ended December 31, 2016, no amounts were set aside or accrued by us to provide pension, retirement or similar benefits for our directors and officers. None of our directors is a party to any agreement with us or any of our subsidiaries that provides for benefits upon termination of his appointment as a director.

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BOARD PRACTICES

Governance Practices

The board of directors delegates certain functions and activities to our committees to research, evaluate and report to the board of directors regarding specific matters which may affect our businesses.

The Directors/Audit Committee

Prior to March 24, 2005, our directors committee and audit committee were separate committees performing independent functions for the board of directors. On March 24, 2005, the board of directors approved the merger of our directors committee with our audit committee, forming the directors/audit committee. The directors/audit committee’s primary objectives are to seek the efficiency, maintenance, application and functioning of our internal control systems and compliance with applicable rules and procedures governing our business; to identify our business risks; to supervise the activities of Internal Audit, ensuring their independence from management; to serve as an mediator and coordinator of tasks between the internal audit work and our independent auditors; to act as a communication channel between our internal audit team, our independent auditors and our board of directors; and to perform the duties established by article 50 bis of the Chilean Corporations Law.

Our directors/audit committee is composed of three members appointed by the board of directors. The directors/audit committee is currently composed of the following individuals:

· Jaime Estevez V. (financial expert);

· Alfredo Ergas S.; and

· Juan Enrique Pino V.

Mr. Estevez was appointed as member of the directors/audit committee by our board of directors at the meeting held on April 12, 2007. Mr. Pino was appointed to the directors/audit committee by our board of directors at the meeting held on August 25, 2013. Mr. Ergas was appointed to the directors/audit committee by our board of directors at the meeting held on March 23, 2017. Messrs. Estevez and Ergas satisfy the independence requirements of both Chilean law and Rule 10A-3 under the Exchange Act and are full voting members of our directors/audit committee.

Mr. Juan Enrique Pino is exempt from the independence requirements of Rule 10A-3 of the Exchange Act pursuant to the exemption under Rule 10A-3(b)(1)(iv)(D). Pursuant to that exemption, Mr. Pino is a non-voting member of our directors/audit committee with respect to all matters required to be addressed by our directors/audit committee under U.S. federal securities laws.

The directors/audit committee met 19 times during 2016. The budget of the directors/audit committee is approved annually at the ordinary annual shareholders’ meeting. The directors/audit committee satisfies the applicable requirements of the SBIF and operates pursuant to a charter document. The SBIF recommends that at least one of the members of the directors/audit committee be experienced with respect to the accounting procedures and financial aspects of banking operations. The directors/audit committee submits a report regarding its activities to our board of directors after each directors/audit committee meeting and presents an annual report at our ordinary annual shareholder’s meeting. As established in the directors/audit committee’s charter, the chief executive officer, the general counsel and the manager of our Risk Control Division, or their respective deputies, shall also attend the directors/audit committee meetings. The directors/audit committee may also invite other persons to attend meetings.

The directors/audit committee may appoint independent personnel to carry out specific duties.

· The directors/audit committee’s specific objectives include:

· Seeking efficiency, maintenance, application and functioning of our internal control systems, and compliance with rules and procedures;

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· Supervising compliance with rules and procedures governing the banking business and identifying the business risks of our and our subsidiaries’ activities;

· Supervising the activities of our Risk Control Division and ensuring its independence from management;

· Serving as an intermediator and coordinator of tasks between our internal audit work and our independent auditors, and acting as a communication channel between these teams and our board of directors;

· Proposing to the board of directors the independent auditors and the credit rating agencies to be proposed at the shareholders meeting;

· Analyzing the reports, content, procedures and scope of the revisions by our independent auditors and credit rating agencies;

· Analyzing the reports of internal audits and revisions and analyzing and reviewing the annual audit program;

· Analyzing the interim and annual financial statements;

· Analyzing our financial statements included in the Form 20-F;

· Gathering information on accounting changes occurring during the year and their effects;

· Reviewing issues affecting the internal control systems;

· Analyzing the remuneration systems and compensation plans for managers and executive officers;

· Analyzing the 2016 annual performance self-evaluation process;

· Analyzing related party transactions pursuant to Title XVI of the Chilean Corporations Law;

· Analyzing policies relating to operational risk and progress in the risk-management process and SOX self-evaluation;

· Analyzing and informing on matters related to the Global Compliance Division, principally regarding the revision of policies for detecting and sanctioning money laundering transactions; and

· Reviewing customer claims filed with the SBIF and the Customer Defense Division of the Chilean Association of Banks and Financial Institutions.

Portfolio Risk Committee

The main function of the portfolio risk committee is to inform our board of directors of changes in the composition and risk of our loan portfolio, and our corresponding global exposure, sector-specific exposure or business-specific exposure. The portfolio risk committee closely reviews the performance of our principal debtors, past-due loan ratios, past-due loan indicators, write-offs and allowances for loan losses.

The portfolio risk committee prepares proposals for discussion with, and approval by, our board of directors with respect to credit policies, portfolio evaluation methods and the calculation of allowances for expected loan losses. The portfolio risk committee also performs analysis of the adequacy of allowances, authorizes extraordinary charge-offs of loans once recovery attempts have been exhausted and controls the liquidation of assets acquired in lieu of payment.

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The portfolio risk committee meets on a monthly basis and is composed of the chairman of our board of directors, two additional members of our board of directors, our chief executive officer; the chief risk officer, the Individual and SMEs Banking Division manager and the deputy manager of the Information Intelligence Risk Area.

Credit Committees

Our governance structure relating to the evaluation process of commercial loans is based on the segments and risks involved. Each credit decision should be made with the participation of committee members with sufficient authority over a particular type of loan.

A member of the Corporate Credit Risk Division is required to approve most credit decisions exceeding UF 6,000. Such decisions are made by different loan committees, the highest of which, in terms of hierarchy, is the board loan committee. The Corporate Credit Risk Division participates independently and autonomously in each committee from our business areas.

The board loan committee meets on a weekly basis and reviews all transactions exceeding UF 750,000. In addition, our board loan committee must review and approve certain transactions set forth in our Politically Exposed Persons (PEPs) Policy. The board loan committee is composed by all the members and advisors of our board of directors, our chief executive officer and the chief risk officer.

For retail banking, we have loan committees that in exceptional cases review individual customers when they do not meet our customer profile policies, payment behavior requirements or maximum financing amounts.

Finance, International and Market Risk Committee

The main function of the finance, international and market risk committee is to analyze the evolution of our financial positions and the market risks (price and liquidity) that these financial positions generated, particularly the control of risks related to internal and regulatory limits and/or warnings. This committee also analyzes international financial exposure and major credit exposures generated by derivative transactions.

The finance, international and market risk committee meets monthly and is composed of the chairman of our board of directors, four other members or advisors of our board of directors, our chief executive officer, the manager of our Corporate and Investment Banking Division, our chief risk officer, our corporate treasurer and the manager of our financial risk area. Committee members conduct analyses and make presentations to the committee regarding certain matters, including:

· Knowledge of current market risks, which allows forecasting of potential future losses;

· Review of estimated results of certain financial positions generated in isolation in order to measure the risk-return ratio of the treasury businesses, as well as changes in and forecasts of the use of capital based on best estimates of future credit and market risks;

· Analysis of the liabilities of international financial exposure and major credit exposures generated by derivative transactions; and

· The design of policies and procedures for setting, controlling and reporting financial position limits and warnings.

Asset Laundering and Financing of Terrorism Prevention Committee

The asset laundering and financing of terrorism prevention committee was set up in April 2006 with the purpose of defining the policies and procedures that would comprise the asset laundering and financing of terrorism prevention system, as well as evaluating compliance and deciding on all matters related to these subjects.

This committee includes two members of our board of directors, our chief executive officer, and the chief executive officer of Banchile Administradora General de Fondos S.A. The manager of our Risk Control Division, the manager of our Global Compliance Division, our general counsel, the manager of our Operations and

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Technology Division and the manager of our asset laundering prevention area may also attend and participate in the meetings as non-voting members.

The asset laundering and financing of terrorism prevention committee meets quarterly and has the following functions:

· To approve the policies and procedures concerning the gathering of information on customers and their activities and the acceptance and monitoring of their accounts, products and operations;

· To approve policies and procedures concerning unusual transaction detection systems; formal channels of information to senior management; and monitoring, analysis and reporting mechanisms;

· To approve policies and procedures concerning surveillance methods and relations with correspondent banks;

· To approve policies and procedures concerning staff selection, training programs and codes of conduct;

· To approve the policies and procedures concerning asset laundering and terrorism financing prevention;

· To appoint persons to perform specific functions in accordance with current regulations on the prevention of asset laundering and terrorism financing. This includes special guidelines related to monitoring and controlling transactions associated with PEPs, such as recording and updating information while granting special approval;

· To analyze the results of the reviews conducted to verify compliance with current policies and procedures;

· To consider the transactions analyzed and decisions made by the transactions analysis committee;

· To consider activities developed to train staff in asset laundering and terrorism financing prevention;

· To consider and approve modifications to procedures proposed by our Global Compliance Division that improve existing controls for the prevention of asset laundering and terrorism financing; and

· To inform our board of directors of regulatory changes related to the prevention of asset laundering and financing of terrorism.

Upper Operational Risk Committee

Created in April 2014, the Upper Operational Risk Committee is responsible for (i) identifying the Bank and its subsidiaries’ exposure to operational risk at both an entity and business level; (ii) evaluating our corporate strategy for managing operational risk, information security management system, business continuity and reputational risk; (iii) approving strategies as defined by the Operational Risk Executive Committee in accordance with the Bank’s operational risk policy; (iv) encouraging the establishment of guidelines and directing efforts to properly manage and mitigate operational risk; (v) reporting to the board on the management model and the level of operational risk exposure of the Bank and its subsidiaries and additional mitigation and/or prevention efforts adopted by the Bank; (vi) ensuring compliance with the current regulatory framework and optimizing capital use; (vii) ensuring compliance with the Bank’s operational risk policy; and (viii) ensuring that our strategy and defined plans ensure the solvency of the Bank and its subsidiaries in the long run by avoiding risk contingencies that could jeopardize the continuity of the Bank.

This committee is composed of the chairman of our board of directors, two additional members of our board of directors, our chief executive officer, our general counsel, the manager of our Operational Risk and Control Division, the manager of our Operations and Technology Division, and the manager of our Operational Risk Area.

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Leasing Committee

The main function of the Leasing Committee is to review the monthly evolution and results of our Leasing Area by means of a report that consolidates the management of the business divisions of the Bank.

This committee includes the chairman of our board of directors, our chief executive officer, the manager of our Large Companies and Real Estate Division, the manager of our Individual and SMEs Banking Division, the manager of the Wholesale Companies and Leasing Area and the manager of the Leasing Area.

Factoring Committee

The Factoring Committee was set up in 2013, after the merger of Banchile Factoring S.A. with us. Its purpose is to analyze the evolution and results of our Factoring Area in terms of volume, prices, margins, provisions and expenses and analyze the factoring product for each business area of the Bank.

This committee is chaired by the chairman of our board of directors, one other member of our board of directors, our chief executive officer, the manager of our Large Companies and Real Estate Division, the manager of our Individual and SMEs Banking Division, the manager of the Large Companies (Metropolitan Zone), Factoring and Foreign Trade Area and the manager of the Factoring Area.

Consumer Finance Division Committee

The main purpose of the Consumer Finance Division Committee is to analyze on a monthly basis the evolution and results of our Consumer Finance Division, its growth, and its strategies to gain new customer segments and maximize the results of the division.

This committee includes the chairman of our board of directors, two additional members of our board of directors, our chief executive officer, the manager of our Large Companies and Real Estate Division and the manager of our Consumer Finance Division.

Banchile Corredores de Seguros Executive Committee

The main purpose of the Banchile Corredores de Seguros Executive Committee is to analyze the growth and results of our insurance brokerage subsidiary.

This committee is composed of the chairman of our board of directors, one other member of our board of directors, our chief executive officer, the manager of our Individual and SMEs Banking Division, the manager of our Consumer Finance Division and the chief executive officer of Banchile Corredores de Seguros Ltda.

Committees composed of Banco de Chile’s senior management

The main committees composed of Banco de Chile’s senior management executives are:

Management Committee

The management committee, the highest coordinating body of our management, is chaired by our chief executive officer, and its principal function is to discuss main strategic guidelines and to analyze the market and the banking industry.

This committee resolves issues relating to our internal policies and analyzes our performance. In this committee, numerous divisions exchange their points of view as to our business and prioritize joint initiatives. Each year, this committee outlines the foundations for our annual plan. After the individual annual plan for each business area is agreed upon by our chief executive officer and each division manager, under the coordination of our chief financial officer, the overall plan is submitted to our board of directors for approval. This committee also reviews progress and budgets for approved plans on a monthly basis.

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Disclosure Committee

In May 2003, we established the disclosure committee to ensure accurate market disclosure of our and our subsidiaries’ consolidated financial information. The members of the disclosure committee include our chief financial officer, our chief accountant, our chief legal counsel for international, financial and investment banking matters, the manager of our Research and Planning Area, and the manager of our Monitoring and Risk Management Area. The manager of our Risk Control Division may participate in the Committee as well.

The members of the disclosure committee are involved in reviewing quarterly reports and in general all financial information disclosed by us prior to each disclosure.

Ethics Committee

The ethics committee was established in 2005 to define, promote and regulate behavior of professional and personal excellence consistent with our philosophy and values to be followed by all our staff in order to meet the expectations of our customers.

To meet these goals and promote a culture of ethical behavior, the ethics committee sets policies on ethics and ensures their compliance, develops training plans related to ethics in our business, and reinforces positive behavior among our staff. The ethics committee also acts as a forum to address, discuss and resolve any conduct by our staff that is inconsistent with our values. This committee is chaired by the manager of our People and Organization Division and includes our general counsel, the manager of our Risk Control Division, the manager of our Global Compliance Division, the manager of our Consumer Finance Division, and the manager of our Individual and SMEs Banking Division.

Operational Risk Executive Committee

Created in 2009, the operational risk executive committee is responsible for identifying, prioritizing and establishing strategies to mitigate key operational risk events relating to internal and external fraud; risks associated with customer, product and business practices; damage to tangible assets; and disturbance of normal activity resulting from system malfunctions or failures in executing, delivering and processing products/services. This committee is also responsible for defining and evaluating our corporate strategy for managing operational risk, establishing guidelines and directing efforts to create controls and improve internal processes in order to reduce operational losses.

To comply with these objectives and foster an awareness of operational risk, this committee promotes a series of training activities and communicates to our staff important information relating to operating risks.

This committee is chaired by our chief executive officer and includes the chief risk officer, the manager of our Operational Risk and Control Division, our general counsel, our chief financial officer, the manager of our Operations and Technology Division, the manager of our Marketing and Customer Division and the manager of our Operational Risk Area. The manager of our Risk Control Division, the manager of the Clients Area of the Commercial Division and the head of the Security and Risk Prevention Area may participate in this committee as non-voting members.

Quality Committee

This main objective of this committee is to generate strategic guidelines for decision-making on issues related to the attention of customers, through all channels available at the bank, by means of the analysis of customer perception and relevant competition. In addition, this committee supervises projects and initiatives aimed at increasing the permanence and referrals of our clients.

This committee is chaired by our chief executive officer, the manager of our Large Companies and Real Estate Division, the manager of our Individual and SMEs Banking Division, the manager of our Consumer Finance Division, the manager of our Operations and Technology Division, the manager of our Marketing and Customer Division, the manager of our Clients Area and the manager of the our Quality Area. The chairman of our board of

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directors, the manager of our People and Organization Division, and the manager of our Operations, Products and Services Area also attend and participate in the meetings as permanent attendants.

Policies and Procedures

Our board of directors has approved policies and procedures addressing several matters. In adittion, the Merger Agreement between us and Citibank Chile provided that as a general rule our board of directors would approve and implement certain policies and procedures relating to the operation of the joint entity.

At the time of filing of this annual report, our board of directors has approved policies and procedures regarding the following issues, among others:

· Anti-Money Laundering;

· Foreign Corrupt Practices Act;

· Office of Foreign Assets Control;

· Insider Trading;

· Regulation K—Debts Previously Contracted;

· Regulation K—Equity Activity;

· Regulation W (23 A/B);

· Code of Conduct;

· Fair Lending;

· Personal Trading Policy;

· Loans to Directors;

· Independent Research;

· Charitable Contributions;

· Chinese Walls;

· Anti-Tying;

· Mandatory Absence Policy;

· Compliance Policy/Program;

· Administration of Subsidiaries;

· Fraud Management;

· Anti-Boycott;

· Issue Tracking, Management and Escalation Process;

· Operational Risk;

· Credit Risk;

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· Vendor Selection and Management Process;

· Web Site Standards;

· Capital Expenditure Policy;

· Expense Management Policy;

· Accounting Policies and Procedures;

· New Products and Services Policy;

· Tax Standards for Tax Sensitive Transactions;

· Tax Policy and Procedures;

· Fiduciary Policy;

· Mergers and Acquisitions Policy;

· Records Management;

· Electronic Transportable Media;

· Volcker Rule;

· Market Risk;

· Liquidity Risk;

· Crime Prevention Model Policy;

· FATCA Policy;

· Fair Value Policy;

· Capital Management Policy;

· Compliance Program for Antitrust Regulation;

· Manual for Handling Information of Interest to the Market; and

· PEPs Policy.

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EMPLOYEES

The following table shows a breakdown of our full-time, permanent employees at the dates indicated:

|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
Banco de Chile |  | 11,190 |  | 11,323 |  | 11,199 |
Subsidiaries |  | 3,613 |  | 3,650 |  | 3,412 |
Total |  | 14,803 |  | 14,973 |  | 14,611 |

As of December 31, 2016, we had 14,611 employees (on a consolidated basis). 8,388 of our employees (including Banco de Chile and subsidiaries) were unionized, which represented 57.4% of the total employees of the Bank and its subsidiaries. As of the same date, all management positions were held by non-unionized employees.

In 2014, we renegotiated the existing collective bargaining agreements with five of the Bank’s unions and one of our subsidiaries’ (Promarket) unions. Although some of the collective bargaining agreements associated with our unions were due to expire in 2015, we decided to renegotiate them in advance during 2014. Therefore, we reached four-year agreements expiring in 2018 for all of the collective bargaining agreements renegotiated with the Bank’s unions. In the negotiation of Promarket’s union, we agreed to a three-year agreement that expires in 2017. During 2016 we renegotiated existing collective bargaining agreements with the unions of three of our subsidiaries, Socofin, Banchile Administradora General de Fondos and Banchile Corredores de Bolsa. In the case of Socofin, we reached a four-year agreement, which is due to expire in 2020. We reached three-year agreements with the unions of both Banchile Administradora General de Fondos and Banchile Corredores de Bolsa, which will expire in 2019.

On December 31, 2016, our former credit pre-evaluation subsidiary (Promarket S.A.) was merged into the bank. As a result, Promarket’s union was integrated into the Bank. Based on the last collective bargaining agreement signed by Promarket and its union, a new collective bargaining process between the Bank and the former Promarket union will take place in 2017.

We believe all of these agreements reflect the satisfactory relationships between the Bank and its employees, while reinforcing our commitment to their career development.

We have comprehensive personnel training and development programs that include internal courses on operational, technical and commercial matters, as well as participation in external seminars and conferences. In 2016, the total cost of training programs was approximately 0.4% of our consolidated personnel expenses. These expenses were associated with 889 training courses that were attended by 37,055 employees. In addition, for the year ended December 31, 2016 the Bank granted 145 scholarships to staff members for specialization purposes.

We do not maintain any pension or retirement programs for the vast majority of our employees. We do, however, pay certain long-serving key employees a severance payment upon retirement. Although we have provided productivity bonuses to individual employees on a discretionary basis, we do not maintain a formal profit-sharing plan.

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SHARE OWNERSHIP

Mr. Andronico Luksic and Mr. Jean Paul Luksic, members of our board of directors since March 2002 and April 2013, respectively, together with members of their family, control Quiñenco S.A. (“Quiñenco”). As of April 21, 2017, Quiñenco directly and indirectly owns 50% of LQ Inversiones Financieras S.A. (“LQIF”), which in turns owns directly 26.32% of our outstanding shares and 0.24% through Inversiones LQ-SM Ltda. (“LQ-SM”). Quiñenco also directly holds 0.11% of our total common stock. Additionally, Quiñenco holds 51.06% of the voting rights in Banco de Chile (directly and indirectly through shares of Sociedad Matriz del Banco de Chile S.A. (“SM-Chile”) that are owned by LQIF and LQ-SM. See Item 7. Major Shareholders and Related Party Transactions—Major Shareholders—footnote (3)).

LQIF and LQ-SM are investment vehicles incorporated under Chilean law through which Quiñenco and Citigroup hold their ownership interests in Banco de Chile. As part of the strategic partnership between Citigroup and Quiñenco, they entered into a framework agreement which was included in our 6-K filed on July 20, 2007. Pursuant to this agreement and following the merger of Citibank Chile into Banco de Chile, Quiñenco and Citigroup became the shareholders of LQIF, the parent corporation of SM-Chile and Banco de Chile, among other companies. LQ-SM is an investment vehicle whose major shareholder LQIF owns 99.99% of its shares.

As of April 21, 2017, Citigroup is the owner of 50% of LQIF and Quiñenco, directly and indirectly, owns 50% of LQIF. Regardless of any increase in participation by Citigroup, however, the framework agreement provides that Quiñenco will remain in control of LQIF and the corporations that are directly or indirectly controlled by LQIF. Accordingly, Quiñenco will maintain the power to elect the majority of the directors of LQIF, SM-Chile and Banco de Chile.

None of our directors or senior management directly owns 1% or more of our outstanding common stock. Further, none of our directors (including Mr. Andronico Luksic and Mr. Jean Paul Luksic) or senior management have different or preferential voting rights with respect to the shares they own.

We do not have any arrangements for involving employees in our capital, including any arrangements that involve the issue or grant of options of our shares or securities.

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Item 7 Major Shareholders and Related Party Transactions

MAJOR SHAREHOLDERS

Ownership Structure

As described in “Item 4. Information on the Company—History and Development of the Bank—History—The 1982—1983 Economic Crisis and the Central Bank Subordinated Debt,” the Chilean banking system, including us, experienced significant instability during that time that required the Central Bank and the Chilean government to provide financial assistance to most Chilean private sector banks which resulted, pursuant to Law No. 18,818 enacted in 1989, in the repurchase by us of our portfolio of non-performing loans from the Central Bank and the assumption of the Central Bank’s subordinated debt relating to our non-performing loans.

In November 1996, pursuant to Law No. 19,396, our shareholders approved a reorganization by which we were converted into a holding company named SM-CHILE. In turn, SM-CHILE organized a new wholly owned banking subsidiary named Banco de Chile, to which it contributed all of its assets and liabilities other than the Central Bank subordinated debt. In addition, SM-CHILE incorporated SAOS S.A. (“SAOS”), a special purpose legal vehicle created by Law No. 19,396, whose only business purpose is to repay the Central Bank indebtedness. In exchange for assuming the Central Bank indebtedness, SAOS received from SM-CHILE a certain portion of our shares pledged as collateral in favor of the Central Bank to secure payment to the Central Bank. Pursuant to applicable law and the bylaws of both SAOS and SM-CHILE, the economic rights of our shares held by SAOS belong to the Central Bank; however, their voting rights are exercised by the shareholders of SM-CHILE at Banco de Chile’s shareholders’ meetings.

Currently, our major shareholder LQIF holds 51.06% (together with LQ-SM, as further explained below) of the voting rights of our shares. LQIF and Inversiones LQ-SM Ltda. are vehicles incorporated under Chilean law through which Quiñenco S.A. and Citigroup hold their ownership interests in Banco de Chile. Additionally, Quiñenco S.A. has a direct participation of 0.11% in our total common stock. The voting rights of LQIF and LQ-SM is the result of the right of LQIF and LQ-SM, pursuant to applicable law and bylaws, to vote (i) our shares owned by LQIF and LQ-SM; (ii) our shares owned by SM-CHILE, based on the ownership percentage of LQIF and LQ-SM in SM-CHILE; and, (iii) our shares owned by SAOS, as a shareholder of SM-CHILE, based on the ownership percentage of LQIF and LQ-SM in SM-CHILE, at our shareholders’ meetings. According to the bylaws of SM-CHILE, the voting rights of SM-CHILE, shares (Series A, B and D) which in turn possess voting rights over Banco de Chile shares, are exercised in accordance with the following rule: each share of SM-CHILE, exercises the voting rights of one of our shares plus 2.38337827 of our shares owned by SAOS. The latter factor is the result of dividing the number of our shares owned by SAOS (28,593,701,789) by the number of total outstanding shares of SM-CHILE, Series A, B and D (11,997,131,195). Consequently, each SM-CHILE share (Series A, B and D) with voting rights over our shares may vote 3.38337827 shares of Banco de Chile. SM-CHILE’s Series E exercises voting rights of Banco de Chile shares in a one-to-one ratio.

Major Shareholders

The following table sets forth certain information regarding the ownership of outstanding shares as of April 21, 2017 for the following:

· each person or entity who is known by us to own beneficially more than 5% of our outstanding shares capital or voting rights; and SAOS, LQIF and SM-Chile.

· our directors and members of our executive management group, as a group.

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Ownership in Banco de Chile(1)

(As of April 21, 2017)

Name |  | Amount Owned |  | Percentage |
SAOS(2) |  | 28,593,701,789 |  | 29.29 | %
SM-CHILE |  | 12,138,561,434 |  | 12.43 | %
LQIF and LQ-SM(3) |  | 25,927,220,319 |  | 26.56 | %
Directors and executive officers as a group(4) |  | 3,259,463,247 |  | 3.34 | %

Voting Rights in Banco de Chile

(As of April 21, 2017)

Name |  | Amount Owed |  | Percentage |
LQIF and LQ-SM |  | 49,845,161,862 |  | 51.06 | %
Directors and executive officers as a group(5) |  | 3,532,954,070 |  | 3.62 | %

(1) Percentages are based on 97,624,347,430 shares outstanding as of April 21, 2017. Each share has one vote and all shares have identical voting rights. We have no shares outstanding with special voting rights.

(2) SM-CHILE beneficially owns 100% of SAOS. Our shares owned by SAOS (which are all pledged as collateral in favor of the Central Bank to secure repayment of the Central Bank indebtedness) possess economic rights that belong to the Central Bank, although the voting rights, pursuant to the bylaws of both SAOS and SM-CHILE, are exercised by the shareholders of SM-CHILE, at the Bank’s shareholders’ meetings. In terms of economic rights, all classes of shares of SM-Chile have the right to receive dividends, with the exception of class A shares, which do not have this right (classes B, D and E are entitled to dividends from the income generated by SM-Chile when we decide to distribute dividends).

(3) LQIF and LQ-SM hold 47.13% and 11.11%, respectively, of SM-Chile’s total shares. The total percentage ownership of LQIF and LQ-SM in SM-CHILE was calculated by adding the total number of shares of LQIF and LQ-SM, as shareholders of record, divided by the total number of shares issued by SM-Chile. LQIF and LQ-SM do not beneficially own all of our shares owned by SM-CHILE because SM-CHILE has, as of April 21, 2017, a total of 16,348 shareholders. LQ-SM is an investment vehicle whose major shareholder LQIF owns 99.99% of its shares. As of its incorporation date (August 26, 2002), we were informed that LQ-SM’s total capital was CLP$73,175,029,140. In connection with the framework agreement executed between Citigroup, Inc. and Quiñenco S.A. in July 2007 and following the merger of Citibank Chile into Banco de Chile, Citigroup became a shareholder of LQIF. As of April 21, 2017, Citigroup is the owner of 50% of LQIF, and Quiñenco directly and indirectly owns 50% of LQIF. Regardless of any increase in participation by Citigroup, however, the agreement provides that Quiñenco will remain in control of LQIF and the corporations that are directly or indirectly controlled by LQIF. Accordingly, Quiñenco will maintain the right to elect the majority of the directors of LQIF, SM-CHILE and Banco de Chile. As of December 31, 2016, members of the Luksic family or their affiliates beneficially owned 81.4% of the common shares of Quiñenco S.A. Mr. Andrónico Luksic and Mr. Jean Paul Luksic are members of our board of directors.

(4) Percentage reflects direct and indirect share ownership, excluding the share ownership of Mr. Andronico Luksic and Mr. Jean Paul Luksic, members of our board of directors, whose direct and indirect ownership is reflected and discussed under the share ownership of LQIF and LQ-SM above.

(5) Percentage reflects direct and indirect share ownership, excluding the share ownership of Mr. Andronico Luksic and Mr. Jean Paul Luksic, members of our board of directors, whose direct and indirect ownership is reflected and discussed under the share ownership of LQIF and LQ-SM above.

The following charts provide additional information on the voting rights held by LQIF and LQ-SM as of April 21, 2017:

Voting rights of LQIF in Banco de Chile

Ownership |  | Shares owned by LQIF |  | Voting Ratio |  | LQIF Voting Shares as a result of the application of Voting Ratio in BCH |  | Voting Rights of LQIF (as %) in BCH |
Direct ownership in BCH |  | 25,694,731,690 |  | 1.00000000 |  | 25,694,731,690 |  | 26.32 | %
Shares SM-A |  | — |  | 3.38337827 |  | — |  | — |
Shares SM-B |  | 5,497,274,771 |  | 3.38337827 |  | 18,599,360,004 |  | 19.05 |
Shares SM-D |  | 223,364,308 |  | 3.38337827 |  | 755,725,945 |  | 0.77 |
Shares SM-E |  | — |  | 1.00000000 |  | — |  | — |
Total LQ-SM in BCH |  | 31,415,370,769 |  | — |  | 45,049,817,639 |  | 46.14 | %

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Voting rights of LQ-SM in Banco de Chile

Ownership |  | Shares owned by LQ-SM |  | Voting Ratio as set in SM-CHILE By laws |  | LQ-SM Voting Shares as a result of the application of Voting Ratio in BCH |  | Voting Rights of LQ-SM (as % ) in BCH |
Direct ownership in BCH |  | 232,488,629 |  | 1.00000000 |  | 232,488,629 |  | 0.24 | %
Shares SM-A |  | 377,528,973 |  | 3.38337827 |  | 1,277,323,323 |  | 1.31 |
Shares SM-B |  | 971,080,384 |  | 3.38337827 |  | 3,285,532,269 |  | 3.37 |
Shares SM-D |  | — |  | 3.38337827 |  | — |  | — |
Shares SM-E |  | — |  | 1.00000000 |  | — |  | — |
Total LQ-SM in BCH |  | 1,581,097,986 |  | — |  | 4,795,344,221 |  | 4.92 | %

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RELATED PARTY TRANSACTIONS

In the ordinary course of our business, we engage in a variety of transactions with certain of our affiliates and related parties. Financial information concerning these transactions is set forth in Note 39 to our audited consolidated financial statements as of and for the year ended December 31, 2016, appearing elsewhere in this annual report. In accordance with the Chilean Corporations Law, related party transactions in publicly held corporations and its affiliates are defined as every negotiation, act, contract or operation in which the corporation deals with any of the following persons: (i) one or more persons related to the corporation, in accordance with the Chilean Securities Law No. 18,045; (ii) a director, manager, administrator, main executive or liquidator of the corporation, acting on its own behalf or on behalf of third parties, or their respective husband or wife or any other person to which such director, manager, administrator, main executive or liquidator, or their husband or wife has a second degree relationship with (either by consanguinity or affinity); (iii) companies or corporations in which the persons mentioned in the previous item are owners, directly or through other juridical or natural persons, of 10% or more of its capital, directors, managers, administrators or main executives; (iv) those established in the bylaws of the corporation or those reasonably agreed by the board of directors; or (v) persons who acted as a director, manager, administrator, main executive or liquidator of the corporation within 18 months of the relevant transaction.

We may only enter into transactions with related parties if (i) the purpose of the transaction is in our best interest, (ii) the transaction reflects prevailing market prices, terms, and conditions and (iii) the transaction complies with the requirements and procedures specified in the Chilean Corporations Law, which requires our board of directors to approve the relevant transaction based upon the criteria mentioned in items (i) and (ii) of this paragraph. In order for our board of directors to approve any such transactions, the related party involved in or negotiating the transaction must give prior notice to our board of directors.

A violation of these provisions shall not affect the transaction’s validity, but shall grant us, our shareholders or third parties an indemnification right to claim damages for the benefit of the company. The amount of damages claimed shall be equal to the sum of the benefits improperly obtained by the related party as a result of the relevant transaction. All board resolutions approving such related party transactions must be reported to our shareholders at the following ordinary annual shareholders’ meeting. Violations of this provision may result in administrative or criminal sanctions and civil liability to shareholders or third parties who suffer losses as a result of such violation.

The following transactions with related parties may be executed without complying with the requirements previously mentioned, subject to the prior approval of our board of directors: (i) transactions that are not considered material (for this purpose, an act or contract is deemed material if (1) it exceeds 1% of our paid-in capital and reserves and it also exceeds UF 2,000 or (2) it exceeds UF 20,000; and there is a presumption that all contracts celebrated within a period of 12 months constitute one single transaction, irrespective of whether they are executed in one or more separate transactions during such period of time); (ii) transactions that, according to a general policy of customary transactions adopted by the board of directors of the corporation, are considered customary in connection with our corporate purpose; and (iii) transactions among corporations in which we own, directly or indirectly, at least 95% of the stake of the counterparty.

In connection with number (ii) above, on December 29, 2009, our board of directors established the following general policy which permits us to carry out certain transactions with related parties without the requirements and procedures set forth in the Chilean Corporations Law. The general policy adopted by our board of directors permits, among other things, transactions in the ordinary course of our business, such as opening current accounts, making deposits, extending loans or credit lines with or without collateral, factoring transactions, the sale and transfer of commercial paper, collections, payments and funds transfers, foreign exchange transactions and issuing letters of credit. This general policy has also been extended to our affiliates.

We believe that we have complied with the applicable requirements of the Chilean Corporations Law in all transactions with related parties and affirm that we will continue to comply with such requirements.

On July 19, 2007, Quiñenco, Citigroup Inc. and Citibank Overseas Investment Corporation entered into a Master Joint Venture Agreement (the “Framework Agreement”) that set forth the parameters of a partnership between Quiñenco and Citigroup Inc., including the eventual merger of Citibank Chile into us. The Framework Agreement provided that Citigroup Inc. would initially acquire a 32.96% equity interest in LQIF, our controlling shareholder, and would be entitled to increase its stake in LQIF to either 41.4778% or 50% through the exercise of

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several options. Citigroup Inc. could also be required to increase its stake in LQIF to 50% if Quiñenco exercised a put option under the Framework Agreement. The acquisition by Citigroup Inc. of its initial interest in LQIF occurred, with effect on January 1, 2008, under the terms of the Framework Agreement and the corresponding Merger Agreement between us and Citibank Chile. For purposes of the Merger Agreement, the operations and businesses of Citibank Chile that were effectively contributed to us were deemed to represent 10.497% of the post-merger entity and, together with other assets and businesses contributed by Citigroup Inc. to LQIF, were the basis for the issuance by LQIF of the 32.96% equity interest in LQIF transferred to Citigroup Inc. As consideration for the merger, we issued and conveyed to LQIF (and indirectly, the holders of Citibank Chile shares) 8,443,861,140 no-par value “Banco de Chile-S” series shares (which, as of the date hereof, were converted into ordinary shares, by means of the amendment of the Bank’s bylaws).

Under the Framework Agreement, Quiñenco remains as the controlling shareholder of LQIF and therefore of us, while Citigroup Inc. is granted certain governance and other shareholder rights in LQIF. With respect to the governance rights in us, Citigroup Inc. has the right to name two directors to our 11-member board of directors, while Quiñenco would maintain the right to appoint a majority of our board of directors. Citigroup Inc. also has the power to propose the appointment of certain of our executive officers (including our chief financial officer) and at least one representative on our directors/audit committees. Under this agreement, Citigroup Inc. was also granted certain veto rights over certain “fundamental strategic decisions” (as defined in the Framework Agreement), such as the delisting of our ADSs from the New York Stock Exchange or the delisting of our shares from the Santiago Stock Exchange, the Bolsa Electrónica de Chile and the Valparaiso Stock Exchange, entry into new lines of business or large acquisitions, approval of related party transactions and changes to our bylaws or organizational documents. Furthermore, Citigroup Inc. agreed to purchase substantially all of the assets of our North American (i.e., Miami and New York) branches for U.S.$130 million. Because Citigroup beneficially owns 50% of LQIF, it may name up to five of the 11 members of our board of directors (such number to be reduced by the number of directors appointed by minority shareholders, provided that Citigroup Inc. always shall have the right to appoint at least one director), including the vice chairman, pursuant to the terms of the Framework Agreement. However, even in this circumstance, Quiñenco would still be entitled to appoint a majority of our board of directors. The Framework Agreement also sets forth a series of ancillary agreements proposed to be entered into by the parties to the Framework Agreement and some of their affiliates.

On December 19, 2008, Quiñenco, Citigroup Inc. and Citibank Overseas Investment Corporation amended the Framework Agreement (the “Amendment”), and through it the Shareholders’ Agreement mentioned below. The Amendment provided that if Citigroup Inc. did not acquire 8.52% of LQIF’s shares (to hold at least a 41.4778% ownership interest in LQIF) as a consequence of the actions and decisions of any relevant authority in the United States, Quiñenco shall have the right to compensation as provided in the Amendment, and Citigroup Inc. shall have the option of acquiring either a 41.4778% or a 50% interest in LQIF. Furthermore, the Amendment provided that if for any reason Citigroup Inc. did not exercise any of the call options mentioned in the previous sentence, Quiñenco or its affiliates, as applicable, shall be entitled to require Citigroup Inc. to sell to them an amount of shares of LQIF such that, after such sale, Quiñenco shall directly or through its affiliates own an 80.1% ownership interest in LQIF. If this had occurred, Citigroup Inc.’s governance and other shareholder rights mentioned in the preceding paragraph should have been those provided in Clause Six of the Shareholders’ Agreement referred to below. Notwithstanding these provisions, on January 29, 2010, Citigroup Inc. exercised a call option to acquire 8.52% of LQIF’s shares and, on March 15, 2010, Citigroup Inc. exercised another call option to acquire an additional 8.52% of LQIF’s shares. Consequently, since April 30, 2010 Citigroup Inc. and Citigroup Overseas Investment Corporation indirectly own 50% of LQIF. As a result, since April 30, 2010, Citigroup Inc. has been granted certain corporate governance rights over us, as described above.

Effective January 9, 2014, Quiñenco Citigroup Inc. and Citibank Overseas Investment Corporation entered into an amendment to the Framework Agreement, and additionally Quiñenco, Citigroup Chile S.A. and other shareholders of LQIF entered into an amendment to the Shareholders’ Agreement (as defined below) (collectively, the “2014 Amendments”), to, among other things, reduce LQ Inversiones Financieras S.A.’s minimum shareholding in Banco de Chile (direct and indirect) from 58.33% to 51%. Prior to the 2014 Amendments, Citigroup had the right to appoint five of the permanent members of our board of directors, provided that the number of directors Citigroup had the right to appoint was reduced by the number of directors appointed by minority shareholders (subject to a minimum of one permanent director appointed by Citigroup). Pursuant to the 2014 Amendments, Citigroup maintains its right to appoint five of the permanent members of our board of directors, except that in the event our

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minority shareholders appoint five permanent directors and thus no person proposed by Citigroup can be appointed as a permanent director, then Citigroup shall have the right to appoint two alternate directors.

On December 27, 2007, Quiñenco, Citigroup Chile S.A. and the minority shareholders of LQIF entered into a shareholders’ agreement (the “Shareholders’ Agreement”) that formalized the rights of Citigroup Inc. with respect to the governance rights in us as set forth in the Framework Agreement (and as discussed in the preceding paragraph). The Shareholders Agreement became effective on January 1, 2008.

On December 27, 2007, we entered into the Global Connectivity Agreement with Citigroup Inc. The Global Connectivity Agreement enables us and our clients to become part of Citigroup’s global network and provides a framework for us and Citigroup Inc. to direct new business to both companies. The agreement sets forth the terms upon which we, Citigroup Inc. and our respective affiliates will develop a relationship with respect to cross-border business and certain related services (such as corporate and investment banking services, international personal banking services and global transactions services, among others). The parties agreed on the following principles with respect to implementing the terms of the agreement: (i) the promotion of global connectivity products among Chilean customers, (ii) the setup of a technology platform, (iii) the training of employees and officers and (iv) the construction of international support networks to carry out the transactions contemplated by the agreement.

On December 27, 2007, we also entered into a Trademark License Agreement with Citigroup Inc. in which Citigroup Inc. granted us a non-exclusive paid-up and royalty-free license to use certain of Citigroup Inc.’s trademarks in Chilean territory. In addition, Citigroup Inc. granted us a license to use its domain name solely in connection with marketing and promoting authorized services in Chilean territory.

On December 27, 2007, we entered into a Cooperation Agreement with Citigroup Inc. with the purpose of providing a framework for the integration of Citibank Chile with us following the merger and ensuring a successful relationship between us and Citigroup Inc. In particular, the Cooperation Agreement establishes a communication mechanism between us and Citigroup Inc. to enhance the exchange of ideas and information related to the integration of our business with that of Citibank Chile and provides for certain specific areas of collaboration going forward (such as with respect to our hedging and derivatives strategies).

On December 31, 2007, we entered into an Asset Purchase Agreement with Citibank, N.A. (the “Asset Purchase Agreement”), whereby we sold substantially all of the assets and operations of our banking businesses in Miami and New York to Citibank, N.A. and Citibank, N.A. agreed to offer employment to substantially all of the employees in those branches and to assume substantially all of the liabilities related to such assets and operations. In consideration for this sale, we were paid an aggregate purchase price of U.S. $130 million, in addition to the assumption of liabilities. Following the completion of the sale, the Miami and New York branches were placed in voluntary liquidation in January 2008. In March 2008, the banking licenses for both branches were surrendered to the appropriate banking regulator.

On September 25, 2009, we entered into a Master Services Agreement with Citigroup Inc. This agreement regulates and supplements certain reciprocal services that, before the merger between us and Citibank Chile, had been provided pursuant to the terms of certain service agreements then in effect between Citigroup Inc. (and certain of its affiliates) and Citibank Chile, which were assumed, after the merger, by us as legal successor to Citibank Chile. Furthermore, this Agreement seeks to foster global connectivity with respect to the banking and financial services referred to in the Global Connectivity Agreement and in the other agreements executed with Citigroup Inc. mentioned above. This agreement has the same term of validity as the Cooperation Agreement aforementioned. Later, on October 22, 2015, we extended the Master Services Agreement with Citigroup for a period of six months, beginning on January 1, 2016.

On January 31, 2017 Banco de Chile signed a new Master Services Agreement with Citigroup Inc. regulating certain reciprocal services to be provided by the parties. This agreement was retroactively effective on January 1, 2017. This new agreement has the same term of validity as the Cooperation Agreement (January 1, 2018) and contains provisions that allow the parties to agree to extensions in the same manner as stated in the Cooperation Agreement.

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On October 22, 2015, we subscribed a new Global Connectivity Agreement, a new Cooperation Agreement, and a new Trademark License Agreement with Citigroup Inc., replacing the original agreements subscribed on December 27, 2008, which expired on January 1, 2016. Among other changes, these agreements will have an initial duration period of two years beginning on January 1, 2016, and expiring on January 1, 2018. However, the parties may convene before August 31, 2017, to agree on an extension to these agreements for a period of two years commencing on January 1, 2018, until January 1, 2020. In the event that the aforesaid extension is not agreed by the parties, these agreements will be extended once for a period of one year starting on January 1, 2018 until January 1, 2019, date on which they shall terminate without any formality. Four months before the expiration of the extension that is agreed upon until January 1, 2020, the parties may renew the contracts according to the procedure provided in the preceding paragraph. If the extension is not agreed in writing, such agreements shall terminate automatically after a period of one year from the expiration of the last agreed period. The same renewal procedure may be used then as often as agreed by the parties.

On December 19, 2012, by means of a public deed signed before the Public Notary of Mr. René Benavente Cash, Banco de Chile together with its affiliate Banchile Corredores de Seguros Limitada entered into an agreement with Banchile Seguros de Vida S.A. called Contrato de Seguro Colectivo de Desgravamen (“Collective Debtor’s Life Insurance Agreement”) for loan mortgages. Said agreement was entered pursuant to article 40 of DFL No. 251 of 1931, General Regulation No. 330 of the SVS and Circular No. 3,530 of the SBIF and Financial Institutions, both dated March 21, 2012, upon which the public bid for the collective policy for life insurance covering loan mortgages was adjudicated to Banchile Seguros de Vida S.A., who offered the lowest rate of 0.0119800% monthly, including a 14.00% commissions fee for the insurance broker Banchile Corredores de Seguros Limitada, who will act as intermediary of the policy.

On June 19, 2013, by means of a public deed signed before the Public Notary Mr. Raúl Perry Pefaur, Banco de Chile acquired all of the shares of Banchile Factoring S.A. (a Bank’s subsidiary) held by our subsidiary Banchile Asesoría Financiera S.A. Pursuant to the Chilean Corporations Law article 103 N° 2, after a period of ten days starting from the date of acquisition, Banchile Factoring S.A. was dissolved and Banco de Chile became its legal successor on June 30, 2013.

On December 9, 2013, by means of a public deed signed before the Public Notary Mr. René Benavente Cash, we and our affiliate Banchile Corredores de Seguros Limitada entered into an agreement with Banchile Seguros de Vida S.A., namely the Collective Debtor’s Life Insurance Agreement and the Contrato de Seguro Colectivo de Desgravamen e Invalidez Total y Permanente 2/3 (“Collective Debtor’s Life, Total and Permanent Disability 2/3 Insurance Agreement”) (portfolio in pesos and housing subsidies D.S. No. 1 de 2011), both for loan mortgages. The aforementioned agreements were entered pursuant article 40 of DFL N° 251 of 1931, General Regulation N° 330 of the SVS and Circular No. 3,530 of the SBIF and Financial Institutions, both dated March 21, 2012, upon which the public bid for the Debtor’s Life Insurance and Debtor’s Life and Total and Permanent Disability 2/3 Insurance agreements (portfolio in pesos and housing subsidies D.S. No. 1 de 2011) the agreements were awarded to Banchile Seguros de Vida S.A. who offered in both cases the lowest rates of 0.0103% monthly and of 0.0109% monthly, respectively, including a 14.00% fee for the insurance broker Banchile Corredores de Seguros Limitada.

On December 10, 2014, by means of a public deed signed before a Public Notary, we and our affiliate Banchile Corredores de Seguros Limitada entered into two agreements with Banchile Seguros de Vida S.A.; specifically, the Collective Debtor’s Life Insurance Agreement and the Collective Debtor’s Life Total and Permanent Disability 2/3 Insurance Agreement (portfolio in pesos and housing subsidies D.S. No. 1 of 2011), both relating to loan mortgages. The aforementioned agreements were entered into pursuant to Article 40 of DFL No. 251 of 1931, General Regulation No. 330 of the SVS and Order No. 3,530 of the SBIF, both dated March 21, 2012, upon which the public bid for the Collective Policy for Life Insurances and Total and Permanent Disability 2/3 Insurance Agreement (portfolio in pesos and housing subsidies D.S. No. 1 of 2011) were awarded to Banchile Seguros de Vida S.A., who offered in both cases the lowest rates. The rates offered were 0.0101% monthly and 0.0103% monthly for the Contrato de Seguro Colectivo de Desgravamen and Contrato de Seguro Colectivo de Desgravamen e Invalidez Total y Permanente 2/3, respectively, including a 14.00% fee for the insurance broker Banchile Corredores de Seguros Limitada.

On December 30, 2015, we and our affiliated companies Banchile Corredores de Seguros Limitada, and Banchile Seguros de Vida S.A., entered into the following existent insurance agreements, excluding those insurance

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agreements related to loan mortgages that are subject to a public bid in accordance with article 40 of DFL No. 251 of 1931, all of which are in effect from January 1, 2016 until January 1, 2020:

1. Brokerage Agreement entered into by the affiliate Banchile Corredores de Seguros Limitada and the related company Banchile Seguros de Vida S.A.

2. Agreements entered into by Banco de Chile and Banchile Seguros de Vida S.A.:

a) Collection and Data Administration Agreement.

b) Use Agreement for Distribution Channels.

c) Banchile’s Trademark License Agreement.

d) Credit Life Insurance Agreement.

3. Framework agreement for Insurance Banking, entered into by Banco de Chile, Banchile Corredores de Seguros Limitada and Banchile Seguros de Vida S.A.

On December 12, 2016, by means of a public deed signed before a Public Notary, we and our affiliate Banchile Corredores de Seguros Limitada entered into two agreements with Banchile Seguros de Vida S.A.; specifically, the Collective Debtor’s Life Insurance Agreement and the Collective Debtor’s Life Total and Permanent Disability 2/3 Insurance Agreement, both relating to loan mortgages. The aforementioned agreements were entered into pursuant to Article 40 of DFL No. 251 of 1931, General Regulation No. 330 of the SVS and Order No. 3,530 of the SBIF, both dated March 21, 2012, upon which the public bid for the Collective Policy for Life Insurances and Total and Permanent Disability 2/3 Insurance Agreement (portfolio in pesos and housing subsidies D.S. No. 1 of 2011) were awarded to Banchile Seguros de Vida S.A., who offered in both cases the lowest rates. The rates offered were 0.0115% monthly and 0.0124% monthly for the Collective Debtor’s Life Insurance Agreement and the Collective Debtor’s Life Total and Permanent Disability 2/3 Insurance Agreement, respectively, including a 14.00% fee for the insurance broker, Banchile Corredores de Seguros Limitada.

On December 19, 2016, by means of a public deed signed before the Public Notary Mr. René Benavente Cash, Banco de Chile acquired all of the shares of Promarket S.A. (our subsidiary) held by our subsidiary Banchile Asesoría Financiera S.A. Pursuant to the Chilean Corporations Law Article 103 N° 2, after a period of ten days starting from the date of acquisition, Promarket S.A. was dissolved and Banco de Chile became its legal successor.

In addition to the aforementioned regulation set forth in the Chilean Corporations Law, the SBIF provides certain rules on related party transactions in Chapter 12-4 of the Recopilación Actualizada de Normas (“Updated Compilation of Standards”) for purpose of regulatory lending limits. To some extent, such regulation differs from the Chilean Corporations Law in the treatment and definition of related party transactions. Further, in accordance with SBIF’s Compendio de Normas Contables (“Compendium of Accounting Standards”), a note addressing our transactions with related parties must be included in our audited consolidated financial statements. Such note has to comply with the aforementioned SBIF rules on related parties and must be prepared in accordance with Chilean GAAP as issued by the SBIF.

For more information on our transactions with related parties, see Note 39 to our audited consolidated financial statements as of and for the year ended December 31, 2016, appearing elsewhere in this annual report.

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Loans to Related Parties

As disclosed in Note 39(c) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report, we incurred an aggregate of Ch$624,267 million in expenses and recorded Ch$552,610 million in income from transactions with related parties in 2016, other than loans.

As authorized by the General Banking Act, and within the regulatory lending limits, we hold several outstanding loans owed to us by related parties. All such loans:

(i) were made in the ordinary course of business;

(ii) were made on terms, including interest rates and collateral, substantially the same as those prevailing at the time for comparable transactions with other persons; and

(iii) did not involve more than the normal risk of collectability or present other unfavorable features.

We held an aggregate of Ch$361,994 million in loans (before deducting allowances for loan losses) to related parties, including Ch$188,560 million in collateral pledged by related parties, as of December 31, 2016. See Note 39(a) to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report for details concerning on these transactions.

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Item 8 Financial Information

CONSOLIDATED STATEMENTS AND OTHER FINANCIAL INFORMATION

Audited Consolidated Financial Statements

Please refer to “Item 18. Financial Statements.”

Legal Proceedings

We and our subsidiaries are subject to claims and are parties to legal proceedings in the normal course of business. A summary of certain current legal proceedings is below.

Charges brought under Securities Market Law

On January 30, 2014, the SVS brought charges against Banchile Corredores de Bolsa S.A. (“Banchile Corredores”) for the alleged infringement of Article 53 second paragraph of Law No. 18,045 (“Ley de Mercado de Valores”), for certain specific transactions performed during the years 2009, 2010 and 2011 related to Sociedad Química y Minera de Chile S.A.’s shares (SQM-B y SQM-A). In this regard, Article 53 second paragraph of Law No. 18.045 provides that “…no person may engage in transactions or induce or attempt to induce the purchase or sale of securities, whether or not governed by this Act, by means of any misleading or deceptive act, practice, mechanism or artifice… .”

On October 30, 2014, the SVS imposed a fine of UF 50.000 (approximately U.S.$2.0 million as of December 31, 2014) on Banchile Corredores, based on alleged infringement of Article 53 second paragraph of Law No. 18.045 for a specific transaction of SQM-A’s shares intermediated by Banchile in 2011. Banchile has filed a claim against that resolution before the 11th Santiago Civil Court requesting to void such fine. Afterwards, the cause was transferred to another trial at the 22nd Santiago Civil Court. The proceeding is currently at the evidence stage. According to Banchile Corredores’ attorney in charge of the claim, there are valid grounds to obtain a favorable judgment in favor of Banchile Corredores de Bolsa S.A.

Consumer Protection Claim

On February 21, 2014, Banco de Chile was notified of a complaint filed by the Servicio Nacional del Consumidor (the “National Consumer Service” or “SERNAC”) in the Twelfth Civil Court of Santiago as a collective action pursuant to Law No. 19,496. The legal action challenges certain clauses that exists in the Contrato Unificado de Productos de Personas (the “Person Products Unified Agreement”) regarding fees on lines of credit for overdrafts and the validity of tacit consent to changes in fees, charges and other conditions in consumer contracts. As of this date, the evidence production stage of this proceeding has concluded.

With regard to the same matter, on January 16, 2015 Banco de Chile was notified of a complaint submitted by the Corporación Nacional de Consumidores y Usuarios de Chile (the “National Corporation of Consumers and Users of Chile” or “CONADECUS”) in the Twenty-Third Civil Court of Santiago as a collective action pursuant to Law No. 19,496. The claims under this action are basically the same as those alleged by SERNAC before the Twelfth Civil Court of Santiago, mentioned above, along with a claim demanding the termination of the outsourcing of certain services related to our clients’ current account data. This court rendered a favorable judgment to Banco de Chile, which was later confirmed by the Court of Appeals of Santiago (Corte de Apelaciones de Santiago).

On December 10, 2014, Banco de Chile was notified of a collective action submitted by the Organización de Consumidores y Usuarios de Chile (the “National Organization of Consumers and Users of Chile” or “ODECU”) in the Fifth Civil Court of Santiago requiring the Court to declare the invalidity of certain provisions of the Person Products Unified Agreement which are alleged to be abusive. These provisions refer to the use of banking cards, ID numbers and passwords in order to execute certain services with us. On November 21, 2016, the plaintiff and Banco de Chile filed a document with the Court in which they agreed a settlement on this claim. The Court approved the settlement on January 11, 2017, administratively closing this procedure.

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At this stage, the potential effects of a judgment in the pending claims mentioned above cannot be quantified.

In the ordinary course of business, we have other lawsuits and legal proceedings that will not have an adverse effect on us. According to our policies, we have established contingency allowances that may arise from lawsuits and legal proceedings. See Note 27 (c) to our audited consolidated financial statements for the years ended December 31, 2015 and 2016, appearing elsewhere in this report.

Dividends

General

We currently have a single series of common shares and the dividends on our shares are proposed by our board of directors and are approved by our shareholders at the ordinary annual shareholders’ meeting following the year with respect to which the dividends are proposed. Our ordinary annual shareholders’ meeting is required to be held in the first three months of each year. Following shareholder approval, the dividends are declared and paid. Dividends are paid to shareholders of record on the fifth business day preceding the date set for payment of the dividend. The applicable record dates for the payment of dividends to holders of our ADSs are, to the extent practicable, the same. Under the Chilean Corporations Law and regulations issued thereunder, Chilean public corporations are generally required to distribute at least 30% of their consolidated annual earnings as dividends, except to the extent they have accumulated losses. Under the General Banking Act, a Chilean bank may pay dividends upon approval of its shareholders from (i) net earnings of previous fiscal years (i.e., interim dividends are not permitted), (ii) the reserve kept for that purpose or (iii) other funds permitted under Chilean law.

Our dividend policy is affected to some extent by the rights of SAOS, our affiliate, pursuant to its assumption of the Central Bank indebtedness discussed in “Item 4. Information on the Company—History and Development of the Bank—History—The 1982—1983 Economic Crisis and the Central Bank Subordinated Debt.”

Cash Dividends

In March 2014, our shareholders at the ordinary annual shareholders meeting agreed to the distribution and payment of dividend No. 202 in the amount of Ch$3.48356970828 per ordinary share, with a corresponding charge to our 2013 net distributable income.

In March 2015, our shareholders at the ordinary annual shareholders meeting agreed to the distribution and payment of dividend No. 203 in the amount of Ch$3.42915880220 per ordinary share, with a corresponding charge to our 2014 net distributable income.

In March 2016, our shareholders at the ordinary annual shareholders meeting agreed to the distribution and payment of dividend No. 204 in the amount of Ch$3.37534954173 per ordinary share, with a corresponding charge to our 2015 net distributable income.

In March 2017, our shareholders at the ordinary annual shareholders meeting agreed to the distribution and payment of dividend No.205 in the amount of Ch$2.92173783704 per ordinary share, with a corresponding charge to our 2016 net distributable income.

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The following table sets forth the cash dividends declared per common share during the years ended December 2014, 2015 and 2016:

|  | As of and for the Year Ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |  | 2016 |
|  | (in Ch$, except percentages) |  | (in U.S.$) |
Chile GAAP: |  |  |  |  |  |  |  |  |
Dividend payout ratio(1) |  | 71.67 | % | 62.16 | % | 65.59 | % |  |
Dividend per Common Share(2)—for shares not pledged to the Central Bank |  | 3.48 |  | 3.43 |  | 3.38 |  | 0.005 |
Dividend per Common Share(2)—for shares pledged to the Central Bank(3) |  | 4.98 |  | 4.90 |  | 4.82 |  | 0.007 |
Average Dividend per Common Share |  | 3.95 |  | 3.88 |  | 3.82 |  | 0.006 |

(1) Dividend payout ratio is calculated by dividing the amount of dividends paid by the earnings per share of the prior year.

(2) Dividends per share are calculated by dividing the amount of the dividend paid during each year by the previous year’s number of shares outstanding.

(3) Includes additional payments to the Central Bank by amounts of Ch$43,537 million in 2014, Ch$42,857 million in 2015 and Ch$42,184 million in 2016, pursuant to Law No. 19,396.

Whether future dividends will be paid will depend upon our earnings, financial condition, capital requirements, governmental regulations and policies and other factors. Accordingly, there can be no assurance that dividends in future years will be paid at a rate similar to dividends paid in past years.

Banco de Chile provisioned 70% of the distributable net income of each period as provision for minimum dividends until 2015. Nevertheless, on January 28, 2016, our Board of Directors decided to establish a provision for minimum dividends equivalent to 60% of the distributable net income generated each fiscal year, beginning January 2016 and onwards. For more information see “Item 5. Operating and Financial Review and Prospects—Recent Developments.”

Stock Dividends

At the extraordinary shareholders’ meeting held on March 27, 2014, our shareholders agreed to a stock dividend in connection with the capitalization of 30% of our distributable net income obtained during the fiscal year 2013, through the issuance of fully paid-in shares, of no par value, with a value of Ch$64.56 per share. This stock dividend was distributed to the shareholders at the fixed rate of 0.02312513083 fully paid-in shares per share currently held, subject to the exercise of the options established in Article 31 of Law No. 19,396.

At the extraordinary shareholders’ meeting held on March 26, 2015, our shareholders agreed to a stock dividend in connection with the capitalization of 30% of our distributable net income obtained during the fiscal year 2014, through the issuance of fully paid-in shares, of no par value, with a value of Ch$65.31 per share. This stock dividend was distributed to the shareholders at the fixed rate of 0.02250251855 fully paid-in shares per share currently held, subject to the exercise of the options established in Article 31 of Law No. 19,396.

At the extraordinary shareholders’ meeting held on March 24, 2016, our shareholders agreed to a stock dividend in connection with the capitalization of 30% of our distributable net income obtained during the fiscal year 2015, through the issuance of fully paid-in shares, of no par value, with a value of Ch$64.79 per share. This stock dividend will be distributed to the shareholders at the fixed rate of 0.02232718590 fully paid-in shares per share currently held, subject to the exercise of the options established in Article 31 of Law No. 19,396.

At the extraordinary shareholders’ meeting held on March 23, 2017, our shareholders agreed to a stock dividend in connection with the capitalization of 40% of our distributable net income obtained during the fiscal year 2016, through the issuance of fully paid-in shares, of no par value, with a value of Ch$73.28 per share. This stock dividend will be distributed to the shareholders at the fixed rate of 0.02658058439 fully paid-in shares per share currently held, subject to the exercise of the options established in Article 31 of Law No. 19,396. This capitalization is currently subject to the SBIF’s approval.

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Capital Increases

As mentioned under “—Stock Dividends”, at the extraordinary shareholders’ meeting held on March 27, 2014, our shareholders agreed to a stock dividend in connection with the capitalization of 30% of our distributable net income obtained during the fiscal year 2013, through the issuance of fully paid-in shares, of no par value, with a value of Ch$64.56 per share. This stock dividend was distributed to the shareholders at the fixed rate of 0.02312513083 fully paid-in shares per share currently held, subject to the exercise of the options established in Article 31 of Law No. 19,396. As a result, the Bank’s capital after this capitalization is Ch$1,944,920,279,413.

As mentioned under “—Stock Dividends”, at the extraordinary shareholders’ meeting held on March 26, 2015, our shareholders agreed to a stock dividend in connection with the capitalization of 30% of our distributable net income obtained during the fiscal year 2014, through the issuance of fully paid-in shares, of no par value, with a value of Ch$65.31 per share. This stock dividend was distributed to the shareholders at the fixed rate of 0.02250251855 fully paid-in shares per share currently held, subject to the exercise of the options established under Article 31 of Law No. 19,396. After this capitalization, the Bank’s paid-in capital amounted to Ch$2,041,172,778,777.

As mentioned under “—Stock Dividends”, at the extraordinary shareholders’ meeting held on March 24, 2016, our shareholders agreed to a stock dividend in connection with the capitalization of 30% of our distributable net income obtained during the fiscal year 2015, through the issuance of fully paid-in shares, of no par value, with a value of Ch$64.79 per share. This stock dividend will be distributed to the shareholders at the fixed rate of 0.02232718590 fully paid-in shares per share currently held, subject to the exercise of the options established under Article 31 of Law No. 19,396. After this capitalization, the Bank’s paid-in capital amounted to Ch$2,138,046,851,249.

As mentioned under “—Stock Dividends”, at the extraordinary shareholders’ meeting held on March 23, 2017, our shareholders agreed to a stock dividend in connection with the capitalization of 40% of our distributable net income obtained during the fiscal year 2016, through the issuance of fully paid-in shares, of no par value, with a value of Ch$73.28 per share. This stock dividend will be distributed to the shareholders at the fixed rate of 0.02658058439 fully paid-in shares per share currently held, subject to the exercise of the options established under Article 31 of Law No. 19,396. After this capitalization, the Bank’s paid-in capital will amount to Ch$2,271,400,678,608. As previously mentioned, this capitalization is currently subject to the SBIF’s approval.

ADR Holders

Dividends payable to holders of our ADSs are net of conversion expenses of the depositary and are subject to Chilean Withholding Tax currently at the rate of 35%, subject to certain credits. Owners of our ADSs are not charged any fees with respect to cash or stock dividends.

Pursuant to current Chilean foreign exchange regulations, a shareholder who is not a resident of Chile does not need to be authorized as a foreign investor in order to receive dividends, sale proceeds or other amounts with respect to its shares remitted outside Chile, but the investor must inform the Central Bank about any such transactions and must remit foreign currency through the Formal Exchange Market. See “Item 10. Additional Information—Exchange Controls” for additional information on how ADS holders may remit currency outside Chile.

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SIGNIFICANT CHANGES

No significant changes in our financial condition have occurred since the date of the most recent audited consolidated financial statements included in this annual report.

Item 9 The Offer and Listing

Nature of Trading Market

Shares of our common stock are traded on all Chilean stock exchanges. Our shares have been listed on the Santiago Stock Exchange and the Valparaiso Stock Exchange since 1894 and on the Electronic Stock Exchange since 1989. The Santiago Stock Exchange is the main trading market for our shares.

The Chilean securities markets are substantially smaller, less liquid and more volatile than major securities markets in the United States. The Santiago Stock Exchange, which is Chile’s main exchange, had a market capitalization of approximately U.S.$ 208,884 million as of December 31, 2016. As of the same date, the total annual trading turnover was approximately U.S.$ 24,721 million while the average monthly trading turnover was approximately U.S.$ 2,060 million. The Santiago Stock Exchange was established in 1893 and is a private company whose equity consists of 48 shares owned by 40 shareholders. As of December 31, 2016, 214 companies and 238 series of shares were listed on the Santiago Stock Exchange.

According to information provided by the Santiago Stock Exchange, as of December 30, 2016 (the latest available data), this exchange represented 93.4% of the equity trading in Chile. The remaining amount of equities was mostly traded on the Chilean Electronic Stock Exchange and, to a lesser extent, on the Valparaiso Stock Exchange.

In addition, as reported by the Santiago Stock Exchange, the ten largest companies in terms of market capitalization represented approximately 44.3% of the Santiago Stock Exchange’s aggregate market capitalization as of December 31, 2016. As of the same date, those companies accounted for approximately 47.3% of its equity trading. During 2016 approximately 30% of the companies listed on the Santiago Stock Exchange had their shares traded on an average of 70% or more of the exchange’s trading days.

Our ADSs, each representing 600 shares of common stock, without nominal (par) value, have been listed on the NYSE since January 2, 2002 under the symbol “BCH.” JPMorgan Chase Bank is our depositary for purposes of the ADSs. As of December 31, 2016, a maximum of 3,226,320 ADSs were outstanding (equivalent to 1,935,792,000 shares of common stock or 1.98% of the total number of issued shares of common stock as of the same date). Since certain of our ADSs are held by brokers or other nominees, the number of record holders in the United States may not be fully indicative of the number of direct beneficial owners in the United States or of where the beneficial owners of such shares are resident.

In 2002 we listed our shares of common stock on Latibex. Trading of these shares started on October 8, 2002 under the code “XBCH,” grouped in trading units of 600 shares. Effective October 18, 2013, we voluntarily delisted our trading units from Latibex.

In addition, on December 20, 2002, we listed our trading units on the London Stock Exchange. Nevertheless, on December 22, 2015 we voluntary delisted our trading units from such exchange.

