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Administrative Expenses | 12 Months Ended
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Dec. 31, 2023
Administrative Expenses [Abstract] |
ADMINISTRATIVE EXPENSES | NOTE 31 - ADMINISTRATIVE EXPENSES For the years ended December 31, 2023, 2023 and 2022, the composition of the item is as follows:
|  | For the years ended December 31,
|  | 2023 |  | 2022 |  | 2021
|  | MCh$ |  | MCh$ |  | MCh$
General administrative expenses |  |  |  |  |  |
Maintenance and repair of property, plant and equipment |  |  | 23,720 |  |  |  | 23,411 |  |  |  | 22,157 |
Short term leases contracts |  |  | 9,712 |  |  |  | 5,503 |  |  |  | 3,844 |
Other expenses related to leases contracts |  |  | 87 |  |  |  | 30 |  |  |  | 20 |
Insurance payments |  |  | 4,839 |  |  |  | 5,656 |  |  |  | 5,133 |
Office supplies |  |  | 5,426 |  |  |  | 6,588 |  |  |  | 4,285 |
IT and communication expenses |  |  | 83,898 |  |  |  | 85,209 |  |  |  | 80,965 |
Heating, and other utilities |  |  | 5,388 |  |  |  | 5,514 |  |  |  | 4,213 |
Security and valuables transport services |  |  | 19,893 |  |  |  | 16,459 |  |  |  | 13,490 |
Representation and personnel travel expenses |  |  | 3,140 |  |  |  | 2,314 |  |  |  | 2,723 |
Judicial and notarial expenses |  |  | 1,282 |  |  |  | 911 |  |  |  | 915 |
Fees for technical reports, assessments and auditing |  |  | 6,450 |  |  |  | 8,760 |  |  |  | 7,950 |
Fines applied by FMC and other agencies |  |  | 29 |  |  |  | 51 |  |  |  | - |
Other general administrative expenses |  |  | 20,708 |  |  |  | 20,631 |  |  |  | 14,337 |
Subtotal |  |  | 184,572 |  |  |  | 181,037 |  |  |  | 160,032 |
Outsourced services |  |  |  |  |  |  |  |  |  |  |  |
Data processing |  |  | 44,677 |  |  |  | 41,714 |  |  |  | 36,250 |
Technological development, certification and testing service |  |  | 3,629 |  |  |  | 3,197 |  |  |  | 3,442 |
Administration and supply of external human resources |  |  | 36 |  |  |  | 21 |  |  |  | 105 |
Call center for sale, marketing and control quality of client’ services |  |  | 7 |  |  |  | 15 |  |  |  | 8 |
External collection services |  |  | 308 |  |  |  | 427 |  |  |  | 241 |
External ATM administration and maintenance services |  |  | 504 |  |  |  | 525 |  |  |  | 377 |
External cleaning, casino, custody, storage services |  |  | 3,837 |  |  |  | 4,691 |  |  |  | 4,395 |
Product sale and distribution services |  |  | - |  |  |  | 119 |  |  |  | 368 |
External credit evaluation services |  |  | 5,347 |  |  |  | 5,195 |  |  |  | 7,243 |
Other |  |  | 30,532 |  |  |  | 26,042 |  |  |  | 21,887 |
Subtotal |  |  | 88,877 |  |  |  | 81,946 |  |  |  | 74,316 |
Board expenses |  |  | 1,711 |  |  |  | 1,764 |  |  |  | 1,539 |
Marketing expenses |  |  | 23,555 |  |  |  | 25,984 |  |  |  | 26,321 |
Taxes, payroll taxes, and contributions |  |  |  |  |  |  |  |  |  |  |  |
Real estate taxes |  |  | 2,185 |  |  |  | 2,107 |  |  |  | 1,893 |
Patents |  |  | 2,698 |  |  |  | 2,134 |  |  |  | 2,289 |
Other taxes |  |  | 5 |  |  |  | 2 |  |  |  | 5 |
Contributions to FMC |  |  | 16,508 |  |  |  | 15,245 |  |  |  | 13,739 |
Subtotal |  |  | 21,396 |  |  |  | 19,488 |  |  |  | 17,926 |
Total |  |  | 320,111 |  |  |  | 310,219 |  |  |  | 280,134 |

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