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v3.23.1

Administrative Expenses (Details) - Schedule of administrative expenses - CLP ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
General administrative expenses |  |  |
Information technology and communications | $ 123,810 | $ 109,026 | $ 99,763
Maintenance and repair of property and equipment | 42,157 | 39,679 | 48,218
External advisory services and professional services fees | 15,267 | 16,819 | 13,194
Surveillance and securities transport services | 12,996 | 13,229 | 10,787
Office supplies | 9,288 | 8,093 | 11,094
Insurance premiums except to cover operational risk events | 8,465 | 7,621 | 8,273
Energy, heating and other utilities | 5,307 | 4,445 | 5,556
External service of financial information and fraud prevention | 4,614 | 6,297 | 5,912
Postal box, mail, postage and home delivery services | 4,372 | 4,718 | 4,218
External service of custody of documentation | 3,846 | 3,094 | 3,359
Legal and notary expenses | 3,733 | 4,308 | 4,182
Other expenses of obligations for lease contracts | 3,731 | 4,227 | 2,684
Expenses for short-term leases | 2,782 | 3,371 | 4,196
Representation and travel expenses | 2,449 | 2,703 | 2,780
Fees for other technical reports | 799 | 729 | 639
Fees for review and audit of the financial statements by the external auditor | 777 | 657 | 751
Expenses for leases low value | 491 | 453 | 533
Fines applied by other agencies | 211 | 152 | 66
Other general administrative expenses | 14,214 | 7,945 | 7,313
Outsource services |  |  |
Technological developments expenses, certification and technology testing | 17,939 | 17,526 | 17,433
Data processing | 8,385 | 9,407 | 9,333
External credit evaluation service | 5,208 | 4,958 | 12,241
External human resources administration services and supply of external personnel | 1,438 | 1,108 | 2,000
External cleaning service, casino, custody of files and documents, storage of furniture and equipment | 358 | 355 | 435
Call Center service for sales, marketing, quality control customer service | 92 | 103 |
Board expenses |  |  |
Board of Directors Compensation | 3,095 | 2,889 | 2,795
Other Board expenses | 102 | 16 | 30
Marketing | 37,233 | 30,652 | 23,561
Taxes, contributions and other legal charges |  |  |
Contribution to the banking regulator | 13,566 | 11,968 | 11,408
Real estate contributions | 4,727 | 4,852 | 4,054
Taxes other than income tax | 2,207 | 1,785 | 789
Municipal patents | 1,568 | 1,395 | 1,240
Other legal charges | 47 | 45 | 44
Total | $ 355,274 | $ 324,625 | $ 318,881

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