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The table below shows, for the periods indicated, the annual, quarterly and monthly high and low closing prices (in nominal Chilean pesos) of the traded shares of our securities, labeled “Chile” series, on the Santiago Stock Exchange, the Electronic Stock Exchange and the Valparaiso Stock Exchange:

|  | Santiago Stock Exchange |  | Electronic Stock Exchange |  | Valparaiso Stock Exchange |
Period |  | High |  | Low |  | High |  | Low |  | High |  | Low |
|  | (Ch$ per share of our common stock)(1) |
Annual Price History |  |  |  |  |  |  |  |  |  |  |  |  |
2012 |  | 79.5 |  | 64.5 |  | 79.5 |  | 64.1 |  | 77.7 |  | 64.5 |
2013 |  | 80.3 |  | 69.0 |  | 80.3 |  | 68.3 |  | 80.0 |  | 68.5 |
2014 |  | 75.3 |  | 66.3 |  | 75.8 |  | 66.3 |  | 73.5 |  | 69.5 |
2015 |  | 74.6 |  | 68.1 |  | 74.6 |  | 67.3 |  | 72.3 |  | 70.7 |
2016 |  | 79.3 |  | 68.6 |  | 80.0 |  | 68.7 |  | 74.3 |  | 70.1 |
2017 (through April 21) |  | 83.0 |  | 76.9 |  | 83.0 |  | 75.0 |  | 78.2 |  | 78.2 |
Quarterly Price History |  |  |  |  |  |  |  |  |  |  |  |  |
2012 |  |  |  |  |  |  |  |  |  |  |  |  |
1 st Quarter 2012 |  | 79.5 |  | 71.0 |  | 79.5 |  | 70.5 |  | 77.7 |  | 71.1 |
2 nd Quarter 2012 |  | 76.6 |  | 68.7 |  | 78.5 |  | 68.8 |  | 75.6 |  | 68.8 |
3 rd Quarter 2012 |  | 70.9 |  | 64.5 |  | 70.9 |  | 64.1 |  | 69.6 |  | 64.5 |
4 th Quarter 2012 |  | 77.4 |  | 66.0 |  | 76.9 |  | 65.7 |  | 76.9 |  | 66.0 |
2013 |  |  |  |  |  |  |  |  |  |  |  |  |
1 st Quarter 2013 |  | 80.3 |  | 72.2 |  | 80.3 |  | 71.8 |  | 80.0 |  | 73.6 |
2 nd Quarter 2013 |  | 74.7 |  | 69.0 |  | 74.9 |  | 68.3 |  | 74.5 |  | 68.5 |
3 rd Quarter 2013 |  | 79.8 |  | 69.1 |  | 79.9 |  | 69.1 |  | 78.2 |  | 70.0 |
4 th Quarter 2013 |  | 78.4 |  | 73.4 |  | 78.5 |  | 73.3 |  | — |  | — |
2014 |  |  |  |  |  |  |  |  |  |  |  |  |
1 st Quarter 2014 |  | 75.2 |  | 66.3 |  | 75.8 |  | 66.3 |  | 70.6 |  | 70.4 |
2 nd Quarter 2014 |  | 75.3 |  | 69.8 |  | 75.5 |  | 68.0 |  | — |  | — |
3 rd Quarter 2014 |  | 74.5 |  | 70.9 |  | 74.4 |  | 70.9 |  | 73.5 |  | 73.5 |
4 th Quarter 2014 |  | 75.3 |  | 69.0 |  | 75.5 |  | 69.0 |  | 69.5 |  | 69.5 |
2015 |  |  |  |  |  |  |  |  |  |  |  |  |
1 st Quarter 2015 |  | 73.0 |  | 68.9 |  | 73.0 |  | 68.9 |  | 72.3 |  | 72.3 |
2 nd Quarter 2015 |  | 72.0 |  | 69.4 |  | 72.4 |  | 68.8 |  | 70.7 |  | 70.7 |
3 rd Quarter 2015 |  | 73.5 |  | 69.1 |  | 73.7 |  | 68.5 |  | — |  | — |
4 th Quarter 2015 |  | 74.6 |  | 68.1 |  | 74.6 |  | 67.3 |  | — |  | — |
2016 |  |  |  |  |  |  |  |  |  |  |  |  |
1 st Quarter 2016 |  | 76.3 |  | 68.6 |  | 76.4 |  | 68.7 |  | 74.1 |  | 71.6 |
2 nd Quarter 2016 |  | 72.5 |  | 69.6 |  | 73.6 |  | 69.5 |  | 72.0 |  | 71.1 |
3 rd Quarter 2016 |  | 75.7 |  | 70.1 |  | 75.8 |  | 70.1 |  | 74.3 |  | 70.1 |
4 th Quarter 2016 |  | 79.3 |  | 73.7 |  | 80.0 |  | 73.4 |  | — |  | — |
2017 |  |  |  |  |  |  |  |  |  |  |  |  |
1 st Quarter 2017 |  | 83.0 |  | 76.9 |  | 83.0 |  | 75.0 |  | 78.2 |  | 78.2 |
Monthly Price History |  |  |  |  |  |  |  |  |  |  |  |  |
November 2016 |  | 79.3 |  | 74.8 |  | 78.8 |  | 74.3 |  | — |  | — |
December 2016 |  | 78.8 |  | 76.0 |  | 80.0 |  | 75.6 |  | — |  | — |
January 2017 |  | 79.2 |  | 77.4 |  | 79.3 |  | 77.5 |  | — |  | — |
February 2017 |  | 78.7 |  | 76.9 |  | 78.3 |  | 76.9 |  | 78.2 |  | 78.2 |
March 2017 |  | 83.0 |  | 79.0 |  | 83.0 |  | 75.0 |  | — |  | — |
April 2017 (through April 21) |  | 82.0 |  | 80.1 |  | 81.5 |  | 79.7 |  | — |  | — |

Sources: Santiago Stock Exchange, Electronic Stock Exchange and Valparaiso Stock Exchange—Official Quotation Bulletins and Bloomberg.

(1) Pesos per share reflect nominal price at trade date.

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The table below shows the annual, quarterly and monthly high and low closing prices, as reported by the NYSE and Latibex:

|  | New York Stock Exchange |  | Latibex |
Period |  | High |  | Low |  | High |  | Low |
|  | (U.S.$ per ADS)(1) |  | (Euros per Trading Unit)(2) |
Annual Price History |  |  |  |  |  |  |  |  |
2012 |  | 99.11 |  | 80.33 |  | 72.60 |  | 58.20 |
2013 |  | 102.00 |  | 81.00 |  | 85.80 |  | 56.40 |
2014 |  | 84.91 |  | 67.38 |  | — |  | — |
2015 |  | 71.70 |  | 57.48 |  | — |  | — |
2016 |  | 72.48 |  | 56.27 |  | — |  | — |
2017 (through April 21) |  | 75.58 |  | 69.91 |  | — |  | — |
Quarterly Price History |  |  |  |  |  |  |  |  |
2012 |  |  |  |  |  |  |  |  |
1 st Quarter 2012 |  | 99.11 |  | 83.98 |  | 72.00 |  | 59.40 |
2 nd Quarter 2012 |  | 95.27 |  | 81.07 |  | 71.40 |  | 60.00 |
3 rd Quarter 2012 |  | 86.55 |  | 80.33 |  | 72.60 |  | 59.40 |
4 th Quarter 2012 |  | 97.32 |  | 83.50 |  | 69.60 |  | 58.20 |
2013 |  |  |  |  |  |  |  |  |
1 st Quarter 2013 |  | 102.00 |  | 92.94 |  | 85.80 |  | 64.80 |
2 nd Quarter 2013 |  | 95.27 |  | 81.00 |  | 84.00 |  | 56.40 |
3 rd Quarter 2013 |  | 95.20 |  | 82.56 |  | 68.40 |  | 57.60 |
4 th Quarter 2013 |  | 94.00 |  | 84.44 |  | 69.00 |  | 65.40 |
2014 |  |  |  |  |  |  |  |  |
1 st Quarter 2014 |  | 84.91 |  | 70.43 |  | — |  | — |
2 nd Quarter 2014 |  | 82.10 |  | 75.39 |  | — |  | — |
3 rd Quarter 2014 |  | 80.65 |  | 72.88 |  | — |  | — |
4 th Quarter 2014 |  | 75.94 |  | 67.38 |  | — |  | — |
2015 |  |  |  |  |  |  |  |  |
1 st Quarter 2015 |  | 70.22 |  | 64.30 |  | — |  | — |
2 nd Quarter 2015 |  | 71.70 |  | 64.05 |  | — |  | — |
3 rd Quarter 2015 |  | 66.78 |  | 58.60 |  | — |  | — |
4 th Quarter 2015 |  | 66.36 |  | 57.48 |  | — |  | — |
2016 |  |  |  |  |  |  |  |  |
1 st Quarter 2016 |  | 65.35 |  | 56.27 |  | — |  | — |
2 nd Quarter 2016 |  | 65.86 |  | 60.20 |  | — |  | — |
3 rd Quarter 2016 |  | 69.30 |  | 63.31 |  | — |  | — |
4 th Quarter 2016 |  | 72.48 |  | 66.32 |  | — |  | — |
2017 |  |  |  |  |  |  |  |  |
1 st Quarter 2017 |  | 74.95 |  | 69.91 |  | — |  | — |
Monthly Price History |  |  |  |  |  |  |  |  |
November 2016 |  | 72.08 |  | 67.37 |  | — |  | — |
December 2016 |  | 72.36 |  | 67.36 |  | — |  | — |
January 2017 |  | 72.70 |  | 69.91 |  | — |  | — |
February 2017 |  | 73.15 |  | 71.78 |  | — |  | — |
March 2017 |  | 74.95 |  | 70.76 |  | — |  | — |
April 2017 (through April 21) |  | 75.58 |  | 72.77 |  | — |  | — |

Source: Bloomberg.

(1) One ADS represents 600 shares of common stock.

(2) One Trading Unit represents 600 shares of common stock.

As mentioned earlier, on October 18, 2013, we voluntarily delisted our trading units from the Latibex. Similarly, on December 22, 2015, we voluntary delisted our trading units from the London Stock Exchange.

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Item 10 Additional Information

MEMORANDUM AND ARTICLES OF ASSOCIATION

Set forth below is a brief summary of the significant provisions of our estatutos (bylaws) and Chilean law. This description contains all material information concerning our shares, but does not purport to be complete and is qualified in its entirety by reference to our estatutos (a copy of which is filed as Exhibit 1.1 to this annual report), the General Banking Act, the Chilean Corporations Law and the Securities Market Law.

We are an open stock (public) corporation and are registered with the Chilean Public Registry of Commerce of Santiago under Page 23,859 Number 18,638 of the year 1996, and authorized to operate as a bank by the SBIF. The Chilean Corporations Law, the Securities Market Law and the General Banking Act set forth the rules and requirements for establishing, and operating banks in Chile, as well as shareholder rights in a Chilean bank. Additionally, the operation and the shareholder’s rights are also governed by the bank’s estatutos, which effectively serve as both the articles of incorporation and the bylaws of a company incorporated in the United States. Legal provisions in Chile take precedence over any contrary provision set forth in a corporation estatutos. Both the Chilean Corporations Law and our estatutos provide that legal actions by shareholders against us (or our officers or directors) to enforce their rights as shareholders or by one shareholder against another in their capacity as such are to be brought in Chile in arbitration proceedings.

The Chilean securities markets are principally regulated by the SVS under the Securities Market Law and the Chilean Corporations Law. In the case of banks, compliance with these laws is supervised by the SBIF. These two laws provide for disclosure requirements, restrictions on insider trading and price manipulation and protection of minority investors. The Securities Market Law sets forth requirements relating to public offerings, stock exchanges and brokers, and outlines disclosure requirements for companies that issue publicly offered securities.

Purpose

Our corporate purpose is to undertake all acts, contracts, business and transactions as the General Banking Act allows banking institutions to undertake, without prejudice to expanding or restricting our scope of action consistent with current legal precepts or such as may be established in the future.

Capitalization

As of April 21, 2017, there are 97,624,347,430 Banco de Chile shares outstanding of our capital stock. All of such shares are fully paid.

Our shares are no par value and full voting rights. There are no legal restrictions on the payment of dividends from our net income, except that we may only pay a single dividend per year (i.e., interim dividends are not permitted). Under the Chilean Corporations Law and regulations issued thereunder, Chilean public corporations are generally required to distribute at least 30% of their consolidated annual earnings as dividends, except to the extent they have accumulated losses. Previously, a bank was permitted to distribute less than such minimum amount in any given year with approval of the holders of at least two-thirds of the bank’s outstanding stock. In 2006, however, this possibility was eliminated by law. Under the General Banking Act, a Chilean bank may pay dividends upon approval of its shareholders from (i) net earnings of previous fiscal years (i.e., interim dividends are not permitted), (ii) the reserve kept for that purpose or (iii) other funds permitted under Chilean law.

Under Chilean law, the shareholders of a company, acting at an extraordinary shareholders’ meeting, have the power to authorize an increase in the company’s capital. When an investor subscribes for issued shares, the shares are registered in such investor’s name, even if not paid for, and the investor is treated as a shareholder for all purposes, except with regard to receipt of dividends and the return of capital. The investor becomes eligible to receive dividends or the return of capital once it has paid for the shares; if it has paid for only a portion of such shares, it is entitled to reserve a corresponding pro rata portion of the dividends declared with respect to such shares unless the company’s bylaws provide otherwise. If an investor does not pay for shares for which it has subscribed on or prior to the date agreed upon for payment, the company is entitled under Chilean law to auction the shares on a stock exchange and collect the difference, if any, between the subscription price and the auction proceeds. However, until such shares are sold, the subscriber continues to exercise all the rights of a shareholder

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(except the right to receive dividends or the return of capital). In the case of banks, authorized shares and issued shares that have not been paid for within the period fixed for their payment by the SBIF are cancelled and are no longer available for issuance by the company.

The Chilean Corporations Law provides that the purchaser of shares of a company implicitly accepts its bylaws and any agreements adopted at shareholders’ meetings.

Directors

For a description of the provisions of our estatutos relating to our board of directors and our directors/audit committee, see “Item 6. Directors, Senior Management and Employees.”

Ownership Restrictions

Under the Securities Market Law and the regulations of the SBIF, shareholders of open stock corporations are required to report the following to the SVS and the Chilean stock exchanges:

· any direct or indirect acquisition or sale of shares that results in the holder’s acquiring or disposing of, directly or indirectly, 10% or more of an open stock corporation’s share capital; and

· any direct or indirect acquisition or sale of shares or options to buy or sell shares, in any amount, if made by a holder of 10% or more of an open stock corporation’s capital or if made by a director, liquidator, main officer, general manager or manager of such corporation.

The foregoing requirements also apply to the acquisition or sale of securities or agreements which price or return depends or is conditioned (all or in a significant part) upon changes or movements in the price of such shares. The report shall be made the day following the execution of the transaction.

In addition, any person who acquires 10% or more of our shares must include in the report whether the purpose of the acquisition is to acquire control of the company or if the acquisition is just a financial investment. A beneficial owner of ADSs representing 10% or more of our share capital will be subject to these reporting requirements under Chilean law.

According to the regulations of the SBIF, Chilean banks that issue ADSs are required to inform the SBIF if any person, directly or beneficially, acquires ADSs representing 5% or more of the total amount of shares of capital stock issued by such bank.

Under the Securities Market Law and the regulations of the SVS, persons or entities intending to acquire control, directly or indirectly, of an open stock corporation, regardless of the acquisition vehicle or procedure, and including acquisitions made through direct subscriptions or private transactions, are also required to inform the public of such intention at least 10 business days before the date on which the transaction is to be completed, but, in any case, as soon as negotiations regarding the change of control begin or as soon as confidential information and documents concerning the target are delivered to the potential acquirer such delivery can occur through a filing with the SVS, the stock exchanges where its securities are traded, companies controlled by and that control the target and through a notice published in two Chilean newspapers, which notice must disclose, among other information, the person or entity purchasing or selling, the price and the material conditions of any negotiations.

Prior to such publication, a written communication to such effect must be sent to the target corporation, to the controlling corporation, to the corporations controlled by the target corporation, to the SVS and to the Chilean stock exchanges. Title XV of the Securities Market Law provides the definition of a controlling power, direct holding and related party.

In addition to the foregoing, Article 54A of the Chilean Securities Market Law requires that within two business days of the completion of the transactions pursuant to which a person has acquired control of a publicly traded company, a notice shall be published in the same newspapers in which the notice referred to above was published and notices shall be sent to the same persons mentioned in the preceding paragraphs, as well as posted on their websites, if any.

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The provisions of the aforementioned articles do not apply when the acquisition is being made through a tender or exchange offer.

Title XXV of the Chilean Securities Market Law on tender offers and the regulations of the SVS provide that the following transactions must be carried out through a tender offer:

· an offer which allows a person to take control of a publicly traded company, unless (i) the shares are being sold by a controlling shareholder of such company at a price in cash which is not substantially higher than the market price and the shares of such company are actively traded on a stock exchange and (ii) those shares are acquired (a) through a capital increase, (b) as a consequence of a merger, (c) by inheritance or (d) through a forced sale;

· an offer for a controlling percentage of the shares of a listed company if such person intends to take control of the parent company (whether listed or not) of such listed company, to the extent that the listed company represents 75% or more of the consolidated net worth of the parent company; and

· whenever a controlling shareholder acquires two-thirds of the voting shares of a listed company, such controlling shareholder must offer to purchase the remaining shares from the minority shareholders in a tender offer, unless (i) the controlling shareholder has reached two thirds of the voting shares through a tender offer for all of the shares of the company, or (ii) it reaches such percentage as a result of a reduction of the capital of the company by operation of law.

Article 200 of the Chilean Securities Market Law prohibits any shareholder that has taken control of a publicly traded company from acquiring, for a period of 12 months from the date of the transaction in which it gained control of the publicly traded company, a number of shares equal to or greater than 3% of the outstanding issued shares of the target without making a tender offer at a price per share not lower than the price paid at the time of taking control. Should the acquisition from the other shareholders of the company be made on a stock exchange and on a pro rata basis, the controlling shareholder may purchase a higher percentage of shares, if so permitted by the regulations of the stock exchange.

Title XV of the Chilean Securities Market Law sets forth the basis to determine what constitutes a controlling power, a direct holding and a related party. The Chilean Securities Market Law defines control as the power of a person or group of persons acting (either directly or through other entities or persons) pursuant to a joint action agreement to direct the majority of the votes at the shareholders’ meetings of the corporation and to elect the majority of members of its board of directors, or to influence the management of the corporation significantly. Significant influence is deemed to exist in respect of the person or group of persons with an agreement to act jointly that holds, directly or indirectly, at least 25% of the voting share capital, unless:

· another person or group of persons acting pursuant to joint action agreement, directly or indirectly, controls a stake equal to or greater than the percentage controlled by such person;

· the person or group does not control, directly or indirectly, more than 40.0% of the voting share capital and the percentage controlled is lower than the sum of the shares held by other shareholders holding more than 5% of the share capital (either directly or pursuant to a joint action agreement); or

· in cases where the SVS has ruled otherwise, based on the distribution or atomization of the overall shareholding.

According to the Chilean Securities Market Law, a joint action agreement is an agreement among two or more parties which, directly or indirectly, own shares in a corporation at the same time and whereby they agree to participate with the same interest in the management of the corporation or in taking control of the same. The law presumes that such an agreement exists between:

· a principal and its agents;

· spouses and relatives within certain degrees of kinship;

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· entities within the same business group; and

· an entity and its controller or any of the members of the controller.

Likewise, the SVS may determine that a joint action agreement exists between two or more entities considering, among other things, the number of companies in which they participate and the frequency with which they vote identically in the election of directors, appointment of managers and other resolutions passed at extraordinary shareholders’ meetings.

According to Article 96 of the Chilean Securities Market Law, a business group is a group of entities with such ties in their ownership, management or credit liabilities that it may be assumed that the economic and financial action of such members is directed by, or subordinated to, the joint interests of the group, or that there are common credit risks in the credits granted to, or in the acquisition of securities issued by, them. According to the Chilean Securities Market Law, the following entities are part of the same business group:

· a company and its controller;

· all the companies with a common controller together with that controller; and

· all the entities that the SVS declares to be part of the business group due to one or more of the following reasons:

· a substantial part of the assets of the company is involved in the business group, whether as investments in securities, equity rights, loans or guaranties;

· the company has a significant level of indebtedness and the business group has a material participation as a lender or guarantor of such indebtedness;

· the company is a member of a controlling group of any company of those mentioned in the first two bullets above and there are reasons grounded in ties in the ownership, management or credit liabilities to include it in the business group; or

· the company is controlled by a member of the controller of any of the entities of the business group if the latter is formed by more than one entity and if there is more than one group of controlling entities and there are reasons grounded in ties in the ownership, management or credit liabilities to include it in the business group.

The General Banking Act provides that, as a matter of public policy, no person or company may acquire, directly or indirectly, more than 10% of the shares of a bank without the prior authorization of the SBIF, which may not be unreasonably withheld. The prohibition also applies to beneficial owners of ADSs. In the absence of such authorization, any person or group of persons acting in concert would not be permitted to exercise voting rights with respect to the shares or ADSs acquired. In determining whether or not to issue such an authorization, the SBIF considers a number of factors enumerated in the General Banking Act, including the financial stability of the purchasing party.

The General Banking Act also requires the prior authorization of the SBIF for the following transactions:

· the merger of two or more banks;

· the acquisition of all or a substantial portion of a bank’s assets and liabilities by another bank;

· the control by the same person or controlling group of two or more banks; or

· a substantial increase in the share ownership by a controlling shareholder of a bank.

This prior authorization is only required when the acquiring bank or the resulting group of banks would own a significant market share in loans, defined by the SBIF to be more than 15% of all loans in the Chilean

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banking system. The intended purchase, merger or expansion may be denied by the SBIF; or, if the acquiring bank or resulting group would own a market share in loans determined to be more than 20% of all loans in the Chilean banking system, the purchase, merger or expansion may be conditioned on one or more of the following:

· the bank or banks maintaining regulatory capital higher than 8% and up to 14% of risk-weighted assets;

· the technical reserve established in Article 65 of the General Banking Act being applicable when deposits exceed one and a half times the resulting bank’s paid-in capital and reserves; or

· the margin for interbank loans being reduced to 20% of the resulting bank’s regulatory capital.

If the acquiring bank or resulting group would own a market share in loans determined by the SBIF to be more than 15% but less than 20%, the authorization will be conditioned on the bank or banks maintaining a regulatory capital not lower than 10% of their risk-weighted assets for the period specified by the SBIF, which may not be less than one year. The calculation of the risk-weighted assets is based on a five category risk classification system applied to a bank’s assets that is based on the Basel Committee recommendations.

According to the General Banking Act, a bank may not grant loans to related parties on terms more favorable than those generally offered to non-related parties. Article 84 No. 2 of the General Banking Act and the regulations issued by the SBIF creates the presumption that natural persons who are holders of shares and who beneficially own more than 1% of the shares are related to the bank and imposes certain restrictions on the amounts and terms of loans made by banks to related parties. This presumption would also apply to beneficial owners of ADSs representing more than 1% of the shares.

Article 16 of the General Banking Act provides that the individuals or legal entities that, individually or with other people, directly control a bank and who individually own more than 10% of its shares must send to the SBIF reliable information on their financial situation in the form and in the opportunity set forth in Resolution No. 3,156 of the SBIF.

There are no limitations for non-resident or foreign shareholders to hold or exercise voting rights on the securities of a bank.

Preemptive Rights and Increases of Share Capital

The Chilean Corporations Law provides that whenever a Chilean company issues new shares for cash, it must offer its existing shareholders the right to purchase a number of shares sufficient to maintain their existing ownership percentages in the company. Pursuant to this requirement, preemptive rights in connection with any future issue of shares will be offered by us to the depositary as the registered owner of the shares underlying the ADSs. However, the depositary will not be able to make such preemptive rights available to holders of ADSs unless a registration statement under the Securities Act is effective with respect to the underlying shares or an exemption from the registration requirements thereunder is available.

We intend to evaluate, at the time of any preemptive rights offering, the practicality under Chilean law and Central Bank regulations in effect at the time of making such rights available to our ADS holders, as well as the costs and potential liabilities associated with registration of such rights and the related shares of common stock under the Securities Act, and the indirect benefits to us of thereby enabling the exercise by all or certain holders of ADSs of their preemptive rights and any other factors we consider appropriate at the time, and then to make a decision as to whether to file such registration statement. There can be no assurance that any registration statement would be filed. If we do not file a registration statement and no exemption from the registration requirements under the Securities Act is available, the depositary will sell such holders’ preemptive rights and distribute the proceeds thereof if a premium can be recognized over the cost of such sale. In the event that the depositary is not able, or determines that it is not feasible, to sell such rights at a premium over the cost of any such sale, all or certain holders of ADSs may receive no value for such rights. Non-U.S. holders of ADSs may be able to exercise their preemptive rights regardless of whether a registration statement is filed. The inability of all or certain holders of ADSs to exercise preemptive rights in respect of shares of common stock underlying such ADSs could result in such holders not maintaining their percentage ownership of the common stock following such preemptive rights offering unless such holder made additional market purchases of ADSs or shares of common stock.

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Under Chilean law, preemptive rights are exercisable or freely transferable by shareholders during a period that cannot be less than 30 days following the grant of such rights. During such period, and for an additional 30-day period thereafter, a Chilean corporation is not permitted to offer any unsubscribed shares for sale to third parties on terms which are more favorable than those offered to its shareholders. At the end of such additional 30-day period, a Chilean open stock corporation is authorized to sell unsubscribed shares to third parties on any terms, provided they are sold on a Chilean stock exchange. Unsubscribed shares that are not sold on a Chilean stock exchange can be sold to third parties only on terms no more favorable for the purchaser than those offered to shareholders.

Shareholders’ Meetings and Voting Rights

An ordinary annual shareholders’ meeting is held within the first four months of each year. The ordinary annual shareholders’ meeting is the corporate body that approves the annual financial statements, approves all dividends in accordance with the dividend policy determined by our board of directors, elects the members of our board of directors and approves any other matter that does not require an extraordinary shareholders’ meeting. Extraordinary meetings may be called by our board of directors when deemed appropriate, and ordinary or extraordinary meetings must be called by our board of directors when requested by shareholders representing at least 10% of the issued voting shares or by the SBIF.

Notice to convene the ordinary annual meeting or an extraordinary meeting is given by means of three notices which must be published in a newspaper of our corporate domicile (currently Santiago, Chile) previously determined by our shareholders at the ordinary annual meeting or, in the event an agreement is not reached in the previous ordinary annual meeting or the newspaper ceases to exist or has its distribution suspended for whatever reason, in the Official Gazette in a prescribed manner, and the first notice must be published not less than 15 calendar days nor more than 20 calendar days in advance of the scheduled meeting. Notice must also be given to the SBIF, the Santiago Stock Exchange, the Valparaiso Stock Exchange and the Chilean Electronic Stock Exchange. Currently, we publish our official notices in the El Mercurio newspaper of Santiago.

In the case of an ordinary annual shareholders’ meeting, shareholders holding a prescribed minimum ownership interest in us must be sent an annual report of our activities that includes audited consolidated financial statements. Shareholders who do not fall into this category but who request it must also be sent a copy of our annual report. In addition to these requirements, we regularly provide, and management currently intends to continue to provide, together with the notice of ordinary annual shareholders’ meeting, a proposal for the final annual dividend.

The quorum for a shareholders’ meeting is established by the presence, in person or by proxy, of shareholders representing at least an absolute majority of the issued shares. If a quorum is not present at the first meeting on first call, the meeting can be reconvened (in accordance with the procedures described in the previous paragraphs) and, upon the meeting being reconvened, shareholders present at the reconvened meeting are deemed to constitute a quorum regardless of the percentage of the shares represented.

The shareholders’ meetings pass resolutions by the affirmative vote of an absolute majority of those voting shares present or represented at the meeting. Approval by a two-thirds majority of the issued shares, however, is required at any shareholders’ meeting to approve any of the following actions:

· a change in corporate form, merger or spin-off;

· an amendment to our term of existence, if any, or our early dissolution;

· a change in corporate domicile;

· a decrease of corporate capital previously approved by the SBIF, provided it is not reduced below the minimum legal capital;

· the approval of capital contributions and appraisal of properties other than cash, in those cases where it is permitted by the General Banking Act;

· a modification of the powers of shareholders or limitations on the powers of our board of directors;

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· a reduction in the number of members of our board of directors;

· the transfer of 50% or more of the corporate assets or the implementation or amendment of any business plan that contemplates the transfer of more than 50% of our corporate assets or the transfer of 50% or more of the assets of a subsidiary if such subsidiary represents at least 20% of our total corporate assets, as well as transfer of shares of such subsidiary which would make it lose such status;

· any non-cash distribution in respect of the shares;

· a change in the manner of distribution of profits established in our bylaws;

· the granting of guarantees to secure third-party obligations in excess of 50% of our corporate assets, unless granted to a subsidiary;

· the repurchase of our shares under the conditions set forth in Articles 27A and 27B of the Chilean Corporations Law;

· the correction of nullity caused by formal defects of any amendments to our bylaws;

· approval or confirmation of transactions with related parties, as set forth in Articles 44 and 147 of the Chilean Corporations Law; or

· certain other matters set forth in our bylaws.

Shareholders may accumulate their votes for the election of directors and cast all of their votes in favor of one person.

In general, Chilean law does not require a Chilean open stock corporation to provide the level and type of information that U.S. securities laws require a reporting company to provide to its shareholders in connection with a solicitation of proxies. However, shareholders are entitled to examine the books of a company and its subsidiaries within the 15-day period before any ordinary annual shareholders’ meeting.

The Chilean Corporations Law provides that a Chilean company’s annual report must include, in addition to the materials provided by the board of directors to shareholders, the comments and proposals made by the directors’ committee, and, whenever shareholders representing 10% or more of the issued voting shares so request, such shareholders’ comments and proposals in relation to the company’s affairs. Similarly, the Chilean Corporations Law provides that whenever the board of directors of an open stock corporation convenes an ordinary annual shareholders’ meeting and solicits proxies for that meeting, or distributes information supporting its decisions or other similar material, it is obligated to include as an annex to its annual report any pertinent comments and proposals that may have been made by the directors’ committee and shareholders owning 10% or more of the company’s voting shares who have requested that such comments and proposals be so included.

Only shareholders registered as such with us on the fifth business day prior to the date of a meeting are entitled to attend and vote their shares. A shareholder may appoint another individual (who need not be a shareholder) as his proxy to attend and vote on his behalf. Every shareholder entitled to attend and vote at a shareholders’ meeting has one vote for every share subscribed, as we do not have special classes of shares with different voting rights.

Our shareholders’ meetings held in 2015 were:

· The ordinary annual shareholders’ meeting held on March 26, 2015, where our shareholders agreed to the distribution and payment of dividend No. 203, in the amount of Ch$3.42915880220 per Banco de Chile common share, with a charge to 2014 net distributable income of Banco de Chile.

· The extraordinary shareholders’ meeting held on March 26, 2015, where our shareholders agreed to issue a stock dividend in connection with the capitalization of 30% of our distributable net income obtained during the fiscal year 2014 by means of the issuance of fully paid in shares, without par value, with a value of Ch$65.31

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per share, which was distributed among the shareholders in the proportion of 0.02250251855 fully paid in shares for each share held, subject to the exercise of the options established in Article 31 of Law No. 19,396.

Our shareholders’ meetings held in 2016 were:

· The ordinary annual shareholders’ meeting held on March 24, 2016, where our shareholders agreed to the distribution and payment of dividend No. 204, in the amount of Ch$3.37534954173 per Banco de Chile common share, with a charge to 2015 net distributable income of Banco de Chile.

· The extraordinary shareholders’ meeting held on March 24, 2016, where our shareholders agreed to issue a stock dividend in connection with the capitalization of 30% of our distributable net income obtained during the fiscal year 2015 by means of the issuance of fully paid in shares, without par value, with a value of Ch$64.79 per share, which was distributed among the shareholders in the proportion of 0.02232718590 fully paid in shares for each share held, subject to the exercise of the options established in Article 31 of Law No. 19,396.

As of April 21, 2017, the following shareholders’ meetings had been held:

· The ordinary annual shareholders’ meeting held on March 23, 2017, where our shareholders agreed to the distribution and payment of dividend No. 205, in the amount of Ch$2.92173783704 per Banco de Chile common share, with a charge to 2016 net distributable income of Banco de Chile.

· The extraordinary shareholders’ meeting held on March 23, 2017, where our shareholders agreed to issue a stock dividend in connection with the capitalization of 40% of our distributable net income obtained during the fiscal year 2016 by means of the issuance of fully paid in shares, without par value, with a value of Ch$73.28 per share, which was distributed among the shareholders in the proportion of 0.02658058439 fully paid in shares for each share held, subject to the exercise of the options established in Article 31 of Law No. 19,396. This capitalization is currently subject to the SBIF’s approval.

Dividend, Liquidation and Appraisal Rights

For a description of the provisions of our estatutos related to our dividends, see “Item 8. Financial Information—Consolidated Statements and Other Financial Information—Dividends.”

Under the Chilean Corporations Law, Chilean companies are generally required to distribute at least 30% of their earnings as dividends. Previously, the General Banking Act stated that banks were permitted to distribute less than such minimum amount in any given year with the approval of holders of at least two-thirds of the bank’s common stock. In 2006, however, this possibility was eliminated by law. In the event of any loss of capital, no dividends can be distributed so long as such loss is not recovered. Also, a bank cannot distribute dividends above the legal minimum if doing so would result in the bank exceeding its ratio of risk-weighted assets to regulatory capital or total assets. See “Item 8. Financial Information—Consolidated Statements and Other Financial Information—Dividends.”

Dividends that are declared but not paid by the date set for payment at the time of declaration are adjusted from the date set for payment to the date such dividends are actually paid, and interest is accrued thereon. The right to receive a dividend lapses if it is not claimed within five years from the date the dividend is payable and the funds may be claimed by the Chilean treasury.

We may declare a dividend in cash or in shares. When a share dividend is declared above the legal minimum (which minimum must be paid in cash), our shareholders must be given the option to elect to receive cash. A holder of our ADSs may, in the absence of an effective registration statement under the Securities Act or an available exemption from the registration requirement thereunder, effectively be required to receive a dividend in cash. See “—Preemptive Rights and Increases of Share Capital.”

In the event of our liquidation, the holders of our fully paid shares would participate equally and ratably, in proportion to the number of paid-in shares held by them, in our assets available after payment of all our creditors.

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The holders of fully paid shares would not be required to contribute additional capital to us in the event of our liquidation.

In accordance with the General Banking Act, our shareholders do not have appraisal rights in the event of a business combination or otherwise.

Approval of Financial Statements

Our board of directors is required to submit our audited consolidated financial statements to the shareholders annually for their approval. The approval or rejection of the financial statements is entirely within our shareholders’ discretion. If our shareholders reject our consolidated financial statements, our board of directors must submit new consolidated financial statements no later than 60 calendar days from the date of rejection. If our shareholders reject our new consolidated financial statements, our entire board of directors is deemed removed from office and a new board of directors shall be elected at the same meeting. Directors who individually approved our consolidated financial statements are disqualified from running for re-election for the ensuing period.

Registrations and Transfers

We act as our own registrar and transfer agent, as is customary among Chilean companies. In the case of jointly owned shares, an attorney-in-fact must be appointed to represent the joint owners in dealings with us.

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MATERIAL CONTRACTS

See “Item 7. Major Shareholders and Related Party Transactions—Related Party Transactions.”

EXCHANGE CONTROLS

The Central Bank is responsible for maintaining the stability of the Chilean peso and the normal functioning of internal and external payments. The authority of the Central Bank for these purposes includes regulation of the amount of currency and credit in circulation, the performance of credit transactions and foreign exchange operations and the issuance of regulatory provisions regarding monetary, credit, financing and foreign exchange matters.

Under the Basic Constitutional Act of the Central Bank, Law No. 18,840, foreign exchange operations can be carried out in Chile by any person, subject to the limitations and restrictions established by the Central Bank. Foreign exchange transactions include buying and selling foreign currency and, in general, any act or agreement that may have the effect of creating, amending, or extinguishing an obligation payable in such currency, even if no transfer of funds or drafts to or from Chile is actually involved. Foreign exchange transactions also include transfers of or transactions with respect to gold or instruments representing gold.

The Central Bank can impose the following limitations on foreign exchange transactions:

· The Central Bank can require that the transaction of specified foreign exchange operations, such as foreign investments and foreign credits, be reported to it; and

· The Central Bank can require that the execution of certain foreign exchange operations, such as money transfers to and from Chile, be made only in the Formal Exchange Market. The Formal Exchange Market consists of banks and other entities authorized by the Central Bank.

Also, the Central Bank has the authority to establish certain restrictions on foreign exchange transactions with respect to the Formal Exchange Market. These restrictions may include the following: the obligation to return to Chile in Chilean pesos the value obtained in the export of goods, services, and other payments to foreign persons or entities that have a right of residency in Chile; that a reserve be maintained for credits, deposits and investments in foreign currency from or to a foreign country; and the obligation to obtain approval for payment or remittance of foreign exchange transactions, among others.

These restrictions may only be imposed by resolution adopted by the majority of board members of the Central Bank if required for the stability of the currency or the financing of the balance of payments of the country. Additionally, these restrictions may only be imposed for a predetermined period, which, at the most, may extend to a year. The resolution may be subject to veto by the Minister of Finance, in which case the restriction may only be adopted pursuant to a favorable vote of all the board members. The restriction, once the predetermined period has expired, may be renewed subject to the preceding rules.

On April 16, 2001, the Central Bank eliminated the prior foreign exchange restrictions, replaced the former Compendium of Foreign Exchange Regulations (“Compendium”) by a new one, and eliminated Chapter XXVI of the old Compendium, which regulated the establishment of an ADR facility by a Chilean company. Notwithstanding such replacement, the special regime of Chapter XXVI continued in force for Banco de Chile’s ADS program until March 7, 2011, when the Central Bank, JPMorgan Chase Bank N.A., as depositary bank, and Banco de Chile executed an agreement that terminated the Convención Cambiaria (“Exchange Convention”). As a consequence of such termination, the special exchange regime established in the Exchange Convention is no longer applicable. Thus, the Deposit Agreement, as amended, and Banco de Chile’s ADS program are subject to the exchange regulations of general applicability of Chapter XIV of the Compendium or such new regulations that may be issued in the future. A copy of the amendment to the deposit agreement, dated February 1, 2011, can be found as an Exhibit to this annual report.

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The ADS facility is governed by Chapter XIV of the Compendium on “Regulations applicable to Credits, Deposits, Investments and Capital Contributions from Abroad.” According to Chapter XIV, the establishment of an ADS facility is regarded as an ordinary foreign investment, subject to the above mentioned limitations, and it is not necessary to seek the Central Bank’s prior approval in order to establish an ADS facility. The establishment of an ADS facility only requires that the Central Bank be informed of the transaction, and that the transaction be conducted through the Formal Exchange Market.

In Chile, until December 2015, foreign investments could also be made through the Foreign Investment Committee under Decree Law No. 600 of 1974, Foreign Investment Statute, which was an optional mechanism to invest capital in Chile that required, among other items, a foreign investment contract with the State of Chile. However, on September 29, 2014, Law No. 20,780 was published, which revoked Decree 600 effective January 1, 2016. But the revocation of Decree Law 600 does not apply retroactively. Therefore, foreign investment agreements entered into under Decree Law 600, before its revocation, will continue to be governed by Decree Law 600.

Investment in Our Shares and ADSs

Investments made in shares of our common stock are subject to the following requirements:

· any foreign investor acquiring shares of our common stock who brought funds into Chile for that purpose must bring those funds through an entity participating in the Formal Exchange Market;

· any foreign investor acquiring shares of our common stock to be converted into ADSs or deposited into an ADR facility who brought funds into Chile for that purpose must bring those funds through an entity participating in the Formal Exchange Market;

· in both cases, the entity of the Formal Exchange Market through which the funds are brought into Chile must report such investment to the Central Bank;

· all remittances of funds from Chile to the foreign investor upon the sale of the acquired shares of our common stock or from dividends or other distributions made in connection therewith must be made through the Formal Exchange Market;

· all remittances of funds from Chile to the foreign investor upon the sale of shares underlying ADSs or from dividends or other distributions made in connection therewith must be made through the Formal Exchange Market; and

· all remittances of funds made to the foreign investor must be reported to the Central Bank by the intervening entity of the Formal Exchange Market.

When funds are brought into Chile for a purpose other than to acquire shares to convert them into ADSs or deposit them into an ADR facility and subsequently such funds are used to acquire shares to be converted into ADSs or deposited into an ADR facility, such investment must be reported to the Central Bank by the custodian within ten days following the end of each month within which the custodian is obligated to deliver periodic reports to the Central Bank.

When funds to acquire shares of our common stock or to acquire shares to convert them into ADSs or deposit them into an ADR facility are received by us abroad (i.e., outside of Chile), such investment must be reported to the Central Bank directly by the foreign investor or by an entity participating in the Formal Exchange Market within ten days following the end of the month in which the investment was made.

All payments in foreign currency in connection with our shares of common stock or ADSs made from Chile through the Formal Exchange Market must be reported to the Central Bank by the entity participating in the transaction. In the event there are payments made outside of Chile, the foreign investor must provide the relevant information to the Central Bank directly or through an entity of the Formal Exchange Market within the first ten calendar days of the month following the date on which the payment was made.

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There can be no assurance that additional Chilean restrictions applicable to the holders of ADSs, the disposition of shares of our common shares underlying ADSs or the conversion or repatriation of the proceeds from such disposition will not be imposed in the future, nor can we assess the duration or impact of such restrictions if imposed.

This summary does not purport to be complete and is qualified by reference to Chapter XIV of the Central Bank Foreign Exchange Regulations, a copy of which is available in Spanish at the Central Bank’s website at www.bcentral.cl.

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TAXATION

Chilean Tax Considerations

The following discussion is based on income tax laws and other applicable regulations and rulings issued by the Chilean Internal Revenue Service (Servicio de Impuestos Internos) that are currently in effect in Chile. The discussion summarizes the main Chilean income tax consequences for investments in ADSs or shares of common stock held by individuals without domicile or residence in Chile or legal entities that are neither incorporated under the laws of Chile nor permanently located in Chile. We refer to these investors as “foreign holders” hereafter.

For Chilean tax law purposes, an individual holder resides in Chile if he or she has resided in Chile for more than six months within a calendar year or within two consecutive tax years. The Chilean Internal Revenue Service has interpreted that the six month period must not be uninterrupted. On its turn, for Chilean tax law purposes an individual holder is domiciled in Chile if he or she resides in Chile with the real or supposed purpose of staying in the country. Accordingly, the Chilean Internal Revenue Service has interpreted that an individual without residence in Chile may, nonetheless, be considered as domiciled in Chile since the day of entry into the country if he or she intends to stay in Chile and such intention is evidenced, for example, by circumstances such as the acceptance of a job position in Chile or the relocation of his or her family to the country, among other considerations.

From a constitutional perspective, taxes in Chile are governed by the principle of legality, which precludes the creation, suppression, modification, reduction or waiving of taxes, its essential elements, their form of computation, their collection or their form, proportionality or progression by any means other than a law. Chilean tax authorities, however, have the power to interpret tax laws by issuing rulings and regulations of either general or specific application.

Chile and the United States have subscribed an income and capital tax treaty for the avoidance of double taxation and the prevention of fiscal evasion, but its effectiveness is contingent upon its ratification by the United States Senate, which is still pending and whose approval date is uncertain.

In September 2014, the Chilean government enacted a law reforming the Chilean tax system. This tax reform (Law No. 20,780) gradually increases the first category tax or corporate tax rate between 2014 and 2018 while establishing two alternative tax regimes from 2017 onwards: (i) the Semi-Integrated Regime and (ii) the Attribution Regime. Nevertheless, following this reform in the Chilean taxation system, in February 2016, a new tax law was enacted (Law No. 20,899), which simplified the previously mentioned reform (Law No. 20,780) by limiting the possibility of choosing between the two alternative tax regimes. According to this new law, publicly-traded companies, like Banco de Chile, will only be subject to a Semi-Integrated Regime. Accordingly, changes to or statements regarding the interpretation of new taxation guidelines could be introduced by the Chilean IRS in the future.

This discussion is not intended as tax advice to any particular investor. Such advice would require a complete understanding of an investor’s particular tax situation.

Cash Dividends and Other Distributions

Cash dividends distributed by us to foreign holders of our ADSs or shares of common stock are subject to a 35.0% withholding tax, which is withheld, declared and paid to the Chilean Treasury by us (the “Chilean Withholding Tax” hereafter). A tax credit associated with the corporate income tax or the first category tax (the “Corporate Tax” hereafter) actually paid by the company on the taxable income from which dividends are distributed may be deducted from the Chilean Withholding Tax levied on cash dividends. Currently, up to 100% of Corporate Tax paid by the company, in the proportion corresponding to foreign holders, no matter the country of residence, may be used as tax credit for Chilean Withholding Tax calculation. However, in case of distribution of book income in excess of retained taxable income, those dividends will be subject to Chilean Withholding Tax and no tax credit is permitted as long as the related income has not paid the corporate tax before. Finally, distribution of non-taxable income or income subject to corporate tax applied as a sole tax (herein, the “Sole Corporate Income Tax”) are both relieved from Chilean Withholding Tax.

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For purposes of applying the Chilean Withholding Tax, cash dividends are grossed-up in the amount the Corporate Tax paid by the company, in the proportion corresponding to the ADS holder.

In order to determine the amount of the Corporate Tax credit, the following rules apply:

· For dividends distributed with a charge to taxable utilities for fiscal years until 2017, the effective rate of credit will be the weighted average tax rate paid on the accumulated earnings during those years.

· In case of dividends distributed with a charge to taxable utilities starting with fiscal year 2017, the tax credit will be determined by applying the rate of the first category in effect during the year of the corresponding distribution.

· In both of the previously mentioned cases, the credit will be limited up to the amount of the first category tax effectively paid by the company on its accumulated profits.

If on the dividend distribution date there are neither retained taxable profits on which Corporate Tax has been paid nor tax-exempted retained profits, a Chilean Withholding Tax of 35% with a provisional Corporate Tax credit will be applicable. This provisional Corporate Tax credit must be confirmed by the company’s taxable income as of December 31 of the year in which the dividend was paid. If such provisional credit is determined to be totally or partially not applicable at the end of the year because retained taxable or exempt profits were not enough to cover the distribution, foreign holders shall reimburse to the Company the part of the provisional credit that was totally or partially granted over non-taxable or exempt profits determined at the end of the fiscal year.

Notwithstanding the above, starting January 1, 2017 Banco de Chile will be subject to a semi-integrated system by which personal or withholding taxes are only triggered upon distribution of taxable profits to the company’s owners or shareholders, with a tax credit of only 65% of the paid Corporate Tax, unless the owner or shareholder is resident in a country holding Double Taxation Avoidance Treaty with Chile, in which case a tax credit up to 100% of the corporate tax paid by the company can be used against withholding taxes. In case double tax Treaty has been only signed up to 2017, but not yet entered in force, the law established a temporary extension of the use of 100% of corporate tax credit up to 2019.

In our case, we are permitted to deduct dividends paid to SAOS from our taxable base. Accordingly, our actual income tax and, therefore, the amount of tax credit that can be used by the investor is lower than it would be in absence of this tax benefit.

Furthermore, given consecutive changes to the Chilean Tax System, the statutory corporate tax rate has gradually increased over the past years and will continue to increase until 2018, as follows:

· 20.0% in 2013;

· 21.0% in 2014:

· 22.5% in 2015;

· 24.0% in 2016;

· 25.0% under the attribution regime and 25.5% under the semi-integrated regime in 2017;

· 25.0% under the attribution regime and 27.0% under the semi-integrated regime from 2018 onwards.

The increase in the corporate tax rate had impact on our Deferred Taxes outstanding. For more information see Note 17 to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

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Capital Gains

Capital gains realized on the sale, exchange or other disposition by a foreign holder of ADSs (or ADRs evidencing ADSs) will not be subject to Chilean taxation, provided that such disposition occurs outside Chile or that it is performed under the rules of Title XXIV of the Chilean Securities Market Law. The deposit and withdrawal of shares of common stock in exchange for ADRs will not be subject to any Chilean taxes.

Capital gains recognized on the sale or exchange of shares of common stock (as distinguished from sales or exchanges of ADSs representing such shares of common stock) by a foreign holder will be subject to both Corporate Tax and the Chilean Withholding Tax (Corporate Tax being creditable against the latter) if the seller is a taxpayer who obtains other income effectively taxed as first category. If the transaction does not meet this condition, capital gains will be taxed at the Chilean Withholding Tax of 35.0%, unless the special exemption described in the next paragraph applies.

Finally, an exemption regime is available for capital gains produced by the sale of actively traded stocks (under definitions established by the Chilean IRS) provided that the following requirements established by Article N° 107 of the Chilean Income Tax Law are met:

a) The seller must have acquired the shares: (i) on a Chilean stock exchange authorized by the SVS; or (ii) pursuant to a regulated tender offer carried out according to Title XXV of the Chilean Securities Market Law; or (iii) at the time of incorporation of the corporation or pursuant to a capital increase; or (iv) pursuant to the exchange of public traded securities convertible in shares (in this case the acquisition cost of the shares corresponds to the exchange price); or (v) in a redemption of securities from mutual funds;

In regards to shares acquired in a capital increase process (as mentioned in (iii) above) before the company was publicly listed, only the greatest amount between the portion which exceeds the price of the offering on the stock exchange (closing price on the first day of transactions for the IRS) and the book value on the prior day will be exempted.

b) The shares must be sold: (i) on a stock exchange authorized by the SVS; (ii) pursuant to a regulated tender offer; or (iii) in a contribution of securities on mutual funds; and

c) The exemption under analysis also applies if the sale or transfer of shares is executed within 90 days following the day on which they were no longer considered as actively traded. In such case, the profits exempted from Chilean taxes will correspond to the average price of said shares within the last 90 days in which they were actively traded. Any profits above the average price will be subject to the general tax regime applicable to the transfer of shares.

Regarding ADSs, the acquisition value of the shares of common stock received in exchange for them will represent the tax basis of such shares. The acquisition value is determined by the parties in the relevant deposit agreement, and generally corresponds to the highest price at which they are traded on Chilean stock exchanges on the date when the exchange takes place. Consequently, the conversion of ADSs into shares of common stock and the sale of such shares of common stock for the value established under the deposit agreement will not generate a capital gain subject to taxation in Chile in case the sale of shares is made at the same tax basis as of the time of the conversion.

However, as the exchange is generally registered two days after it took place, if the price of the shares goes down, a gain would arise. In order to overcome this situation, on October 1, 1999, the Chilean Internal Revenue Service issued Ruling No. 3,708, allowing Chilean issuers of ADSs to amend the deposit agreements by including a clause stating that when exchanged shares are sold by the ADSs’ holders on a Chilean stock exchange, either on the same day in which the exchange is recorded in the shareholders’ registry of the issuer or within two business days prior to such date, the acquisition price of those exchanged shares will be the price recorded in the invoice issued by the stock broker that participated in the sale. Consequently, if this clause were included in the deposit agreement, the capital gain that may arise if the exchange date was different from the date in which the shares received in exchange for ADSs were sold will not be subject to taxation. Sale of shares at a higher value of the invoice of the broker will be subject to taxes in Chile.

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The distribution and exercise of preemptive rights relating to the shares of common stock will not be subject to Chilean taxation. Amounts received in exchange for the shares or assignment of preemptive rights relating to the shares will be subject to both Corporate Tax and Chilean Withholding Tax (the former being creditable against the latter to the extent described above).

Stock dividends

Stock dividends (distributions of fully paid-in shares) are free of tax.

Nevertheless, from 2017 onwards capital gains associated with the sale of shares obtained as stock dividends will be subject to the general tax regime. Therefore, foreign investors will be subject to Chilean Withholding Tax on capital gains arising as a consequence of the sale of shares received as stock dividends. However, if the stock complies with the requirements established by Article 107 of Chilean Income Tax Law (see “Capital Gains”), capital gains will be free of tax.

Mutual Funds and Investment Funds

Law No. 20,712, also known as the “Unitary Funds Act”, regulates all aspects related to mutual funds and investment funds, both public and private (creation, accepted investments, administration, forbidden activities, profit taxation, among others), as well as the activity of administrating third-party funds and individual portfolio management.

(1) The main aspects concerning taxation of foreign investments made in mutual and public funds are the following:

a) In general, foreign investors are subject to a 10% Sole Tax over dividends and other forms of payment of taxable income originated from the Fund’s investments which would generally be subject to Chilean Withholding Tax, except if they are attributed to non-taxable income or income exempted from Chilean Withholding Tax.

b) The rescue of Fund quotas (capital investments) is not subject to Chilean taxes, only to the extent that the fund has been liquidated.

c) The capital gains arising from the sale or redemption of Fund’s quotas for reasons other than the Fund’s termination is subject to a 10% Sole Tax.

(2) In the case of Funds that have at least 80% of their investment portfolio invested in certain foreign assets during at least 330 continuous or discontinuous days within the financial year, the foreign investments are taxed according to the following rules:(1)

a) Dividends attributed to income proceeding from the Fund’s investments in foreign assets (80% or more) are not subject to taxes in Chile. Dividends attributed to income proceeding from the Fund’s investments in Chilean assets (20% or less) are subject to a 10% Sole Tax, except for those who correspond to non-taxable o exempted income.

b) The capital gains produced by the sale or redemption of fund quotas for reasons other than the Fund’s termination are exempted from Chilean taxes.

c) Interests attributed to income proceeding from the Fund’s investments in foreign assets (80% or more) are not subject to taxes in Chile. Interests attributed to income proceeding from the Fund’s investments in certain Chilean assets (20% or less) and other specific kinds of investments are

(1) This special tax treatment also requires that the internal investment policy of the Fund: (a) be in line with such percentage being invested specific foreign assets during the referred period of time; and (b) mandate that all other income proceeding from the remaining percentage of their portfolio investment (local assets) and not exempted from Chilean Withholding Tax be completely distributed among its participants during that year of their perception or during the 180 day-period following said financial year’s closing.

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subject to a 4% Sole Tax, except for those who correspond to non-taxable o exempted income. No tax credits available.

d) Whatever the percentage of the investment portfolio of the Fund is invested in foreign assets, dividends and interest payments will be subject to the general tax regime (Corporate Tax plus Chilean Withholding Tax with a credit for paid Corporate Tax) if any individual or entity with domicile or residence in Chile holds an interest, or is entitled to benefits, of 5% or more in one of the foreign holders, excluding foreign individuals and institutional investors.

Fixed Income (in force according to the Unitary Funds Act)

There are special tax regulations for bonds issued in Chile in a public offering which fulfill specific conditions established in the Chilean Income Tax Law (“104 Bonds”).

In February 2017, Law 20,956 came into effect, according to which the Chilean Withholding Tax on interest accrued by Chilean bonds, as a general rule, must be withheld by the issuer.

However, if the bond issuance agreement provides so, the Chilean Withholding Tax of 4% shall be withheld by the local custodian that is acting as the local tax agent for the foreign investor.

Regarding bonds issued by the Central Bank or by the Chilean Treasury, the withholding tax will always be borne by the issuer.

Finally, with regard to bonds whose issuance agreement was executed prior to the effectiveness of Law 20,956, local custodians must withhold the applicable tax unless the issuer adheres to said law by giving notice to the bondholders and to the Chilean Internal Revenue Service.

Capital gain produced in the sale of 104 Bonds should be exempted from Chilean taxes provided that:

i. They are traded in a continuous auction system; or

ii. They are held for at least one hour.

The governmental bonds included in a list made by the Treasury Department qualify as 104 Bonds (even if some of the requirements mentioned above are not met) and are suitable for a tax exemption, regardless of its trading system, by virtue of Supreme Decree N° 471 of March 25, 2014.

According to the Chilean Income Tax Law, bonds and other debt instruments issued in Chile by Chilean companies are deemed to be located in Chile and therefore, sourced in Chile for income tax purposes. Therefore the capital gains arising from their sale is subject to Chilean taxes, even if the seller is a non- resident. Also, interests arising from debt securities issued through offshore permanent establishments are deemed to be sourced in Chile.

Capital Gains Tax Regime for Foreign Institutional Investors

The Unitary Funds Act contains an exemption rule for capital gains obtained by foreign institutional investors in the sale of debt securities and the sale of shares subject to Article 107 of the Chilean Income tax Law.

According to this rule, capital gains obtained by foreign institutional investors in the sale of debt securities (public offerings not covered by the regime established in the Article 104 of the Chilean Income Tax Law) are exempted from income tax provided they have been issued prior to May 1, 2014 by companies incorporated in Chile and that the investor meets requirements set by the law.

The exemption shall be applicable for securities purchased before the entry in force of Unitary Funds Act (May 1, 2014), provided that the seller complies with the requirements listed in the repealed article 106, even in the case where the transfer of shares has not been made under any of the modalities set out in Article 107 (as described above).

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Other Chilean Taxes

There are no Chilean inheritance, gift or succession taxes applicable to the transfer or disposition of the ADSs by a foreign holder; however, according to the Chilean Internal Revenue Service’s criteria, such taxes will generally apply to the transfer at death or by a gift of shares of common stock by a foreign holder. No Chilean stamp, issue, registration or similar taxes or duties apply to foreign holders of ADSs or shares of common stock.

Other Relevant Aspects

Aside from the changes that have been mentioned so far, personal tax for Chilean residents will be reduced in the higher-income bracket from 40% to 35% starting January 1, 2017.

Also, starting January 1, 2016, the Stamp Tax rate increased from 0.4% to 0.8% (this tax mainly affects loans and financing).

United States Federal Income Tax Considerations

The following discussion is a summary of certain U.S. federal income tax considerations that may be relevant to the acquisition, ownership and disposition of shares of our common stock, as well as the ownership and disposition of ADSs received pursuant to a deposit into the ADR facility of shares of our common stock, by a beneficial owner that is: (i) an individual who is a citizen or resident of the United States; (ii) a corporation (or other entity treated as a corporation for U.S. federal income tax purposes) created or organized under the laws of the United States, any state thereof or the District of Columbia; (iii) an estate the income of which is subject to U.S. federal income tax regardless of its source; or (iv) a trust if a court within the United States is able to exercise primary supervision over its administration and one or more U.S. persons have the authority to control all substantial decisions of the trust (or otherwise if the trust has a valid election in effect under current U.S. Treasury regulations to be treated as a U.S. person). For purposes of this discussion, we refer to these owners of ADSs or shares of our common stock as “U.S. Holders.” If a partnership (or any entity or arrangement treated as a partnership for U.S. federal income tax purposes) holds ADSs or shares of our common stock, the tax treatment of a partner generally will depend upon the status of the partner and upon the activities of the partnership. A prospective investor that is a partnership or a partner in a partnership holding ADSs or shares of our common stock should consult its own tax advisors.

This summary is not a comprehensive discussion of all of the tax considerations that may be relevant to a U.S. Holder’s decision to acquire ADSs or shares of our common stock. In particular, this discussion is directed only to U.S. Holders that will hold ADSs or shares of our common stock as capital assets (generally, property held for investment) and it does not address the Medicare tax on net investment income or any special U.S. federal income tax consequences that may be applicable to U.S. Holders that are subject to special treatment under the Internal Revenue Code of 1986, as amended (“U.S. Code”), such as banks, brokers or dealers in securities or currencies, traders in securities electing the mark-to-market method of accounting, financial institutions, insurance companies, tax-exempt entities, regulated investment companies, real estate investment trusts, partnerships, holders that own or are treated as owning 10% or more of our voting shares of our common stock, persons holding ADSs or shares of our common stock as part of a hedging, conversion or other integrated transaction or a straddle, persons subject to the alternative minimum tax or U.S. Holders whose functional currency is not the U.S. dollar. Prospective investors are advised to satisfy themselves as to the overall U.S. federal, state and local tax consequences of their ownership of ADSs or shares of our common stock by consulting their own tax advisors.

Except where specifically described below, this discussion assumes that we are not a passive foreign investment company (“PFIC”), for U.S. federal income tax purposes. Please see the discussion under “—Passive Foreign Investment Companies” below.

The statements of U.S. federal income tax laws set out below are based on the laws in force as of the date hereof and may be subject to changes in U.S. federal income tax law occurring after that date, including changes that may have retroactive effect.

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ADRs

A U.S. Holder who deposits shares of our common stock into the ADR facility, receiving ADSs in return, will be treated for U.S. federal income tax purposes as the beneficial owner of the underlying shares of our common stock represented by those ADSs and evidenced by ADRs. Deposits and withdrawals of shares of our common stock by U.S. Holders in exchange for ADSs will not result in the realization of gain or loss for U.S. federal income tax purposes.

Taxation of Dividends

Subject to the discussion below under “—Passive Foreign Investment Companies,” distributions of cash or property (other than shares of our common stock, if any, distributed pro rata to all of our shareholders, including holders of ADSs) paid out of our current or accumulated earnings and profits (as determined for U.S. federal income tax purposes) with respect to ADSs or shares of our common stock, including the net amount of the Chilean income tax withheld on the distribution (after taking into account the credit for the first category tax as described in Taxation—Chilean Tax Considerations—Cash Dividends and Other Distributions), will be includible in gross income as ordinary income on the date on which the U.S. Holder receives the distribution, in the case of shares of our common stock, or the date the depositary receives the distribution, in the case of ADSs. To the extent that the amount of any distribution exceeds our current and accumulated earnings and profits as determined for U.S. federal income tax purposes, such excess amounts will be treated first as a non-taxable return of capital to the extent of such U.S. Holder’s tax basis in the shares of our common stock and, thereafter, as capital gain. As used below, the term “dividend” means a distribution that constitutes a dividend for U.S. federal income tax purposes. Dividends paid in Chilean pesos generally will be includible in gross income in a U.S. dollar amount calculated by reference to the spot market exchange rate in effect on the date the U.S. Holder receives the dividends, in the case of shares of our common stock, or the date the depositary receives the dividends, in the case of ADSs, regardless of whether the payment is in fact converted into U.S. dollars. U.S. Holders should consult their own tax advisors regarding the treatment of foreign currency gain or loss, if any, on any Chilean pesos received which are converted into U.S. dollars after they are received.

Dividends paid to corporate U.S. Holders with respect to ADSs or shares of our common stock will not be eligible for the dividends received deduction allowed to corporations under the U.S. Code. Under current law, dividends received by certain non-corporate U.S. Holders (including individuals) with respect to ADSs will be subject to U.S. federal income tax at preferential rates if the dividends constitute “qualified dividend income” for U.S. federal income tax purposes. Dividends paid on the ADSs will be treated as qualified dividend income if:

· the ADSs are readily tradable on an established securities market in the United States; and

· we were not, in the year prior to the year in which the dividend was paid, and are not, in the year in which the dividend is paid, a PFIC.

The ADSs are listed on the NYSE, and will qualify as readily tradable on an established securities market in the United States so long as they are so listed. Moreover, as discussed below under “—Passive Foreign Investment Companies,” we believe that we will not be treated as a PFIC for U.S. federal income tax purposes with respect to our 2016 and current taxable year, and based on our current expectations regarding the value and nature of our assets, the sources and nature of our income, relevant market and shareholder data and our current business plans, we do not anticipate becoming a PFIC in the future. However, there can be no assurance in this regard because the PFIC determination is made annually and is based on the portion of our assets (including goodwill) and income that is characterized as passive under the PFIC rules and our continued qualification for an exception to the PFIC rules for certain foreign banks.

Based on existing guidance, we do not expect that dividends paid on shares of our common stock will be qualified as dividends because shares of our common stock are not readily tradable on an established securities market in the United States and, although a comprehensive income tax treaty between Chile and the United States has been signed, such treaty is not currently in force.

Subject to generally applicable limitations and conditions under the U.S. Code (including a minimum holding period requirement), Chilean income tax withheld from dividends (after taking into account the credit for

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the first category tax, when it is available) may be treated as a foreign income tax eligible for credit against a U.S. Holder’s U.S. federal income tax liability. If the amount of Chilean income tax initially withheld from a dividend is determined to be in excess of a U.S. Holder’s Chilean tax liability, thereby permitting a U.S. Holder to obtain a refund in respect of such excess tax, such excess tax may not be creditable. Dividends paid on the ADSs or shares of our common stock generally will constitute foreign source income, and for purposes of calculating the foreign tax credit, as “passive category income,” for most U.S. Holders. U.S. Holders are not allowed foreign tax credits for income taxes withheld in respect of certain short-term or hedged positions in securities and may not be allowed foreign tax credits in respect of arrangements in which their expected economic profit is insubstantial. Alternatively, a U.S. Holder may be able to deduct Chilean income taxes paid with respect to dividends on our shares of common stock against its taxable income, assuming such U.S. Holder does not take a credit for any foreign income taxes paid or accrued during the taxable year and certain other conditions are met. U.S. Holders should consult their own advisors concerning the implications of these rules in light of their particular circumstances.

Taxation of Capital Gains or Losses

Subject to the discussion below under “—Passive Foreign Investment Companies,” gain or loss realized by a U.S. Holder on the sale, exchange or other taxable disposition of ADSs or shares of our common stock generally will be capital gain or loss and generally will be long-term capital gain or loss if the shares of our common stock have been held for more than one year. The amount of gain or loss realized will be the difference between (i) the amount realized on the sale, exchange or other taxable disposition of ADSs or shares of our common stock over (ii) the U.S. Holder’s adjusted tax basis in such ADSs or shares of our common stock. Long-term capital gain realized by certain U.S. Holders (including individuals) generally is eligible for favorable rates of U.S. federal income tax. The deductibility of capital losses is subject to significant limitations under the U.S. Code.

The initial tax basis of shares of our common stock purchased by a U.S. Holder generally will be the U.S. dollar value of the Chilean pesos denominated purchase price determined on the date of purchase. If shares of our common stock are treated as being traded on an “established securities market,” a cash basis U.S. Holder, or, if it elects, an accrual basis U.S. Holder, will determine the U.S. dollar value of the cost of such shares by translating the amount paid at the spot rate of exchange on the settlement date of the purchase. Such an election by an accrual basis U.S. Holder must be applied consistently from year to year and cannot be revoked without the consent of the U.S. Internal Revenue Service (the “U.S. IRS”). If a U.S. Holder converts U.S. dollars to Chilean pesos and immediately uses the currency to purchase shares of our common stock, such conversion generally will not result in taxable gain or loss to the U.S. Holder.

With respect to the sale, exchange or other taxable disposition of shares of our common stock, the amount realized by a U.S. Holder generally will be the U.S. dollar value of the payment received determined on (1) the date of receipt of payment in the case of a cash basis U.S. Holder or (2) the date of disposition in the case of an accrual basis U.S. Holder. If shares of our common stock are treated as being traded on an “established securities market,” a cash basis U.S. Holder, or, if it elects, an accrual basis U.S. Holder, will determine the U.S. dollar value of the amount realized by translating the amount received at the spot rate of exchange on the settlement date of the sale.

Any gain or loss realized by a U.S. Holder on such a sale, exchange or other taxable disposition of shares of our common stock generally will be treated as U.S. source income or loss for U.S. foreign tax credit purposes. If Chilean income tax is withheld on such sale, exchange or other taxable disposition (see “Item 10. Additional Information—Taxation—Chilean Tax Considerations—Capital Gains”), a U.S. Holder generally would not be able to utilize foreign tax credits in respect of such Chilean income tax unless the U.S. Holder has other income from foreign sources, for purposes of the foreign tax credit limitation rules. Alternatively, a U.S. Holder may be able to deduct Chilean income taxes paid with respect to a disposition of shares of our common stock against its taxable income, assuming such U.S. Holder does not take a credit for any foreign income taxes paid or accrued during the taxable year and certain other conditions are met. U.S. Holders should consult their own tax advisors regarding the application of the foreign tax credit limitation rules to their investment in, and disposition of, the shares of our common stock.

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Passive Foreign Investment Companies

Special U.S. federal income tax rules apply to U.S. persons owning ADSs or common shares of a PFIC. A foreign corporation generally will be classified as a PFIC for U.S. federal income tax purposes in any taxable year in which, after applying relevant look through rules with respect to the income and assets of subsidiaries, either:

· at least 75% of its gross income is “passive income”; or

· on average at least 50% of the gross value of its assets is attributable to assets that produce passive income or are held for the production of passive income.

For this purpose, passive income generally includes, among other things, dividends, interest, rents, royalties, gains from the disposition of passive assets and gains from commodities and securities transactions. In determining whether a foreign corporation is a PFIC, a pro rata portion of the income and assets of each corporation in which it owns, directly or indirectly, at least a 25% interest (by value) is taken into account.

Banks generally derive a substantial part of their income from assets that are interest bearing or that otherwise could be considered passive under the PFIC rules. An exception, however, is provided for income derived in the active conduct of a banking business (the “Active Bank Exception”). The application of the Active Bank Exception to banks is unclear under present U.S. federal income tax law. The U.S. IRS has issued a notice and has proposed U.S. Treasury regulations which have different requirements for qualifying as a foreign bank and for determining the banking income that may be excluded from passive income under the Active Bank Exception. Based on our current estimates of our gross income and gross assets, the nature of our business and our interpretation of the proposed U.S. Treasury regulations and notice relating to the Active Bank Exception, we do not expect to be classified as a PFIC for our current taxable year (although the determination cannot be made until the end of such taxable year), and we intend to continue our operations in such a manner that we do not expect to be classified as a PFIC in the foreseeable future. There can be no assurances in this regard, however, because the application of the relevant rules is complex and involves some uncertainty. The PFIC determination is made annually and is based on the portion of our assets (including goodwill) and income that is characterized as passive under the PFIC rules. In addition, the relevant U.S. Treasury regulations addressing the Active Bank Exception may not be finalized in their current form, and our PFIC status may be impacted if and when these U.S. Treasury regulations are finalized. Moreover, our business plans may change, which may affect the PFIC determination in future years.

