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Other Operating Income and Expenses
 12 Months Ended
Dec. 31, 2022
Other Operating Expenses [Abstract]  
OTHER OPERATING INCOME AND EXPENSES

NOTE 29 - OTHER OPERATING INCOME AND EXPENSES

 

Other operating income is comprised of the following components:

 

   For the years ended December 31, 
   2022   2021   2020 
   MCh$   MCh$   MCh$ 
Pension plan interest   963    640    
-
 
Compensation from insurance companies due to damages (1)   141    45    255 
Rental income   488    286    253 
Income from recovery tax and expenses   548    218    250 
Income from business alliance   1,180    440    72 
Other   2,219    33    31 
Total   5,539    1,662    861 

 

(1) Mainly related to recoveries from fraud claims.

 

Other operating expenses are detailed as follows:

 

   For the years ended December 31, 
   2022   2021   2020 
   MCh$   MCh$   MCh$ 
Credit card expenses   779    272    546 
Customer services   2,583    2,305    1,559 
Operating risk charge-offs and provision   11,089    11,287    10,926 
Recovery of operating expenses   (362)   (2,389)   (43)
Life insurance and general product insurance policies (1)   47,214    45,949    32,987 
Commercial representation expenses   2,373    8,720    3,501 
Expenses associated leasing operations (2)   3,842    3,772    3,628 
Expenses associated factoring operations   784    414    536 
Commercial alliance expenses   682    878    
-
 
Lawsuits provision   1,210    493    330 
Donations   
-
    119    2,360 
Retail association payment   243    274    326 
Non-recurrent expenses   
-
    
-
    6,622 
Bond issuance expenses   1,202    217    
-
 
Other   34,667    29,119    10,012 
Total   106,306    101,430    73,290 

 

(1)New Fraud Law became effective on 2020, under which the Bank assumes responsibility against card fraud and electronic transactions.

 

(2)Includes leasing land taxes, which were modified in 2020 (Tax Modernization Law).