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Other Operating Income and Expenses (Tables)

12 Months Ended

Dec. 31, 2019

Other Operating Income and Expenses [Abstract]

Other operating income is comprised of the following components:

	For the years ended December 31,
	2019		2018		2017
	MCh$		MCh$		MCh$

Income from assets received in lieu of payment		5,613		7,106		3,330
Release of contingencies provisions ⁽¹⁾		-		12,020		29,903
Other income		7,388		4,003		28,783
Leases				222		264
Income from sale of property, plant and equipment ⁽²⁾		2,456		2,490		23,229
Recovery of provisions for contingencies		-		-		-
Compensation from insurance companies due to damages		4,681		144		1,237
Other		251		1,147		4,053

Total		13,001		23,129		62,016

⁽¹⁾

In accordance with IAS 37, the Bank recorded contingencies provisions, which during 2018 were favorable to the Bank.

⁽²⁾

Corresponds to legal cession of rights made by Bansa Santander S.A. which result in an income of Ch$2,122 million, as of December 31, 2018. See Note N°26.

Schedule of other operating expenses

Other operating expenses are detailed as follows:

	For the years ended December 31,
	2019		2018		2017
	MCh$		MCh$		MCh$
Allowances and expenses for assets received in lieu of payment		3,900		2,537		5,591
Provision on assets received in lieu of payment		1,828		816		3,912
Expenses for maintenance of assets received in lieu of payment		2,072		1,721		1,679
Credit card expenses		1,077		3,151		3,070
Customer services		2,456		3,635		2,563
Other expenses		41,870		23,019		57,189
Operating charge-offs		973		798		1,607
Life insurance and general product insurance policies		21,205		9,964		23,475
Sale of property plant and equipment		67		62		-
Additional tax on expenses paid overseas		-		-		-
Provisions for contingencies		120		21		-
Retail association payment		343		898		912
Expense on sale of participation on associates		126		-		-
Expense on social commotion event		1,823		-		-
Other		17,213		11,276		31,195

Total		49,303		32,342		68,413