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v3.20.2

Revenue (Details) - USD ($) $ in Millions | 3 Months Ended | 9 Months Ended |
--- | --- | --- | ---
Sep. 30, 2020 | Sep. 30, 2019 | Sep. 30, 2020 | Sep. 30, 2019 | Dec. 31, 2019
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | $ 3,206.5 | $ 3,623.8 | $ 9,414.1 | $ 10,812.5 |
Contract assets and unbilled fees and costs | 648.0 | 837.9 | 648.0 | 837.9 | $ 689.2
Media and production costs | 526.4 | 590.0 | 526.4 | 590.0 | 568.4
Work in process: | 1,174.4 | 1,427.9 | 1,174.4 | 1,427.9 | 1,257.6
Customer advances | 1,129.5 | 1,059.2 | 1,129.5 | 1,059.2 | $ 1,215.3
North America |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 1,854.7 | 2,096.5 | 5,516.0 | 6,204.1 |
UNITED STATES |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 1,762.9 | 1,993.5 | 5,244.7 | 5,882.9 |
Latin America |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 61.6 | 100.2 | 187.8 | 286.0 |
Europe |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 875.0 | 948.6 | 2,525.9 | 2,930.0 |
Middle East and Africa |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 45.2 | 59.6 | 135.3 | 199.6 |
Asia-Pacific |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 370.0 | 418.9 | 1,049.1 | 1,192.8 |
Advertising |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 1,792.9 | 2,034.4 | 5,185.2 | 6,065.9 |
CRM Consumer Experience |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 516.2 | 629.2 | 1,578.0 | 1,881.7 |
CRM Execution & Support |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 276.9 | 337.4 | 822.8 | 1,009.6 |
Public Relations |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | 322.8 | 337.2 | 950.2 | 1,020.6 |
Healthcare |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue | $ 297.7 | $ 285.6 | $ 877.9 | $ 834.7 |

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