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Other Operating Income and Expenses (Details 1) - CLP ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Other Operating Income and Expenses [Abstract]      
Allowances and expenses for assets received in lieu of payment $ 3,900 $ 2,537 $ 5,591
Provision on assets received in lieu of payment 1,828 816 3,912
Expenses for maintenance of assets received in lieu of payment 2,072 1,721 1,679
Credit card expenses 1,077 3,151 3,070
Customer services 2,456 3,635 2,563
Other expenses 41,870 23,019 57,189
Operating charge-offs 973 798 1,607
Life insurance and general product insurance policies 21,205 9,964 23,475
Sale of property plant and equipment 67 62
Additional tax on expenses paid overseas
Provisions for contingencies 120 21
Retail association payment 343 898 912
Expense on sale of participation on associates 126
Expense on social commotion event 1,823
Other 17,213 11,276 31,195
Total $ 49,303 $ 32,342 $ 68,413