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Revenue recognition and operating segments (Tables) | 12 Months Ended
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Dec. 31, 2024
Revenue recognition and operating segments |
Schedule of revenue and profit | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Operating | ​ | Operating | ​ | Operating
​ | ​ | Revenue | ​ | Revenue | ​ | Revenue | ​ | profit | ​ | profit | ​ | profit
​ | ​ | 2024 | ​ | 2023 | ​ | 2022 | ​ | 2024 | ​ | 2023 | ​ | 2022
​ |  | £m |  | £m |  | £m |  | £m |  | £m |  | £m
North America1 | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control | ​ | 3,152 | ​ | 3,201 | ​ | 1,746 | ​ | 539 | ​ | 599 | ​ | 297
Hygiene & Wellbeing |  | 108 | ​ | 105 | ​ | 103 | ​ | 19 | ​ | 18 | ​ | 18
Sub - total North America |  | 3,260 | ​ | 3,306 | ​ | 1,849 | ​ | 558 | ​ | 617 | ​ | 315
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
International | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Europe (incl. LATAM) |  | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control |  | 531 | ​ | 516 | ​ | 427 | ​ | 124 | ​ | 124 | ​ | 103
Hygiene & Wellbeing |  | 353 | ​ | 344 | ​ | 322 | ​ | 54 | ​ | 52 | ​ | 53
France Workwear |  | 230 | ​ | 221 | ​ | 192 | ​ | 41 | ​ | 39 | ​ | 31
​ |  | 1,114 | ​ | 1,081 | ​ | 941 | ​ | 219 | ​ | 215 | ​ | 187
UK & Sub-Saharan Africa |  | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control | ​ | 205 | ​ | 195 | ​ | 182 | ​ | 53 | ​ | 51 | ​ | 47
Hygiene & Wellbeing |  | 230 | ​ | 195 | ​ | 183 | ​ | 47 | ​ | 43 | ​ | 48
​ |  | 435 | ​ | 390 | ​ | 365 | ​ | 100 | ​ | 94 | ​ | 95
Asia & MENAT | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control | ​ | 265 | ​ | 250 | ​ | 231 | ​ | 35 | ​ | 34 | ​ | 34
Hygiene & Wellbeing |  | 89 | ​ | 89 | ​ | 90 | ​ | 11 | ​ | 11 | ​ | 11
​ | ​ | 354 | ​ | 339 | ​ | 321 | ​ | 46 | ​ | 45 | ​ | 45
Pacific | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Pest Control |  | 134 | ​ | 124 | ​ | 104 | ​ | 22 | ​ | 22 | ​ | 16
Hygiene & Wellbeing |  | 128 | ​ | 125 | ​ | 123 | ​ | 33 | ​ | 33 | ​ | 32
​ |  | 262 | ​ | 249 | ​ | 227 | ​ | 55 | ​ | 55 | ​ | 48
Sub - total International | ​ | 2,165 | ​ | 2,059 | ​ | 1,854 | ​ | 420 | ​ | 409 | ​ | 375
Total | ​ | 5,425 | ​ | 5,365 | ​ | 3,703 | ​ | 978 | ​ | 1,026 | ​ | 690
Central and regional overheads2 |  | 11 | ​ | 10 | ​ | 11 | ​ | (137) | ​ | (121) | ​ | (107)
Restructuring costs |  | — | ​ | — | ​ | — | ​ | (7) | ​ | (7) | ​ | (12)
Revenue and Adjusted Operating Profit |  | 5,436 | ​ | 5,375 | ​ | 3,714 | ​ | 834 | ​ | 898 | ​ | 571
One-off and adjusting items | ​ | ​ | ​ | ​ | ​ | ​ | ​ | (86) | ​ | (98) | ​ | (136)
Amortisation and impairment of intangible assets3 | ​ | ​ | ​ | ​ | ​ | ​ | ​ | (199) | ​ | (175) | ​ | (118)
Operating profit | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 549 | ​ | 625 | ​ | 317
Finance income | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 46 | ​ | 48 | ​ | 49
Finance cost | ​ | ​ | ​ | ​ | ​ | ​ | ​ | (197) | ​ | (189) | ​ | (79)
Share of profit from associates net of tax | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 7 | ​ | 9 | ​ | 9
Profit before income tax | ​ | ​ | ​ | ​ | ​ | ​ | ​ | 405 | ​ | 493 | ​ | 296
1. | During 2024, there were impairment losses recognised in North America related to ROU assets of £nil (2023: £nil; 2022: £17 m) and related to property, plant and equipment of £nil (2023: £nil; 2022: £8 m).
2. | Central and regional overheads revenue relates to the wholesale of metalwork and consumables, including hygiene and pest control products. It is managed centrally rather than in any region.
3. | Excluding computer software, which is included in our segment operating profit measure.
