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v3.19.3.a.u2

Administrative Expenses (Details) - CLP ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Administrative Expenses [Abstract] |  |  |
General administrative expenses | $ 124,896 | $ 145,241 | $ 139,418
Maintenance and repair of property, plant and equipment | 19,214 | 20,962 | 21,359
Office lease |  | 29,761 | 26,136
Equipment lease |  | 55 | 96
Short term leases contracts | 4,177 |  |
Insurance payments | 3,848 | 3,439 | 3,354
Office supplies | 5,126 | 5,070 | 6,862
IT and communication expenses | 52,017 | 44,209 | 39,103
Heating, and other utilities | 2,848 | 4,849 | 5,468
Security and valuables transport services | 12,187 | 12,168 | 12,181
Representation and personnel travel expenses | 4,109 | 3,444 | 4,262
Judicial and notarial expenses | 1,277 | 1,148 | 974
Fees for technical reports and auditing | 7,643 | 10,020 | 9,379
Other general administrative expenses | 12,450 | 10,116 | 10,244
Outsourced services | 71,572 | 65,358 | 57,400
Data processing | 31,921 | 32,360 | 34,880
Archive services | 3,518 | 3,401 | 3,324
Valuation services | 3,644 | 3,167 | 2,419
Outsourcing | 10,139 | 9,936 | 6,878
Other | 22,350 | 16,494 | 9,899
Board expenses | 1,356 | 1,297 | 1,290
Marketing expenses | 20,891 | 19,286 | 18,877
Taxes, payroll taxes, and contributions | 14,897 | 13,907 | 13,118
Real estate taxes | 1,954 | 1,730 | 1,443
Patents | 1,913 | 1,896 | 1,646
Other taxes | 5 | 7 | 24
Contributions to CMF (former SBIF) | 11,025 | 10,274 | 10,005
Total | $ 233,612 | $ 245,089 | $ 230,103

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