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Other Operating Income and Expenses (Tables) | 12 Months Ended
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Dec. 31, 2019
Other Operating Income and Expenses [Abstract] |
Schedule of other operating income |
Other operating income is comprised of the following components:
|  | For the years ended December 31, |
|  | 2019 |  |  | 2018 |  |  | 2017 |
|  | MCh$ |  |  | MCh$ |  |  | MCh$ |
Income from assets received in lieu of payment |  |  | 5,613 |  |  |  | 7,106 |  |  |  | 3,330 |
Release of contingencies provisions (1) |  |  | - |  |  |  | 12,020 |  |  |  | 29,903 |
Other income |  |  | 7,388 |  |  |  | 4,003 |  |  |  | 28,783 |
Leases |  |  |  |  |  |  | 222 |  |  |  | 264 |
Income from sale of property, plant and equipment (2) |  |  | 2,456 |  |  |  | 2,490 |  |  |  | 23,229 |
Recovery of provisions for contingencies |  |  | - |  |  |  | - |  |  |  | - |
Compensation from insurance companies due to damages |  |  | 4,681 |  |  |  | 144 |  |  |  | 1,237 |
Other |  |  | 251 |  |  |  | 1,147 |  |  |  | 4,053 |
Total |  |  | 13,001 |  |  |  | 23,129 |  |  |  | 62,016 |
| (1) | In accordance with IAS 37, the Bank recorded contingencies provisions, which during 2018 were favorable to the Bank.
| (2) | Corresponds to legal cession of rights made by Bansa Santander S.A. which result in an income of Ch$2,122 million, as of December 31, 2018. See Note N°26.
Schedule of other operating expenses |
Other operating expenses are detailed as follows:
|  | For the years ended December 31, |
|  | 2019 |  |  | 2018 |  |  | 2017 |
|  | MCh$ |  |  | MCh$ |  |  | MCh$ |
Allowances and expenses for assets received in lieu of payment |  |  | 3,900 |  |  |  | 2,537 |  |  |  | 5,591 |
Provision on assets received in lieu of payment |  |  | 1,828 |  |  |  | 816 |  |  |  | 3,912 |
Expenses for maintenance of assets received in lieu of payment |  |  | 2,072 |  |  |  | 1,721 |  |  |  | 1,679 |
Credit card expenses |  |  | 1,077 |  |  |  | 3,151 |  |  |  | 3,070 |
Customer services |  |  | 2,456 |  |  |  | 3,635 |  |  |  | 2,563 |
Other expenses |  |  | 41,870 |  |  |  | 23,019 |  |  |  | 57,189 |
Operating charge-offs |  |  | 973 |  |  |  | 798 |  |  |  | 1,607 |
Life insurance and general product insurance policies |  |  | 21,205 |  |  |  | 9,964 |  |  |  | 23,475 |
Sale of property plant and equipment |  |  | 67 |  |  |  | 62 |  |  |  | - |
Additional tax on expenses paid overseas |  |  | - |  |  |  | - |  |  |  | - |
Provisions for contingencies |  |  | 120 |  |  |  | 21 |  |  |  | - |
Retail association payment |  |  | 343 |  |  |  | 898 |  |  |  | 912 |
Expense on sale of participation on associates |  |  | 126 |  |  |  | - |  |  |  | - |
Expense on social commotion event |  |  | 1,823 |  |  |  | - |  |  |  | - |
Other |  |  | 17,213 |  |  |  | 11,276 |  |  |  | 31,195 |
Total |  |  | 49,303 |  |  |  | 32,342 |  |  |  | 68,413 |

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