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Other assets and receivables (Tables) | 12 Months Ended
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Dec. 31, 2019
Text block [abstract] |
Summary of Other Assets and Receivables |
|  | Note |  |  | 2019 |  |  | 2018 |
Real estate held for own use and equipment |  |  | 28.1 |  |  |  | 489 |  |  |  | 498 |
Receivables |  |  | 28.2 |  |  |  | 6,655 |  |  |  | 6,019 |
Accrued income |  |  | 28.3 |  |  |  | 1,442 |  |  |  | 1,436 |
Right-of-use assets |  |  | 28.4 |  |  |  | 255 |  |  |  | - |
At December 31 |  |  |  |  |  |  | 8,841 |  |  |  | 7,954 |
Summary of Real Estate Held for Own Use and Equipment | 28.1 Real estate held for own use and equipment
Net book value |  | General account real estate held for own use |  |  | Equipment |  |  | Total |
At January 1, 2018 |  |  | 307 |  |  |  | 223 |  |  |  | 530 |
At December 31, 2018 |  |  | 263 |  |  |  | 235 |  |  |  | 498 |
At December 31, 2019 |  |  | 208 |  |  |  | 281 |  |  |  | 489 |
Cost |  |  |  |  |  |  |  |  |  |  |  |
At January 1, 2019 |  |  | 363 |  |  |  | 538 |  |  |  | 901 |
Additions |  |  | - |  |  |  | 105 |  |  |  | 106 |
Capitalized subsequent expenditure |  |  | (4 | ) |  |  | - |  |  |  | (4 | )
Disposals |  |  | (94 | ) |  |  | (24 | ) |  |  | (118 | )
Unrealized gains/(losses) through equity |  |  | (4 | ) |  |  | - |  |  |  | (4 | )
Realized gains/(losses) through income statement |  |  | 10 |  |  |  | - |  |  |  | 10 |
Net exchange differences |  |  | 4 |  |  |  | 9 |  |  |  | 13 |
Other |  |  | - |  |  |  | (5 | ) |  |  | (5 | )
At December 31, 2019 |  |  | 276 |  |  |  | 624 |  |  |  | 900 |
Accumulated depreciation and impairment losses |  |  |  |  |  |  |  |  |  |  |  |
At January 1, 2019 |  |  | 100 |  |  |  | 303 |  |  |  | 403 |
Depreciation through income statement |  |  | 5 |  |  |  | 60 |  |  |  | 64 |
Disposals |  |  | (32 | ) |  |  | (22 | ) |  |  | (54 | )
Impairment losses reversed |  |  | (6 | ) |  |  | - |  |  |  | (6 | )
Net exchange differences |  |  | 2 |  |  |  | 5 |  |  |  | 7 |
Other |  |  | - |  |  |  | (3 | ) |  |  | (3 | )
At December 31, 2019 |  |  | 68 |  |  |  | 343 |  |  |  | 411 |
Cost |  |  |  |  |  |  |  |  |  |  |  |
At January 1, 2018 |  |  | 396 |  |  |  | 488 |  |  |  | 885 |
Additions |  |  | 1 |  |  |  | 63 |  |  |  | 64 |
Acquired through business combinations |  |  | - |  |  |  | 1 |  |  |  | 1 |
Capitalized subsequent expenditure |  |  | 18 |  |  |  | - |  |  |  | 18 |
Disposals |  |  | (26 | ) |  |  | (26 | ) |  |  | (52 | )
Unrealized gains/(losses) through equity |  |  | (32 | ) |  |  | - |  |  |  | (32 | )
Transfer to investments in real estate |  |  | (1 | ) |  |  | - |  |  |  | (1 | )
Realized gains/(losses) through income statement |  |  | (4 | ) |  |  | - |  |  |  | (4 | )
Net exchange differences |  |  | 11 |  |  |  | 12 |  |  |  | 23 |
At December 31, 2018 |  |  | 363 |  |  |  | 538 |  |  |  | 901 |
Accumulated depreciation and impairment losses |  |  |  |  |  |  |  |  |  |  |  |