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | ​ |  | ​ |  | ​ |  | Operating |  | Operating |  | Operating
​ | ​ | Revenue | ​ | Revenue | ​ | Revenue | ​ | profit | ​ | profit | ​ | profit
​ | ​ | 2024 | ​ | 2023 | ​ | 2022 | ​ | 2024 | ​ | 2023 | ​ | 2022
​ | ​ | £m | ​ | £m | ​ | £m | ​ | £m | ​ | £m | ​ | £m
Pest Control |  | 4,287 |  | 4,286 |  | 2,690 |  | 773 |  | 830 |  | 497
Hygiene & Wellbeing |  | 908 |  | 858 |  | 821 |  | 164 |  | 157 |  | 162
France Workwear |  | 230 |  | 221 |  | 192 |  | 41 |  | 39 |  | 31
Total business segments |  | 5,425 |  | 5,365 |  | 3,703 |  | 978 |  | 1,026 |  | 690
Central and regional overheads1 |  | 11 |  | 10 |  | 11 |  | (137) |  | (121) |  | (107)
Restructuring costs |  | — |  | — |  | — |  | (7) |  | (7) |  | (12)
Revenue and Adjusted Operating Profit |  | 5,436 |  | 5,375 |  | 3,714 |  | 834 |  | 898 |  | 571
One-off and adjusting items |  |  |  |  |  |  |  | (86) |  | (98) |  | (136)
Amortisation and impairment of intangible assets2 |  |  |  |  |  |  |  | (199) |  | (175) |  | (118)
Operating profit |  |  |  |  |  |  |  | 549 |  | 625 |  | 317
1. | Central and regional overheads revenue relates to the wholesale of metalwork and consumables, including hygiene and pest control products. It is managed centrally rather than in any region.
2. | Excluding computer software, which is included in our segment operating profit measure.
Schedule of analysis of revenue by business segment and by Type | ​ Analysis of revenue by type ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Revenue | ​ | Revenue | ​ | Revenue
​ | ​ | 2024 | ​ | 2023 | ​ | 2022
​ |  | £m |  | £m |  | £m
Contract service revenue |  | 3,876 | ​ | 3,838 | ​ | 2,610
Job work |  | 1,160 | ​ | 1,104 | ​ | 724
Sales of goods |  | 400 | ​ | 433 | ​ | 380
Total |  | 5,436 | ​ | 5,375 | ​ | 3,714
Schedule of revenue and non-current assets by countries | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | Non-current | ​ | ​ | ​ | Non-current | ​ | ​ | ​ | Non-current
​ | ​ | Revenue | ​ | assets1 | ​ | Revenue | ​ | assets1 | ​ | Revenue | ​ | assets1
​ | ​ | 2024 | ​ | 2024 | ​ | 2023 | ​ | 2023 | ​ | 2022 | ​ | 2022
​ |  | £m |  | £m |  | £m |  | £m |  | £m |  | £m
UK |  | 365 |  | 267 |  | 322 |  | 241 |  | 296 |  | 192
USA |  | 3,177 |  | 6,833 |  | 3,220 |  | 6,734 |  | 1,786 |  | 7,045
France |  | 392 |  | 286 |  | 380 |  | 282 |  | 338 |  | 268
Australia |  | 194 |  | 172 |  | 181 |  | 165 |  | 166 |  | 132
India |  | 68 |  | 88 |  | 59 |  | 80 |  | 58 |  | 83
Spain |  | 76 |  | 71 |  | 72 |  | 77 |  | 56 |  | 76
Other countries |  | 1,164 |  | 649 |  | 1,141 |  | 683 |  | 1,014 |  | 688
Total | ​ | 5,436 | ​ | 8,366 | ​ | 5,375 | ​ | 8,262 | ​ | 3,714 | ​ | 8,484
1. | Non-current assets include: intangible assets; property, plant and equipment; right-of-use assets; contract cost assets; and non-current other receivables.
Schedule of other segment items included in the consolidated income statement | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | Amortisation and |  | Amortisation and |  | Amortisation and
​ | ​ | impairment of | ​ | impairment of | ​ | impairment of
​ | ​ | intangibles1 | ​ | intangibles1 | ​ | intangibles1
​ | ​ | 2024 | ​ | 2023 | ​ | 2022
​ | ​ | £m | ​ | £m | ​ | £m
North America |  | 114 |  | 118 |  | 59
International | ​ | ​ | ​ | ​ | ​ | ​
Europe (incl. LATAM) |  | 39 |  | 24 |  | 29
UK & Sub-Saharan Africa |  | 6 |  | 8 |  | —
Asia & MENAT |  | 22 |  | 11 |  | 20
Pacific |  | 8 |  | 6 |  | 4
Sub - total International | ​ | 75 | ​ | 49 | ​ | 53
Central and regional |  | 10 |  | 8 |  | 6
Total |  | 199 |  | 175 |  | 118
Tax effect |  | (43) |  | (44) |  | (25)
Total after tax effect |  | 156 |  | 131 |  | 93
1. | Excluding computer software.

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