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Segment Information - Summary of Segment Results (Detail) - EUR (€)
€ in Millions
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax € 2,023 € 2,146 € 2,200
Fair value items (689) (409) (16)
Realized gains / (losses) on investments 403 (79) 408
Impairment charges (95) (58) (46)
Impairment reversals 73 39 32
Other income / (charges) (281) (874) (72)
Run-off businesses 23 (14) 30
Income/(loss) before tax 1,457 751 2,534
Income tax (expense) / benefit (218) (40) (65)
Net income / (loss) 1,239 711 2,470
Revenues      
Life insurance gross premiums 15,926 16,969 19,952
Accident and health insurance 1,823 1,979 2,511
General insurance 390 367 363
Total gross premiums 18,138 19,316 22,826
Investment income 7,531 7,035 7,338
Fee and commission income 2,523 2,558 2,802
Other revenues 6 5 7
Total revenues 28,197 28,914 32,973
Segment total [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 1,973 2,074 2,140
Fair value items (601) (291) 81
Realized gains / (losses) on investments 405 (77) 413
Impairment charges (95) (58) (46)
Impairment reversals 73 39 32
Other income / (charges) (281) (875) (68)
Run-off businesses 23 (14) 30
Income/(loss) before tax 1,497 798 2,580
Income tax (expense) / benefit (258) (87) (110)
Net income / (loss) 1,239 711 2,470
Revenues      
Life insurance gross premiums 16,617 17,548 20,498
Accident and health insurance 1,872 2,015 2,531
General insurance 512 479 466
Total gross premiums 19,002 20,042 23,496
Investment income 7,595 7,095 7,396
Fee and commission income 2,740 2,782 2,990
Other revenues 16 12 13
Total revenues 29,352 29,930 33,895
Geographical Consolidation [member] | Asset management [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 139 151 136
Realized gains / (losses) on investments   2 3
Other income / (charges) (7) (5) (49)
Income/(loss) before tax 133 149 90
Income tax (expense) / benefit (36) (44) (42)
Net income / (loss) 97 105 48
Inter-segment underlying earnings 193 198 214
Revenues      
Investment income 5 5 4
Fee and commission income 627 632 609
Other revenues 1 1  
Total revenues 633 638 613
Inter-segment revenues 187 206 222
Geographical Consolidation [member] | Americas [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 1,124 1,216 1,381
Fair value items 272 (613) 170
Realized gains / (losses) on investments 125 (204) 157
Impairment charges (54) (46) (37)
Impairment reversals 68 37 22
Other income / (charges) (156) (397) (353)
Run-off businesses 23 (14) 30
Income/(loss) before tax 1,401 (20) 1,370
Income tax (expense) / benefit (220) 71 198
Net income / (loss) 1,182 51 1,568
Inter-segment underlying earnings (61) (73) (78)
Revenues      
Life insurance gross premiums 7,279 7,004 7,437
Accident and health insurance 1,416 1,571 2,115
Total gross premiums 8,694 8,575 9,553
Investment income 3,172 3,125 3,368
Fee and commission income 1,757 1,826 1,919
Other revenues 8 5 5
Total revenues 13,631 13,530 14,844
Inter-segment revenues 1 1  
Geographical Consolidation [member] | The Netherlands [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 648 615 557
Fair value items (741) 250 (31)
Realized gains / (losses) on investments 240 46 184
Impairment charges (30) 4 (3)
Impairment reversals 5 2 10
Other income / (charges) (1) (132) 296
Income/(loss) before tax 121 784 1,013
Income tax (expense) / benefit (27) (136) (196)
Net income / (loss) 94 648 818
Inter-segment underlying earnings (105) (101) (111)
Revenues      
Life insurance gross premiums 1,765 1,632 1,857
Accident and health insurance 228 219 203
General insurance 130 136 148
Total gross premiums 2,123 1,987 2,208
Investment income 2,224 2,265 2,172
Fee and commission income 237 211 326
Total revenues 4,583 4,463 4,706
Inter-segment revenues 12 2 (1)
