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v3.25.1

Operating expenses (Tables) | 12 Months Ended
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Dec. 31, 2024
Operating expenses |
Schedule of components of operating expenses | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | 2024 | ​ | 2023 | ​ | 2022
​ |  | Notes |  | £m |  | £m |  | £m
Employee costs |  | A9 |  | 2,558 |  | 2,550 |  | 1,777
Direct materials and services |  | ​ | ​ | 877 |  | 900 |  | 704
Vehicle costs |  | ​ | ​ | 291 |  | 286 |  | 201
Property costs |  | ​ | ​ | 107 |  | 108 |  | 82
Depreciation and impairment of property, plant and equipment |  | B3 |  | 159 |  | 154 |  | 140
Amortisation and impairment of intangible assets |  | B2 |  | 225 |  | 201 |  | 140
Other operating expenses1 |  | ​ | ​ | 614 |  | 512 |  | 329
Total operating expenses |  | ​ | ​ | 4,831 |  | 4,711 |  | 3,373
1.Other operating expenses includes professional fees, marketing costs, and amortisation of contract costs.

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