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ADMINISTRATIVE EXPENSES (Tables)
12 Months Ended
Dec. 31, 2018
Administrative Expenses  
Schedule of administrative expenses

For the years ended December 31, 2018, 2017 and 2016, the composition of the item is as follows:

 

  For the years ended December 31,
  2018   2017   2016
  MCh$   MCh$   MCh$
           
General administrative expenses 145,241   139,418   138,974
Maintenance and repair of property, plant and equipment 20,962   21,359   19,901
Office lease 29,761   26,136   28,098
Equipment lease 55   96   280
Insurance payments 3,439   3,354   3,842
Office supplies 5,070   6,862   5,747
IT and communication expenses 44,209   39,103   37,351
Heating, and other utilities 4,849   5,468   4,863
Security and valuables transport services 12,168   12,181   14,793
Representation and personnel travel expenses 3,444   4,262   5,440
Judicial and notarial expenses 1,148   974   952
Fees for technical reports and auditing 10,020   9,379   7,631
Other general administrative expenses 10,116   10,244   10,076
Outsourced services 65,358   57,400   55,757
Data processing 32,360   34,880   36,068
Products sale     -   -
Archive services 3,401   3,324   4,427
Valuation services 3,167   2,419   3,489
Outsourcing 9,936   6,878   5,404
Other 16,494   9,899   6,369
Board expenses 1,297   1,290   1,371
Marketing expenses 19,286   18,877   17,844
Taxes, payroll taxes, and contributions 13,907   13,118   12,467
Real estate taxes 1,730   1,443   1,435
Patents 1,896   1,646   1,618
Other taxes 7   24   93
Contributions to SBIF 10,274   10,005   9,321
Total 245,089   230,103   226,413