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Revenue recognition and operating segments (Tables) | 12 Months Ended
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Dec. 31, 2022
Revenue recognition and operating segments |
Schedule of revenue and profit | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Operating | ​ | Operating | ​ | Operating | ​
​ | ​ | Revenue | ​ | Revenue1 | ​ | Revenue1 | ​ | profit | ​ | profit1 | ​ | profit1 | ​
​ | ​ | 2022 | ​ | 2021 | ​ | 2020 | ​ | 2022 | ​ | 2021 | ​ | 2020 | ​
​ |  | £m |  | £m |  | £m |  | £m |  | £m |  | £m | ​
North America2 | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control | ​ | 1,746 | ​ | 1,149 | ​ | 979 | ​ | 297 | ​ | 187 | ​ | 131 | ​
Hygiene & Wellbeing |  | 103 | ​ | 142 | ​ | 218 | ​ | 18 | ​ | 29 | ​ | 78 | ​
​ |  | 1,849 | ​ | 1,291 | ​ | 1,197 | ​ | 315 | ​ | 216 | ​ | 209 | ​
Europe (incl. LATAM) |  | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control |  | 427 | ​ | 350 | ​ | 324 | ​ | 103 | ​ | 92 | ​ | 75 | ​
Hygiene & Wellbeing |  | 322 | ​ | 316 | ​ | 330 | ​ | 53 | ​ | 54 | ​ | 59 | ​
France Workwear |  | 192 | ​ | 166 | ​ | 173 | ​ | 31 | ​ | 17 | ​ | 19 | ​
​ |  | 941 | ​ | 832 | ​ | 827 | ​ | 187 | ​ | 163 | ​ | 153 | ​
UK & Sub-Saharan Africa |  | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control | ​ | 187 | ​ | 176 | ​ | 163 | ​ | 48 | ​ | 46 | ​ | 37 | ​
Hygiene & Wellbeing |  | 183 | ​ | 183 | ​ | 164 | ​ | 48 | ​ | 49 | ​ | 22 | ​
​ |  | 370 | ​ | 359 | ​ | 327 | ​ | 96 | ​ | 95 | ​ | 59 | ​
Asia & MENAT | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control | ​ | 231 | ​ | 187 | ​ | 171 | ​ | 34 | ​ | 25 | ​ | 20 | ​
Hygiene & Wellbeing |  | 90 | ​ | 84 | ​ | 92 | ​ | 11 | ​ | 11 | ​ | 16 | ​
​ | ​ | 321 | ​ | 271 | ​ | 263 | ​ | 45 | ​ | 36 | ​ | 36 | ​
Pacific | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control |  | 104 | ​ | 90 | ​ | 81 | ​ | 16 | ​ | 14 | ​ | 15 | ​
Hygiene & Wellbeing |  | 123 | ​ | 107 | ​ | 97 | ​ | 32 | ​ | 25 | ​ | 20 | ​
​ |  | 227 | ​ | 197 | ​ | 178 | ​ | 48 | ​ | 39 | ​ | 35 | ​
Central and regional overheads |  | 6 | ​ | 7 | ​ | 11 | ​ | (108) | ​ | (97) | ​ | (95) | ​
Restructuring costs |  | — | ​ | — | ​ | — | ​ | (12) | ​ | (10) | ​ | (13) | ​
Revenue and Adjusted Operating Profit |  | 3,714 | ​ | 2,957 | ​ | 2,803 | ​ | 571 | ​ | 442 | ​ | 384 | ​
Adjusted Operating Profit Margin |  | ​ | ​ | ​ | ​ | ​ | ​ | 15.4 | % | 14.9 | % | 13.7 | %
One-off and adjusting items | ​ | ​ | ​ | ​ | ​ | ​ | ​ | (136) | ​ | (21) | ​ | (8) | ​
Amortisation and impairment of intangible assets3 | ​ | ​ | ​ | ​ | ​ | ​ | ​ | (118) | ​ | (74) | ​ | (82) | ​
Operating Profit | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 317 | ​ | 347 | ​ | 294 | ​
Operating Profit Margin | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 8.5 | % | 11.7 | % | 10.5 | %
Share of profit from associates (net of tax) | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 9 | ​ | 8 | ​ | 8 | ​
Net adjusted interest payable | ​ | ​ | ​ | ​ | ​ | ​ | ​ | (48) | ​ | (34) | ​ | (37) | ​
Net interest adjustments | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 18 | ​ | 4 | ​ | (35) | ​
Profit Before Tax | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 296 | ​ | 325 | ​ | 230 | ​
Net interest adjustments | ​ | ​ | ​ | ​ | ​ | ​ | ​ | (18) | ​ | (4) | ​ | 35 | ​
One-off and adjusting items | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 136 | ​ | 21 | ​ | 8 | ​
Amortisation and impairment of intangible assets3 |  | ​ | ​ | ​ | ​ | ​ | ​ | 118 | ​ | 74 | ​ | 82 | ​
Adjusted Profit Before Tax |  | ​ | ​ | ​ | ​ | ​ | ​ | 532 | ​ | 416 | ​ | 355 | ​
1. | During 2022, internal management reporting structures changed and revenue and profit have been represented for 2020 and 2021 under the new structure.