Geographical Consolidation [member] | United Kingdom [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 139 128 116
Fair value items (131) 59 (82)
Realized gains / (losses) on investments 3 83 62
Other income / (charges) (38) (252) 40
Income/(loss) before tax (27) 19 137
Income tax (expense) / benefit (7) 20 (56)
Net income / (loss) (34) 38 81
Inter-segment underlying earnings (87) (82) (87)
Revenues      
Life insurance gross premiums 6,282 7,509 9,603
Accident and health insurance 28 29 32
Total gross premiums 6,309 7,539 9,635
Investment income 1,830 1,346 1,517
Fee and commission income 197 198 235
Total revenues 8,337 9,083 11,387
Geographical Consolidation [member] | Southern & Eastern Europe [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 88 96 71
Fair value items 7 6  
Realized gains / (losses) on investments 27   1
Impairment charges   (2) (2)
Impairment reversals   1  
Other income / (charges) 33 (26)  
Income/(loss) before tax 155 76 70
Income tax (expense) / benefit (19) (19) (15)
Net income / (loss) 136 57 56
Inter-segment underlying earnings (16) (18) (12)
Revenues      
Life insurance gross premiums 552 622 619
Accident and health insurance 110 102 84
General insurance 382 343 319
Total gross premiums 1,044 1,067 1,022
Investment income 76 83 85
Fee and commission income 50 63 60
Other revenues     3
Total revenues 1,171 1,213 1,170
Geographical Consolidation [member] | Asia [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 62 55 49
Fair value items (4) 3  
Realized gains / (losses) on investments 9 (8) 4
Impairment charges (1) (5) (1)
Impairment reversals 1    
Other income / (charges) (18) (7) (19)
Income/(loss) before tax 48 36 33
Income tax (expense) / benefit (14) (25) (28)
Net income / (loss) 33 11 5
Inter-segment underlying earnings (4) (5) (1)
Revenues      
Life insurance gross premiums 737 779 983
Accident and health insurance 91 94 97
Total gross premiums 828 873 1,080
Investment income 303 268 246
Fee and commission income 59 58 63
Other revenues 1 2 1
Total revenues 1,191 1,201 1,390
Inter-segment revenues     3
Eliminations [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 1 1  
Income/(loss) before tax 1 1  
Net income / (loss) 1 1  
Revenues      
Life insurance gross premiums (8) (7) (9)
General insurance (1) (1) (1)
Total gross premiums (9) (8) (10)
Investment income (284) (284) (291)
Fee and commission income (187) (206) (222)
Total revenues (480) (499) (523)
Eliminations [member] | Holding and other activities [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax (228) (189) (170)
Fair value items (4) 5 24
Realized gains / (losses) on investments 1 4  
Impairment charges (10) (9) (3)
Other income / (charges) (95) (57) 16
Income/(loss) before tax (335) (247) (134)
Income tax (expense) / benefit 65 46 29
Net income / (loss) (270) (201) (105)
Inter-segment underlying earnings 79 80 73
Revenues      
Life insurance gross premiums 11 9 7
General insurance 1 1 1
Total gross premiums 12 10 8
Investment income 269 286 295
Other revenues 5 4 4
Total revenues 286 300 308
Inter-segment revenues 280 290 298
Joint ventures and associates eliminations [member]      
Summary of underlying earnings per segment [line items]      
Underlying earnings before tax 50 72 61
Fair value items (88) (119) (97)
Realized gains / (losses) on investments (2) (2) (5)
Impairment charges     0
Other income / (charges)   1 (4)
Income/(loss) before tax (40) (47) (45)
Income tax (expense) / benefit 40 47 44
Net income / (loss)     0
Revenues      
Life insurance gross premiums (691) (579) (546)
Accident and health insurance (50) (36) (20)
General insurance (122) (112) (103)
Total gross premiums (864) (727) (670)
Investment income (64) (59) (58)
Fee and commission income (218) (224) (188)
Other revenues (10) (6) (5)
Total revenues € (1,155) € (1,016) € (921)