If we are treated as a PFIC for any year, U.S. Holders may be subject to adverse tax consequences upon a sale, exchange or other disposition of ADSs or shares of our common stock, or upon the receipt of certain “excess distributions” (generally distributions in excess of 125% of the average distribution over the shorter of a three-year period or the U.S. Holder’s holding period for shares of our common stock) from us. In this event, unless a U.S. Holder elects to be taxed annually on a mark-to-market basis with respect to ADSs or shares of our common stock, as described below, any gain realized on a sale or other taxable disposition of ADSs or shares of our common stock or excess distributions would be treated as realized ratably over the U.S. Holder’s holding period for such ADSs or shares of our common stock, and amounts allocated to prior years during which we were a PFIC would be taxed at the highest tax rate in effect for each such year. An additional interest charge may apply to the portion of the U.S. federal income tax liability on such gain or distribution treated under the PFIC rules as having been deferred by the U.S. Holder. Amounts allocated to the taxable year in which the sale or excess distribution occurs and to any year before we became a PFIC would be taxed as ordinary income in the taxable year in which the sale or excess distribution occurs. If we were a PFIC, certain subsidiaries and other entities in which we have a direct or indirect interest may also be PFICs (“Lower-tier PFICs”). Under attribution rules, U.S. Holders would be deemed to own their proportionate shares of Lower-tier PFICs and would be subject to U.S. federal income tax according to the rules described above on (i) certain distributions by a Lower-tier PFIC and (ii) a disposition of shares of a Lower-tier PFIC, in each case as if the U.S. Holder held such shares directly, even though such U.S. Holder had not received the proceeds of those distributions or dispositions.

If we are treated as a PFIC, the rules described in the foregoing paragraph can be avoided by a U.S. Holder that makes a “mark-to-market” election. A U.S. Holder may make a mark-to-market election for ADSs or shares of our common stock (but not for the shares of any Lower-tier PFIC) if such ADSs or shares of our common stock constitute “marketable stock” as defined in the U.S. Treasury regulations. ADSs and shares of our common stock

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will be marketable stock if they are regularly traded on a “qualified exchange or other market” within the meaning of the U.S. Treasury regulations. The ADSs are listed on the NYSE, and will qualify as regularly traded on an established securities market so long as they are so listed. No assurance can be given, however, that our common stock will be considered regularly traded on an established securities market. In particular, it is unclear whether the Santiago Stock Exchange, the Bolsa Electrónica de Chile and the Valparaiso Stock Exchange would meet the requirements for a “qualified exchange or other market.” A U.S. Holder electing the mark-to-market regime generally would compute gain or loss at the end of each taxable year as if the ADSs or shares of our common stock had been sold at fair market value. Any gain recognized by the U.S. Holder under mark-to-market treatment, or on an actual sale, would be treated as ordinary income, and the U.S. Holder would be allowed an ordinary deduction for any decrease in the value of its ADSs or shares of our common stock as of the end of any taxable year, and for any loss recognized on an actual sale, but only to the extent, in each case, of previously included mark-to-market income not offset by previously deducted decreases in value. Any loss on an actual sale of ADSs or shares of our common stock would be a capital loss to the extent in excess of previously included mark-to-market income not offset by previously deducted decreases in value. A U.S. Holder’s adjusted tax basis in its ADSs or shares of our common stock will be increased by the amount of income inclusion and decreased by the amount of deductions under the mark-to-market rules. U.S. Holders should be aware, however, that if we are determined to be a PFIC, the interest charge regime described above could be applied to indirect distributions or gains deemed to be attributable to U.S. Holders in respect of any of our Lower-tier PFICs, and the mark-to-market election generally would not be effective for such Lower-tier PFICs.

The rules described in the second preceding paragraph can also be avoided by a U.S. Holder that elects to treat us as a “qualified electing fund.” However, this option generally will not be available to U.S. Holders because we do not intend to provide the information necessary for U.S. Holders to make such election.

A U.S. Holder that owns ADSs or shares of our common stock during any taxable year that we are treated as a PFIC generally would be required to file U.S. IRS Form 8621. U.S. Holders should consult their own tax advisors regarding the application of the PFIC rules to ADSs or shares of our common stock, the availability and advisability of making an election to avoid the adverse tax consequences of the PFIC rules should we be considered a PFIC for any taxable year and the application of the reporting requirements on U.S. IRS Form 8621 to their particular situation.

Backup Withholding and Information Reporting

Dividends paid on, and proceeds from the sale or other disposition of, ADSs or shares of our common stock to a U.S. Holder generally will be subject to the information reporting requirements of the U.S. Code and may be subject to backup withholding unless the U.S. Holder provides an accurate taxpayer identification number and makes any other required certification or otherwise establishes an exemption. Backup withholding is not an additional tax. The amount of any backup withholding from a payment to a U.S. Holder will be allowed as a credit against the U.S. Holder’s U.S. federal income tax liability and may entitle the U.S. Holder to a refund, provided that certain required information is timely furnished to the U.S. IRS.

In addition, U.S. Holders may be required to comply with certain reporting requirements, including filing a U.S. IRS Form 8938, Statement of Foreign Financial Assets, with respect to the holding of certain foreign financial assets, including stock of foreign issuers, either directly or through certain foreign financial institutions, if the aggregate value of all such assets exceeds U.S.$50,000. U.S. Holders should consult their own tax advisors regarding the application of the information reporting rules to ADSs or shares of our common stock and the application of these reporting requirements to their particular situations.

HOLDERS OF ADSs OR SHARES OF OUR COMMON STOCK SHOULD CONSULT THEIR OWN TAX ADVISORS AS TO THE CHILEAN, U.S. FEDERAL INCOME AND OTHER TAX CONSEQUENCES OF THE ACQUISITION, OWNERSHIP AND DISPOSITION OF ADSs OR SHARES OF OUR COMMON STOCK, INCLUDING, IN PARTICULAR, THE EFFECT OF ANY NON-U.S., STATE OR LOCAL TAX LAWS.

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WHERE TO FIND ADDITIONAL INFORMATION

The materials included in this annual report on Form 20-F, and exhibits thereto, may be inspected and copied at the SEC’s public reference room in Washington, D.C. Please call the SEC at 1-800-SEC-0330 for further information on the public reference rooms. The SEC also maintains a website at http://www.sec.gov that contains the same reports and information about us. The reports and information about us can be downloaded from the SEC’s website.

Item 11 Quantitative and Qualitative Disclosures About Market Risk

For quantitative and qualitative information related to market risk, see Note 42 to our audited consolidated financial statements as of and for the year ended December 31, 2016 appearing elsewhere in this annual report.

Item 12 Description of Securities Other Than Equity Securities

Item 12A Debt Securities

Not Applicable.

Item 12B Warrants and Rights

Not Applicable.

Item 12C Other Securities

Not Applicable.

Item 12D American Depositary Shares

JPMorgan Chase Bank, N.A. (the “Depositary”) serves as the depositary for our ADSs. ADS holders are required to pay various fees to the Depositary, and the Depositary may refuse to provide any service for which a fee is assessed until the applicable fee has been paid.

ADS holders are required to pay the Depositary amounts in respect of expenses incurred by the Depositary or its agents on behalf of ADS holders, including expenses arising from compliance with applicable law, taxes or other governmental charges, facsimile transmission or conversion of foreign currency into U.S. dollars.

ADS holders are also required to pay additional fees for certain services provided by the Depositary, as set forth in the table below.

Depositary service |  | Fee payable by ADS holders
(a) Issuance and delivery of ADRs against deposits of shares, including deposits in respect of share distributions, rights and other distributions |  | Up to U.S.$5.00 per 100 ADSs (or portion thereof)
(b) Distribution of dividends |  | U.S.$0.02 or less per ADS
(c) Withdrawal of shares underlying ADSs |  | Up to U.S.$5.00 per 100 ADSs (or portion thereof)
(d) Transfer, combination and split-up of ADRs |  | U.S.$1.50 per ADS

The Depositary may sell (by public or private sale) sufficient securities and property received in respect of share distributions, rights and other distributions prior to the deposit of shares to pay the charges described in (a) and (c) of the table above. In addition, the Depositary may deduct from any distributions on or in respect of deposited securities, or may sell by public or private sale for the account of a holder, any part or all of such deposited securities (after attempting by reasonable means to notify the holder prior to such sale), and may apply such deduction or the proceeds of any such sale in payment of any tax or other governmental charge that may become payable by or on behalf of a custodian or the Depositary with respect to any ADR, any deposited securities represented by ADSs or any distribution thereon.

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Payments by the Depositary

The Depositary has agreed to reimburse us for certain reasonable expenses related to the ADS program, subject to a cap agreed between the Depositary and us. These reimbursable expenses currently include, but are not limited to, legal fees, NYSE listing fees, investor relations servicing, investor related presentations, ADR-related advertising and public relations in those jurisdictions in which the ADRs may be listed or otherwise quoted for trading, and accountants’ fees in relation to our regulatory filings. During the year ended December 31, 2016, we received reimbursements from the depositary for an amount of U.S.$36,843.44.

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PART II

Item 13 Defaults, Dividend Arrearages and Delinquencies

None.

Item 14 Material Modifications to the Rights of Security Holders and Use of Proceeds

None.

Item 15 Controls and Procedures

(a) Disclosure Controls and Procedures

We have evaluated, with the participation of our chief executive officer and chief financial officer, the effectiveness of our disclosure controls and procedures as of December 31, 2016.

There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective disclosure controls and procedures can only provide reasonable assurance of achieving their control objectives. Based upon our evaluation, our chief executive officer and chief financial officer concluded that our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the applicable rules and forms, and that it is accumulated and communicated to our management, including our chief executive officer and chief financial officer, as appropriate to allow timely decisions regarding required disclosure.

(b) Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. The company’s internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. The company’s internal control over financial reporting includes those policies and procedures that:

(i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company;

(ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and

(iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Management assessed the effectiveness of the company’s internal control over financial reporting as of December 31, 2016. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO — 2013 framework) in Internal Control-Integrated Framework.

Based on our assessment and those criteria, management believes that the company maintained effective internal control over financial reporting as of December 31, 2016.

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(c) Report of Independent Registered Public Accounting Firm on Internal Controls

Ernst & Young Servicios Profesionales de Auditoría y Asesorías SpA (“EY Audit SpA”), the independent registered public accounting firm that has audited our financial statements, has issued an attestation report on our internal control over financial reporting as of December 31, 2016. This attestation report appears on page F-3 of our audited consolidated financial statements as of and for the year ended December 31, 2016.

(d) Changes in Internal Control over Financial Reporting

There has been no change in our internal control over financial reporting during 2016 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

Item 16A Audit Committee Financial Expert

Our board of directors has determined that Mr. Jaime Estévez, a member of our directors/audit committee who satisfies the independence requirements of both Chilean law and Rule 10A-3 under the Exchange Act, qualifies as an “audit committee financial expert” pursuant to the Instruction to paragraph (a) of this Item 16A. Mr. Estévez possesses vast financial experience evidenced by the fact that for five years he was chairman of the board of directors of Banco del Estado de Chile, a Chilean state-owned bank, served as a director of AFP Provida and AFP Protección, two Chilean private investment pension funds, and from 2006 until 2012 was a director of Endesa Chile S.A. as well as a member of its directors/audit committee and a financial expert. Prior to such service, Mr. Estévez served as a Congressman for eight years, a period in which he was a member of the Finance and Budget Committee of the Chilean congress. Mr. Estévez holds a degree in economics from the Universidad de Chile.

Item 16B Code of Ethics

In 2008, we adopted a new Code of Ethics, as defined in Item 16B of Form 20-F under the Exchange Act. The Code of Ethics applies to our Directors and Consultants of our Board, to our chief executive officer, chief financial officer, principal accounting officer and persons performing similar functions, and to all other employees without exception. A current copy of the Code of Ethics is filed as Exhibit 11.1 to this annual report.

The Code of Ethics is available to the general public on our web page at www.bancochile.cl.

Item 16C Principal Accountant Fees and Services

Audit and Non-Audit Fees

The following table sets forth the fees billed to us by our independent auditors, EY Audit SpA, during the fiscal years ended December 31, 2014, 2015 and 2016:

|  | Year ended December 31, |
|  | 2014 |  | 2015 |  | 2016 |
|  | (in millions of Ch$) |
Audit fees |  | Ch$ | 776 |  | Ch$ | 822 |  | Ch$ | 852 |
Audit-related fees |  | — |  | — |  | — |
Tax fees |  | 22 |  | 52 |  | 29 |
Other fees |  | 460 |  | 826 |  | 448 |
Total fees |  | Ch$ | 1,258 |  | Ch$ | 1,700 |  | Ch$ | 1,329 |

“Audit fees” in the above table are the aggregate fees billed by EY Audit SpA in connection with the audit of our annual financial statements. This line item includes: (i) audit of our statutory accounts, and audit of the consolidated financial statements required by Item 18 of Form 20-F and limited reviews of financial statements, (ii) reviews of forms and comment letters filed with the SEC and the issuance of comfort letters and (iii) other local attestation reports required by local regulators.

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“Audit-related fees” in the above table are the aggregate fees billed by EY Audit SpA for assurance and related services that are reasonably related to the performance of the audit or review of the Bank’s financial statements and are not reported under “audit fees”. Services such as (i) attestation reports not required by statute or regulations and (ii) merger and acquisition due diligence are included on this line item. During 2014, 2015 and 2016, there were no such services rendered.

“Tax fees” in the above table are the aggregate fees billed by EY Audit SpA for permitted tax advisory and tax compliance services.

“All Other fees” incurred in 2014, 2015 and 2016 were related to certain consulting services such as: (i) operational risk assessment, and (ii) foreign regulations compliance.

Directors/Audit Committee Pre-Approval Policies and Procedures

Auditors are pre-approved by our directors/audit committee, whose main duties are disclosed in “Item 6. Directors, Senior Management and Employees—Board Practices.” Furthermore, the selection of external auditors is subject to approval by our shareholders at the ordinary annual shareholders’ meeting. All proposed services carried out by our external auditors as well as corresponding fees related to audit and non-audit services, have been presented to our directors/audit committee, which has determined they are reasonable and consistent with our policies.

Item 16D Exemptions from the Listing Standards for Audit Committees

Mr. Pino serves on our directors/audit committee in reliance upon the exemption from the independence requirements contained in Rule 10A-3(b)(1)(iv)(D). We do not believe that such reliance would materially adversely affect the ability of the directors/audit committee to act independently and to satisfy the other requirements of Rule 10A-3.

Item 16E Purchases of Equity Securities by the Issuer and Affiliated Purchasers

We did not make any purchases of our previously issued shares during the fiscal year ended December 31, 2016.

Item 16F Change in Registrant’s Certifying Accountant

Not Applicable.

Item 16G Corporate Governance

Pursuant to Section 303A.11 of the Listed Company Manual of the NYSE, we are required to provide a summary of the significant ways in which our corporate governance practices differ from those required for U.S. companies under the NYSE listing standards. We are a Chilean bank with shares listed on the Santiago Stock Exchange, the Valparaiso Stock Exchange, the Chilean Electronic Stock Exchange and ADSs listed on the New York Stock Exchange. Our corporate governance practices are governed by our bylaws, the General Banking Act, the Chilean Corporations Law, the Securities Market Law, and the regulations issued by the SBIF. Therefore, you may not have the same protections afforded to shareholders of U.S. companies under the NYSE listing standards.

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The table below discloses the significant differences between our corporate governance practices and the NYSE standards.

NYSE Standards |  | Our Corporate Governance Practice
Director Independence. Majority of board of directors must be independent. “Controlled companies,” which would include our company if it were a U.S. issuer, are exempt from this requirement. §303A.01 |  | Pursuant to the General Banking Act, we are not required to make a determination as to the independence of our directors. However, pursuant to the Chilean Corporations Law, under certain circumstances provided in Article 50b is of such law, we are required to appoint at least one independent director.
|  | The definition of independence applicable to us pursuant to the Chilean Corporations Law differs in certain aspects from the definition applicable to U.S. issuers under the NYSE rules.
|  | Under the Chilean Corporations Law, as recently amended, there are several factors that must be observed in order to determine whether a director is deemed to be independent. These factors are included in Article 50bis of the Chilean Corporations Law. In addition, under the regulations of the SBIF, members of the directors/audit committee must satisfy international independence criteria set forth by our board of directors.
Executive Sessions. Non-management directors must meet regularly in executive sessions without management. Independent directors should meet alone in an executive session at least once a year. §303A.03 |  | There is no similar requirement under our bylaws or under applicable Chilean law.
Audit committee. Audit committee must satisfy the independence and other requirements of Rule 10A-3 under the Exchange Act, and the more stringent requirements under the NYSE standards is required. §§303A.06, 303A.07. |  | We are in compliance with Rule 10A-3. The members of our directors/audit committee are not required to satisfy the NYSE independence and other audit committee standards that are not prescribed by Rule 10A-3.
Nominating/corporate governance committee. Nominating/corporate governance committee of independent directors is required. The committee must have a charter specifying the purpose, duties and evaluation procedures of the committee. “Controlled companies,” which would include our company if it were a U.S. issuer, are exempt from these requirements. §303A.04 |  | We are not required to have, and do not have, a nominating/corporate governance committee.

NYSE Standards |  | Our Corporate Governance Practice
Compensation committee. Compensation committee of independent directors is required, which must approve executive officer compensation. The committee must have a charter specifying the purpose, duties and evaluation procedures of the committee. “Controlled companies,” which would include our company if it were a U.S. issuer, are exempt from this requirement. §303A.05 |  | We are not required to have a compensation committee. Pursuant to the Chilean Corporations Law, our directors/audit committee must approve compensation plans.
Equity compensation plans. Equity compensation plans require shareholder approval, subject to limited exemptions. |  | Equity compensation plans require shareholder approval, subject to limited exemptions.
Code of Ethics. Corporate governance guidelines and a code of business conduct and ethics is required, with disclosure of any waiver for directors or executive officers. §303A.10 |  | We have adopted a code of ethics applicable to all of our executive officers, employees, directors and advisors to our board of directors, a version of which is filed as an exhibit to this Form 20-F. We are required by Item 16B

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NYSE Standards |  | Our Corporate Governance Practice
|  | of Form 20-F to disclose any waivers granted to our chief executive officer, chief financial officer, principal accounting officer and persons performing similar functions. Our Code of Ethics sets forth the principles and values that govern personnel conduct as well as other issues such as conflicts of interests, usage of privileged information, internal controls for fraud prevention and labor responsibility.

Item 16H Mine Safety Disclosure

Not applicable.

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PART III

Item 17 Financial Statements

Not applicable.

Item 18 Financial Statements

Our audited consolidated financial statements are included in this annual report beginning at page F-1. Our financial statements have been prepared in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board.

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Item 19 Exhibits

LIST OF EXHIBITS

Exhibit
No.

Exhibit No. |  | Exhibit
1.1* |  | Estatutos of Banco de Chile, which serve as our articles of incorporation and bylaws (English translation).
2.1 |  | Form of Deposit agreement among Banco de Chile, JPMorgan Chase Bank as depositary, and the holders from time to time of ADSs (incorporated by reference to our registration statement on Form F-4 (File No. 333-14020) filed on October 18, 2001).
2.2 |  | Amendment No. 1, dated February 1, 2011, to the Deposit Agreement among Banco de Chile, JPMorgan Chase Bank, N.A. as depositary and holders from time to time of ADSs (incorporated by reference to our registration statement on Form F-6 (Registration No. 333-171999) filed on February 1, 2011).
4.1 |  | Master Joint Venture Agreement between Quiñenco S.A., Citigroup, Inc. and Citibank Overseas Investment Corporation, dated July 19, 2007 (English translation) (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2007, and incorporated herein by reference).
4.2 |  | Shareholders Agreement between Quiñenco, S.A., Citigroup Chile S.A. and the minority shareholders of LQIF, dated December 27, 2007 (English translation) (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2007, and incorporated herein by reference).
4.3 |  | Amendment to the Master Joint Venture Agreement between Quiñenco S.A., Citigroup, Inc. and Citibank Overseas Investment Corporation, dated December 19, 2008 (English translation) (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2008, and incorporated herein by reference).
4.4 |  | Amendment to the Master Joint Venture Agreement between Quiñenco S.A., Citigroup, Inc. and Citibank Overseas Investment Corporation, dated December 19, 2008 (English translation) (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2008, and incorporated herein by reference).
4.5 |  | Amendment to the Shareholders Agreement between Quiñenco, S.A., Citigroup Chile S.A. and the minority shareholders of LQIF, dated January 9, 2014 (English translation) (filed as an exhibit to our current report on Form 6-K dated January 14, 2014, and incorporated herein by reference).
4.6 |  | Amendment to the Master Joint Venture Agreement between Quiñenco S.A., Citigroup, Inc. and Citibank Overseas Investment Corporation, dated January 9, 2014 (English translation) (filed as an exhibit to our current report on Form 6-K dated January 14, 2014, and incorporated herein by reference).
4.7 |  | Merger Agreement between Banco de Chile and Citibank Chile, dated December 26, 2007 (English translation) (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2007, and incorporated herein by reference).
4.8 |  | Cooperation Agreement between Banco de Chile and Citigroup Inc., dated October 22, 2015 (English translation). (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2015, and incorporated herein by reference).
4.9 |  | Global Connectivity Agreement between Banco de Chile and Citigroup Inc., dated October 22, 2015 (English translation). (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2015, and incorporated herein by reference).
4.10 |  | Asset Purchase Agreement between Banco de Chile and Citibank, N.A., dated December 31, 2007 (English translation) (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2007, and incorporated herein by reference).
4.11 |  | Trademark License Agreement between Banco de Chile and Citigroup Inc., dated October 22, 2015. (filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2015, and incorporated herein by reference).

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Exhibit No. |  | Exhibit
4.12* |  | Master Services Agreement between Banco de Chile and Citigroup, Inc., dated January 31, 2017.
8.1* |  | List of subsidiaries.
11.1 |  | Code of Professional Ethics (English translation).(filed as an exhibit to our annual report on Form 20-F (File No. 001-15266) for the year ended December 31, 2015, and incorporated herein by reference).
12.1* |  | Certification under Section 302 of the Sarbanes-Oxley Act of 2002.
12.2* |  | Certification under Section 302 of the Sarbanes-Oxley Act of 2002.
13.1* |  | Certification under Section 906 of the Sarbanes-Oxley Act of 2002.

* Filed herewith.

Omitted from the exhibits filed with this annual report are certain instruments and agreements with respect to our long-term debt, none of which authorizes securities in a total amount that exceeds 10% of our total assets. We hereby agree to furnish to the SEC copies of any such omitted instruments or agreements as the SEC requests.

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Consolidated Financial Statements

BANCO DE CHILE AND SUBSIDIARIES

December 31, 2015 and 2016

Ch$ or CLP |  | = |  | Chilean pesos
MCh$ |  | = |  | Millions of Chilean pesos
US$ or USD |  | = |  | U.S. dollars
ThUS$ |  | = |  | Thousands of U.S. dollars
JPY |  | = |  | Japanese yen
EUR |  | = |  | Euro
HKD |  | = |  | Hong Kong dollars
PEN |  | = |  | Peruvian nuevo sol
CHF |  | = |  | Swiss franc
UF or CLF |  | = |  | Unidad de fomento
|  |  |  | (The unidad de fomento is an inflation-indexed, Chilean peso denominated monetary unit set daily in advance on the basis of the previous month’s inflation rate).

Table of Contents

Index

Report of Independent Registered Public Accounting Firm |  | F-3
Consolidated Statement of Financial Position |  | F-5
Consolidated Statements of Comprehensive Income |  | F-6
Consolidated Statement of Changes in Equity |  | F-8
Consolidated Statements of Cash Flows |  | F-9
1. |  | Company Information: |  | F-10
2. |  | Summary of Significant Accounting Principles |  | F-10
3. |  | New and Amended Standards and Interpretations |  | F-35
4. |  | Changes in Accounting Policies and Disclosures |  | F-36
5. |  | Segment Reporting |  | F-37
6. |  | Cash and Cash Equivalents |  | F-45
7. |  | Financial Assets Held-for-trading |  | F-46
8. |  | Cash Collateral on Securities and Reverse Repurchase Agreements |  | F-47
9. |  | Derivative Instruments and Accounting Hedges |  | F-49
10. |  | Loans and advances to Banks |  | F-56
11. |  | Loans to Customers, net |  | F-57
12. |  | Financial Assets Available-for-sale |  | F-64
13. |  | Investments in Other Companies |  | F-66
14. |  | Intangible Assets |  | F-71
15. |  | Property and equipment |  | F-74
16. |  | Investment Properties |  | F-76
17. |  | Current and Deferred Taxes |  | F-76
18. |  | Other Assets |  | F-80
19. |  | Current accounts and Other Demand Deposits |  | F-81
20. |  | Savings accounts and Time Deposits |  | F-81
21. |  | Borrowings from Financial Institutions |  | F-82
22. |  | Debt Issued |  | F-83
23. |  | Other Financial Obligations |  | F-87
24. |  | Provisions |  | F-88
25. |  | Employee Benefits |  | F-89
26. |  | Other Liabilities |  | F-91
27. |  | Contingencies and Commitments |  | F-92
28. |  | Equity |  | F-97
29. |  | Interest Revenue and Expenses |  | F-101
30. |  | Income and Expenses from Fees and Commissions |  | F-102
31. |  | Net Financial Operating Income |  | F-103
32. |  | Foreign Exchange Transactions, net |  | F-103
33. |  | Provisions for Loan Losses |  | F-104
34. |  | Personnel Expenses |  | F-107
35. |  | Administrative Expenses |  | F-107
36. |  | Depreciation, Amortization and Impairment |  | F-108
37. |  | Other Operating Income |  | F-109
38. |  | Other Operating Expenses |  | F-109
39. |  | Related Party Transactions |  | F-110
40. |  | Fair Value of Financial Assets and Liabilities |  | F-114
41. |  | Maturity of Assets and Liabilities |  | F-128
42. |  | Risk Management |  | F-130
43. |  | New accounting pronouncements |  | F-162
44. |  | Subsequent Events |  | F-168

Table of Contents

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of Banco de Chile:

We have audited the accompanying consolidated statements of financial position of Banco de Chile and subsidiaries (the “Bank”) as of December 31, 2016 and 2015, and the related consolidated statements of comprehensive income, shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2016. These consolidated financial statements are the responsibility of the Bank’s management. Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial position of Banco de Chile and subsidiaries as of December 31, 2016 and 2015, and the consolidated results of their operations and their cash flows for each of the three years in the period ended December 31, 2016, in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the Bank’s internal control over financial reporting as of December 31, 2016, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated April 27, 2017, expressed an unqualified opinion thereon.

EY Audit SpA

Santiago, Chile

April 27, 2017

F-3

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Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of Banco de Chile:

We have audited Banco de Chile and subsidiaries’ internal control over financial reporting as of December 31, 2016, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the “COSO criteria”). Banco de Chile and subsidiaries’ management is responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Banco de Chile and subsidiaries maintained, in all material respects, effective internal control over financial reporting as of December 31, 2016, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated statements of financial position of Banco de Chile and subsidiaries as of December 31, 2016 and 2015, and the related consolidated statements of comprehensive income, shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2016, and our report dated April 27, 2017, expressed an unqualified opinion thereon.

EY Audit SpA

Santiago, Chile

April 27, 2017

F-4

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BANCO DE CHILE AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

As of December 31, 2015 and 2016

(Expressed in millions of Chilean pesos unless otherwise specified)

|  |  |  | 2015 |  | 2016 |  | 2016 |
|  | Notes |  | MCh$ |  | MCh$ |  | ThUS$ |
ASSETS |  |  |  |  |  |  |  |  |
Cash and due from banks |  | 6 |  | 1,361,222 |  | 1,408,167 |  | 2,100,488 |
Transactions in the course of collection |  | 6 |  | 319,679 |  | 206,972 |  | 308,729 |
Financial assets held-for-trading |  | 7 |  | 843,574 |  | 1,379,958 |  | 2,058,410 |
Cash collateral on securities borrowed and reverse repurchase agreements |  | 8 |  | 46,164 |  | 55,703 |  | 83,089 |
Derivative instruments |  | 9 |  | 1,127,122 |  | 939,649 |  | 1,401,624 |
Loans and advance to banks |  | 10 |  | 1,395,544 |  | 1,173,187 |  | 1,749,981 |
Loans to customers, net |  | 11 |  | 24,022,983 |  | 24,843,655 |  | 37,057,958 |
Financial assets available-for-sale |  | 12 |  | 1,007,263 |  | 374,470 |  | 558,577 |
Investments in other companies |  | 13 |  | 25,849 |  | 30,314 |  | 45,218 |
Intangible assets |  | 14 |  | 64,700 |  | 65,036 |  | 97,011 |
Property and equipment |  | 15 |  | 215,671 |  | 219,082 |  | 326,793 |
Investments properties |  | 16 |  | 15,042 |  | 14,674 |  | 21,888 |
Current tax assets |  | 17 |  | — |  | 6,657 |  | 9,930 |
Deferred tax assets, net |  | 17 |  | 129,192 |  | 176,923 |  | 263,907 |
Other assets |  | 18 |  | 483,591 |  | 462,857 |  | 690,419 |
TOTAL ASSETS |  |  |  | 31,057,596 |  | 31,357,304 |  | 46,774,022 |
LIABILITIES |  |  |  |  |  |  |  |  |
Current accounts and other demand deposits |  | 19 |  | 8,327,048 |  | 8,321,148 |  | 12,412,214 |
Transactions in the course of payments |  | 6 |  | 35,475 |  | 25,702 |  | 38,338 |
Cash collateral on securities lent and repurchase agreements |  | 8 |  | 184,131 |  | 216,817 |  | 323,415 |
Saving accounts and time deposits |  | 20 |  | 9,907,692 |  | 10,552,901 |  | 15,741,201 |
Derivate instruments |  | 9 |  | 1,079,342 |  | 966,509 |  | 1,441,690 |
Borrowings from financial institutions |  | 21 |  | 1,529,627 |  | 1,040,026 |  | 1,551,351 |
Debt issued |  | 22 |  | 6,102,208 |  | 6,177,927 |  | 9,215,285 |
Other financial obligations |  | 23 |  | 173,081 |  | 186,199 |  | 277,743 |
Current tax liabilities |  | 17 |  | 24,714 |  | — |  | — |
Provisions |  | 24 |  | 182,832 |  | 187,568 |  | 279,785 |
Employee benefits |  | 25 |  | 74,791 |  | 83,345 |  | 124,321 |
Other liabilities |  | 26 |  | 261,330 |  | 291,488 |  | 434,797 |
TOTAL LIABILITIES |  |  |  | 27,882,271 |  | 28,049,630 |  | 41,840,140 |
EQUITY |  |  |  |  |  |  |  |  |
Attributable to equity holders of the parent: |  |  |  |  |  |  |  |  |
Capital |  |  |  | 2,041,173 |  | 2,138,047 |  | 3,189,211 |
Reserves |  |  |  | 563,271 |  | 709,771 |  | 1,058,728 |
Other comprehensive income |  |  |  | 63,688 |  | (14,507 | ) | (21,639 | )
Retained earnings: |  |  |  |  |  |  |  |  |
Retained earnings from previous periods |  |  |  | 64,986 |  | 64,986 |  | 96,936 |
Income for the year |  |  |  | 609,903 |  | 575,051 |  | 857,773 |
Less: |  |  |  |  |  |  |  |  |
Provisions for minimum dividend |  |  |  | (167,699 | ) | (165,675 | ) | (247,129 | )
Non-controlling interest |  |  |  | 3 |  | 1 |  | 2 |
TOTAL EQUITY |  | 28 |  | 3,175,325 |  | 3,307,674 |  | 4,933,882 |
TOTAL LIABILITIES AND EQUITY |  |  |  | 31,057,596 |  | 31,357,304 |  | 46,774,022 |

The accompanying notes 1 to 44 are an
integral part of these consolidated financial statements

F-5

Table of Contents

BANCO DE CHILE AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

As of December 31, 2014, 2015 and 2016

(Expressed in millions of Chilean pesos unless otherwise specified)

|  |  |  | 2014 |  | 2015 |  | 2016 |  | 2016 |
|  | Notes |  | MCh$ |  | MCh$ |  | MCh$ |  | ThUS$ |
A. | STATEMENT OF INCOME |  |  |  |  |  |  |  |  |  |  |
Interest revenue |  | 29 |  | 2,045,604 |  | 1,908,457 |  | 1,916,992 |  | 2,859,475 |
Interest expense |  | 29 |  | (788,788 | ) | (680,169 | ) | (690,259 | ) | (1,029,623 | )
| Net interest income |  |  |  | 1,256,816 |  | 1,228,288 |  | 1,226,733 |  | 1,829,852 |
Income from fees and commissions | 30 |  | 387,452 |  | 436,076 |  | 441,043 |  | 657,880 |
Expense from fees and commissions | 30 |  | (115,264 | ) | (130,097 | ) | (119,772 | ) | (178,657 | )
| Net fees and commissions income |  |  |  | 272,188 |  | 305,979 |  | 321,271 |  | 479,223 |
Net financial operating income |  | 31 |  | 35,204 |  | 44,412 |  | 128,575 |  | 191,789 |
Foreign exchange transactions, net |  | 32 |  | 70,225 |  | 57,318 |  | 12,405 |  | 18,504 |
Other operating income |  | 37 |  | 27,211 |  | 25,486 |  | 28,575 |  | 42,624 |
| Total operating revenues |  |  |  | 1,661,644 |  | 1,661,483 |  | 1,717,559 |  | 2,561,992 |
Provision for loan losses |  | 33 |  | (261,566 | ) | (246,222 | ) | (259,263 | ) | (386,729 | )
OPERATING REVENUES, NET OF PROVISIONS FOR LOAN LOSSES |  |  |  | 1,400,078 |  | 1,415,261 |  | 1,458,296 |  | 2,175,263 |
Personnel expenses |  | 34 |  | (384,512 | ) | (381,388 | ) | (417,918 | ) | (623,386 | )
Administrative expenses |  | 35 |  | (270,537 | ) | (289,974 | ) | (306,344 | ) | (456,957 | )
Depreciation and amortization |  | 36 |  | (32,787 | ) | (31,822 | ) | (35,575 | ) | (53,065 | )
Impairments |  | 36 |  | (2,085 | ) | (263 | ) | (274 | ) | (409 | )
Other operating expenses |  | 38 |  | (37,439 | ) | (22,831 | ) | (26,936 | ) | (40,179 | )
TOTAL OPERATING EXPENSES |  |  |  | (727,360 | ) | (726,278 | ) | (787,047 | ) | (1,173,996 | )
NET OPERATING INCOME |  |  |  | 672,718 |  | 688,983 |  | 671,249 |  | 1,001,267 |
Income attributable to associates |  | 13 |  | 2,486 |  | 3,243 |  | 4,014 |  | 5,987 |
Income before income taxes |  |  |  | 675,204 |  | 692,226 |  | 675,263 |  | 1,007,254 |
Income taxes |  | 17 |  | (79,685 | ) | (82,321 | ) | (100,212 | ) | (149,481 | )
NET INCOME FOR THE YEAR |  |  |  | 595,519 |  | 609,905 |  | 575,051 |  | 857,773 |
Attributable to: |  |  |  |  |  |  |  |  |  |  |
| Equity holders of the parent |  |  |  | 595,518 |  | 609,903 |  | 575,051 |  | 857,773 |
| Non-controlling interest |  |  |  | 1 |  | 2 |  | — |  | — |
Net income per share from continued operations attributable to equity holders of the parent: |  | 28 |  | Ch$ |  | Ch$ |  | Ch$ |  | US$ |
| Basic net income per share |  |  |  | 6.10 |  | 6.25 |  | 5.89 |  | 8.78 |
| Diluted net income per share |  |  |  | 6.10 |  | 6.25 |  | 5.89 |  | 8.78 |

The accompanying notes 1 to 44 are an
integral part of these consolidated financial statements

F-6

Table of Contents

BANCO DE CHILE AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

As of December 31, 2014, 2015 and 2016

(Expressed in millions of Chilean pesos unless otherwise specified)

|  |  |  | 2014 |  | 2015 |  | 2016 |  | 2016 |
|  | Notes |  | MCh$ |  | MCh$ |  | MCh$ |  | ThUS$ |
B. CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME |  |  |  |  |  |  |  |  |  |  |
NET INCOME FOR THE YEAR |  |  |  | 595,519 |  | 609,905 |  | 575,051 |  | 857,773 |
Other comprehensive income that will be reclassified subsequently to profit or loss |  |  |  |  |  |  |  |  |  |  |
Net unrealized gains (losses): |  |  |  |  |  |  |  |  |  |  |
Net change in unrealized gains (losses) on available for sale instruments |  | 12 |  | 7,531 |  | 7,243 |  | (52,345 | ) | (78,080 | )
Gains and losses on derivatives held as cash flow hedges |  | 9 |  | 29,756 |  | 9,971 |  | (50,481 | ) | (75,300 | )
Cumulative translation adjustment |  |  |  | 80 |  | 2 |  | (59 | ) | (88 | )
Subtotal Other comprehensive income before income taxes |  |  |  | 37,367 |  | 17,216 |  | (102,885 | ) | (153,468 | )
Income tax |  |  |  | (9,294 | ) | (4,600 | ) | 24,690 |  | 36,829 |
Total other comprehensive income items that will be reclassified subsequently to profit or loss |  |  |  | 28,073 |  | 12,616 |  | (78,195 | ) | (116,639 | )
Other comprehensive income that will not be reclassified subsequently to profit or loss |  |  |  |  |  |  |  |  |  |  |
Actuarial gains (losses) |  | 25 |  | (399 | ) | (33 | ) | 169 |  | 252 |
Subtotal other comprehensive income before income taxes |  |  |  | (399 | ) | (33 | ) | 169 |  | 252 |
Income taxes |  |  |  | 103 |  | 9 |  | (45 | ) | (67 | )
Total other comprehensive income items that will not be reclassified subsequently to profit or loss |  |  |  | (296 | ) | (24 | ) | 124 |  | 185 |
Subtotal other comprehensive income |  |  |  | 27,777 |  | 12,592 |  | (78,071 | ) | (116,454 | )
TOTAL CONSOLIDATED COMPREHENSIVE INCOME |  |  |  | 623,296 |  | 622,497 |  | 496,980 |  | 741,319 |
Attributable to: |  |  |  |  |  |  |  |  |  |  |
Equity holders of the parent |  |  |  | 623,295 |  | 622,495 |  | 496,980 |  | 741,319 |
Non-controlling interest |  |  |  | 1 |  | 2 |  | — |  | — |
Comprehensive net income per share from continued operations attributable to equity holders of the parent: |  |  |  | Ch$ |  | Ch$ |  | Ch$ |  | US$ |
Basic net income per share |  |  |  | 6.38 |  | 6.38 |  | 5.09 |  | 7.59 |
Diluted net income per share |  |  |  | 6.38 |  | 6.38 |  | 5.09 |  | 7.59 |

The accompanying notes 1 to 44 are an
integral part of these consolidated financial statements

F-7

Table of Contents

BANCO DE CHILE AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

for the years ended December 31, 2014, 2015 and 2016

(Expressed in millions of Chilean pesos unless otherwise specified)

|  |  |  |  |  | Reserves |  | Other comprehensive income* |  | Retained earnings |  |  |  |  |  |  |
|  |  |  | Paid-in capital |  | Other reserves |  | Reserves from earnings |  | Unrealized gains (losses) on available for sale instruments |  | Cumulative translation adjustment |  | Cash flow hedge adjustment |  | Retained earnings from previous periods |  | Income for the year |  | Provision for minimum dividends |  | Attributable to equity holders of the parent |  | Non-controlling interest |  | Total equity |
|  | Notes |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Balances as of January 1, 2014 |  |  |  | 1,849,351 |  | 99,162 |  | 246,107 |  | 36,443 |  | (23 | ) | (13,421 | ) | 65,311 |  | 550,188 |  | (154,081 | ) | 2,679,037 |  | 2 |  | 2,679,039 |
Capitalization of retained earnings |  | 28 |  | 95,569 |  | — |  | — |  | — |  | — |  | — |  | — |  | (95,569 | ) | — |  | — |  | — |  | — |
Retention (release) earnings |  |  |  | — |  | — |  | 86,499 |  | — |  | — |  | — |  | — |  | (86,499 | ) | — |  | — |  | — |  | — |
Defined benefit plans adjustment |  |  |  | — |  | (296 | ) | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (296 | ) | — |  | (296 | )
Equity adjustment investment in other companies |  |  |  | — |  | 4 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 4 |  | — |  | 4 |
Dividends distributions and paid |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (368,120 | ) | 154,081 |  | (214,039 | ) | (1 | ) | (214,040 | )
Cumulative translation adjustment |  |  |  | — |  | — |  | — |  | — |  | 80 |  | — |  | — |  | — |  | — |  | 80 |  | — |  | 80 |
Valuation adjustment on available-for-sale instruments (net) |  |  |  | — |  | — |  | — |  | 4,486 |  | — |  | — |  | — |  | — |  | — |  | 4,486 |  | — |  | 4,486 |
Cash flow hedge adjustment, net |  |  |  | — |  | — |  | — |  | — |  | — |  | 23,507 |  | — |  | — |  | — |  | 23,507 |  | — |  | 23,507 |
Income for the year |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 595,518 |  | — |  | 595,518 |  | 1 |  | 595,519 |
Provision for minimum dividends |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (177,324 | ) | (177,324 | ) | — |  | (177,324 | )
Balances as of December 31, 2014 |  |  |  | 1,944,920 |  | 98,870 |  | 332,606 |  | 40,929 |  | 57 |  | 10,086 |  | 65,311 |  | 595,518 |  | (177,324 | ) | 2,910,973 |  | 2 |  | 2,910,975 |
Balances as of January 1, 2015 |  |  |  | 1,944,920 |  | 98,870 |  | 332,606 |  | 40,929 |  | 57 |  | 10,086 |  | 65,311 |  | 595,518 |  | (177,324 | ) | 2,910,973 |  | 2 |  | 2,910,975 |
Capitalization of retained earnings |  | 28 |  | 96,253 |  | — |  | — |  | — |  | — |  | — |  | — |  | (96,253 | ) | — |  | — |  | — |  | — |
Retention (release) earnings |  |  |  | — |  | — |  | 131,820 |  | — |  | — |  | — |  | — |  | (131,820 | ) | — |  | — |  | — |  | — |
Defined benefit plans adjustment |  |  |  | — |  | (24 | ) | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (24 | ) | — |  | (24 | )
Capital increase investment in other companies |  |  |  | — |  | (1 | ) | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (1 | ) | — |  | (1 | )
Dividends distributions and paid |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (367,445 | ) | 177,324 |  | (190,121 | ) | (1 | ) | (190,122 | )
Cumulative translation adjustment |  |  |  | — |  | — |  | — |  | — |  | 2 |  | — |  | — |  | — |  | — |  | 2 |  | — |  | 2 |
Valuation adjustment on available-for-sale instruments (net) |  |  |  | — |  | — |  | — |  | 4,886 |  | — |  | — |  | — |  | — |  | — |  | 4,886 |  | — |  | 4,886 |
Cash flow hedge adjustment, net |  |  |  | — |  | — |  | — |  | — |  | — |  | 7,728 |  | — |  | — |  | — |  | 7,728 |  | — |  | 7,728 |
Income for the year |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 609,903 |  | — |  | 609,903 |  | 2 |  | 609,905 |
Equity adjustment investment in other companies |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | (325 | ) | — |  | — |  | (325 | ) | — |  | (325 | )
Provision for minimum dividends |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (167,699 | ) | (167,699 | ) | — |  | (167,699 | )
Balances as of December 31, 2015 |  |  |  | 2,041,173 |  | 98,845 |  | 464,426 |  | 45,815 |  | 59 |  | 17,814 |  | 64,986 |  | 609,903 |  | (167,699 | ) | 3,175,322 |  | 3 |  | 3,175,325 |
Balances as of January 1, 2016 |  |  |  | 2,041,173 |  | 98,845 |  | 464,426 |  | 45,815 |  | 59 |  | 17,814 |  | 64,986 |  | 609,903 |  | (167,699 | ) | 3,175,322 |  | 3 |  | 3,175,325 |
Capitalization of retained earnings |  | 28 |  | 96,874 |  | — |  | — |  | — |  | — |  | — |  | — |  | (96,874 | ) | — |  | — |  | — |  | — |
Retention (release) earnings |  |  |  | — |  | — |  | 146,375 |  | — |  | — |  | — |  | — |  | (146,375 | ) | — |  | — |  | — |  | — |
Defined benefit plans adjustment |  |  |  | — |  | 124 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 124 |  | — |  | 124 |
Capital increase investment in other companies |  |  |  | — |  | 1 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1 |  | — |  | 1 |
Dividends distributions and paid |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (366,654 | ) | 167,699 |  | (198,955 | ) | (2 | ) | (198,957 | )
Cumulative translation adjustment |  |  |  | — |  | — |  | — |  | — |  | (59 | ) | — |  | — |  | — |  | — |  | (59 | ) | — |  | (59 | )
Valuation adjustment on available-for-sale instruments (net) |  |  |  | — |  | — |  | — |  | (39,770 | ) | — |  | — |  | — |  | — |  | — |  | (39,770 | ) | — |  | (39,770 | )
Cash flow hedge adjustment, net |  |  |  | — |  | — |  | — |  | — |  | — |  | (38,366 | ) | — |  | — |  | — |  | (38,366 | ) | — |  | (38,366 | )
Income for the year |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 575,051 |  | — |  | 575,051 |  | — |  | 575,051 |
Equity adjustment investment in other companies |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Provision for minimum dividends |  |  |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | (165,675 | ) | (165,675 | ) | — |  | (165,675 | )
Balances as of December 31, 2016 |  |  |  | 2,138,047 |  | 98,970 |  | 610,801 |  | 6,045 |  | — |  | (20,552 | ) | 64,986 |  | 575,051 |  | (165,675 | ) | 3,307,673 |  | 1 |  | 3,307,674 |

* As of December 31, 2014, 2015 and 2016 total other comprehensive income is MCh$51,072, MCh$63,688 and MCh$ (15,138), respectively.

The accompanying notes 1 to 44 are an

integral part of these consolidated financial statements

F-8

Table of Contents

BANCO DE CHILE AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF CASH FLOWS

for the years ended December 31, 2014, 2015 and 2016

(Expressed in millions of Chilean pesos unless otherwise specified)

|  |  |  | 2014 |  | 2015 |  | 2016 |  | 2016 |
|  | Notes |  | MCh$ |  | MCh$ |  | MCh$ |  | ThUS$ |
CASH FLOWS FROM OPERATING ACTIVITIES: |  |  |  |  |  |  |  |  |  |  |
Net income for the year |  |  |  | 595,519 |  | 609,905 |  | 575,051 |  | 857,773 |
Items that do not represent cash flows: |  |  |  |  |  |  |  |  |  |  |
Depreciation and amortization |  | 36 |  | 32,787 |  | 31,822 |  | 35,575 |  | 53,065 |
Impairment property and equipment |  | 36 |  | 2,085 |  | 263 |  | 274 |  | 409 |
Provision for loan losses |  | 33 |  | 306,126 |  | 306,339 |  | 306,214 |  | 456,763 |
Provision financial guarantees |  | 33 |  | (1,749 | ) | (7,168 | ) | (109 | ) | (163 | )
Fair value adjustment of financial assets held-for-trading |  |  |  | 1,764 |  | 1,273 |  | (2,394 | ) | (3,571 | )
Income attributable to associates |  | 13 |  | (2,486 | ) | (3,243 | ) | (4,019 | ) | (5,995 | )
Net gain on sales of assets received in lieu of payment |  | 37 |  | (1,223 | ) | (1,569 | ) | (2,978 | ) | (4,442 | )
Net gain loss on sales of property and equipment |  |  |  | (156 | ) | (204 | ) | (183 | ) | (273 | )
Other charges (credits) to income that do not represent cash flows |  |  |  | (2,657 | ) | (2,868 | ) | (14,139 | ) | (21,090 | )
(Gain) loss from foreign exchange transactions of other assets and other liabilities |  |  |  | (246,060 | ) | (545,380 | ) | 28,892 |  | 43,097 |
Net changes in interest and fee accruals |  |  |  | (128,527 | ) | 132,751 |  | (147,643 | ) | (220,231 | )
Changes in assets and liabilities that affect operating cash flows: |  |  |  |  |  |  |  |  |  |  |
(Increase) decrease in loans and advances to banks, net |  |  |  | (94,186 | ) | (239,618 | ) | 221,556 |  | 330,483 |
(Increase) decrease in loans to customers, net |  |  |  | (941,244 | ) | (2,723,991 | ) | (1,035,767 | ) | (1,544,999 | )
(Increase) decrease in financial assets held-for-trading, net |  |  |  | 31,679 |  | (550,295 | ) | (512,572 | ) | (764,576 | )
Increase in deferred taxes, net |  | 17 |  | (37,819 | ) | (34,952 | ) | (35,202 | ) | (52,509 | )
Increase in current accounts and other demand deposits |  |  |  | 948,593 |  | 1,392,434 |  | (4,529 | ) | (6,756 | )
Increase (decrease) in payables from repurchase agreements and security lending |  |  |  | 5,282 |  | (59,374 | ) | 21,725 |  | 32,406 |
Increase (decrease) in saving accounts and time deposits |  |  |  | (650,150 | ) | 189,893 |  | 635,156 |  | 947,428 |
(Increase) decrease in other operating assets and liabilities |  |  |  | (40,484 | ) | (143,504 | ) | 86,771 |  | 129,432 |
Proceeds from sale of assets received in lieu of payment |  |  |  | 4,132 |  | 7,769 |  | 10,860 |  | 16,199 |
Total cash flows from operating activities |  |  |  | (218,774 | ) | (1,639,717 | ) | 162,539 |  | 242,450 |
CASH FLOWS FROM INVESTING ACTIVITIES: |  |  |  |  |  |  |  |  |  |  |
(Increase) decrease in financial assets available-for-sale |  |  |  | 76,809 |  | 605,772 |  | 563,457 |  | 840,479 |
Purchases of property and equipment |  | 15 |  | (31,513 | ) | (31,476 | ) | (27,819 | ) | (41,496 | )
Proceeds from sales of property and equipment |  |  |  | 200 |  | 575 |  | 220 |  | 328 |
Purchases of intangible assets |  | 14 |  | (5,382 | ) | (8,519 | ) | (11,248 | ) | (16,778 | )
Investments in other companies |  | 13 |  | (6,608 | ) | (314 | ) | (1,129 | ) | (1,684 | )
(Increase) decrease in other assets and liabilities |  |  |  | 4,756 |  | 750 |  | (867 | ) | (1,293 | )
Dividends received from investments in other companies |  | 13 |  | 195 |  | 663 |  | 667 |  | 995 |
Total cash flows from investing activities |  |  |  | 38,457 |  | 567,451 |  | 523,281 |  | 780,551 |
CASH FLOWS FROM FINANCING ACTIVITIES: |  |  |  |  |  |  |  |  |  |  |
Increase (decrease) in borrowings from financial institutions |  |  |  | 110,091 |  | 430,098 |  | (489,157 | ) | (729,649 | )
Increase (decrease) in other financial obligations |  |  |  | (18,883 | ) | (9,593 | ) | 17,467 |  | 26,055 |
Increase (decrease) in borrowings from Central Bank |  |  |  | (2 | ) | (3 | ) | (3 | ) | (4 | )
Other long-term borrowings |  |  |  | 7,091 |  | 13,803 |  | 17,808 |  | 26,563 |
Payment of other long-term borrowings |  |  |  | (13,211 | ) | (17,744 | ) | (21,359 | ) | (31,860 | )
Repayment of mortgage finance bonds |  |  |  | (16,713 | ) | (13,059 | ) | (8,552 | ) | (12,757 | )
Proceeds from bond issuances |  | 22 |  | 736,212 |  | 1,342,224 |  | 887,185 |  | 1,323,367 |
Proceeds from commercial papers (short-term bonds) |  | 22 |  | 1,090,340 |  | 1,128,183 |  | 532,852 |  | 794,827 |
Redemption from bond issuances |  |  |  | (1,149,274 | ) | (1,292,647 | ) | (1,281,182 | ) | (1,911,071 | )
Subscription and payment of shares |  | 28 |  | — |  | — |  | — |  | — |
Dividends paid |  | 28 |  | (368,120 | ) | (367,445 | ) | (366,654 | ) | (546,918 | )
Total cash flows from financing activities |  |  |  | 377,531 |  | 1,213,817 |  | (711,595 | ) | (1,061,447 | )
TOTAL NET POSITIVE (NEGATIVE) CASH FLOWS FOR THE YEAR |  |  |  | 197,214 |  | 141,551 |  | (25,775 | ) | (38,446 | )
Net effect of exchange rate changes on cash and cash equivalents |  |  |  | 46,222 |  | 78,152 |  | (28,892 | ) | (43,097 | )
Cash and cash equivalents at beginning of year |  |  |  | 1,246,738 |  | 1,490,174 |  | 1,709,877 |  | 2,550,533 |
Cash and cash equivalents at end of year |  | 6 |  | 1,490,174 |  | 1,709,877 |  | 1,655,210 |  | 2,468,990 |
Supplemental disclosure of cash flow information: |  |  |  |  |  |  |  |  |  |  |
Cash paid during the year for: |  |  |  |  |  |  |  |  |  |  |
Income taxes paid |  |  |  | 2,091 |  | 13,659 |  | 18,012 |  | 26,868 |
Interest received |  |  |  | 1,705,103 |  | 1,687,598 |  | 1,816,477 |  | 2,709,542 |
Interest paid |  |  |  | (588,572 | ) | (335,714 | ) | (737,387 | ) | (1,099,921 | )

The accompanying notes 1 to 44 are an

integral part of these consolidated financial statements

F-9

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

1. Company Information:

Banco de Chile, resulting from the merger of Banco Nacional de Chile, Banco Agrícola and Banco de Valparaíso, was formed on October 28, 1893 in the city of Santiago, in the presence of the Notary Eduardo Reyes Lavalle.

Banco de Chile (“Banco de Chile” or the “Bank”) is a Corporation organized under the laws of the Republic of Chile, regulated by the Superintendency of Banks and Financial Institutions (“SBIF”). Since 2001 — when the Bank was first listed on the New York Stock Exchange (“NYSE”), in the course of its American Depository Receipt (“ADR”) program. Banco de Chile also complies with the regulations published by the United States Securities and Exchange Commission (“SEC”).

Banco de Chile offers a broad range of banking services to its customers, ranging from individuals to large corporations. The services are managed in large corporate banking, middle and small corporate banking, personal banking services and retail groups. Additionally, the Bank offers international as well as treasury banking services. The Bank’s subsidiaries provide other services including securities brokerage, mutual fund management, factoring, insurance brokerage, financial advisory and securitization.

Banco de Chile’s legal address is Paseo Ahumada 251, Santiago, Chile and its website is www.bancochile.cl.

The consolidated financial statements of the Bank for the year ended December 31, 2016 were authorized for issuance in accordance with the directors’ resolution on April 27, 2017.

2. Summary of Significant Accounting Principles:

(a) Basis of preparation:

The Bank’s consolidated financial statements for the years 2014, 2015 and 2016 have been prepared in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”).

The Bank presents its statement of financial position broadly in order of liquidity. An analysis regarding recovery or settlement within 12 months after the statement of financial position date (current) and more than 12 months after the statement of financial position date (non—current) is presented in note 41.

The consolidated financial statements comprise the consolidated statement of comprehensive income and the consolidated statements of financial position, changes in equity and cash flows and the related notes. The consolidated financial statements have been prepared under the historical cost convention, except for available-for-sale financial assets, financial assets and financial liabilities designated at fair value through profit or loss and derivative contracts, which have been measured at fair value.

Banco de Chile and its subsidiaries classify their expenses according to the nature of expense method.

The consolidated statement of cash flows shows the changes in cash and cash equivalents arising from operating activities, investing activities and financing activities during the period.

F-10

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(b) Basis of consolidation:

The financial statements of Banco de Chile as of and for the years ended December 31, 2015 and 2016 have been consolidated with those of its subsidiaries. The financial statements of the bank’s subsidiaries are prepared for the same reporting year as for Banco de Chile, using consistent accounting policies.

(i) Subsidiaries

Consolidated financial statements as of December 31, 2015 and 2016 incorporate financial statements of the Bank and its subsidiaries. According IFRS 10 —“Consolidated Financial Statements”, control requires exposure or rights to variable returns and the ability to affect those returns through power over an investee. Specifically the Bank has power over the investee when it has existing rights that give it the ability to direct the relevant activities of the investee.

When the Bank has less than a majority of the voting rights of an investee, but these voting rights are enough to have the ability to direct the relevant activities unilaterally, then the Bank has control. The Bank considers all factors and relevant circumstances to evaluate if its voting rights are enough to obtain control, which includes:

· The amount of voting rights that the Bank has, related to the amount of voting rights of the other stakeholders.

· Potential voting rights maintained by the Bank, other holders of voting rights or other parties.

· Rights that emanated from other contractual arrangements.

· Any additional circumstance that indicate that the Bank has or does not have the ability to manage the relevant activities when decisions need to be made, including voting behavior patterns in previous shareholders meetings.

The financial statements of the subsidiaries are included in the consolidated financial statements from the date control is obtained until the loss of such control. The financial statements have been prepared using uniform accounting policies for similar transactions and other events under equivalent circumstances.

F-11

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(b) Basis of consolidation, continued:

(i) Subsidiaries, continued:

The following table details the entities in which the Bank, directly or indirectly — owns a controlling interest and that are therefore consolidated in these financial statements:

|  |  |  |  |  |  |  | Interest Owned |
|  |  |  |  |  |  |  | Direct |  | Indirect |  | Total |
|  |  |  |  |  | Functional |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
RUT |  | Subsidiaries |  | Country |  | Currency |  | % |  | % |  | % |  | % |  | % |  | % |
44,000,213-7 |  | Banchile Trade Services Limited(*) |  | Hong Kong |  | US$ |  | 100.00 |  | — |  | — |  | — |  | 100.00 |  | — |
96,767,630-6 |  | Banchile Administradora General de Fondos S.A. |  | Chile |  | Ch$ |  | 99.98 |  | 99.98 |  | 0.02 |  | 0.02 |  | 100.00 |  | 100.00 |
96,543,250-7 |  | Banchile Asesoría Financiera S.A. |  | Chile |  | Ch$ |  | 99.96 |  | 99.96 |  | — |  | — |  | 99.96 |  | 99.96 |
77,191,070-K |  | Banchile Corredores de Seguros Ltda. |  | Chile |  | Ch$ |  | 99.83 |  | 99.83 |  | 0.17 |  | 0.17 |  | 100.00 |  | 100.00 |
96,571,220-8 |  | Banchile Corredores de Bolsa S.A. |  | Chile |  | Ch$ |  | 99.70 |  | 99.70 |  | 0.30 |  | 0.30 |  | 100.00 |  | 100.00 |
96,932,010-K |  | Banchile Securitizadora S.A. |  | Chile |  | Ch$ |  | 99.01 |  | 99.01 |  | 0.99 |  | 0.99 |  | 100.00 |  | 100.00 |
96,645,790-2 |  | Socofin S.A. |  | Chile |  | Ch$ |  | 99.00 |  | 99.00 |  | 1.00 |  | 1.00 |  | 100.00 |  | 100.00 |
96,510,950-1 |  | Promarket S.A.(**) |  | Chile |  | Ch$ |  | 99.00 |  | — |  | 1.00 |  | — |  | 100.00 |  | — |

(*) On May 29, 2014 the Board of Directors of Banco de Chile agreed to dissolve liquidate and terminate this entity. The completion of this process is expected during the second half of 2016.

(**) On December 30, 2016, the dissolution and merger of the Company was announced.

Significant intercompany transactions and balances between the Bank and its subsidiaries and among its subsidiaries have been eliminated for consolidation purposes. Any non-controlling interest is recognized as a separate item within the Bank’s consolidated equity.

(ii) Investment in Associates and Joint Ventures

Associates

An associate is an entity over which the Bank has significant influence on its operating and financial management policy decisions, without having control over the associate. Significant influence is generally presumed when the Bank holds between 20% and 50% of the voting rights. Other factors considered when determining whether the Bank has significant influence over another entity are the representation on the Board of Directors and the existence of material intercompany transactions. The existence of these factors could determine the existence of significant influence over an entity despite the Bank holding a participation of less than 20% of the entity’s voting rights.

According to the equity method, the Bank’s investments in an associate are initially recorded at cost, and subsequently increased (or decreased) to reflect both the Bank’s pro rata share of the post-acquisition net income (or loss) of the associate and other movements directly recognized in the associate’s equity. Goodwill arising from the acquisition of an associate is included in the carrying value of the investment (net of any accumulated impairment loss). Since goodwill is not reported separately, an associate is not tested individually for impairment. Rather, the entire investment is tested for impairment as described below.

After the application of the equity method, the Bank determines whether it is necessary to recognize an additional impairment loss on the Bank’s investment in an associate. The Bank determines at each reporting date whether there is objective evidence that the investment in the associate is impaired. If this is the case, the Bank calculates the amount of impairment as the difference between the recoverable amount of the associate and its carrying value and recognizes the amount in its income statement.

F-12

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(b) Basis of consolidation, continued:

(ii) Investment in Associates and Joint Ventures, continued:

Joint Ventures

Joint Ventures are joint arrangements whereby the parties to the agreement that have joint control over the arrangement have rights to the net assets covered by the arrangement. Joint control exists only when decisions about the relevant activities covered by the arrangement require the unanimous consent of the parties sharing control in the agreement.

According to IFRS 11, an entity shall determine the type of joint arrangement: “Joint Operation” or “Joint Venture”.

For investments defined as a “Joint Operation”, the assets, liabilities, income and expenses are recognized by the participation in the joint operation.

Investments defined as a “Joint Venture” will be registered according to the equity method.

Investments that, for their characteristics, are defined as “Joint Ventures” include the following:

· Artikos S.A.

· Servipag Ltda.

(iii) Structured entities

Special purpose entities (“SPEs”) are generally created to comply with a specific and well-defined objective, such as securitizing specific assets or carrying out a specific loan transaction. An SPE is consolidated if, based on an assessment of its relationship with the Bank and the risks and benefits over the SPE, the Bank concludes that it has control of the SPE. The Bank only considers as a special purpose entity the separate equity No. 17, which is currently managed by the subsidiary Banchile Securitizadora S.A.

As of December 31, 2015 and 2016, the Bank does not control and therefore does not consolidate any SPEs.

(iv) Asset management services investments and mutual funds

The Bank, through its subsidiary Banchile Administradora General de Fondos S.A., manages assets through investment and mutual funds and other investment products on behalf of investors.

According to IFRS 10, for consolidation purposes, it is necessary to evaluate the role of the Bank and its subsidiaries in the funds that it manages, determining its role of Agent or Principal. When assessing whether an investor controls an investee, an investor with decision-making rights must determine whether it acts as a Principal or as an Agent for other parties. A number of factors are considered in making this assessment, including the following:

· Scope to make decision over the investee.

· Rights held by other parties.

· Remuneration according to compensation arrangements.

· Exposition of the decision maker to the variability of returns from other interests that keeps the investee.

F-13

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(b) Basis of consolidation, continued:

(iv) Asset management services investments and mutual funds, continued:

The Bank and its subsidiaries manage investments and mutual funds on behalf and for the benefit of investors, acting only as an Agent in this relationship. Under this category, and as per the aforementioned rule, these funds are not controlled and therefore not consolidated by the Bank or its subsidiaries.

(c) Non-controlling interest:

Non-controlling interest represents the share of losses, income and net assets that the Bank does not control, either directly or indirectly. It is presented as a separate item in the Consolidated Statement of Comprehensive Income and the Consolidated Statement of Financial Position.

(d) Going Concern:

The Bank’s management has made an assessment of its ability to continue as a going concern and is satisfied that it has the resources to continue in business for the foreseeable future. Furthermore, management is not aware of any material uncertainties that may cast significant doubt upon the Bank’s ability to continue as a going concern. Therefore, the financial statements continue to be prepared on the going concern basis.

(e) Use of estimates and judgment:

Preparing financial statements requires management to make judgments, estimations and assumptions that affect the application of accounting policies and the valuation of assets, liabilities, income and expenses presented. Actual results could differ from these estimated amounts.

Relevant estimates and assumptions are reviewed regularly by senior management in order to quantify certain assets, liabilities, income, expenses and uncertainties. Revisions to accounting estimates are recognized in the year in which the estimate is revised and for any future period that is affected.

Some accounting matters particularly involve uncertainties and therefore require a considerable degree of estimation and critical judgment when applying accounting policies. Details on the use of estimates and judgment and their effect on the amounts recognized in the financial statements are included in the following notes:

· Impairment of loans (Notes 10, 11 and 33)

· Useful lives of intangible assets, property and equipment and investment properties (Notes 14, 15 and 16)

· Goodwill valuation (Note 14)

· Deferred taxes and income taxes (Note 17)

· Provisions (Note 24)

· Employee benefits (Note 25)

· Commitments and contingencies (Note 27)

· Fair value of financial assets and liabilities (Note 40)

F-14

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(f) Financial asset and liability valuation criteria:

Measurement is the process of determining the monetary amounts at which the elements of the financial statements are to be recognized and carried in the Statement of Financial Position and the Comprehensive Income. This involves selecting the particular basis or method of measurement.

These bases or methods include the following:

(i) Recognition

Initially, the Bank and its subsidiaries recognize loans to customers, trading and investment securities, deposits, debt issued and subordinated liabilities on the date they originated. Purchases and sales of financial assets performed on a regular basis are recognized as of the trade date on which the Bank committed to purchase or sell the asset. All other assets and liabilities (including assets and liabilities at fair value through profit and loss) are initially recognized as of the trade date on which the Bank becomes a party to the contractual provisions of the instrument.

Financial assets or liabilities are initially recognized at fair value plus transaction costs directly attributable to their purchase or issuance, except in the case of financial assets and financial liabilities recorded at fair value through profit or loss.

(ii) Derecognition of financial assets and liabilities

The Bank and its subsidiaries derecognize a financial asset (or where applicable, part of a financial asset) from its Statement of Financial Position when the contractual rights to the cash flows of the financial asset have expired or when the contractual rights to receive the cash flows of the financial asset are transferred during a transaction in which all ownership risks and rewards of the financial asset are transferred. Any portion of transferred financial assets that is created or retained by the Bank is recognized as a separate asset or liability.

When the Bank transfers a financial asset, it assesses to what extent it has retained the risks and rewards of ownership. In this case:

(a) If substantially all risks and rewards of ownership of the financial asset have been transferred, it is derecognized and any rights or obligations created or retained upon transfer are recognized separately as assets or liabilities.

(b) If substantially all risks and rewards of ownership of the financial asset have been retained, the Bank continues to recognize it.

(c) If substantially all risks and rewards of ownership of the financial asset are neither transferred nor retained, the Bank will determine if it has retained control of the financial asset. In this case:

(i) If it has not retained control, the financial asset will be derecognized and any rights or obligations created or retained upon transfer will be recognized separately as assets or liabilities.

(ii) If the entity has retained control, it will continue to recognize the financial asset to the extent of its continuing involvement in the financial asset.

F-15

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(f) Financial asset and liability valuation criteria, continued:

(ii) Derecognition of financial assets and liabilities, continued:

A financial liability is derecognized when the obligation under the liability is discharged or canceled or expires.

If an existing financial liability is replaced by another from the same lender on substantially different terms, or the terms of the existing liability are substantially modified, such an exchange or modification is treated as a derecognition of the original liability and the recognition of a new liability, and the difference in the respective carrying amounts is recognized in the income statement.

(iii) Offsetting

Financial assets and liabilities are offset and the net amount is reported in the Statement of Financial Position if, and only if, the Bank has the legally enforceable right to set off the recognized amounts and there is an intention to settle on a net basis or to realize an asset and settle the liability simultaneously.

Income and expenses are shown net only if accounting standards allow such treatment, or in the case of gains and losses arising from a group of similar transactions, such as the Bank’s trading activities.

(iv) Valuation at amortized cost

Amortized cost is the amount at which a financial asset or liability is measured at initial recognition minus principal repayments, plus or minus the cumulative amortization (calculated using the effective interest rate method) of any difference between that initial amount and the maturity amount and minus any reduction for impairment.

(v) Fair value measurements

Fair value of a financial instrument is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The most objective and common fair value is the price that you would pay on an active, transparent and deep market (“quoted price” or “market price”).

When available, the Bank estimates the fair value of an instrument using quoted prices in an active market for that instrument. A market is considered active if quoted prices are readily and regularly available and represent actual and regularly occurring market transactions on an arm’s length basis.

