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Administrative Expenses
 12 Months Ended
Dec. 31, 2023
Administrative Expenses [Abstract]  
ADMINISTRATIVE EXPENSES

NOTE 31 - ADMINISTRATIVE EXPENSES

 

For the years ended December 31, 2023, 2023 and 2022, the composition of the item is as follows:

 

   For the years ended December 31,
   2023  2022  2021
   MCh$  MCh$  MCh$
General administrative expenses         
Maintenance and repair of property, plant and equipment   23,720    23,411    22,157 
Short term leases contracts   9,712    5,503    3,844 
Other expenses related to leases contracts   87    30    20 
Insurance payments   4,839    5,656    5,133 
Office supplies   5,426    6,588    4,285 
IT and communication expenses   83,898    85,209    80,965 
Heating, and other utilities   5,388    5,514    4,213 
Security and valuables transport services   19,893    16,459    13,490 
Representation and personnel travel expenses   3,140    2,314    2,723 
Judicial and notarial expenses   1,282    911    915 
Fees for technical reports, assessments and auditing   6,450    8,760    7,950 
Fines applied by FMC and other agencies   29    51    
-
 
Other general administrative expenses   20,708    20,631    14,337 
Subtotal   184,572    181,037    160,032 
Outsourced services               
Data processing   44,677    41,714    36,250 
Technological development, certification and testing service   3,629    3,197    3,442 
Administration and supply of external human resources   36    21    105 
Call center for sale, marketing and control quality of client’ services   7    15    8 
External collection services   308    427    241 
External ATM administration and  maintenance services   504    525    377 
External cleaning, casino, custody, storage services   3,837    4,691    4,395 
Product sale and distribution services   
-
    119    368 
External credit evaluation services   5,347    5,195    7,243 
Other   30,532    26,042    21,887 
Subtotal   88,877    81,946    74,316 
Board expenses   1,711    1,764    1,539 
Marketing expenses   23,555    25,984    26,321 
Taxes, payroll taxes, and contributions               
Real estate taxes   2,185    2,107    1,893 
Patents   2,698    2,134    2,289 
Other taxes   5    2    5 
Contributions to FMC   16,508    15,245    13,739 
Subtotal   21,396    19,488    17,926 
Total   320,111    310,219    280,134