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Administrative Expenses

12 Months Ended

Dec. 31, 2021

Administrative Expenses [Abstract]

Administrative Expenses

NOTE 32

ADMINISTRATIVE EXPENSES

For the years ended December 31, 2021, 2020 and 2019, the composition of the item is as follows:

		For the years ended December 31,
		2021				2020				2019
		MCh$				MCh$				MCh$

General administrative expenses			160,032				142,848				124,896
Maintenance and repair of property, plant and equipment			22,157				20,300				19,214
Short term leases contracts			3,844				1,625				4,177
Insurance payments			5,133				5,064				3,848
Office supplies			4,285				4,774				5,126
IT and communication expenses			80,965				68,436				52,017
Heating, and other utilities			4,213				5,455				2,848
Security and valuables transport services			13,490				12,365				12,187
Representation and personnel travel expenses			2,723				2,375				4,109
Judicial and notarial expenses			915				860				1,277
Fees for technical reports and auditing			5,462				8,460				7,643
Other general administrative expenses			16,845				13,134				12,450
Outsourced services			74,316				72,513				71,572
Data processing			36,250				38,032				31,921
Archive services			3,497				2,619				3,518
Valuation services			3,069				3,208				3,644
Outsourcing			6,361				6,177				10,139
Other			25,139				22,477				22,350
Board expenses			1,539				1,517				1,356
Marketing expenses			26,321				16,791				20,891
Taxes, payroll taxes, and contributions			17,926				16,781				14,897
Real estate taxes			1,893				2,214				1,954
Patents			2,289				2,135				1,913
Other taxes			5				5				5
Contributions to FMC			13,739				12,427				11,025
Total			280,134				250,450				233,612