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Income and Expenses from Fees and Commissions
 12 Months Ended
Dec. 31, 2019
Fee and commission income (expense) [abstract]  
Income and Expenses from Fees and Commissions
30.Income and Expenses from Fees and Commissions:

 

The income and expenses for fees and commissions shown in the Consolidated Statement of Comprehensive Income for the years ended December 31, 2017, 2018 and 2019 refer to the following items:

 

   2017   2018   2019 
   MCh$   MCh$   MCh$ 
Income from fees and commissions            
Debit and credit card services   155,572    167,201    185,878 
Investments in mutual funds and others   86,103    91,173    101,046 
Use of distribution channel and access to customers   18,204    20,974    65,243 
Collections and payments   50,343    52,717    56,389 
Portfolio management   43,915    46,730    47,816 
Fees for insurance transactions   30,163    32,886    37,035 
Guarantees and letter of credit   24,485    25,021    26,101 
Trading and securities management   18,741    24,632    21,878 
Brand use agreement   14,515    14,840    16,494 
Lines of credit and overdrafts   5,000    4,837    4,716 
Financial advisory services   5,536    5,046    4,393 
Other fees earned   19,125    19,057    22,183 
Total income from fees and commissions   471,702    505,114    589,172 
                
Expenses from fees and commissions               
Credit card transactions   (96,872)   (113,403)   (97,823)
Interbank transactions   (13,189)   (16,554)   (20,133)
Collections and payments   (6,206)   (6,546)   (6,284)
Securities transactions   (6,802)   (7,544)   (5,943)
Sales force   (213)   (258)   (404)
Other fees   (746)   (854)   (1,283)
Total expenses from fees and commissions   (124,028)   (145,159)   (131,870)