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Administrative Expenses (Details) - CLP ($)
$ in Millions
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
General administrative expenses      
Information technology and communications $ 92,264 $ 79,300 $ 69,933
Maintenance and repair of property and equipment 50,297 36,716 35,044
External advisory services and professional services fees 21,099 16,690 11,514
Surveillance and securities transport services 11,533 11,828 11,927
Office supplies 9,366 8,535 8,238
Insurance premiums 5,851 5,286 5,797
Expenses for short-term leases and low value [1] 5,801
Energy, heating and other utilities 5,697 5,676 5,674
External service of financial information 5,461 4,787 4,510
Postal box, mail , postage and home delivery services 5,131 6,045 5,343
Legal and notary expenses 3,996 4,398 3,913
Representation and travel expenses 3,657 3,763 4,040
External service of custody of documentation 3,315 3,088 3,218
Other expenses of obligations for lease agreements [1] 2,797
Donations 2,238 1,982 2,538
Office rental and equipment and ATM [1] 34,773 33,017
Other general administrative expenses 5,227 8,591 6,905
Subtotal 233,730 231,458 211,611
Outsource services      
Credit pre-evaluation 19,159 21,952 19,577
Data processing 10,129 8,562 12,330
External technological developments expenses 9,459 9,984 10,418
Certification and technology testing 7,460 6,823 6,532
Other 3,470 3,577 3,092
Subtotal 49,677 50,898 51,949
Board expenses      
Board of Directors Compensation 2,509 2,511 2,505
Other Board expenses 194 298 458
Subtotal 2,703 2,809 2,955
Marketing expenses      
Advertising 27,808 31,375 30,698
Subtotal 27,808 31,375 30,698
Taxes, payroll taxes and contributions      
Contribution to the banking regulator 10,285 9,548 9,176
Real estate contributions 2,856 2,823 2,722
Patents 1,209 1,243 1,241
Other taxes 1,437 1,323 1,103
Subtotal 15,787 14,937 14,242
Total $ 329,705 $ 331,477 $ 311,455
[1] See Note No. 4 Adoption of IFRS 16 "Leases".