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Fees and Commissions (Details 1) - CLP ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Commission income |  |  |
Commissions for lines of credit and overdrafts | $ 10,315 | $ 6,624 | $ 7,413
Commissions for guarantees and letters of credit | 35,039 | 33,654 | 33,882
Commissions for card services | 225,702 | 218,903 | 201,791
Commissions for account management | 35,949 | 33,865 | 31,901
Commissions for collections, collections and payments | 33,355 | 40,077 | 44,312
Commissions for intermediation and management of values | 10,154 | 10,147 | 10,090
Remuneration for insurance commercialization | 49,664 | 39,949 | 36,430
Office banking | 13,655 | 15,921 | 15,669
Other remuneration for services rendered | 47,331 | 45,633 | 43,123
Other commissions earned | 37,494 | 39,690 | 30,947
Total | 498,658 | 484,463 | 455,558
Commission expenses |  |  |
Remuneration for card operation | (171,513) | (163,794) | (149,809)
Commissions per transaction with securities | (1,001) | (936) | (858)
Office banking | (1,860) | (4,096) | (15,283)
Other commissions | (37,198) | (24,752) | (10,545)
Total | (211,572) | (193,578) | (176,495)
Total Net commission income and expenses | 287,086 | 290,885 | 279,063
Transferred over time [Member] |  |  |
Commission income |  |  |
Commissions for lines of credit and overdrafts | 10,315 | 6,624 |
Commissions for guarantees and letters of credit | 35,039 | 33,654 |
Commissions for card services | 41,347 | 34,856 |
Commissions for account management | 35,949 | 33,865 |
Commissions for collections, collections and payments |  |  |
Commissions for intermediation and management of values |  |  |
Remuneration for insurance commercialization |  |  |
Office banking |  |  |
Other remuneration for services rendered |  |  |
Other commissions earned |  |  |
Total | 122,650 | 108,999 |
Commission expenses |  |  |
Remuneration for card operation |  |  |
Commissions per transaction with securities |  |  |
Office banking |  |  |
Other commissions |  |  |
Total |  |  |
Total Net commission income and expenses | 122,650 | 108,999 |
Transferred at a point in time [Member] |  |  |
Commission income |  |  |
Commissions for lines of credit and overdrafts |  |  |
Commissions for guarantees and letters of credit |  |  |
Commissions for card services | 184,355 | 184,047 |
Commissions for account management |  |  |
Commissions for collections, collections and payments | 12,854 | 15,719 |
Commissions for intermediation and management of values | 10,154 | 10,147 |
Remuneration for insurance commercialization |  |  |
Office banking | 13,655 | 15,921 |
Other remuneration for services rendered | 47,331 | 45,633 |
Other commissions earned | 37,494 | 39,690 |
Total | 305,843 | 311,157 |
Commission expenses |  |  |
Remuneration for card operation | (171,513) | (163,794) |
Commissions per transaction with securities | (1,001) | (936) |
Office banking | (1,860) | (4,096) |
Other commissions | (37,198) | (24,752) |
Total | (211,572) | (193,578) |
Total Net commission income and expenses | 94,271 | 117,579 |
Accrual model [Member] |  |  |
Commission income |  |  |
Commissions for lines of credit and overdrafts |  |  |
Commissions for guarantees and letters of credit |  |  |
Commissions for card services |  |  |
Commissions for account management |  |  |
Commissions for collections, collections and payments | 20,501 | 24,358 |
Commissions for intermediation and management of values |  |  |
Remuneration for insurance commercialization | 49,664 | 39,949 |
Office banking |  |  |
Other remuneration for services rendered |  |  |
Other commissions earned |  |  |
Total | 70,165 | 64,307 |
Commission expenses |  |  |
Remuneration for card operation |  |  |
Commissions per transaction with securities |  |  |
Office banking |  |  |
Other commissions |  |  |
Total |  |  |
Total Net commission income and expenses | 70,165 | 64,307 |
Individuals and PYMEs [Member] |  |  |
Commission income |  |  |
Commissions for lines of credit and overdrafts | 6,123 | 5,901 |
Commissions for guarantees and letters of credit | 11,553 | 11,099 |
Commissions for card services | 218,635 | 211,615 |
Commissions for account management | 32,608 | 30,386 |
Commissions for collections, collections and payments | 36,129 | 66,780 |
Commissions for intermediation and management of values | 3,219 | 4,050 |
Remuneration for insurance commercialization | 49,664 |  |