If a market for a financial instrument is not active, the Bank establishes fair value using a valuation technique. These valuation techniques include the use of recent market transactions between knowledgeable, willing parties in an arm’s length transaction, if available, as well as references to the fair value of other instruments that are substantially the same, discounted cash flows and options pricing models.

The chosen valuation technique uses the maximum observable market data, relies as little as possible on estimates performed by the Bank, incorporates factors that market participants would consider in setting a price and is consistent with accepted economic methodologies for pricing financial instruments. Inputs into the valuation technique reasonably represent market expectations and include risk and return factors that are inherent in the financial instrument. Periodically, the Bank calibrates the valuation techniques and tests them for validity using prices from observable current market transactions in the same instrument or based on any available observable market data.

F-16

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(f) Financial asset and liability valuation criteria, continued:

(v) Fair value measurements, continued:

The best evidence of the fair value of a financial instrument at initial recognition is the transaction price (i.e., the fair value of the consideration given or received) unless the fair value of that instrument is evidenced by a comparison with other observable current market transactions in the same instrument (i.e., without modification or repackaging) or based on a valuation technique whose variables include only data from observable markets.

When the transaction price provides the best evidence of fair value at initial recognition, the financial instrument is initially measured at the transaction price and any difference between this price and the value initially obtained from a valuation model is subsequently recognized in income.

Fair value estimates obtained from models are adjusted for any other factors, such as model uncertainties, to the extent that the Bank believes that a third-party market participant would take them into account in pricing a transaction.

The Bank’s fair value disclosures are included in Note 40.

(g) Loans and advances to banks:

Loans and advances to customers include non—derivative financial assets with fixed or determinable payments, such as domestic banks and foreign banks including the Chilean Central Bank.

After initial measurement, amounts of Loans and advances to customers are subsequently measured at amortized cost using the EIR (effective interest rate), less allowances for impairment. Amortized cost is calculated by taking into account any discount or premium on acquisition and fees and costs that are an integral part of the EIR. The amortization is included in Interest Revenue in the income statement. The losses arising from impairment are recognized in the income statement in Provisions for loan losses.

(h) Loans to customers:

(i) Loan classification

Loans to customers include originated and purchased non-derivative financial assets with fixed or determinable payments that are not quoted on an active market and which the Bank does not intend to sell immediately or in the short-term.

Individual classified loans

An individual analysis of debtors is applied to individuals and companies that are of such significance with respect to size, complexity or level of exposure to the Bank that they must be analyzed in detail.

For purposes of establishing the appropriate allowances, the Bank classifies the debtors and their operations related to loans into one of three categories of loan portfolio: Normal, Substandard and Non-complying Loans.

F-17

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(h) Loans to customers, continued:

(i) Loan classification, continued:

(i.1) Normal Loans:

Normal loans correspond to borrowers who are up to date on their payment obligations and show no sign of deterioration in their credit quality.

(i.2) Substandard Loans:

Substandard loans include all borrowers with insufficient payment capacity or significant deterioration of payment capacity that it may be reasonably expected that they will not comply with all principal and interest payments obligations set forth in the credit agreement.

This category also includes all loans that have been non-performing for more than 30 days.

(i.3) Non-complying Loans:

The non-complying loans correspond to borrowers whose payment capacity is seriously at risk and who have a high likelihood of filing for bankruptcy or are renegotiating credit terms to avoid bankruptcy. This category comprises all loans outstanding from debtors that have at least one installment payment of interest or principal overdue for 90 days or more.

Group classified loans

The group analysis is used to analyze a large number of loans whose individual amounts are not significant. For this analysis, the Bank uses models based on attributes of the debtors and their loans, and on the behavior of a group of loans.

Loans to customers include originated and purchased non-derivative financial assets with fixed or determinable payments that are not quoted on an active market and which the Bank does not intend to sell immediately or in the short-term.

(ii) Valuation method

Loans are initially measured at cost plus incremental transaction costs, and subsequently measured at amortized cost using the effective interest rate method, except that when the Bank has defined certain loans as hedged items, which are measured at fair value, changes are recorded in the Consolidated Statement of Income.

(iii) Lease contracts

Accounts receivable relating to leasing contracts, included under the caption “Loans to customers”, correspond to periodic rent installments of contracts, which meet the definition to be classified as financial leases and are presented at their nominal value net of unearned interest as of each year-end.

F-18

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(h) Loans to customers, continued:

(iv) Factoring transactions

This corresponds to invoices and other commercial instruments representative of credit, with or without recourse, received in factoring operations and which are registered to book value plus interest and adjustments until maturity.

In those cases where the transfer of these instruments was made without responsibility of the grantor, the Bank assumes the default risk.

(v) Impairment of loans

At each year ended date, Banco de Chile and its subsidiaries assess whether there is objective evidence that a loan asset or a group of loans is impaired. A loan asset or a group of loans is considered impaired, and impairment losses are incurred if:

(a) there is objective evidence of impairment as a result of a loss event that occurred after the initial recognition of the asset and up to the balance sheet date (“a loss event”);

(b) the loss event had an impact on the estimated future cash flows of the financial asset or the group of financial assets; and,

(c) a reliable estimate of the loss amount can be made.

Banco de Chile and its subsidiaries first assess whether objective evidence of impairment exists for loans that are individually significant. It then assesses collectively for loans that are not individually significant and loans which are significant but for which no objective evidence of impairment was observed as a result of the individual assessment.

(i) Allowances for individual evaluations:

An individual analysis of debtors is applied to individuals and companies that are of such significance with respect to size, complexity or level of exposure to the Bank, that they must be analyzed in detail. All corporate customers are evaluated individually and for commercial customers the cut-off amount for the individual evaluation is MCh$527.

To allow management to determine whether a loss event has occurred on an individual basis, all significant counterparty relationships are reviewed periodically. This evaluation considers current information and events related to the counterparty, such as whether the counterparty is experiencing significant financial difficulty or in breach of contract as, for example, default or delinquency in interest or principal payments.

The individual evaluation requires assigning a risk category to each debtor and its respective loans. This risk category should consider the following factors: industry or sector, group considerations and management, financial situation, payment behavior and payment capacity.

F-19

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(h) Loans to customers, continued:

(v) Impairment of loans, continued:

(i) Allowances for individual evaluations, continued:

If there is evidence of impairment leading to an impairment loss for an individual counterparty relationship, then the amount of the loss is determined as the difference between the carrying amount of the loan(s), including accrued interest, and the present value of expected future cash flows discounted at the loan’s original effective interest rate or the effective interest rate established upon reclassification to loans, including cash flows that may result from foreclosure less costs for obtaining and selling the collateral. The carrying amount of the loans is reduced by the use of an allowance account and the amount of the loss is recognized in the income statement as a component of the provision for credit losses.

(ii) Allowances for group evaluations:

The collective assessment of impairment is used primarily to establish an allowance amount relating to loans that are either individually significant but for which there is no objective evidence of impairment, or are not individually significant but for which there is, on a portfolio basis, a loss amount that is probable of having occurred and is reasonably estimable. The loss amount has two components.

The first component is an allowance amount representing the incurred losses on the portfolio of smaller balance homogeneous loans, which are loans to individuals and small business customers of the private and retail business. The loans are grouped according to similar credit risk characteristics and the allowance for each group is determined using statistical models based on historical experience. The second component represents an estimate of incurred losses inherent in the group of loans that have not yet been individually identified or measured as part of the smaller-balance homogeneous loans. Loans that were found not to be impaired when evaluated on an individual basis are included in the scope of this component of the allowance.

Once a loan is identified as impaired, although the accrual of interest in accordance with the contractual terms of the loan is discontinued, the accretion of the net present value of the written down amount of the loan due to the passage of time is recognized as interest income based on the original effective interest rate of the loan.

At each balance sheet date, all impaired loans are reviewed for changes to the present value of expected future cash flows discounted at the loan’s original effective interest rate. Any change to the previously recognized impairment loss is recognized as a change to the allowance account and recorded in the income statement as a component of the provision for credit losses.

F-20

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(h) Loans to customers, continued:

(v) Impairment of loans, continued:

Loans are written-off when collection efforts have been exhausted, but not later than the following maximum periods:

Type of Loan |  | Term
Consumer loans — secured and unsecured |  | 6 months
Other transactions — unsecured |  | 24 months
Commercial loans — secured |  | 36 months
Residential mortgage loans |  | 48 months
Consumer leases |  | 6 months
Other non-real estate lease transactions |  | 12 months
Real estate leases (commercial or residential) |  | 36 months

The term represents the time elapsed for a loan from the date on which the unpaid collection or portion is in default.

Cash recoveries on written-off loans are recorded directly in income, through the provision for credit losses in the Consolidated Statement of Comprehensive Income.

If in a subsequent period the amount of a previously recognized impairment loss decreases and the decrease is due to an event occurring after the impairment was recognized, the impairment loss is reversed by reducing the allowance account accordingly. Such reversal is recognized in profit or loss through a direct impact to the provision for credit losses.

(vi) Renegotiated loans:

The Bank attempts to restructure loans rather than to take possession of collateral. This may involve extending the payment arrangements and the agreement of new loan conditions. After having renegotiated the terms, any impairment is measured using the original effective interest rate as calculated before the modification of terms and the loan is no longer considered past due. Renegotiated loans are continuously reviewed by management to ensure that all criteria are met and that future payments are likely to occur. The loans continue to be subject to an individual or collective impairment assessment, calculated using the loan’s original effective interest rate.

(vii) Collateral valuation:

The Bank seeks to use collateral, where possible, to mitigate its risks on financial assets. The collateral comes in various forms such as mortgages, pledges, securities, other non-financial assets and credit enhancements. The fair value of collateral is generally assessed, at a minimum, at inception through a certified appraiser. Later, a model updates the collateral value considering factors such as location, collateral type, and observable market value, among others. However, some types of collateral, such as securities, are valued daily. To the extent possible, the Bank uses active market data for valuing financial assets held as collateral. (See Note 42 for further analysis of collateral).

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(i) Financial guarantees:

In its ordinary course of business the Bank gives financial guarantees consisting of letters of credit, guarantees and acceptances. Financial guarantees are initially recognized in the financial statements at fair value being the premium received. Subsequent to initial recognition, the Bank’s liability is measured at the higher of the amount originally recognized less, when appropriate, cumulative amortization recognized in the income statement and the best estimate of expenditure required settling the financial obligation arising as the result of the guarantee. The premium received is recognized in the income statement in “Income from Fees and Commissions” on a straight line basis over the guarantee period.

With respect to the provision for financial guarantees, the process to determine the provision is similar to the methodology used for loans. Any loss amounts are recognized as an allowance in the consolidated balance sheet within other liabilities and charged to the consolidated statement of income as a component of the provision for credit losses. For a further description of the allowances for loan losses, see Note 2 (h) to the Consolidated Financial Statements.

(j) Finance and operating leases:

The determination of whether an arrangement is a lease, or it contains a lease, is based on the substance of the arrangement and requires an assessment of whether the fulfillment of the arrangement is dependent on the use of a specific asset or assets and the arrangement conveys a right to use the asset.

The Bank acting as lessor

Assets leased to customers under agreements which transfer substantially all the risks and rewards of ownership, with or without ultimate legal title, are classified as finance leases. When assets held are subject to a finance lease, the leased assets are derecognized and a receivable is recognized which is equal to the present value of the minimum lease payments, discounted at the interest rate implicit in the lease. Initial direct costs incurred in negotiating and arranging a finance lease are incorporated into the receivable through the discount rate applied to the lease. Finance lease income is recognized over the lease term based on a pattern reflecting a constant periodic rate of return on the net investment in the finance lease.

Assets leased to customers under agreements which do not transfer substantially all the risks and rewards of ownership are classified as operating leases. The leased assets are included within premises and equipment on the Group’s balance sheet and depreciation is provided on the depreciable amount of these assets on a systematic basis over their estimated useful economic lives. Rental income is recognized on a straight-line basis over the period of the lease. Initial direct costs incurred in negotiating and arranging an operating lease are added to the carrying amount of the leased asset and recognized as an expense on a straight-line basis over the lease term.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(j) Finance and operating leases, continued:

The Bank acting as lessee

Assets held under finance leases are initially recognized on the balance sheet at an amount equal to the fair value of the leased property or, if lower, the present value of the minimum lease payments. The corresponding liability to the lessor is included in the balance sheet as a finance lease obligation. The discount rate used in calculating the present value of the minimum lease payments is either the interest rate implicit in the lease, if it is practicable to determine, or the incremental borrowing rate. Contingent rentals are recognized as expense in the periods in which they are incurred. As of December 31, 2015 and 2016, the Bank and its subsidiaries have not signed contracts of this nature.

Operating leases payable are recognized as an expense on a straight-line basis over the lease term, which commences when the lessee controls the physical use of the property. Lease incentives are treated as a reduction of rental expense and are also recognized over the lease term on a straight-line basis. Contingent rentals arising under operating leases are recognized as an expense in the period in which they are incurred.

(k) Interest revenue and expense:

Interest revenue and expenses are recognized in the income statement using the effective interest rate method. The effective interest rate is the rate which exactly discounts estimated future cash payments or receipts through the expected life of the financial instrument or a shorter period, where appropriate, to the net carrying amount of the financial asset or financial liability. To calculate the effective interest rate, the Bank determines cash flows by taking into account all contractual conditions of the financial instrument, excluding future credit losses.

The effective interest rate calculation includes all fees and other amounts paid or received that form part of the effective interest rate. Transaction costs include incremental costs that are directly attributable to the purchase or issuance of a financial asset or liability.

(l) Fees and commissions:

Income and expenses from fees and commissions are recognized in income using different criteria based on the nature of the income or expense. The most significant criteria include:

(i) Fees earned from an individual act are recognized once the act has taken place.

(ii) Fees earned from transactions or services provided over a longer period of time are recognized over the life of the transactions or services. These fees include commissions and asset management, custody or other management and advisory fees.

Loan commitment fees for loans that are likely to be drawn down and other credit related fees are deferred (together with incremental costs) and recognized as an adjustment to the effective interest rate of the loan. When it is unlikely that a loan is drawn down the fees are recognized over the commitment period on a straight-line basis.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(m) Cash and cash equivalents:

Cash and short-term deposits in the statement of financial position comprise cash at banks and on hand and short-term deposits with original maturity of three months or less, highly liquid investments that are readily convertible to a known amount of cash, and that are subject to an insignificant risk of changes in value.

The Bank has included as cash and cash equivalents to the account “Cash and due from banks”, plus (minus) the net balance of transactions in the course of collection that are shown in the Consolidated Statement Financial Position, plus short-term repurchase agreements. It also includes investments in fixed-income mutual funds that are presented in “Other Assets” in the Consolidated Statement of Financial Position.

(n) Property and equipment:

Property and equipment is stated at cost excluding servicing cost, less accumulated depreciation and accumulated impairment. Changes in the expected useful life are accounted for by changing the depreciation period or method, as appropriate, and treated as changes in accounting estimates.

This cost includes expenses that have been directly attributed to the asset’s acquisition.

Depreciation is recognized in net income on a straight-line basis over the estimated useful lives of each part of an item of property and equipment.

Estimated useful lives for 2015 and 2016 are as follows:

Buildings |  | 50 years |
Installations (in general) |  | 10 years |
Equipment |  | 5 years |
Office furniture |  | 5 years |

Property and equipment is derecognized on disposal or when no future economic benefits are expected from its use. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is recognized in “Impairments” in the income statement in the year the asset is derecognized.

(o) Intangible assets:

Intangible assets are identified as non-monetary assets (separated from other assets) without physical substance that arise as the result of a legal transaction or that are developed internally by the consolidated entities. They are assets whose cost can be reliably estimated and for which the consolidated entities consider that it is probable that future economic benefits will be recognized.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(o) Intangible assets, continued:

(i) Goodwill

Goodwill arises on the acquisition of subsidiaries and associates representing the excess of the fair value of the purchase consideration over the net fair value of the Bank’s share of the identifiable assets acquired and the liabilities and contingent liabilities assumed on the date of the acquisition.

For the purpose of calculating goodwill, fair values of acquired assets, liabilities and contingent liabilities are determined by reference to market values or by discounting expected future cash flows to present value. This discounting is either performed using market rates or by using risk-free rates and risk-adjusted expected future cash flows.

Goodwill originating from the acquisition of subsidiaries is capitalized and reviewed for impairment annually or more frequently if there are indications that impairment may have occurred. Impairment is determined by comparing the present value of expected future cash flows from each cash generating unit with the carrying value of its net assets, including attributable goodwill. Goodwill is allocated to cash generating units for the purpose of impairment testing considering the business level at which goodwill is monitored for internal management purposes.

Impairment losses on goodwill are not reversed. Gains and losses on the disposal of an entity include the carrying amount of goodwill relating to the entity sold.

(ii) Software and computer programs

Computer software purchased by the Bank and its subsidiaries is accounted for at cost less accumulated amortization and impairment losses.

The subsequent expense in software assets is capitalized only when it increases the future economic benefit for the specific asset. All other expenses are capitalized as an expense as incurred.

Amortization is recorded in income using the straight-line amortization method based on the estimated useful life of the software, from the date on which it is available for use. The estimated useful life of software is a maximum of 6 years.

Expense for internally developed software is recorded in income for each year.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(p) Collateral repossessed (assets received in lieu of payment):

Assets received in lieu of payment are classified under “Other Assets” and they are recorded at the lower of carrying amount and fair value, less cost to sell. Assets that are determined better to be sold are immediately transferred to assets held-for-sale at their fair value at the repossession date in line with the Bank’s policy.

(q) Investment Properties:

Investment properties are real estate assets held to earn rental income or for capital appreciation or both, but are not held-for-sale in the ordinary course of business or used for administrative purposes. Investment properties are initially measured at cost, including transaction costs. Subsequent to initial recognition, they are carried at cost less accumulated depreciation and impairments using the same accounting policies as property and equipment.

(r) Deferred taxes and income taxes:

The income tax provision of the Bank and its subsidiaries has been determined in conformity with current legal provisions.

The Bank and its subsidiaries recognize, when appropriate, deferred tax assets and liabilities for future estimates of tax effects attributable to temporary differences between the book and tax values of assets and liabilities. Deferred tax assets and liabilities are measured based on the tax rate expected to be applied, in accordance with current tax law, in the year that deferred tax assets are realized or liabilities are settled. The effects of future changes in tax legislation or tax rates are recognized in deferred taxes starting on the date of publication of the law approving such changes.

Deferred tax assets and liabilities are recorded at their book value as of the date the deferred taxes are measured. Deferred tax assets are recognized only when it is likely that future tax profits will be sufficient to recover deductions for temporary differences.

(s) Presentation and functional currency:

The items included in the financial statements of each of the entities of Banco de Chile and its subsidiaries are valued using the currency of the primary economic environment in which it operates (functional currency). The functional currency of Banco de Chile is the Chilean peso, which is also the currency used to present the entity’s consolidated financial statements.

(t) Transactions in foreign currency:

Transactions and balances

Transactions in currencies other than the functional currency are considered to be in foreign currency and are initially recorded at the exchange rate of the functional currency on the transaction date. Monetary assets and liabilities denominated in foreign currencies are converted using the exchange rate of the functional currency as of the date of the Statement of Financial Position. All differences are recorded as a charge or credit to income.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(t) Transactions in foreign currency, continued:

Assets and liabilities in foreign currencies are shown at their equivalent value in Chilean pesos, calculated using the following exchange rates as of December 31, 2015 and 2016: Ch$708.24 and Ch$670.40 to US$1, Ch$5.87 and Ch$5.74 per JPY1, Ch$772.83 and Ch$707.61 per EUR1.

The gain of MCh$12,405 (MCh$57,318 in 2015) for net foreign exchange income shown in the Consolidated Statement of Comprehensive Income includes recognition of the effects of exchange rates variations on assets and liabilities in foreign currency or indexed to exchange rates, and the result of foreign exchange transactions conducted by the Bank and its subsidiaries.

(u) Derivative instruments:

Derivative instruments, which include foreign currency and UF forwards, interest rate forwards, currency and interest rate swaps, currency and interest rate options and other financial derivative instruments, are recorded in the Statement of Financial Position at fair value regardless of whether they are held-for-trading or for non-trading purposes.

The fair value is obtained from market quotes, discounted cash flows models and options valuation models, as and where applicable. Derivative contracts are reported as an asset when their fair value is positive and as a liability when negative under the item “Derivative Instruments”.

Certain embedded derivatives in other financial instruments are treated as separate derivatives when their risk and characteristics are not closely related to those of the main contract and if the contract in its entirety is not recorded at its fair value with its unrealized gains and losses included in income.

At inception, a derivative contract must be designated by the Bank as a derivative instrument for trading or hedging purposes.

Changes in the fair value of derivative contracts held for trading purposes are recorded in “Net financial operating income”, in the Consolidated Statement of Comprehensive Income.

If a derivative instrument is classified as a hedging instrument, it can be:

(1) A hedge of the fair value of existing assets or liabilities or firm commitments, or

(2) A hedge of cash flows related to existing assets or liabilities or forecasted transactions.

A hedge relationship for hedge accounting purposes must comply with all of the following conditions:

(a) at its inception, the hedge relationship has been formally documented;

(b) it is expected that the hedge will be highly effective;

(c) the effectiveness of the hedge can be measured in a reasonable manner; and

(d) the hedge is highly effective with respect to the hedged risk on an ongoing basis and throughout the entire hedge relationship.

Certain derivatives transactions that do not qualify for hedge accounting are treated and reported as derivatives for trading purposes even though they provide an effective hedge on the risk of net positions.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(u) Derivative instruments, continued:

Changes in the fair value of derivative contracts that qualify for Hedge Accounting are recorded, as follows:

· If derivative contracts qualify for hedge accounting of changes in the fair value of assets, liabilities or unrecognized firm commitments (Fair Value Hedge), changes in the fair value of both the hedged asset (or liability) and the hedging derivative are recognized in the income statement under “Interest revenue and expenses” and/or “Foreign Exchange Transactions, Net”, depending on the risk being hedged. On the other hand, any ineffective portion of the Fair Value Hedge is recognized in the income statement under “Net Financial Operating Income.”

· If derivative contracts qualify for hedge accounting of the variability of future cash flows from highly probable future transactions and/or floating rate assets or liabilities (Cash Flow Hedge), the changes in fair value are recorded in Equity under “Other Comprehensive Income”, to the extent that the hedge is effective. Changes in the fair value of the Cash Flow Hedge are subsequently reclassified to the income statement when and where the hedged item affects the Bank’s results (e.g. to Interest Revenues and Expenses and/or Foreign Exchange Transactions when the hedged instrument affects the income statement because of interest rate risk, or exchange rate risk, respectively). On the other hand, any ineffective portion of the Cash Flow Hedge is recognized in the comprehensive statement of income under the “Net Financial Operating Income” line item.

Finally, if the hedging instrument does not continue qualifying for hedge accounting and/or it is terminated, sold, suspended or executed, the hedge accounting is discontinued prospectively. In this case, gains/losses already accrued will remain in Equity until the expected transactions occur. In that moment, gains/losses will be recorded in the Income Statement (under “Interest Revenues or Expenses” and/or “Foreign Exchange Transactions” depending on the risk being hedged) as long as transactions occur. Otherwise, if transactions are expected to fail, the changes in fair value are immediately recognized in the Income Statement (under “Interest Revenues or Expenses” and/or “Foreign Exchange Transactions” depending on the risk that was used to be hedged).”

(v) Financial assets held-for-trading:

Financial assets held-for-trading are securities acquired in order to generate profits from short-term price fluctuations or as a result of brokerage activities, or which are part of a portfolio on which a short-term profit-generating pattern exists. This item includes mainly Central Bank bonds and deposits from domestic banks.

Financial assets held-for-trading are stated at their fair market value as of the Statement of Financial Position date. Gains or losses from their fair market value adjustments, as well as gains or losses from trading activities, are included in “Net financial operating income” in the Consolidated Statement of Comprehensive Income. Dividends, interest and indexations are reported as “Net financial operating income”.

All purchases and sales of financial assets held-for-trading that must be executed within the period established by market regulations or conventions are recorded using the trade date, which is the date on which the purchase or sale of the asset is committed. Any other purchase or sale is treated as a derivative (forward) until settlement occurs.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(w) Financial assets held-to-maturity and available-for-sale:

Financial assets held-to-maturity includes only those securities for which the Bank has the ability and intention of keeping until maturity. The remaining investments are considered as financial assets available-for-sale. The Bank reassesses on an ongoing basis the ability and intention to sell available-for-sale instruments.

A financial asset classified as available-for-sale is initially recognized at its fair value plus transaction costs that are directly attributable to the acquisition of the financial asset.

Financial assets available-for-sale are subsequently measured at their fair value based on market prices or valuation models. Unrealized gains or losses as a result of fair value adjustments are recorded in other comprehensive income within equity. When these investments are sold, the cumulative fair value adjustments existing within equity will be recorded directly in income under “Net financial operating income”.

Financial assets held-to-maturity are recorded at their cost plus accrued interest and indexations, less impairment provisions made when the carrying amount exceeds the estimated recoverable amount.

Interest and indexations of financial assets held-to-maturity and available-for-sale are included in the line item “Interest revenue”. The dividends earned while holding available—for—sale financial investments are recognized in the income statement as “Interest revenue” once the right to receive the payment has been established.

Investment securities, which are subject to hedge accounting, are adjusted according to the rules for hedge accounting.

Purchases and sales of investment securities that must be delivered within a period established by market regulations or conventions are recorded using the trade date that is the date on which the purchase or sale of the asset is committed. Any other purchase or sale is treated as a derivative (forward) until liquidation occurs.

As of December 31, 2015 and 2016, the Bank does not hold held-to-maturity instruments.

(x) Debt issued and other financial liabilities:

Financial instruments issued by the Bank, which are not designated at fair value through profit and loss, are classified under “Debt issued”, where the substance of the contractual arrangement results in the Bank having an obligation either to deliver cash or another financial asset to the holder, or to satisfy the obligation other than by the exchange of a fixed amount of cash or another financial asset for a fixed number of equity shares.

After initial measurement, debt issued is subsequently measured at amortized cost using the effective interest rate. Amortized cost is calculated by taking into account any discount or premium on the issue and costs that are an integral part of the effective interest rate.

The Bank applies the same accounting policies for its other financial liabilities.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(y) Securities lending and borrowed:

The Bank engages in transactions involving repurchase agreements as a form of investment. The securities purchased under these agreements are not recognized on the Bank’s Statement of Financial Position. The consideration paid is recognized under “Receivables from Repurchase Agreements and Security Lending” reflecting the transaction’s economic substance as a loan granted by the Bank. The difference between the purchase and the resale price is recorded in “Net Interest Income” and is accrued over the duration of the agreement using its effective interest rate. This treatment reflects the economic substance as a loan to the Bank.

The Bank also enters into security repurchase agreements as a form of financing. The securities sold under agreement to repurchase at a specific date in the future are not derecognized from the Statement of Financial Position because the Bank retains all the risks and rewards of the ownership of the securities. The corresponding cash received is recognized in the balance sheet as an asset, and the corresponding obligation to return the cash, including any accrued interest, is recognized as a liability under “Payables from Repurchase Agreements and Security Lending”. The difference between the sale and the repurchase price is treated as “Interest Expense” and is accrued over the duration of the agreement using the effective interest rate.

The treatment of security lending and borrowing transactions follows the principles laid out above. Securities borrowed are not recorded in the Statement of Financial Position and, securities loaned are not derecognized from the Statement of Financial Position.

(z) Customer loyalty programs:

The Bank maintains a loyalty program as an incentive for its customers. The scheme grants its customers certain points depending on the value of credit card purchases they make. The collected points can be used to obtain services from a third party. The costs which the Bank incurs providing this incentive plan are recognized at fair value when the corresponding revenue is recognized, considering the probabilities of being used by the customers to obtain the third party’s service. The points collected under the loyalty program cannot be used to obtain services directly from the Bank.

(aa) Provisions and contingent liabilities:

Provisions are liabilities that are characterized by uncertainty in either their amount or maturity. Provisions are recorded in the Statement of Financial Position when the following requirements are jointly met:

(i) a present obligation has arisen from a past event and,

(ii) as of the date of the financial statements it is likely that the Bank or its subsidiaries have to disburse resources to settle the obligation and,

(iii) the amount can be reliably measured.

A contingent asset or liability is any right or obligation that arises from past events whose existence will be confirmed by one or more uncertain future events which are not within the control of the Bank. Contingent assets and liabilities are not recognized in the Statement of Financial Position.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(ab) Provision for minimum dividends:

The Bank records within liabilities the portion of net income for the year that should be distributed to comply with the Chilean Corporations Law. For these purposes, the Bank establishes a provision in a complementary equity account within retained earnings.

(ac) Employee benefits:

(i) Staff vacations

The annual costs of vacations and staff benefits are recognized on an accrual basis.

(ii) Short-term benefits

The Bank has a yearly bonus plan for its employees based on their ability to meet objectives and their individual contribution to the Bank’s results, consisting of a given number or portion of monthly salaries. It is provisioned for based on the estimated amount to be distributed.

(iii) Staff severance indemnities

Banco de Chile has recorded a liability for long-term severance indemnities in accordance with employment contracts it has with certain employees. The liability, which results from payments to specified employees that are retiring with more than 30 years of service, is recorded at the present value of the accrued benefits. It is calculated by applying an equivalent discount rate to the accrued benefits. These benefits accrue over the estimated average remaining service period.

Obligations for this defined benefit plan are valued according to the projected unit credit actuarial valuation method, using inputs such as staff turnover rates, expected growth in wages and the probability that this benefit will be used, discounted at current long-term rates (4.60% as of December 31, 2015 and 4.29% as of December 31, 2016). The discount rate used corresponds to the return on bonds of the Central Bank with a maturity period of 10 years.

Actuarial gains and losses are recognized as other comprehensive income at the end of each reporting period. There is no past service costs that would have to be recognized by the Bank.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(ad) Equity reserves:

The equity reserves recorded in the Bank’s Statement of Financial Position include:

Reserves from Earnings:

This item includes all the reserves that were originated from earnings and that by legal or statutory dispositions, or agreements of the shareholders’ meeting, will not be distributed in the form of future dividends.

Other reserves:

This item includes all the reserves that do not come from earnings and that do not correspond to those indicated in previous items.

Unrealized gains (losses) on available-for-sale instruments:

This item comprises changes in the fair value of these instruments.

Cumulative translation adjustment:

This item is used to record exchange differences arising from the translation of the net investment in foreign operations.

(ae) Earnings per share:

Basic earnings per share is determined by dividing net income for the year attributable to the Bank by the average weighted number of shares in circulation during that year.

Diluted earnings per share is determined in a similar manner as basic earnings per share, but the average weighted number of shares in circulation is adjusted to account for the dilutive effect of stock options, warrants and convertible debt. As of December 31, 2015 and 2016, the Bank does not have any instruments or contracts that could cause dilutions. Therefore, no adjustments have been made.

(af) Segment reporting:

The Bank’s operating segments are defined based on its different business units, considering the following factors:

(i) That it develops business activities from which income is obtained and expenses are incurred (including income and expenses relating to transactions with other components of the same entity);

(ii) That its operating results are reviewed regularly by the entity’s highest decision-making authority for operating decisions, to determine resource allocation for the segment and evaluate its performance; and

(iii) That separate financial information is available.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(ag) Identifying and measuring impairment:

Financial assets (other than loans)

Financial assets are reviewed throughout each year, and especially at each reporting date, to determine whether there is objective evidence of impairment as a result of a loss event that occurred after the initial recognition of the asset, and to determine whether the loss event had an impact on the estimated future cash flows of the financial asset that can be reliably calculated.

An impairment loss for financial assets (different to loans to customers) recorded at amortized cost is calculated as the difference between the asset’s carrying amount and the present value of the estimated future cash flows, discounted using the original effective interest rate.

An impairment loss for available-for-sale financial assets is calculated using its fair value, considering fair value changes already recognized in other comprehensive income.

In the case of equity investments classified as available-for-sale financial assets, objective evidence includes a significant or prolonged decline in the fair value of the investment below cost. In the case of debt securities classified as available-for-sale and held-to-maturity financial assets, the Bank assesses whether there exists objective evidence for impairment based on the same criteria as for loans.

If there is evidence of impairment, any amount previously recognized in equity, under net gains (losses) not recognized in the income statement, is removed from equity and recognized in the income statement for the period, under net gains (losses) on financial assets available for sale. This amount is determined as the difference between the acquisition cost (net of any principal repayments and amortization) and current fair value of the asset less any impairment loss on that investment previously recognized in the income statement.

When the fair value of the available-for-sale debt security recovers to at least amortized cost it is no longer considered impaired and subsequent changes in fair value are reported in equity.

Individually significant financial assets are individually examined to determine impairment. Remaining financial assets are collectively evaluated in groups that share similar credit risk characteristics. Both criteria are similar as those described in Note 2(h) Loans to customers to determine impairment individually and group.

All impairment losses are recognized in the income statement. Any cumulative loss related to available-for-sale financial assets recognized previously in equity is transferred to the income statement.

An impairment loss is reversed if, in a subsequent period, the fair value of the debt instrument classified as available for sale increases and the increase can be objectively related to an event occurring after the impairment loss was recognized in profit or loss. The amount of the reversal is recognized in profit or loss up to the amount previously recognized as impairment. Impairment losses recognized in profit or loss for an investment in an equity instrument classified as available for sale are not reversed through profit or loss.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

2. Summary of Significant Accounting Principles, continued:

(ag) Identifying and measuring impairment, continued:

Non-financial assets

The Bank assesses at each reporting date and on an ongoing basis whether there is an indication that an asset may be impaired. If any indication exists, or if annual impairment testing for an asset is required, the Bank estimates the asset’s recoverable amount. An asset’s recoverable amount is the higher of an asset’s or cash-generating unit’s (“CGU”) fair value less costs to sell and its value in use. Where the carrying amount of an asset or CGU exceeds its recoverable amount, the asset is considered impaired and is written down to its recoverable amount. In assessing value in use, the estimated cash flows are discounted to their present value using a pre-tax discount rate that reflects the current market assessments of the time value of money and risks specific to the asset. In determining fair value less costs to sell, an appropriate valuation model is used. These calculations are corroborated by valuation multiples, share prices and other available fair value indicators.

For assets, excluding goodwill, impairment losses recognized in prior years are assessed at each reporting date in case there are any indications that the loss has decreased or disappeared. A previously recognized impairment is reversed only if there has been a change in the assumptions used to determine the asset’s recoverable amount since the last impairment was recognized. An impairment loss is reversed only to the extent that the book value of the asset does not exceed the carrying amount that would have been determined, net of depreciation or amortization, if no impairment loss had been recognized. Such reversal is recognized in the income statement.

Impairment losses relating to goodwill cannot be reversed in future periods.

(ah) Fiduciary activities:

The Bank provides trust and other fiduciary services that result in the holding or investing of assets on behalf of the clients. Assets held in a fiduciary capacity are not reported in the financial statements, as they are not the assets of the Bank.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

3. New and amended standards and interpretations:

The accounting policies adopted are consistent with those of the previous financial year. Amendments that resulted from improvements to IFRS to the following standards did not have any impact on the accounting policies, financial position or performance of the Bank:

IFRS 11 — Joint Arrangements. Amendments to clarify the accounting for the acquisition of an interest in a joint operation when the activity constitutes a business.

IAS 16 — Property, plant and equipment and IAS 38 — Intangible assets. Amendments to clarify acceptable methods of depreciation and amortization.

IAS 27 — Consolidated and Separated Financial Statements. Equity method in separate financial statements.

IAS 28 — Investments in Associates and Join Venture and IFRS 10 - Consolidated Financial Statements. Sale or contribution of assets between an Investor and its Associate or Join Venture.

IFRS 5 Non-current assets held-for-sale and discontinued operations. Adds specific guidance in IFRS 5 for cases in which an entity reclassifies an asset from held-for-sale to held-for-distribution or vice versa and cases in which held-for-distribution accounting is discontinued.

IFRS 7 Financial Instruments: Disclosures. Introduces additional guidance to clarify whether a servicing contract is continuing involvement in a transferred asset for the purpose of determining the disclosures required.

IAS 19 Employee Benefits. Discount rate: topic of the regional market. Clarifies that the high quality corporate bonds used in estimating the discount rate for post-employment benefits should be denominated in the same currency as the benefits to be paid.

IAS 34 Interim Financial Reporting. Clarifies the meaning of ‘elsewhere in the interim report’ and requires a cross-reference.

IFRS 10 Consolidated Financial Statements, IFRS 12 Disclosure of Interest in Other Entities and IAS 28 Investments in Associates and Join Venture. Investment Entities: Applying the consolidation exception.

IAS 1 Presentation of Financial Statements. Disclosure Initiative.

F-35

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

4. Changes in Accounting policies and Disclosures:

During the period ended December 31, 2016, there have been no accounting changes that may significantly affect these consolidated financial statements.

F-36

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

5. Segment Reporting:

For management purposes, the Bank has organized its operations and commercial strategies into four business segments, which are defined in accordance with the type of products and services offered to target customers. These business segments are currently defined as follows:

Retail: This segment focuses on individuals and small and medium-sized companies with annual sales up to UF 70,000, where the product offering focuses primarily on consumer loans, commercial loans, checking accounts, credit cards, credit lines and mortgage loans.

Wholesale: This segment focused on corporate clients and large companies, whose annual revenue exceed UF 70,000, where the product offering focuses primarily on commercial loans, checking accounts and liquidity management services, debt instruments, foreign trade, derivative contracts and leases.

Treasury and money market operations:

This segment includes revenue associated with managing the Bank’s balance sheet (currencies, maturities and interest rates) and liquidity, including financial instrument and currency trading on behalf of the Bank itself.

Transactions on behalf of customers carried out by the Treasury are reflected in the respective aforementioned segments. These products are highly transaction-focused and include foreign exchange transactions, derivatives and financial instruments in general.

Subsidiaries: Corresponds to companies and corporations controlled by the Bank, where income is obtained individually by the respective subsidiary. The companies that comprise this segment are:

· Banchile Administradora General de Fondos S.A.

· Banchile Asesoría Financiera S.A.

· Banchile Corredores de Seguros Ltda.

· Banchile Corredores de Bolsa S.A.

· Banchile Securitizadora S.A.

· Socofin S.A.

F-37

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

5. Segment Reporting, continued:

The financial information used to measure the performance of the Bank’s business segments is not necessarily comparable with similar information from other financial institutions because it is based on internal reporting policies. The accounting policies used to prepare the Bank’s operating segment information are similar to those described in Note 2, “Summary of Significant Accounting Principles”. The Bank obtains the majority of its income from: interest, revaluations and fees, discounted the credit cost and expenses. Management is mainly focused on these concepts in its evaluation of segment performance and decision-making regarding goals and allocation of resources for each unit individually. Although the results of the segments reconcile with those of the Bank at total level, this is not necessarily the case for all concepts on an individual basis, since the management is measured and controlled in individual form and additionally applies the following criteria:

· The net interest margin of loans and deposits is measured on an individual transaction and individual client basis. For that purposes, it is considered the volume of each operation and its contribution margin, that at the same time corresponds to the difference between effective rate of the client and the internal transfer price established according to terms and currency of each operation.

· The internal performance profitability system considers capital allocation in each segment in accordance to the Basel guidelines.

· Operating expenses are distributed at each area level. The Bank allocates all of its indirect operating costs to each business segment by utilizing a different cost driver in order to allocate such costs to the specific segment.

The Bank did not enter into transactions with any particular customer or third party that collectively generated more than 10% of the Bank’s total income in 2015 and 2016.

Taxes are managed at the consolidated level and are not allocated to business segments.

F-38

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

5. Segment Reporting, continued:

|  | As of December 31, 2014 |
|  | Retail |  | Wholesale |  | Treasury |  | Subsidiaries (*) |  | Subtotal |  | Reclassifications and adjustments to conform IFRS |  |  |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | Note |  | MCh$ |
Net interest income |  | 837,053 |  | 379,456 |  | 35,005 |  | (8,970 | ) | 1,242,544 |  | 14,272 |  |  |  | 1,256,816 |
Net fees and commissions income |  | 139,054 |  | 40,316 |  | (1,825 | ) | 101,233 |  | 278,778 |  | (6,590 | ) |  |  | 272,188 |
Other operating income |  | 30,617 |  | 60,279 |  | 13,871 |  | 29,516 |  | 134,283 |  | (1,643 | ) |  |  | 132,640 |
Total operating revenue |  | 1,006,724 |  | 480,051 |  | 47,051 |  | 121,779 |  | 1,655,605 |  | 6,039 |  | (1) |  | 1,661,644 |
Provisions for loan losses |  | (232,802 | ) | (51,348 | ) | — |  | 157 |  | (283,993 | ) | 22,427 |  | (2) |  | (261,566 | )
Depreciation and amortization |  | (22,531 | ) | (5,324 | ) | (296 | ) | (2,350 | ) | (30,501 | ) | (2,286 | ) | (3) |  | (32,787 | )
Other operating expenses |  | (468,819 | ) | (134,211 | ) | (4,364 | ) | (85,969 | ) | (693,363 | ) | (1,210 | ) | (4) |  | (694,573 | )
Income attributable to associates |  | 1,868 |  | 584 |  | 50 |  | 359 |  | 2,861 |  | (375 | ) |  |  | 2,486 |
Income before income taxes |  | 284,440 |  | 289,752 |  | 42,441 |  | 33,976 |  | 650,609 |  | 24,595 |  |  |  | 675,204 |
Income taxes |  |  |  |  |  |  |  |  |  | (59,527 | ) | (20,158 | ) | (5) |  | (79,685 | )
Income after income taxes |  |  |  |  |  |  |  |  |  | 591,082 |  | 4,437 |  |  |  | 595,519 |
Assets |  | 11,791,151 |  | 10,307,291 |  | 4,981,302 |  | 535,979 |  | 27,615,723 |  | (128,287 | ) |  |  | 27,487,436 |
Current and deferred taxes |  |  |  |  |  |  |  |  |  | 167,840 |  | (73,600 | ) |  |  | 94,240 |
Total assets |  |  |  |  |  |  |  |  |  | 27,783,563 |  | (201,887 | ) | (6) |  | 27,581,676 |
Liabilities |  | 8,417,228 |  | 9,664,423 |  | 6,754,592 |  | 393,135 |  | 25,229,378 |  | (577,707 | ) |  |  | 24,651,671 |
Current and deferred taxes |  |  |  |  |  |  |  |  |  | 19,030 |  | — |  |  |  | 19,030 |
Total liabilities |  |  |  |  |  |  |  |  |  | 25,248,408 |  | (577,707 | ) | (7) |  | 24,670,701 |

(*) On December 30, 2016, the dissolution and merger of the subsidiary Promarket S.A. was announced. As such, and for the purpose of an adequate comparison in this disclosure, the amounts for the retail segment for the year 2014 have been restated.

F-39

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

5. Segment Reporting, continued:

Reclassifications and adjustments to conform IFRS

(1) The total effect due to the elimination adjustments to conform the total operating revenue is MCh$(9,203). The total effect of IFRS adjustments is MCh$15,242, which mainly stems from the reclassification of interest on repurchase agreements and suspended interest recognition.

(2) The total effect relates to IFRS adjustments of MCh$22,427, which mainly stems from differing allowances for loan losses.

(3) The total effect relates to IFRS adjustments of MCh$(2,286), which stems from the amortization of intangibles and depreciation of property and equipment acquired through business combinations.

(4) The total effect due to the elimination adjustments to conform other operating expenses is MCh$9,203. The total effect of IFRS adjustments is MCh$(10,413), which represents reversal of write-offs of assets received in lieu of payments.

(5) The total effect relates to IFRS adjustments of MCh$(20,158), which stems from deferred taxes.

(6) The total effect due to the elimination adjustments to conform the consolidated financial position data in assets is MCh$(176,232). The total effect of IFRS adjustments in assets is MCh$(25,655), which mainly stems from deviating allowances for loan losses, the acquisition of Citibank Chile and deferred taxes effects.

(7) The total effect due to the elimination adjustments to conform the consolidated financial position data in liabilities is MCh$(176,232). The total effect of IFRS adjustments in liabilities is MCh$(401,475), which mainly stems from providing for minimum dividends and differing allowances for loan losses.

F-40

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

5. Segment Reporting, continued:

|  | As of December 31, 2015 |
|  | Retail |  | Wholesale |  | Treasury |  | Subsidiaries (*) |  | Subtotal |  | Reclassifications and adjustments to conform IFRS |  |  |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | Note |  | MCh$ |
Net interest income |  | 840,451 |  | 355,783 |  | 27,942 |  | (6,555 | ) | 1,217,621 |  | 10,667 |  |  |  | 1,228,288 |
Net fees and commissions income |  | 156,936 |  | 43,853 |  | (2,163 | ) | 116,145 |  | 314,771 |  | (8,792 | ) |  |  | 305,979 |
Other operating income |  | 25,199 |  | 64,861 |  | 10,355 |  | 24,805 |  | 125,220 |  | 1,996 |  |  |  | 127,216 |
Total operating revenue |  | 1,022,586 |  | 464,497 |  | 36,134 |  | 134,395 |  | 1,657,612 |  | 3,871 |  | (1) |  | 1,661,483 |
Provisions for loan losses |  | (229,669 | ) | (73,510 | ) | — |  | 117 |  | (303,062 | ) | 56,840 |  | (2) |  | (246,222 | )
Depreciation and amortization |  | (21,310 | ) | (5,364 | ) | (267 | ) | (2,596 | ) | (29,537 | ) | (2,285 | ) | (3) |  | (31,822 | )
Other operating expenses |  | (471,529 | ) | (138,638 | ) | (4,770 | ) | (93,021 | ) | (707,958 | ) | 13,502 |  | (4) |  | (694,456 | )
Income attributable to associates |  | 2,521 |  | 716 |  | 34 |  | 401 |  | 3,672 |  | (429 | ) |  |  | 3,243 |
Income before income taxes |  | 302,599 |  | 247,701 |  | 31,131 |  | 39,296 |  | 620,727 |  | 71,499 |  |  |  | 692,226 |
Income taxes |  |  |  |  |  |  |  |  |  | (61,730 | ) | (20,591 | ) | (5) |  | (82,321 | )
Income after income taxes |  |  |  |  |  |  |  |  |  | 558,997 |  | 50,908 |  |  |  | 609,905 |
Assets |  | 14,350,327 |  | 11,926,049 |  | 4,383,945 |  | 520,385 |  | 31,180,706 |  | (252,302 | ) |  |  | 30,928,404 |
Current and deferred taxes |  |  |  |  |  |  |  |  |  | 223,019 |  | (93,827 | ) |  |  | 129,192 |
Total assets |  |  |  |  |  |  |  |  |  | 31,403,725 |  | (346,129 | ) | (6) |  | 31,057,596 |
Liabilities |  | 9,726,286 |  | 9,934,304 |  | 8,605,278 |  | 373,056 |  | 28,638,924 |  | (781,367 | ) |  |  | 27,857,557 |
Current and deferred taxes |  |  |  |  |  |  |  |  |  | 24,714 |  | — |  |  |  | 24,714 |
Total liabilities |  |  |  |  |  |  |  |  |  | 28,663,638 |  | (781,367 | ) | (7) |  | 27,882,271 |

(*) On December 30, 2016, the dissolution and merger of the subsidiary Promarket S.A. was announced. As such, and for the purpose of adequate comparison in this disclosure, the amounts for the retail segment for the year 2015 have been restated.

F-41

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

5. Segment Reporting, continued:

Reclassifications and adjustments to conform IFRS

(1) The total effect due to the elimination adjustments to conform the total operating revenue is MCh$(11,257). The total effect of IFRS adjustments is MCh$15,128 which mainly stems from the reclassification of interest on repurchase agreements and suspended interest recognition.

(2) The total effect relates to IFRS adjustments of MCh$56,840, which mainly stems from differing allowances for loan losses.

(3) The total effect relates to IFRS adjustments of MCh$(2,285), which stems from the amortization of intangibles and depreciation of property and equipment acquired through business combinations.

(4) The total effect due to the elimination adjustments to conform other operating expenses is MCh$11,257. The total effect of IFRS adjustments is MCh$2,245, which represents reversal of write-offs of assets received in lieu of payments.

(5) The total effect relates to IFRS adjustments of MCh$(20,591), which stems from deferred taxes.

(6) The total effect due to the elimination adjustments to conform the consolidated financial position data in assets is MCh$(147,013). The total effect of IFRS adjustments in assets is MCh$(199,116), which mainly stems from deviating allowances for loan losses, the acquisition of Citibank Chile and deferred taxes effects.

(7) The total effect due to the elimination adjustments to conform the consolidated financial position data in liabilities is MCh$(147,013). The total effect of IFRS adjustments in liabilities is MCh$(634,354), which mainly stems from providing for minimum dividends and differing allowances for loan losses.

F-42

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

5. Segment Reporting, continued:

|  | As of December 31, 2016 |
|  | Retail |  | Wholesale |  | Treasury |  | Subsidiaries |  | Subtotal |  | Reclassifications and adjustments to conform IFRS |  |  |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | Note |  | MCh$ |
Net interest income |  | 873,531 |  | 339,980 |  | 11,194 |  | (4,337 | ) | 1,220,368 |  | 6,365 |  |  |  | 1,226,733 |
Net fees and commissions income |  | 170,541 |  | 42,227 |  | (2,510 | ) | 121,383 |  | 331,641 |  | (10,370 | ) |  |  | 321,271 |
Other operating income |  | 92,434 |  | 43,014 |  | 35,763 |  | 23,923 |  | 195,134 |  | (25,579 | ) |  |  | 169,555 |
Total operating revenue |  | 1,136,506 |  | 425,221 |  | 44,447 |  | 140,969 |  | 1,747,143 |  | (29,584 | ) | (1) |  | 1,717,559 |
Provisions for loan losses |  | (301,491 | ) | (8,243 | ) | — |  | (1 | ) | (309,735 | ) | 50,472 |  | (2) |  | (259,263 | )
Depreciation and amortization |  | (24,384 | ) | (5,688 | ) | (241 | ) | (2,976 | ) | (33,289 | ) | (2,286 | ) | (3) |  | (35,575 | )
Other operating expenses |  | (507,409 | ) | (149,780 | ) | (5,307 | ) | (104,847 | ) | (767,343 | ) | 15,871 |  | (4) |  | (751,472 | )
Income attributable to associates |  | 3,073 |  | 921 |  | 77 |  | 442 |  | 4,513 |  | (499 | ) |  |  | 4,014 |
Income before income taxes |  | 306,295 |  | 262,431 |  | 38,976 |  | 33,587 |  | 641,289 |  | 33,974 |  |  |  | 675,263 |
Income taxes |  |  |  |  |  |  |  |  |  | (89,040 | ) | (11,172 | ) | (5) |  | (100,212 | )
Income after income taxes |  |  |  |  |  |  |  |  |  | 552,249 |  | 22,802 |  |  |  | 575,051 |
Assets |  | 15,427,024 |  | 11,358,447 |  | 4,061,181 |  | 535,727 |  | 31,382,379 |  | (208,655 | ) |  |  | 31,173,724 |
Current and deferred taxes |  |  |  |  |  |  |  |  |  | 288,370 |  | (104,790 | ) |  |  | 183,580 |
Total assets |  |  |  |  |  |  |  |  |  | 31,670,749 |  | (313,445 | ) | (6) |  | 31,357,304 |
Liabilities |  | 10,249,668 |  | 10,268,861 |  | 7,874,356 |  | 390,453 |  | 28,783,338 |  | (733,708 | ) |  |  | 28,049,630 |
Current and deferred taxes |  |  |  |  |  |  |  |  |  | — |  | — |  |  |  | — |
Total liabilities |  |  |  |  |  |  |  |  |  | 28,783,338 |  | (733,708 | ) | (7) |  | 28,049,630 |

F-43

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

5. Segment Reporting, continued:

Reclassifications and adjustments to conform IFRS

(1) The total effect due to the elimination adjustments to conform the total operating revenue is MCh$(12,349). The total effect of IFRS adjustments is MCh$(17,235) which mainly stems from the reclassification of interest on repurchase agreements and suspended interest recognition.

(2) The total effect relates to IFRS adjustments of MCh$50,472, which mainly stems from differing allowances for loan losses.

(3) The total effect relates to IFRS adjustments of MCh$(2,286), which stems from the amortization of intangibles and depreciation of property and equipment acquired through business combinations.

(4) The total effect due to the elimination adjustments to conform other operating expenses is MCh$12,349. The total effect of IFRS adjustments is MCh$3,522, which represents reversal of write-offs of assets received in lieu of payments.

(5) The total effect relates to IFRS adjustments of MCh$(11,172), which stems from deferred taxes.

(6) The total effect due to the elimination adjustments to conform the consolidated financial position data in assets is MCh$(137,201). The total effect of IFRS adjustments in assets is MCh$(176,244), which mainly stems from deviating allowances for loan losses, the acquisition of Citibank Chile and deferred taxes effects.

(7) The total effect due to the elimination adjustments to conform the consolidated financial position data in liabilities is MCh$(137,201). The total effect of IFRS adjustments in liabilities is MCh$(596,507), which mainly stems from providing for minimum dividends and differing allowances for loan losses.

F-44

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

6. Cash and Cash Equivalents:

(a) Details of cash and cash equivalents and its reconciliation to the statement of cash flows at each period are as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Cash and due from banks: |  |  |  |  |
Cash (*) |  | 672,253 |  | 665,464 |
Current account with the Central Bank (*) |  | 111,330 |  | 118,501 |
Deposits in other domestic banks |  | 9,676 |  | 8,433 |
Deposits abroad |  | 567,963 |  | 615,769 |
Subtotal - Cash and due from banks |  | 1,361,222 |  | 1,408,167 |
Transactions in the course of collection |  | 284,204 |  | 181,270 |
Highly liquid financial instruments (shown in other assets) |  | 23,080 |  | 25,823 |
Repurchase agreements |  | 41,371 |  | 39,950 |
Total cash and cash equivalents |  | 1,709,877 |  | 1,655,210 |

(*) Amounts in cash and Central Bank deposits are regulatory reserve deposits for which the Bank must maintain a certain monthly average.

(b) Transactions in the course of collection:

Transactions in the course of collection are transactions for which the only remaining step is settlement, which will increase or decrease the funds in the Central Bank or in foreign banks, normally occurring within 24 to 48 business hours and are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Assets |  |  |  |  |
Documents drawn on other banks (clearing) |  | 293,908 |  | 191,105 |
Funds receivable |  | 25,771 |  | 15,867 |
Subtotal transactions in the course of collection |  | 319,679 |  | 206,972 |
Liabilities |  |  |  |  |
Funds payable |  | (35,475 | ) | (25,702 | )
Subtotal transactions in the course of payment |  | (35,475 | ) | (25,702 | )
Total transactions in the course of collection |  | 284,204 |  | 181,270 |

F-45

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

7. Financial Assets Held-for-Trading:

The details of financial instruments classified as held-for-trading are as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Instruments issued by the Chilean Government and Central Bank: |  |  |  |  |
Central Bank bonds |  | 46,068 |  | 30,546 |
Central Bank promissory notes |  | 103,832 |  | 393,019 |
Other instruments issued by the Chilean Government and Central Bank |  | 100,016 |  | 58,781 |
Other instruments issued in Chile |  |  |  |  |
Mortgage bonds from domestic banks |  | — |  | — |
Bonds from domestic banks |  | 21 |  | 21 |
Deposits in domestic banks |  | 583,217 |  | 896,534 |
Bonds issued by Chilean companies |  | — |  | — |
Other instruments issued in Chile |  | 10,420 |  | 672 |
Instruments issued by foreign institutions |  |  |  |  |
Other instruments issued abroad |  | — |  | 385 |
Total |  | 843,574 |  | 1,379,958 |

In “Instruments issued by the Chilean Government and Central Bank of Chile” are classified instruments sold under agreements to repurchase to customers and financial instruments, by an amount of MCh$21,789 as of December 31, 2016 (MCh$9,244 in 2015). Repurchase agreements had a four day average expiration period in 2016 (six day in 2015). Moreover, under this same item, other financial instruments are maintained as collateral guaranteeing the derivative transactions executed through Comder Contraparte Central S.A. for an amount of Ch$9,945 million as of December 31, 2016.

“Other instruments issued in Chile” include instruments sold under repurchase agreements with customers and financial instruments amounting to MCh$159,803 as of December 31, 2016 (MCh$149,333 in 2015). Agreements to repurchase have an average expiration of 10 days as of period-end (10 days in December 2015).

Additionally, the Bank holds financial investments in mortgage finance bonds issued by itself in the amount of MCh$19,649 as of December 31, 2016 (MCh$25,303 in 2015), which are presented as a reduction of the liability line item “Debt issued”.

F-46

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

8. Cash collateral on securities and reverse repurchase agreements:

(a) The Bank provides financing to its customers through “Receivables from Repurchase Agreements and Security Borrowing”, in which the financial instrument serves as collateral. As of December 31, 2015 and 2016, the Bank has the following receivables resulting from such transactions:

|  | Up to 1 month |  | Over 1 month and up to 3 months |  | Over 3 months and up to 12 months |  | Over 1 year and up to 3 years |  | Over 3 years and up to 5 years |  | Over 5 years |  | Total |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Instruments issued by the Chilean Government and Central Bank |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank bonds |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Central Bank promissory notes |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued by the Chilean Government and Central Bank |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other Instruments Issued in Chile |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Deposit promissory notes from domestic banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Mortgage bonds from domestic banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Bonds from domestic banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Deposits in domestic banks |  | 3,461 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 3,461 |  | — |
Bonds from other Chilean companies |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued in Chile |  | 32,448 |  | 30,963 |  | 8,704 |  | 21,967 |  | 1,551 |  | 2,773 |  | — |  | — |  | — |  | — |  | — |  | — |  | 42,703 |  | 55,703 |
Total |  | 35,909 |  | 30,963 |  | 8,704 |  | 21,967 |  | 1,551 |  | 2,773 |  | — |  | — |  | — |  | — |  | — |  | — |  | 46,164 |  | 55,703 |

As part of reverse repurchase and securities borrowing agreements the Bank has received securities that it is allowed to sell or repledge in the absence of default by the owner. As of December 31, 2016 the Bank held securities with a fair value of Ch$54,499 million (Ch$46,324 million in 2015) on such terms.

F-47

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

8. Cash collateral on securities and reverse repurchase agreements, continued:

(b) The Bank obtains financing by selling financial instruments and committing to repurchase them at future dates, plus interest at a prefixed rate. As of December 31, 2015 and 2016, the Bank has the following payables resulting from such transactions:

|  | Up to 1 month |  | Over 1 month and up to 3 months |  | Over 3 months and up to 12 months |  | Over 1 year and up to 3 years |  | Over 3 years and up to 5 years |  | Over 5 years |  | Total |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Instruments issued by the Chilean Government and Central Bank of Chile |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank bonds |  | 3,052 |  | 10,568 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 3,052 |  | 10,568 |
Central Bank promissory notes |  | 7,301 |  | 16,165 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 7,301 |  | 16,165 |
Other instruments issued by the Chilean Government and Central Bank |  | 1,942 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,942 |  | — |
Other Instruments Issued in Chile |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Deposit promissory notes from domestic banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Mortgage bonds from domestic banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Bonds from domestic banks |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Deposits in domestic banks |  | 158,156 |  | 174,078 |  | 13,680 |  | 16,006 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 171,836 |  | 190,084 |
Bonds from other Chilean companies |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other instruments issued in Chile |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total |  | 170,451 |  | 200,811 |  | 13,680 |  | 16,006 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 184,131 |  | 216,817 |

The carrying amount of securities lent and of “Payables from Repurchase Agreements and Security Lending” as of December 31, 2016 is Ch$223,721 million (Ch$184,919 million in 2015). The counterparty is allowed to sell or repledge those securities in the absence of default by the Bank.

F-48

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

9. Derivative Instruments and Accounting Hedges:

(a) As of December 31, 2015 and 2016, the Bank’s portfolio of derivative instruments is detailed as follows:

|  | As of December 31, 2015 |
|  | Notional amount |  | Fair value |
|  | contract |  | Asset |  | Liability |
|  | MCh$ |  | MCh$ |  | MCh$ |
Derivatives held for hedging of fair value |  |  |  |  |  |  |
Cross currency swap |  | 19,222 |  | — |  | 4,189 |
Interest rate swap |  | 174,054 |  | 279 |  | 10,360 |
Total derivatives held for hedging purposes |  | 193,276 |  | 279 |  | 14,549 |
Derivatives held as cash flow hedges |  |  |  |  |  |  |
Interest rate swap and cross currency swap |  | 1,372,113 |  | 203,892 |  | 3,666 |
Total Derivatives held as cash flow hedges |  | 1,372,113 |  | 203,892 |  | 3,666 |
Derivatives held-for-trading purposes |  |  |  |  |  |  |
Currency forward |  | 19,682,083 |  | 180,616 |  | 204,354 |
Cross currency swap |  | 9,766,167 |  | 566,412 |  | 696,575 |
Interest rate swap |  | 33,416,623 |  | 173,365 |  | 155,994 |
Call currency options |  | 172,328 |  | 1,878 |  | 3,658 |
Put currency options |  | 133,154 |  | 680 |  | 546 |
Others |  | — |  | — |  | — |
Total derivatives held-for-trading purposes |  | 63,170,355 |  | 922,951 |  | 1,061,127 |
Total |  | 64,735,744 |  | 1,127,122 |  | 1,079,342 |

|  | As of December 31, 2016 |
|  | Notional amount |  | Fair value |
|  | contract |  | Asset |  | Liability |
|  | MCh$ |  | MCh$ |  | MCh$ |
Derivatives held for hedging of fair value |  |  |  |  |  |  |
Cross currency swap |  | 16,721 |  | — |  | 4,304 |
Interest rate swap |  | 122,081 |  | 218 |  | 5,989 |
Total derivatives held for hedging purposes |  | 138,802 |  | 218 |  | 10,293 |
Derivatives held as cash flow hedges |  |  |  |  |  |  |
Interest rate swap and cross currency swap |  | 1,198,001 |  | 63,482 |  | 45,722 |
Total Derivatives held as cash flow hedges |  | 1,198,001 |  | 63,482 |  | 45,722 |
Derivatives held-for-trading purposes |  |  |  |  |  |  |
Currency forward |  | 22,921,733 |  | 163,716 |  | 136,101 |
Cross currency swap |  | 9,142,390 |  | 455,784 |  | 525,160 |
Interest rate swap |  | 34,896,973 |  | 253,307 |  | 246,415 |
Call currency options |  | 174,060 |  | 1,558 |  | 1,960 |
Put currency options |  | 122,709 |  | 1,584 |  | 858 |
Others |  | — |  | — |  | — |
Total derivatives held-for-trading purposes |  | 67,257,865 |  | 875,949 |  | 910,494 |
Total |  | 68,594,668 |  | 939,649 |  | 966,509 |

F-49

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

9. Derivative Instruments and Accounting Hedges, continued:

(b) Fair Value Hedges (notional):

The Bank uses cross-currency swaps and interest rate swaps to hedge its exposure to changes in the fair value of the hedged elements attributable to interest rates. The aforementioned hedge instruments change the effective cost of long-term issuances from a fixed interest rate to a variable interest rate, decreasing the duration and modifying the sensitivity to the shortest segments of the curve.

Below is a detail of the hedged elements and hedge instruments under fair value hedges as of December 31, 2015 and 2016:

|  | As of December 31, |
|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Notional Amounts |  |  |  |  |
Hedged element |  |  |  |  |
Commercial loans |  | 19,222 |  | 16,721 |
Corporate bonds |  | 174,054 |  | 122,081 |
Hedge instrument |  |  |  |  |
Cross currency swap |  | 19,222 |  | 16,721 |
Interest rate swap |  | 174,054 |  | 122,081 |

F-50

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

9. Derivative Instruments and Accounting Hedges, continued:

(c) Cash flow Hedges:

(c.1) The Bank uses cross currency swaps to hedge the risk from variability of cash flows attributable to changes in the interest rates of bonds and foreign exchange of bonds issued abroad in; US dollars, Hong Kong dollars, Peruvian nuevo sol, Swiss franc, Japanese yen and Euros. The cash flows of the cross currency swaps equal the cash flows of the hedged items, which modify uncertain cash flows to known cash flows derived from a fixed interest rate.

Additionally, these cross currency swap contracts used to hedge the risk from variability of the Unidad de Fomento (CLF) in assets flows denominated in CLF until a nominal amount equal to the portion notional of the hedging instrument CLF, whose readjustment daily impact the item “interest revenue” of the financial statements.

