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Other Operating Income and Expenses | 12 Months Ended
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Dec. 31, 2021
Other Operating Expenses [Abstract] |
OTHER OPERATING INCOME AND EXPENSES | NOTE 34 OTHER OPERATING INCOME AND EXPENSES
| a) | Other operating income is comprised of the following components:
|  | For the years ended December 31, |
|  | 2021 |  |  | 2020 |  |  | 2019 |
|  | MCh$ |  |  | MCh$ |  |  | MCh$ |
Income from assets received in lieu of payment |  |  | 5,479 |  |  |  | 5,934 |  |  |  | 5,613 |
Release of contingencies provisions |  |  | - |  |  |  | 503 |  |  |  | - |
Other income |  |  | 4,912 |  |  |  | 1,769 |  |  |  | 7,388 |
Income from sale of property, plant and equipment |  |  | 673 |  |  |  | 865 |  |  |  | 2,456 |
Pension plan interest |  |  | 640 |  |  |  | - |  |  |  | - |
Compensation from insurance companies due to damages (1) |  |  | 45 |  |  |  | 255 |  |  |  | 4,681 |
Rental income |  |  | 286 |  |  |  | 253 |  |  |  | - |
Operational risk expense recovery |  |  | 2,389 |  |  |  | - |  |  |  | - |
Tax recovery |  |  | 214 |  |  |  | 250 |  |  |  | - |
Income from business alliance |  |  | 440 |  |  |  | 72 |  |  |  | - |
Other |  |  | 225 |  |  |  | 74 |  |  |  | 251 |
Total |  |  | 10,391 |  |  |  | 8,206 |  |  |  | 13,001 |
| (1) | Mainly related to recoveries from fraud claims.
| b) | Other operating expenses are detailed as follows:
|  | For the years ended December 31, |
|  | 2021 |  |  | 2020 |  |  | 2019 |
|  | MCh$ |  |  | MCh$ |  |  | MCh$ |
Allowances and expenses for assets received in lieu of payment |  |  | 1,744 |  |  |  | 2,941 |  |  |  | 3,900 |
Provision on assets received in lieu of payment |  |  | 349 |  |  |  | 1,456 |  |  |  | 1,828 |
Expenses for maintenance of assets received in lieu of payment |  |  | 1,395 |  |  |  | 1,485 |  |  |  | 2,072 |
Credit card expenses |  |  | 272 |  |  |  | 546 |  |  |  | 1,077 |
Customer services |  |  | 1,825 |  |  |  | 1,559 |  |  |  | 2,456 |
Other expenses |  |  | 103,978 |  |  |  | 72,760 |  |  |  | 41,870 |
Operating charge-offs and provision |  |  | 11,277 |  |  |  | 10,926 |  |  |  | 8,644 |
Life insurance and general product insurance policies (1) |  |  | 45,948 |  |  |  | 32,987 |  |  |  | 21,205 |
Commercial representation expenses |  |  | 8,720 |  |  |  | 3,501 |  |  |  | 256 |
Customer services |  |  | 2,590 |  |  |  | 2,511 |  |  |  | 2,808 |
Expenses associated leasing operations (2) |  |  | 3,772 |  |  |  | 3,628 |  |  |  | 888 |
Expenses associated factoring operations |  |  | 414 |  |  |  | 536 |  |  |  | 673 |
Commercial alliance expenses |  |  | 878 |  |  |  | - |  |  |  | - |
Lawsuits provision |  |  | 493 |  |  |  | 50 |  |  |  | 619 |
Donations |  |  | 119 |  |  |  | 2,360 |  |  |  | - |
Retail association payment |  |  | 274 |  |  |  | 326 |  |  |  | 343 |
Sale of property plant and equipment |  |  | - |  |  |  | - |  |  |  | 67 |
Sale of participation on associates |  |  | - |  |  |  | 20 |  |  |  | 126 |
Expense on social commotion event |  |  | - |  |  |  | - |  |  |  | 1,823 |
Non-recurrent expenses |  |  | - |  |  |  | 6,622 |  |  |  | - |
Other |  |  | 29,943 |  |  |  | 9,293 |  |  |  | 4,418 |
Total |  |  | 107,819 |  |  |  | 77,806 |  |  |  | 49,303 |
| (1) | New Fraud Law became effective on 2020, under which the Bank assumes responsibility against card fraud and electronic transactions.
| (2) | Includes leasing land taxes, which were modified in 2020 (Tax Modernization Law).

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- Definition The disclosure of other operating expense. [Refer: Other operating income (expense)] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2021-01-01 -Paragraph 10 -Subparagraph e -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IAS&num=1&code=ifrs-tx-2021-en-r&anchor=para_10_e&doctype=Standard -URIDate 2021-03-24 + Details
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