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Accounts receivable, unbilled revenue (contract assets) and unearned revenue or payments on account (contract liabilities) - Narrative (Details) - USD ($)
$ in Thousands
6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Decrease in unbilled services (unbilled revenue) $ 13,294  
Decrease in unearned revenue (payments on account) (14,351)  
Increase in net balance (27,645)  
Revenue, remaining performance obligation $ 6,600,000 $ 5,700,000
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-07-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Revenue, remaining performance obligation 43.00%  
Revenue, remaining performance obligation, expected timing of satisfaction, period 12 months