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Loans - Loans by FICO Score, Consumer (Details) - Consumer | Dec. 31, 2019 | Dec. 31, 2018
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HELOC | FICO score 740 or greater |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 62.00% | 61.40%
HELOC | FICO score 720-739 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 8.60% | 8.50%
HELOC | FICO score 700-719 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 7.60% | 7.60%
HELOC | FICO score 660-699 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 10.80% | 10.90%
HELOC | FICO score 620-659 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 4.70% | 5.10%
HELOC | FICO score less than 620 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 6.30% | 6.50%
HELOC | Total |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 100.00% | 100.00%
R/E installment loans | FICO score 740 or greater |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 72.90% | 71.30%
R/E installment loans | FICO score 720-739 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 8.30% | 8.80%
R/E installment loans | FICO score 700-719 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 6.10% | 7.00%
R/E installment loans | FICO score 660-699 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 7.70% | 7.60%
R/E installment loans | FICO score 620-659 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 2.60% | 2.80%
R/E installment loans | FICO score less than 620 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 2.40% | 2.50%
R/E installment loans | Total |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 100.00% | 100.00%
Permanent mortgage | FICO score 740 or greater |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 44.80% | 51.80%
Permanent mortgage | FICO score 720-739 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 9.70% | 7.60%
Permanent mortgage | FICO score 700-719 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 12.30% | 10.60%
Permanent mortgage | FICO score 660-699 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 16.30% | 14.70%
Permanent mortgage | FICO score 620-659 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 9.70% | 6.50%
Permanent mortgage | FICO score less than 620 |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 7.20% | 8.80%
Permanent mortgage | Total |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |
Average refreshed FICO score (percent) | 100.00% | 100.00%

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