Office banking | 9,280 | 11,420 |
Other remuneration for services rendered | 42,499 | 40,901 |
Other commissions earned | 12,462 | 6,908 |
Total | 422,172 | 389,060 |
Commission expenses |  |  |
Remuneration for card operation | (168,024) | (159,817) |
Commissions per transaction with securities |  | (169) |
Office banking | (1,186) | (2,374) |
Other commissions | (22,335) | (6,168) |
Total | (191,545) | (168,528) |
Total Net commission income and expenses | 230,627 | 220,532 |
Companies and Institutions [Member] |  |  |
Commission income |  |  |
Commissions for lines of credit and overdrafts | 935 | 271 |
Commissions for guarantees and letters of credit | 17,531 | 16,258 |
Commissions for card services | 6,042 | 6,193 |
Commissions for account management | 2,515 | 2,678 |
Commissions for collections, collections and payments | 2,185 | 1,693 |
Commissions for intermediation and management of values | 245 | 134 |
Remuneration for insurance commercialization |  |  |
Office banking | 3,782 | 3,893 |
Other remuneration for services rendered | 3,748 | 3,833 |
Other commissions earned | 10,727 | 9,743 |
Total | 47,710 | 44,696 |
Commission expenses |  |  |
Remuneration for card operation | (3,475) | (3,186) |
Commissions per transaction with securities |  | (3) |
Office banking | (389) | (985) |
Other commissions | (5,134) | (3,776) |
Total | (8,998) | (7,950) |
Total Net commission income and expenses | 38,712 | 36,746 |
Global Investment Banking [Member] |  |  |
Commission income |  |  |
Commissions for lines of credit and overdrafts | 3,240 | 453 |
Commissions for guarantees and letters of credit | 5,842 | 6,239 |
Commissions for card services | 950 | 1,036 |
Commissions for account management | 823 | 799 |
Commissions for collections, collections and payments | 464 | 458 |
Commissions for intermediation and management of values | 8,301 | 7,221 |
Remuneration for insurance commercialization |  |  |
Office banking | 606 | 608 |
Other remuneration for services rendered | 839 | 819 |
Other commissions earned | 14,293 | 23,320 |
Total | 35,358 | 40,953 |
Commission expenses |  |  |
Remuneration for card operation | (321) | (134) |
Commissions per transaction with securities | (33) | (419) |
Office banking | (282) | (722) |
Other commissions | (5,619) | (4,614) |
Total | (6,255) | (5,889) |
Total Net commission income and expenses | 29,103 | 35,064 |
Others [Member] |  |  |
Commission income |  |  |
Commissions for lines of credit and overdrafts | 17 | (1) |
Commissions for guarantees and letters of credit | 113 | 58 |
Commissions for card services | 75 | 59 |
Commissions for account management | 3 | 2 |
Commissions for collections, collections and payments | (5,423) | (28,854) |
Commissions for intermediation and management of values | (1,611) | (1,258) |
Remuneration for insurance commercialization |  | 39,949 |
Office banking | (13) |  |
Other remuneration for services rendered | 245 | 80 |
Other commissions earned | 12 | (281) |
Total | (6,582) | 9,754 | 1,651
Commission expenses |  |  |
Remuneration for card operation | 307 | (657) |
Commissions per transaction with securities | (968) | (345) |
Office banking | (3) | (15) |
Other commissions | (4,110) | (10,194) |
Total | (4,774) | (11,211) |
Total Net commission income and expenses | (11,356) | (1,457) |
Total [Member] |  |  |
Commission income |  |  |
Commissions for lines of credit and overdrafts | 10,315 | 6,624 |
Commissions for guarantees and letters of credit | 35,039 | 33,654 |
Commissions for card services | 225,702 | 218,903 |
Commissions for account management | 35,949 | 33,865 |
Commissions for collections, collections and payments | 33,355 | 40,077 |
Commissions for intermediation and management of values | 10,154 | 10,147 |
Remuneration for insurance commercialization | 49,664 | 39,949 |
Office banking | 13,655 | 15,921 |
Other remuneration for services rendered | 47,331 | 45,633 |
Other commissions earned | 37,494 | 39,690 |
Total | 498,658 | 311,157 | $ 254,424
Commission expenses |  |  |
Remuneration for card operation | (171,513) | (163,794) |
Commissions per transaction with securities | (1,001) | (936) |
Office banking | (1,860) | (4,096) |
Other commissions | (37,198) | (24,752) |
Total | (211,572) | (193,578) |
Total Net commission income and expenses | $ 287,086 | $ 290,885 |

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