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Operating expenses | 12 Months Ended
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Dec. 31, 2024
Operating expenses |
Operating expenses | A7. Operating expenses Operating expenses from continuing operations include the following items: ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | 2024 | ​ | 2023 | ​ | 2022
​ |  | Notes |  | £m |  | £m |  | £m
Employee costs |  | A9 |  | 2,558 |  | 2,550 |  | 1,777
Direct materials and services |  | ​ | ​ | 877 |  | 900 |  | 704
Vehicle costs |  | ​ | ​ | 291 |  | 286 |  | 201
Property costs |  | ​ | ​ | 107 |  | 108 |  | 82
Depreciation and impairment of property, plant and equipment |  | B3 |  | 159 |  | 154 |  | 140
Amortisation and impairment of intangible assets |  | B2 |  | 225 |  | 201 |  | 140
Other operating expenses1 |  | ​ | ​ | 614 |  | 512 |  | 329
Total operating expenses |  | ​ | ​ | 4,831 |  | 4,711 |  | 3,373
1.Other operating expenses includes professional fees, marketing costs, and amortisation of contract costs.

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- Definition The disclosure of expenses by nature. [Refer: Expenses, by nature] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2024-01-01 -Paragraph 10 -Subparagraph e -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2024-en-r&anchor=para_10_e&doctype=Standard -URIDate 2024-03-27 + Details
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