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ADMINISTRATIVE EXPENSES | 12 Months Ended
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Dec. 31, 2018
Administrative Expenses |
ADMINISTRATIVE EXPENSES | NOTE 33 ADMINISTRATIVE EXPENSES For the years ended December 31, 2018, 2017 and 2016, the composition of the item is as follows:
| For the years ended December 31,
| 2018 |  | 2017 |  | 2016
| MCh$ |  | MCh$ |  | MCh$
General administrative expenses | 145,241 |  | 139,418 |  | 138,974
Maintenance and repair of property, plant and equipment | 20,962 |  | 21,359 |  | 19,901
Office lease | 29,761 |  | 26,136 |  | 28,098
Equipment lease | 55 |  | 96 |  | 280
Insurance payments | 3,439 |  | 3,354 |  | 3,842
Office supplies | 5,070 |  | 6,862 |  | 5,747
IT and communication expenses | 44,209 |  | 39,103 |  | 37,351
Heating, and other utilities | 4,849 |  | 5,468 |  | 4,863
Security and valuables transport services | 12,168 |  | 12,181 |  | 14,793
Representation and personnel travel expenses | 3,444 |  | 4,262 |  | 5,440
Judicial and notarial expenses | 1,148 |  | 974 |  | 952
Fees for technical reports and auditing | 10,020 |  | 9,379 |  | 7,631
Other general administrative expenses | 10,116 |  | 10,244 |  | 10,076
Outsourced services | 65,358 |  | 57,400 |  | 55,757
Data processing | 32,360 |  | 34,880 |  | 36,068
Products sale |  |  | - |  | -
Archive services | 3,401 |  | 3,324 |  | 4,427
Valuation services | 3,167 |  | 2,419 |  | 3,489
Outsourcing | 9,936 |  | 6,878 |  | 5,404
Other | 16,494 |  | 9,899 |  | 6,369
Board expenses | 1,297 |  | 1,290 |  | 1,371
Marketing expenses | 19,286 |  | 18,877 |  | 17,844
Taxes, payroll taxes, and contributions | 13,907 |  | 13,118 |  | 12,467
Real estate taxes | 1,730 |  | 1,443 |  | 1,435
Patents | 1,896 |  | 1,646 |  | 1,618
Other taxes | 7 |  | 24 |  | 93
Contributions to SBIF | 10,274 |  | 10,005 |  | 9,321
Total | 245,089 |  | 230,103 |  | 226,413

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