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Other Operating Income and Expenses | 12 Months Ended
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Dec. 31, 2023
Other Operating Income and Expenses [Abstract] |
OTHER OPERATING INCOME AND EXPENSES | NOTE 29 - OTHER OPERATING INCOME AND EXPENSES Other operating income is comprised of the following components:
|  | For the years ended December 31,
|  | 2023 |  | 2022 |  | 2021
|  | MCh$ |  | MCh$ |  | MCh$
Pension plan interest |  |  | 539 |  |  |  | 963 |  |  |  | 640 |
Compensation from insurance companies due to damages (1) |  |  | 45 |  |  |  | 141 |  |  |  | 45 |
Rental income |  |  | 457 |  |  |  | 488 |  |  |  | 286 |
Income from recovery tax and expenses |  |  | 661 |  |  |  | 548 |  |  |  | 218 |
Income from business alliance |  |  | 1,218 |  |  |  | 1,180 |  |  |  | 440 |
Other |  |  | 887 |  |  |  | 2,219 |  |  |  | 33 |
Total |  |  | 3,807 |  |  |  | 5,539 |  |  |  | 1,662 |
| (1) | Mainly related to recoveries from fraud claims.
Other operating expenses are detailed as follows:
|  | For the years ended December 31,
|  | 2023 |  | 2022 |  | 2021
|  | MCh$ |  | MCh$ |  | MCh$
Credit card expenses |  |  | 1.043 |  |  |  | 779 |  |  |  | 272 |
Customer services |  |  | 1,791 |  |  |  | 2,583 |  |  |  | 2,305 |
Operating risk charge-offs and provision |  |  | 10,769 |  |  |  | 11,089 |  |  |  | 11,287 |
Recovery of operating expenses |  |  | (2,692 | ) |  |  | (362 | ) |  |  | (2,389 | )
Life insurance and general product insurance policies (1) |  |  | 9,325 |  |  |  | 47,214 |  |  |  | 45,949 |
Commercial representation expenses |  |  | 2,053 |  |  |  | 2,373 |  |  |  | 8,720 |
Expenses associated leasing operations (2) |  |  | 5,329 |  |  |  | 3,842 |  |  |  | 3,772 |
Expenses associated factoring operations |  |  | 769 |  |  |  | 784 |  |  |  | 414 |
Commercial alliance expenses |  |  | 696 |  |  |  | 682 |  |  |  | 878 |
Lawsuits provision |  |  | (1,081 | ) |  |  | 1,210 |  |  |  | 493 |
Donations |  |  | - |  |  |  | - |  |  |  | 119 |
Retail association payment |  |  | 162 |  |  |  | 243 |  |  |  | 274 |
Bond issuance expenses |  |  | 1,157 |  |  |  | 1,202 |  |  |  | 217 |
Other |  |  | 2,317 |  |  |  | 34,667 |  |  |  | 29,119 |
Total |  |  | 31,638 |  |  |  | 106,306 |  |  |  | 101,430 |
| (1) | New Fraud Law became effective on 2020, under which the Bank assumes responsibility against card fraud and electronic transactions.
| (2) | Includes leasing land taxes, which were modified in 2020 (Tax Modernization Law).

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- Definition The disclosure of other operating expense. [Refer: Other operating income (expense)] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2023-01-01 -Paragraph 10 -Subparagraph e -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2023-en-r&anchor=para_10_e&doctype=Standard -URIDate 2023-03-23 + Details
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