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Other Operating Income and Expenses (Tables)
12 Months Ended
Dec. 31, 2023
Other Operating Income and Expenses [Abstract]  
Schedule of Other Operating Income Other operating income is comprised of the following components:
   For the years ended December 31,
   2023  2022  2021
   MCh$  MCh$  MCh$
Pension plan interest   539    963    640 
Compensation from insurance companies due to damages (1)   45    141    45 
Rental income   457    488    286 
Income from recovery tax and expenses   661    548    218 
Income from business alliance   1,218    1,180    440 
Other   887    2,219    33 
Total   3,807    5,539    1,662 
(1)Mainly related to recoveries from fraud claims.
Schedule of Other Operating Expenses Other operating expenses are detailed as follows:
   For the years ended December 31,
   2023  2022  2021
   MCh$  MCh$  MCh$
Credit card expenses   1.043    779    272 
Customer services   1,791    2,583    2,305 
Operating risk charge-offs and provision   10,769    11,089    11,287 
Recovery of operating expenses   (2,692)   (362)   (2,389)
Life insurance and general product insurance policies (1)   9,325    47,214    45,949 
Commercial representation expenses   2,053    2,373    8,720 
Expenses associated leasing operations (2)   5,329    3,842    3,772 
Expenses associated factoring operations   769    784    414 
Commercial alliance expenses   696    682    878 
Lawsuits provision   (1,081)   1,210    493 
Donations   
-
    
-
    119 
Retail association payment   162    243    274 
Bond issuance expenses   1,157    1,202    217 
Other   2,317    34,667    29,119 
Total   31,638    106,306    101,430 
(1)New Fraud Law became effective on 2020, under which the Bank assumes responsibility against card fraud and electronic transactions.
(2)Includes leasing land taxes, which were modified in 2020 (Tax Modernization Law).