(c.2) Below are the cash flows of bonds issued abroad, the objects of these hedges and the cash flows of the asset part of the derivative:

|  | 2015 |
|  | Up to 1 month |  | Over 1 month and up to 3 months |  | Over 3 months and up to 12 months |  | Over 1 year and up to 3 years |  | Over 3 years and up to 5 years |  | Over 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Hedge item |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Outflows: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Corporate Bond EUR |  | — |  | — |  | (602 | ) | (1,207 | ) | (1,207 | ) | (39,340 | ) | (42,356 | )
Corporate Bond HKD |  | — |  | — |  | (12,852 | ) | (25,658 | ) | (79,631 | ) | (368,924 | ) | (487,065 | )
Corporate Bond PEN |  | — |  | — |  | (636 | ) | (16,219 | ) | — |  | — |  | (16,855 | )
Corporate Bond CHF |  | (255 | ) | (108,678 | ) | (166,473 | ) | (279,477 | ) | (217,702 | ) | — |  | (772,585 | )
Obligation USD |  | (678 | ) | — |  | (1,736 | ) | (229,377 | ) | — |  | — |  | (231,791 | )
Corporate Bond JPY |  | — |  | (314 | ) | (66,316 | ) | (1,901 | ) | (76,302 | ) | (29,853 | ) | (174,686 | )
Hedge instruments |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Inflows: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cross Currency Swap EUR |  | — |  | — |  | 602 |  | 1,207 |  | 1,207 |  | 39,340 |  | 42,356 |
Cross Currency Swap HKD |  | — |  | — |  | 12,852 |  | 25,658 |  | 79,631 |  | 368,924 |  | 487,065 |
Cross Currency Swap PEN |  | — |  | — |  | 636 |  | 16,219 |  | — |  | — |  | 16,855 |
Cross Currency Swap CHF |  | 255 |  | 108,678 |  | 166,473 |  | 279,477 |  | 217,702 |  | — |  | 772,585 |
Cross Currency Swap USD |  | 678 |  | — |  | 1,736 |  | 229,377 |  | — |  | — |  | 231,791 |
Cross Currency Swap JPY |  | — |  | 314 |  | 66,316 |  | 1,901 |  | 76,302 |  | 29,853 |  | 174,686 |
Net cash flow |  | — |  | — |  | — |  | — |  | — |  | — |  | — |

F-51

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

9. Derivative Instruments and Accounting Hedges, continued:

(c) Cash flow Hedges, continued:

|  | 2016 |
|  | Up to 1 month |  | Over 1 month and up to 3 months |  | Over 3 months and up to 12 months |  | Over 1 year and up to 3 years |  | Over 3 years and up to 5 years |  | Over 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Hedge item |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Outflows: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Corporate Bond EUR |  | — |  | — |  | (552 | ) | (1,105 | ) | (1,105 | ) | (35,467 | ) | (38,229 | )
Corporate Bond HKD |  | — |  | — |  | (12,144 | ) | (76,922 | ) | (21,084 | ) | (338,517 | ) | (448,667 | )
Corporate Bond PEN |  | — |  | — |  | (15,614 | ) | — |  | — |  | — |  | (15,614 | )
Corporate Bond CHF |  | — |  | (1,031 | ) | (87,308 | ) | (370,926 | ) | (495 | ) | (99,748 | ) | (559,508 | )
Obligation USD |  | (531 | ) | — |  | (115,113 | ) | (101,478 | ) | — |  | — |  | (217,122 | )
Corporate Bond JPY |  | — |  | (306 | ) | (623 | ) | (46,415 | ) | (29,418 | ) | (28,866 | ) | (105,628 | )
Hedge instruments |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Inflows: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cross Currency Swap EUR |  | — |  | — |  | 552 |  | 1,105 |  | 1,105 |  | 35,467 |  | 38,229 |
Cross Currency Swap HKD |  | — |  | — |  | 12,144 |  | 76,922 |  | 21,084 |  | 338,517 |  | 448,667 |
Cross Currency Swap PEN |  | — |  | — |  | 15,614 |  | — |  | — |  | — |  | 15,614 |
Cross Currency Swap CHF |  | — |  | 1,031 |  | 87,308 |  | 370,926 |  | 495 |  | 99,748 |  | 559,508 |
Cross Currency Swap USD |  | 531 |  | — |  | 115,113 |  | 101,478 |  | — |  | — |  | 217,122 |
Cross Currency Swap JPY |  | — |  | 306 |  | 623 |  | 46,415 |  | 29,418 |  | 28,866 |  | 105,628 |
Net cash flow |  | — |  | — |  | — |  | — |  | — |  | — |  | — |

F-52

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

9. Derivative Instruments and Accounting Hedges, continued:

(c) Cash flow Hedges, continued:

(c.2) Below are the cash flows of the underlying assets portfolio and the cash flow of the liability part of the derivatives:

|  | 2015 |
|  | Up to 1 month |  | Over 1 month and up to 3 months |  | Over 3 months and up to 12 months |  | Over 1 year and up to 3 years |  | Over 3 years and up to 5 years |  | Over 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Hedge item |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Inflows: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash flow in CLF |  | 2,961 |  | 107,007 |  | 231,948 |  | 494,015 |  | 345,015 |  | 359,902 |  | 1,540,848 |
Hedge instruments |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Outflows: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cross Currency Swap HKD |  | — |  | — |  | (9,062 | ) | (17,999 | ) | (63,301 | ) | (288,281 | ) | (378,643 | )
Cross Currency Swap PEN |  | — |  | — |  | (493 | ) | (16,135 | ) | — |  | — |  | (16,628 | )
Cross Currency Swap JPY |  | — |  | (1,024 | ) | (68,015 | ) | (5,660 | ) | (79,042 | ) | (30,716 | ) | (184,457 | )
Cross Currency Swap USD |  | — |  | — |  | (3,866 | ) | (216,820 | ) | — |  | — |  | (220,686 | )
Cross Currency Swap CHF |  | (2,961 | ) | (105,983 | ) | (149,493 | ) | (235,376 | ) | (200,642 | ) | — |  | (694,455 | )
Cross Currency Swap EUR |  | — |  | — |  | (1,019 | ) | (2,025 | ) | (2,030 | ) | (40,905 | ) | (45,979 | )
Net cash flow |  | — |  | — |  | — |  | — |  | — |  | — |  | — |

F-53

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

9. Derivative Instruments and Accounting Hedges, continued:

(c) Cash flow Hedges, continued:

|  | 2016 |
|  | Up to 1 month |  | Over 1 month and up to 3 months |  | Over 3 months and up to 12 months |  | Over 1 year and up to 3 years |  | Over 3 years and up to 5 years |  | Over 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Hedge item |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Inflows: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash flow in CLF |  | 1,155 |  | 2,304 |  | 232,833 |  | 592,204 |  | 54,094 |  | 470,207 |  | 1,352,797 |
Hedge instruments |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Outflows: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cross Currency Swap HKD |  | — |  | — |  | (9,253 | ) | (66,278 | ) | (16,091 | ) | (288,322 | ) | (379,944 | )
Cross Currency Swap PEN |  | — |  | — |  | (16,588 | ) | — |  | — |  | — |  | (16,588 | )
Cross Currency Swap JPY |  | — |  | (1,043 | ) | (1,867 | ) | (52,107 | ) | (32,878 | ) | (30,761 | ) | (118,656 | )
Cross Currency Swap USD |  | — |  | — |  | (114,210 | ) | (108,690 | ) | — |  | — |  | (222,900 | )
Cross Currency Swap CHF |  | (1,155 | ) | (1,261 | ) | (89,876 | ) | (363,045 | ) | (3,560 | ) | (109,592 | ) | (568,489 | )
Cross Currency Swap EUR |  | — |  | — |  | (1,039 | ) | (2,084 | ) | (1,565 | ) | (41,532 | ) | (46,220 | )
Net cash flow |  | — |  | — |  | — |  | — |  | — |  | — |  | — |

F-54

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

9. Derivative Instruments and Accounting Hedges, continued:

(c) Cash flow Hedges, continued:

With respect to CLF assets hedged, these are revalued monthly according to the variation of the UF, which is equivalent to monthly reinvestment of the assets until maturity of the relationship hedging.

(c.3) The accumulated amount of unrealized gain was a charge to equity for an amount of Ch$50,481 million (a credit to equity for Ch$9,971 million in 2015 and a credit to equity for Ch$29,756 million in 2014) generated from hedging instruments, which has been recorded in equity. The net effect of tax was a charge to equity for Ch$38,366 million in 2016 (a credit to equity for Ch$7,728 million in 2015 and a credit to equity for Ch$23,507 million in 2014)

The accumulated balance for this concept net of deferred tax as of December 31, 2016 corresponds to a debit of equity amounted Ch$20,552 million (a credit to equity for Ch$17,814 million in 2015 and a credit to equity for Ch$10,086 million in 2014)

(c.4) The net effect in income of derivatives cash flow hedges was a debit of Ch$135,929 million in 2016 (a credit to income for Ch$148,555 million in 2015 and a charge to income for Ch$9,659 million in 2014).

(c.5) As of December 31, 2016 and 2015, it not exist inefficiency in cash flow hedge, because both, hedge item and hedge instruments are mirror one of other, it means that all variation of value attributable to rate and revaluation components are netted almost totally.

(c.6) As of December 31, 2016 and 2015, the Bank has no hedges of net investments in foreign businesses.

F-55

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

10. Loans and Advance to Banks, net:

(a) As of December 31, 2015 and 2016, these amounts are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Domestic Banks |  |  |  |  |
Interbank loans |  | 45,258 |  | 208,403 |
Other credits with domestic banks |  | — |  | — |
Provisions for loans to domestic banks |  | (36 | ) | (49 | )
Subtotal |  | 45,222 |  | 208,354 |
Foreign Banks |  |  |  |  |
Loans to foreign banks |  | 211,573 |  | 129,904 |
Credits with third countries |  | 91,278 |  | 77,049 |
Chilean export trade banks |  | 47,355 |  | 57,749 |
Provisions for loans to foreign banks |  | (317 | ) | (210 | )
Subtotal |  | 349,889 |  | 264,492 |
Central Bank of Chile |  |  |  |  |
Unavailable Central Bank deposits |  | 1,000,000 |  | 700,000 |
Other Central Bank credits |  | 433 |  | 341 |
Subtotal |  | 1,000,433 |  | 700,341 |
Total |  | 1,395,544 |  | 1,173,187 |

(b) Provisions for loans to banks are detailed below:

|  | Bank’s Location |  |  |
|  | Chile |  | Abroad |  | Total |
Detail |  | MCh$ |  | MCh$ |  | MCh$ |
Balance as of January 1, 2015 |  | 61 |  | 755 |  | 816 |
Charge-offs |  | — |  | — |  | — |
Provisions released, net |  | (25 | ) | (438 | ) | (463 | )
Balance as of December 31, 2015 |  | 36 |  | 317 |  | 353 |
Charge-offs |  | — |  | — |  | — |
Provisions established (released), net |  | 13 |  | (107 | ) | (94 | )
Balance as of December 31, 2016 |  | 49 |  | 210 |  | 259 |

F-56

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

11. Loans to Customers, net:

(a) Loans to Customers:

As of December 31, 2014, 2015 and 2016, the composition of our portfolio of loans is the following:

|  | As of December 31, 2014 |
|  | Assets before Allowances |  | Allowances established |
|  | Normal Portfolio |  | Substandard Portfolio |  | Non-Complying Portfolio |  | Total |  | Individual Provision |  | Group Provision |  | Total Provision |  | Net assets |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Commercial loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 9,239,023 |  | 76,365 |  | 311,316 |  | 9,626,704 |  | (62,563 | ) | (89,392 | ) | (151,955 | ) | 9,474,749 |
Foreign trade loans |  | 1,131,926 |  | 72,208 |  | 62,665 |  | 1,266,799 |  | (78,619 | ) | (1,480 | ) | (80,099 | ) | 1,186,700 |
Current account debtors |  | 303,906 |  | 2,697 |  | 3,532 |  | 310,135 |  | (3,141 | ) | (4,189 | ) | (7,330 | ) | 302,805 |
Factoring transactions |  | 474,046 |  | 3,164 |  | 1,525 |  | 478,735 |  | (9,283 | ) | (1,361 | ) | (10,644 | ) | 468,091 |
Commercial lease transactions (1) |  | 1,330,752 |  | 22,191 |  | 28,579 |  | 1,381,522 |  | (6,163 | ) | (11,898 | ) | (18,061 | ) | 1,363,461 |
Other loans and accounts receivable |  | 39,274 |  | 257 |  | 7,320 |  | 46,851 |  | (2,298 | ) | (3,426 | ) | (5,724 | ) | 41,127 |
Subtotal |  | 12,518,927 |  | 176,882 |  | 414,937 |  | 13,110,746 |  | (162,067 | ) | (111,746 | ) | (273,813 | ) | 12,836,933 |
Mortgage loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mortgage bonds (2) |  | 65,211 |  | — |  | 4,893 |  | 70,104 |  | — |  | (58 | ) | (58 | ) | 70,046 |
Transferable mortgage loans |  | 101,957 |  | — |  | 2,218 |  | 104,175 |  | — |  | (72 | ) | (72 | ) | 104,103 |
Other residential real estate mortgage loans |  | 5,151,358 |  | — |  | 86,273 |  | 5,237,631 |  | — |  | (23,857 | ) | (23,857 | ) | 5,213,774 |
Credits from ANAP |  | 21 |  | — |  | — |  | 21 |  | — |  | — |  | — |  | 21 |
Other loans and accounts receivable |  | 6,482 |  | — |  | 210 |  | 6,692 |  | — |  | (34 | ) | (34 | ) | 6,658 |
Subtotal |  | 5,325,029 |  | — |  | 93,594 |  | 5,418,623 |  | — |  | (24,021 | ) | (24,021 | ) | 5,394,602 |
Consumer loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Consumer loans in installments |  | 2,003,452 |  | — |  | 202,872 |  | 2,206,324 |  | — |  | (151,337 | ) | (151,337 | ) | 2,054,987 |
Current account debtors |  | 264,473 |  | — |  | 7,347 |  | 271,820 |  | — |  | (7,331 | ) | (7,331 | ) | 264,489 |
Credit card debtors |  | 856,555 |  | — |  | 26,455 |  | 883,010 |  | — |  | (33,713 | ) | (33,713 | ) | 849,297 |
Other loans and accounts receivable |  | 106 |  | — |  | 704 |  | 810 |  | — |  | (343 | ) | (343 | ) | 467 |
Subtotal |  | 3,124,586 |  | — |  | 237,378 |  | 3,361,964 |  | — |  | (192,724 | ) | (192,724 | ) | 3,169,240 |
Total |  | 20,968,542 |  | 176,882 |  | 745,909 |  | 21,891,333 |  | (162,067 | ) | (328,491 | ) | (490,558 | ) | 21,400,775 |

(1) In this item, the Bank finances its customers purchases of assets, including real estate and other personal property, through finance lease agreements. As of December 31, 2014 MCh$615,723 corresponds to finance leases for real estate and MCh$765,799 corresponds to finance leases for other assets.

(2) For mortgage bonds that finance residential mortgage loans, the Bank is solely responsible for the payment of that obligation to the mortgage bond holders, regardless of the payment behavior of the residential mortgage borrower. Accordingly, none of our residential mortgage loans serves as a guarantee or collateral for our mortgage bonds.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

11. Loans to Customers, net, continued:

(a) Loans to Customers, continued:

|  | As of December 31, 2015 |
|  | Assets before Allowances |  | Allowances established |
|  | Normal Portfolio |  | Substandard Portfolio |  | Non-Complying Portfolio |  | Total |  | Individual Provision |  | Group Provision |  | Total Provision |  | Net assets |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Commercial loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 10,340,495 |  | 89,792 |  | 388,214 |  | 10,818,501 |  | (122,314 | ) | (83,521 | ) | (205,835 | ) | 10,612,666 |
Foreign trade loans |  | 1,318,078 |  | 64,849 |  | 60,318 |  | 1,443,245 |  | (72,708 | ) | (3,286 | ) | (75,994 | ) | 1,367,251 |
Current account debtors |  | 227,063 |  | 2,519 |  | 9,646 |  | 239,228 |  | (4,501 | ) | (4,082 | ) | (8,583 | ) | 230,645 |
Factoring transactions |  | 483,797 |  | 2,282 |  | 754 |  | 486,833 |  | (5,358 | ) | (1,773 | ) | (7,131 | ) | 479,702 |
Commercial lease transactions (1) |  | 1,334,038 |  | 15,367 |  | 25,651 |  | 1,375,056 |  | (5,389 | ) | (11,004 | ) | (16,393 | ) | 1,358,663 |
Other loans and accounts receivable |  | 50,898 |  | 257 |  | 7,147 |  | 58,302 |  | (2,154 | ) | (3,414 | ) | (5,568 | ) | 52,734 |
Subtotal |  | 13,754,369 |  | 175,066 |  | 491,730 |  | 14,421,165 |  | (212,424 | ) | (107,080 | ) | (319,504 | ) | 14,101,661 |
Mortgage loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mortgage bonds (2) |  | 49,849 |  | — |  | 3,771 |  | 53,620 |  | — |  | (68 | ) | (68 | ) | 53,552 |
Transferable mortgage loans |  | 82,826 |  | — |  | 1,818 |  | 84,644 |  | — |  | (95 | ) | (95 | ) | 84,549 |
Other residential real estate mortgage loans |  | 6,146,484 |  | — |  | 111,423 |  | 6,257,907 |  | — |  | (29,813 | ) | (29,813 | ) | 6,228,094 |
Credits from ANAP |  | 17 |  | — |  | — |  | 17 |  | — |  | — |  | — |  | 17 |
Other loans and accounts receivable |  | 8,644 |  | — |  | 154 |  | 8,798 |  | — |  | (29 | ) | (29 | ) | 8,769 |
Subtotal |  | 6,287,820 |  | — |  | 117,166 |  | 6,404,986 |  | — |  | (30,005 | ) | (30,005 | ) | 6,374,981 |
Consumer loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Consumer loans in installments |  | 2,188,881 |  | — |  | 244,355 |  | 2,433,236 |  | — |  | (158,135 | ) | (158,135 | ) | 2,275,101 |
Current account debtors |  | 292,534 |  | — |  | 4,325 |  | 296,859 |  | — |  | (7,476 | ) | (7,476 | ) | 289,383 |
Credit card debtors |  | 991,831 |  | — |  | 24,518 |  | 1,016,349 |  | — |  | (34,968 | ) | (34,968 | ) | 981,381 |
Other loans and accounts receivable |  | 50 |  | — |  | 781 |  | 831 |  | — |  | (355 | ) | (355 | ) | 476 |
Subtotal |  | 3,473,296 |  | — |  | 273,979 |  | 3,747,275 |  | — |  | (200,934 | ) | (200,934 | ) | 3,546,341 |
Total |  | 23,515,485 |  | 175,066 |  | 882,875 |  | 24,573,426 |  | (212,424 | ) | (338,019 | ) | (550,443 | ) | 24,022,983 |

(1) In this item, the Bank finances its customers purchases of assets, including real estate and other personal property, through finance lease agreements. As of December 31, 2015 MCh$653,225 corresponds to finance leases for real estate and MCh$721,831 corresponds to finance leases for other assets.

(2) For mortgage bonds that finance residential mortgage loans, the Bank is solely responsible for the payment of that obligation to the mortgage bond holders, regardless of the payment behavior of the residential mortgage borrower. Accordingly, none of our residential mortgage loans serves as a guarantee or collateral for our mortgage bonds.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

11. Loans to Customers, net, continued:

(a) Loans to Customers, continued:

|  | As of December 31, 2016 |
|  | Assets before Allowances |  | Allowances established |
|  | Normal Portfolio |  | Substandard Portfolio |  | Non-Complying Portfolio |  | Total |  | Individual Provision |  | Group Provision |  | Total Provision |  | Net assets |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Commercial loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 10,603,307 |  | 132,308 |  | 304,212 |  | 11,039,827 |  | (91,186 | ) | (82,218 | ) | (173,404 | ) | 10,866,423 |
Foreign trade loans |  | 1,167,598 |  | 47,317 |  | 54,107 |  | 1,269,022 |  | (61,388 | ) | (3,410 | ) | (64,798 | ) | 1,204,224 |
Current account debtors |  | 209,031 |  | 2,499 |  | 2,319 |  | 213,849 |  | (1,632 | ) | (4,467 | ) | (6,099 | ) | 207,750 |
Factoring transactions |  | 507,807 |  | 1,724 |  | 810 |  | 510,341 |  | (4,322 | ) | (1,953 | ) | (6,275 | ) | 504,066 |
Student loans |  | 41,738 |  | — |  | 949 |  | 42,687 |  | — |  | (1,278 | ) | (1,278 | ) | 41,409 |
Commercial lease transactions (1) |  | 1,312,740 |  | 12,549 |  | 25,823 |  | 1,351,112 |  | (5,449 | ) | (10,574 | ) | (16,023 | ) | 1,335,089 |
Other loans and accounts receivable |  | 66,050 |  | 418 |  | 5,729 |  | 72,197 |  | (685 | ) | (3,712 | ) | (4,397 | ) | 67,800 |
Subtotal |  | 13,908,271 |  | 196,815 |  | 393,949 |  | 14,499,035 |  | (164,662 | ) | (107,612 | ) | (272,274 | ) | 14,226,761 |
Mortgage loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mortgage bonds (2) |  | 37,355 |  | — |  | 3,150 |  | 40,505 |  | — |  | (45 | ) | (45 | ) | 40,460 |
Transferable mortgage loans |  | 66,385 |  | — |  | 2,173 |  | 68,558 |  | — |  | (95 | ) | (95 | ) | 68,463 |
Other residential real estate mortgage loans |  | 6,673,029 |  | — |  | 134,715 |  | 6,807,744 |  | — |  | (32,432 | ) | (32,432 | ) | 6,775,312 |
Credits from ANAP |  | 13 |  | — |  | — |  | 13 |  | — |  | — |  | — |  | 13 |
Other loans and accounts receivable |  | 7,832 |  | — |  | 114 |  | 7,946 |  | — |  | (175 | ) | (175 | ) | 7,771 |
Subtotal |  | 6,784,614 |  | — |  | 140,152 |  | 6,924,766 |  | — |  | (32,747 | ) | (32,747 | ) | 6,892,019 |
Consumer loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Consumer loans in installments |  | 2,266,117 |  | — |  | 222,843 |  | 2,488,960 |  | — |  | (200,979 | ) | (200,979 | ) | 2,287,981 |
Current account debtors |  | 326,012 |  | — |  | 3,208 |  | 329,220 |  | — |  | (6,139 | ) | (6,139 | ) | 323,081 |
Credit card debtors |  | 1,131,412 |  | — |  | 24,264 |  | 1,155,676 |  | — |  | (42,232 | ) | (42,232 | ) | 1,113,444 |
Other loans and accounts receivable |  | 9 |  | — |  | 758 |  | 767 |  | — |  | (398 | ) | (398 | ) | 369 |
Subtotal |  | 3,723,550 |  | — |  | 251,073 |  | 3,974,623 |  | — |  | (249,748 | ) | (249,748 | ) | 3,724,875 |
Total |  | 24,416,435 |  | 196,815 |  | 785,174 |  | 25,398,424 |  | (164,662 | ) | (390,107 | ) | (554,769 | ) | 24,843,655 |

(1) In this item, the Bank finances its customers purchases of assets, including real estate and other personal property, through finance lease agreements. As of December 31, 2016 MCh$631,500 corresponds to finance leases for real estate and MCh$719,612 corresponds to finance leases for other assets.

(2) For mortgage bonds that finance residential mortgage loans, the Bank is solely responsible for the payment of that obligation to the mortgage bond holders, regardless of the payment behavior of the residential mortgage borrower. Accordingly, none of our residential mortgage loans serves as a guarantee or collateral for our mortgage bonds.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

11. Loans to Customers, net, continued:

(b) Allowances for loan losses:

Movements in allowances for loan losses during 2014, 2015 and 2016 are as follows:

|  | Allowances |  |  |
|  | Individual |  | Group |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |
Balance as of January 1, 2014 |  | 136,606 |  | 302,692 |  | 439,298 |
Charge-offs: |  |  |  |  |  |  |
Commercial loans |  | (27,573 | ) | (39,151 | ) | (66,724 | )
Mortgage loans |  | — |  | (2,978 | ) | (2,978 | )
Consumer loans |  | — |  | (184,647 | ) | (184,647 | )
Total charge-offs |  | (27,573 | ) | (226,776 | ) | (254,349 | )
Sales of loans |  | (993 | ) | — |  | (993 | )
Allowances established, net |  | 54,027 |  | 252,575 |  | 306,602 |
Balance as of December 31, 2014 |  | 162,067 |  | 328,491 |  | 490,558 |
Charge-offs: |  |  |  |  |  |  |
Commercial loans |  | (13,228 | ) | (44,760 | ) | (57,988 | )
Mortgage loans |  | — |  | (2,553 | ) | (2,553 | )
Consumer loans |  | — |  | (196,015 | ) | (196,015 | )
Total charge-offs |  | (13,228 | ) | (243,328 | ) | (256,556 | )
Sales of loans |  | (2,690 | ) | — |  | (2,690 | )
Loan portfolio acquisition |  | 12,329 |  | — |  | 12,329 |
Allowances established, net |  | 53,946 |  | 252,856 |  | 306,802 |
Balance as of December 31, 2015 |  | 212,424 |  | 338,019 |  | 550,443 |
Charge-offs: |  |  |  |  |  |  |
Commercial loans |  | (14,913 | ) | (44,930 | ) | (59,843 | )
Mortgage loans |  | — |  | (4,190 | ) | (4,190 | )
Consumer loans |  | — |  | (213,024 | ) | (213,024 | )
Total charge-offs |  | (14,913 | ) | (262,144 | ) | (277,057 | )
Sales of loans |  | (24,925 | ) | — |  | (24,925 | )
Loan portfolio acquisition |  | — |  | — |  | — |
Allowances (released) established, net |  | (7,924 | ) | 314,232 |  | 306,308 |
Balance as of December 31, 2016 |  | 164,662 |  | 390,107 |  | 554,769 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

11. Loans to Customers, net, continued:

(c) During 2015 and 2016, the Bank and its subsidiaries presented the following allowance for loan losses associated with impaired loans and with non-impaired loans:

|  | As of December 31, |
|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Individual impaired |  | 152,886 |  | 106,456 |
Group impaired |  | 174,708 |  | 192,960 |
Allowances for impaired loans (*) |  | 327,594 |  | 299,416 |
Provision for not yet identified but incurred impairment |  | 222,849 |  | 255,353 |
Total allowances for loan losses |  | 550,443 |  | 554,769 |

(*) Includes allowances related to individual and group impaired portfolios. Notes 11(a) and 11(b) include total allowance amounts from impaired and non-impaired portfolios

(d) Finance Lease Contracts:

The Bank’s scheduled cash flows to be received from finance leasing contracts have the following maturities:

|  | Total receivable |  | Unearned income |  | Net lease receivable (*) |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Due within one year |  | 460,004 |  | 463,296 |  | (54,353 | ) | (54,347 | ) | 405,651 |  | 408,949 |
Due after 1 year but within 2 years |  | 333,374 |  | 325,230 |  | (39,913 | ) | (40,166 | ) | 293,461 |  | 285,064 |
Due after 2 years but within 3 years |  | 218,308 |  | 223,796 |  | (27,287 | ) | (26,156 | ) | 191,021 |  | 197,640 |
Due after 3 years but within 4 years |  | 152,329 |  | 147,047 |  | (19,090 | ) | (18,162 | ) | 133,239 |  | 128,885 |
Due after 4 years but within 5 years |  | 106,806 |  | 99,992 |  | (13,652 | ) | (12,698 | ) | 93,154 |  | 87,294 |
Due after 5 years |  | 281,489 |  | 265,660 |  | (30,492 | ) | (28,399 | ) | 250,997 |  | 237,261 |
Total |  | 1,552,310 |  | 1,525,021 |  | (184,787 | ) | (179,928 | ) | 1,367,523 |  | 1,345,093 |

(*) The net balance receivable does not include the total overdue portfolio totaling MCh$7,533 and MCh$ 6,019 as of December 31, 2015 and 2016, respectively. This overdue portfolio only reflects the past due portion without considering the remaining outstanding principal and interest.

The leasing contracts are related to real estate, industrial machinery, vehicles and transport equipment. The leasing contracts have an average life of between 2 and 17 years.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

11. Loans to Customers, net, continued:

(e) Loans by industry sector:

The following table details the Bank’s loan portfolio (before allowances for loans losses) as of December 31, 2015 and 2016 by the customer’s industry sector:

|  | Location |  |  |  |  |  |  |  |  |
|  | Chile |  | Abroad |  | Total |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  |  |  | 2016 |  |  |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | % |  | MCh$ |  | % |
Commercial loans: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commerce |  | 2,269,400 |  | 2,191,018 |  | 80,164 |  | 52,456 |  | 2,349,564 |  | 9.56 |  | 2,243,474 |  | 8.84 |
Financial services |  | 2,117,466 |  | 2,102,582 |  | 13,480 |  | 13,621 |  | 2,130,946 |  | 8.67 |  | 2,116,203 |  | 8.33 |
Transportation and telecommunications |  | 1,656,111 |  | 1,636,994 |  | 12,517 |  | — |  | 1,668,628 |  | 6.79 |  | 1,636,994 |  | 6.44 |
Services |  | 1,668,022 |  | 1,937,428 |  | 324 |  | — |  | 1,668,346 |  | 6.79 |  | 1,937,428 |  | 7.63 |
Manufacturing |  | 1,534,131 |  | 1,517,436 |  | 92,385 |  | 44,301 |  | 1,626,516 |  | 6.62 |  | 1,561,737 |  | 6.15 |
Construction |  | 1,585,940 |  | 1,647,862 |  | — |  | — |  | 1,585,940 |  | 6.45 |  | 1,647,862 |  | 6.49 |
Agriculture and livestock |  | 1,185,113 |  | 1,184,869 |  | — |  | — |  | 1,185,113 |  | 4.82 |  | 1,184,869 |  | 4.66 |
Mining |  | 545,375 |  | 432,822 |  | — |  | — |  | 545,375 |  | 2.22 |  | 432,822 |  | 1.70 |
Electricity, gas and water |  | 473,172 |  | 566,438 |  | — |  | — |  | 473,172 |  | 1.93 |  | 566,438 |  | 2.23 |
Fishing |  | 351,531 |  | 264,042 |  | — |  | — |  | 351,531 |  | 1.43 |  | 264,042 |  | 1.04 |
Other |  | 836,034 |  | 907,166 |  | — |  | — |  | 836,034 |  | 3.41 |  | 907,166 |  | 3.57 |
Subtotal |  | 14,222,295 |  | 14,388,657 |  | 198,870 |  | 110,378 |  | 14,421,165 |  | 58.69 |  | 14,499,035 |  | 57.08 |
Residential mortgage loans |  | 6,404,986 |  | 6,924,766 |  | — |  | — |  | 6,404,986 |  | 26.06 |  | 6,924,766 |  | 27.27 |
Consumer loans |  | 3,747,275 |  | 3,974,623 |  | — |  | — |  | 3,747,275 |  | 15.25 |  | 3,974,623 |  | 15.65 |
Total |  | 24,374,556 |  | 25,288,046 |  | 198,870 |  | 110,378 |  | 24,573,426 |  | 100.00 |  | 25,398,424 |  | 100.00 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

11. Loans to Customers, net, continued:

(f) Purchase of loan portfolio

During 2016, the Bank acquired loan portfolios, whose nominal value amounted to Ch$54,969 million. The most significant transaction was a purchase made from local banks.

During 2015, the Bank acquired loan portfolios, whose nominal value amounted to Ch$649,144 million. The most significant transaction was a purchase made from a local bank.

(g) Sale or transfer of credits from the loans to customers:

During 2015 and 2016 Banco de Chile has carried out transactions of sale or transfer of the loan portfolio according to the following:

|  | As of December 31, 2015 |
|  | Carrying amount |  | Allowances released |  | Sale price |  | Effect on income (loss) gain |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Sale of outstanding loans |  | 89,085 |  | (2,690 | ) | 89,085 |  | 2,690 |
Sale of write-off loans (*) |  | — |  | — |  | 1,440 |  | 1,440 |
Total |  | 89,085 |  | (2,690 | ) | 90,525 |  | 4,130 |

(*) The nominal value of the credits amounted to MCh$327,360.

|  | As of December 31, 2016 |
|  | Carrying amount |  | Allowances released |  | Sale price |  | Effect on income (loss) gain |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Sale of outstanding loans |  | 130,045 |  | (24,925 | ) | 110,050 |  | 4,930 |
Sale of write-off loans |  | — |  | — |  | — |  | — |
Total |  | 130,045 |  | (24,925 | ) | 110,050 |  | 4,930 |

(h) Own assets securitizations:

During 2016 and 2015 the Bank did not execute securitization transactions involving its own assets.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

12. Financial Assets Available-for-sale:

As of December 31, 2015 and 2016, investment securities classified as available-for-sale are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Instruments issued by the Chilean Government and Central Bank: |  |  |  |  |
Bonds issued by the Chilean Government and Central Bank |  | 36,258 |  | 20,944 |
Promissory notes issued by the Chilean Government and Central Bank |  | — |  | — |
Other instruments |  | 50,250 |  | 38,256 |
Other instruments issued in Chile: |  |  |  |  |
Equity instruments valued at cost |  | 366 |  | 54 |
Equity instruments valued at fair value |  | 6,896 |  | 5,258 |
Mortgage bonds from domestic banks |  | 87,610 |  | 108,933 |
Bonds from domestic banks |  | 83,960 |  | 7,973 |
Deposits from domestic banks |  | 450,976 |  | 24,032 |
Bonds from other Chilean companies |  | 17,766 |  | 29,525 |
Promissory notes issued by other Chilean companies |  | — |  | — |
Other instruments |  | 191,537 |  | 138,322 |
Instruments issued by foreign institutions: |  |  |  |  |
Other instruments issued abroad |  | 81,644 |  | 1,173 |
Total |  | 1,007,263 |  | 374,470 |

Instruments issued by the Chilean Government and Central Bank include instruments with repurchase agreements sold to clients and financial institutions, totaling MCh$4,975 as of December 31, 2016 (MCh$3,054 in 2015). The repurchase agreements have an average maturity of seven-days as of December 31, 2016 (six-days in December 2015). Additionally, under the same item, other financial instruments are maintained as collateral guaranteeing the derivative transactions executed through Comder Contraparte Central S.A. for an amount of Ch$2,099 million as of December 31, 2016.

In instruments issued abroad included mainly bank bonds and equity instruments.

As of December 31, 2016, the portfolio of financial assets available-for-sale includes a net unrealized gain of MCh$6,045 (MCh$45,815 in 2015 and MCh$40,929 in 2014), recorded in other comprehensive income within equity.

The equity investments values at cost represent shares of exchange houses and servicing companies that the Bank is obliged to hold in order to benefit from these services. There is no active market for these shares and their fair value cannot be measured reliably. However, the difference between cost and fair value is not expected to be significant.

During 2015 and 2016, there was no evidence of impairment of financial assets available-for-sale.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

12. Financial Assets Available-for-sale, continued:

Realized profits and losses are calculated as the proceeds from sales less the cost (specific identification method) of the investments identified as for sale. In addition, any unrealized profit or loss previously recorded in other comprehensive income for these investments is reclassified when recorded in the income statements.

The gross gains (losses) realized in sale of financial assets available-for-sale, as of December 31, 2015 and 2016, is recorded in the item “Net financial operating income” (Note No. 31).

Gross profits and losses unrealized on the sale of available for sale investments for the periods ended December 31, 2014, 2015 and 2016 are as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Net gain (loss) on available for sale before income tax (1) |  | 7,531 |  | 7,243 |  | (52,345 | )
Tax (expense) benefit (2) |  | (3,045 | ) | (2,357 | ) | 12,575 |
Net of tax amount (3) |  | 4,486 |  | 4,886 |  | (39,770 | )

(1) As of December 31, 2014, 2015 and 2016, Realized gains reclassified to the income statement line item “Net financial operating income” amounted to MCh$16,486, MCh$8,407 and MCh$64,011, respectively.

(2) This amount corresponds to the deferred taxes of the unrealized gain or loss and which are included in Note No. 17(e).

(3) This amount corresponds to the unrealized gain or loss, net of deferred tax and which are included in “Consolidated Statement of Changes in Equity”.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

13. Investments in Other Companies:

(a) This item includes investments in other companies for an amount of MCh$25,849 and MCh$30,314 as of December 31, 2015 and 2016, respectively, detailed as follows:

|  |  |  |  |  |  |  |  |  |  |  | Investment |
|  |  |  | Ownership Interest |  | Equity |  | Book Value |  | Income (Loss) (****) |
|  |  |  | December |  | December |  | December |  | December |  | December |  | December |  | December |  | December |
Company |  | Shareholder |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  |  |  | % |  | % |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Associates |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Transbank S.A.(*) (**) |  | Banco de Chile |  | 26.16 |  | 26.16 |  | 40,302 |  | 49,518 |  | 10,542 |  | 12,954 |  | 1,314 |  | 1,363 |
Soc. Operadora de Tarjetas de Crédito Nexus S.A. |  | Banco de Chile |  | 25.81 |  | 25.81 |  | 9,472 |  | 10,809 |  | 2,444 |  | 2,789 |  | 449 |  | 493 |
Administrador Financiero del Transantiago S.A. |  | Banco de Chile |  | 20.00 |  | 20.00 |  | 12,758 |  | 13,907 |  | 2,552 |  | 2,782 |  | 323 |  | 230 |
Redbanc S.A. |  | Banco de Chile |  | 38.13 |  | 38.13 |  | 5,419 |  | 6,422 |  | 2,066 |  | 2,449 |  | 245 |  | 425 |
Sociedad Imerc OTC S.A.(***) |  | Banco de Chile |  | 11.48 |  | 12.33 |  | 9,823 |  | 10,991 |  | 1,128 |  | 1,347 |  | (119 | ) | 135 |
Centro de Compensación Automatizado S.A. |  | Banco de Chile |  | 33.33 |  | 33.33 |  | 3,252 |  | 3,985 |  | 1,084 |  | 1,328 |  | 211 |  | 248 |
Sociedad Interbancaria de Depósitos de Valores S.A. |  | Banco de Chile |  | 26.81 |  | 26.81 |  | 2,656 |  | 3,101 |  | 712 |  | 831 |  | 125 |  | 175 |
Soc. Operadora de la Cámara de Compensación de Pagos de Alto Valor S.A. |  | Banco de Chile |  | 15.00 |  | 15.00 |  | 4,955 |  | 5,472 |  | 743 |  | 821 |  | 136 |  | 100 |
Subtotal |  |  |  |  |  |  |  | 88,637 |  | 104,205 |  | 21,271 |  | 25,301 |  | 2,684 |  | 3,169 |
Joint Venture |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Servipag Ltda. |  | Banco de Chile |  | 50.00 |  | 50.00 |  | 7,778 |  | 8,596 |  | 3,889 |  | 4,298 |  | 249 |  | 409 |
Artikos Chile S.A. |  | Banco de Chile |  | 50.00 |  | 50.00 |  | 1,378 |  | 1,431 |  | 689 |  | 715 |  | 310 |  | 441 |
Subtotal |  |  |  |  |  |  |  | 9,156 |  | 10,027 |  | 4,578 |  | 5,013 |  | 559 |  | 850 |
Total |  |  |  |  |  |  |  | 97,793 |  | 114,232 |  | 25,849 |  | 30,314 |  | 3,243 |  | 4,019 |

(*) On April 16, 2015 Transbank S.A. made a capital increase of MCh$5,328 through a capitalization of earnings and revaluations amounting to MCh$4,150 and an issuance of shares of MCh$1,178. Banco de Chile made the subscription and payment of 1,536,047 shares for a total amount of MCh$308 (amount does not include payment of revaluations MCh$6). The shares participation of Banco de Chile in Transbank S.A. did not change with this operation.

(**) During 2016 Transbank S.A. made a capital increase for an amount equivalent to MCh$9,041 which consisted of the capitalization of retained earnings, the capitalization of a share premium reserve that stemmed from a previous capital increase and the issuance of new shares in the same year. Banco de Chile made the subscription and payment of shares for a total amount of MCh $ 1,046 (amount does not include adjustment of MCh$9). The shareholding of Banco de Chile in Transbank S.A. was not changed by this capital increase.

(***) In July 2016, Banco de Chile increased its stake in Company Servicio de Infraestructura de Mercado OTC. S.A. through the acquisition of 82 shares.

(****) The year 2016 does not include a loss of Ch$5 million recognized by the subsidiary Banchile Asesoría Financiera for its investment held in the subsidiary Promarket S.A., which was dissolved on December 30, 2016.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

13. Investments in Other Companies, continued:

(b) The total carrying amount of the Bank’s associates is explained as follows:

|  | 2015 |
|  | Centro de Compensación Automatizado S.A. |  | Soc. Operadora de la Cámara de Compensación de Pagos de Alto Valor S.A. |  | Soc. Operadora de Tarjetas de Crédito Nexus S.A. |  | Sociedad Interbancaria de Depósitos de Valores S.A. |  | Redbanc S.A. |  | Transbank S.A. |  | Administrador Financiero del Transantiago S.A. |  | Sociedad Imerc OTC S.A. |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Associate’s statement of financial position |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current assets |  | 1,273 |  | 5,329 |  | 11,307 |  | 100 |  | 5,222 |  | 549,891 |  | 41,203 |  | 6,653 |  | 620,978 |
Non-current assets |  | 3,875 |  | 401 |  | 12,776 |  | 2,614 |  | 15,074 |  | 51,736 |  | 1,315 |  | 10,979 |  | 98,770 |
Total Assets |  | 5,148 |  | 5,730 |  | 24,083 |  | 2,714 |  | 20,296 |  | 601,627 |  | 42,518 |  | 17,632 |  | 719,748 |
Current liabilities |  | 1,370 |  | 775 |  | 11,065 |  | 58 |  | 12,360 |  | 561,184 |  | 29,325 |  | 4,814 |  | 620,951 |
Non-current liabilities |  | 526 |  | — |  | 3,546 |  | — |  | 2,517 |  | 141 |  | 435 |  | 2,987 |  | 10,152 |
Total Liabilities |  | 1,896 |  | 775 |  | 14,611 |  | 58 |  | 14,877 |  | 561,325 |  | 29,760 |  | 7,801 |  | 631,103 |
Equity |  | 3,252 |  | 4,955 |  | 9,472 |  | 2,656 |  | 5,419 |  | 40,302 |  | 12,758 |  | 9,823 |  | 88,637 |
Minority interest |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 8 |  | 8 |
Total Liabilities and Equity |  | 5,148 |  | 5,730 |  | 24,083 |  | 2,714 |  | 20,296 |  | 601,627 |  | 42,518 |  | 17,632 |  | 719,748 |
Associate’s revenue and profit |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenue |  | 1,804 |  | 3,062 |  | 44,632 |  | 4 |  | 32,428 |  | 133,442 |  | 3,168 |  | 2,569 |  | 221,109 |
Operating expenses |  | (1,017 | ) | (2,322 | ) | (42,630 | ) | (26 | ) | (31,114 | ) | (128,007 | ) | (1,819 | ) | (4,191 | ) | (211,126 | )
Other income (expenses) |  | (29 | ) | 365 |  | 62 |  | 585 |  | (472 | ) | 826 |  | 596 |  | 33 |  | 1,966 |
Income (loss) before taxes |  | 758 |  | 1,105 |  | 2,064 |  | 563 |  | 842 |  | 6,261 |  | 1,945 |  | (1,589 | ) | 11,949 |
Income tax |  | (123 | ) | (216 | ) | (323 | ) | — |  | (200 | ) | (1,237 | ) | (332 | ) | 551 |  | (1,880 | )
Net income for the year |  | 635 |  | 889 |  | 1,741 |  | 563 |  | 642 |  | 5,024 |  | 1,613 |  | (1,038 | ) | 10,069 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

13. Investments in Other Companies, continued:

(b) The total carrying amount of the Bank’s associates is explained as follows, continued:

|  | 2016 |
|  | Centro de Compensación Automatizado S.A. |  | Soc. Operadora de la Cámara de Compensación de Pagos de Alto Valor S.A. |  | Soc. Operadora de Tarjetas de Crédito Nexus S.A. |  | Sociedad Interbancaria de Depósitos de Valores S.A. |  | Redbanc S.A. |  | Transbank S.A. |  | Administrador Financiero del Transantiago S.A. |  | Sociedad Imerc OTC S.A. |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Associate’s statement of financial position |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current assets |  | 1,748 |  | 5,731 |  | 10,915 |  | 71 |  | 4,642 |  | 647,384 |  | 51,803 |  | 21,722 |  | 744,016 |
Non-current assets |  | 3,760 |  | 368 |  | 19,123 |  | 3,133 |  | 15,285 |  | 63,091 |  | 819 |  | 7,536 |  | 113,115 |
Total Assets |  | 5,508 |  | 6,099 |  | 30,038 |  | 3,204 |  | 19,927 |  | 710,475 |  | 52,622 |  | 29,258 |  | 857,131 |
Current liabilities |  | 1,146 |  | 627 |  | 15,141 |  | 103 |  | 7,884 |  | 660,720 |  | 37,912 |  | 15,192 |  | 738,725 |
Non-current liabilities |  | 377 |  | — |  | 4,088 |  | — |  | 5,621 |  | 237 |  | 803 |  | 3,066 |  | 14,192 |
Total Liabilities |  | 1,523 |  | 627 |  | 19,229 |  | 103 |  | 13,505 |  | 660,957 |  | 38,715 |  | 18,258 |  | 752,917 |
Equity |  | 3,985 |  | 5,472 |  | 10,809 |  | 3,101 |  | 6,422 |  | 49,518 |  | 13,907 |  | 10,991 |  | 104,205 |
Minority interest |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 9 |  | 9 |
Total Liabilities and Equity |  | 5,508 |  | 6,099 |  | 30,038 |  | 3,204 |  | 19,927 |  | 710,475 |  | 52,622 |  | 29,258 |  | 857,131 |
Associate’s revenue and profit |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenue |  | 2,138 |  | 3,142 |  | 48,150 |  | 2 |  | 33,603 |  | 156,207 |  | 3,292 |  | 6,260 |  | 252,794 |
Operating expenses |  | (1,165 | ) | (2,497 | ) | (45,658 | ) | (30 | ) | (31,686 | ) | (150,785 | ) | (2,142 | ) | (4,953 | ) | (238,916 | )
Other income (expenses) |  | (28 | ) | 168 |  | (121 | ) | 694 |  | (446 | ) | 1,047 |  | 624 |  | 12 |  | 1,950 |
Income (loss) before taxes |  | 945 |  | 813 |  | 2,371 |  | 666 |  | 1,471 |  | 6,469 |  | 1,774 |  | 1,319 |  | 15,828 |
Income tax |  | (201 | ) | (156 | ) | (460 | ) | — |  | (356 | ) | (1,260 | ) | (624 | ) | (225 | ) | (3,282 | )
Net income for the year |  | 744 |  | 657 |  | 1,911 |  | 666 |  | 1,115 |  | 5,209 |  | 1,150 |  | 1,094 |  | 12,546 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

13. Investments in Other Companies, continued:

(c) Joint Ventures:

The Bank has a 50% interest in Servipag Ltda. and a 50% interest in Artikos S.A., two jointly controlled entities. The Bank’s interest in both entities is accounted for using the equity method in the consolidated financial statements.

Below it presents summarized financial information of entities controlled jointly:

|  | Artikos S.A. |  | Servipag Ltda. |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Current assets |  | 1,224 |  | 1,150 |  | 50,449 |  | 49,477 |
Non-current assets |  | 755 |  | 1,028 |  | 17,194 |  | 17,350 |
Total Assets |  | 1,979 |  | 2,178 |  | 67,643 |  | 66,827 |
Current liabilities |  | 601 |  | 747 |  | 55,129 |  | 53,545 |
Non-current liabilities |  | — |  | — |  | 4,736 |  | 4,686 |
Total Liabilities |  | 601 |  | 747 |  | 59,865 |  | 58,231 |
Equity |  | 1,378 |  | 1,431 |  | 7,778 |  | 8,596 |
Total Liabilities and Equity |  | 1,979 |  | 2,178 |  | 67,643 |  | 66,827 |
Revenue |  | 3,147 |  | 2,751 |  | 38,879 |  | 39,587 |
Operating expenses |  | (735 | ) | (2,072 | ) | (37,632 | ) | (38,124 | )
Other income (expenses) |  | (1,929 | ) | 23 |  | (797 | ) | (542 | )
Profit before tax |  | 483 |  | 702 |  | 450 |  | 921 |
Income tax |  | 137 |  | 180 |  | 47 |  | (103 | )
Profit for the year |  | 620 |  | 882 |  | 497 |  | 818 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

13. Investments in Other Companies, continued:

(d) The reconciliation between opening and ending balance of investments in other companies that are not consolidated in 2014, 2015 and 2016 is detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Balance as of January 1, |  | 14,407 |  | 23,043 |  | 25,849 |
Capital increase |  | 6,608 |  | 314 |  | 1,129 |
Participation in net income |  | 2,486 |  | 3,243 |  | 4,019 |
Dividends received |  | (195 | ) | (663 | ) | (667 | )
Other |  | (263 | ) | (88 | ) | (16 | )
Balance as of December 31, |  | 23,043 |  | 25,849 |  | 30,314 |

(e) As of December 31, 2015 and 2016, no impairment has been incurred in these investments.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

14. Intangible Assets:

(a) Changes in intangible assets during the 2014, 2015 and 2016 periods are as follows:

|  | Goodwill (1) |  | Intangible assets arising from business combinations (2) |  | Software or computer programs |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Gross Balance |  |  |  |  |  |  |  |  |
Balance as of January 1, 2014 |  | 16,714 |  | 56,249 |  | 105,010 |  | 177,973 |
Acquisitions |  | — |  | — |  | 5,382 |  | 5,382 |
Disposals |  | — |  | — |  | (504 | ) | (504 | )
Impairment loss (*) |  | — |  | — |  | (120 | ) | (120 | )
Reclassifications |  | — |  | — |  | (20 | ) | (20 | )
Balance as of December 31, 2014 |  | 16,714 |  | 56,249 |  | 109,748 |  | 182,711 |
Acquisitions |  | — |  | — |  | 8,519 |  | 8,519 |
Disposals |  | — |  | — |  | (685 | ) | (685 | )
Impairment loss (*) |  | — |  | — |  | (59 | ) | (59 | )
Balance as of December 31, 2015 |  | 16,714 |  | 56,249 |  | 117,523 |  | 190,486 |
Acquisitions |  | — |  | — |  | 11,248 |  | 11,248 |
Disposals |  | — |  | — |  | (1,757 | ) | (1,757 | )
Impairment loss (*) |  | — |  | — |  | — |  | — |
Balance as of December 31, 2016 |  | 16,714 |  | 56,249 |  | 127,014 |  | 199,977 |
Accumulated Amortization and Impairment |  |  |  |  |  |  |  |  |
Balance as of January 1, 2014 |  | — |  | (30,411 | ) | (75,339 | ) | (105,750 | )
Amortization for the year |  | — |  | (2,286 | ) | (8,352 | ) | (10,638 | )
Disposals |  | — |  | — |  | 498 |  | 498 |
Reclassifications |  | — |  | — |  | 38 |  | 38 |
Balance as of December 31, 2014 |  | — |  | (32,697 | ) | (83,155 | ) | (115,852 | )
Amortization for the year |  | — |  | (2,285 | ) | (8,331 | ) | (10,616 | )
Disposals |  | — |  | — |  | 682 |  | 682 |
Balance as of December 31, 2015 |  | — |  | (34,982 | ) | (90,804 | ) | (125,786 | )
Amortization for the year |  | — |  | (2,286 | ) | (8,595 | ) | (10,881 | )
Disposals |  | — |  | — |  | 1,726 |  | 1,726 |
Balance as of December 31, 2016 |  | — |  | (37,268 | ) | (97,673 | ) | (134,941 | )
Net balance as of December 31, 2014 |  | 16,714 |  | 23,552 |  | 26,593 |  | 66,859 |
Net balance as of December 31, 2015 |  | 16,714 |  | 21,267 |  | 26,719 |  | 64,700 |
Net balance as of December 31, 2016 |  | 16,714 |  | 18,981 |  | 29,341 |  | 65,036 |

(1) Goodwill corresponds mainly to business combination with Citibank Chile whose amount is of MCh$12,576 that represents the value of synergies to be generated in the combination process and the acquisition of know-how.

(2) Intangible assets arising from business combinations include assets with indefinite useful lives acquired in the business combination with Citibank Chile.

(*) See Note No. 36(b).

As of December 31, 2015 and 2016, the Bank has made the following commitments to purchase intangible assets:

|  | Amount of Commitment |
|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Software and licenses |  | 5,779 |  | 3,024 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

14. Intangible Assets, continued:

(b) Impairment testing of Goodwill

For goodwill impairment purposes, testing is carried out at the level of business segments described above and in Note 5 to the financial statements. This methodology is in line with IAS 36, where business segments represent the lowest level within the entity at which the goodwill is monitored for internal management purposes.

Accordingly, for impairment testing purposes, goodwill acquired through business combinations has been allocated to four individual business segments, as follows:

|  | 2015 |  | 2016 |
Business Segments |  | MCh$ |  | MCh$ |
Retail |  | 5,928 |  | 5,928 |
Wholesale |  | 2,135 |  | 2,135 |
Treasury and money market operations |  | 4,512 |  | 4,512 |
Subsidiaries |  | 4,139 |  | 4,139 |
Total |  | 16,714 |  | 16,714 |

Below are the key assumptions used for determining the value in use for impairment testing purposes:

· The Bank determines the recoverable amount of its business segments on the basis of value in use and employs a discounted cash flows (“DCF”) valuation model. The DCF model reflects the characteristics of the banking business for every segment, the country’s expected macroeconomic performance, the bank’s market position and risk appetite while considering both the business and regulatory environment. Based on this backdrop, the model determines the present value of the estimated future earnings that would be distributed to shareholders, once the respective regulatory capital requirements are satisfied.

· For purposes of the goodwill impairment testing, the DCF model uses earnings projections for a ten-year period. Estimating future earnings requires judgment based on the bank’s past and current performance as well as expected developments in the industry, related markets and main macroeconomic variables such as GDP growth, nominal interest rates and inflation, lending spreads and expected credit losses.

· A ten-year period is deemed as the Bank assumes that over that period it is possible to achieve the goals set in the long-term business strategy.

· Earnings projections result from business growth, particularly associated with projected expansion rates for the local economy, the industry’s loan book and the Bank’s strategic goals. Then, based on historical data and a linear regression analysis, the Bank determines a multiplier of loan expansion (real terms) over GDP growth for the local economy. Currently, this multiplier is approximately 1.8 times. Also this multiplier is expected to decrease overtime as long as banking penetration increases across the diverse business segments. For GDP growth forecasting, the Bank applies judgment based on publicly available information, such as Central Bank’ estimates and market analysts’ projections.

· Following the estimation of growth rates for the economy and the banking industry, expansion rates of the Bank’s loan book are determined by considering the achievement of the Bank’s long-term strategic goals. Therefore, real growth rates are considered to be slightly higher than the industry rates within the ten-year period, assuming that a market share of 18.2% is achieved at year six and onwards. According to the Bank’s assessment this market share should permit it to obtain economies of scale while ensuring profitable growth by preserving the Bank’s balance between risk and return.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

14. Intangible Assets, continued:

(b) Impairment testing of Goodwill, continued:

· Earnings projections beyond the ten-year period are involved in the terminal value, which considers a perpetual cash flows growth rate within the long-run set at 4.5% in the baseline scenario. This is in line with the compounded average growth rate of cash flows over the ten-year period deemed for evaluation.

· For purposes of business segments valuation, the DCF model considers discount rates that are determined by carrying out a linear regression analysis based on historical data of monthly stock returns for the Bank and the market portfolio or overall stock index (IGPA index in Chile). In order to do this, an index linear model is applied, which is widely used in finance for these purposes. After estimating the model parameters (alpha and beta), the Capital Asset Pricing Model (“CAPM”) is utilized in order to determine the cost of equity or discount rate for shareholders’ cash flows. When using CAPM, equilibrium scenarios are also assumed for risk-free rates and inflation. Based on this analysis, the Bank determined a cost of equity of 11%, which is set as a baseline scenario for discount rates used for valuation purposes. Although a 10.1% discount rate was computed by using CAPM in 2016, 11% was chosen as the baseline scenario since the cost of equity was higher than 10%. Even though, the Bank carries out a sensitivity analysis by setting discounts rates of 10% and 12%.

· The value in use of every business segment is sensitive to earnings projections, discount rates and, to a much lesser extent, long-term growth rates. Changes in market factors may affect the calculation of discount rates.

(c) The annual goodwill impairment tests for the years ended December 31, 2015 and 2016 did not result in an impairment loss on the goodwill of the Bank’s business segments as their economic values were higher than their carrying amounts.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

15. Property and Equipment:

(a) As of December 31, 2015 and 2016, this account and its changes are detailed as follows:

|  | Land and Buildings |  | Equipment |  | Other |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
(a.1) Cost |  |  |  |  |  |  |  |  |
Balance as of January 1, 2015 |  | 285,755 |  | 151,911 |  | 43,773 |  | 481,439 |
Additions |  | 7,909 |  | 18,746 |  | 4,821 |  | 31,476 |
Disposals/write-downs |  | (2,051 | ) | (2,769 | ) | (1,381 | ) | (6,201 | )
Transfers |  | — |  | (11 | ) | 11 |  | — |
Accumulated depreciation (see (a.2)) |  | (126,568 | ) | (127,644 | ) | (38,117 | ) | (292,329 | )
Impairment loss (*) (***) |  | (72 | ) | (3 | ) | (123 | ) | (198 | )
Reclassifications |  | 625 |  | — |  | 859 |  | 1,484 |
Balance as of December 31, 2015 |  | 165,598 |  | 40,230 |  | 9,843 |  | 215,671 |
Balance as of January 1, 2016 |  | 292,166 |  | 167,874 |  | 47,960 |  | 508,000 |
Additions |  | 10,174 |  | 14,105 |  | 3,540 |  | 27,819 |
Disposals/write-downs |  | (138 | ) | (1,653 | ) | (1,070 | ) | (2,861 | )
Transfers |  | — |  | — |  | — |  | — |
Accumulated depreciation (see (a.2)) |  | (134,900 | ) | (139,277 | ) | (39,654 | ) | (313,831 | )
Impairment loss (*) (***) |  | (15 | ) | (4 | ) | (26 | ) | (45 | )
Reclassifications |  | — |  | — |  | — |  | — |
Balance as of December 31, 2016 |  | 167,287 |  | 41,045 |  | 10,750 |  | 219,082 |
(a.2) Accumulated Depreciation |  |  |  |  |  |  |  |  |
Balance as of January 1, 2015 |  | (120,084 | ) | (119,842 | ) | (36,110 | ) | (276,036 | )
Transfers |  | — |  | 1 |  | (1 | ) | — |
Depreciation charges in the period (*) (**) |  | (8,117 | ) | (10,567 | ) | (2,143 | ) | (20,827 | )
Sales and disposals in the period |  | 1,743 |  | 2,764 |  | 1,019 |  | 5,526 |
Reclassifications |  | (110 | ) | — |  | (882 | ) | (992 | )
Accumulated Depreciation as of December 31, 2015 |  | (126,568 | ) | (127,644 | ) | (38,117 | ) | (292,329 | )
Transfers |  | — |  | (18 | ) | 18 |  | — |
Depreciation charges in the period (*) (**) |  | (8,470 | ) | (13,268 | ) | (2,588 | ) | (24,326 | )
Sales and disposals in the period |  | 138 |  | 1,653 |  | 1,033 |  | 2,824 |
Reclassifications |  | — |  | — |  | — |  | — |
Accumulated Depreciation as of December 31, 2016 |  | (134,900 | ) | (139,277 | ) | (39,654 | ) | (313,831 | )

(*) |  | See Note No. 36 about Depreciation, Amortization and Impairment.
(**) |  | It does not include depreciation for the year for Investment Properties, which it registered under the item “Investment Properties” for an amount of MCh$368 (MCh$379 in 2015).
(***) |  | It does not include charge-off provisions for Property and Equipment for an amount of MCh$229 (MCh$6 in 2015).

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

15. Property and Equipment, continued:

(b) As of December 31, 2015 and 2016 the Bank has operating lease agreements, in which it acts as lessee, that cannot be terminated unilaterally; Information on the future payments is detailed as follows:

|  | Expenses for the year |  | Up to 1 month |  | Over 1 month and up to 3 months |  | Over 3 months and up to 12 months |  | Over 1 year and up to 3 years |  | Over 3 years and up to 5 years |  | Over 5 years |  | Total |
|  | 2015 MCh$ |  | 2016 MCh$ |  | 2015 MCh$ |  | 2016 MCh$ |  | 2015 MCh$ |  | 2016 MCh$ |  | 2015 MCh$ |  | 2016 MCh$ |  | 2015 MCh$ |  | 2016 MCh$ |  | 2015 MCh$ |  | 2016 MCh$ |  | 2015 MCh$ |  | 2016 MCh$ |  | 2015 MCh$ |  | 2016 MCh$ |
Lease agreements |  | 30,984 |  | 34,490 |  | 2,401 |  | 2,473 |  | 4,860 |  | 4,903 |  | 19,428 |  | 20,327 |  | 32,798 |  | 44,809 |  | 25,034 |  | 36,213 |  | 44,722 |  | 46,902 |  | 129,243 |  | 155,627 |

As these lease agreements are operating leases under IAS 17 the leased assets are not presented in the Bank’s statement of financial position.

The Bank has entered into commercial leases of real estate. These leases have an average life of 5 years. There are no restrictions placed upon the lessee by entering into the lease.

(c) As of December 31, 2015 and 2016, the Bank does not have any finance lease agreements as lessee and, therefore, there are no property and equipment balances to be reported from such transactions as of December 31, 2015 and 2016.

(d) As of December 31, 2015 and 2016 the gross amount of fully depreciated assets (mainly equipment and facilities) corresponds to MCh$199,038 and MCh$215,356, respectively.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

16. Investment Properties:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Net Balance as of January 1, |  | 16,317 |  | 15,936 |  | 15,042 |
Additions resulting from business combinations |  | — |  | — |  | — |
Reclassifications |  | — |  | (515 | ) | — |
Disposals |  | — |  | — |  | — |
Depreciation charges in the period |  | (381 | ) | (379 | ) | (368 | )
Impairment |  | — |  | — |  | — |
Net Balance as of December 31, |  | 15,936 |  | 15,042 |  | 14,674 |

Estimated useful lives applied by the Bank are presented in Note No. 2(n) on Property and equipment.

As of December 31, 2016, the fair value of the investment properties held by the Bank is MCh$41,071 (MCh$41,276 as of December 31, 2015).

In 2016, the Bank earned income of MCh$5,914 (MCh$5,820 in 2015) renting out their investment properties. In the same period the Bank incurred corresponding expenses of MCh$2,388 and MCh$2,587 per year in 2015 and 2016.

17. Current Taxes and Deferred Taxes:

(a) Current Tax:

As of each year end, the Bank and its subsidiaries have established a First Category Income Tax Provision of MCh$121,585 and MCh$119,123 as of December 31, 2015 and 2016, determined in accordance with current tax laws. The net tax to be paid or recovered is detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Income taxes |  | 121,585 |  | 119,123 |
Tax on non-deductible expenses (tax rate 35%) |  | 2,805 |  | 3,521 |
Less: |  |  |  |  |
Monthly prepaid taxes (PPM) |  | (94,813 | ) | (126,266 | )
Credit for training expenses |  | (1,931 | ) | (2,031 | )
Real Estate Tax |  | (896 | ) | — |
Other |  | (2,036 | ) | (1,004 | )
Total tax payable (receivable) |  | 24,714 |  | (6,657 | )

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

17. Current Taxes and Deferred Taxes, continued:

(b) Income Tax:

The Bank’s tax expense recorded for the years ended December 31, 2014, 2015 and 2016 is detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Income tax expense: |  |  |  |  |  |  |
Current year taxes |  | 100,302 |  | 119,342 |  | 131,238 |
Tax from previous period |  | 13,596 |  | (1,851 | ) | 1,030 |
Subtotal |  | 113,898 |  | 117,491 |  | 132,268 |
(Credit) charge for deferred taxes: |  |  |  |  |  |  |
Origin and reversal of temporary differences |  | (28,477 | ) | (18,964 | ) | (26,044 | )
Effect of changes in tax rate |  | (12,284 | ) | (18,234 | ) | (9,158 | )
Subtotal |  | (40,761 | ) | (37,198 | ) | (35,202 | )
Non deductible expenses (Art. 21 Income Tax Law) |  | 1,802 |  | 2,805 |  | 3,521 |
Other |  | 4,746 |  | (777 | ) | (375 | )
Net charge to income for income taxes |  | 79,685 |  | 82,321 |  | 100,212 |
Tax Rate |  | 21.00 | % | 22.50 | % | 24.00 | %

(c) Reconciliation of effective tax rate:

The following table reconciles the income tax rate to the effective rate applied to determine the Bank’s income tax expense as of December 31, 2014, 2015 and 2016:

|  | 2014 |  | 2015 |  | 2016 |
|  | Tax rate % |  | MCh$ |  | Tax rate % |  | MCh$ |  | Tax rate % |  | MCh$ |
Income tax calculated on net income before tax |  | 21.00 |  | 141,793 |  | 22.50 |  | 155,751 |  | 24.00 |  | 162,063 |
Subordinated Debt Payment (*) |  | (4.44 | ) | (30,000 | ) | (4.57 | ) | (31,638 | ) | (5.05 | ) | (34,092 | )
Additions or deductions (**) |  | (5.14 | ) | (34,673 | ) | (3.91 | ) | (27,032 | ) | (3.90 | ) | (26,332 | )
Non-deductible expenses tax |  | 0.27 |  | 1,802 |  | 0.41 |  | 2,805 |  | 0.52 |  | 3,521 |
Tax from previous years |  | 2.01 |  | 13,596 |  | (0.27 | ) | (1,851 | ) | 0.15 |  | 1,030 |
Effect of changes in tax rate |  | (1.82 | ) | (12,284 | ) | (2.63 | ) | (18,234 | ) | (1.36 | ) | (9,158 | )
Other |  | (0.08 | ) | (549 | ) | 0.36 |  | 2,520 |  | 0.48 |  | 3,180 |
Effective rate and income tax expense |  | 11.80 |  | 79,685 |  | 11.89 |  | 82,321 |  | 14.84 |  | 100,212 |

(*) The tax benefit associated with the dividend payment made to SAOS S.A., as payment of the subordinated debt held with the Central Bank, should disappear as the liability of SM-Chile with the Central Bank is completely paid off.

(**) The deductions of the tax rate for 2014, 2015 and 2016 mainly relate to specific adjustments from tax restatement.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

17. Current Taxes and Deferred Taxes, continued:

(c) Reconciliation of effective tax rate, continued:

On September 29, 2014, Law 20,780 published in the Official Journal, amended the income tax rate and introduced various adjustments to the tax system.

On February 8, 2016, Law 20,899 was published, which made changes to Law 20,780, specifically as it related to the tax regime applicable to corporations.

Article 8 of Law 20,899 establishes that open corporations must apply the first category tax rate with partial deduction of the credit in the final taxes. This tax regime is characterized by the fact that shareholders will only be entitled to allocate against personal taxes (Global Supplementary or Additional), 65% of the first category tax paid by the company.

Law 20,780 establishes a gradual increase of rates to the first category tax regime as follows:

Year |  | Rate |
2014 |  | 21.0 | %
2015 |  | 22.5 | %
2016 |  | 24.0 | %
2017 |  | 25.5 | %
2018 |  | 27.0 | %

The effect on income from deferred taxes produced by the tax rate change was a credit to income for an amount of Ch$9,158 million (Ch$18,234 million in 2015).

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

17. Current Taxes and Deferred Taxes, continued:

(d) Effect of deferred taxes on income and equity:

The effects of deferred taxes on assets, liabilities and income accounts are detailed as follows:

|  | Balance as of |  |  |  |  |  | Balance as of |  |  |  |  |  | Balance as of |  |  |  |  |  | Balance as of |
|  | December |  | Effect |  | December |  | Effect |  | December |  | Effect |  | December |
|  | 31, 2013 |  | Income |  | Equity |  | 31, 2014 |  | Income |  | Equity |  | 31, 2015 |  | Income |  | Equity |  | 31, 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Debit differences: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Allowances for loan losses |  | 80,331 |  | 20,403 |  | — |  | 100,734 |  | 14,804 |  | — |  | 115,538 |  | 12,181 |  | — |  | 127,719 |
Obligations with agreements to repurchase |  | (763 | ) | (205 | ) | — |  | (968 | ) | — |  | — |  | (968 | ) | — |  | — |  | (968 | )
Personnel provisions |  | 6,030 |  | 3,567 |  | — |  | 9,597 |  | (1,447 | ) | — |  | 8,150 |  | 3,081 |  | — |  | 11,231 |
Staff vacations |  | 4,379 |  | 1,110 |  | — |  | 5,489 |  | 779 |  | — |  | 6,268 |  | 406 |  | — |  | 6,674 |
Accrued interest and indexation adjustments from past due loans |  | 2,413 |  | 1,325 |  | — |  | 3,738 |  | 286 |  | — |  | 4,024 |  | (669 | ) | — |  | 3,355 |
Staff severance indemnities provision |  | 1,855 |  | 386 |  | 103 |  | 2,344 |  | (117 | ) | 9 |  | 2,236 |  | (337 | ) | (45 | ) | 1,854 |
Provisions of credit card expenses |  | 6,493 |  | 4,144 |  | — |  | 10,637 |  | 2,991 |  | — |  | 13,628 |  | (1,169 | ) | — |  | 12,459 |
Provisions of accrued expenses |  | 7,731 |  | 3,735 |  | — |  | 11,466 |  | 220 |  | 102 |  | 11,788 |  | 2,701 |  | — |  | 14,489 |
Leasing |  | — |  | — |  | — |  | — |  | 18,239 |  | — |  | 18,239 |  | 18,880 |  | — |  | 37,119 |
Other adjustments |  | (437 | ) | 4,446 |  | — |  | 4,009 |  | 258 |  | — |  | 4,267 |  | 975 |  | — |  | 5,242 |
Total debit differences |  | 108,032 |  | 38,911 |  | 103 |  | 147,046 |  | 36,013 |  | 111 |  | 183,170 |  | 36,049 |  | (45 | ) | 219,174 |
Credit differences: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Investments with agreement to repurchase |  | 125 |  | — |  | — |  | 125 |  | — |  | — |  | 125 |  | — |  | — |  | 125 |
Depreciation of property and equipment and investment properties |  | 14,436 |  | (132 | ) | — |  | 14,304 |  | (1,141 | ) | — |  | 13,163 |  | (1,348 | ) | — |  | 11,815 |
Adjustment for valuation financial assets available-for-sale |  | 8,265 |  | — |  | 3,045 |  | 11,310 |  | — |  | 2,357 |  | 13,667 |  | — |  | (12,575 | ) | 1,092 |
Hedge cash adjustment |  | 259 |  | — |  | — |  | 259 |  | — |  | — |  | 259 |  | — |  | — |  | 259 |
Leasing equipment |  | 7,406 |  | (5,508 | ) | — |  | 1,898 |  | (2,992 | ) | — |  | (1,094 | ) | — |  | — |  | (1,094 | )
Transitory assets |  | 3,894 |  | (261 | ) | — |  | 3,633 |  | 162 |  | — |  | 3,795 |  | 977 |  | — |  | 4,772 |
Derivative instruments adjustments |  | 2,448 |  | 3,535 |  | — |  | 5,983 |  | 4,296 |  | — |  | 10,279 |  | (2,572 | ) | — |  | 7,707 |
Assets received in lieu of payments |  | 1,286 |  | (2,720 | ) | — |  | (1,434 | ) | (196 | ) | — |  | (1,630 | ) | 240 |  | — |  | (1,390 | )
Accrued interest to effective rate |  | 1,041 |  | 1,262 |  | — |  | 2,303 |  | 257 |  | — |  | 2,560 |  | (313 | ) | — |  | 2,247 |
Intangible assets amortization |  | 5,874 |  | 1,267 |  | — |  | 7,141 |  | (501 | ) | — |  | 6,640 |  | (550 | ) | — |  | 6,090 |
Other adjustments |  | 6,577 |  | 707 |  | — |  | 7,284 |  | (1,070 | ) | — |  | 6,214 |  | 4,413 |  | 1 |  | 10,628 |
Total credit differences |  | 51,611 |  | (1,850 | ) | 3,045 |  | 52,806 |  | (1,185 | ) | 2,357 |  | 53,978 |  | 847 |  | (12,574 | ) | 42,251 |
Total Assets (Liabilities), net |  | 56,421 |  | 40,761 |  | (2,942 | ) | 94,240 |  | 37,198 |  | (2,246 | ) | 129,192 |  | 35,202 |  | 12,529 |  | 176,923 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

18. Other Assets:

As of December 31, 2015 and 2016, other assets are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Cash deposit guarantee |  | 226,213 |  | 178,529 |
Assets held for leasing (*) |  | 117,332 |  | 103,078 |
Documents intermediated (**) |  | 30,729 |  | 32,243 |
Mutual funds |  | 23,080 |  | 25,823 |
Other accounts and notes receivable |  | 21,644 |  | 52,080 |
Recoverable income taxes |  | 8,718 |  | 6,278 |
Assets received or awarded as payment (***): |  |  |  |  |
Assets received in lieu of payment |  | 7,626 |  | 14,835 |
Provisions for assets received in lieu of payment |  | (176 | ) | (1,468 | )
Commissions receivable |  | 7,558 |  | 6,714 |
Prepaid expenses |  | 6,915 |  | 10,740 |
Transactions in progress (****) |  | 3,472 |  | 5,070 |
Rental guarantees |  | 1,743 |  | 1,815 |
Accounts receivable for sale of assets received in lieu of payment |  | 752 |  | 245 |
Recovered leased assets for sale |  | 625 |  | 589 |
Other |  | 27,360 |  | 26,286 |
Total |  | 483,591 |  | 462,857 |

(*) These correspond to property and equipment to be given under a finance lease.