2. | During 2022 there were impairment losses recognised in North America of £17m (2021: £nil; 2020: £nil) related to ROU assets and £8m (2021: £nil; 2020: £nil) related to property, plant and equipment.
3. | Excluding computer software.
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | ​ |  | ​ |  | ​ |  | Operating |  | Operating |  | Operating
​ | ​ | Revenue | ​ | Revenue | ​ | Revenue1 | ​ | profit | ​ | profit | ​ | profit1
​ | ​ | 2022 | ​ | 2021 | ​ | 2020 | ​ | 2022 | ​ | 2021 | ​ | 2020
​ | ​ | £m | ​ | £m | ​ | £m | ​ | £m | ​ | £m | ​ | £m
Pest Control |  | 2,695 |  | 1,952 |  | 1,718 |  | 498 |  | 364 |  | 278
Hygiene & Wellbeing |  | 821 |  | 832 |  | 901 |  | 162 |  | 168 |  | 195
France Workwear |  | 192 |  | 166 |  | 173 |  | 31 |  | 17 |  | 19
Total business segments |  | 3,708 |  | 2,950 |  | 2,792 |  | 691 |  | 549 |  | 492
Central and regional overheads |  | 6 |  | 7 |  | 11 |  | (108) |  | (97) |  | (95)
Restructuring costs |  | — |  | — |  | — |  | (12) |  | (10) |  | (13)
Revenue and Adjusted Operating Profit |  | 3,714 |  | 2,957 |  | 2,803 |  | 571 |  | 442 |  | 384
One-off and adjusting items |  |  |  |  |  |  |  | (136) |  | (21) |  | (8)
Amortisation and impairment of intangible assets2 |  |  |  |  |  |  |  | (118) |  | (74) |  | (82)
Operating Profit |  |  |  |  |  |  |  | 317 |  | 347 |  | 294
1. | During 2022, internal management reporting structures changed and revenue and profit have been represented for 2020 and 2021 under the new structure.
2. | Excluding computer software.
Schedule of organic revenue growth measures | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | Organic Revenue Growth |  | Organic Revenue Growth | ​
​ | ​ | excluding disinfection | ​ | including disinfection |
​ | ​ | 2022 | ​ | 2021 | ​ | 2022 | ​ | 2021 | ​
​ | ​ | % |  | % |  | % |  | % | ​
North America |  | 5.7 | % | 8.7 | % | 3.2 | % | 1.5 | %
Europe (incl. LATAM) |  | 9.1 | % | 4.7 | % | 6.3 | % | 1.9 | %
UK & Sub-Saharan Africa |  | 4.7 | % | 12.3 | % | 2.9 | % | 9.9 | %
Asia & MENAT |  | 11.0 | % | 5.8 | % | 6.8 | % | 4.9 | %
Pacific |  | 7.9 | % | 6.4 | % | 7.5 | % | 6.3 | %
Group |  | 6.6 | % | 7.0 | % | 4.2 | % | 2.9 | %
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control |  | 5.6 | % | 8.2 | % | 5.6 | % | 8.2 | %
Hygiene & Wellbeing |  | 9.3 | % | 7.2 | % | (4.0) | % | (5.7) | %
France Workwear |  | 16.6 | % | 1.5 | % | 16.6 | % | 1.5 | %
Group |  | 6.6 | % | 7.0 | % | 4.2 | % | 2.9 | %
​
Schedule of revenue and non-current assets by countries | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  |  |  | Non-current |  |  |  | Non-current |  |  |  | Non-current
​ | ​ | Revenue | ​ | assets1 | ​ | Revenue | ​ | assets1 | ​ | Revenue | ​ | assets1
​ | ​ | 2022 | ​ | 2022 | ​ | 2021 | ​ | 2021 | ​ | 2020 | ​ | 2020
​ | ​ | £m | ​ | £m | ​ | £m | ​ | £m | ​ | £m | ​ | £m
UK |  | 296 |  | 192 |  | 292 |  | 180 |  | 260 |  | 176
USA |  | 1,786 |  | 7,033 |  | 1,240 |  | 1,768 |  | 1,153 |  | 1,550
France |  | 338 |  | 268 |  | 306 |  | 234 |  | 310 |  | 249
Australia |  | 166 |  | 132 |  | 149 |  | 120 |  | 132 |  | 114
India |  | 58 |  | 83 |  | 54 |  | 81 |  | 49 |  | 82
Spain |  | 56 |  | 76 |  | 46 |  | 42 |  | 44 |  | 41
Other countries |  | 1,014 |  | 688 |  | 870 |  | 454 |  | 855 |  | 411
Total | ​ | 3,714 | ​ | 8,472 | ​ | 2,957 | ​ | 2,879 | ​ | 2,803 | ​ | 2,623
1. | Non-current assets include intangible assets, property, plant and equipment, right-of-use assets, contract cost assets and non-current other receivables.
