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v3.20.2

Business Segment Reporting - Financial Information (Details) - USD ($) $ in Millions | 3 Months Ended | 9 Months Ended |
--- | --- | --- | ---
Sep. 30, 2020 | Sep. 30, 2019 | Sep. 30, 2020 | Sep. 30, 2019 | Dec. 31, 2019
Revenues: |  |  |  |  |
Service related, net | $ 227 | $ 258 | $ 186 | $ 479 |
Net gain on mortgage loans held for sale | 645 | 360 | 1,594 | 788 |
Total revenues | 872 | 618 | 1,780 | 1,267 |
Total expenses | 431 | 478 | 1,294 | 1,413 |
Other income (expenses) |  |  |  |  |
Interest income | 56 | 163 | 250 | 459 |
Interest expense | (165) | (196) | (534) | (572) |
Other income (expenses), net | (51) | 0 | (50) | 16 |
Total other expenses, net | (160) | (33) | (334) | (97) |
Income (loss) before income tax expense (benefit) | 281 | 107 | 152 | (243) |
Depreciation and amortization for property and equipment and intangible assets | 19 | 22 | 56 | 67 |
Total assets | 21,755 | 18,478 | 21,755 | 18,478 | $ 18,305
Operating Segments | Servicing |  |  |  |  |
Revenues: |  |  |  |  |
Service related, net | 92 | 126 | (202) | 108 |
Net gain on mortgage loans held for sale | 40 | 37 | 119 | 90 |
Total revenues | 132 | 163 | (83) | 198 |
Total expenses | 99 | 171 | 370 | 555 |
Other income (expenses) |  |  |  |  |
Interest income | 40 | 137 | 180 | 388 |
Interest expense | (105) | (120) | (335) | (343) |
Other income (expenses), net | 0 | 0 | 0 | 0 |
Total other expenses, net | (65) | 17 | (155) | 45 |
Income (loss) before income tax expense (benefit) | (32) | 9 | (608) | (312) |
Depreciation and amortization for property and equipment and intangible assets | 6 | 5 | 14 | 13 |
Total assets | 14,707 | 12,065 | 14,707 | 12,065 |
Operating Segments | Originations |  |  |  |  |
Revenues: |  |  |  |  |
Service related, net | 27 | 22 | 68 | 57 |
Net gain on mortgage loans held for sale | 605 | 312 | 1,475 | 687 |
Total revenues | 632 | 334 | 1,543 | 744 |
Total expenses | 195 | 155 | 528 | 404 |
Other income (expenses) |  |  |  |  |
Interest income | 16 | 24 | 69 | 64 |
Interest expense | (15) | (24) | (55) | (67) |
Other income (expenses), net | 0 | (1) | 0 | 4 |
Total other expenses, net | 1 | (1) | 14 | 1 |
Income (loss) before income tax expense (benefit) | 438 | 178 | 1,029 | 341 |
Depreciation and amortization for property and equipment and intangible assets | 5 | 4 | 12 | 13 |
Total assets | 4,250 | 4,386 | 4,250 | 4,386 |
Operating Segments | Xome |  |  |  |  |
Revenues: |  |  |  |  |
Service related, net | 108 | 112 | 320 | 316 |
Net gain on mortgage loans held for sale | 0 | 0 | 0 | 0 |
Total revenues | 108 | 112 | 320 | 316 |
Total expenses | 94 | 101 | 285 | 301 |
Other income (expenses) |  |  |  |  |
Interest income | 0 | 0 | 0 | 0 |
Interest expense | 0 | 0 | 0 | 0 |
Other income (expenses), net | 1 | 3 | 3 | 14 |
Total other expenses, net | 1 | 3 | 3 | 14 |
Income (loss) before income tax expense (benefit) | 15 | 14 | 38 | 29 |
Depreciation and amortization for property and equipment and intangible assets | 5 | 4 | 11 | 11 |
Total assets | 135 | 172 | 135 | 172 |
Corporate/Other |  |  |  |  |
Revenues: |  |  |  |  |
Service related, net | 0 | (2) | 0 | (2) |
Net gain on mortgage loans held for sale | 0 | 11 | 0 | 11 |
Total revenues | 0 | 9 | 0 | 9 |
Total expenses | 43 | 51 | 111 | 153 |
Other income (expenses) |  |  |  |  |
Interest income | 0 | 2 | 1 | 7 |
Interest expense | (45) | (52) | (144) | (162) |
Other income (expenses), net | (52) | (2) | (53) | (2) |
Total other expenses, net | (97) | (52) | (196) | (157) |
Income (loss) before income tax expense (benefit) | (140) | (94) | (307) | (301) |
Depreciation and amortization for property and equipment and intangible assets | 3 | 9 | 19 | 30 |
Total assets | $ 2,663 | $ 1,855 | $ 2,663 | $ 1,855 |

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