(**) Documents intermediated refers to securities lending agreements managed by the Bank’s subsidiary Banchile Corredores de Bolsa S.A.

(***) Assets received in lieu of payment are valued at fair value, which is calculated considering the lesser between appraised value and value of award, less cost of sell.

(****) Transactions in progress include transactions in the normal course of operations of the Bank, which for different reasons could not be input into their final accounts (salary advances for personnel, pending transactions cash, etc.).

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

19. Current Accounts and Other Demand Deposits:

As of December 31, 2015 and 2016, current accounts and other demand deposits are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Current accounts |  | 6,900,590 |  | 6,907,655 |
Other demand deposits |  | 892,485 |  | 856,711 |
Other deposits and accounts |  | 533,973 |  | 556,782 |
Total |  | 8,327,048 |  | 8,321,148 |

20. Saving Accounts and Time Deposits:

As of December 31, 2015 and 2016, saving accounts and time deposits are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Time deposits |  | 9,529,974 |  | 10,277,292 |
Term savings accounts |  | 205,171 |  | 208,435 |
Other term balances payable |  | 172,547 |  | 67,174 |
Total |  | 9,907,692 |  | 10,552,901 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

21. Borrowings from Financial Institutions:

As of December 31, 2015 and 2016, borrowings from financial institutions are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Domestic banks |  |  |  |  |
Interbank loans |  | — |  | — |
Current account overdrafts |  | — |  | — |
Subtotal |  | — |  | — |
Foreign banks |  |  |  |  |
Foreign trade financing |  |  |  |  |
Chilean export financing |  | 1,364,410 |  | 905,874 |
Chilean import financing |  | 18,844 |  | 20,317 |
Obligations for transactions between other countries |  | — |  | — |
Borrowings and other obligations |  |  |  |  |
Borrowings obtained at short-term |  | — |  | — |
Current account overdrafts |  | 39,904 |  | 12,947 |
Borrowings obtained at long-term |  | 106,463 |  | 100,885 |
Subtotal |  | 1,529,621 |  | 1,040,023 |
Chilean Central Bank |  |  |  |  |
Borrowings and other obligations |  | — |  | — |
Debt reprogramming credit lines |  | 6 |  | 3 |
Subtotal |  | 6 |  | 3 |
Total |  | 1,529,627 |  | 1,040,026 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

22. Debt Issued:

As of December 31, 2015 and 2016, Debt issued is detailed as follows:

|  | 2015 MCh$ |  | 2016 MCh$ |
Mortgage bonds |  | 46,381 |  | 32,914 |
Bonds |  | 5,270,214 |  | 5,431,575 |
Subordinated bonds |  | 785,613 |  | 713,438 |
Total |  | 6,102,208 |  | 6,177,927 |

During the period ended as of December 31, 2016, Banco de Chile issued MCh$1,420,037 in bonds of which MCh$804,979, MCh$532,852 and MCh$82,206 corresponds to Unsubordinated bonds, commercial paper and Subordinated bonds respectively, according to the following details:

Bonds

Series |  | Amount MCh$ |  | Terms Years |  | Annual Rate % |  | Currency |  | Issue date |  | Maturity date |
BCHIAR0613 |  | 8,497 |  | 10 |  | 3.60 |  | UF |  | 29/01/2016 |  | 29/01/2026 |
BCHIAR0613 |  | 10,869 |  | 10 |  | 3.60 |  | UF |  | 18/02/2016 |  | 18/02/2026 |
BCHIBJ0915 |  | 53,553 |  | 10 |  | 2.90 |  | UF |  | 25/05/2016 |  | 25/05/2026 |
BCHIBF0915 |  | 79,626 |  | 8 |  | 2.70 |  | UF |  | 25/05/2016 |  | 25/05/2024 |
BCHIBK0915 |  | 53,485 |  | 11 |  | 2.90 |  | UF |  | 25/05/2016 |  | 25/05/2027 |
BCHIBL1115 |  | 79,806 |  | 11 |  | 2.90 |  | UF |  | 25/05/2016 |  | 25/05/2027 |
BCHIBA0815 |  | 53,480 |  | 5 |  | 2.50 |  | UF |  | 29/06/2016 |  | 29/06/2021 |
BCHIBI1115 |  | 80,405 |  | 10 |  | 2.90 |  | UF |  | 29/06/2016 |  | 29/06/2026 |
BCHIBB0815 |  | 6,706 |  | 6 |  | 2.50 |  | UF |  | 05/07/2016 |  | 05/07/2022 |
BCHIBB0815 |  | 46,950 |  | 6 |  | 2.50 |  | UF |  | 06/07/2016 |  | 06/07/2022 |
BONO USD |  | 19,705 |  | 5 |  | 1.97 |  | USD |  | 05/08/2016 |  | 05/08/2021 |
BONO USD |  | 68,060 |  | 5 |  | 1.96 |  | USD |  | 01/09/2016 |  | 01/09/2021 |
BCHIBM0815 |  | 85,148 |  | 12 |  | 2.90 |  | UF |  | 28/09/2016 |  | 28/09/2028 |
BONO CHF |  | 101,560 |  | 8 |  | 0.25 |  | CHF |  | 11/11/2016 |  | 11/11/2024 |
BONO JPY |  | 57,129 |  | 5 |  | 0.35 |  | JPY |  | 21/12/2016 |  | 21/12/2021 |
Total as of December 31, 2016 |  | 804,979 |  |  |  |  |  |  |  |  |  |  |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

22. Debt Issued, continued:

Commercial Papers

Series |  | Amount MCh$ |  | Annual Rate % |  | Currency |  | Issued date |  | Maturity date |
Merrill Lynch |  | 14,717 |  | 0.94 |  | USD |  | 04/01/2016 |  | 05/07/2016 |
JP. Morgan Chase |  | 30,879 |  | 0.70 |  | USD |  | 05/01/2016 |  | 04/04/2016 |
Wells Fargo Bank |  | 10,883 |  | 0.62 |  | USD |  | 14/01/2016 |  | 13/04/2016 |
Citibank N.A. |  | 10,810 |  | 0.95 |  | USD |  | 25/01/2016 |  | 22/07/2016 |
Citibank N.A. |  | 10,723 |  | 0.75 |  | USD |  | 27/01/2016 |  | 23/05/2016 |
Citibank N.A. |  | 11,362 |  | 0.95 |  | USD |  | 28/01/2016 |  | 27/07/2016 |
Citibank N.A. |  | 3,551 |  | 0.75 |  | USD |  | 28/01/2016 |  | 27/05/2016 |
Merrill Lynch |  | 3,535 |  | 0.90 |  | USD |  | 03/02/2016 |  | 02/08/2016 |
Merrill Lynch |  | 10,745 |  | 0.68 |  | USD |  | 03/02/2016 |  | 04/05/2016 |
JP. Morgan Chase |  | 19,943 |  | 0.65 |  | USD |  | 04/04/2016 |  | 01/07/2016 |
Merrill Lynch |  | 4,689 |  | 1.25 |  | USD |  | 04/05/2016 |  | 28/04/2017 |
Merrill Lynch |  | 13,296 |  | 0.95 |  | USD |  | 06/05/2016 |  | 03/11/2016 |
Citibank N.A. |  | 12,217 |  | 0.77 |  | USD |  | 10/05/2016 |  | 08/09/2016 |
Wells Fargo Bank |  | 10,181 |  | 1.07 |  | USD |  | 10/05/2016 |  | 10/02/2017 |
Merrill Lynch |  | 10,203 |  | 0.56 |  | USD |  | 11/05/2016 |  | 12/07/2016 |
Citibank N.A. |  | 41,097 |  | 0.59 |  | USD |  | 12/05/2016 |  | 11/07/2016 |
Citibank N.A. |  | 10,274 |  | 0.98 |  | USD |  | 12/05/2016 |  | 09/11/2016 |
Citibank N.A. |  | 18,155 |  | 0.79 |  | USD |  | 16/05/2016 |  | 16/09/2016 |
Citibank N.A. |  | 27,614 |  | 0.59 |  | USD |  | 18/05/2016 |  | 18/07/2016 |
Citibank N.A. |  | 1,990 |  | 0.98 |  | USD |  | 15/06/2016 |  | 15/11/2016 |
Wells Fargo Bank |  | 11,462 |  | 1.25 |  | USD |  | 22/06/2016 |  | 21/06/2017 |
JP. Morgan Chase |  | 10,314 |  | 0.70 |  | USD |  | 01/07/2016 |  | 03/10/2016 |
Merrill Lynch |  | 13,266 |  | 0.71 |  | USD |  | 05/07/2016 |  | 04/10/2016 |
Citibank N.A. |  | 33,133 |  | 1.04 |  | USD |  | 06/07/2016 |  | 05/01/2017 |
Wells Fargo Bank |  | 3,330 |  | 1.02 |  | USD |  | 07/07/2016 |  | 28/12/2016 |
Merrill Lynch |  | 6,660 |  | 1.00 |  | USD |  | 07/07/2016 |  | 09/01/2017 |
Citibank N.A. |  | 3,304 |  | 0.74 |  | USD |  | 11/07/2016 |  | 19/10/2016 |
Merrill Lynch |  | 3,282 |  | 1.02 |  | USD |  | 13/07/2016 |  | 09/01/2017 |
Wells Fargo Bank |  | 1,969 |  | 0.84 |  | USD |  | 13/07/2016 |  | 10/11/2016 |
Wells Fargo Bank |  | 32,548 |  | 1.05 |  | USD |  | 14/07/2016 |  | 10/01/2017 |
Merrill Lynch |  | 9,764 |  | 1.05 |  | USD |  | 14/07/2016 |  | 11/01/2017 |
Merrill Lynch |  | 3,906 |  | 1.30 |  | USD |  | 14/07/2016 |  | 12/07/2017 |
JP. Morgan Chase |  | 12,368 |  | 0.78 |  | USD |  | 14/07/2016 |  | 14/10/2016 |
Citibank N.A. |  | 25,896 |  | 0.83 |  | USD |  | 15/07/2016 |  | 13/12/2016 |
Citibank N.A. |  | 13,410 |  | 0.87 |  | USD |  | 09/09/2016 |  | 06/12/2016 |
Citibank N.A. |  | 6,700 |  | 0.85 |  | USD |  | 12/09/2016 |  | 06/12/2016 |
Merrill Lynch |  | 18,005 |  | 1.26 |  | USD |  | 07/10/2016 |  | 05/04/2017 |
JP. Morgan Chase |  | 12,739 |  | 1.06 |  | USD |  | 14/10/2016 |  | 15/02/2017 |
Citibank N.A. |  | 33,932 |  | 0.91 |  | USD |  | 18/11/2016 |  | 15/02/2017 |
Total as of December 31, 2016 |  | 532,852 |  |  |  |  |  |  |  |  |

Subordinated Bonds

Series |  | Amount MCh$ |  | Terms Years |  | Interest rate % |  | Currency |  | Issue date |  | Maturity date |
UCHIG1111 |  | 30,797 |  | 25 |  | 3.75 |  | UF |  | 18/08/2016 |  | 18/08/2041 |
UCHIG1111 |  | 9,258 |  | 25 |  | 3.75 |  | UF |  | 01/09/2016 |  | 01/09/2041 |
UCHIG1111 |  | 42,151 |  | 25 |  | 3.75 |  | UF |  | 02/09/2016 |  | 02/09/2041 |
Total as of December 31, 2016 |  | 82,206 |  |  |  |  |  |  |  |  |  |  |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

22. Debt Issued, continued:

During the period ended as of December 31, 2015, Banco de Chile issued MCh$2,470,407 in bonds of which MCh$1,342,224 and MCh$1,128,183 corresponds to Unsubordinated bonds and commercial paper respectively, according to the following details:

Bonds

Series |  | Amount MCh$ |  | Terms Years |  | Annual Rate % |  | Currency |  | Issue date |  | Maturity date |
BCHIAI0213 |  | 17,132 |  | 6 |  | 3.40 |  | UF |  | 02/17/2015 |  | 02/17/2021 |
BCHIAM0413 |  | 40,425 |  | 8 |  | 3.60 |  | UF |  | 02/20/2015 |  | 02/20/2023 |
BCHIAB1211 |  | 80,282 |  | 15 |  | 3.50 |  | UF |  | 02/27/2015 |  | 02/27/2030 |
BCHIAM0413 |  | 4,881 |  | 8 |  | 3.60 |  | UF |  | 03/13/2015 |  | 03/13/2023 |
BCHIAM0413 |  | 5,972 |  | 8 |  | 3.60 |  | UF |  | 03/19/2015 |  | 03/19/2023 |
BCHIAM0413 |  | 11,225 |  | 8 |  | 3.60 |  | UF |  | 04/06/2015 |  | 04/06/2023 |
BCHIAM0413 |  | 2,673 |  | 8 |  | 3.60 |  | UF |  | 04/07/2015 |  | 04/07/2023 |
BCHIAZ0613 |  | 53,874 |  | 14 |  | 3.60 |  | UF |  | 04/17/2015 |  | 04/17/2029 |
BONO USD |  | 30,596 |  | 6 |  | LIBOR 3 M + 0.69 |  | USD |  | 04/30/2015 |  | 04/30/2021 |
BCHIAM0413 |  | 15,242 |  | 8 |  | 3.60 |  | UF |  | 05/08/2015 |  | 05/08/2023 |
BCHIAP0213 |  | 29,715 |  | 9 |  | 3.60 |  | UF |  | 05/15/2015 |  | 05/15/2024 |
BCHIAP0213 |  | 7,435 |  | 9 |  | 3.60 |  | UF |  | 05/18/2015 |  | 05/18/2024 |
BCHIAP0213 |  | 2,658 |  | 9 |  | 3.60 |  | UF |  | 05/22/2015 |  | 05/22/2024 |
BCHIAP0213 |  | 13,308 |  | 9 |  | 3.60 |  | UF |  | 05/27/2015 |  | 05/27/2024 |
BCHIAO0713 |  | 14,072 |  | 8 |  | 3.40 |  | UF |  | 06/09/2015 |  | 06/09/2023 |
BCHIAO0713 |  | 21,146 |  | 8 |  | 3.40 |  | UF |  | 06/10/2015 |  | 06/10/2023 |
BCHIAO0713 |  | 4,518 |  | 8 |  | 3.40 |  | UF |  | 06/15/2015 |  | 06/15/2023 |
BCHIAO0713 |  | 4,653 |  | 8 |  | 3.40 |  | UF |  | 06/16/2015 |  | 06/16/2023 |
BCHIAO0713 |  | 10,639 |  | 8 |  | 3.40 |  | UF |  | 06/18/2015 |  | 06/18/2023 |
BCHIAO0713 |  | 9,315 |  | 8 |  | 3.40 |  | UF |  | 06/23/2015 |  | 06/23/2023 |
BCHIAW0213 |  | 80,003 |  | 13 |  | 3.60 |  | UF |  | 06/25/2015 |  | 06/25/2028 |
BCHIAO0713 |  | 22,367 |  | 8 |  | 3.40 |  | UF |  | 07/03/2015 |  | 07/03/2023 |
BCHIAO0713 |  | 3,692 |  | 8 |  | 3.40 |  | UF |  | 07/07/2015 |  | 07/07/2023 |
BCHIAX0613 |  | 16,068 |  | 13 |  | 3.60 |  | UF |  | 07/08/2015 |  | 07/08/2023 |
BCHIAX0613 |  | 37,494 |  | 13 |  | 3.60 |  | UF |  | 07/09/2015 |  | 09/09/2028 |
BCHIAO0713 |  | 4,255 |  | 8 |  | 3.40 |  | UF |  | 07/10/2015 |  | 07/10/2023 |
BCHIAO0713 |  | 2,681 |  | 8 |  | 3.40 |  | UF |  | 07/22/2015 |  | 07/22/2023 |
BCHIAS0513 |  | 9,550 |  | 10 |  | 3.60 |  | UF |  | 07/28/2015 |  | 07/28/2025 |
BCHIUY1211 |  | 80,744 |  | 14 |  | 3.50 |  | UF |  | 08/06/2015 |  | 08/06/2029 |
BCHIAS0513 |  | 9,334 |  | 10 |  | 3.60 |  | UF |  | 08/13/2015 |  | 08/13/2025 |
BCHIAK0613 |  | 81,154 |  | 7 |  | 3.40 |  | UF |  | 08/14/2015 |  | 08/14/2022 |
BCHIAS0513 |  | 3,297 |  | 10 |  | 3.60 |  | UF |  | 08/18/2015 |  | 08/18/2025 |
BCHIAS0513 |  | 6,046 |  | 10 |  | 3.60 |  | UF |  | 08/19/2015 |  | 08/19/2025 |
BCHIUW1011 |  | 54,750 |  | 13 |  | 3.50 |  | UF |  | 08/24/2015 |  | 08/24/2028 |
BCHIUW1011 |  | 55,117 |  | 13 |  | 3.50 |  | UF |  | 08/31/2015 |  | 08/31/2028 |
BCHIAN0513 |  | 54,642 |  | 8 |  | 3.60 |  | UF |  | 10/07/2015 |  | 10/07/2023 |
BCHIAS0513 |  | 4,127 |  | 10 |  | 3.60 |  | UF |  | 10/14/2015 |  | 10/14/2025 |
BCHIUX0212 |  | 80,796 |  | 13 |  | 3.50 |  | UF |  | 10/14/2015 |  | 10/14/2028 |
BONO HKD |  | 53,957 |  | 10 |  | 3.05 |  | HKD |  | 10/20/2015 |  | 10/20/2025 |
BCHIAQ0213 |  | 81,748 |  | 10 |  | 3.60 |  | UF |  | 11/06/2015 |  | 11/06/2025 |
BCHIAT0613 |  | 82,318 |  | 11 |  | 3.50 |  | UF |  | 11/06/2015 |  | 11/06/2026 |
BCHIAR0613 |  | 62,985 |  | 10 |  | 3.60 |  | UF |  | 11/06/2015 |  | 11/06/2025 |
BONO EUR |  | 35,880 |  | 10 |  | 1.66 |  | EUR |  | 11/16/2015 |  | 11/16/2025 |
BONO USD |  | 35,411 |  | 5 |  | LIBOR 3 M + 1.15 |  | USD |  | 12/16/2015 |  | 12/16/2020 |
BCHIAS0513 |  | 4,047 |  | 10 |  | 3.60 |  | UF |  | 12/18/2015 |  | 12/18/2025 |
Total as of December 31, 2015 |  | 1,342,224 |  |  |  |  |  |  |  |  |  |  |

F-85

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

22. Debt Issued, continued:

Commercial Papers

Series |  | Amount MCh$ |  | Annual Rate % |  | Currency |  | Issued date |  | Maturity date |
Merrill Lynch |  | 15,425 |  | 0.32 |  | USD |  | 01/05/2015 |  | 04/06/2015 |
Goldman Sachs |  | 15,380 |  | 0.33 |  | USD |  | 01/07/2015 |  | 04/09/2015 |
Goldman Sachs |  | 30,638 |  | 0.33 |  | USD |  | 01/08/2015 |  | 04/08/2015 |
Wells Fargo Bank |  | 12,255 |  | 0.32 |  | USD |  | 01/08/2015 |  | 04/08/2015 |
Wells Fargo Bank |  | 3,077 |  | 0.43 |  | USD |  | 01/12/2015 |  | 07/13/2015 |
Merrill Lynch |  | 9,421 |  | 0.46 |  | USD |  | 01/21/2015 |  | 07/21/2015 |
Merrill Lynch |  | 9,421 |  | 0.60 |  | USD |  | 01/21/2015 |  | 10/16/2015 |
JP.Morgan Chase |  | 49,944 |  | 0.37 |  | USD |  | 01/22/2015 |  | 04/22/2015 |
Wells Fargo Bank |  | 16,262 |  | 0.32 |  | USD |  | 02/10/2015 |  | 05/11/2015 |
Wells Fargo Bank |  | 2,502 |  | 0.47 |  | USD |  | 02/10/2015 |  | 08/10/2015 |
JP.Morgan Chase |  | 48,215 |  | 0.35 |  | USD |  | 03/03/2015 |  | 06/02/2015 |
Wells Fargo Bank |  | 4,393 |  | 0.82 |  | USD |  | 03/06/2015 |  | 03/04/2016 |
Merrill Lynch |  | 15,690 |  | 0.42 |  | USD |  | 03/06/2015 |  | 08/06/2015 |
JP.Morgan Chase |  | 31,395 |  | 0.35 |  | USD |  | 03/09/2015 |  | 06/08/2015 |
Wells Fargo Bank |  | 2,569 |  | 0.48 |  | USD |  | 03/17/2015 |  | 09/14/2015 |
Merrill Lynch |  | 4,975 |  | 0.42 |  | USD |  | 03/20/2015 |  | 08/06/2015 |
Merrill Lynch |  | 3,122 |  | 0.48 |  | USD |  | 03/23/2015 |  | 09/17/2015 |
JP.Morgan Chase |  | 31,951 |  | 0.38 |  | USD |  | 03/23/2015 |  | 06/22/2015 |
Wells Fargo Bank |  | 25,079 |  | 0.35 |  | USD |  | 03/30/2015 |  | 06/30/2015 |
JP.Morgan Chase |  | 37,467 |  | 0.48 |  | USD |  | 04/06/2015 |  | 10/02/2015 |
JP.Morgan Chase |  | 14,519 |  | 0.38 |  | USD |  | 04/06/2015 |  | 07/06/2015 |
Goldman Sachs |  | 42,858 |  | 0.35 |  | USD |  | 04/08/2015 |  | 07/08/2015 |
Citibank N.A. |  | 15,506 |  | 0.35 |  | USD |  | 04/10/2015 |  | 07/06/2015 |
JP.Morgan Chase |  | 16,524 |  | 0.40 |  | USD |  | 04/17/2015 |  | 08/17/2015 |
JP.Morgan Chase |  | 49,536 |  | 0.40 |  | USD |  | 04/22/2015 |  | 08/03/2015 |
Wells Fargo Bank |  | 15,856 |  | 0.34 |  | USD |  | 05/11/2015 |  | 08/10/2015 |
JP.Morgan Chase |  | 48,721 |  | 0.40 |  | USD |  | 06/02/2015 |  | 09/02/2015 |
JP.Morgan Chase |  | 31,567 |  | 0.40 |  | USD |  | 06/08/2015 |  | 09/08/2015 |
Wells Fargo Bank |  | 3,796 |  | 0.52 |  | USD |  | 06/19/2015 |  | 12/16/2015 |
JP.Morgan Chase |  | 32,321 |  | 0.36 |  | USD |  | 06/22/2015 |  | 09/17/2015 |
Wells Fargo Bank |  | 2,620 |  | 0.27 |  | USD |  | 06/30/2015 |  | 09/17/2015 |
Wells Fargo Bank |  | 10,162 |  | 0.37 |  | USD |  | 06/30/2015 |  | 10/02/2015 |
Wells Fargo Bank |  | 12,782 |  | 0.59 |  | USD |  | 06/30/2015 |  | 01/05/2016 |
JP.Morgan Chase |  | 15,222 |  | 0.39 |  | USD |  | 07/06/2015 |  | 10/05/2015 |
Citibank N.A. |  | 16,030 |  | 0.36 |  | USD |  | 07/06/2015 |  | 10/05/2015 |
Goldman Sachs |  | 45,651 |  | 0.36 |  | USD |  | 07/08/2015 |  | 10/08/2015 |
Merrill Lynch |  | 10,419 |  | 0.72 |  | USD |  | 07/21/2015 |  | 04/15/2016 |
Wells Fargo Bank |  | 3,390 |  | 0.54 |  | USD |  | 08/04/2015 |  | 02/03/2016 |
Wells Fargo Bank |  | 33,904 |  | 0.31 |  | USD |  | 08/04/2015 |  | 09/30/2015 |
Merrill Lynch |  | 19,664 |  | 0.36 |  | USD |  | 08/04/2015 |  | 11/04/2015 |
Merrill Lynch |  | 22,323 |  | 0.36 |  | USD |  | 08/06/2015 |  | 11/04/2015 |
Wells Fargo Bank |  | 11,549 |  | 0.93 |  | USD |  | 08/06/2015 |  | 08/04/2016 |
Wells Fargo Bank |  | 6,773 |  | 0.36 |  | USD |  | 08/07/2015 |  | 11/13/2015 |
Wells Fargo Bank |  | 6,740 |  | 0.93 |  | USD |  | 08/10/2015 |  | 08/05/2016 |
Wells Fargo Bank |  | 13,634 |  | 0.45 |  | USD |  | 08/11/2015 |  | 12/08/2015 |
Citibank N.A. |  | 18,710 |  | 0.45 |  | USD |  | 08/18/2015 |  | 11/16/2015 |
JP.Morgan Chase |  | 69,151 |  | 0.51 |  | USD |  | 09/02/2015 |  | 12/02/2015 |
JP.Morgan Chase |  | 34,541 |  | 0.51 |  | USD |  | 09/08/2015 |  | 12/08/2015 |
JP.Morgan Chase |  | 42,393 |  | 0.50 |  | USD |  | 10/02/2015 |  | 01/05/2016 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

22. Debt Issued, continued:

Commercial Papers, continued

Series |  | Amount MCh$ |  | Annual Rate % |  | Currency |  | Issued date |  | Maturity date |
Citibank N.A. |  | 17,092 |  | 0.50 |  | USD |  | 10/05/2015 |  | 01/08/2016 |
JP.Morgan Chase |  | 17,092 |  | 0.50 |  | USD |  | 10/05/2015 |  | 01/08/2016 |
Merrill Lynch |  | 10,224 |  | 0.78 |  | USD |  | 10/14/2015 |  | 07/11/2016 |
Merrill Lynch |  | 13,829 |  | 0.65 |  | USD |  | 11/04/2015 |  | 05/04/2016 |
Merrill Lynch |  | 26,100 |  | 0.45 |  | USD |  | 11/04/2015 |  | 02/03/2016 |
Wells Fargo Bank |  | 3,554 |  | 0.82 |  | USD |  | 12/15/2015 |  | 06/13/2016 |
Merrill Lynch |  | 4,249 |  | 1.10 |  | USD |  | 12/17/2015 |  | 12/13/2016 |
Total as of December 31, 2015 |  | 1,128,183 |  |  |  |  |  |  |  |  |

Subordinated Bonds

As of December 31, 2015 the Bank has no issued subordinated bonds.

The Bank has not had defaults in payment of principal and interest with respect to its debts instruments and has complied with its debt covenants and other agreements related to debt outstanding during the periods of 2015 and 2016.

23. Other Financial Obligations:

As of December 31, 2015 and 2016, other financial institutions are detailed as follows:

|  | 2015 MCh$ |  | 2016 MCh$ |
Other Chilean obligations |  | 132,136 |  | 149,603 |
Public sector obligations |  | 40,945 |  | 36,596 |
Total |  | 173,081 |  | 186,199 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

24. Provisions:

(a) As of December 31, 2015 and 2016, provisions are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Provision for minimum dividends |  | 167,699 |  | 165,675 |
Other provisions for contingencies |  | 15,133 |  | 21,893 |
Total |  | 182,832 |  | 187,568 |

(b) The following table details the changes in provisions during 2014, 2015 and 2016:

|  | Minimum dividends |  | Other contingencies |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |
Balances as of January 1, 2014 |  | 154,081 |  | 569 |  | 154,650 |
Provisions established |  | 177,324 |  | 7,980 |  | 185,304 |
Provisions used |  | (154,081 | ) | (230 | ) | (154,311 | )
Provisions released |  | — |  | — |  | — |
Balances as of December 31, 2014 |  | 177,324 |  | 8,319 |  | 185,643 |
Balances as of January 1, 2015 |  | 177,324 |  | 8,319 |  | 185,643 |
Provisions established |  | 167,699 |  | 7,061 |  | 174,760 |
Provisions used |  | (177,324 | ) | (247 | ) | (177,571 | )
Provisions released |  | — |  | — |  | — |
Balances as of December 31, 2015 |  | 167,699 |  | 15,133 |  | 182,832 |
Balances as of January 1, 2016 |  | 167,699 |  | 15,133 |  | 182,832 |
Provisions established |  | 165,675 |  | 6,880 |  | 172,555 |
Provisions used |  | (167,699 | ) | — |  | (167,699 | )
Provisions released |  | — |  | (120 | ) | (120 | )
Balances as of December 31, 2016 |  | 165,675 |  | 21,893 |  | 187,568 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

25. Employee Benefits:

(a) Provisions for personnel benefits and payroll:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Short-term personnel benefits (a.2) |  | 34,307 |  | 37,868 |
Vacation accrual (a.3) |  | 25,480 |  | 25,539 |
Employee defined benefit plan (a.1)(*) |  | 10,728 |  | 8,851 |
Other Benefits |  | 4,276 |  | 11,087 |
Total |  | 74,791 |  | 83,345 |

(*) See Note No. 2 (ac) (iii)

(a.1) Employee defined benefit plan:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Current service cost |  | 384 |  | 59 |
Interest cost on benefit obligation |  | 454 |  | 369 |
Actuarial gains and losses |  | 33 |  | (169 | )
Net benefit expense |  | 871 |  | 259 |

The net benefit expense is recognized under “Personnel Expenses” (Note 34).

The principal assumptions used in determining pension obligations for the Bank’s plan are shown below:

|  | December 31, |  | December 31, |
|  | 2015 |  | 2016 |
|  | % |  | % |
Discount rate |  | 4.60 |  | 4.29 |
Annual salary increase |  | 5.41 |  | 4.56 |
Payment probability |  | 99.99 |  | 99.99 |

The most recent actuarial valuation of the present value of the benefit plan obligation was carried out at December 31, 2016.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

25. Employee Benefits, continued:

Changes in the present value of the defined benefit obligation are as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Opening defined benefit obligation, January 1, |  | 11,471 |  | 10,728 |
Contributions by the employer |  | 838 |  | 428 |
Benefits paid |  | (1,614 | ) | (2,136 | )
Actuarial gains and losses |  | 33 |  | (169 | )
Closing defined benefit obligation |  | 10,728 |  | 8,851 |

(a.2) The following table details the changes in provisions for incentive plans during 2015 and 2016:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Balances as of January 1, |  | 29,678 |  | 34,307 |
Provisions established |  | 35,253 |  | 37,339 |
Provisions used |  | (30,624 | ) | (33,778 | )
Provisions released |  | — |  | — |
Balances as of December 31, |  | 34,307 |  | 37,868 |

(a.3) The following table details the changes in provisions for vacation during 2015 and 2016:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Balances as of January 1, |  | 23,727 |  | 25,480 |
Provisions established |  | 6,672 |  | 5,932 |
Provisions used |  | (4,919 | ) | (5,873 | )
Provisions released |  | — |  | — |
Balances as of December 31, |  | 25,480 |  | 25,539 |

(b) Provisions for share-based employee benefits:

As of December 31, 2015 and 2016, the Bank and its subsidiaries do not have a stock compensation plan.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

26. Other Liabilities:

As of December 31, 2015 and 2016, other liabilities are detailed as follows:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Accounts and notes payable (*) |  | 121,389 |  | 142,464 |
Documents intermediated |  | 39,735 |  | 52,314 |
Cobranding |  | 54,006 |  | 47,462 |
Financial guarantees |  | 12,199 |  | 12,084 |
Deferred income |  | 6,644 |  | 6,077 |
Leasing deferred gains |  | 6,040 |  | 3,935 |
Pending transactions |  | 767 |  | 757 |
Insurance payments |  | 634 |  | 163 |
Other |  | 19,916 |  | 26,232 |
Total |  | 261,330 |  | 291,488 |

(*) This item includes obligations that fall outside the Bank’s line of business such as withholding taxes, social security payments, insurance payable, and balances from material purchases and provisions for expenses pending payment.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

27. Contingencies and Commitments:

(a) Commitments accounted for in off-balance-sheet accounts:

In order to satisfy its customers’ needs, the Bank entered into several irrevocable commitments and contingent obligations. Although these obligations are not recognized in the Statement of Financial Position, they entail credit risks and, therefore, form part of the Bank’s overall risk.

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Off-balance-sheet accounts |  |  |  |  |
Foreign office guarantees and standby letters of credit |  | 389,727 |  | 279,362 |
Confirmed foreign letters of credit |  | 33,871 |  | 64,044 |
Issued foreign letters of credit |  | 122,060 |  | 152,118 |
Performance bonds |  | 2,058,813 |  | 2,150,307 |
Immediately available credit lines |  | 7,224,242 |  | 7,572,687 |
Other commitments |  | 204,862 |  | 148,190 |
Transactions on behalf of third parties |  |  |  |  |
Collections |  | 217,479 |  | 137,259 |
Third-party resources managed by the Bank: |  |  |  |  |
Financial assets managed on behalf of third parties |  | 18,563 |  | 39,714 |
Other assets managed on behalf of third parties |  | — |  | — |
Financial assets acquired on its own behalf |  | 151,375 |  | 174,022 |
Fiduciary activities |  |  |  |  |
Securities held in safe custody in the Bank |  | 8,248,416 |  | 9,586,026 |
Securities held in safe custody in other entities |  | 5,006,510 |  | 5,607,815 |
Total |  | 23,675,918 |  | 25,911,544 |

(b) Financial Guarantees

As of December 31, 2015 and 2016, the expiration of financial guarantees per period is as follows:

|  | 2015 |
|  | Due within 1 year MCh$ |  | Due after 1 year but within 3 years MCh$ |  | Due after 3 years but within 5 years MCh$ |  | Due after 5 years MCh$ |  | Total MCh$ |
Performance bonds |  | 1,310,700 |  | 641,566 |  | 93,666 |  | 12,881 |  | 2,058,813 |
Foreign office guarantees and standby letters of credit |  | 318,802 |  | 69,978 |  | 363 |  | 584 |  | 389,727 |
Total |  | 1,629,502 |  | 711,544 |  | 94,029 |  | 13,465 |  | 2,448,540 |

|  | 2016 |
|  | Due within 1 year MCh$ |  | Due after 1 year but within 3 years MCh$ |  | Due after 3 years but within 5 years MCh$ |  | Due after 5 years MCh$ |  | Total MCh$ |
Performance bonds |  | 1,583,497 |  | 429,353 |  | 108,315 |  | 29,142 |  | 2,150,307 |
Foreign office guarantees and standby letters of credit |  | 239,823 |  | 24,387 |  | — |  | 15,152 |  | 279,362 |
Total |  | 1,823,320 |  | 453,740 |  | 108,315 |  | 44,294 |  | 2,429,669 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

27. Contingencies and Commitments, continued:

(c) Lawsuits and legal proceedings:

(c.1) Legal contingencies within the ordinary course of business:

At the date of issuance of these consolidated financial statements, there are actions filed against the Bank and its subsidiaries related with ordinary course operations. As of December 31, 2016, the Bank has established provisions for this concept in the amount of MCh$21,630 (MCh$14,877 in 2015), recorded within “Provisions” in the statement of financial position.

The most significant actions are the following:

· Collective action filed by the National Consumer Service (“Servicio Nacional del Consumidor”) in accordance with Law No. 19,496. This legal action challenges certain clauses that exist in the Contrato Unificado de Productos de Personas (the “Person Products Unified Agreement”) regarding fees on lines of credit for overdrafts and the validity of tacit consent to changes in fees, charges and other conditions in consumer contracts. As of this date, the evidence production stage of this proceeding has concluded.

· Collective action filed in the Twenty-Third Civil Court of Santiago by the National Corporation of Consumers and Users of Chile (“Corporación Nacional de Consumidores y Usuarios de Chile”) that challenges certain clauses that exist in the Contrato Unificado de Productos de Personas (the “Person Products Unified Agreement”) regarding fees on lines of credit for overdrafts and the validity of tacit consent to changes in fees, charges and other conditions in consumer contracts, along with a claim demanding the termination of the outsourcing of certain services related to our clients’ current account data. This court rendered a favorable judgment to Banco de Chile, which was later confirmed by the Court of Appeals of Santiago (“Corte de Apelaciones de Santiago”).

· Collective action filed by the National Organization of Consumers and Users of Chile (“Organización de Consumidores y Usuarios de Chile”) that requests the Court to declare the invalidity of certain provisions of the Person Products Unified Agreement which are alleged to be abusive. These provisions refer to the user’s duty to act with diligence and care with respect to passwords as well as the responsibility the user has in case of disclosure to third parties, and the use by such third parties of the passwords. On November 21, 2016, the plaintiff and Banco de Chile filed a document with the Court in which they agreed a settlement on this claim. The Court approved the settlement on January 11, 2017, administratively closing this procedure.

The following table presents the estimated date of completion of the respective litigation:

|  | As of December 31, 2016 |
|  | 2017 |  | 2018 |  | 2019 |  | 2020 |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Legal contingencies |  | 21,269 |  | 361 |  | — |  | — |  | 21,630 |

(c.2) Contingencies for significant lawsuits:

As of December 31, 2015 and 2016, the Bank is not party to any significant lawsuits that affects or that may affect these consolidated financial statements.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

27. Contingencies and Commitments, continued:

(d) Guarantees granted:

(i) In subsidiary Banchile Administradora General de Fondos S.A.:

In compliance with article 12 of Law 20,712, Banchile Administradora General de Fondos S.A., has designated Banco de Chile as the representative of the beneficiaries of the guarantees it has established and in that character the Bank has issued bank guarantees totaling UF 2,642,000, maturing January 10, 2017 (UF 2,603,000 maturing January 8, 2016 in December 2015). The subsidiary took a policy with Mapfre Seguros Generales S.A. for the Real State Funds by a guaranteed amount of UF 263,000.

As of December 31, 2016 and 2015 the Bank has no guaranteed mutual funds.

In compliance with the rules established by the Superintendency of Securities and Insurance (“SVS”) in letter f) of Circular 1,894 of September 24, 2008, the entity has constituted guarantees, by management portfolio, in benefit of investors. Such guarantee corresponds to a bank guarantee for UF 250,000, with a maturity date of January 10, 2017.

(ii) In subsidiary Banchile Corredores de Bolsa S.A.:

For the purposes of ensuring correct and complete compliance with all of its obligations as a broker-dealer entity, in conformity with the provisions of article 30 and subsequent articles of Law 18,045 on Securities Markets, Banchile Corredores de Bolsa S.A. established a guarantee in an insurance policy for UF 20,000, insured by HDI Seguros de Garantía y Créditos S.A., maturing on April 22, 2018, whereby the Securities Exchange of the Santiago Stock Exchange was appointed as the subsidiary’s creditors to representative.

The Bank has given the following guarantees in relation to this subsidiary’s business activities:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Guarantees: |  |  |  |  |
Shares to secure short-sale transactions in: |  |  |  |  |
Securities Exchange of the Santiago Stock Exchange |  | 14,628 |  | 17,750 |
Securities Exchange of the Electronic Stock Exchange of Chile |  | 27,981 |  | 21,872 |
Fixed income securities to ensure system CCLV, Bolsa de Comercio de Santiago, Bolsa de Valores |  | 2,995 |  | 2,992 |
Fixed income securities to guarantee stock loans, Bolsa Eléctronica de Chile, Bolsa de Valores |  | 80 |  | — |
Shares delivered to ensure equity loan, Chilean Electronic Stock Exchange, Stock Exchange |  | — |  | 610 |
Securities Exchange of the Santiago, Stock Exchange |  | — |  | 884 |
Total |  | 45,684 |  | 44,108 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

27. Contingencies and Commitments, continued:

(d) Guarantees granted, continued:

(ii) In subsidiary Banchile Corredores de Bolsa S.A., continued:

In conformity with the provisions of internal stock market regulations, and for the purpose of securing the broker’s correct performance, the company established a pledge on its shares on the Santiago Stock Exchange in favor of that institution, as recorded in Public Deed on September 13, 1990, signed before Santiago public notary Mr. Raúl Perry Pefaur, and of its shares in the Electronic Stock Exchange of Chile in favor of that institution, as recorded in a contract entered into by both parties on May 16, 1990.

Banchile Corredores de Bolsa S.A. keeps an insurance policy current with AIG Chile — Compañía de Seguros Generales S.A. that expires January 2, 2017, and that covers employee fidelity, physical losses, falsification or adulteration, and currency fraud with a coverage amount equivalent to US$ 10,000,000.

According to the Chilean Central Bank, it provided a bank guarantee of UF 10,500 for the purposes of complying with the contract for Service System Open Market Operations (“SOMA”) of the Chilean Central Bank. This bank guarantee is revaluated in UF to fixed term, is not endorsable and has a maturity date of July 20, 2017.

It also provided a bank guarantee No. 379031-1 in the amount of UF 215,000 for the benefits of investors in portfolio management contracts. This bank guarantee is revaluated in UF to fixed term, is not endorsable and has a maturity date of January 10, 2017.

It also provided a cash guarantee in the amount of US$122,494.32 for the purpose of complying with the obligations to Pershing, for any operations conducted through that broker.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

27. Contingencies and Commitments, continued:

(d) Guarantees granted, continued:

(iii) In subsidiary Banchile Corredores de Seguros Ltda.

According to article No. 58, letter D of D.F.L. 251, as of December 31, 2016, the entity maintains two insurance policies that protect it against potential damages caused by infractions of the law, regulations and complementary rules that regulate insurance brokers. These insurance policies relate especially to non-compliance on the basis of acts, mistakes or omissions of brokers, representatives, agents or dependents of Banchile Corredores de Seguros Ltda.

The policies contracted are the following:

Matter insured |  | Amount Insured (UF) |
Responsibility for errors and omissions policy |  | 60,000 |
Civil responsibility policy |  | 500 |

(e) On January 30, 2014, the SVS brought charges against Banchile Corredores de Bolsa S.A. for the alleged infringement of Article 53 second paragraph of Law No. 18,045 (“Ley de Mercado de Valores”), for certain specific transactions performed during the years 2009, 2010 and 2011 related to Sociedad Química y Minera de Chile S.A.’s shares (SQM-B y SQM-A). In this regard, Article 53 second paragraph of Law No. 18.045 provides that “…no person may engage in transactions or induce or attempt to induce the purchase or sale of securities, whether or not governed by this Act, by means of any misleading or deceptive act, practice, mechanism or artifice….”

On October 30, 2014, the SVS imposed a fine of UF 50.000 (approximately U.S.$2.0 million as of December 31, 2014) on Banchile Corredores de Bolsa S.A. based on alleged infringement of Article 53 second paragraph of Law No. 18.045 for a specific transaction of SQM-A’s shares intermediated by Banchile Corredores de Bolsa S.A. in 2011. Banchile Corredores de Bolsa S.A. has filed a claim against that resolution before the 11th Santiago Civil Court requesting to void such fine. Afterwards, the cause was transferred to another trial at the 22nd Santiago Civil Court. The proceeding is currently at the evidence stage.

In accordance with the provisions policy, the company has not made provisions for this case because there has not yet been a judgment and the legal advisors in charge of the case believe that there are solid grounds for dismissal.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

28. Equity

(a) Authorized, subscribed and paid shares:

As of December 31, 2016, the paid-in capital of Banco de Chile is represented by 97,624,347,430 registered shares (96,129,146,433 in 2015), with no par value, subscribed and fully paid.

(b) Shares:

(b.1) On June 23, 2016 Banco de Chile approved the capitalization of 30% of the distributable net income obtained during the fiscal year ending December 31, 2015, through the issuance of fully paid-in shares, agreed in the Extraordinary Shareholders’ Meeting held on March 24, 2016, to increase the Bank’s capital in the amount of Ch$96,874,072,595 through the issuance of 1,495,200,997 fully paid-in shares, of no par value, payable under the distributable net income for the year 2015 that was not distributed as dividends as agreed at the Ordinary Shareholders’ Meeting held on the same day.

The issuance of fully paid-in shares was registered in the Securities Register of the SBIF with No. 4/2016, on June 16, 2016.

The Board of Directors of Banco de Chile, at the meeting No. 2,840, dated June 23, 2016, set July 7, 2016, as the date for issuance and distribution of the fully paid-in shares.

(b.2) The following table shows the share movements from December 31, 2014 to December 31, 2016:

|  | Total Ordinary Shares |
Total shares as of December 31, 2014 |  | 94,655,367,544 |
Capitalization of retained earnings |  | 1,473,778,889 |
Total shares as of December 31, 2015 |  | 96,129,146,433 |
Capitalization of retained earnings |  | 1,495,200,997 |
Total Shares as of December 31, 2016 |  | 97,624,347,430 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

28. Equity, continued:

(c) Shareholders’ composition:

As of December 31, 2015, the shareholder composition was as follows:

Corporate Name or Shareholder’s Name |  | Shares |  | % of Equity Holding |
Sociedad Administradora de la Obligación Subordinada SAOS S.A. |  | 28,593,701,789 |  | 29.75 |
LQ Inversiones Financieras S.A. |  | 25,008,633,509 |  | 26.02 |
Sociedad Matriz del Banco de Chile S.A. SM-Chile S.A. |  | 12,138,555,766 |  | 12.63 |
Other minority shareholders |  | 30,388,255,369 |  | 31.60 |
Total |  | 96,129,146,433 |  | 100.00 |

As of December 31, 2016, the shareholder composition was as follows:

Corporate Name or Shareholder’s Name |  | Shares |  | % of Equity Holding |
Sociedad Administradora de la Obligación Subordinada SAOS S.A. |  | 28,593,701,789 |  | 29.29 |
LQ Inversiones Financieras S.A. |  | 25,694,731,690 |  | 26.32 |
Sociedad Matriz del Banco de Chile S.A. SM-Chile S.A. |  | 12,138,561,434 |  | 12.43 |
Other minority shareholders |  | 31,197,352,517 |  | 31.96 |
Total |  | 97,624,347,430 |  | 100.00 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

28. Equity, continued:

(d) Approval and payment of dividends:

At the Ordinary Shareholders’ Meeting held on March 24, 2016, the Bank’s shareholders agreed to distribute and pay dividend No. 204 amounting to Ch$3.37534954173 per common share of Banco de Chile, with charge to net income for the year ended December 31, 2015. The amount of dividend paid was Ch$366,654 million.

At the Ordinary Shareholders’ Meeting held on March 26, 2015, the Bank’s shareholders agreed to distribute and pay dividend No. 203 amounting to Ch$3.42915880220 per common share of Banco de Chile, with charge to net income for the year ended December 31, 2014. The amount of dividend paid was Ch$367,445 million.

The following dividends were declared and paid by the Bank for the year ended as of December 31, 2014, 2015 and 2016:

|  | 2014 |  | 2015 |  | 2016 |
Dividends on ordinary shares MCh$ (*): |  | 368,120 |  | 367,445 |  | 366,654 |
Dividends per ordinary share Ch$(1): |  | 3.98 |  | 3.88 |  | 3.81 |

(*) This dividend per share is composed of the dividend paid to the Central Bank and common shareholders in the amounts of MCh$140,614 and MCh$226,040, respectively. The Central Bank has 29,161.4 million shares with a payment of Ch$4.8219279 per common share of Banco de Chile and for common shareholders the number of shares are 66,967.6 million with a payment of Ch$3.3753495 per common share of Banco de Chile.

(1) Dividends per share are calculated by dividing the amount of the dividend paid during each year by the previous year’s number of shares outstanding.

(e) Provision for minimum dividends:

The Chilean Corporations Law mandates a minimum distribution of 30% of distributable income. Accordingly, the Bank recorded a liability under the line item “Provisions” for an amount of MCh$165,675 (MCh$167,699 in December 31, 2015) against “Retained earnings”.

(f) Other comprehensive income:

The cumulative translation adjustment is generated from the Bank’s translation of its investments in foreign companies, as it records the effects of foreign currency translation for these items in equity. For the year ended December 31, 2016, this recorded a debit to equity in an amount of Ch$59 million (a credit to equity for Ch$2 million in 2015).

In accordance with Note No. 2(w), the fair market value adjustment for available-for-sale instruments is generated by fluctuations in the fair value of that portfolio, with a charge or credit to equity, net of deferred taxes (see Note No. 12). For the year ended 2016, there was a net debit to equity in an amount of Ch$39,770 million (a net credit to equity for Ch$4,886 million in 2015).

Cash flow hedge adjustment consists of the portion of income of hedge instruments registered in equity produced in a cash flow hedge. For the year ended December 31, 2016, there was a debit to equity in an amount of Ch$38,366 million (a credit to equity for Ch$7,728 million for the period 2015).

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

28. Equity, continued:

(g) Earnings per share:

Earnings per share is calculated by dividing the net profit for the year attributable to the ordinary equity holders of the Bank by the weighted average number of ordinary shares outstanding during the year.

The following table shows the income and share data used in the calculation of EPS:

|  | As of December 31, |
|  | 2014 |  | 2015 |  | 2016 |
Basic and diluted earnings per share: |  |  |  |  |  |  |  |
Net profits attributable to ordinary equity holders of the Bank |  | MCh$ | 595,518 |  | 609,903 |  | 575,051 |
Weighted average number of ordinary shares (*) |  |  | 97,624,347,430 |  | 97,624,347,430 |  | 97,624,347,430 |
Earnings per share |  | Ch$ | 6.10 |  | 6.25 |  | 5.89 |

(*) During 2014, 2015 and 2016, the Bank capitalized 1,480,323,553, 1,473,778,889 and 1,495,200,997 shares respectively, which are considered in the earnings per share calculation as if they had been outstanding during all periods presented.

During the periods presented the Bank did not have any instruments that could lead to a dilution of its ordinary shares.

There have been no transactions involving ordinary shares or potential ordinary shares between the reporting date and the date of the completion of these financial statements.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

29. Interest Revenue and Expenses:

(a) As of each year end, interest revenue is detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Commercial loans |  | 964,070 |  | 852,202 |  | 856,172 |
Consumer loans |  | 573,902 |  | 573,306 |  | 613,962 |
Residential mortgage loans |  | 497,258 |  | 469,633 |  | 447,582 |
Financial investments |  | 84,725 |  | 62,860 |  | 30,725 |
Repurchase agreements |  | 9,309 |  | 9,389 |  | 9,053 |
Loans and advances to banks |  | 18,938 |  | 28,267 |  | 32,280 |
Gain (loss) from accounting hedges |  | (106,496 | ) | (90,620 | ) | (76,378 | )
Other interest revenue |  | 3,898 |  | 3,420 |  | 3,596 |
Total |  | 2,045,604 |  | 1,908,457 |  | 1,916,992 |

During the year ended December 31, 2016, interest recorded in income from impaired loans amounted to Ch$5,629 million (Ch$10,126 million as of December 31, 2015).

(b) As of each year end, interest expenses are detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Savings accounts and time deposits |  | 434,882 |  | 341,955 |  | 376,541 |
Debt issued |  | 344,326 |  | 329,111 |  | 309,589 |
Other financial obligations |  | 3,873 |  | 2,249 |  | 1,916 |
Repurchase agreements |  | 9,581 |  | 7,216 |  | 6,223 |
Borrowings from financial institutions |  | 7,166 |  | 10,171 |  | 13,504 |
(Gain) loss from accounting hedges |  | (20,826 | ) | (20,256 | ) | (24,190 | )
Demand deposits |  | 8,643 |  | 8,658 |  | 6,241 |
Other interest expenses |  | 1,143 |  | 1,065 |  | 435 |
Total |  | 788,788 |  | 680,169 |  | 690,259 |

(c) As of each year end, loss from accounting hedge is the following:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Cash Flow hedge |  | (78,135 | ) | (64,821 | ) | (45,559 | )
Fair value hedge |  | (7,535 | ) | (5,543 | ) | (6,629 | )
Total |  | (85,670 | ) | (70,364 | ) | (52,188 | )

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

30. Income and Expenses from Fees and Commissions:

The income and expenses for fees and commissions shown in the Consolidated Statement of Comprehensive Income refers to the following items:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Income from fees and commissions |  |  |  |  |  |  |
Card services |  | 110,984 |  | 129,962 |  | 144,007 |
Investments in mutual funds and other |  | 65,199 |  | 76,843 |  | 79,853 |
Collections and payments |  | 49,374 |  | 52,657 |  | 49,362 |
Portfolio management |  | 37,719 |  | 39,276 |  | 41,954 |
Insurance brokerage |  | 19,674 |  | 23,258 |  | 28,036 |
Guarantees and letter of credit |  | 19,148 |  | 20,122 |  | 21,067 |
Use of distribution channel |  | 19,931 |  | 20,679 |  | 18,996 |
Trading and securities management |  | 13,813 |  | 14,701 |  | 13,666 |
Lines of credit and overdrafts |  | 20,844 |  | 13,400 |  | 5,795 |
Financial advisory services |  | 7,795 |  | 12,608 |  | 4,152 |
Other fees earned |  | 22,971 |  | 32,570 |  | 34,155 |
Total income from fees and commissions |  | 387,452 |  | 436,076 |  | 441,043 |
Expenses from fees and commissions |  |  |  |  |  |  |
Credit card transactions |  | (88,480 | ) | (100,231 | ) | (98,115 | )
Fees for interbank transactions |  | (11,779 | ) | (14,322 | ) | (10,361 | )
Fees for collections and payments |  | (6,423 | ) | (6,568 | ) | (6,427 | )
Fees for securities transactions |  | (2,851 | ) | (3,139 | ) | (3,969 | )
Sales force fees |  | (1,885 | ) | (1,343 | ) | (408 | )
Other fees |  | (3,846 | ) | (4,494 | ) | (492 | )
Total expenses from fees and commissions |  | (115,264 | ) | (130,097 | ) | (119,772 | )

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

31. Net Financial Operating Income:

The gain (losses) from trading and brokerage activities is detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Income on trading securities |  | 16,500 |  | 12,770 |  | 42,415 |
Gain (loss) from mark to market |  | 3,420 |  | (2,132 | ) | 9,554 |
Financial assets held-for-trading |  | 19,920 |  | 10,638 |  | 51,969 |
Sale of available-for-sale instruments |  | 18,102 |  | 8,861 |  | 65,320 |
Net (loss) gain of other transactions |  | (38 | ) | 1,687 |  | 752 |
Derivative instruments |  | (3,773 | ) | 19,096 |  | 5,604 |
Sale of loan portfolio |  | 993 |  | 4,130 |  | 4,930 |
Total |  | 35,204 |  | 44,412 |  | 128,575 |

32. Foreign Exchange Transactions, net:

The detail of foreign exchange transactions is the following:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Indexed foreign currency |  | (18,744 | ) | (177,468 | ) | 108,849 |
Translation difference, net |  | 20,493 |  | 21,410 |  | (6,074 | )
Gain (loss) from accounting hedges |  | 68,476 |  | 213,376 |  | (90,370 | )
Total |  | 70,225 |  | 57,318 |  | 12,405 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

33. Provisions for Loan Losses:

The changes during 2014, 2015 and 2016 are the following:

|  | Loans and |  | Loans to customers as of December 31, 2014 |  |  |  |  |  |  |
|  | advance to banks |  | Commercial loans |  | Mortgage loans |  | Consumer loans |  | Total |  | Financial Guarantees |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Provisions established: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individual provisions |  | — |  | (54,027 | ) | — |  | — |  | (54,027 | ) | (1,629 | ) | (55,656 | )
Group provisions |  | — |  | (46,061 | ) | (8,497 | ) | (198,017 | ) | (252,575 | ) | (120 | ) | (252,695 | )
Provisions established net |  | — |  | (100,088 | ) | (8,497 | ) | (198,017 | ) | (306,602 | ) | (1,749 | ) | (308,351 | )
Provisions released: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individual provisions |  | 476 |  | — |  | — |  | — |  | — |  | — |  | 476 |
Group provisions |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Provisions released net |  | 476 |  | — |  | — |  | — |  | — |  | — |  | 476 |
Recovery of written-off assets |  | — |  | 14,272 |  | 2,152 |  | 29,885 |  | 46,309 |  | — |  | 46,309 |
Provisions net allowances for credit risk |  | 476 |  | (85,816 | ) | (6,345 | ) | (168,132 | ) | (260,293 | ) | (1,749 | ) | (261,566 | )

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

33. Provisions for Loan Losses, continued:

|  | Loans and |  | Loans to customers as of December 31, 2015 |  |  |  |  |  |  |
|  | advance to banks |  | Commercial loans |  | Mortgage loans |  | Consumer loans |  | Total |  | Financial Guarantees |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Provisions established: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individual provisions |  | — |  | (53,946 | ) | — |  | — |  | (53,946 | ) | (3,723 | ) | (57,669 | )
Group provisions |  | — |  | (40,094 | ) | (8,537 | ) | (204,225 | ) | (252,856 | ) | (1,413 | ) | (254,269 | )
Provisions established net |  | — |  | (94,040 | ) | (8,537 | ) | (204,225 | ) | (306,802 | ) | (5,136 | ) | (311,938 | )
Provisions released: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individual provisions |  | 463 |  | — |  | — |  | — |  | — |  | 12,304 |  | 12,767 |
Group provisions |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Provisions released net |  | 463 |  | — |  | — |  | — |  | — |  | 12,304 |  | 12,767 |
Recovery of written-off assets |  | — |  | 18,011 |  | 1,895 |  | 33,043 |  | 52,949 |  | — |  | 52,949 |
Provisions net allowances for credit risk |  | 463 |  | (76,029 | ) | (6,642 | ) | (171,182 | ) | (253,853 | ) | 7,168 |  | (246,222 | )

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

33. Provisions for Loan Losses, continued:

|  | Loans and |  | Loans to customers as of December 31, 2016 |  |  |  |  |  |  |
|  | advance to banks |  | Commercial loans |  | Mortgage loans |  | Consumer loans |  | Total |  | Financial Guarantees |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Provisions established: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individual provisions |  | — |  | — |  | — |  | — |  | — |  | (5,944 | ) | (5,944 | )
Group provisions |  | — |  | (45,462 | ) | (6,932 | ) | (261,838 | ) | (314,232 | ) | — |  | (314,232 | )
Provisions established net |  | — |  | (45,462 | ) | (6,932 | ) | (261,838 | ) | (314,232 | ) | (5,944 | ) | (320,176 | )
Provisions released: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individual provisions |  | 94 |  | 7,924 |  | — |  | — |  | 7,924 |  | 2,575 |  | 10,593 |
Group provisions |  | — |  | — |  | — |  | — |  | — |  | 3,478 |  | 3,478 |
Provisions released net |  | 94 |  | 7,924 |  | — |  | — |  | 7,924 |  | 6,053 |  | 14,071 |
Recovery of written-off assets |  | — |  | 13,017 |  | 2,350 |  | 31,475 |  | 46,842 |  | — |  | 46,842 |
Provisions net allowances for credit risk |  | 94 |  | (24,521 | ) | (4,582 | ) | (230,363 | ) | (259,466 | ) | 109 |  | (259,263 | )

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34. Personnel Expenses:

Personnel expenses in 2014, 2015 and 2016 are detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Remuneration |  | 201,411 |  | 216,337 |  | 228,681 |
Bonuses and incentives (*) |  | 74,006 |  | 44,245 |  | 48,927 |
Variable Compensation |  | 29,367 |  | 36,855 |  | 39,013 |
Lunch and health benefits |  | 24,263 |  | 25,339 |  | 28,474 |
Gratifications |  | 21,604 |  | 22,703 |  | 24,355 |
Staff severance indemnities |  | 11,895 |  | 13,386 |  | 24,141 |
Training expenses |  | 2,639 |  | 2,546 |  | 2,020 |
Other personnel expenses |  | 19,327 |  | 19,977 |  | 22,307 |
Total |  | 384,512 |  | 381,388 |  | 417,918 |

(*) During 2014, we negotiated and finalized four-year collective bargaining agreements among Banco de Chile, Federación de Sindicatos, Sindicato Nacional y el Sindicato Nacional de Trabajadores Citibank NA. Additionally, our subsidiary Promarket S.A. finalized its collective bargaining process during August 2014, signing a Collective Bargaining Agreement for a period of three years. As result of these agreements, the agreed benefits were extended to non-union employees. In addition, the agreements generated a one-time expense in an amount of Ch$44,437 million.

35. Administrative Expenses:

As of December 31, 2014, 2015 and 2016, administrative expenses are detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
General administrative expenses |  | 178,796 |  | 194,159 |  | 209,299 |
Outsources services |  | 47,221 |  | 47,932 |  | 46,923 |
Marketing expenses |  | 29,917 |  | 32,509 |  | 32,781 |
Taxes, payroll taxes and contributions |  | 11,711 |  | 12,513 |  | 14,161 |
Board expenses |  | 2,892 |  | 2,861 |  | 3,180 |
Total |  | 270,537 |  | 289,974 |  | 306,344 |

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36. Depreciation, Amortization and Impairment:

(a) Amounts charged to income for depreciation and amortization during 2014, 2015 and 2016 are detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Depreciation and amortization |  |  |  |  |  |  |
Depreciation of property and equipment (Note No.15a and Note No. 16) |  | 22,149 |  | 21,206 |  | 24,694 |
Amortization of intangibles assets (Note No.14a) |  | 10,638 |  | 10,616 |  | 10,881 |
Total |  | 32,787 |  | 31,822 |  | 35,575 |

(b) As of December 31, 2014, 2015 and 2016, the impairment loss is detailed as follows:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Impairment loss |  |  |  |  |  |  |
Impairment loss on investment instruments |  | — |  | — |  | — |
Impairment loss on property and equipment (Note No.15a) |  | 1,965 |  | 204 |  | 274 |
Impairment loss on intangibles assets (Note No.14a) |  | 120 |  | 59 |  | — |
Total |  | 2,085 |  | 263 |  | 274 |

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37. Other Operating Income:

During 2014, 2015 and 2016, the Bank and its subsidiaries presented the following under other operating income:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Rental income |  | 8,083 |  | 8,537 |  | 8,671 |
Credit card income |  | 2,694 |  | 2,107 |  | 5,756 |
Expense recovery |  | 3,788 |  | 3,386 |  | 3,242 |
Income for assets received in lieu of payment |  | 1,223 |  | 1,569 |  | 2,978 |
Recovery from correspondent banks |  | 2,525 |  | 2,980 |  | 2,909 |
Release of provisions for contingencies |  | — |  | 280 |  | 120 |
Release of provisions |  | 2,318 |  | — |  | — |
Other |  | 6,580 |  | 6,627 |  | 4,899 |
Total |  | 27,211 |  | 25,486 |  | 28,575 |

38. Other Operating Expenses:

During 2014, 2015 and 2016, the Bank and its subsidiaries incurred the following other operating expenses:

|  | 2014 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Provisions for contingencies |  | 7,750 |  | 6,360 |  | 6,880 |
Card administration |  | 949 |  | 3,373 |  | 3,921 |
Provision for other assets |  | 4,082 |  | 2,361 |  | 3,703 |
Write-offs for operating risks |  | 5,076 |  | 4,844 |  | 3,359 |
Assets received in lieu of payment |  | 12,852 |  | — |  | — |
Other |  | 6,730 |  | 5,893 |  | 9,073 |
Total |  | 37,439 |  | 22,831 |  | 26,936 |

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39. Related Party Transactions:

Related parties are considered to be those natural or legal persons who are in positions to directly or indirectly have significant influence through their ownership or management of the Bank and its subsidiaries.

According to the above, the Bank considers natural or legal persons to be related parties when they have direct or indirect participation through third parties’ participation in Bank ownership, where such participation exceeds 5% of the shares, and people who, regardless of ownership, have authority and responsibility for planning, management and control of the activities of the Bank or any of its subsidiaries. Related parties are also companies in which the parties related by ownership or management authority to the Bank have share ownership that equals to or exceeds 5% or in which they hold position of director, general manager or an equivalent position.

Article 89 of the Chilean Corporations Law, which also applies to banks, provides that any transaction with a related party must take place in conditions of equity similar to those normally prevailing in the market.

Article 147 of the Chilean Corporations Law provides that a public company may only enter into transactions with related parties if it (i) contributes to the social interest, (ii) adjusts the price, terms and conditions to those prevailing in the market at the time of approval and (iii) complies with the requirements and procedures stated in the same standard.

Moreover, Article 84 of the General Banking Law establishes limits for credits granted to related parties and prohibits granting loans to directors, managers or general representatives of the bank.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

39. Related Party Transactions, continued:

(a) Loans to related parties:

The following table details loans and accounts receivable and contingent loans, corresponding to related entities.

|  | Production Companies (*) |  | Investment Companies (**) |  | Individuals (***) |  | Total |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Loans and accounts receivable: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 289,803 |  | 287,512 |  | 40,916 |  | 27,800 |  | 7,570 |  | 8,290 |  | 338,289 |  | 323,602 |
Residential mortgage loans |  | — |  | — |  | — |  | — |  | 27,678 |  | 31,898 |  | 27,678 |  | 31,898 |
Consumer loans |  | — |  | — |  | — |  | — |  | 5,682 |  | 6,494 |  | 5,682 |  | 6,494 |
Gross loans |  | 289,803 |  | 287,512 |  | 40,916 |  | 27,800 |  | 40,930 |  | 46,682 |  | 371,649 |  | 361,994 |
Provision for loan losses |  | (921 | ) | (924 | ) | (79 | ) | (45 | ) | (248 | ) | (292 | ) | (1,248 | ) | (1,261 | )
Net loans |  | 288,882 |  | 286,588 |  | 40,837 |  | 27,755 |  | 40,682 |  | 46,390 |  | 370,401 |  | 360,733 |
Off balance sheet accounts: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Guarantees |  | 11,501 |  | 12,943 |  | 46 |  | 44 |  | — |  | — |  | 11,547 |  | 12,987 |
Letters of credits |  | 487 |  | 165 |  | — |  | — |  | — |  | — |  | 487 |  | 165 |
Foreign letters of credits |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Banks guarantees |  | 63,247 |  | 42,320 |  | 2,473 |  | 1,540 |  | — |  | — |  | 65,720 |  | 43,860 |
Immediately available credit lines |  | 60,002 |  | 66,784 |  | 24,470 |  | 1,760 |  | 15,319 |  | 15,908 |  | 99,791 |  | 84,452 |
Total off balance sheet account |  | 135,237 |  | 122,212 |  | 26,989 |  | 3,344 |  | 15,319 |  | 15,908 |  | 177,545 |  | 141,464 |
Provision for contingencies loans |  | (117 | ) | (143 | ) | (1 | ) | (1 | ) | — |  | — |  | (118 | ) | (144 | )
Off balance sheet account, net |  | 135,120 |  | 122,069 |  | 26,988 |  | 3,343 |  | 15,319 |  | 15,908 |  | 177,427 |  | 141,320 |
Amount covered by Collateral |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mortgage |  | 88,140 |  | 93,050 |  | 7,619 |  | 7,452 |  | 39,657 |  | 48,272 |  | 135,416 |  | 148,774 |
Warrant |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Pledge |  | — |  | 2,900 |  | — |  | — |  | 3 |  | 3 |  | 3 |  | 2,903 |
Others (****) |  | 84,913 |  | 26,330 |  | 11,873 |  | 8,816 |  | 1,704 |  | 1,737 |  | 98,490 |  | 36,883 |
Total collateral |  | 173,053 |  | 122,280 |  | 19,492 |  | 16,268 |  | 41,364 |  | 50,012 |  | 233,909 |  | 188,560 |

(*) Operating companies are legal entities which comply with the following conditions:

(i) They engage in operating activities and generate a separable flow of income,

(ii) Less than 50% of their assets are trading securities or investments.