Schedule of analysis of revenue by business segment and by Type | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Revenue | ​ | Revenue | ​ | Revenue
​ | ​ | 2022 | ​ | 2021 | ​ | 2020
​ |  | £m |  | £m |  | £m
Recognised over time |  | ​ | ​ |  |  |
Contract service revenue |  | 2,610 | ​ | 2,009 |  | 1,878
Recognised at a point in time |  | ​ | ​ | ​ |  |
Job work |  | 724 | ​ | 641 |  | 651
Sales of goods |  | 380 | ​ | 307 |  | 274
Total |  | 3,714 | ​ | 2,957 |  | 2,803
​
Schedule of analysis of one-off operating items | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | One-off and adjusting items |  | One-off and adjusting items |  | One-off and adjusting items
​ | ​ | cost/(income) | ​ | tax impact | ​ | cash inflow/(outflow)
​ |  | £m |  | £m |  | £m
2020 | ​ | ​ | ​ | ​ | ​ | ​
Acquisition and integration costs |  | 15 |  | (3) |  | (15)
Pension scheme closure in North America |  | (7) |  | 2 |  | —
UK pension scheme – return of surplus1 |  | — |  | — |  | 9
Other |  | — |  | (1) |  | 4
Total |  | 8 |  | (2) |  | (2)
​ | ​ | ​ | ​ | ​ | ​ | ​
2021 | ​ | ​ | ​ | ​ | ​ | ​
Acquisition and integration costs | ​ | 13 | ​ | (1) | ​ | (12)
Terminix acquisition costs | ​ | 6 | ​ | — | ​ | (6)
Other | ​ | 2 | ​ | (1) | ​ | (9)
Total | ​ | 21 | ​ | (2) | ​ | (27)
​ | ​ | ​ | ​ | ​ | ​ | ​
2022 | ​ | ​ | ​ | ​ | ​ | ​
Acquisition and integration costs | ​ | 5 | ​ | (2) | ​ | (13)
Fees relating to Terminix acquisition | ​ | 68 | ​ | (4) | ​ | (38)
Terminix integration costs | ​ | 62 | ​ | (14) | ​ | (32)
UK pension scheme – return of surplus1 | ​ | — | ​ | — | ​ | 22
Other | ​ | 1 | ​ | — | ​ | 2
Total | ​ | 136 | ​ | (20) | ​ | (59)
1.More information about the UK pension scheme buy-out can be found in Note A10. ​
Schedule of other segment items included in the consolidated income statement | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | Amortisation and |  | Amortisation and |  | Amortisation and
​ | ​ | impairment of | ​ | impairment of | ​ | impairment of
​ | ​ | intangibles1 | ​ | intangibles1 | ​ | intangibles1
​ | ​ | 2022 | ​ | 2021 | ​ | 2020
​ | ​ | £m | ​ | £m | ​ | £m
North America |  | 59 |  | 34 |  | 30
Europe (incl. LATAM) |  | 29 |  | 14 |  | 15
UK & Sub-Saharan Africa |  | — |  | 9 |  | 9
Asia & MENAT |  | 20 |  | 7 |  | 17
Pacific |  | 4 |  | 4 |  | 4
Central and regional |  | 6 |  | 6 |  | 7
Disposed businesses |  | — |  | — |  | —
Total |  | 118 |  | 74 |  | 82
Tax effect |  | (25) |  | (18) |  | (18)
Total after tax effect |  | 93 |  | 56 |  | 64
1. | Excluding computer software.

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