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Investment Income - Summary of Investment Income From Financial Assets (Detail) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Disclosure of detailed information about investment income [line items]      
Investment income € 7,531 € 7,035 € 7,338
Investment income related to general account [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 5,291 5,268 5,394
Investment income related to general account [member] | Derivatives [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 39 72 31
Investment income related to general account [member] | Available-for-sale financial assets [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 3,267 3,180 3,467
Investment income related to general account [member] | Loans [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 1,779 1,704 1,686
Investment income related to general account [member] | Financial assets at fair value through profit or loss [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 125 212 148
Shares [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 1,571 1,124 1,164
Debt securities [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 3,959 3,899 4,248
Loans [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 1,779 1,704 1,686
Real estate [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 125 129 121
Real estate [member] | Investment income related to general account [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 83 82 71
Other [member]      
Disclosure of detailed information about investment income [line items]      
Investment income 97 181 119
Other [member] | Investment income related to general account [member]      
Disclosure of detailed information about investment income [line items]      
Investment income € (2) € 18 € (10)