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Segment Information - Summary of Other Selected Income Statement Items (Detail) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Disclosure of other selected income statement [line items] |  |  |
Amortization of deferred expenses, VOBA and future servicing rights | € 876 | € 1,072 | € 586
Depreciation | 87 | 80 | 105
Impairment charges / (reversals) on financial assets, excluding receivables | 60 | 41 | 42
Impairment charges / (reversals) on non-financial assets and receivables | 109 | 36 |
Operating segments [member] | Americas [member] |  |  |
Disclosure of other selected income statement [line items] |  |  |
Amortization of deferred expenses, VOBA and future servicing rights | 685 | 852 | 336
Depreciation | 44 | 38 | 44
Impairment charges / (reversals) on financial assets, excluding receivables | (12) | (9) | 19
Impairment charges / (reversals) on non-financial assets and receivables | 3 | 19 | (2)
Operating segments [member] | The Netherlands [member] |  |  |
Disclosure of other selected income statement [line items] |  |  |
Amortization of deferred expenses, VOBA and future servicing rights | 4 | 25 | 27
Depreciation | 18 | 12 | 16
Impairment charges / (reversals) on financial assets, excluding receivables | 72 | 34 | 17
Impairment charges / (reversals) on non-financial assets and receivables | 94 | 15 | 3
Operating segments [member] | United Kingdom [member] |  |  |
Disclosure of other selected income statement [line items] |  |  |
Amortization of deferred expenses, VOBA and future servicing rights | 117 | 119 | 134
Depreciation | 12 | 14 | 28
Impairment charges / (reversals) on non-financial assets and receivables |  | 1 |
Operating segments [member] | Southern & Eastern Europe [member] |  |  |
Disclosure of other selected income statement [line items] |  |  |
Amortization of deferred expenses, VOBA and future servicing rights | 37 | 52 | 55
Depreciation | 11 | 12 | 11
Impairment charges / (reversals) on financial assets, excluding receivables |  | 1 | 2
Impairment charges / (reversals) on non-financial assets and receivables | 3 |  |
Operating segments [member] | Asia [member] |  |  |
Disclosure of other selected income statement [line items] |  |  |
Amortization of deferred expenses, VOBA and future servicing rights | 32 | 24 | 33
Depreciation | 1 | 1 | 1
Impairment charges / (reversals) on financial assets, excluding receivables | 0 | 5 |
Impairment charges / (reversals) on non-financial assets and receivables |  | 1 |
Operating segments [member] | Holding and other activities [member] |  |  |
Disclosure of other selected income statement [line items] |  |  |
Depreciation | 2 | 2 | 2
Impairment charges / (reversals) on financial assets, excluding receivables | 0 | 9 | 3
Impairment charges / (reversals) on non-financial assets and receivables | 10 |  |
Operating segments [member] | Asset management [member] |  |  |
Disclosure of other selected income statement [line items] |  |  |
Depreciation | € 1 | € 1 | € 3

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- Definition Amortization of deferred expenses value of business acquired VOBA and future servicing rights. + References No definition available. + Details
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- Definition The amount of depreciation expense. Depreciation is the systematic allocation of depreciable amounts of tangible assets over their useful lives. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2019-01-01 -Paragraph 112 -Subparagraph c -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IAS&num=1&code=ifrs-tx-2019-en-r&anchor=para_112_c&doctype=Standard -URIDate 2019-03-27 + Details
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