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Income and Expenses from Fees and Commissions (Details) - CLP ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Income from fees and commissions      
Debit and credit card services $ 185,878 $ 167,201 $ 155,572
Investments in mutual funds and others 101,046 91,173 86,103
Use of distribution channel and access to customers 65,243 20,974 18,204
Collections and payments 56,389 52,717 50,343
Portfolio management 47,816 46,730 43,915
Fees for insurance transactions 37,035 32,886 30,163
Guarantees and letter of credit 26,101 25,021 24,485
Trading and securities management 21,878 24,632 18,741
Brand use agreement 16,494 14,840 14,515
Lines of credit and overdrafts 4,716 4,837 5,000
Financial advisory services 4,393 5,046 5,536
Other fees earned 22,183 19,057 19,125
Total income from fees and commissions 589,172 505,114 471,702
Expenses from fees and commissions      
Credit card transactions (97,823) (113,403) (96,872)
Interbank transactions (20,133) (16,554) (13,189)
Collections and payments (6,284) (6,546) (6,206)
Securities transactions (5,943) (7,544) (6,802)
Sales force (404) (258) (213)
Other fees (1,283) (854) (746)
Total expenses from fees and commissions $ 131,870 $ 145,159 $ 124,028