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Segments - Reconciliation of Gross Margin to Consolidated Income (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Segment Reporting Information [Line Items]        
Total revenue $ 4,243 $ 4,697 $ 12,555 $ 14,226
Add: other operating revenues 4,243 4,697 12,555 14,226
Add: gain on sale of subsidiary 0 37 0 37
Less: other operating expenses (3,986) (4,439) (11,753) (13,404)
Operating income 257 295 802 859
Other expenses, net 24 36 52 116
Income before income tax expense 233 259 750 743
Operating Segments        
Segment Reporting Information [Line Items]        
Gross margin 561 566 1,725 1,854
Other operating        
Segment Reporting Information [Line Items]        
Total revenue 159 230 470 661
Add: other operating revenues 159 230 470 661
Add: gain on sale of subsidiary 0 37 0 37
Less: other operating expenses (463) (538) (1,393) (1,693)
Health Plans        
Segment Reporting Information [Line Items]        
Total revenue 4,239 4,565 12,546 13,826
Add: other operating revenues 4,239 4,565 12,546 13,826
Health Plans | Operating Segments        
Segment Reporting Information [Line Items]        
Gross margin 561 547 1,725 1,812
Other        
Segment Reporting Information [Line Items]        
Total revenue 4 132 9 400
Add: other operating revenues 4 132 9 400
Other | Operating Segments        
Segment Reporting Information [Line Items]        
Gross margin $ 0 $ 19 $ 0 $ 42