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v3.19.3.a.u2

Other Operating Income and Expenses (Details 1) - CLP ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Other Operating Income and Expenses [Abstract] |  |  |
Allowances and expenses for assets received in lieu of payment | $ 3,900 | $ 2,537 | $ 5,591
Provision on assets received in lieu of payment | 1,828 | 816 | 3,912
Expenses for maintenance of assets received in lieu of payment | 2,072 | 1,721 | 1,679
Credit card expenses | 1,077 | 3,151 | 3,070
Customer services | 2,456 | 3,635 | 2,563
Other expenses | 41,870 | 23,019 | 57,189
Operating charge-offs | 973 | 798 | 1,607
Life insurance and general product insurance policies | 21,205 | 9,964 | 23,475
Sale of property plant and equipment | 67 | 62 |
Additional tax on expenses paid overseas |  |  |
Provisions for contingencies | 120 | 21 |
Retail association payment | 343 | 898 | 912
Expense on sale of participation on associates | 126 |  |
Expense on social commotion event | 1,823 |  |
Other | 17,213 | 11,276 | 31,195
Total | $ 49,303 | $ 32,342 | $ 68,413

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- Definition Amount of allowances and expenses for assets received in lieu of payment. + References No definition available. + Details
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- Definition Amount of expenses for maintenance of assets received in lieu of&amp;amp;amp;amp;amp;amp;#160;&amp;amp;amp;amp;amp;amp;#160;payment. + References No definition available. + Details
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- Definition Amount of life insurance and general product insurance policies. + References No definition available. + Details
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