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Administrative Expenses (Details) - Schedule of Administrative Expenses - CLP ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
General administrative expenses |  |  |
Maintenance and repair of property, plant and equipment | $ 23,720 | $ 23,411 | $ 22,157
Short term leases contracts | 9,712 | 5,503 | 3,844
Other expenses related to leases contracts | 87 | 30 | 20
Insurance payments | 4,839 | 5,656 | 5,133
Office supplies | 5,426 | 6,588 | 4,285
IT and communication expenses | 83,898 | 85,209 | 80,965
Heating, and other utilities | 5,388 | 5,514 | 4,213
Security and valuables transport services | 19,893 | 16,459 | 13,490
Representation and personnel travel expenses | 3,140 | 2,314 | 2,723
Judicial and notarial expenses | 1,282 | 911 | 915
Fees for technical reports, assessments and auditing | 6,450 | 8,760 | 7,950
Fines applied by FMC and other agencies | 29 | 51 |
Other general administrative expenses | 20,708 | 20,631 | 14,337
Subtotal | 184,572 | 181,037 | 160,032
Outsourced services |  |  |
Data processing | 44,677 | 41,714 | 36,250
Technological development, certification and testing service | 3,629 | 3,197 | 3,442
Administration and supply of external human resources | 36 | 21 | 105
Call center for sale, marketing and control quality of client’ services | 7 | 15 | 8
External collection services | 308 | 427 | 241
External ATM administration and maintenance services | 504 | 525 | 377
External cleaning, casino, custody, storage services | 3,837 | 4,691 | 4,395
Product sale and distribution services |  | 119 | 368
External credit evaluation services | 5,347 | 5,195 | 7,243
Other | 30,532 | 26,042 | 21,887
Subtotal | 88,877 | 81,946 | 74,316
Board expenses | 1,711 | 1,764 | 1,539
Marketing expenses | 23,555 | 25,984 | 26,321
Taxes, payroll taxes, and contributions |  |  |
Real estate taxes | 2,185 | 2,107 | 1,893
Patents | 2,698 | 2,134 | 2,289
Other taxes | 5 | 2 | 5
Contributions to FMC | 16,508 | 15,245 | 13,739
Subtotal | 21,396 | 19,488 | 17,926
Total | $ 320,111 | $ 310,219 | $ 280,134

X
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- Definition The amount of external credit evaluation services. + References No definition available. + Details
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- References No definition available. + Details
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- References No definition available. + Details
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