(**) Investment companies include those legal entities that do not comply with the conditions for operating companies and are profit-oriented.

(***) Individuals include key members of the management, who directly or indirectly possess the authority and responsibility of planning, administrating and controlling the activities of the organization, including directors. This category also includes their family members who are expected to have an influence or to be influenced by such individuals in their interactions with the organization.

(****) These guarantees correspond mainly to shares and other financial guarantees.

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39. Related Party Transactions, continued:

(b) Other assets and liabilities with related parties:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Assets |  |  |  |  |
Cash and due from banks |  | 222 |  | 51,222 |
Transactions in the course of collection |  | — |  | 7,537 |
Derivative instruments |  | 112,370 |  | 147,046 |
Financial assets |  | 7,454 |  | 15,129 |
Other assets |  | 32,028 |  | 50,691 |
Total |  | 152,074 |  | 271,625 |
Liabilities |  |  |  |  |
Demand deposits |  | 139,313 |  | 194,503 |
Transactions in the course of payment |  | — |  | 5,637 |
Cash collateral on securities lent and repurchase agreements |  | — |  | 34,710 |
Savings accounts and time deposits |  | 300,868 |  | 267,925 |
Derivative instruments |  | 101,433 |  | 151,398 |
Borrowings from financial institutions |  | 321,374 |  | 242,405 |
Other liabilities |  | 11,617 |  | 60,307 |
Total |  | 874,605 |  | 956,885 |

(c) Income and expenses from related party transactions:

|  | 2015 |  | 2016 |
|  | Income |  | Expense |  | Income |  | Expense |
Type of income or expense recognized |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Interest and revenue expenses |  | 23,830 |  | 14,166 |  | 18,861 |  | 15,941 |
Fees and commission income |  | 54,094 |  | 45,291 |  | 66,387 |  | 54,180 |
Net financial operating income (*) |  | 276,154 |  | 224,328 |  | 466,614 |  | 468,137 |
Provision for credit risk |  | — |  | 230 |  | 290 |  | — |
Operating expenses |  | — |  | 115,231 |  | — |  | 85,979 |
Other income and expenses |  | 486 |  | 29 |  | 458 |  | 30 |
Total |  | 354,564 |  | 399,275 |  | 552,610 |  | 624,267 |

(*) The increase is due to derivative operations cleared by Comder Contraparte Central S.A. (related entity), whose operations began in July 2015. This process has implied that part of the derivative contracts, initially closed with a local counterpart bank (unrelated), have been novated to said institution to make a centralized clearing of the same.

(d) Payments to key management personnel:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Remunerations |  | 3,615 |  | 3,985 |
Short-term benefits |  | 3,420 |  | 4,502 |
Contract termination indemnity |  | — |  | 2,434 |
Stock-based benefits |  | — |  | — |
Total |  | 7,035 |  | 10,921 |

|  | N° of executives |
Position |  | 2015 |  | 2016 |
CEO |  | 1 |  | 1 |
CEOs of subsidiaries |  | 7 |  | 6 |
Division Managers |  | 11 |  | 14 |
Total |  | 19 |  | 21 |

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39. Related Party Transactions, continued:

(e) Directors’ expenses and remunerations:

|  | Remunerations |  | Fees for attending Board meetings |  | Fees for attending Committees and Subsidiary Board meetings (1) |  | Consulting |  | Total |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
Name of Directors |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Pablo Granifo Lavín |  | 397 | (*) | 543 | (*) | 50 |  | 49 |  | 363 |  | 388 |  | — |  | — |  | 810 |  | 980 |
Andrónico Luksic Craig |  | 162 |  | 169 |  | 12 |  | 11 |  | — |  | — |  | — |  | — |  | 174 |  | 180 |
Jorge Awad Mehech |  | 54 |  | 56 |  | 25 |  | 27 |  | 102 |  | 97 |  | — |  | — |  | 181 |  | 180 |
Gonzalo Menéndez Duque |  | 54 |  | 56 |  | 21 |  | 25 |  | 114 |  | 116 |  | 27 |  | 25 |  | 216 |  | 222 |
Jaime Estévez Valencia |  | 54 |  | 56 |  | 26 |  | 27 |  | 128 |  | 141 |  | — |  | — |  | 208 |  | 224 |
Rodrigo Manubens Moltedo |  | 54 |  | 56 |  | 26 |  | 23 |  | 56 |  | 46 |  | — |  | — |  | 136 |  | 125 |
Jorge Ergas Heymann |  | 54 |  | 56 |  | 18 |  | 13 |  | 47 |  | 44 |  | — |  | — |  | 119 |  | 113 |
Francisco Pérez Mackenna |  | 54 |  | 56 |  | 21 |  | 19 |  | 70 |  | 61 |  | — |  | — |  | 145 |  | 136 |
Thomas Fürst Freiwirth |  | 54 |  | 56 |  | 20 |  | 20 |  | 41 |  | 37 |  | — |  | — |  | 115 |  | 113 |
Jean-Paul Luksic Fontbona |  | 54 |  | 56 |  | 11 |  | 7 |  | — |  | — |  | — |  | — |  | 65 |  | 63 |
Others |  | — |  | — |  | — |  | — |  | 153 |  | 150 |  | — |  | — |  | 153 |  | 150 |
Total |  | 991 |  | 1,160 |  | 230 |  | 221 |  | 1,074 |  | 1,080 |  | 27 |  | 25 |  | 2,322 |  | 2,486 |

(1) It includes fees paid to members of the Advisory Committee of Banchile Corredores de Seguros Ltda. of MCh$17 (MCh$17 in 2015).

(*) It includes a provision of MCh$374 (MCh$235 in 2015) for an incentive subject to achieving the Bank’s forecasted earnings.

Fees paid for advisory services to the Board of Directors amount to MCh$537 (MCh$409 in 2015).

Travel and other related expenses amount to MCh$146 (MCh$130 in 2015).

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40. Fair Value of Financial Assets and Liabilities:

Banco de Chile and its subsidiaries have defined a corporate framework for the Fair Value measurement and control to accomplish the Fair Value process according to local regulations, market standards and best practices in the industry. This framework is contained in Banco de Chile’s Fair Value Policy.

One of the most important definitions in this framework is the Product Control Unit (PCU) function. This area is independent from both the principal management and the business unit, and reports to the CFO of Banco de Chile. This area is responsible for the independent verification of Profit and Losses, and Fair Value measurement and control for all Treasury transactions; Trading, Funding and gapping and Investments deals.

To accomplish the measurements and controls, Banco de Chile and its subsidiaries, take into account at least the following aspects:

(a) Industry standards of fair value measurements.

In the fair value calculation process, standard methodologies are used; closing prices, discounted cash flows and option models. In the options case, Black-Scholes model is used. The input parameters are rates, prices and volatility levels for each term and market factor that trade in the local and international markets.

(b) Quoted prices in active markets.

The fair value for instruments with quoted prices in active markets is determined using daily quotes from electronic systems information such as Bloomberg, Bolsa de Comercio de Santiago, LVA and Risk America terminals. This quote represents the price at which instruments are frequently bought and sold in financial markets.

(c) Valuation techniques

If there is no market quotes in active markets for the financial instrument, valuation techniques will be used to determine the fair value.

Due to the fact that fair value models require a set of market parameters as inputs, it is part of the fair value process to maximize the utilization based on observable quoted prices or derived from similar instruments in active markets. Nevertheless there are some cases for which neither quoted prices nor derived prices are available; in these cases external data from specialized providers, price for similar transactions and historical information it is used for validate the parameters that will be used as inputs.

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40. Fair Value of Financial Assets and Liabilities, continued:

(d) Fair value adjustments.

Part of the fair value process consists of adjustment, to take into account bid/offer spreads. This adjustment is calculated and analyzed by the PCU and Risk Market areas.

The bid/offer spread adjustment reflects the expected impact on fair value due to close long or short positions in a specific market factor and term, valuated at midpoint. For example, long positions in an asset will be impacted in order to reflect the fact that when selling the position it will be quoted at bid instead at midpoint. For the bid/offer spread adjustment, market quotes or indicative prices for each position, instrument, currency and term are used. Bid, mid and offer market quotes are considered.

(e) Fair value control.

To ensure that the market input parameters that Banco de Chile is using for fair value calculations represent the state of the market and the best estimate of fair value, the PCU unit runs on a daily basis an independent verification of prices and rates. This process aims to set a preventive control on the official market parameters provided by the respective business area. A comparative control based on Mark-to-Market differences, using one set of inputs prepared by the business area and one set prepared by the PCU, is conducted before fair value calculations. The output of this process is a set of differences in fair value by currency, product and portfolio. These differences are compared with specific ranges by grouping level; currency, product and portfolio.

In the event that significant differences are detected, these differences are measured and scaled according to the amount of materiality for each grouping level, ranging from a single report to the trader to a report presented to the Board. These ranges of materiality control are approved by the Assets and Liabilities Committee (ALCO).

Complementary and in parallel, the PCU generates daily reports of Profit and Loss (“P&L”) and risk market exposure. These two kinds of reports allows for adequate control and consistency in the parameters used in valuations and backwards looking revisions.

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40. Fair Value of Financial Assets and Liabilities, continued:

(f) Judgmental analysis and information to Senior Management.

In particular, in cases where there are no market quotations for the instrument, similar transaction prices, nor indicative parameters, a reasoned analysis and specific controls should be made to estimate the fair value of the operation or transaction. Banco de Chile’s framework for fair value, described in the Fair Value Policy approved by the Board of Banco de Chile, establishes the approval level process required to operate these kinds of instruments, when there is no market information or fair value cannot be inferred from prices or rates.

(i) Fair value hierarchy

Banco de Chile and subsidiaries, taking into account the preceding statements, classify all the financial instruments among the following levels:

Level 1: Observable, quoted price in active markets for the same instrument or specific type of transaction to be evaluated.

In this level, the following instruments are considered: currency futures, Chilean Central Bank and Treasury securities, mutual fund investments and equity.

For the Chilean Central Bank and Treasury securities, all instruments that belong to one of the following benchmark groups will be considered as Level 1: Pesos-02, Pesos-05, Pesos-07, Pesos-10, UF-02, UF-05, UF-07, UF-10, UF-20, UF-30. A benchmark group is composed by a number of instruments that have similar duration and share the same quoted price within the group. This condition allows for a greater depth of market, assuring daily observable quotes.

For each and every one of these instruments there exists daily observable market valuation parameters; internal rates of return and closing prices, respectively; therefore no assumptions are needed to calculate the fair value. For currency futures as well as mutual funds and equity, to determine fair value, the multiplication of closing prices by the number of instruments is used. For Chilean Central Bank and Treasury securities the internal rate of return is used to discount every cash flow and obtain the fair value of each instrument. For mutual funds and equity, the current price multiplied by the quantity of instruments is used to calculate the fair value.

The preceding described methodology corresponds to the one utilized for the Bolsa de Comercio de Santiago (Santiago’s main Exchange) and is recognized as the standard in the market.

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40. Fair Value of Financial Assets and Liabilities, continued:

(i) Fair value hierarchy, continued:

Level 2: Valuation techniques whose inputs are those other than quoted prices included within Level 1 and that are observable for assets or liabilities, either directly or indirectly. For instruments in this level, the valuation is performed based on an inference from observable market parameters; such quoted prices for similar instruments in active markets. In this level the following inputs are included:

a) Quoted prices for similar assets or liabilities in active markets.

b) Quoted prices for identical or similar assets or liabilities in markets that are not active.

c) Inputs other than quoted prices that are observable for the asset or liability.

d) Inputs that are derived principally from or corroborated by observable market data.

This level is composed mostly of currency and rate derivatives, bank’s debt securities, debt of Chilean and foreign companies, mortgage claims, money market instruments and less liquid Chilean Central Bank and Treasury securities.

For derivatives the fair value process depends upon whether this value is impacted by volatility as a relevant market factor; if that is the case, the Black-Scholes-Merton type of formula is used. For the rest of the derivatives, namely swaps and forwards, net present value through discounted cash flows is used. For securities classified as level 2, the obtained internal rate of return is used to discount every cash flow and obtain the fair value of each instrument, for each currency.

In the event that there is no observable price for an instrument in a specific term, the price will be inferred from the interpolation between periods that do have observable quoted price in active markets. These models incorporate various market variables, including foreign exchange rates and interest rate curves.

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40. Fair Value of Financial Assets and Liabilities, continued:

(i) Fair value hierarchy, continued:

Valorization Techniques and Inputs:

Type of Financial Instrument |  | Valuation Method |  | Description: Inputs and Sources
Local Bank and Corporate Bonds |  | Discounted cash flows model |  | Prices are provided by third party price providers that are widely used in the Chilean market. Model is based on a Base Yield (Central Bank Bonds) and issuer spread. The model is based on daily prices and risk/maturity similarities between Instruments.
Offshore Bank and Corporate Bonds |  | Discounted cash flows model |  | Prices are provided by third party price providers that are widely used in the Chilean market. Model is based on daily prices.
Local Central Bank and Treasury Bonds |  | Discounted cash flows model |  | Prices are provided by third party price providers that are widely used in the Chilean market. Model is based on daily prices.
Mortgage Notes |  | Discounted cash flows model |  | Prices are provided by third party price providers that are widely used in the Chilean market. Model is based on a Base Yield (Central Bank Bonds) and issuer spread. The model takes into consideration daily prices and risk/maturity similarities between instruments.
Time Deposits |  | Discounted cash flows model |  | Prices are provided by third party price providers that are widely used in the Chilean market. Model is based on daily prices and considers risk/maturity similarities between instruments.
Cross Currency Swaps, Interest Rate Swaps, FX Forwards, Inflation Forwards |  | Discounted cash flows model |  | Zero Coupon rates are calculated by using the bootstrapping method over swap rates. Offshore rates and spreads are obtained from third party price providers that are widely used in the Chilean market. Forward Points, Inflation forecast and local swap rates are provided by market brokers that are widely used in the Chilean market.
FX Options |  | Black-Scholes Model |  | Prices for volatility surface estimates are obtained from market brokers that are widely used in the Chilean market.

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40. Fair Value of Financial Assets and Liabilities, continued:

(i) Fair value hierarchy, continued:

Level 3: These are financial instruments whose fair value is determined using unobservable inputs. An adjustment to an input that is significant to the entire measurement can result in a fair value measurement classified within Level 3 of the fair value hierarchy if the adjustment is using significant unobservable data entry.

Instruments classified as level 3 correspond to Corporate Debt issued mainly by Chilean and foreign companies, issued both in Chile and abroad.

Valorization Techniques and Inputs:

Type of Financial Instrument |  | Valuation Method |  | Description: Inputs and Sources
Local Bank and Corporate Bonds |  | Discounted cash flows model |  | Prices are provided by third party price providers that are widely used in the Chilean market. (input is not observable by the market)
|  |  |  | Model is based on a Base Yield (Central Bank Bonds) and issuer spread.
|  |  |  | The model is based on daily prices and risk/maturity similarities between instruments.
Offshore Bank and Corporate Bonds |  | Discounted cash flows model |  | Prices are provided by third party price providers that are widely used in the Chilean market. (input is not observable by the market)
|  |  |  | Model is based on daily prices.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

40. Fair Value of Financial Assets and Liabilities, continued:

(ii) Level hierarchy classification and figures

The following table shows the figures by hierarchy, for instruments recorded at fair value in the statement of financial position.

|  | Level 1 |  | Level 2 |  | Level 3 |  | Total |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Financial assets held-for-trading |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
From the Chilean government and Central Bank |  | 122,920 |  | 82,560 |  | 126,996 |  | 399,786 |  | — |  | — |  | 249,916 |  | 482,346 |
Other instruments issued in Chile |  | 10,420 |  | 673 |  | 565,210 |  | 887,594 |  | 18,028 |  | 8,960 |  | 593,658 |  | 897,227 |
Instruments issued abroad |  | — |  | 385 |  | — |  | — |  | — |  | — |  | — |  | 385 |
Subtotal |  | 133,340 |  | 83,618 |  | 692,206 |  | 1,287,380 |  | 18,028 |  | 8,960 |  | 843,574 |  | 1,379,958 |
Derivative contracts for trading purposes |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Forwards |  | — |  | — |  | 180,616 |  | 163,716 |  | — |  | — |  | 180,616 |  | 163,716 |
Swaps |  | — |  | — |  | 739,777 |  | 709,091 |  | — |  | — |  | 739,777 |  | 709,091 |
Call options |  | — |  | — |  | 1,878 |  | 1,558 |  | — |  | — |  | 1,878 |  | 1,558 |
Put options |  | — |  | — |  | 680 |  | 1,584 |  | — |  | — |  | 680 |  | 1,584 |
Futures |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | — |  | — |  | 922,951 |  | 875,949 |  | — |  | — |  | 922,951 |  | 875,949 |
Hedge derivative contracts |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Fair value hedge (Swaps) |  | — |  | — |  | 279 |  | 218 |  | — |  | — |  | 279 |  | 218 |
Cash flow hedge (Swaps) |  | — |  | — |  | 203,892 |  | 63,482 |  | — |  | — |  | 203,892 |  | 63,482 |
Subtotal |  | — |  | — |  | 204,171 |  | 63,700 |  | — |  | — |  | 204,171 |  | 63,700 |
Total |  | — |  | — |  | 1,127,122 |  | 939,649 |  | — |  | — |  | 1,127,122 |  | 939,649 |
Financial assets available-for-sale(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
From the Chilean government and Central Bank |  | 15,321 |  | — |  | 71,187 |  | 59,200 |  | — |  | — |  | 86,508 |  | 59,200 |
Other instruments issued in Chile |  | — |  | — |  | 742,986 |  | 238,038 |  | 96,125 |  | 76,059 |  | 839,111 |  | 314,097 |
Instruments issued abroad |  | 81,644 |  | 1,173 |  | — |  | — |  | — |  | — |  | 81,644 |  | 1,173 |
Subtotal |  | 96,965 |  | 1,173 |  | 814,173 |  | 297,238 |  | 96,125 |  | 76,059 |  | 1,007,263 |  | 374,470 |
Other assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mutual fund investments |  | 23,080 |  | 25,823 |  | — |  | — |  | — |  | — |  | 23,080 |  | 25,823 |
Subtotal |  | 23,080 |  | 25,823 |  | — |  | — |  | — |  | — |  | 23,080 |  | 25,823 |
Total |  | 253,385 |  | 110,614 |  | 2,633,501 |  | 2,524,267 |  | 114,153 |  | 85,019 |  | 3,001,039 |  | 2,719,900 |
Financial liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Derivative contracts for trading purposes |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Forwards |  | — |  | — |  | 204,354 |  | 136,101 |  | — |  | — |  | 204,354 |  | 136,101 |
Swaps |  | — |  | — |  | 852,569 |  | 771,575 |  | — |  | — |  | 852,569 |  | 771,575 |
Call options |  | — |  | — |  | 3,658 |  | 1,960 |  | — |  | — |  | 3,658 |  | 1,960 |
Put options |  | — |  | — |  | 546 |  | 858 |  | — |  | — |  | 546 |  | 858 |
Futures |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Other |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | — |  | — |  | 1,061,127 |  | 910,494 |  | — |  | — |  | 1,061,127 |  | 910,494 |
Hedge derivative contracts |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Fair value hedge (Swaps) |  | — |  | — |  | 14,549 |  | 10,293 |  | — |  | — |  | 14,549 |  | 10,293 |
Cash flow hedge (Swaps) |  | — |  | — |  | 3,666 |  | 45,722 |  | — |  | — |  | 3,666 |  | 45,722 |
Subtotal |  | — |  | — |  | 18,215 |  | 56,015 |  | — |  | — |  | 18,215 |  | 56,015 |
Total |  | — |  | — |  | 1,079,342 |  | 966,509 |  | — |  | — |  | 1,079,342 |  | 966,509 |

(1) As of December 31, 2016, 89% of instruments of level 3 have denomination “Investment Grade”. Also, 100% of total of these financial instruments correspond to domestic issuers.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

40. Fair Value of Financial Assets and Liabilities, continued:

(iii) Level 3 Reconciliation

The following tables show the reconciliation between the beginning and ending balances of instruments classified as Level 3, whose fair value is reflected in the financial statements.

|  | 2015 |
|  | Balance as of January 1, 2015 |  | Gain (Loss) Recognized in Income (1) |  | Gain (Loss) Recognized in Equity (2) |  | Purchases |  | Sales |  | Transfer from Level 1 and 2 |  | Transfer to Level 1 and 2 |  | Balance as of December 31, 2015 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Financial assets held-for-trading: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other instruments issued in Chile |  | 1,401 |  | (26 | ) | — |  | 18,055 |  | (51 | ) | — |  | (1,351 | ) | 18,028 |
Subtotal |  | 1,401 |  | (26 | ) | — |  | 18,055 |  | (51 | ) | — |  | (1,351 | ) | 18,028 |
Available-for-Sale Instruments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other instruments issued in Chile |  | 179,378 |  | 11,230 |  | (775 | ) | 213 |  | (101,213 | ) | 13,336 |  | (6,044 | ) | 96,125 |
Instruments issued abroad |  | 1,938 |  | 103 |  | 56 |  | — |  | (2,097 | ) | — |  | — |  | — |
Subtotal |  | 181,316 |  | 11,333 |  | (719 | ) | 213 |  | (103,310 | ) | 13,336 |  | (6,044 | ) | 96,125 |
Total |  | 182,717 |  | 11,307 |  | (719 | ) | 18,268 |  | (103,361 | ) | 13,336 |  | (7,395 | ) | 114,153 |

|  | 2016 |
|  | Balance as of January 1, 2016 |  | Gain (Loss) Recognized in Income (1) |  | Gain (Loss) Recognized in Equity (2) |  | Purchases |  | Sales |  | Transfer from Level 1 and 2 |  | Transfer to Level 1 and 2 |  | Balance as of December 31, 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Financial assets held-for-trading: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other instruments issued in Chile |  | 18,028 |  | 28 |  | — |  | 8,946 |  | (18,042 | ) | — |  | — |  | 8,960 |
Subtotal |  | 18,028 |  | 28 |  | — |  | 8,946 |  | (18,042 | ) | — |  | — |  | 8,960 |
Available-for-Sale Instruments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other instruments issued in Chile |  | 96,125 |  | (5,871 | ) | 818 |  | 19,324 |  | (31,744 | ) | 111 |  | (2,704 | ) | 76,059 |
Instruments issued abroad |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 96,125 |  | (5,871 | ) | 818 |  | 19,324 |  | (31,744 | ) | 111 |  | (2,704 | ) | 76,059 |
Total |  | 114,153 |  | (5,843 | ) | 818 |  | 28,270 |  | (49,786 | ) | 111 |  | (2,704 | ) | 85,019 |

(1) It is recorded in the income statement under “Net financial operating income”

(2) It is recorded in Equity under “Other Comprehensive Income”

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

40. Fair Value of Financial Assets and Liabilities, continued:

(iv) Transfers between levels

The following tables show transfers between levels for financial assets and liabilities whose fair value is recorded in the consolidated financial statements:

|  | Transfers from level 1 to level 2 |
|  | 2015 |
Financial assets |  | MCh$ |
Financial assets held-for-trading instruments |  |  |
From the Chilean Government and Central Bank |  | — |
Financial assets Available-for-sale instruments |  |  |
From the Chilean Government and Central Bank |  | — |

|  | Transfers from level 2 to level 1 |
|  | 2015 |
Financial assets |  | MCh$ |
Financial assets held-for-trading instruments |  |  |
From the Chilean Government and Central Bank |  | — |
Financial assets Available-for-sale instruments |  |  |
From the Chilean Government and Central Bank |  | 15,322 |

|  | Transfers from level 1 to level 2 |
|  | 2016 |
Financial assets |  | MCh$ |
Financial assets held-for-trading instruments |  |  |
From the Chilean Government and Central Bank |  | — |
Financial assets Available-for-sale instruments |  |  |
From the Chilean Government and Central Bank |  | — |

|  | Transfers from level 2 to level 1 |
|  | 2016 |
Financial assets |  | MCh$ |
Financial assets held-for-trading instruments |  |  |
From the Chilean Government and Central Bank |  | — |
Financial assets Available-for-sale instruments |  |  |
From the Chilean Government and Central Bank |  | 15,217 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

40. Fair Value of Financial Assets and Liabilities, continued:

(v) Sensitivity of level 3 instruments to changes in key assumptions of the input parameters for the valuation model

The following table shows the impact on the fair value of Level 3 financial instruments using alternative assumptions that are reasonably possible. It is believed that the positive and negative impacts are similar:

|  | As of December 31, 2015 |  | As of December 31, 2016 |
|  | Level 3 |  | Sensitivity to changes in key assumptions of models |  | Level 3 |  | Sensitivity to changes in key assumptions of models |
Financial Assets |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial assets held-for-trading |  |  |  |  |  |  |  |  |
Other instruments issued in Chile |  | 18,028 |  | (445 | ) | 8,960 |  | (176 | )
Subtotal |  | 18,028 |  | (445 | ) | 8,960 |  | (176 | )
Financial assets available-for-sale |  |  |  |  |  |  |  |  |
Other instruments issued in Chile |  | 96,125 |  | (1,969 | ) | 76,059 |  | (1,255 | )
Instruments issued abroad |  | — |  | — |  | — |  | — |
Subtotal |  | 96,125 |  | (1,969 | ) | 76,059 |  | (1,255 | )
Total |  | 114,153 |  | (2,414 | ) | 85,019 |  | (1,431 | )

With the purpose to determine the sensitivity of the financial investments to changes in significant market factors, the Bank has made alternative calculations at fair value, changing those key parameters for the valuation and which are not directly observable in screens. In the case of financial assets presented in the table above, which corresponds to bank bonds and corporate bonds, input prices, prices based on broker quotes or runs were used, considering that these instruments do not have current prices or observables. Prices are generally calculated as a base rate plus a spread. For local bonds, this was determined by applying only a 10% impact on the price, while for offshore bonds this was determined by applying only a 10% impact on the spread because the base rate is hedged with instruments on interest rate swaps so-called hedge accounting. The impact of 10% is considered a reasonable move considering the market performance of these instruments and comparing it against the adjustment bid/offer that is provided for by these instruments.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

40. Fair Value of Financial Assets and Liabilities, continued:

(vi) Other assets and liabilities not measured at fair value

The following table summarizes the fair values of the Bank’s main financial assets and liabilities that are not recorded at fair value in the Statement of Financial Position. The values shown in this note do not attempt to estimate the value of the Bank’s income-generating assets, nor forecast their future behavior. The estimated fair value is as follows:

|  | Book Value |  | Fair Value |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Assets |  |  |  |  |  |  |  |  |
Cash and due from banks |  | 1,361,222 |  | 1,408,167 |  | 1,361,222 |  | 1,408,167 |
Transactions in the course of collection |  | 319,679 |  | 206,972 |  | 319,679 |  | 206,972 |
Cash collateral on securities borrowed and reverse repurchase agreements |  | 46,164 |  | 55,703 |  | 46,164 |  | 55,703 |
Subtotal |  | 1,727,065 |  | 1,670,842 |  | 1,727,065 |  | 1,670,842 |
Loans and advances to banks |  |  |  |  |  |  |  |  |
Domestic banks |  | 45,222 |  | 208,354 |  | 45,222 |  | 208,354 |
Chilean Central Bank |  | 1,000,433 |  | 700,341 |  | 1,000,433 |  | 700,341 |
Foreign banks |  | 349,889 |  | 264,492 |  | 349,889 |  | 264,492 |
Subtotal |  | 1,395,544 |  | 1,173,187 |  | 1,395,544 |  | 1,173,187 |
Loans to customers, net |  |  |  |  |  |  |  |  |
Commercial loans |  | 14,101,661 |  | 14,226,761 |  | 13,859,949 |  | 13,998,477 |
Residential mortgage loans |  | 6,374,981 |  | 6,892,019 |  | 6,625,557 |  | 7,313,953 |
Consumer loans |  | 3,546,341 |  | 3,724,875 |  | 3,525,034 |  | 3,728,302 |
Subtotal |  | 24,022,983 |  | 24,843,655 |  | 24,010,540 |  | 25,040,732 |
Total |  | 27,145,592 |  | 27,687,684 |  | 27,133,149 |  | 27,884,761 |
Liabilities |  |  |  |  |  |  |  |  |
Current accounts and other demand deposits |  | 8,327,048 |  | 8,321,148 |  | 8,327,048 |  | 8,321,148 |
Transactions in the course of payment |  | 35,475 |  | 25,702 |  | 35,475 |  | 25,702 |
Cash collateral on securities lent and reverse repurchase agreements |  | 184,131 |  | 216,817 |  | 184,131 |  | 216,817 |
Saving accounts and time deposits |  | 9,907,692 |  | 10,552,901 |  | 9,902,468 |  | 10,563,751 |
Borrowings from financial institutions |  | 1,529,627 |  | 1,040,026 |  | 1,522,667 |  | 1,036,091 |
Other financial obligations |  | 173,081 |  | 186,199 |  | 173,081 |  | 186,199 |
Subtotal |  | 20,157,054 |  | 20,342,793 |  | 20,144,870 |  | 20,349,708 |
Debt issued |  |  |  |  |  |  |  |  |
Letters of credit for residential purposes |  | 39,568 |  | 28,893 |  | 41,849 |  | 30,918 |
Letters of credit for general purposes |  | 6,813 |  | 4,021 |  | 7,206 |  | 4,303 |
Bonds |  | 5,270,214 |  | 5,431,575 |  | 5,302,742 |  | 5,594,748 |
Subordinated bonds |  | 785,613 |  | 713,438 |  | 788,883 |  | 720,455 |
Subtotal |  | 6,102,208 |  | 6,177,927 |  | 6,140,680 |  | 6,350,424 |
Total |  | 26,259,262 |  | 26,520,720 |  | 26,285,550 |  | 26,700,132 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

40. Fair Value of Financial Assets and Liabilities, continued:

(vi) Other assets and liabilities not measured at fair value, continued:

Other financial instruments not measured at fair value in our statement of financial position, but for which the fair value is disclosed, are not managed on a fair value basis. These instruments include assets and liabilities such as loans and deposits to customers, bank borrowings, debt issued, and other financial assets and obligations with diverse maturities and features. Fair values of these assets/liabilities are estimated by applying the traditional Discounted Cash Flows (DCF) model and using diverse valuation inputs such as yield curves, credit risk spreads, etc. Also, since some of these assets/liabilities are not traded in the market, judgmental analysis is required in determining the adequacy of the inputs and fair values.

The table below sets forth the fair value of Financial Assets/Liabilities not measured at fair value on the balance sheet, for the years ended December 31, 2015 and 2016:

|  | Level 1 |  | Level 2 |  | Level 3 |  | Total |
|  | Estimated Fair Value |  | Estimated Fair Value |  | Estimated Fair Value |  | Estimated Fair Value |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and due from banks |  | 1,361,222 |  | 1,408,167 |  | — |  | — |  | — |  | — |  | 1,361,222 |  | 1,408,167 |
Transactions in the course of collection |  | 319,679 |  | 206,972 |  | — |  | — |  | — |  | — |  | 319,679 |  | 206,972 |
Receivables from repurchase agreements and security borrowing |  | 46,164 |  | 55,703 |  | — |  | — |  | — |  | — |  | 46,164 |  | 55,703 |
Subtotal |  | 1,727,065 |  | 1,670,842 |  | — |  | — |  | — |  | — |  | 1,727,065 |  | 1,670,842 |
Loans and advances to banks |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Domestic banks |  | 45,222 |  | 208,354 |  | — |  | — |  | — |  | — |  | 45,222 |  | 208,354 |
Central bank |  | 1,000,433 |  | 700,341 |  | — |  | — |  | — |  | — |  | 1,000,433 |  | 700,341 |
Foreign banks |  | 349,889 |  | 264,492 |  | — |  | — |  | — |  | — |  | 349,889 |  | 264,492 |
Subtotal |  | 1,395,544 |  | 1,173,187 |  | — |  | — |  | — |  | — |  | 1,395,544 |  | 1,173,187 |
Loans to customers, net |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | — |  | — |  | — |  | — |  | 13,859,949 |  | 13,998,477 |  | 13,859,949 |  | 13,998,477 |
Residential mortgage loans |  | — |  | — |  | — |  | — |  | 6,625,557 |  | 7,313,953 |  | 6,625,557 |  | 7,313,953 |
Consumer loans |  | — |  | — |  | — |  | — |  | 3,525,034 |  | 3,728,302 |  | 3,525,034 |  | 3,728,302 |
Subtotal |  | — |  | — |  | — |  | — |  | 24,010,540 |  | 25,040,732 |  | 24,010,540 |  | 25,040,732 |
Total |  | 3,122,609 |  | 2,844,029 |  | — |  | — |  | 24,010,540 |  | 25,040,732 |  | 27,133,149 |  | 27,884,761 |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current accounts and other demand deposits |  | 8,327,048 |  | 8,321,148 |  | — |  | — |  | — |  | — |  | 8,327,048 |  | 8,321,148 |
Transactions in the course of payment |  | 35,475 |  | 25,702 |  | — |  | — |  | — |  | — |  | 35,475 |  | 25,702 |
Payables from repurchase agreements and security lending |  | 184,131 |  | 216,817 |  | — |  | — |  | — |  | — |  | 184,131 |  | 216,817 |
Savings accounts and time deposits |  | — |  | — |  | — |  | — |  | 9,902,468 |  | 10,563,751 |  | 9,902,468 |  | 10,563,751 |
Borrowings from financial institutions |  | — |  | — |  | — |  | — |  | 1,522,667 |  | 1,036,091 |  | 1,522,667 |  | 1,036,091 |
Other financial obligations |  | 173,081 |  | 186,199 |  | — |  | — |  | — |  | — |  | 173,081 |  | 186,199 |
Subtotal |  | 8,719,735 |  | 8,749,866 |  | — |  | — |  | 11,425,135 |  | 11,599,842 |  | 20,144,870 |  | 20,349,708 |
Debt Issued |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Letters of credit for residential purposes |  | — |  | — |  | 41,849 |  | 30,918 |  | — |  | — |  | 41,849 |  | 30,918 |
Letters of credit for general purposes |  | — |  | — |  | 7,206 |  | 4,303 |  | — |  | — |  | 7,206 |  | 4,303 |
Bonds |  | — |  | — |  | 5,302,742 |  | 5,594,748 |  | — |  | — |  | 5,302,742 |  | 5,594,748 |
Subordinate bonds |  | — |  | — |  | — |  | — |  | 788,883 |  | 720,455 |  | 788,883 |  | 720,455 |
Subtotal |  | — |  | — |  | 5,351,797 |  | 5,629,969 |  | 788,883 |  | 720,455 |  | 6,140,680 |  | 6,350,424 |
Total |  | 8,719,735 |  | 8,749,866 |  | 5,351,797 |  | 5,629,969 |  | 12,214,018 |  | 12,320,297 |  | 26,285,550 |  | 26,700,132 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

40. Fair Value of Financial Assets and Liabilities, continued:

(vi) Other assets and liabilities not measured at fair value, continued:

We estimate fair values for these assets/liabilities, as follows:

· Short-Term Financial Assets/Liabilities: For assets and liabilities with no specific maturity (on demand) or terms of less than three months we use the carrying or book values as proxies of their fair value, since their tenors are not believed to significantly affect their valuation. As a result, these assets/liabilities are categorized in Level 1. This assumption is applied to the following assets/liabilities:

· Cash and due from banks |  | · Current accounts and other demand deposits
· Transactions in the course of collection (asset) |  | · Transactions in the course of payments (liability)
· Cash collateral on securities borrowed and reverse repurchase agreements (asset) |  | · Cash collateral on securities loaned and repurchase agreements (liability)
· Loans and advance to banks |  | · Other financial obligations

· Loans to Customers: Fair value is determined by using the DCF model and internally generated discount rates, based on internal transfer rates derived from our transfer price policy. After we calculate the present value, we deduct the related loan loss allowances in order to incorporate the credit risk associated with each contract or loan. As we use internally generated parameters for valuation purposes, we categorize these instruments in Level 3.

· Letters of Credit and Bonds: In order to determine the present value of contractual cash flows, we apply the DCF model by using market interest rates that are available in the market, either for the instruments under valuation or instruments with similar features that fit valuation needs in terms of currency, maturities and liquidity. Market interest rates are obtained from third party price providers widely used by the market. As a result of the valuation technique and the quality of inputs (observable) used for valuation, we categorize these financial liabilities in Level 2.

· Saving Accounts, Time Deposits, Borrowings from Financial Institutions and Subordinated Bonds: The DCF model is used to obtain the present value of committed cash flows by applying a bucket approach and average adjusted discount rates that are derived from both market rates for instruments with similar features and our transfer price policy. As we use internally generated parameters and/or apply significant judgmental analysis for valuation purposes, we categorize these financial assets/liabilities in Level 3.

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40. Fair Value of Financial Assets and Liabilities, continued:

(vii) Offsetting of financial assets and liabilities

In accordance with IAS 32 Financial Instruments: Presentation, the Bank should report financial assets and financial liabilities on a net basis on the balance sheet only if there is a legally enforceable right to set off the recognized amounts and there is intention to settle on a net basis, or to realize the asset and settle the liability simultaneously. Because Bank’s netting agreements do not qualify for balance sheet netting, it presents its financial instruments on a gross basis on the balance sheet.

The following table shows the impact of netting arrangements on all derivative financial instruments that are subject to enforceable master netting agreements or similar agreements (including financial collaterals), but do not qualify for balance sheet netting.

The “Net amounts” presented below are not intended to represent the Bank’s actual exposure to credit risk, as a variety of credit mitigation strategies are employed in addition to netting and collateral arrangements.

|  | Effect of offsetting on balance sheet |  | Related amount not offset |
|  | Gross amount |  | Amounts offset |  | Net amounts reported on the balance sheet |  | Financial Instruments |  | Financial Collateral |  | Net amount |
As of December 31, 2015 |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Derivative financial assets |  | 1,127,122 |  | — |  | 1,127,122 |  | (502,277 | ) | (148,023 | ) | 476,822 |
Derivative financial liabilities |  | 1,079,342 |  | — |  | 1,079,342 |  | (502,277 | ) | (190,563 | ) | 386,502 |

|  | Effect of offsetting on balance sheet |  | Related amount not offset |
|  | Gross amount |  | Amounts offset |  | Net amounts reported on the balance sheet |  | Financial Instruments |  | Financial Collateral |  | Net amount |
As of December 31, 2016 |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Derivative financial assets |  | 939,649 |  | — |  | 939,649 |  | (588,360 | ) | (54,336 | ) | 296,953 |
Derivative financial liabilities |  | 966,509 |  | — |  | 966,509 |  | (588,360 | ) | (164,889 | ) | 213,260 |

Derivative assets and liabilities

The “Financial Instruments” column identifies financial assets and liabilities that are subject to set off under netting agreements, such as the ISDA Master Agreement of derivative exchange or clearing counterparty agreements, whereby all outstanding transactions with the same counterparty could be offset and close-out netting applied across all outstanding transaction covered by the agreements if an event of default or other predetermined events occur (“early contract termination”).

Financial collateral refers to cash and non-cash collateral obtained, typically daily or weekly, to cover the net exposure between counterparties by enabling the collateral to be realized in an event of default or if other predetermined events occur (“early contract termination”).

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41. Maturity of Assets and Liabilities:

The table below shows the classification of assets and liabilities as current and non-current as the balance sheet is presented in the order of liquidity without indicating this information.

|  | As of December 31, 2015 |
|  | Less than 12 months |  | Over 1 year |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |
Assets |  |  |  |  |  |  |
Cash and due from banks |  | 1,361,222 |  | — |  | 1,361,222 |
Transactions in the course of collection |  | 319,679 |  | — |  | 319,679 |
Financial assets held-for-trading |  | 843,574 |  | — |  | 843,574 |
Receivables from repurchase agreements and security borrowing |  | 46,164 |  | — |  | 46,164 |
Derivative instruments |  | 311,590 |  | 815,532 |  | 1,127,122 |
Loans in advance to banks (*) |  | 1,366,247 |  | 29,650 |  | 1,395,897 |
Loans to customers (*) |  | 10,206,846 |  | 14,366,580 |  | 24,573,426 |
Financial assets available-for-sale |  | 573,000 |  | 434,263 |  | 1,007,263 |
Investments in other companies |  | — |  | 25,849 |  | 25,849 |
Intangible assets |  | — |  | 64,700 |  | 64,700 |
Property and equipment |  | — |  | 215,671 |  | 215,671 |
Investment properties |  | — |  | 15,042 |  | 15,042 |
Current tax assets |  | — |  | — |  | — |
Deferred tax assets, net |  | — |  | 129,192 |  | 129,192 |
Other assets |  | 53,808 |  | 429,783 |  | 483,591 |
Total Assets |  | 15,082,130 |  | 16,526,262 |  | 31,608,392 |

|  | As of December 31, 2016 |
|  | Less than 12 months |  | Over 1 year |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |
Assets |  |  |  |  |  |  |
Cash and due from banks |  | 1,408,167 |  | — |  | 1,408,167 |
Transactions in the course of collection |  | 206,972 |  | — |  | 206,972 |
Financial assets held-for-trading |  | 1,379,958 |  | — |  | 1,379,958 |
Receivables from repurchase agreements and security borrowing |  | 55,703 |  | — |  | 55,703 |
Derivative instruments |  | 300,021 |  | 639,628 |  | 939,649 |
Loans in advance to banks (*) |  | 1,153,319 |  | 20,127 |  | 1,173,446 |
Loans to customers (*) |  | 10,579,396 |  | 14,819,028 |  | 25,398,424 |
Financial assets available-for-sale |  | 74,177 |  | 300,293 |  | 374,470 |
Investments in other companies |  | — |  | 30,314 |  | 30,314 |
Intangible assets |  | — |  | 65,036 |  | 65,036 |
Property and equipment |  | — |  | 219,082 |  | 219,082 |
Investment properties |  | — |  | 14,674 |  | 14,674 |
Current tax assets |  | 6,657 |  | — |  | 6,657 |
Deferred tax assets, net |  | — |  | 176,923 |  | 176,923 |
Other assets |  | 58,066 |  | 404,791 |  | 462,857 |
Total Assets |  | 15,222,436 |  | 16,689,896 |  | 31,912,332 |

(*) The respective provisions, which amount to MCh$550,443 and MCh$554,769 in 2015 and 2016, respectively, for loans to customers and MCh$353 and MCh$259 for loans and advances to banks, have not been deducted from these balances.

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41. Maturity of Assets and Liabilities, continued:

|  | As of December 31, 2015 |
|  | Less than 12 months |  | Over 1 year |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |
Liabilities |  |  |  |  |  |  |
Current accounts and other demand deposits |  | 8,327,048 |  | — |  | 8,327,048 |
Transactions in the course of payment |  | 35,475 |  | — |  | 35,475 |
Payables from repurchase agreements and security lending |  | 184,131 |  | — |  | 184,131 |
Saving accounts and time deposits |  | 9,238,299 |  | 669,393 |  | 9,907,692 |
Derivative instruments |  | 325,921 |  | 753,421 |  | 1,079,342 |
Borrowings from financial institutions |  | 1,372,768 |  | 156,859 |  | 1,529,627 |
Debt issued |  | 967,439 |  | 5,134,769 |  | 6,102,208 |
Other financial obligations |  | 144,852 |  | 28,229 |  | 173,081 |
Current tax liabilities |  | — |  | 24,714 |  | 24,714 |
Provisions |  | — |  | 182,832 |  | 182,832 |
Employee benefits |  | — |  | 74,791 |  | 74,791 |
Other liabilities |  | 39,735 |  | 221,595 |  | 261,330 |
Total Liabilities |  | 20,635,668 |  | 7,246,603 |  | 27,882,271 |

|  | As of December 31, 2016 |
|  | Less than 12 months |  | Over 1 year |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |
Liabilities |  |  |  |  |  |  |
Current accounts and other demand deposits |  | 8,321,148 |  | — |  | 8,321,148 |
Transactions in the course of payment |  | 25,702 |  | — |  | 25,702 |
Payables from repurchase agreements and security lending |  | 216,817 |  | — |  | 216,817 |
Saving accounts and time deposits |  | 10,184,773 |  | 368,128 |  | 10,552,901 |
Derivative instruments |  | 235,576 |  | 730,933 |  | 966,509 |
Borrowings from financial institutions |  | 919,336 |  | 120,690 |  | 1,040,026 |
Debt issued |  | 784,088 |  | 5,393,839 |  | 6,177,927 |
Other financial obligations |  | 164,486 |  | 21,713 |  | 186,199 |
Current tax liabilities |  | — |  | — |  | — |
Provisions |  | 186,944 |  | 624 |  | 187,568 |
Employee benefits |  | 25,539 |  | 57,806 |  | 83,345 |
Other liabilities |  | 52,314 |  | 239,174 |  | 291,488 |
Total Liabilities |  | 21,116,723 |  | 6,932,907 |  | 28,049,630 |

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42. Risk Management:

(1) Introduction

The Bank’s risk management focuses on the specialization, knowledge and experience of its teams, which allows professionals to be dedicated to specific risk areas. Our policy is to maintain an integrated vision of risk management, focused on future developments and the current and projected economic environment, and driven by the measurement of the risk-return ratio of all products, offered by both the Bank and its subsidiaries.

Our credit policies and processes acknowledge the particularities of each market and segment, thus affording specialized treatment to each one of them. The integrated information generated for risk analysis is key to developing our strategic planning through which the goal is (i) to determine the level of risk tolerated for each line of business, (ii) to align strategies with the established risk level, (iii) to communicate to the Bank’s commercial areas the levels of risk desired, (iv) to develop models, processes and tools to carry out risk assessment, (v) to measure and control the evolution of risk in different lines and business areas and inform the Board as appropriate, and (vi) to propose action plans to relevant deviations from risk indicators and to ensure compliance with various standards and regulations.

(a) Risk Management Structure

Credit and Market Risk Management, are present at all levels of the Organization, with a structure that recognizes the relevance of the different risk areas that exist. The current levels are:

(i) Board of Directors

The Board is responsible for the establishment and monitoring of the Bank’s risk management structure. Due to the above, it is permanently informed regarding the evolution of the different risk areas, participating through its Finance, International and Market Risk Committee, Credit Committee, Portfolio Risk Committee, which check the status of credit and market risks. In addition, it actively participates in each of them, informed of the status of the portfolio and participating in the strategic definitions that impact the quality of the portfolio.

Risk management policies are established in order to identify and analyze the risks faced by the Bank, to set adequate limits and controls and monitor risks and compliance with limits. The policies and risk management systems are regularly reviewed in order to reflect changes in market conditions and the Bank’s activities. The Bank, through its standards and management procedures intends to develop a disciplined and constructive control environment in which all employees understand their roles and obligations.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(1) Introduction, continued:

(a) Risk Management Structure, continued:

(ii) Finance, International and Market Risk Committee

This committee reviews exposures and financial risks. It estimates the potential impacts on the valuation of operations and / or financial results adversely affected by negative trends in the value of market variables or narrow liquidity. It also analyzes estimated results of certain financial positions and estimates the credit exposure of Treasury transactions (derivatives, bonds). It is responsible for designing policies and procedures related to limits and financial exposure alerts, and to ensure the correct and timely measurement, control and reporting of the same.

The Finance, International and Market Risk Committee comprises the Chairman, four Directors, the General Manager, the Manager of Corporate Risk Division, the Manager of the Corporate and Investment Banking Division, the Manager of Treasury Division and the Manager of Financial Risk Area. If appropriate, the committee may invite certain people to participate, permanently or occasionally, in one or more sessions.

The Committee meets in regular session once a month and may be extraordinarily summoned on request of the President, two Directors or the General Manager.

(iii) Credit Committees

The credit approval process is done mainly through various credit committees, which are composed of qualified professionals and with the necessary attributions to take decisions required.

These committees have different periodicities and are based on the amounts approved and commercial segments. Each committee is responsible for defining the terms and conditions under which the Bank accepts counterparty risks and the Corporate Risk Division participates in them as independent and autonomous trade areas.

Within the Bank’s risk management structure, the highest approval authority is the Directors Credit Committee, which reviews weekly all approval applications in excess of UF 750,000. This Committee is comprised of the General Manager, Risk Division Manager of Corporate Credit, and at least three directors.

(iv) Portfolio Risk Committee

The main function is to understand the evolution, composition, concentration and risk of the loan portfolio of the Bank’s different segments and subsidiaries. It is responsible for reviewing, approving and recommending to the Board of Directors, for final approval different portfolio evaluation methodologies, specific provision models, credit risk policies and any other additional provision models. It is also responsible for reviewing and analyzing the sufficiency of provisions for the Bank’s different segments and subsidiaries and to review guidelines and methodological advances for the development of internal models of credit risk, to monitor sector and segment risk concentration according to sectoral limits policy.

The Portfolio Risk Committee meets monthly and is comprised of the Chairman, two Directors, the General Manager, Corporate Risk Manager, Commercial Manager and the Chief of Intelligence Information Area. Area Managers from Retail Risk, Monitoring and Risk Management and Division Management and Financial Control are also involved as permanent guests. The Committee may be extraordinarily summoned by request of the Chairman, two Directors or the General Manager.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(1) Introduction, continued:

(a) Risk Management Structure, continued:

(v) Corporate Credit Risk Division

The Corporate Credit Risk Division has a team with vast experience and knowledge in credit and market matters related to risks, which ensures comprehensive and consolidated management of the same, including the Bank and its subsidiaries.

Regarding the management of credit risk, the Corporate Credit Risk division continuously monitors the portfolio’s credit quality and is responsible for optimizing the risk-return relationship for all customers, regardless of the segment to which they belong by managing and controlling the diverse steps in the credit process, including assessment, approval, monitoring and collection of previously granted loans.

(b) Measurement Methodology

Credit risk is evaluated by monitoring provision levels and portfolio expenses to determine the credit quality of our portfolio.

Credit risk is primarily monitored based on limits established by the Board of Directors. These limits reflect the Bank’s business and market strategy, as well as the level of risk it is willing to accept, with additional emphasis on certain industries and economic sectors which are required to be analyzed in-depth.

The Bank’s General Manager receives on a daily basis, and the Finance, International and Market Risk Committee on a monthly basis, the evolution of the Bank’s price and liquidity risks, both according to internal metrics and those imposed by Regulators.

A provisions adequacy test is presented to the Board of Directors annually. The objective of this test is to assess whether the level of provisions in the Bank, both for the individual and the group portfolio, are sufficient, based on the historical losses or deterioration suffered by the portfolio. The Board should issue a formal opinion on its sufficiency.

(2) Credit Risk

Credit risk is the risk that the Bank will incur if a customer or counterparty in a financial instrument does not fulfill its contractual obligations. This risk is mainly concentrated in receivable, financial investments and derivative instruments.

This risk is managed using a global, unified and forward-looking strategy, which recognizes the current and projected economic environment of the markets and segments in which our different businesses are developing and grants appropriate credit treatment to each such market or segment by using risk limits that we are willing to accept from counterparties.

It is therefore essential for the business and its management to integrate each operational segment to obtain an optimal balance between the risks assumed and the returns obtained. This involves allocating capital to each line of business and always ensuring compliance with the regulations and criteria defined by the Board of Directors, in order to maintain a suitable capital base for eventual losses that may arise from credit exposure.

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42. Risk Management, continued:

(2) Credit Risk, continued

Counterparty limits are established by analyzing financial information, risk ratings, the nature of the exposure, documentation, guarantees, market conditions and the pertinent industry sector, among other factors. The process of monitoring also includes identifying in advance any possible changes in counterparty’s payment capacity, which enables us to evaluate the potential loss resulting from these risks and take corrective actions.

(a) Approval Process

In the approval process, different parameters are used to evaluate creditworthiness, the payment capacity and the financial structure of the clients, depending on the segment (Retailer, Wholesaler). The areas involved in each approval process are the following:

· Politics, rules and procedures

· Specialization and experience level of participant of the process

· Types and depth of technological platforms required

· Type of model/indicators predictive for each segments

It should be noted that credit risk management in the Retail and Wholesale segments includes a specialized consolidated process and technology, in credit approval.

Retail Segment

The following are the types of approval models:

Automated Model: This model is mainly focused on the segment of natural persons with no commercial business, and making distinctions for Credichile and Banco de Chile banks. The Bank has automated evaluation models, which allows it to qualify three relevant dimensions in the admission process: policies, scoring and debt parameters.

Parametric Model: This methodology is used for individuals in the PYME segment (SME). This model considers the evaluation of customers based on three pillars: payment behavior both, internal and external; financial reporting analysis and evaluation of business of each client, including experience of its owners and management.

This evaluation process provides a category that qualifies the credit quality of the client through a rating, which is directly linked to the credit allocations required to approve each operation.

Pre-approved model: Considering the available information of the clients, it requires a massive evaluation process to generate pre-approved credit offers, with different strategies for each segment and customer niche. These processes constitute proactive and efficient management.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(a) Approval Process, continued:

Wholesale Segment

This segment applies the case-by-case model, which consists of an individual assessment with specialized knowledge that considers, among other variables, the level of risk, deadlines, amounts, products, complexity, financial analysis, guarantees and business perspectives. This process is also supported in most cases by a rating model, which gives greater consistency in the assessment of the client and its economic group, establishing in turn, the level of attributions necessary for the approval of credit risk required.

For the case-by-case evaluation, there are specialized areas in some segments that, by their nature, require expert knowledge (real estate, construction, agriculture, finance, international and ad hoc specialized advisory services). This process is also supported by the development of operational tools specially designed according to the particular characteristics of the businesses and their respective risks.

(b) Control and Follow up

The Bank has, within its organizational structure, areas dedicated to follow-up, which have developed methodologies and tools for the various segments in which Banco de Chile participates. These tools are systematically applied, allowing for adequate management of the Bank’s credit portfolio.

In the retail segment, control and monitoring of the Portfolio’s credit risk occurs through the permanent monitoring of customers and market trends, which enables this segment to determine the corrective measures and adjustments necessary to maintain the desired levels of risk. For this purpose, reports are prepared that address the expected loss of the portfolio, the analysis of new clients and the past due general portfolio with special monitoring of products, segments and approval standards. At the same time, statistical models have been developed to support the correct credit assessment, which are closely monitored through back-test analysis, stability of variables and segmentation, among others, thus ensuring their accurate predictive capacity.

In the wholesale segment, the main processes of centralized monitoring are the systematic monitoring of alerts on financial indicators and behavior variables and the management of portfolio classifications. Along with the above, portfolio management is carried out under special monitoring, which makes it possible to establish action plans for companies that present activated risk alerts, as well as follow-up on short-term market issues that require a special portfolio review. In addition, there are other follow-up efforts aimed at monitoring compliance with pre-established conditions in the credit approval stage, such as covenants, coverage of guarantees, conditions and special restrictions on credit approval, among others.

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42. Risk Management, continued:

(2) Credit Risk, continued:

(c) Derivative Instruments

Counterparty credit exposures generated by derivative transactions are determined utilizing SBIF and internal models.

Credit exposures under the SBIF framework are computed as follows:

Credit Exposure = Maximum (CMTM, 0) + Factor*Notional

CMTM: Current Mark-to-Market of the transaction

Notional: Transaction notional amount

Factor: Factors suggested by the BIS (Bank for International Settlements) in 1996

The exposures computed following SBIF models are measured daily, and they are used for reporting regulatory ratios and controlling legal limits, by counterparty, during the entire life of the transactions.

Additionally, we generate another metric which is the pre-settlement exposure (PSE at 95% confidence level) under internal models, as follows:

PSE =Maximum (CMTM + CEF*Notional, 0)

CMTM: Current Mark-to-Market of the transaction

Notional: Transaction notional amount

CEF: Credit Exposure Factor, which reflects the peak exposure of the transaction under 95% of confidence level.

The portfolio approach is taken into account when computing exposures under internal models.

This metric calculated under internal models is used for measuring, limiting, controlling and reporting credit exposures by counterparty.

Credit mitigating conditions for derivative transactions, such as thresholds, margin calls, etc. have become popular in the local financial markets. Collateral agreements have been demanded by certain banks for inter-banking transactions but the effective application of netting in the case of bank’s default in Chile is doubtful; in fact, Chilean Banking Law allows the intervention of bank under stress by regulatory entities previous to the execution of the default. Therefore, we are not considering credit mitigations for transactions with banks domiciled in Chile. Conversely, netting is possible with nonbanking corporations and there are a few corporate customers that have accepted credit mitigations conditions. In any case, all transactions are documented under a regular Master Agreement, which has been reviewed by the local regulatory entities.

Derivatives transactions closed with counterparts residing abroad (mostly global banks) are documented utilizing ISDA and CSA. Netting and cash collateral above a certain threshold level are the typical credit mitigations in place for this kind of transactions.

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42. Risk Management, continued:

(2) Credit Risk, continued:

(d) Portfolio Concentration

The maximum exposure to credit risk without taking into account guarantees or other credit enhancements by client or counterparty as of December 31, 2016 and 2015 does not exceed 10% of the Bank’s effective equity.

The following tables show credit risk exposure per balance sheet item, including derivatives, detailed by both geographic region and industry sector as of December 31, 2015:

|  | Chile |  | United States |  | Brazil |  | Other |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |
Cash and Due from Banks |  | 793,261 |  | 543,492 |  | — |  | 24,469 |  | 1,361,222 |
Financial Assets held-for-trading |  |  |  |  |  |  |  |  |  |  |
From the Chilean Government and Central Bank of Chile |  | 249,916 |  | — |  | — |  | — |  | 249,916 |
Other instruments issued in Chile |  | 593,658 |  | — |  | — |  | — |  | 593,658 |
Instruments issued abroad |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 843,574 |  | — |  | — |  | — |  | 843,574 |
Cash collateral on securities borrowed and reverse repurchase agreements |  | 46,164 |  | — |  | — |  | — |  | 46,164 |
Derivative Contracts for Trading Purposes |  |  |  |  |  |  |  |  |  |  |
Forwards |  | 154,367 |  | 4,800 |  | — |  | 21,449 |  | 180,616 |
Swaps |  | 534,356 |  | 111,636 |  | — |  | 93,785 |  | 739,777 |
Call Options |  | 1,878 |  | — |  | — |  | — |  | 1,878 |
Put Options |  | 680 |  | — |  | — |  | — |  | 680 |
Futures |  | — |  | — |  | — |  | — |  | — |
Others |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 691,281 |  | 116,436 |  | — |  | 115,234 |  | 922,951 |
Hedge Derivative Contracts |  |  |  |  |  |  |  |  |  |  |
Forwards |  | — |  | — |  | — |  | — |  | — |
Swaps |  | 48,133 |  | 47,378 |  | — |  | 108,660 |  | 204,171 |
Call Options |  | — |  | — |  | — |  | — |  | — |
Put Options |  | — |  | — |  | — |  | — |  | — |
Futures |  | — |  | — |  | — |  | — |  | — |
Others |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 48,133 |  | 47,378 |  | — |  | 108,660 |  | 204,171 |
Loans and advances to Banks (before allowances) |  |  |  |  |  |  |  |  |  |  |
Central Bank of Chile |  | 1,000,433 |  | — |  | — |  | — |  | 1,000,433 |
Domestic Banks |  | 45,258 |  | — |  | — |  | — |  | 45,258 |
Foreign Banks |  | — |  | — |  | 190,150 |  | 160,056 |  | 350,206 |
Subtotal |  | 1,045,691 |  | — |  | 190,150 |  | 160,056 |  | 1,395,897 |
Loans to Customers (before allowances for loans losses) |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 14,222,295 |  | 21,261 |  | 23,333 |  | 154,276 |  | 14,421,165 |
Residential mortgage loans |  | 6,404,986 |  | — |  | — |  | — |  | 6,404,986 |
Consumer loans |  | 3,747,275 |  | — |  | — |  | — |  | 3,747,275 |
Subtotal |  | 24,374,556 |  | 21,261 |  | 23,333 |  | 154,276 |  | 24,573,426 |
Financial Assets Available-for-Sale |  |  |  |  |  |  |  |  |  |  |
From the Chilean Government and Central Bank of Chile |  | 86,508 |  | — |  | — |  | — |  | 86,508 |
Other instruments issued in Chile |  | 839,111 |  | — |  | — |  | — |  | 839,111 |
Instruments issued abroad |  | — |  | 81,644 |  | — |  | — |  | 81,644 |
Subtotal |  | 925,619 |  | 81,644 |  | — |  | — |  | 1,007,263 |
Financial assets held-to-Maturity |  | — |  | — |  | — |  | — |  | — |

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42. Risk Management, continued:

(2) Credit Risk, continued:

|  | Financial Services |  | Government |  | Retail (Individuals) |  | Trade |  | Manufacturing |  | Mining |  | Electricity, Gas and Water |  | Agriculture and Livestock |  | Fishing |  | Transportation and Telecom |  | Construction |  | Services |  | Other |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and Due from Banks |  | 1,249,892 |  | 111,330 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,361,222 |
Financial Assets held-for-trading |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
From the Chilean Government and Central Bank of Chile |  | — |  | 249,916 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 249,916 |
Other instruments issued in Chile |  | 593,658 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 593,658 |
Instruments issued abroad |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 593,658 |  | 249,916 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 843,574 |
Cash collateral on securities borrowed and reverse repurchase Agreements Payables |  | 12,473 |  | — |  | — |  | 3,264 |  | 797 |  | 4,893 |  | 19,830 |  | 282 |  | — |  | 3,841 |  | 228 |  | — |  | 556 |  | 46,164 |
Derivative Contracts for Trading Purposes |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Forwards |  | 170,420 |  | — |  | — |  | 2,088 |  | 4,906 |  | 111 |  | 47 |  | 2,192 |  | 8 |  | 53 |  | 739 |  | 52 |  | — |  | 180,616 |
Swaps |  | 629,455 |  | — |  | — |  | 17,538 |  | 21,271 |  | 20,485 |  | 30,361 |  | 9,926 |  | 4,664 |  | 2,214 |  | 2,597 |  | 1,266 |  | — |  | 739,777 |
Call Options |  | 161 |  | — |  | — |  | 1,047 |  | 301 |  | — |  | — |  | 306 |  | — |  | 29 |  | — |  | 34 |  | — |  | 1,878 |
Put Options |  | 1 |  | — |  | — |  | 616 |  | 36 |  | — |  | — |  | 11 |  | — |  | — |  | — |  | 16 |  | — |  | 680 |
Futures |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 800,037 |  | — |  | — |  | 21,289 |  | 26,514 |  | 20,596 |  | 30,408 |  | 12,435 |  | 4,672 |  | 2,296 |  | 3,336 |  | 1,368 |  | — |  | 922,951 |
Hedge Derivative Contracts |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Forwards |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Swaps |  | 204,171 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 204,171 |
Call Options |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Put Options |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Futures |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 204,171 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 204,171 |
Loans and advances to Banks |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank of Chile |  | — |  | 1,000,433 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,000,433 |
Domestic banks |  | 45,258 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 45,258 |
Foreign banks |  | 350,206 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 350,206 |
Subtotal |  | 395,464 |  | 1,000,433 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,395,897 |
Loans to Customers, Net |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 2,130,946 |  | — |  | — |  | 2,349,564 |  | 1,626,516 |  | 545,375 |  | 473,172 |  | 1,185,113 |  | 351,531 |  | 1,668,628 |  | 1,585,940 |  | 1,668,346 |  | 836,034 |  | 14,421,165 |
Residential mortgage loans |  | — |  | — |  | 6,404,986 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 6,404,986 |
Consumer loans |  | — |  | — |  | 3,747,275 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 3,747,275 |
Subtotal |  | 2,130,946 |  | — |  | 10,152,261 |  | 2,349,564 |  | 1,626,516 |  | 545,375 |  | 473,172 |  | 1,185,113 |  | 351,531 |  | 1,668,628 |  | 1,585,940 |  | 1,668,346 |  | 836,034 |  | 24,573,426 |
Financial Assets Available-for-Sale |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
From the Chilean Government and Central Bank of Chile |  | — |  | 86,508 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 86,508 |
Other instruments issued in Chile |  | 716,265 |  | — |  | — |  | 23,407 |  | — |  | 8,436 |  | 38,190 |  | 51,096 |  | — |  | — |  | 1,717 |  | — |  | — |  | 839,111 |
Instruments issued abroad |  | 81,644 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 81,644 |
Subtotal |  | 797,909 |  | 86,508 |  | — |  | 23,407 |  | — |  | 8,436 |  | 38,190 |  | 51,096 |  | — |  | — |  | 1,717 |  | — |  | — |  | 1,007,263 |
Financial assets held-to-Maturity |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |

F-137

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

The following tables show credit risk exposure per balance sheet item, including derivatives, detailed by both geographic region and industry sector as of December 31, 2016:

|  | Chile |  | United States |  | Brazil |  | Other |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |
Cash and Due from Banks |  | 792,398 |  | 533,765 |  | 11 |  | 81,993 |  | 1,408,167 |
Financial Assets held-for-trading |  |  |  |  |  |  |  |  |  |  |
From the Chilean Government and Central Bank of Chile |  | 482,346 |  | — |  | — |  | — |  | 482,346 |
Other instruments issued in Chile |  | 897,227 |  | — |  | — |  | — |  | 897,227 |
Instruments issued abroad |  | — |  | 385 |  | — |  | — |  | 385 |
Subtotal |  | 1,379,573 |  | 385 |  | — |  | — |  | 1,379,958 |
Cash collateral on securities borrowed and reverse repurchase agreements |  | 55,703 |  | — |  | — |  | — |  | 55,703 |
Derivative Contracts for Trading Purposes |  |  |  |  |  |  |  |  |  |  |
Forwards |  | 128,404 |  | 12,177 |  | — |  | 23,135 |  | 163,716 |
Swaps |  | 462,501 |  | 105,408 |  | — |  | 141,182 |  | 709,091 |
Call Options |  | 1,558 |  | — |  | — |  | — |  | 1,558 |
Put Options |  | 1,584 |  | — |  | — |  | — |  | 1,584 |
Futures |  | — |  | — |  | — |  | — |  | — |
Others |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 594,047 |  | 117,585 |  | — |  | 164,317 |  | 875,949 |
Hedge Derivative Contracts |  |  |  |  |  |  |  |  |  |  |
Forwards |  | — |  | — |  | — |  | — |  | — |
Swaps |  | 1 |  | 16,836 |  | — |  | 46,863 |  | 63,700 |
Call Options |  | — |  | — |  | — |  | — |  | — |
Put Options |  | — |  | — |  | — |  | — |  | — |
Futures |  | — |  | — |  | — |  | — |  | — |
Others |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 1 |  | 16,836 |  | — |  | 46,863 |  | 63,700 |
Loans and advances to Banks (before allowances) |  |  |  |  |  |  |  |  |  |  |
Central Bank of Chile |  | 700,341 |  | — |  | — |  | — |  | 700,341 |
Domestic banks |  | 208,403 |  | — |  | — |  | — |  | 208,403 |
Foreign banks |  | — |  | — |  | 122,913 |  | 141,789 |  | 264,702 |
Subtotal |  | 908,744 |  | — |  | 122,913 |  | 141,789 |  | 1,173,446 |
Loans to Customers (before allowances for loans losses) |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 14,388,657 |  | — |  | 14,075 |  | 96,303 |  | 14,499,035 |
Residential mortgage loans |  | 6,924,766 |  | — |  | — |  | — |  | 6,924,766 |
Consumer loans |  | 3,974,623 |  | — |  | — |  | — |  | 3,974,623 |
Subtotal |  | 25,288,046 |  |  |  | 14,075 |  | 96,303 |  | 25,398,424 |
Financial Assets Available-for-Sale |  |  |  |  |  |  |  |  |  |  |
From the Chilean Government and Central Bank of Chile |  | 59,200 |  | — |  | — |  | — |  | 59,200 |
Other instruments issued in Chile |  | 314,097 |  | — |  | — |  | — |  | 314,097 |
Instruments issued abroad |  | — |  | — |  | — |  | 1,173 |  | 1,173 |
Subtotal |  | 373,297 |  | — |  | — |  | 1,173 |  | 374,470 |
Financial assets held-to-Maturity |  | — |  | — |  | — |  | — |  | — |

F-138

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

|  | Financial Services |  | Government |  | Retail (Individuals) |  | Trade |  | Manufacturing |  | Mining |  | Electricity, Gas and Water |  | Agriculture and Livestock |  | Fishing |  | Transportation and Telecom |  | Construction |  | Services |  | Other |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and Due from Banks |  | 707,826 |  | 700,341 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,408,167 |
Financial Assets held-for-trading |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
From the Chilean Government and Central Bank of Chile |  | — |  | 482,346 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 482,346 |
Other instruments issued in Chile |  | 897,227 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 897,227 |
Instruments issued abroad |  | 385 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 385 |
Subtotal |  | 897,612 |  | 482,346 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,379,958 |
Cash collateral on securities borrowed and reverse repurchase Agreements Payables |  | 6,280 |  | — |  | — |  | 20,154 |  | 6,259 |  | 2,978 |  | 14,236 |  | 19 |  | 531 |  | 3,800 |  | — |  | — |  | 1,446 |  | 55,703 |
Derivative Contracts for Trading Purposes |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Forwards |  | 80,886 |  | — |  | — |  | 4,698 |  | 4,651 |  | 179 |  | 121 |  | 182 |  | 7 |  | 403 |  | 12 |  | 72,577 |  | — |  | 163,716 |
Swaps |  | 627,621 |  | — |  | — |  | 30,806 |  | 2,910 |  | 28,864 |  | 9,488 |  | 5,234 |  | 353 |  | — |  | 2,007 |  | 1,808 |  | — |  | 709,091 |
Call Options |  | 732 |  | — |  | — |  | 451 |  | 285 |  | — |  | — |  | 90 |  | — |  | — |  | — |  | — |  | — |  | 1,558 |
Put Options |  | 835 |  | — |  | — |  | 591 |  | 153 |  | — |  | — |  | 2 |  | — |  | — |  | — |  | 3 |  | — |  | 1,584 |
Futures |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 710,074 |  | — |  | — |  | 36,546 |  | 7,999 |  | 29,043 |  | 9,609 |  | 5,508 |  | 360 |  | 403 |  | 2,019 |  | 74,388 |  | — |  | 875,949 |
Hedge Derivative Contracts |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Forwards |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Swaps |  | 63,700 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 63,700 |
Call Options |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Put Options |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Futures |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Subtotal |  | 63,700 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 63,700 |
Loans and advances to Banks |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank of Chile |  | — |  | 700,341 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 700,341 |
Domestic banks |  | 208,403 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 208,403 |
Foreign banks |  | 264,702 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 264,702 |
Subtotal |  | 473,105 |  | 700,341 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,173,446 |
Loans to Customers, Net |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 2,116,203 |  | — |  | — |  | 2,243,474 |  | 1,561,737 |  | 432,822 |  | 566,438 |  | 1,184,869 |  | 264,042 |  | 1,636,994 |  | 1,647,862 |  | 1,937,428 |  | 907,166 |  | 14,499,035 |
Residential mortgage loans |  | — |  | — |  | 6,924,766 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 6,924,766 |
Consumer loans |  | — |  | — |  | 3,974,623 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 3,974,623 |
Subtotal |  | 2,116,203 |  | — |  | 10,899,389 |  | 2,243,474 |  | 1,561,737 |  | 432,822 |  | 566,438 |  | 1,184,869 |  | 264,042 |  | 1,636,994 |  | 1,647,862 |  | 1,937,428 |  | 907,166 |  | 25,398,424 |
Financial Assets Available-for-Sale |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
From the Chilean Government and Central Bank of Chile |  | — |  | 59,200 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 59,200 |
Other instruments issued in Chile |  | 191,674 |  | — |  | — |  | 52,638 |  | — |  | 7,943 |  | 10,690 |  | 51,152 |  | — |  | — |  | — |  | — |  | — |  | 314,097 |
Instruments issued abroad |  | 1,173 |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | 1,173 |
Subtotal |  | 192,847 |  | 59,200 |  | — |  | 52,638 |  | — |  | 7,943 |  | 10,690 |  | 51,152 |  | — |  | — |  | — |  | — |  | — |  | 374,470 |
Financial assets held-to-Maturity |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |  | — |

F-139

Table of Contents

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(e) Collateral and Other Credit Enhancements

The amount and type of guarantee required depends on the credit risk assessment of the counterparty.