At January 1, 2018 |  |  | 90 |  |  |  | 265 |  |  |  | 355 |
Depreciation through income statement |  |  | 4 |  |  |  | 54 |  |  |  | 58 |
Disposals |  |  | (16 | ) |  |  | (22 | ) |  |  | (38 | )
Impairment losses |  |  | 18 |  |  |  | - |  |  |  | 18 |
Transfer to investments in real estate |  |  | (1 | ) |  |  | - |  |  |  | (1 | )
Net exchange differences |  |  | 4 |  |  |  | 5 |  |  |  | 9 |
At December 31, 2018 |  |  | 100 |  |  |  | 303 |  |  |  | 403 |
Summary of Receivables | 28.2 Receivables
|  | 2019 |  |  | 2018 |
Loans to associates |  |  | 16 |  |  |  | 12 |
Loans to joint ventures |  |  | - |  |  |  | 18 |
Receivables from policyholders |  |  | 945 |  |  |  | 969 |
Receivables from brokers and agents |  |  | 288 |  |  |  | 396 |
Receivables from reinsurers |  |  | 777 |  |  |  | 1,129 |
Cash outstanding from assets sold |  |  | 320 |  |  |  | 116 |
Trade receivables |  |  | 1,484 |  |  |  | 1,321 |
Cash collateral |  |  | 1,383 |  |  |  | 616 |
Reverse repurchase agreements |  |  | 76 |  |  |  | - |
Income tax receivable |  |  | 102 |  |  |  | 102 |
Other |  |  | 1,300 |  |  |  | 1,382 |
Provision for doubtful debts |  |  | (34) |  |  |  | (41) |
At December 31 |  |  | 6,655 |  |  |  | 6,019 |
Current |  |  | 6,611 |  |  |  | 5,989 |
Non-current |  |  | 43 |  |  |  | 30 |
Summary of Movements in Provision for Doubtful Debts | The movements in the provision for doubtful debts during the year were as follows:
|  | 2019 |  |  | 2018 |
At January 1 |  |  | (41) |  |  |  | (48) |
Additions charged to earnings |  |  | (9) |  |  |  | (7) |
Unused amounts reversed through the income statement |  |  | 8 |  |  |  | 4 |
Disposal of business |  |  | 4 |  |  |  | - |
Used during the year |  |  | 5 |  |  |  | 10 |
At December 31 |  |  | (34 | ) |  |  | (41 | )
Summary of Accrued Income | 28.3 Accrued income
|  | 2019 |  |  | 2018 |
Accrued interest |  |  | 1,436 |  |  |  | 1,415 |
Other |  |  | 6 |  |  |  | 21 |
At December 31 |  |  | 1,442 |  |  |  | 1,436 |
Summary of information about right of use assets | 28.4 Right-of-use assets
Net book value |  | Real estate for own use |  |  | Equipment |  |  | Other |  |  | Total |
At December 31, 2019 |  |  | 227 |  |  |  | 25 |  |  |  | 3 |  |  |  | 255 |
Cost |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
At January 1, 2019 |  |  | 213 |  |  |  | 18 |  |  |  | 5 |  |  |  | 235 |
Additions |  |  | 40 |  |  |  | 19 |  |  |  | 1 |  |  |  | 59 |
Modification of lease contracts |  |  | 2 |  |  |  | - |  |  |  | - |  |  |  | 3 |
Net exchange differences |  |  | 8 |  |  |  | - |  |  |  | - |  |  |  | 8 |
At December 31, 2019 |  |  | 262 |  |  |  | 37 |  |  |  | 5 |  |  |  | 305 |
Accumulated depreciation and impairment losses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
At January 1, 2019 |  |  | - |  |  |  | - |  |  |  | - |  |  |  | - |
Depreciation through income statement |  |  | 35 |  |  |  | 13 |  |  |  | 2 |  |  |  | 50 |
At December 31, 2019 |  |  | 36 |  |  |  | 13 |  |  |  | 2 |  |  |  | 50 |

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