The Bank has guidelines regarding the acceptability of types of guarantees and valuation parameters.

The main types of guarantees obtained are:

· For commercial loans: Residential and non-residential real estate, liens and inventory.

· For retail loans: Mortgages on residential property.

The Bank also obtains guarantees from parent companies for loans granted to their subsidiaries.

Management ensures its guarantees are acceptable according to both external standards and internal policy guidelines and parameters. The Bank has approximately 214,400 guarantees, the majority of which consist of real estate.

The following is a table with the guarantee values as of December 31, 2015 and 2016:

|  |  |  | Fair value of collateral and credit enhancements held as of December 31, 2015 |  |  |  |  |
|  | Maximum exposure to credit risk |  | Mortgages |  | Pledge (*) |  | Securities |  | Warrants |  | Others |  | Net collateral |  | Net exposure |
Loans to customers: |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Corporate lending |  | 11,033,269 |  | 2,090,295 |  | 75,436 |  | 464,998 |  | 4,854 |  | 358,086 |  | 2,993,669 |  | 8,039,600 |
Small business lending |  | 3,387,896 |  | 2,017,450 |  | 32,428 |  | 34,853 |  | 85 |  | 47,844 |  | 2,132,660 |  | 1,255,236 |
Consumer lending |  | 3,747,275 |  | 247,330 |  | 1,460 |  | 2,872 |  | — |  | 18,390 |  | 270,052 |  | 3,477,223 |
Mortgage lending |  | 6,404,986 |  | 5,573,300 |  | 122 |  | 598 |  | — |  | — |  | 5,574,020 |  | 830,966 |
Total |  | 24,573,426 |  | 9,928,375 |  | 109,446 |  | 503,321 |  | 4,939 |  | 424,320 |  | 10,970,401 |  | 13,603,025 |

|  |  |  | Fair value of collateral and credit enhancements held as of December 31, 2016 |  |  |  |  |
|  | Maximum exposure to credit risk |  | Mortgages |  | Pledge (*) |  | Securities |  | Warrants |  | Others |  | Net collateral |  | Net exposure |
Loans to customers: |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Corporate lending |  | 10,663,260 |  | 2,240,502 |  | 69,466 |  | 442,285 |  | 3,493 |  | 349,560 |  | 3,105,306 |  | 7,557,954 |
Small business lending |  | 3,835,775 |  | 2,301,924 |  | 32,138 |  | 27,461 |  | — |  | 54,534 |  | 2,416,057 |  | 1,419,718 |
Consumer lending |  | 3,974,623 |  | 252,984 |  | 1,096 |  | 2,492 |  | — |  | 17,352 |  | 273,924 |  | 3,700,699 |
Mortgage lending |  | 6,924,766 |  | 6,419,357 |  | 69 |  | 252 |  | — |  | — |  | 6,419,678 |  | 505,088 |
Total |  | 25,398,424 |  | 11,214,767 |  | 102,769 |  | 472,490 |  | 3,493 |  | 421,446 |  | 12,214,965 |  | 13,183,459 |

(*) Includes agricultural and industrial pledges and pledges without conveyance

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(e) Collateral and Other Credit Enhancements, continued:

The Bank also uses the following mitigating tactics for credit risk on derivative transactions:

· Acceleration of transactions and net payment using market values at the date of default of one of the parties.

· Option of both parties to terminate early any transactions with a counterparty at a given date, using for this the market values of these options at the respective date.

· Margins established with time deposits by customers that close FX forwards with subsidiary Banchile Corredores de Bolsa S.A.

The value of the guarantees that the Bank maintains related to placements individually classified as impaired as of December 31, 2015 and 2016 is Ch$118,464 million and Ch$129,066 million, respectively.

The value of the guarantees that the Bank maintains related to non-impaired loans as of December 31, 2015 and 2016 is Ch$283,718 million and Ch$305,666 million, respectively.

(f) Credit Quality by Asset Class

The Bank determines the credit quality of financial assets using internal credit ratings. The rating process is linked to the approval and monitoring processes carried out according to the risk categories established by the current standards, making permanent updates according to favorable or unfavorable developments presented by customers, considering aspects of commercial and payment behavior, as well as financial information.

The Bank also conducts reviews of companies in certain industry sectors that are affected by macroeconomic or sector-specific variables. In this way, in due course, it can establish the level of provisions necessary and sufficient to cover losses due to non-recoverable credits granted.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(f) Credit Quality by Asset Class, continued:

The following table shows credit quality by asset class for balance sheet items, based on the Bank’s credit rating system.

|  | As of December 31, 2015 |
|  | Individual Portfolio |  | Group Portfolio |
|  | Normal |  | Substandard |  | Non- complying |  | Normal |  | Non- complying |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |  |  |
Loans and advances to banks |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank of Chile |  | 1,000,433 |  | — |  | — |  | — |  | — |  | 1,000,433 |
Domestic banks |  | 45,258 |  | — |  | — |  | — |  | — |  | 45,258 |
Foreign banks |  | 350,206 |  | — |  | — |  | — |  | — |  | 350,206 |
Total |  | 1,395,897 |  | — |  | — |  | — |  | — |  | 1,395,897 |
Loans to customers (before allowances for loan losses) |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 11,543,265 |  | 175,066 |  | 277,710 |  | 2,211,104 |  | 214,020 |  | 14,421,165 |
Residential mortgage loans |  | — |  | — |  | — |  | 6,287,820 |  | 117,166 |  | 6,404,986 |
Consumer loans |  | — |  | — |  | — |  | 3,473,296 |  | 273,979 |  | 3,747,275 |
Total |  | 11,543,265 |  | 175,066 |  | 277,710 |  | 11,972,220 |  | 605,165 |  | 24,573,426 |

|  | As of December 31, 2016 |
|  | Individual Portfolio |  | Group Portfolio |
|  | Normal |  | Substandard |  | Non- complying |  | Normal |  | Non- complying |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Financial Assets |  |  |  |  |  |  |  |  |  |  |  |  |
Loans and advances to banks |  |  |  |  |  |  |  |  |  |  |  |  |
Central Bank of Chile |  | 700,341 |  | — |  | — |  | — |  | — |  | 700,341 |
Domestic banks |  | 208,403 |  | — |  | — |  | — |  | — |  | 208,403 |
Foreign banks |  | 264,702 |  | — |  | — |  | — |  | — |  | 264,702 |
Total |  | 1,173,446 |  | — |  | — |  | — |  | — |  | 1,173,446 |
Loans to customers (before allowances for loan losses) |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial loans |  | 11,390,263 |  | 196,815 |  | 201,790 |  | 2,518,008 |  | 192,159 |  | 14,499,035 |
Residential mortgage loans |  | — |  | — |  | — |  | 6,784,614 |  | 140,152 |  | 6,924,766 |
Consumer loans |  | — |  | — |  | — |  | 3,723,550 |  | 251,073 |  | 3,974,623 |
Total |  | 11,390,263 |  | 196,815 |  | 201,790 |  | 13,026,172 |  | 583,384 |  | 25,398,424 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(f) Credit Quality by Asset Class, continued:

Substandard and Non-Complying loans

The following table shows the conciliation between Normal and Impaired Portfolio and classification criteria of impaired loans, which includes some categories of substandard loans:

|  | December |  | December |
|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Individual Portfolio |  |  |  |  |
Substandard (categories B1 — B4) |  | 175,066 |  | 196,815 |
Non-complying (categories C1 — C6) |  | 277,710 |  | 201,790 |
Group Portfolio |  |  |  |  |
Non-complying |  | 605,165 |  | 583,384 |
Total substandard and non-complying categories (from B1 to C6) |  | 1,057,941 |  | 981,989 |
Total impaired loans (categories B3 — C6) |  | (940,785 | ) | (868,077 | )
Normal portfolio (categories B1 — B2) |  | 117,156 |  | 113,912 |

Categories B3 to C6 present objective evidence of impairment, as a result of the occurrence of one or more conditions or events described below, according to paragraph 59 of IAS 39.

Related to categories B1 and B2 correspond to debtors who have sufficient credit quality, so these categories are not considered impaired.

The classification criteria are the following:

Categories |  | Criteria
B1 — Normal |  | — Vulnerable ability to make payments, with some difficult in some of them, but debtor regularized payments on a timely basis
B2 — Normal |  | — Debtor with low but sufficient credit quality
B3 — Impaired |  | — Debtor with a very low credit quality
|  | — Weak ability to make payments, and it has shown delinquency in its payments, may need a financial restructuring
B4 — Impaired |  | — Debtor with minimum credit quality
|  | — This debtor type presents a history of negative behaviors in the past 12 months
C1-C6 Impaired |  | — These categories include debtors and their credits, the recovery of which is considered remote, as they present a deteriorating or no ability to pay
|  | — Debtors with obvious signs of possible bankruptcy, as well as those debtors where a forced restructuring of debt is necessary to avoid default
|  | — These categories comprise all loans outstanding from debtors that have at least one installment payment of interest or principal overdue for 90 days or more

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(f) Credit Quality by Asset Class, continued:

The following tables below provide details of financial assets past due as of December 31, 2015 and 2016, listed by their first past-due date.

The detailed amounts include installments that are overdue, plus the remaining balance of principal and interest on such loans.

Terms:

Default 1: 1 to 29 days

Default 2: 30 to 59 days

Default 3: 60 to 89 days

As of December 31, 2015:

|  | Default 1 |  | Default 2 |  | Default 3 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Loans and advances to banks |  | 15,354 |  | — |  | — |
Subtotal past-due loans and advances to banks |  | 15,354 |  | — |  | — |
Commercial loans |  | 152,739 |  | 59,428 |  | 19,346 |
Import-export financing |  | 19,437 |  | 1,255 |  | 6,096 |
Factoring transactions |  | 36,917 |  | 5,093 |  | 2,757 |
Commercial lease transactions |  | 37,837 |  | 8,149 |  | 2,145 |
Other loans and receivables |  | 1,021 |  | 440 |  | 407 |
Residential mortgage loans |  | 132,767 |  | 53,915 |  | 22,279 |
Consumer loans |  | 225,577 |  | 90,188 |  | 33,864 |
Subtotal past-due loans to customers |  | 606,295 |  | 218,468 |  | 86,894 |
Total |  | 621,649 |  | 218,468 |  | 86,894 |

As of December 31, 2016:

|  | Default 1 |  | Default 2 |  | Default 3 |
|  | MCh$ |  | MCh$ |  | MCh$ |
Loans and advances to banks |  | 18,495 |  | — |  | — |
Subtotal past-due loans and advances to banks |  | 18,495 |  | — |  | — |
Commercial loans |  | 133,959 |  | 41,561 |  | 17,512 |
Import-export financing |  | 16,621 |  | 1,195 |  | 146 |
Factoring transactions |  | 32,603 |  | 4,677 |  | 641 |
Commercial lease transactions |  | 46,802 |  | 8,683 |  | 5,638 |
Other loans and receivables |  | 1,482 |  | 703 |  | 284 |
Residential mortgage loans |  | 142,663 |  | 46,908 |  | 24,729 |
Consumer loans |  | 222,041 |  | 95,934 |  | 37,218 |
Subtotal past-due loans to customers |  | 596,171 |  | 199,661 |  | 86,168 |
Total |  | 614,666 |  | 199,661 |  | 86,168 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(f) Credit Quality by Asset Class, continued:

As of December 31, the aging analysis of loans is as follows:

|  |  |  | Past due but not impaired(*) |  |  |
As of |  | Neither past due or impaired |  | Up to 30 days |  | Over 30 days and up to 60 days |  | Over 60 days and up to 90 days |  | Over 90 days |  | Total |
December 31, |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
2015 |  | 23,015,178 |  | 460,401 |  | 121,272 |  | 34,864 |  | 926 |  | 23,632,641 |
2016 |  | 23,852,205 |  | 518,369 |  | 126,177 |  | 32,936 |  | 658 |  | 24,530,347 |

(*) These amounts include installments that are overdue, plus the remaining balance of principal and interest on such loans.

(g) Assets Received in Lieu of Payment

The Bank has received assets in lieu of payment totaling MCh$7,626 and MCh$14,835 as of December 31, 2015 and 2016, respectively, the majority of which are properties. All of these assets are managed for sale.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(h) Renegotiated Assets

The impaired loans are considered to be renegotiated when the corresponding financial commitments are restructured and the Bank assesses the probability of recovery as sufficiently high.

The following table details the book value of loans with renegotiated terms per financial asset class:

|  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |
Financial assets |  |  |  |  |
Loans and advances to banks |  |  |  |  |
Domestic banks |  | — |  | — |
Foreign banks |  | — |  | — |
Subtotal |  | — |  | — |
Loans to customers, net |  |  |  |  |
Commercial loans |  | 238,491 |  | 172,255 |
Residential mortgage loans |  | 18,186 |  | 17,466 |
Consumer loans |  | 335,489 |  | 358,023 |
Subtotal |  | 592,166 |  | 547,744 |
Total renegotiated financial assets |  | 592,166 |  | 547,744 |

The Bank evaluates allowances loan losses in two segments: individually assessed allowances loan losses and group assessed allowances loan losses, which are described in more detail in Note 2(h).

Complementary Information

The renegotiated portfolio of Banco de Chile represents 2.16% of the total loans and the redefault rate of these loans for retail segment is 32.44% as of December 31, 2016 (the Bank does not have this information for other segments for internal purposes).

The most common type of modification is to extend the term of the loan. For payment extensions, depending on the characteristics of each credit, the Bank may change the initial conditions in terms of interest rate and initial grace period for the first payment. With respect to forgiveness of principal, the Bank typically does not give this benefit. The Board of Directors might on rare occasions approve a portion of principal forgiveness on certain credit-operations that have been impaired and provisioned previously. Based on this knowledge, the Bank estimates that about 80% of renegotiated loans extend the maturity date, including a new amortization schedule. Only those borrowers which are considered viable are renegotiated, and that the average term of the commercial credit renegotiated is 38 months, demonstrating the relatively short payment extensions given. If the debtor is not considered to be financially viable, the Bank proceeds to the legal collection of debts.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(2) Credit Risk, continued:

(h) Renegotiated Assets, continued

The Bank does not have information related to the balance of loans modified by type of concession because is not required to record this information by the local banking regulator and this information is much used by our peers. However, the Bank continually monitors its deteriorated portfolio as defined in Note 2(h)(v). Also, for internal purposes the renegotiated loan portfolio is analyzed and reviewed as part of the impaired portfolio. Therefore, for management and regulatory (local and IFRS) reporting purposes the Bank does not frequently use information on loans modified by types of concession.

The Bank determines the appropriate amount of allowance for loan losses as follows:

The commercial loan renegotiations are always evaluated and approved individually by the credit committee with all the background and history of previous approvals, including financial records, delinquencies or other previous renegotiations of the debtor. Since almost the entire commercial portfolio is individually provisioned, it is in this approval step of the renegotiation where the level of provision for each debtor is determined.

Among the variables that are considered by the credit committee to establish the level of provisions is payment capacity and the collateral coverage. The condition of a new default of a renegotiated credit is considered when the credit committee is establishing the new level of provisions, which in general as a consequence of this higher risk, could increase up to 65% of the loan.

On the other hand, for the portfolio evaluated for provisioning purposes as a group, the models contain past behavior variables, incorporating delinquencies and default prior to renegotiation for six months, recognizing the increased risk and generating a higher level of provisions. The provision can only be decreased if the renegotiated client has good payment behavior (an overdue period of less than 30 days), in a period of over seven months.

Moreover, an operation identified as renegotiation never leaves this classification for purposes of monitoring and provisioning.

(i) Impairment Testing

The main tools used to test loan impairment include an analysis of whether principal or interest payments are more than 90 days past due or if the counterparty is experiencing any known cash flow problems, reductions in credit ratings or default of the original contractual terms.

(j) Off balance sheet accounts

In order to meet our customers’ financial needs, the Bank has extended several irrevocable commitments and contingent obligations. Even though these obligations are not recognized in the balance sheet, they involve credit risk and thus form part of the Bank’s general risk exposure.

Credit risk exposure generated by contingent obligations is disclosed in Note No. 27.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(3) Market Risk

Market Risk is referred to as the potential loss the Bank may incur due to the absence of liquidity (Liquidity risk) or due to an adverse change in the value of market variables (Price risk).

(a) Liquidity Risk

Liquidity Risk: Measurement and Limits

The Bank manages Liquidity risk separately for each category that this risk encompasses: Trading Liquidity risk and Funding Liquidity risk.

Trading Liquidity risk was considered in the past as the inability of the Bank to generate cash from selling assets in an expedited way, but nowadays the concept has been extended to include the inability to close financial exposures at current market prices. The former is managed by establishing a minimum amount of liquid assets, referred to as liquidity buffer (which is composed of cash free of compliance with reserve requirements, government bonds or short-term bank’s CDs), and the latter by establishing limits for different market factors and tenors that generate price risks. These limits are established for positions that are part of the Trading book only, since the changes in the value of these positions impact the P&L statement. Moreover, whenever the Bank holds trading positions that are not liquid enough given that their size exceeds the normal daily trading liquidity observed in the secondary markets, a negative impact is included in the P&L statement in order to actually reflect the lack of trading liquidity; this concept is referred to as Market Value Adjustment.

Funding Liquidity is controlled and limited using the internal report referred to as MAR (Market Access Report), which is the estimation of the expected net cash flows within a period of time considering business-as-usual market conditions. The report is produced separately by single currency, for the next 30 and 90 day periods, considering permanent holding of almost all assets (with the exception of the amount of bonds above the minimum liquidity buffer, which are considered available for cash generation), the run-off of the whole funding borrowed from wholesale customers provided through time deposits and the retail business. Therefore, the MAR number reflects the amount of money the Treasury should raise daily from institutional investors and retail customers in order to cover funding for holding bonds and loan portfolios. MAR limits are established assuming that under stress scenarios and full utilization, the Bank is able to meet the liquidity risk appetite target defined in the Liquidity Risk Management Policy.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(3) Market Risk, continued:

(a) Liquidity Risk, continued:

The use of MAR in 2016 is illustrated below (LCCY = local currency; FCCY = foreign currency):

|  | MAR LCCY + FCCY MMM$ |  | MAR FCCY MMUS$ |
|  | 1 – 30 days |  | 1 – 90 days |  | 1 – 30 days |  | 1 – 90 days |
Maximum |  | 3,614 |  | 6,142 |  | 1,849 |  | 3,355 |
Minimum |  | 1,451 |  | 3,669 |  | 398 |  | 998 |
Average |  | 2,841 |  | 5,043 |  | 1,077 |  | 2,224 |

The Bank also monitors the amount of assets denominated in local currency that is funded by liabilities denominated in foreign currency, including all tenors. This metric is referred to as Cross Currency Funding. The Bank oversees and limits this amount in order to take precautions against not only a Banco de Chile event but also against a systemic adverse environment generated by a country risk event.

The use of Cross Currency Funding within year 2016 is illustrated below:

|  | Cross Currency Funding MMUS$ |
Maximum |  | 2,751 |
Minimum |  | 539 |
Average |  | 1,643 |

Additionally, the Bank prevents itself from funding concentration by measuring concentration by fund provider class, type of instrument, maturity profile, currency, etc., utilizing thresholds that alert abnormal or imprudent behaviors which are outside the expected ranges.

Moreover, the state of some financial ratios is continuously monitored in order to detect structural changes of the balance sheet profile. As an example, the status/level of the following ratios for the year 2016 is illustrated below:

|  | Liquid Assets/ Net Funding <1y |  | Liabilities>1y/ Assets >1y |  | Deposits/ Loans |
Maximum |  | 129 | % | 74 | % | 63 | %
Minimum |  | 108 | % | 72 | % | 60 | %
Average |  | 116 | % | 73 | % | 62 | %

Some market indices, prices and monetary decisions made by the Central Bank of Chile are also monitored in order to detect early structural market conditions changes that may trigger a liquidity shortage or even a financial crisis.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(3) Market Risk, continued:

(a) Liquidity Risk, continued:

Finally, the Bank also takes advantage of some regulatory reports introduced by the local authorities in 2015. The reports are currently only in place for reporting purposes but the banks are expecting that the regulator will impose some limits by 2017. These include the LCR (Liquidity Coverage Ratio, which in the case of Chile the reserve may be part of the High Quality Liquid Assets “HQLA”), the NSFR (Net Stable Funding Ratio), liability renewal rate classified by type of fund provider and liability concentration by type of instruments.

Within the regulatory reports, the Bank utilizes the C46, which was introduced several years ago but was enhanced in 2015. Formerly known as C08 index, this report includes the expected net cash flows within the next 12 months as the result of contractual maturity for almost all assets and liabilities (the liquidity generated by debt instruments is permitted to be reported prior to the instrument’s contractual maturity, with the exception of those classified as held-to-maturity). However, the SBIF authorized Banco de Chile, among others, to report the C46 Adjusted index. This enables the Bank to report, in addition to the regular C46 index, behavioral run-off assumptions for some specific liability balance sheet items, such as demand deposits and time deposits. Conversely, the regulator also requires some roll-over assumptions for the loan portfolio.

The SBIF establish the following limits for the C46 Index:

Foreign Currency balance sheet items: |  | 1-30 days C46 index < 1 x Tier-1 Capital
All Currencies balance sheet items: |  | 1-30 days C46 index < 1 x Tier-1 Capital
All Currencies balance sheet items: |  | 1-90 days C46 index < 2 x Tier-1 Capital

The levels of this index in 2016 are illustrated below:

|  | Adjusted C46 All CCYs as % of Tier-1 Capital |  | Adjusted C46 FCCY as % of Tier-1 Capital |
|  | 1 – 30 days |  | 1 – 90 days |  | 1 – 30 days |
Maximum |  | 76 | % | 94 | % | 39 | %
Minimum |  | 21 | % | 49 | % | 9 | %
Average |  | 48 | % | 74 | % | 22 | %
Limit |  | 100 | % | 200 | % | 100 | %

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(3) Market Risk, continued:

(a) Liquidity Risk, continued:

The contractual maturity profile of the financial liabilities of Banco de Chile and its subsidiaries on a consolidated basis, as of 2015 and 2016 end-of-year, is illustrated below:

|  | Up to 1 month |  | Between 1 and 3 months |  | Between 3 and 12 months |  | Between 1 and 3 years |  | Between 3 and 5 years |  | More than 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Liabilities as of December 31, 2015 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current accounts and other demand deposits |  | 8,327,048 |  | — |  | — |  | — |  | — |  | — |  | 8,327,048 |
Transactions in the course of payment |  | 35,475 |  | — |  | — |  | — |  | — |  | — |  | 35,475 |
Instruments sold under repurchase agreements and security lending |  | 184,041 |  | 51 |  | — |  | — |  | — |  | — |  | 184,092 |
Savings accounts and time deposits |  | 4,637,114 |  | 1,788,360 |  | 3,128,918 |  | 484,858 |  | 557 |  | 211 |  | 10,040,018 |
Full delivery derivative transactions |  | 269,483 |  | 232,474 |  | 364,917 |  | 629,015 |  | 329,806 |  | 640,329 |  | 2,466,024 |
Borrowings from financial institutions |  | 231,893 |  | 125,946 |  | 904,310 |  | 262,757 |  | — |  | — |  | 1,524,906 |
Other financial obligations |  | 421 |  | 1,100 |  | 5,535 |  | 18,435 |  | 23,918 |  | 789 |  | 50,198 |
Debt issued in non-USD foreign currency |  | 113,758 |  | 199,062 |  | 766,134 |  | 1,157,411 |  | 1,384,072 |  | 3,756,483 |  | 7,376,920 |
Total (excluding non-delivery derivative transactions) |  | 13,799,233 |  | 2,346,993 |  | 5,169,814 |  | 2,552,476 |  | 1,738,353 |  | 4,397,812 |  | 30,004,681 |
Non - delivery derivative transactions |  | 262,962 |  | 356,434 |  | 809,548 |  | 1,053,043 |  | 528,528 |  | 1,017,489 |  | 4,028,004 |
|  | Up to 1 month |  | Between 1 and 3 months |  | Between 3 and 12 months |  | Between 1 and 3 years |  | Between 3 and 5 years |  | More than 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Liabilities as of December 31, 2016 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current accounts and other demand deposits |  | 8,321,148 |  | — |  | — |  | — |  | — |  | — |  | 8,321,148 |
Transactions in the course of payment |  | 25,702 |  | — |  | — |  | — |  | — |  | — |  | 25,702 |
Instruments sold under repurchase agreements and security lending |  | 209,908 |  | 6,821 |  | — |  | — |  | — |  | — |  | 216,729 |
Savings accounts and time deposits |  | 4,954,428 |  | 2,478,148 |  | 3,083,258 |  | 157,591 |  | 589 |  | 252 |  | 10,674,266 |
Full delivery derivative transactions |  | 274,760 |  | 225,173 |  | 872,004 |  | 507,086 |  | 292,965 |  | 617,424 |  | 2,789,412 |
Borrowings from financial institutions |  | 150,396 |  | 231,890 |  | 526,149 |  | 120,672 |  | — |  | — |  | 1,029,107 |
Other financial obligations |  | 557 |  | 1,034 |  | 5,038 |  | 18,173 |  | 18,401 |  | 376 |  | 43,579 |
Debt issued in non-USD foreign currency |  | 104,221 |  | 87,840 |  | 525,342 |  | 1,423,859 |  | 1,204,796 |  | 4,070,909 |  | 7,416,967 |
Total (excluding non-delivery derivative transactions) |  | 14,041,120 |  | 3,030,906 |  | 5,011,791 |  | 2,227,381 |  | 1,516,751 |  | 4,688,961 |  | 30,516,910 |
Non - delivery derivative transactions |  | 237,799 |  | 171,254 |  | 838,475 |  | 887,297 |  | 196,923 |  | 1,096,234 |  | 3,427,982 |

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(3) Market Risk, continued:

(b) Price Risk

Price Risk Measurement and Limits

The Price Risk measurement and management processes are implemented utilizing various internal metrics and reports. These are produced for the Trading portfolio and separately for the Accrual book (the Accrual book includes all balance sheet items, even those which are part of the Trading book but do not generate accrual interest rate risk since they are reported to one-day repricing tenor and others that are excluded by the regulators in the analysis of the Banking book, such as Capital and Fixed Assets). In addition to this, and just on supplementary basis and actually not used as a risk management tool, the Bank submits regulatory reports to the corresponding regulatory entities.

The Bank has established internal limits for the Trading book. In fact, the FX net open positions (FX delta), the interest rate sensitivities generated by the derivatives and debt securities portfolios (DV01 or also referred to as rho) and the FX volatility sensitivity (vega) are measured and limited. Limits are established on an aggregate basis but also for some specific repricing tenor points. The use of these limits is monitored daily, controlled and reported by independent control functions to the senior management of the bank. The internal governance framework also establishes that these limits be approved by the Board of Directors and reviewed at least annually.

The Bank utilizes the historical VaR (Value-at-Risk) approach as the risk measurement tool for the trading portfolio exposures. The model includes 99% confidence level and most recent one-year observed rates, prices and yields data. The VaR number is escalated by 22 days (a calendar month) for reporting purposes.

The use of VaR in 2016 is illustrated below:

|  | Value-at-Risk 99% confidence level escalated to 1 month MMUS$ |
Maximum |  | 12.1 |
Minimum |  | 1.9 |
Average |  | 5.6 |

Additionally, the Bank utilizes built-in models for measuring, limiting, controlling and reporting interest rate exposures and risks for the Accrual book, namely the metric referred to as IRE (Interest Rate Exposure) and EaR (Earnings-at-Risk), respectively. IRE gauges the difference in net revenues from funds generated for some specific period of time due to standardized interest rate fluctuations; the EaR measures the adverse impact for a specific period of time (usually 12 months) due to the adverse impact of interest rates considering that all exposures are closed within a reasonable defeasance period (3 months).

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42. Risk Management, continued:

(3) Market Risk, continued:

(b) Price Risk, continued:

The use of EaR within year 2016 is illustrated below:

|  | 12-months Earnings-at-Risk 97.7% confidence level 3 months defeasance period MCh$ |
Maximum |  | 73,582 |
Minimum |  | 64,343 |
Average |  | 68,879 |

The regulatory risk measurement for the Trading portfolio (C41 report) is produced by utilizing guidelines provided by the regulatory entities (Central Bank of Chile and the SBIF), which are adopted from BIS 1993 standardized methodologies developed for this specific topic. The referred methodologies estimate the potential loss that the Bank may incur considering standardized fluctuations of the value of market factors such as FX rates, interest rates and volatilities that may adversely impact the value of FX spot positions, interest rate exposures, and volatility exposures, respectively. The interest rate shifts are provided by the regulatory entity; in addition, very conservative correlation and tenor factors are included in order to account for non-parallel yield curve shifts reflecting steepening/flattering behaviors. The impact due to FX open positions is obtained by using huge fluctuations (8% for liquid FX rates and 30% for the illiquid ones). The SBIF does not establish an individual limit for this particular risk but a global one that includes this risk (also denoted as Market Risk Equivalent or ERM) and the Risk Weighted Assets. The sum of ERM and the 10% of the Risk Weighted Assets cannot exceed the 100% of the bank’s Tier-1 + Tier-2 Capital. In the future, the Operational Risk will be added to the above calculation.

The regulatory risk measurement for the Banking book (C40 report) due to interest rate fluctuations is made by using standardized methodologies provided by the regulatory entities (Central Bank of Chile and SBIF). The report includes models for reporting interest rate gaps and standardized adverse interest rate fluctuations. In addition to this, the regulatory entity has requested banks to establish internal limits for this regulatory risk measurement. Limits must be established separately for short-term and long-term portfolios. The short-term risk limit must be expressed as a percentage of the NIM plus the revenues collected from fees dependent on interest rate level; the long term risk limit may not exceed an established percentage of the Tier-1 + Tier-2 Capital. The Bank is currently using 25% for both limits.

In addition to the above, the Market Risk Policy of Banco de Chile requires the performance of daily stress tests for trading portfolios and monthly for accrual portfolios. The output of the stress testing process is compared to corresponding trigger levels: in the case those triggers are breached, the senior management is notified in order to implement further actions, if necessary. Moreover, intra-month actual P&L for trading activities is compared to some trigger levels: escalation to senior levels is also done when breaches occur.

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42. Risk Management, continued:

(3) Market Risk, continued:

(b) Price Risk, continued:

The following table illustrates the interest rate cash-flows of the Banking Book (contractual tenors) as of December 31, 2015 and 2016:

Banking Book Interest Rate Exposure by Contractual Maturity

|  | Up to 1 month |  | Between 1 and 3 months |  | Between 3 and 12 months |  | Between 1 and 3 years |  | Between 3 and 5 years |  | More than 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Assets as of December 31, 2015 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and due from banks |  | 1,336,900 |  | — |  | — |  | — |  | — |  | — |  | 1,336,900 |
Transactions in the course of collection |  | 310,592 |  | — |  | — |  | — |  | — |  | — |  | 310,592 |
Securities borrowed or purchased under agreements to resell |  | 3,462 |  | — |  | — |  | — |  | — |  | — |  | 3,462 |
Derivative instruments under hedge-accounting treatment |  | 475,630 |  | 136,918 |  | 160,383 |  | 324,360 |  | 374,857 |  | 438,135 |  | 1,910,283 |
Inter-banking loans |  | 1,065,713 |  | 78,726 |  | 227,895 |  | 30,236 |  | — |  | — |  | 1,402,570 |
Customer loans |  | 3,407,077 |  | 3,920,279 |  | 6,135,079 |  | 5,067,738 |  | 2,888,550 |  | 7,725,546 |  | 29,144,269 |
Available for sale instruments |  | 53,523 |  | 76,135 |  | 369,755 |  | 125,645 |  | 151,502 |  | 244,707 |  | 1,021,267 |
Held-to-maturity instruments |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total assets |  | 6,652,897 |  | 4,212,058 |  | 6,893,112 |  | 5,547,979 |  | 3,414,909 |  | 8,408,388 |  | 35,129,343 |

|  | Up to 1 month |  | Between 1 and 3 months |  | Between 3 and 12 months |  | Between 1 and 3 years |  | Between 3 and 5 years |  | More than 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Assets as of December 31, 2016 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and due from banks |  | 1,396,536 |  | — |  | — |  | — |  | — |  | — |  | 1,396,536 |
Transactions in the course of collection |  | 189,208 |  | — |  | — |  | — |  | — |  | — |  | 189,208 |
Securities borrowed or purchased under agreements to resell |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Derivative instruments under hedge-accounting treatment |  | 283,576 |  | 14,860 |  | 170,891 |  | 495,340 |  | 52,134 |  | 502,593 |  | 1,519,394 |
Inter-banking loans |  | 964,250 |  | 86,029 |  | 136,434 |  | 19,777 |  | — |  | — |  | 1,206,490 |
Customer loans |  | 4,808,706 |  | 3,163,029 |  | 5,740,836 |  | 5,219,586 |  | 2,929,046 |  | 8,126,584 |  | 29,987,787 |
Available for sale instruments |  | 6,631 |  | 5,505 |  | 56,839 |  | 137,031 |  | 71,657 |  | 151,600 |  | 429,263 |
Held-to-maturity instruments |  | — |  | — |  | — |  | — |  | — |  | — |  | — |
Total assets |  | 7,648,907 |  | 3,269,423 |  | 6,105,000 |  | 5,871,734 |  | 3,052,837 |  | 8,780,777 |  | 34,728,678 |

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42. Risk Management, continued:

(3) Market Risk, continued:

(b) Price Risk, continued:

|  | Up to 1 month |  | Between 1 and 3 months |  | Between 3 and 12 months |  | Between 1 and 3 years |  | Between 3 and 5 years |  | More than 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Liabilities as of December 31, 2015 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current accounts and demand deposits |  | 8,338,672 |  | — |  | — |  | — |  | — |  | — |  | 8,338,672 |
Transactions in the course of payment |  | 25,500 |  | — |  | — |  | — |  | — |  | — |  | 25,500 |
Securities loaned or sold under repurchase agreements |  | 10,358 |  | — |  | — |  | — |  | — |  | — |  | 10,358 |
Savings accounts and interest-bearing deposits |  | 4,641,021 |  | 1,789,871 |  | 3,123,713 |  | 484,606 |  | 557 |  | 211 |  | 10,039,979 |
Derivative instruments under hedge-accounting treatment |  | 4,272 |  | 107,432 |  | 254,360 |  | 523,234 |  | 427,855 |  | 446,276 |  | 1,763,429 |
Inter-banking borrowings |  | 826,857 |  | 487,504 |  | 210,569 |  | — |  | — |  | — |  | 1,524,930 |
Long-term debt (*) |  | 381,779 |  | 162,304 |  | 604,023 |  | 1,155,900 |  | 1,311,992 |  | 3,755,090 |  | 7,371,088 |
Other liabilities |  | 197,685 |  | 1,100 |  | 5,535 |  | 18,435 |  | 23,918 |  | 789 |  | 247,462 |
Total liabilities |  | 14,426,144 |  | 2,548,211 |  | 4,198,200 |  | 2,182,175 |  | 1,764,322 |  | 4,202,366 |  | 29,321,418 |

|  | Up to 1 month |  | Between 1 and 3 months |  | Between 3 and 12 months |  | Between 1 and 3 years |  | Between 3 and 5 years |  | More than 5 years |  | Total |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Liabilities as of December 31, 2016 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current accounts and demand deposits |  | 8,354,085 |  | — |  | — |  | — |  | — |  | — |  | 8,354,085 |
Transactions in the course of payment |  | 8,841 |  | — |  | — |  | — |  | — |  | — |  | 8,841 |
Securities loaned or sold under repurchase agreements |  | 19,901 |  | — |  | — |  | — |  | — |  | — |  | 19,901 |
Savings accounts and interest-bearing deposits |  | 5,129,350 |  | 2,303,488 |  | 3,083,258 |  | 157,610 |  | 570 |  | 252 |  | 10,674,528 |
Derivative instruments under hedge-accounting treatment |  | 2,232 |  | 2,616 |  | 249,632 |  | 659,389 |  | 88,029 |  | 507,403 |  | 1,509,301 |
Inter-banking borrowings |  | 559,625 |  | 359,768 |  | 109,873 |  | — |  | — |  | — |  | 1,029,266 |
Long-term debt (*) |  | 104,135 |  | 242,016 |  | 525,037 |  | 1,423,061 |  | 1,107,502 |  | 4,012,482 |  | 7,414,233 |
Other liabilities |  | 233,372 |  | 1,034 |  | 5,038 |  | 18,173 |  | 18,401 |  | 376 |  | 276,394 |
Total liabilities |  | 14,411,541 |  | 2,908,922 |  | 3,972,838 |  | 2,258,233 |  | 1,214,502 |  | 4,520,513 |  | 29,286,549 |

(*) This amount is not the same as reported in the liabilities report of the liquidity analysis, due to differences in the treatment of mortgage bonds issued by the Bank in both reports.

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42. Risk Management, continued:

(3) Market Risk, continued:

(b) Price Risk, continued:

Price Risk Sensitivity Analysis

The Bank has focused on stress tests as the main tool for price risk sensitivity analysis. The analysis is implemented for the Trading book and the Banking book separately. After the financial crisis experienced during 2008 and based on the various studies and analyses made on this specific matter, the Bank adopted this methodology when it realized that it is more useful and realistic than business-as-usual tools such as VaR for trading portfolios or EaR for accrual portfolios, since:

(a) The financial crisis shows fluctuations that are materially larger than those used in the VaR with 99% of confidence level or EaR with 97.7% of confidence level.

(b) The financial crisis shows also that correlations between these fluctuations are materially different to those used in the VaR, since a crisis precisely indicates severe disconnections between the behaviors of market factors fluctuations with respect to the patterns normally observed.

(c) Trading liquidity dramatically diminished during the financial crisis, especially in emerging markets (in the case of Chile too), and therefore, the escalation of the daily VaR is a very gross approximation of the expected loss.

The stress tests impacts are obtained by modeling directional fluctuations on the value of market factors and calculating the changes of the economic/accounting value of the financial positions due to these shifts.

The fluctuations are inferred from historical events but also by taking into account extreme but feasible levels that the market factors values may reach in stressful environments generated by economic, political or foreign factors.

An updated database is maintained including historical data of foreign exchange rates, debt instruments yields, derivatives swap yields, foreign exchange volatilities, etc. that enables the Bank to maintain up-to-date records of historical volatility of market factors fluctuations and correlations between these factors.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(3) Market Risk, continued:

(b) Price Risk, continued:

In order to comply with IFRS 7.40, we include the following exercise illustrating an estimation of the impact of feasible but reasonable fluctuations of interest rates, swaps yields, foreign exchange rates and foreign exchange volatilities, which are used for valuing Trading and Accrual portfolios. Given that the Bank’s portfolio includes positions denominated in nominal and real interest rates, these fluctuations must be aligned with extreme but realistic inflation changes forecasts. The exercise is implemented in a very straightforward way: trading portfolios impacts are estimated by multiplying DV01s by expected interest rates shifts; accrual portfolios impacts are computed by multiplying cumulative gaps by forward interest rates fluctuations modeled. It is relevant to note that the methodology might miss some portion of the interest rates convexity since it is not properly captured when material fluctuations are modeled; additionally, neither convexity nor prepayments behaviors are captured for the accrual portfolio analysis. In any case, given the magnitude of the shifts, the methodology may be accurate enough for the purposes and scope of the analysis.

The following table illustrates the fluctuations modeled and used in the stress testing process. Bonds yields, derivatives yields, FX rates and FX CLP/USD volatility are shown for each tenor point. Equity prices fluctuations are not included given that the positions held in the stockbrokerage house (Banchile Corredores de Bolsa SA) are negligible. In fact, equity positions are typically very small given that this legal vehicle is mostly focused on customer driven transactions (brokerage service or equity swaps transactions closed with customers).

The directions of these fluctuations were chosen between four scenarios (two positive and two negative economic scenarios) in order to generate the worst impact for Trading book exposures within the four above mentioned:

Adverse scenario market factors fluctuations

|  | CLP Derivatives (bps) |  | CLP Bonds (bps) |  | CLF Derivatives (bps) |  | CLF Bonds (bps) |  | USD Offshore 3m Derivatives (bps) |  | Spread USD On/Off Derivatives (bps) |  | Vol FX CLP/USD (%) |
3 months |  | -53 |  | -49 |  | 620 |  | 593 |  | -3 |  | 141 |  | 3.6 | %
6 months |  | -66 |  | -57 |  | 286 |  | 260 |  | -7 |  | 116 |  | 3.1 | %
9 months |  | -76 |  | -62 |  | 193 |  | 161 |  | -10 |  | 110 |  | 2.8 | %
1 year |  | -84 |  | -66 |  | 149 |  | 119 |  | -12 |  | 96 |  | 2.5 | %
2 years |  | -104 |  | -69 |  | 55 |  | 56 |  | -22 |  | 79 |  | 2.4 | %
4 years |  | -51 |  | -94 |  | 27 |  | 24 |  | -33 |  | 83 |  | — |
6 years |  | -45 |  | -75 |  | -9 |  | -10 |  | -35 |  | 89 |  | — |
10 years |  | -28 |  | -44 |  | -4 |  | -5 |  | -36 |  | 90 |  | — |
16 years |  | -29 |  | -45 |  | -21 |  | -19 |  | -36 |  | 90 |  | — |
20 years |  | -25 |  | -41 |  | -11 |  | -11 |  | -36 |  | 93 |  | — |

bps = basis points

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

42. Risk Management, continued:

(3) Market Risk, continued:

(b) Price Risk, continued:

The impact on the Trading book as of December 31, 2016 is illustrated below:

POTENTIAL P&L IMPACT
TRADING BOOK (MCh$)

CLP Interest Rate |  | (2,596 | )
Derivatives |  | (1,559 | )
Debt instruments |  | (1,037 | )
CLF Interest Rate |  | (6,085 | )
Derivatives |  | (456 | )
Debt instruments |  | (5,629 | )
Interest rate USD, EUR, JPY, etc. offshore |  | (338 | )
Domestic/offshore interest rate spread USD, EUR, JPY |  | 3,291 |
Interest rate |  | (5,728 | )
Foreign Exchange |  | 412 |
Options volatility |  | 1,026 |
TOTAL |  | (4,290 | )

The scenario modeled would generate losses in the Trading book of up to Ch$4,300 MM or approximately US$ 6.5 MM. In any case, these fluctuations would not result in material losses compared to the Tier-1 Capital base.

The impact of such fluctuations in the Accrual portfolio for the next 12 months as of December 31, 2016, which is not necessarily a gain/loss but greater/lower net revenue from funds generation, is illustrated below:

12-Months NRFF(*) IMPACT
ACCRUAL BOOK (MCh$)

Impact due to inter-banking yield curve (swap yield) shock |  | (171,420 | )
Impact due to spreads shock |  | 40,799 |
Higher / (Lower) NRFF |  | (130,621 | )

(*) Net revenues from funds

The adverse impact in the Accrual book would be the result of a severe drop in the local inflation, especially in the next 3 months. The lower net revenues from funds in the following 12 months would reach Ch$ 131 billion, which is still much lower than the current annual 12-month rolling P&L generation.

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42. Risk Management, continued:

(3) Market Risk, continued:

(b) Price Risk, continued:

The following table illustrates the changes in the fair value of the Available-for-Sale portfolio, as of December 31, 2016, as the result of stress tests modeled above. These changes are recorded in Other Comprehensive Income, a component of shareholder’s Equity, and not current earnings:

POTENTIAL AVAILABLE FOR SALE PORTFOLIO
OCI IMPACT

Currency Instrument |  | DV01(+1 bp) (US$) |  | Impact due to interest rate changes (US$) |  | Impact due to interest rate changes (MCh $) |
CLP |  | (30,172 | ) | (1.95 | ) | (1,309 | )
CLF |  | (126,078 | ) | (9.78 | ) | (6,558 | )
USD |  | (64,214 | ) | (5.65 | ) | (3,788 | )
TOTAL |  |  |  | (17.38 | ) | (11,655 | )

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42. Risk Management, continued:

(4) Capital Requirements and Capital Management:

The principal objectives of the Bank’s capital management are to ensure compliance with regulatory requirements and to maintain sound credit ratings and capital ratios. During 2016, the Bank has successfully met the required capital requirements.

As part of its Capital Management Policy, the Bank has established capital adequacy alerts, which are stricter than those required by the regulator, which are monitored on a monthly basis. During 2016, none of the internal alerts defined in the Capital Management Policy were activated.

The Bank manages capital by making adjustments in light of changes in economic conditions and the risk characteristics of its business. For this purpose, the Bank may modify the amount of dividend payments to its shareholders or issue equity instruments. The capital adequacy of the Bank is monitored using, among other measures, the indexes and rules established by the SBIF.

Regulatory Capital

According to the Chilean Banking Law, banks must comply with a minimum Regulatory Capital ratio of 8%. Therefore, the Bank must maintain a minimum Regulatory Capital that cannot be lower than 8% of the RAAP assets. Additionally, the Bank must comply with a minimum capital to total assets ratio: the law establishes that banks must maintain a minimum Basic Capital that cannot be lower than the 3% of total assets. Due to the merger of Banco de Chile and Citibank Chile in 2008, the SBIF in its resolution No. 209 of December 26, 2007, established that the entity must maintain a Regulatory Capital not less than 10%. Thus, the regulator upheld the validity of a minimum of 10%, which was set in December 2001 to authorize the merger of Banco Edwards and Banco de Chile.

Both ratios are computed according the international standards; assets are risk weighted, for reporting purposes, according to SBIF instructions which are adopted from BIS guidelines. For derivatives, the risk weighting process is applied over the “loan equivalent” of each derivative transaction. The loan equivalent is the sum of the current value of the transaction, if positive, and the maximum exposure the Bank may face in the future, along the life of the transaction, considering the increase in value of it due to market factor fluctuations including some confidence level. The loan equivalent is expressed as a percentage of the notional amount of the transaction, being these percentages much larger for FX transactions than for interest rate swaps or for longer tenors than for shorter ones.

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42. Risk Management, continued:

(4) Capital Requirements and Capital Management, continued:

The risk weighted assets and Basic Capital ratio and Regulatory Capital ratio, as of the end of year 2015 and 2016, were:

|  | Consolidated assets |  | Risk-weighted assets |
|  | 2015 |  | 2016 |  | 2015 |  | 2016 |
|  | MCh$ |  | MCh$ |  | MCh$ |  | MCh$ |
Balance sheet assets (net of provisions) |  |  |  |  |  |  |  |  |
Cash and due from banks |  | 1,361,222 |  | 1,408,167 |  | 42,335 |  | 21,940 |
Transactions in the course of collection |  | 319,679 |  | 206,972 |  | 59,719 |  | 53,126 |
Financial Assets held-for-trading |  | 843,574 |  | 1,379,958 |  | 160,150 |  | 211,762 |
Cash collateral on securities borrowed and reverse repurchase agreements |  | 46,164 |  | 55,703 |  | 46,164 |  | 55,703 |
Derivative instruments |  | 1,127,122 |  | 939,649 |  | 1,064,661 |  | 703,211 |
Loans and advances to banks |  | 1,395,544 |  | 1,173,187 |  | 358,614 |  | 305,934 |
Loans to customers, net |  | 24,022,983 |  | 24,843,655 |  | 21,411,781 |  | 22,024,193 |
Financial assets available-for-sale |  | 1,007,263 |  | 374,470 |  | 420,482 |  | 199,860 |
Financial assets held-to-maturity |  | — |  | — |  | — |  | — |
Investments in other companies |  | 25,849 |  | 30,314 |  | 28,126 |  | 32,588 |
Intangible assets |  | 64,700 |  | 65,036 |  | 26,719 |  | 29,341 |
Property and equipment |  | 215,671 |  | 219,082 |  | 215,671 |  | 219,082 |
Investment properties |  | 15,042 |  | 14,674 |  | — |  | — |
Current tax assets |  | — |  | 6,657 |  | 328 |  | 679 |
Deferred tax assets |  | 129,192 |  | 176,923 |  | 25,597 |  | 30,603 |
Other assets |  | 483,591 |  | 462,857 |  | 484,498 |  | 462,185 |
Subtotal |  |  |  |  |  | 24,344,845 |  | 24,350,207 |
Off-balance-sheet assets |  |  |  |  |  |  |  |  |
Contingent loans |  | 5,221,333 |  | 4,154,890 |  | 3,131,800 |  | 2,491,879 |
Total risk-weighted assets |  |  |  |  |  | 27,476,645 |  | 26,842,086 |

|  | As of December 31, 2015 |  | As of December 31, 2016 |
|  | MCh$ |  | % |  | MCh$ |  | % |
TIER 1 Capital (*) |  | 2,740,084 |  | 7.45 |  | 2,887,410 |  | 8.09 |
TIER 2 Equity |  | 3,457,523 |  | 12.58 |  | 3,729,427 |  | 13.89 |

(*) TIER 1 Capital corresponds to equity attributable to equity holders in the Statement of Consolidated Financial Position

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43. New Accounting Pronouncements:

The following is a summary of new standards, interpretations and improvements to the International Financial Reporting Standards issued by the International Accounting Standards Board (IASB) that are not yet effective as of December 31, 2016:

IFRS 9 Financial Instruments

The July 24, 2014, IASB completed its upgrade project about accounting for financial instruments with the publication of IFRS 9 Financial Instruments.

This standard includes new requirements based on new principles for the classification and measurement; it introduces a “prospective” model of expected credit losses on impairment accounting and changes in hedge accounting.

The classification determines how financial assets and liabilities are accounted in financial statements and, in particular, how they are measured. IFRS 9 introduces a new approach for the classification of financial assets, based in the business model of the entity for the management of financial assets and the characteristic of its contractual flows.

In terms of impairment, the standard establishes a single model that applies to all financial instruments, thus eliminating a source of complexity associated with previous accounting requirements, which required a timely recognition of expected credit losses.

IFRS 9 introduces changes to the requirements for accounting hedge, and also new alternative strategies to use. The amendments create a substantial overhaul of hedge accounting that aligns the accounting treatment with risk management activities, enabling entities to better reflect these activities in their financial statements. In addition, as a result of these changes, users of the financial statements will be provided with better information about risk management and the effect of hedge accounting on the financial statements.

IFRS 9 established that the fair value of credit risk of the entity shall be recognized in Other Comprehensive Income, reducing any eventual volatility that would be generated in the income of the entity, because of its recognition. IFRS 9 permits early application of this improvement, before any other requirement of IFRS 9.

Mandatory adoption date is January 1, 2018. Early adoption is permitted.

During 2016, the Bank and its subsidiaries completed the first step of analysis of differences between IFRS 9 and the current standard and established a work plan for the implementation to be executed during 2017.

In connection with the implementation of IFRS 9, the Bank has an implementation project that is overseen by a steering committee which is composed of the Bank’s CEO and Divisional Managers from Corporate Risk, Operational Risk and Management and Financial Control. Additionally, as part of this effort, operational committee composed of the Accounting, IT and Finance teams, among other relevant areas of the Bank was also created. This committee meets on a weekly basis in order to monitor the development of the project, make decisions and definitions required for implementation, and ensure that all necessary resources are deployed to fulfill the planned agenda. Two different workstreams have been defined thus far; (1) the provisions on Measurement and Classification of Financial Instruments and Hedge Accounting, and (2) new guidelines for Asset Impairment measurement.

In relation to the Measurement and Classification and Hedge Accounting initiative, the Bank will review its current accounting policies in order to modify and adapt these internal policies to the Bank’s business model and the characteristics of the instruments. A test will be designed and performed regarding the payments of interest and principal so as to comply with the new standard requirements. With respect to hedge accounting, the Bank will modify its internal procedures to reflect the changes required as of the adoption date and evaluate the new requirements for disclosures purposes in this matter.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

43. New Accounting Pronouncements, continued:

IFRS 9 Financial Instruments, continued:

Regarding the new guidelines for Asset Impairment, the Bank created a workstream to modify the internal models and / or create new models, as necessary, to ensure that the parameters and concepts introduced by IFRS 9 are adequately incorporated. Currently, this entire team is working on identifying and prioritizing the technological changes required for the implementation of the new credit risk models.

As of the date of issuance of these financial statements, it is not possible to quantify the impact that will result from the adoption of this new standard.

IFRS 15 — Revenue from Contracts with Customers

In May 2014 IFRS 15 was issued, which has the purpose of establishing principles that will apply to an entity to present useful information to users of financial statements about the nature, amount, opportunity and uncertainty of income from ordinary activities and cash flows related to a contract with a client.

This new standard replaces the following current standard and interpretations: IAS 18 — Revenue, IAS 11 — Construction contracts, IFRIC 13 — Customer Loyalty Programs, IFRIC 15 — Agreements for the Construction of Real State, IFRIC 18 — Transfers of Assets from Customers and SIC 31 — Revenue: Barter Transactions involving.

The new model will apply to all contracts with customers, except those that are inside to the scope of the others IFRS, such as leases, insurance contracts and financial instruments.

On April 12, 2016, IASB issued amendments to IFRS 15, clarifying requirements and providing a temporary relief to companies that are implementing the new standard.

In short the amendments clarify how to:

· Identify a performance obligation (the promise to transfer a good or service to a customer) in a contract;

· Determine whether a company is the principal (the provider of a good or service) or an agent (the organization responsible for the good or service provided); and

· Determine whether the product of a license must be recognized at a point in time or over time.

The date of application of this new standard is January 1, 2018, early adoption is permitted.

The initial assessment of the potential impact of the adoption of this new standard has been focused on reviewing of fees and commission revenues.

Banco de Chile recognizes fee and commission revenues (other than fees included in the calculation of the effective interest rate) as part of the following services: card services, investments in mutual funds, collections and payments, portfolio management, among others.

The initial assessment indicates that IFRS 15 will not have a material impact on the timing of recognition or measurement of fees and commission revenues. However, we are still analyzing whether the presentation in the Income Statement of certain credit card-related activities will be impacted by this new guidance.

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43. New Accounting Pronouncements, continued:

IFRS 16 Leases

In January 2016, IFRS 16 was issued to establish principles for the recognition, measurement, presentation and disclosure of lease contracts, for both lessee and lessor.

As it relates to the lessor, this new rule is no different than the previous rule, IAS 17 — Leases, related to the accounting treatment for the lessor. However, related to the lessee, the new rule requires recognition of the assets and liabilities, and so eliminates the differences between financial and operating leases.

The effective date of application is January 1, 2019. Early adoption is permitted but, only if IFRS 15 is also applied.

Banco de Chile and its subsidiaries are evaluating the possible impact of this standard.

IAS 7 Statement of Cash Flows

In January 2016, the IASB published amendments to IAS 7, which requires that entities provide additional disclosures to enable users of financial statements to evaluate changes in liabilities arising from financing activities, including changes from financing cash flows and other changes.

The amendments are effective for annual periods beginning on or after January 1, 2017; early adoption is permitted.

Banco de Chile and its subsidiaries will apply these additional disclosures in its 2017 financial statements.

IAS 12 Income Taxes

In January 2016, the IASB published amendments to IAS 12, to clarify the recognition of deferred tax assets for unrealized losses. A deferred tax asset will be recognized for all the deductible temporary differences only to the extent that is likely to generate taxable assets against which the temporary difference will be deducted.

The amendments are effective for annual periods beginning on or after January 1, 2017, early adoption is permitted.

This standard will not impact the financial statements of Banco de Chile and its subsidiaries.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

43. New Accounting Pronouncements, continued:

IAS 28 — Investments in Associates and Join Venture and IFRS 10 - Consolidated Financial Statements

In September 2014, the IASB issued this amendment, which clarifies the scope of recognized gains and losses in a transaction involving an associate or joint venture, and this depends on whether the asset sold or contribution is a business. Therefore, IASB concluded that all of the profit or loss should be recognized against loss of control of a business. Likewise, gains or losses resulting from the sale or contribution of a subsidiary that is not a business (definition of IFRS 3) to an associate or joint venture should be recognized only to the extent of unrelated interests in the associate or joint venture.

On December 17, 2015 the IASB published final amendments to “Sale or Contribution of Assets between an Investor and its Associate or Joint Venture”. The amendments defer the effective date of the September 2014 amendments to these standards indefinitely until the research project on the equity method has been concluded.

This amendment will not impact the financial statements of Banco de Chile and its subsidiaries.

IFRS 2 Share-based payments

In June 2016, the IASB made amendments to IFRS 2 related to the classification and measurement of transactions of share-based payments.

The amendments address the following areas:

· Compliance conditions when share-based payments are settled in cash.

· Classification of share-based transactions, net of withholding of income tax.

· Accounting for changes made to the terms of the contracts which modify the classification of cash-settled payments or settled in equity shares.

The date of application of these amendments is January 1, 2018; early adoption is permitted.

These amendments will not impact the consolidated financial statements of Banco de Chile and its subsidiaries as they do not offer these types of contracts.

IFRS 4 Insurance contracts

In September 2016, the IASB issued an amendment to IFRS 4 Insurance Contracts to address concerns arising from the application of new pronouncements included in IFRS 9, before implementing the new standard for insurance contracts.

The amendments introduce the following two approaches to those entities that issue insurance contracts:

· An overlay approach will give to all companies that issue insurance contracts the option to recognize in other comprehensive income rather than profit or loss, the volatility that could arise when IFRS 9 is applied before the new contract insurance norm is issued; and

· A postponement approach will give to companies whose activities are largely connected with insurance an optional temporary exemption to the application of IFRS 9 until 2021. The Entities who defer the application of IFRS 9 will continue applying the existing financial instruments norm.

These amendments will not impact the consolidated financial statements of Banco de Chile and its subsidiaries as they do not offer these types of contracts.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

43. New Accounting Pronouncements, continued:

Annual improvements IFRS 2014-2016 cycle:

In December 2016, the IASB issued the Annual Improvements to IFRS Cycle 2014-2016, which includes amendments to the following regulations:

IFRS 12 Disclosure of Interests in Other Entities.

The amendment specifies the disclosure requirements set forth in IFRS 12 for holdings in entities that are within the scope of IFRS 5 Non-current Assets Held-for-Sale and Discontinued Operations.

The date of application of these amendments is January 1, 2017.

This change has no impact on the consolidated financial statements of Banco de Chile and its subsidiaries.

IAS 28 Investments in associates and joint ventures.

IAS 28 has been amended to clarify that a venture capital organization or a mutual fund, investment trust and similar entities may choose to account for their investments in joint ventures and associates at fair value or using the equity method. The amendment also makes it clear that the method chosen for each investment should be made at the initial time of application. The date of application of these amendments is January 1, 2018.

This change has no impact on the consolidated financial statements of Banco de Chile and its subsidiaries.

IAS 40 Investment Property.

IAS 40 requires that an asset be transferred to (or from), investment property only when there is a change in its use.

The amendment, issued in December 2016, clarifies that a change in management’s intentions for the use of a property does not provide, in isolation, evidence of a change in its use. An entity must, therefore, have taken observable actions to support such a change.

The date of application of these amendments is January 1, 2018.

This change has no significant impact on the consolidated financial statements of Banco de Chile and its subsidiaries.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS, Continued

43. New Accounting Pronouncements, continued:

IFRIC 22 Foreign Currency Transactions and Advance Consideration.

In December 2016, the IASB issued Interpretation IFRIC 22 “Foreign Currency Transactions and Advance Consideration”

This Interpretation applies to a foreign currency transaction when an entity recognizes a non-financial asset or non-financial liability arising from the payment or collection of an early consideration before the entity recognizes the related asset, expense or income.

The IFRIC specifies that at the date of the transaction, for the purpose of determining the exchange rate to be used in the initial recognition of the related asset, expense or income, the applicable date on which the entity initially recognizes the non-monetary asset or non-monetary liability arising from the payment or collection of the anticipated consideration. That is, the related income, expenses or assets should not be re-evaluated with changes in the exchange rates between the date of the initial recognition of the early consideration and the date of recognition of the transaction to which said consideration relates.

The date of application of these amendments is January 1, 2018.

Banco de Chile and its subsidiaries are evaluating the possible impact of the adoption of these regulations.

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44. Subsequent Events:

a) On January 26, 2017 in the Ordinary Session No. BCH 2,853, the Board of Directors of Banco de Chile resolved to call an Ordinary Shareholders’ Meeting to be held on March 23, 2017 with the purpose of proposing, among other matters, the distribution of the dividend No. 205 of $2.92173783704 to each of the 97,624,347,430 shares, payable against net distributable income for the year ended December 31, 2016, corresponding to 60% of such income.

In addition, the Board of Directors resolved to convene an Extraordinary Shareholders’ Meeting to be held on the same date, in order to propose, among other matters, the capitalization of 40% of the Bank’s net distributable income obtained during the fiscal year ending on December 31st, 2016, through the issuance of fully paid-in shares, without nominal value, determined at a value of $73.28 per share, which will be distributed among the shareholders at the rate of 0.02658058439 shares per share and adopting the necessary agreements subject to the exercise of the options provided for in article 31 of Law No. 19,396.

b) On February 9, 2017 according to articles 9 and 10 of Law 18,045, Banco de Chile was informed as essential information that according to the articles 19 et seq. of Law 19,913, the Financial Analysis Unit (Unidad de Analisis Financiero) that belongs to the Chilean Ministry of Finance imposed to Banco de Chile an administrative warning and fine of UF 500 on Banco de Chile in relation to the erroneous sending to that Unit, of the information contained in article 5 of the aforementioned law, for the period between April 2011 and June 2012.

c) At the Ordinary Shareholders’ Meeting, held on March 23, 2017, our shareholders agreed to the dividend No.205, and its distribution in the amount of CLP$2.92173783704 per “Banco de Chile” share, with charge to year 2016 net distributable income of Banco de Chile. Moreover, at the Extraordinary Shareholders Meeting held on the same date, our shareholders agreed to a stock dividend in connection with the capitalization of 40% of our distributable net income obtained during the fiscal year 2016, through the issuance of fully paid-in shares, of no par value, with a value of Ch$73.28 per share. This stock dividend will be distributed to the shareholders at the fixed rate of 0.02658058439 fully paid-in shares per share currently held, subject to the exercise of the options established in Article 31 of Law No. 19,396. This capitalization is currently subject to the SBIF’s approval.

d) On March 23, 2017 Banco de Chile was informed as essential information that at the Ordinary Shareholders’ Meeting, the Board of Directors was completely renewed, due to the end of the legal and statutory three-year term with respect to the Board of Directors.

After the corresponding voting at the aforesaid meeting, the following persons were appointed or re-appointed as Directors for new three-year terms:

Directors: | Andrés Ergas Heymann
| Alfredo Cutiel Ergas Segal | (Independent)
| Jaime Estévez Valencia | (Independent)
| Jane Fraser |
| Pablo Granifo Lavín
| Samuel Libnic
| Andrónico Luksic Craig
| Jean Paul Luksic Fontbona
| Gonzalo Menéndez Duque
| Francisco Pérez Mackenna
| Juan Enrique Pino Visinteiner
First Alternate Director: | Rodrigo Manubens Moltedo
Second Alternate Director: | Thomas Fürst Freiwirth | (Independent)

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44. Subsequent Events, continued:

Moreover, on March 23, 2017, in the Ordinary Session No. BCH 2,856, the Board of Directors of Banco de Chile agreed to the following nominations and appointments:

President: | Pablo Granifo Lavín
Vice President: | Andrónico Luksic Craig |
Vice President: | Jane Fraser |
Board advisor: | Hernán Büchi Buc |

e) The Central Bank of Chile has communicated to Banco de Chile that the Board of such institution (Consejo), in Special Session No 2051E, held on March 27, 2017, considering the resolutions adopted by the shareholders’ meetings of Banco de Chile of March 23, 2017, regarding distribution of dividends and the increase of capital through the issuance of fully paid-in shares corresponding to the 40% of the net income obtained during the fiscal year ending on December 31, 2016, resolved to take the option that the entirety of its corresponding surplus, including the part of the profits proportional to the agreed capitalization, be paid to the Central Bank of Chile in cash currency, according to the letter b) of the article 31 of the law No 19.396, regarding a modification of the way of payment of the subordinated obligation and other applicable legislation.

In Management’s opinion, there are no others significant subsequent events that affect or could affect the consolidated financial statements of the Bank and its subsidiaries between December 31, 2016 and the date of issuance of these consolidated financial statements.

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SIGNATURE

The registrant, Banco de Chile, hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this annual report on its behalf.

Date: April 27, 2017

| Banco de Chile
| /s/ Eduardo Ebensperger O.
| By: | Eduardo Ebensperger O.
| Title: | Chief Executive Officer